The Phoenix in Southwark

Very disappointing food. Had the sausage and mash. The onions were rock hard and had to spat out to the side of the plate. The sausage skins were like leather and the insides mush. Full pepper corns in the mash overpowered any flavour.

Great atmospheric and characterful pub set over a train station! Enjoyed it very much, definitely will come back and want to try the food too.

A phoenix raised out of the ashes of a fire apparently. Pleasant staff slightly slow food seafood linguine arrived after 25 minutes cool on top hot in the middle. A little short of squid for my taste but nice sauce. Toilets in keeping with its origins.

Great food, loved the staff. Cocktail selection was fantastic. Perfect spot for waiting after a cancelled train. No excuses needed to be honest.

Vibrant atmosphere, delicious cocktails, and tasty and delicious food—perfect for a night out with friends! - highly recommend

We stopped by on Saturday to watch the finals. The pub has several screens, we had some barsnacks that were delicious. The team was really nice and accommodating. Will definitely be back for the Euros.

A nice looking pub with a nice atmosphere and good selection of beers. The reason for the low score I’m sorry to say is the service. There was maybe 6 members of staff but only 1 behind the bar serving despite about 10 people waiting. There was one collecting glasses, 2 chatting in the dishwasher area and others generally milling about. Despite a rush at the bar there didn’t seem to be any sense of urgency and I saw at least 2 people give up and walk out. We decided to use the app the next round and ordered some nibbles. Unfortunately it took a long time to come and half our order was missing so had to queue up at the bar again to enquire. The young lady behind the bar was very apologetic and lovely. I usually wouldn’t leave a review but I’ve been in here a few times now and it’s always the same. Asking to pay for service on the app in advance of receiving ‘service’ doesn’t seem right.

Great pub, great vibes and great service. I love the staff there. Throughly enjoy my visit. Will 100% be back. Can’t wait

Ordered Chicken and bacon sandwich with drink offer. Medium to small, toasted bread. A lot of salad and a noticeably small, thumb sized piece of chicken in each half with a small, thin 3cm bacon rasher. Sadly resulting in three bites of toasted salad sandwich then then two that had chicken and bacon. Drink offer was interesting. Ordered orange juice and lemonade but advised at bar it was not included so was served a glass of lemonade and then ?extra for a glass of OJ. Atmosphere nice, warm, spacious, polite and fast service, but need to work on food.

Went in with Fiona for some decent (expensive) food. Fiona chooses a drink - not available. I get a cider. Fiona tries again - not available. So settles for 3rd best. I ask for the steak (£25). Not available, so I ask the barmaid whether anything on the menu is available and I'm going to give the place a bad review. She snatches my drink off the bar "I'm not going to be threatened!" We walk out, they lose £50+

My girlfriend and I ordered the sausage and mash and the couscous salad. We had the salad with pesto instead of the humous as my girlfriend doesnt like it. It was really good. They had no problem making the change to the dish. We had the Deya craft beer and a hot Winter Pimms. We never had either before but both were very nice. We also noticed while paying that they do a 20% discount for NHS staff. So nice to see that

I came in as I missed my train and it was baltic outside. I then saw a Hot Drinks Menu- that was me settled in for a while. I sat in front of the big screen projector watching the Arsenal game until my next train. Cheers guys. Will see you again soon

Amazing!! Will return. Whole team were fantastic. Great sandwich deal, that came with a drink. Really excellent value.

Over cooked, over priced, almost burnt chicken burger. I tried to tell the wait staff that it was over cooked, but he didn't understand and just smiled, so I gave up. But it was not good. The lovely lady behind the bar was the only positive. She was very friendly.

Just had lunch and it was fab. Had the sausage and mash, which was epic. Chicken, Ham and Leek pie was amazing. Will definitely be visiting again

I've lived locally for nearly 15 years now, often come in. The place has a good buzz in the evening, some good beers, it does food well too. the pub have the potential to be one of the best around, great location, one of the best menus in London for its class, comfy and formal seating, and a good vibe both a buzz in the evenings and chilled informal lounge during the day. it should be packed more often. Its not becuase packed more often because when the do real ale its almost always turned, and sour. In fact I've never has a fresh real ale in my time here over the past 15 year, ever. I alway ask when to try it when they are running pumps, always sour. the drinks fridge behind the bar is often 1/2 to 3/4 empty with a very limited selection of drinks on offer, cant read any of them because the bottle are just chucked in the fridge so I can see what on on offer. the food for the style of menu operated is generally excellent, with in my view one of the best roasts in London. unfortunately this business has always had a nasty little habit of closing the kitchen early. been in here many times with a booking for lunch / dinner specified on the booking and am told the the kitchen is closed, no one bothers to tell you, really guys? are you have a laugh? yes, yes you are. the staff here are always disinterested in their jobs, and appear to view the view busines is their personal social club. you really have to try extra hard to get their attention and often aplogize for interuptiung their busy texting session or private conversation. all told, a super place for an evening pint, or some hearty pub grub if your luck is in. just dont expect anything else. they have never had it, and at this stage never will. shame.

Just stopped off at the Phoenix for a drink after visiting an exhibition in Peckham. I had never been before despite living in the area. I browsed the menu which looked rather good so I ordered some halloumi chips to eat with my glass of wine. A generous plateful arrived with a little pot of chilli jam. The chef had taken the trouble to sprinkle the halloumi with chopped parsley which was a nice touch. I plan to go back sometime soon for lunch.

Interesting conversion of the Denmark Hill station building into a gastropub. Certainly plenty of room when my three pals and I visited on a weekday lunchtime. It was a very dull day outside and pretty gloomy indoors too. Hoping for a decent range of real ales, we were disappointed to find that one had just gone off, another was yet to come on which left only Doom Bar as the rather unappealing single option. However, we were encouraged by a menu of tempting pub faves. My mates each went for the sausage and mash and had no complaints whatsoever. Looked good to me too; big bendy bangers, plenty of mash and lots of gravy. I tried the fish and chips and was pleased too. The fish was perfectly battered with flesh that almost melted in the mouth. Crispy chips are always enjoyable, and the kind barmaid found me some extra tartare sauce too which was much appreciated. Only downside was the peas, which were rather hard and quite the reverse of mushy or crushed - but not a show stopper. There wasn't much left of anything afterwards, and we had an enjoyable couple of hours catching up in comfortable surroundings. The friendly barmaid was always ready to spring into action when required although very few others were calling on her services whilst we there. Certainly worth a visit but if cask ales are important to you, a Plan B might be required

Booked a table for a Sunday Toast, always unsure when having a pub roast but was pleasantly surprised. We asked for the beef to be served medium, potato’s were cooked perfectly. The Yorkies were amazing and I was tempted to ask the chef how he gets them so big. Would recommend.

Another visit to this lovely station pub and it didn’t disappoint. Food was spot on and came out quickly. Tried the cocktail menu this time and they have a nice selection.

Went for a traditional sausage and mash this time and it didn’t disappoint. Glass of red on the side. Wanted to try the brownie but will have to come back again for that.

I know the Phoenix from the days of Bruce’s Brewery so I was most disappointed with the quality of the Guinness and the disengaged and indifferent attitude of the staff. Some form of customer relations training definitely required.

My team and I came here for our Christmas lunch and it was great! The staff were lovely and Jake really looked after us. The decorations looked amazing and it felt really festive. The food was delicious and drink very reasonably priced. We will definitely be back!

We held our wedding at the phoenix after searching most of London for the right venue for a lunch for 30 & party for 130 people. We spoke with Amy in early September (2 months ahead of our event) and I cannot speak any higher of her, the amazing team & the venue. They simply went above and beyond for every single request we had. We had a Saturday private hire of the whole venue for the whole day & night, and Amy also secured a late license too. Amy and the team ensure everything was perfect from start to finish, from putting up the fairy light curtains that we gave them, setting the tables with the decorations, reordering the tables and chairs around the room so the layout was how we wanted, and working with our decoration company to set up our Photo Booth for the morning set up too. The venue didn’t need much, we were going for a minimal, industrial look - and it looked fantastic, all of guests commented on how great it looked. We were looking for a venue where there was no hire fee as we wanted to ensure our limited budget was allocated behind the bar. We ordered the available drinks packages for spirits, wine & Prosecco and had a tab behind the bar - and I can’t believe how amazing value it was, we were able to have an open bar for the whole night and our budget came in absolutely perfectly. Our lunch & evening guests were so shocked & incredibly pleasantly surprised at how amazing the food was for lunch & the evening food - huge portions and delicious. We had the most incredible day and couldn’t be more thankful to Amy and her amazing team for facilitating it for us. They went absolutely above and beyond to ensure we we happy, and all of the staff were totally incredible - everyone commented on how lovely and fun they all were. Thank you so so much!! The (new) Rudkins!

Interesting building, what used to be the old station. Large selection of drinks, particularly the gins. Didn’t sample food on this visit but will be back.

I really loved this super cute pub near the station. I believe the young lady serving me was Amy. She was very happy and enthusiastic about her job. Will be back soon to enjoy a meal and a few more drinks.

This is such a pretty pub in the station at Denmark Hill. Food was lovely and I found the staff friendly and helpful. Will defo pop in again next time I am passing!

I’ve just popped in to have a coffee. There were 4 people behind the counter and none of them acknowledged me for 5 min up until I called them. I ordered a flat white and they served me a disgusting watery coffee with some milk. I’d come for even tap water.

Lovely pub by the station. Perfect for a quick pint and bite to eat. Would recommend. Nice outside area if the weather is right.

Beware beer and sandwich offer. Tiny print on menu excludes virtually all the beers. Got lectured to by bar person that I should have asked her before ordering and also that I should be ordering a side salad for my daughter instead of chips! When...

Between the station and the hospital is a nice little pub with a lovely interior (really high ceiling!!) With nice staff and good fish and chips. I'll be back again!

I ordered a roast with a side of cauliflower cheese…waited forever…eventually the roast arrived and no cauli had apparantly been ordered…a miniscule cup of gravy accompanied the roast vegi wellington whatever it was, it was as dry as a bone, a litre of gravy would...

Went with a group of friends and wasn't disappointed! Lovely decoration inside, and a great snack deal...the food was so good. Friendly staff too, will definitely be back!

Fantastic atmosphere and drink offers on a Friday Night. Who can say no to a beautiful bottle of fizz for £20

Popped here today whilst friend was visiting Kings. Explained I was waiting for her and we would eat after. The staff went above and beyond for us and made an enjoyable experience. Staff were amazing and I’m annoyed I didn’t get their names as would...

Visited the Phoenix with my partner and I was very pleasantly surprised about the approach they were taking with everything Covid the rules were easy and simple to follow Laura put my mind at rest the moment I walked through the door as this is...

If you like overcooked burgers, unaccountable staff and a place where you don’t mind waiting for an hour for said food, then get your track n trace on down to here! I love chips and when I see other folk leaving them on a plate...

I was drinking my drink and couldn’t believe it but it had lipstick on the glass, when I asked for a new one they simply poured it into a new glass. I asked for a new drink, and said I didn’t want to drink it...

Really nice fish and chips bit low on the mushy peas but they sorted it out and we’re understanding. Would go back again

A pub that is local to us so thought we would try it, checked veggie and booked. When there no veggie and not prepared to think outside box.

Prices are always high in any restaurant on Christmas day but hopefully you get good quality for the price. Didn't feel this was but it was bearable..... My main concern & 'grumble' was that the children's menu wasn't as such or suitable for a child!...

I visited for a drink on my way home as my train was delayed. First impression was that the place looked good but smelt stale. Yummy mummies breast feeding a plenty and inflated prices - £6 for a point of Camden Hells.... ! I heard...

Would rarely review but this place was so disappointing I had to! We were there this Tuesday Lunch time and chose two sandwiches off of the sandwich meal deal menu (sandwich, fries/salad and drink) only to be told that they had no club sandwiches left,...

Last Sunday (October 6), friends booked the upstairs gallery in the Phoenix for a party of fifteen to celebrate their son’s 21st birthday. We were treated to a performance of such staggering ineptitude that it surpassed virtually anything I have seen in any pub, anywhere....

Able to reserve a table, nice high ceilings and decor. Good selection of bins and friendly staff. Enjoyable visit.

Visité este pub esta noche por primera vez, lo recomendaría encarecidamente. El pub estaba bastante ocupado y el encantador personal, un equipo de dos hombres (1 chico y 1 chica) hizo un buen trabajo incluso cuando se podía ver claramente que tenían un personal ridículamente corto. ¡Enhorabuena a ellos y gracias por hacer nuestra visita tan agradable!

Staff had quite a bit to deal with both food and the bar, but we're very welcoming and delivered efficient survice. Would recommend for a day trip or stopping by.

I went in last month with some family and was treated extremely well! Would definitely come back again!

Lo entiendo. La necesidad de desahogarse es evidente. Pero solo porque un cliente le compre a todo el personal una oportunidad no significa que haga que todos los demás esperen mientras usted realiza las pruebas y se "recupere", esto incluye al gerente de servicio. Demasiado caro (aumento de precio otra vez ...), no hay wifi y el personal grosero hace que este sea un lugar para evitar. Solo camina por la colina durante 3 minutos y obtendrás unas cucharas.

Muchos miembros del personal actúan como lo último que quieren hacer es estar allí. Una suave ensalada asiática de fideos y papas halloumi tardaron media hora en salir cuando ni siquiera estaba ocupado. Tiene un ambiente bastante relajado, por lo que es un buen toque.

Day one , went to wetherspoons with dog, no dogs allowed. Day two , went to wetherspoons, only accepting cash. Went to The Phoenix. Good staff , good beer , good chips , 4*s

He estado aquí varias veces antes de visitar un hospital cercano. No puedo olvidar lo hosco que es parte del personal. Bordeando lo grosero, no hay interacción con los clientes. Debo añadir que no es todo el personal. Chica grosera hoy que no hizo ningún intento de interactuar o incluso hablar.

You’ll see a previous review of mine for the Phoenix, it used to be good. What’s happened? This place has really gone down hill.

Having visited here in the past, it was always exceptional so didn't think it would be any different this time round, there must of been a change in chef/management/staff because it was very quiet, but i kind of see why.

I wish I hadn’t! It’s like Ground Hog Day! 4 real ales pumps of which 3 are off and the 4th is the ubiquitous Doombar!

Visited here to finish off a business meeting. Was shocked to witness members of staff 1) discussing how to pick-up a customer, 2) approaching said customer several times (different staff taking it in turns to see 'how could get her number'), 3) making vulgar gestures behind her back. I felt terrible witnessing such acts, in the end the customer left not even having drunk half her drink. Terrible behaviour by all staff concerned (3 male, 1 appeared to be the shift supervisor).

I have been using the Phoenix for many years, but after tonights experience am unlikely to return.

Second time coming here. Both times the lovely young man serving us was very helpful and friendly. The food was delish BUT they had run out of our first choice both times. Aside from that though my mother and I had a lovely time.

This pub has gone downhill. It used to be a dead very for a decent pint and good choice of well kept, varied, cask beers. However this is my second visit either side of Christmas and once again it has really disappointed. Four cask pumps on the bar three are off the fourth is the Ubiquitous Doombar. On tap the only two ales other than Camden Pale are off. If all you want to drink is over priced lager this is your place. The staff have changed too, from happy, chatty and engaging to sullen, monosyllabic and appearing to have zero interest in customer service. The visit before Christmas I tried to order food and all they had was chips and gravy, everything else in the menu was... you guessed it ‘off’. Real shame, it used to be a great pub. I won’t be back.

Cuatro bombas de mano, una cerveza. Resultó nublado y amargo. Tuve que hacer que dos barmen estuvieran de acuerdo en que era naff Ofreció algo más. Elige uno . Le dije que era otro quid. Haciendo eso 6. 80.

¡No vengas a este pub por comida! ! ! Solíamos venir aquí todo el tiempo, pero deben haber cambiado de dirección / chef recientemente. Nuestro domingo asado para nosotros y las patatas fritas y calamares para los niños fueron horribles. ¡Un asado de domingo para microondas hubiera sido mejor! ! También detuvieron el menú para niños, así que tuvimos que elegir algo para ellos del menú de entrantes. Terminamos pagando casi 60 con una comida y una bebida para una familia de 4 y nos fuimos con hambre. Absolutamente no vale la pena. A menos que solo vengas a tomar algo, ¡aléjate! ! Vergüenza, ya que solía ser uno de nuestros pubs favoritos!

Fue a nuestro trabajo el almuerzo de Navidad de hoy, ¡oh, gran error! En el momento de realizar la reserva, tuvimos que enviar nuestras opciones del menú. Llegamos a las 2 pm y tuvimos que esperar 45 minutos para nuestro entrante, ¿cuánto tiempo se tarda en calentar un poco de sopa y poner un poco de salmón ahumado en un plato con media rebanada de pan tostado? El plato principal tomó 45 minutos más cuando llegó, solo cinco de nuestras seis comidas llegaron, las seis comidas llegaron aproximadamente 7 minutos después; era solo una tarta con un par de papas "asadas" y algo de guarnición, así que no estoy seguro de por qué fue eso. retrasado.

Stopped with a coworker after deciding we didn’t want to eat at a ritzy restaurant in London. We stopped in and order dinner and a few drinks. The food was good and the service was good as well. Definitely recommend it!

Visité Phoenix el viernes por la noche y me sorprendió gratamente la atmósfera cálida y amistosa que había dentro. Las bebidas y la comida eran de alta calidad y extremadamente razonables para una sede en Londres, sin embargo, tan bueno como el ambiente y las bebidas, no era nada comparado con el servicio. Como establecimiento, deberías estar extremadamente orgulloso de lo atento y servicial que está tu personal, en particular había una chica detrás de la barra (cabello largo y rizado, Rowan, creo que se llamaba?) Que era una delicia. Mientras esperaba a que aparecieran mis amigos, ella me hizo sentir completamente a gusto y tiene un sentido del humor perverso. Todos mis amigos y yo reconocimos lo increíble que era su servicio al cliente: es un rayo de sol y un crédito para su negocio. Definitivamente recomendaré este lugar a amigos y colegas por igual!

Arriving in London 7.40, Heathrow Express, walking downtown , bying just by coincidence a flat cap at Farlows (since1840). An Americano and a scone in Hide Parc . Discussing Tioguanine and IBD in Kings and What to do your “last hour” before going back to Amsterdam?

We found this pub by chance a year or so ago and after another wonderful visit thought it only right to leave a review. The pub has been lovingly restored and coupled with the location above the railway (and perhaps helped by the prosecco) we are always left positively giddy.

Such a lovley looking pub and I have wanted to visit this pub for years with my family .

The pub is quirky and a nice place to spend an hour.

Un salto aquí un largo almuerzo ya que llegamos temprano para un nombramiento de hospital. Realmente lo disfruté. El personal es muy amable. Decoración ecléctica. Mesa limpia. Es bastante fácil de encontrar un asiento en 12. 30:00 el miércoles.

He estado muchas veces la comida en Phoenix, normalmente bastante bien.

He estado yendo a la Phoenix para el almuerzo y salida a 5 años o más, ya que mi oficina está justo bajando la calle. Y siempre ha sido muy agradable. Hoy (03 de 05/2018) tuve la peor comida jamás. ¿Cómo puede conseguir sopa recalentada (nos dijeron que no era hecho en la casa), así que la comida de bebé terriblemente malo - sobras congeladas! ! Mis colegas tuvieron una pésima con un sándwich y una hora larga espera para una tabla de quesos. Creo que el pub tiene dirección cambió. . . Me alegro impactada por lo malo, la comida era cuando cobran mucho!

Es fantástico regresar al Phoenix después de un poco de gap. El menú parece un poco simplificada desde la última vez. Jueves almuerzo tranquilo. Servicio rápido y amable. Ambos tuvimos el bacalao y patatas con guisantes blandos - todo bien. Excelente Porter cervezas huésped excepcional!

La decoración era agradable y la comida era deliciosa, pero esperamos 10 minutos para las bebidas y otra de 30 minutos para 4 entradas simples que no disfrute ya que tuvimos que luchar ellos ya que teníamos una cita para ir a y el servicio tardaban demasiado para un pub que no estaba lleno con los miembros del personal de pasear por no hacer mucho. La comida sólo salió cuando pedimos un miembro del personal que era muy grosero y tenía una actitud. No vayas si quieres comida en 45 minutos o si te gusta estar hablado educadamente.

Nos encontramos como asiduos viniendo a hill para visitar Dinamarca Kings College Hospital donde un sobrino está mal.

We needed a dog-friendly place to eat and this came up on a search. Booked by email with the lovely Amy who gave us a great welcome when we turned up with an over-excited wet dog and immediately brought over a bowl of water for...

I needed a place for a quiet and quite important lunch but nothing too formal and was very glad we went to the Phoenix. Even at 1pm there were plenty of spare tables and the background music was quiet enough to have a proper discussion. There is a meal menu as well as a sandwich one. We chose sandwiches - mine cheese and onion was good but I left it too long so it went rather solid - the bread is good but crisp (it has been toasted). Comes with chips or sweet potato chips. My colleagues had the chicken and advocado also good. Lovely beer on tap though stuck to softies since it was a working day (sacrilege really). Right on top of Denmark Hill railway station so lots of good connections and ideal if you are in the neighbourhood for Kings College Hospital as its barely a few minutes walk. Highly recommend.

Conveniently located next to Denmark Hill station, the Pheonix offers a wide variety of beers, spirits and the food is not bad either! Whilst it's not the cheapest offer around, the menu is fresh and inviting and knocks spots of local rivals on the other side of Ruskin Park. Great way to spend a summer evening as the sun goes down on the front facing facade, get there early as it can be busy

Tuve una gran Navidad almuerzo aquí recientemente, gran servicio, con comida de calidad y beber. Amy y Coral siempre garantizan una cálida bienvenida a la ciudad de Phoenix.

We ate supper here on a week day - really recommend the cheese baked in sourdough bread , delicious ....

Así que mi esposa pobre ha sido atrapado en el Hospital por más de una semana, y necesitaba algo de sustancia y tiempo familiar y cambio de paisaje. Reservé y pedido Almuerzo para cuatro, ya que no tenía ni idea de lo lleno que iba...

Fuimos a la Phoenix para comer el domingo con mi esposa, ambos tuvimos carne asada que estaba deliciosa y las porciones eran muy grandes. Todo el personal era muy amable, especialmente Coral, hemos estado aquí un par de veces antes y ella es siempre muy...

Coral y el equipo son unos anfitriones siempre sorprendente. Comida y bebida selección es impecable. Recomendamos una parada para cualquiera que venga a través de la colina de Dinamarca.

Estábamos de paso y decidimos entrar para unos bocados y no nos decepcionó. El personal era cálido y acogedor, Coral en particular era fantástico, la comida era deliciosa. Volveremos pronto!

Llegó temprano a la estación para encontrarse con un amigo cercano, así que entramos en el pub. Me quedé muy sorprendido al entrar y muy contentos a momentos de escaneo el diseño, la decoración, la disponibilidad de las bebidas y menú de comida. Sin duda volveremos!

What a great pub! Big and spacious with a modern yet rustic style. Very good food and friendly staff - good value too.

Always delicious, best Chinese in Walthamstow

Very quick delivery and the food was very very good and delicious!!!

Got to agree with previous reviewers great pub and great staff- especially Amy- service with a smile.

Love the Phoenix. Can I give 5 stars to Amy who is always smiling, hard working and an absolute delight.

This is a great pub over a old railway station. Great decor. The beer was good and the book was very good and promptly served. Well worth missing a train.

The sweet and sour was far too watery and the bean curd had no flavour at all. The vegetarian duck pancake was very good however.

Excellent and really quick delivery

Old school Chinese - lovely and huge portions

Whilst I'm very pleased with the express delivery I felt the food taste was lacking. The dry BBQ ribs were flavourless. The sweet n sour dishes were overpowered with ketchup. And very sweet.

Great service arrived before scheduled. Would order again

Tasty food.... tender meat and fresh vegetables.

Quite simply the freshest & tastiest Chinese Takeaway we've ever had! Could see & taste it was made then & there & not overpoweringly flavoured at all! Really, really enjoyed it & will totally order again from them! Thanks :)

disgusted, these people shouldnt own a resturant. heavily pregnant waited over an hour for my food, driver got lost then wouldnt answer phone, neither would restaurant then by the time they did i was told they were cancelling my order. customer service was absolutely appauling they did not care in the slightest that i had sat around waiting for over 2 hours and ended up ordering from somewhere else. do not waste your time or money with these people.

Very good food. I could see chips and sauce options on the menu and asked for it in the text field and they were able to provide this for an extra cost.

always great, arrived in good time and piping hot.