Based on 455 opinions finded in 3 websites
Based on 455 opinions finded in 3 websites
Nº 318 in 477 in West Berkshire
Nº 62 of 81 Other cuisines in West Berkshire
Opinions
Excellent food, a good variety of menu choice. A lovely atmosphere and ample parking. Great to see dogs there, we didn’t bring ours but maybe next time.Close to M4 Motorway a great place for family meet ups ( roughly midway between London and Bristol).
Anne W . 2024-10-18
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We couldn't fault it. The location was convenient as it was close to the M4 and we had travelled from different directions. The staff were very friendly and our lunch was superb l
AliceCarolyn . 2024-10-16
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Quite a nice interior Ordered a pint of youngs. Sour and undrinkable. Left it and couldn’t be bothered to complain. Menu looks overpriced and only four main courses available, two of which are burgers , fish and chips and roasted plaice. Lots of fussy starters that I didn’t really fancy
Russell . 2024-10-06
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Very good food, great well trained staff. Service was a little slow (half hour wait for first course, 20 minutes for mains). Nice ambience and good to find dogs allowed in the restaurant.
Nicholas S . 2024-09-29
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Stopped in for lunch on our drive to London. Welcoming and lovely place. We both had chicken Caesar salads, and it was perfect. Recommend for the food, but also the convenience.
Betsy S . 2024-09-27
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The food was fantastic, the staff were attentive and welcoming and the setting was idyllic. Thank you so much to the team for making a meal out so special for my friend and I. We will definitely be back!
kah221 . 2024-08-07
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The location, just off the M4 Jn14 was very convenient for meeting friends form Wiltshire & Berkshire. The food when we got it was very good, as was the service. Except that as we suffered a puncture on the motorway and were uncertain when a repair would be able to take place. So we were an hour late arriving and our friends were left waiting wondering what had happened to us. This reduced the quality of the experience for all of us. Despite our phoning the restaurant twice and being advised that they would alert our friends, so they were not left worrying about our failure to arrive and waiting to order, that was not done. As a consequence, we were all rather hungry by the time the orders were placed. Whilst our lateness was in no way the fault of the restaurant the staff's failure, despite assurances otherwise, to advise our party of our delay did cause them unnecessary worry and us all to be eating much later than intended. We did not have any phone numbers for our party which is why we contacted the restaurant to pass on our messages, twice.
Mark T . 2024-08-07
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Stayed overnight and have to say from arrival to departure everything was excellent. Staff all friendly felt like they’d known me for ages. Food delicious and my room was lovely. Will return. 5 ⭐️⭐️⭐️⭐️⭐️
Lynne W . 2024-08-05
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I couldn't fault our visit. All of the team who we came into contact with were so lovely, from bar to food, drinks and coffee service. We sat outside and after eating it started to rain. We were asked, very caringly, if we wanted to come in but we had so much 'stuff' (2 birthdays so lots of cards presents etc) and a dog (thank you for his bowl of water) and the parrot too, it was just too much to move so we sat it out for the 10 mins as we were under a nice big parasol. The food, new menu that day, came quickly and was gorgeous. We had 3 starters, crab, scallops and crayfish and 3 sides. All beautiful and well presented. My partner said that his real ale wasn't up to much, but this can happen with ale. It was a great venue for our meet up, I haven't seen my sister for a year but she has just bought a field 5 minutes down the road so no doubt we be visiting The Pheasant again soon. Thank you to the team.
KateM . 2024-08-02
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We are so pleased to have discovered the Pheasant. It is perfect for us to transfer the family dog between us being perfectly positioned between Tring and Bath. We booked for lunch yesterday and when our lunch was being prepared there was a power outage so nothing could be cooked or removed from the freezers. Within a few minutes we were given a choice of cold dishes but in the end our meals did appear -hot and delicious. To our surprise we were not charged which was so kind of the staff. We look forward to our next visit in October probably and expect to pay this time! Thank you to the staff who handled the problem so well.
Jenifer R . 2024-08-01
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Another excellent meal and service at the Pub/restaurant. Very dog-friendly and our dogs feel very welcome here. We will be back.
769peterr . 2024-02-18
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This restaurant is great for a family lunch and was brilliant for me as a gluten free vegetarian. The staff went over and above and were very accommodating of our various needs, we had a puppy and young children with us and they gave us a great visit.
N2599BAamandar . 2024-02-12
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Great location for meeting up, as just off M4, yet feels “country.” Bustling and pleasant. Food good; soup excellent. Slight problem with dessert order (the “special”), as server was difficult to understand, but minor issue and was resolved on paying. Great windows allowed beautiful sunshine to lift our winter spirits.
Isabelle F . 2024-02-12
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Great place for a family lunch (with dogs clearly included and welcomed). Food was excellent. We were served by multiple people who were simultaneously super friendly and efficient.
brucew35 . 2024-02-12
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Great food. We had the fish cakes delicious! Good service. Got my complicated coffee order perfect! A very enjoyable lunch with an old friend.
adburyholthouse . 2024-02-06
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The food service and atmosphere was fabulous would definitely come here again . Also a very large car park so plenty of parking
B2540EEamandap . 2024-01-29
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We had a number of dishes between us. All were tasty and well presented, with good quality local ingredients. Local real ale was very good as well.
chris t . 2024-01-28
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Met family for post christmas Sunday lunch . Great ambience. Staff were fantastic and incredibly obliging. We all , 10 , of us had a lovely time and were very reluctant to leave. Food was really good for the most part but 3 of us chose choc brownie dessert and were disappointed rest was lovely... roast beef was to die for. Would definitely book again and thoroughly recommend. Very small bar area though so defintely set up as restaurant Well done to the entire team. 😍
DisgracefulTraveller . 2024-01-22
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Superb venue for a family gathering for Sunday Lunch. There were 19 of us so we needed to pay a deposit and pre-order which was no trouble. It was a very good roast too! The waitress Denisa was superb, catering for all our quirky needs and nothing was too much trouble. We all left very contented, full of yummy food and drink. Thank you for successfully helping us to celebrate Mums Birthday. I highly recommend this venue and will certainly be returning again
Tagglez . 2024-01-15
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Heard mixed reviews from locals since the change of ownership. Check the website out if you're looking for clues - pretends to be in the heart of Lambourn but is six miles away. Lambourn spelt wrong. Smacks of chain/brewery take over. All style over substance. Need to find a decent butcher urgently - sent the first sirloin back as it was mostly gristle. Second wasn't much better and for just £40! Plus infuriating 12.5% service charge. There are some decent Youngs pubs in London - stick to those.
Alastair W . 2024-01-13
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We had a large party of 17 guests and used the private room upstairs which allowed the 5 young children space and freedom to move around. The waitress was very patient and attentive and the food very good for a busy Sunday lunch
D9502MFandyp . 2024-01-09
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Great food, good service, love the atmosphere here. Gluten free? Almost all dishes can be prepared GF, excellent thank you.
Alan W . 2023-12-31
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We have been meeting family here at Christmas for the last 10 years. This year the food was so disappointing and the service very slow. The pub classics were great with generous portions, but the other starters and mains were small portions and not the great quality and taste that we have come to look forward to and expect. Sadly, I think the management and bean counters at Youngs have had too great an influence on the kitchen!
Frances H . 2023-12-30
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Excellent venue for our family to meet up. Very friendly and helpful. We were a large party so it is always difficult for everything to be perfect. A couple of minor things in the individual dishes could have been better especially for the quite high prices. But will be going there again.
Betty L . 2023-12-30
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We had a brunch for 15 of our family in the lovely private dining room on Boxing Day . Everything was perfect, the food, hospitality and excellent service from helpful and very friendly staff was faultless. We will be definitely returning to this great venue.
Marilyn J . 2023-12-29
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I have to say this pub is a great overall place to go to. It is not perfect, but you still won't be disappointed. We have eaten a 3-course Sunday lunch which led us to book Christmas Day. On both occasions the food was (nearly)...
Phil M . 2023-12-27
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4 of us met up for a light lunch just before Christmas. Very pleasant surroundings , charming staff. 3 of us sent back our eggs Benedict. They were cold. I re ordered soup - sent it back as it was lukewarm . One only ok...
isobel L . 2023-12-24
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Unfortunately we had to wait 1 hour for our food. There was no explanation or apology until we complained. We did receive complimentary deserts but if you are short staffed in the kitchen then don’t accept so many bookings. When it did eventually arrive the...
Paulinemb . 2023-12-19
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Location is great for our family to meet. The service was good and there was lots on the menu. Everyone enjoyed food. The let down was the STP which was served with vegan ‘ice cream’. Great that they have plant based but please offer patrons...
elainep143 . 2023-12-18
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We had last year’s Christmas family gathering at the Pheasant and returned yesterday…which says something for starters. We were a party of 15 and had a private room upstairs. We were looked after, primarily, by a young lady who did a fantastic job and was...
Ian B . 2023-12-18
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Very nice place to eat with relaxed atmosphere. Food was excellent especially the risotto and good service. Will certainly come back
CatChester2 . 2023-12-16
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We were on route from Plymouth to Oxfordshire and needed a place to go with kids, on a Sunday. We’d been here before and throughly enjoyed. I think this time was even better, the service was super, the food was great and the menu was...
Mary G . 2023-12-12
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Lovely atmosphere, great food and attentive staff. Have eaten here a few times and can’t fault it. The “Pheasant” burger is scrumptious!
NorthStar57306009846 . 2023-12-03
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As always excellent food and service, friendly atmosphere. A great place to start the Christmas season.
627Happyhols . 2023-12-02
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Having known the Pheasant Inn for over fifty years I have seen it morph from a small pub which welcomed raucous Rugby teams to a friendly top grade pub and restaurant. Its developed continued through Covid but, sadly, its latest transformation has been for the...
JamesBischoff . 2023-11-29
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Have been here for lunch many times. Always a pleasure. Waiting staff excellent, looked after us well, not too pushy not too slow. Simply good with no complaints.
Worcester13 . 2023-11-29
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The staff were very friendly and attentive and the food was excellent. We will certainly meet our friends there again.
DayTrip63330918999 . 2023-11-26
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Good ambience. Food well presented and tasty. Super staff. Comfortable Room. I Found the height of the bed rather daunting . A mat in the shower and a grab handle would be helpful.
ChristineW948 . 2023-11-24
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All good. We arrived to find we had been allocated a private room for our family get-together. Beautiful room with dedicated bathroom facilities which must contain the smartest WC in the world. Great service from a variety of staff. Very good food. The roast beef...
Christopher R . 2023-11-21
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This is a lovely place and have called before on our journeys to/from London from South Wales. Food was below par on last visit, roast beef was very chewy and food not as hot as we would have liked. Staff were attentive and pleasant. There...
639DavidJ639 . 2023-11-20
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A lovely pub of nooks and crannies, booths and with a private dinning room. Pleasant, attentive staff and an imaginative and well-cooked lunch menu. Well located as a half way meeting place between South East and West Country. We'll be back!
GerardGU9 . 2023-11-19
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Apart from being a great mid-way meeting point just off the M4, I thought the food and service was excellent. Will definitely return.
Julian B . 2023-11-18
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We chose this pub/restaurant/hotel as it is about half-way between us and our friends house. - excellent food & really good service, we'll certainly be back
andrewfZ8536AZ . 2023-11-15
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Fantastic Supper Club ! The Pheasant Inn’s Game Night showcased a superb autumnal and locally sourced selection of food. Beautiful presentation and generous portions. Lovely wine pairings and a knowledgeable sommelier who guided the evening. Highly recommend!
Penny L . 2023-11-10
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Booked this last minute, thankfully we weee able to get in for lunch, it was a special anniversary, although we didn’t broadcast this. We were made welcome, Denisa from Transalvania. think that was her name, was lovely, very attentive, giving us time to choose what we wanted. Food was good quality, service excellent. The reason I gave four stars was I think it’s pricey, no other reason. Thanks.
Diane N . 2023-11-01
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Good staff and surroundings. Main meal disappointing, fish very good. The chips were what we used to call scraps and very hard such that the fork wouldn’t pierce without the danger of shattering. To judge a menu by one dish is not a balanced review, but chips shouldn’t be a problem !!!
Lenard G . 2023-10-30
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Having read the London Times' Saturday article "27 of Britain's cosiest pubs for autumn" and finding The Pheasant placed number 8, I decided to book for Sunday lunch as I was in the area for a morning meeting. My meeting finished early so I drove straight to Shefford Woodlands to see if they could fit me in. Greeted with a smile. No problem. My table opposite the bar was all ready and waiting. A traditional British Sunday lunch can be a fairly boring and repetitive experience. Not here! They were quite busy but plenty of efficient and attentive staff kept things going. Started with a ceramic bowl overflowing with Maldon sea salted Padron peppers, full of flavour. Selected a glass of wonderfully smooth and flavourful Malbec to accompany generous slices of very rare and yummy roast beef plus ox cheek. The plate was overflowing with veg: crispy outside fluffy inside potatoes, carrots, celeriac, green stuff, yorkshire pud done to a tee. Mini jug of gravy on the side. Perfectly spiced horseradish. There was just room for a dessert - Autumn Berry Crumble with another mini jug of vanilla creme anglaise. A text book exercise in how to make a meal interesting. I noticed The Pheasant is a part of Youngs Brewery. All those I have visited prior have been at least good. This one is top class.
PaulTh . 2023-10-30
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Been here a few times before and it’s always been spot on, however not today. When has it ever been acceptable to allow dogs into a restaurant to yap and generally annoy other diners! This is not Wetherspoons! And a dog, presumably the owners, allowed to wander around people’s tables while they are eating! The food was quite honestly average. I had crumble and custard for dessert and it was cold, I sent it back, a new dish of hot crumble arrived but the little jug of custard was again, cold! It is not cheap to eat here, £150 for 4 people for a lunchtime, I expect a better experience than that! It’s such a shame as it was a great place to take friends for a ‘special’ meal, but we won’t be coming back any time soon
LinedancerNewbury . 2023-10-29
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Perfect location, nearly halfway for us and friends to meet just off the M4 Food was delicious and choice of food and drinks extensive Staff were friendly and attentive Would have been 5 stars but somebody forgot to serve our pudding All in all a great experience
Julia C . 2023-10-28
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The food was very good and the server pleasant and helpful but as it was a business lunch it took an hour before the food was served which is a bit too long and we ended up having to rush to get back to work. Other than that very nice place!
Kirsty J . 2023-10-27
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A meeting point for part of our family for lunch. Six of us sat down in the snug - a recessed area off the bar. A good choice of food and drink (specially a decent pint of Youngs Original) was on offer and we chose from across the carte menu with something for everyone across the age range of 16 to 77. Service was prompt without being rushed and we all enjoyed the meals from Sunday roast to burgers. Intolerances were declared and attention was paid to these by our waitress who checked with the chef. An excellent venue for our small family group and all went away fully satisfied.
originallyagog . 2023-10-23
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Lovely lunch with an old colleague. Burrata starter was gorgeous and the Burgers were delicious. Chips were particularly good. Service very efficient
mytravelreviewapp . 2023-10-13
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This is one of the best gastro pubs that I have ever visited. We had Sunday lunch with our daughter and family after our one hour drive from north Hampshire and our daughter's similar trip from home in Gloucstershire. The Sunday roasts were excellent as were the mussels and prawn linguini. The service was great with smiling staff in one of the beautifully decorated dining rooms. The high chair was ready for our three year old grandson who received a colouring book and crayons to keep him amused. We've done this before with other members of the family, and we will be back again! Thank you to all at The Pheasant that made our visit so enjoyable.
Tour12733667199 . 2023-10-09
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Superb. D,B,B to meet Uni friends.Thoroughly recommend. Dinner outstanding, rooms lovely - had everything we could want and beds so comfy. Breakfast delicious and relaxed to finish off our visit. Sure we will be back as location great a few mins off M4
Simon R . 2023-10-07
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lovely friendly staff. A good varied menu, bit over priced. The main courses were very expensive and so were the puddings so we only had one course each a result
madelinel487 . 2023-09-26
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Booked for Sunday lunch. at 2pm. We often use The Pheasant when in the area or meeting up with friends from London as it's good mid-point. Unfortunately we were disappointed this time as we felt that the food seemed as if it had been cooked...
D9502MFandyp . 2023-09-25
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Sunday lunch after seeing our syndicate horses at Lambourne. Delicious roast beef with yorkshires, roast spuds,and a good mix of veg. The braised ox cheek is rich and full of flavour. Horseradish cream is punchy and definitely clears the sinuses! For pudding had a double...
richard s . 2023-09-11
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Met an old friend for lunch here last Friday - we last met in 2019 before COVID hit and we had also met at The Pheasant then. It's halfway between us and we wouldn't go anywhere else. The staff are super friendly and helpful and...
Guy D . 2023-09-03
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We enjoyed august bank holiday Sunday roast before my daughter ( an adventurer) went back to Canada We both thoroughly enjoyed the lamb for two and I also went a tad off-piste with a side of giant onion ring. A lovely farrow and ball-esque’ restaurant...
886stephenu . 2023-09-02
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Lovely overnight stay, rooms are high quality, clean and a real attention to detail. The restaurant is special and food is always of very high quality. I always ensure I have fish dishes as the chef cooks it to perfection. The trout starter and plaice...
Robsmurray . 2023-08-31
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Stopped for breakfast on journey to holiday accommodation after a long flight from Australia. Second visit and just as good as our first visit a year ago. Absolutely delicious food and friendly and excellent service from Michelle in a very nice setting. We can thoroughly...
Charles W . 2023-08-24
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We had a late lunch here on a Saturday and it was a relaxing meal. We chose classic pub dishes, but should probably have chosen something more original as the dishes looked just a little tired. But it was perfectly ok, and the service was...
GlobetrottingViking . 2023-08-21
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Generally good but the extras we paid for were poor Paid for side dish of onion rings and received two burnt batter rings The pork belly bites were poor Otherwise the main courses were good
Trail16120266827 . 2023-08-19
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Just had an amazing lunch here with two friends. Our first visit. Can't wait to return and take family and friends! A wonderful welcome from Denisa which was super friendly throughout our three hour time!
Sunshine52573513077 . 2023-08-19
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We had a wonderful stay ! Rooms are fab and food great ! The staff made us very comfortable and welcome ! We wouldn’t hesitate to recommend!!!!
Teresa152 . 2023-08-05
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We had a warm welcome to this friendly pub on a quiet Monday evening, sat close to the bar with great background music and the gentle hum of racing from Tipperary on the discretely positioned tv - this being horsey country. The service was excellent...
sherman3110 . 2023-08-01
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Met up with 3 colleagues for an evening meal having booked a table on-line via the website. Communication prior to the date was excellent, including a reminder text a couple of days before. On arrival the staff were welcoming, friendly and very helpful. Menu has...
Paul G . 2023-07-28
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This is a great place to stop for a meal when heading West on the M4. We've visited several times now, it's a friendly up-market pub with rooms, serving good quality British food. Why would you go to a stressful service station with only fast...
GrandTour62587846750 . 2023-07-26
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Food was great but to wait 35 + minutes for a light bite and then another long wait for one’s main course and 20 minutes for coffee our waitress was lovely she apologised for the time everything took. something wasn’t right
TerryMaidenhead . 2023-07-23
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Delicious food cooked to order, beautifully presented in reasonable quantity. I knew that it was going to be good, as soon as I saw and smelled it, and I wasn't wrong!
stevetL9452AL . 2023-07-20
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I very rarely if at all leave reviews but I felt the need to find the time to leave this one. What an absolute pleasure it was to enjoy lunch at the Pheasant today. I am a super fussy person and at no time during...
T M . 2023-07-10
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Great food, great staff. We stayed the night and found the room very comfortable, with all the necessary trimmings (big comfy bed, Netflix-enabled TV, expensive body wash/shampoo and overall good taste). This is almost unbeatable as far as value for money goes.
William P . 2023-07-03
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What a gem of a place. Ample parking, country setting, beautiful decor. The staff are an absolute credit, attentive but not over the top, polite, knowledgeable and smiley, something so undervalued in the industry. Shown to my room in person and what a pretty room...
Pjw2712 . 2023-06-21
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Met friends for lunch here yesterday. We have been before as its a convenient stop near the M4. Our food has always been good but yesterday was particularly delicious. Lovely menu choices. Super taste, presentation and portion size. Staff were excellent and we thoroughly enjoyed...
Sarah P . 2023-06-10
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A really friendly pub with excellent food and good service. We - three couples - all enjoyed our Sunday lunch and catch-up, and we didn’t feel hurried at all. A good relaxed atmosphere and the puddings, in particular, were works of art and delicious. Our...
Spyderwalker . 2023-06-05
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We have been super satisfied with the service, the food was great also, we had the Chateaubriand . The bartender Andrei offered great service and the cocktails on point, we really enjoyed our weekend there. Thank you and see you again very soon. 5*****
Richard_Daviess . 2023-05-27
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The Pheasant Inn team totally out did themselves tonight…an exceptional food offering celebrating ‘A Night in Provence’ with superb presentation, professional yet personal service and delightful wine commentary & MINUTY pairings - the atmosphere couldn’t have been more perfect. The complimentary hats were a lovely...
Penny L . 2023-05-26
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Overpriced!! Small portions - main course of mussels and there were only 12 mussels!! The food was good but nothing like when it was managed by previous owners - it has seriously gone downhill!
KathyArnott . 2023-05-25
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The food in always consistently good and the service is always outstanding. We usually go for Sunday lunch and have never been disappointed. They cater very well for dietary requirements with different menus. The restaurant area is very pleasant and the pub has a nice...
Millypill . 2023-05-23
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Our room was very comfortable with good facilities and good value @ £85 room only. The food was good, but poor value for money.
Adventure30407196283 . 2023-05-11
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We had the most delicious Sunday lunch here. Michelle was so incredibly helpful, especially to one of our party who had very specific dietary needs. Couldn't recommend it more highly.
skimcb . 2023-04-24
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We had a lovely time at the Pheasant. We were welcomed warmly. Each member of the team was helpful & courteous. We were a group of 4. I was able to book a table online the day before. I probably won’t leave it so late...
an-old-pup . 2023-04-16
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We had booked a month in advance for lunch for ten of us to celebrate an important family birthday. We were sent an advance choice menu about ten days beforehand. On the day, the restaurant was fully booked. So when we phoned and explained one...
Cyril M . 2023-04-08
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Great atmosphere and a lovely place to stop on our way to Exeter again, unfortunately we rang and tried to let them know we were running late due to long journey and traffic but could only get automated message and tried several times. On arrival...
vanessa e . 2023-03-31
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Great gastro pub with attentive staff. Food was very good. I had the trout which was excellent. Location close to M4 reallly good for meeting up
southhaininh . 2023-03-29
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We had a fantastic meal with family to celebrate a birthday. The service from everyone was brilliant and especially Laura who looked after our every need. The food was excellent with plenty of choice for all ages. Shared roast chickens were delicious and generous. The...
Betty L . 2023-03-27
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We have been coming here for several years, and have previously enjoyed the experience, but today was very poor. My main course arrived before my starter, so I had to cancel the starter. Another friend ordered soup and a main course which arrived simultaneously, which...
MikeK929 . 2023-02-27
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My family and I have been visiting this pub for many years often meeting friends for lunch, we live an hours drive away but it was always worth the trip. We have only been twice since the change of ownership, yesterday we went for Sunday...
nasus22 . 2023-01-30
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Service was slow and moody. Food was poor. Priced for quality that was not delivered. We live locally and won’t visit again.
Relax587757 . 2023-01-28
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Met a friend for a mid week meal lovely atmosphere and attentive staff great menu and the food didn’t disappoint.. Ben our waiter was very knowledgeable when it came to ordering a gin and tonic .. will return Nice to see local using the bar...
lizpike60 . 2022-12-07
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This is a very nice place all round . Very clean and very pleasant staff. Our room was good with a small bath with shower over but there is some road noise. The beds were comfy and the bedding nice. Our meal was very good....
lipsticklover . 2022-11-18
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Enjoyed a delicious dinner & very good service As a local I’m pleased the Inn is finding its way under new ownership I’ll be happy to return
GlobalFoodie2 . 2022-11-14
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Haven’t been in a while but popped in last night for a quick pint. It was so good we stayed for a few pints of truly delicious ale. Amy our host was absolutely charming and although we didn’t eat, we looked at the new fantastic...
simeonb484 . 2022-10-29
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Compared to our last (pleasant) stay here; the place has lost its soul. Freezing cold; and an unmanned reception/bar on arrival, wasn't a great start. We enquired about getting the fire going; but it seems too early in the year for "company policy"! (it used...
Jamie M . 2022-10-13
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We booked the private dining room for a special anniversary meal for 14, together with 7 rooms for an overnight stay. Without exception, all were delighted with the venue, the service, the food, the rooms but especially the staff. To start with Sarah assisted ably...
ThelmaBournemouth . 2022-10-11
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Celebrating my best friend's birthday, we had the most fabulous meal. The hake with mussels and peas in a heavenly broth was really exceptional. I'm a light eater, I rarely eat everything on my plate, but I cleaned my plate to the last drop, as...
K7646ANgracek . 2022-09-29
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The Pheasant is a great half way meeting place and the food is always good, but tonight it was especially so- lovely crispy trout skin, tastiest potatoes and delicious dessert. And the service was exceptional- efficient, very friendly- just lovely! Thanks so much!
Sarah M . 2022-09-29
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2nd time we have done a big family celebration lunch. Absolutely bang on!! Both time we had booked the private room upstairs which is ideal as we have several small grandchildren. It means we can contain them, no disruption to other diners and we can...
M80KMB . 2022-09-11
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We had a very enjoyable post-racing dinner with friends at The Pheasant. Nice surroundings, good food and friendly service. We are big fans of this pub / restaurant.
X884GGrogerw . 2022-09-02
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I brought a friend for a special birthday lunch as its one of her favourite places to eat. I asked for a table in the bar and it was a lunchtime. Service was incredibly slow and the food even slower. I ordered the steak sandwich....
helensZ200CJ . 2022-08-31
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The staff work very hard, we use it regularly. You must watch out for the varying length of stay around. We tend to park in the larger car park because we are often there over two hours.
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Not a fan of big mainstream coffee shops really. However I've scored this based on convenience, friendly customer service and a pretty decent coffee.
676 Opinions
Appalling customer service. No staff interaction, lukewarm drinks spilled on tray, no sugar or spoons . Requested sugar and spoons only to be grunted at and plonked on tray. The only saving grace is the atmosphere in this coffee shop which was nice. Staff need to be trained on customer interaction and customer service.
898 Opinions
Excellent service, lady at the pay desk pointed out that I had £30 to spend from my loyalty card so my purchase was only £4.99, (result 😀) Staff are always friendly, courteous and helpful. Thank you Camp Hopson staff and merry Christmas 🎅