Costa Coffee in Cheshire West and Chester

I received Exceptional Customer Service from Costa, a lovely kind person put Happy Friyay on the Marshmallow bag ah so cute 😍. Delicious food as always. The delivery gentleman was so awesome and really lovely 😍 thankyou so very much. Everyone is so so awesome.

Friendly service and amazing coffee always friendly and service with a smile never had any issues with this branch I will definitely visit again

order never even arrived said it was preparing for over 2 hours then automatically changed to say delivered when haven't even received my order!

Best service from this costa. Having issues with the local one. So looks like we will return, thank you for the added extra sprinkles too :))

Ideal for a cup of coffee or tea

Often have a brew when we’re in Chester City centre, always nice and chilled, staff are wonderful and when we have food it’s value for money.

Hot Chocolate was upside down in the bag

Staff don’t seem to listen to your order and request to how you want your coffee . Girl sweeping floor very abruptly moving chairs around very loudly and seems very rude when people are trying to eat and have a chat . Food was ok nothing special ask for toastie to be extra cooked well again never listen to the requirements. .

Excellent service excellent staff very friendly

Very clean and comfortable café. Friendly staff.

This shop is always busy and always noisy. Staff are pretty loud too and that doesn't help - however, they are nice people. It's just a bit too much at times.

Nice coffee,staff pleasant, but they complain about senior management .Place has been done up to nice standard. Staff pleasent supervisor has had s hard day, bit tired and fed up.

Standard Costa coffee, ok but inside Tesco so zero ambience.

Staff are do friendly and helpful

Great coffee and cake Friendly staff

Lovely staff, It was busier than we’ve ever seen it but the service was fast and efficient and drinks were as good and hot as ever.

Nice and clean. Served quickly although not given opportunity to add Costa points on to my account

Staff polite drink and food very good

Good place to get a nice coffee and toast or t cake

I like sitting in here bit the fillings inside the tuna melt are non existent and I usually have to ask for a table to be cleaned. I like the quiet atmosphere though.

Staff were very helpful and friendly

Good place to have a drink or coffee.

Been a regular at this place for over 15-years

Basic Costa with little atmosphere.

We visit Costa nearly every day but not at this location. I tried to order the new blueberry bubble tea with cream on. Which I also pointed. End up with ice tea with literally 5 bubbles on the bottom. The girls corrected me rudely that it’s frappe on which I said “when you didn’t know what I was ordering I pointed out the screen with them on behind her” I didn’t want a fuss go I got is as usually don’t mind ice tea but this one was pure lemon juice. Not sweet was at all. I’m not happy with the customer service there. We as well wanted to get the drinks to go as we knew they will be closing soon so didn’t want to be a bother.. so disappointed. I’m using Costa again but never at this location. The staff need training at customer service. They can learn from the staff in sealand road shop which are always polite and really helpful even if they’ll be closing in 30min!

Quick service as hardly anybody there, lovely blueberry and lemon cake. Let down by disinterested staff and grubby, chipped crockery and dirty cutlery.

Who doesn’t love a Costa x driver lovely

Rude delivery driver, didn’t follow instructions given.

Newly refurbished, bright comfortable, good service and light bites

Hot chocolate was so good and they have good seating space also..great place to hangout and have good food

Riders need to read delivery instructions !!!!!!

Good. Excellent, quick service. But its Costa. Does exactly what it says on the tin

The staff are amazing, best coffee everrrrrr 💖💖💖

Would have given 5 stars but £3.04p for a medium coffee a tad expensive.

My coffee was spilt by the driver and there was only a quarter left and I ordered an extra shot to go in the cappuccino but it wasn’t in the order and there was no coffee beans reward points again

I enjoy a good coffee here at least once a week

Good coffee hidden by the toilets

Excellent coffee. Helpful staff

Got coffee wasn’t even close to warm when recieved, it tasted of pure almond rather than any other syrups, it was watery, and to top it off, the takeaway cup was quite literally only half full. Bit of a joke

Paid 4.15 for a drink that got replaced with a hot cross bun, and i wasnt told, so ended up with two lunch meals rather than my one and a drink

They seem to be very slow to get coffees made and handed out to customers. My peppermint tea was nice though and was done quicker than people in front of me waiting for coffee.

The delivery driver was the best I’ve had, couldn’t find my key to open to open the door, he went out his way and rang the flat next door to get in through main doors and slid my food through the window, food was still really hot and tasty, really happy with the service today couldn’t recommend the delivery driver enough

Friendly staff and great coffee as usual.

Really nice drinks love the iced drinks

Mac and cheese is lush from Here

Food was over cooked, dry and cold when received and the delivery guy didn’t speak a word of English!!

Great coffee and great service and great staff

Very friendly staff. They have a selection of wrapped gluten free cakes, just enough with a pot of tea

Nice place and reasonable prices

just decided not to add any of my food i guess and didnt even try get in touch to let me know . literally what the heck .

Very clean and good selection of food.

Nice tour of Chester City,and Costa coffee 🍵👍

Crisps missing from the delivery. Everything else, good

Perfect hot chocolate happy boys 💕

I have been going to this Costa for many years including with my wife and parents. But we have noticed that standards have dropped somewhat over the last year. It has got to the point that we go to another nearby Costa which feels like a premium experience rather than just a average one. Most notably is this particularly staff worker who is uninterested and makes drinks without any effort. I’m not sure if she has a issue with me but everytime I go there, she doesn’t even bother to smile or engage with me or listen to my order. She has a habit of putting cream into my Americano even though she has taken my order countless times. Essentially, if your desperate for a coffee and in a rush then go for it but if you value good coffee, good experience and a lovely atmosphere then there is a better Costa a few minutes down the road.

Didn’t turn up. Let down yet again :)

Should you drop ya Costa coffee. you only loose 3rd coffee 3rd milk 3rf froth 😁😁😁 and a large will be only milk so expect less flavour of coffee so I buy medium or go to mcdonald's when there's no sandwiches

One of the items was missing from my order - the egg and mushroom bap was not in the bag so I would be grateful for a refund of £3.25. Many thanks

Amazing, Exceptional service, treated myself too a caramel frothy coffee, I was helped to my seat as I can hardly walk, the lady working there is a true credit too costa, service with a smile from start to finish, I will be back. Fabulous.

I always enjoy a coffee in Costa in tesco chester.

Very well managaed.tables cleaned as soon as vacated.but backs of chairs were hands were put not wiped otherwise excellent service.

Ideal place for a meeting or just a break. Situated on Church St in the lovely Cheshire village of Frodsham. Lovely coffee. Friendly and efficient staff. Great snacks and pristine facilities.

Absolutely fantastic, went for a quick brew ended up having cake and coffee due to the surprise half price deal on today ☺️

Had a lovely Latte there today staff very helpful and friendly and not bad prices will be going back next time I go to Tesco's

Nice meet up place, not rushed to drink up and go by staff

Nice ham and cheese toastie with my wife🙂

Cafe nice and clean drink was hot

Great service clean store lovely staff

Brilliant, love the staff the place excellent

Did not enjoy coffee did not drink

Good staff, quick friendly and helpfull only critae is the store aircon made costa too warm.

it's the fist time we have been in there in Tesco nice and clean don't drink coffee we had two pots of tea for two pound very cheap and a turkey sandwich witch was very tasty good value

This is an excellent branch of Costa. I visit regularly, and all the staff team are friendly and the service is great. The vibe is relaxed and down-to-earth - unlike some other branded and non-branded coffee shops which I have sometimes found to be pretentious and less friendly. The staff here really do ‘go the extra mile’ in their customer service, and are always willing to help customers. There are other food and drink venues that could learn from this excellent team. Well done Costa Coffee at Tesco!

The staff were amazing. Really nice drinks and food. They where incredibly helpful in helping an elderly lady having a stroke. Thank you so much for your good work. Big shout out.

Very nice its handy been in Tesco.

Very helpful staff. I was there with my daughter in law and two very excitable little grandchildren. The food was basic but good. The lovely gooey chocolate cake and the perky coffee helped us cope with the shopping afterwards. Could do with some more comfy seats though.

Asked for my drink in a take out cup with only a little bit of cream.She got in a mode and slammed the cup on the table and I asked to check it she filled the cup not even half way up with the drink then put more cream on it after me asking only for a little. She did not smile and did not even say Thankyou. Will not being coming here again

Excellent service from the ladies.

The meal deal is good for the money

tidy an staff seem very friendly can get busy

Every summer I used to have a snack there.

Beim langjährigen Supermarkt mitten in der Innenstadt, muss man eine Kaffeepause beim großen Einkauf hinlegen.

Good coffee, friendly service but ambiance suffers from lack of natural light

Great cup of coffee.lovely staff.

As i do fundraising for Chapter we meet at Tescos cafe for coffee

Best place for a coffee, get take out, it's cheaper

Very good...have morning coffee after shoppin quite often

Love their hot chocolate &lattee coffee

Lovely coffee and food and equally lovely staff who are friendly and obliging. Love this cafe in Tesco Chester.

Small but good Costa can be very busy during peak periods

Except for the "house" filter coffee, everything much too over priced for a cafe in Tesco

Lovely black forest hot chocolate

Ideal for a quick breather while shopping. Friendly quick service and nice clean premises

Nice, quiet and a good coffee made the way we asked

Great service. Helpful friendly staff. And really really clean.

Having to wait 7 minutes before I was served. Even though I was the only one waiting.

lovely coffee & tea cake, and the young man who served me was very polite

Usefully located inside Tesco in Chester town centre.

2 massive chains rolled into 1. Both massively overpriced. Hurrah for Capitalism. PS bags ain't free.

This is busy handy Costa located inside the Tesco Superstore and serves the usual great coffee and all the usual Costa goodies. It can get busy at peak shopping times but it is well staffed at these times so the waiting time is usually short. All the staff are helpful and really friendly.