The Park Kitchen & Deli in Charnwood

Kacey was very helpful and welcoming when trying to get our pushchair in and out. More spacious than other coffee shops nearby. Nice massive baguettes. I had sausage and plum tomatoes (tomatoes additional 75p) on mine.

My son was visiting us from Luxembourg and wanted to take us out to tea. We booked a week in advance, although it was difficult getting a time to suit us (3pm) as the girl who took the booking didn't want us to book later than 2.30pm as she told us that they closed at 4pm. So we didn't feel they were over enthusiastic about the booking. However, when we got there the staff were friendly and attentive. I was surprised that the afternoon tea had already been prepared as I expected to be asked what type of sandwiches we wanted as other places we have been to previously have always done this. The tea arrived on 2 trays which would not fit on the small table we were given so the cake tray had to be put on a table near by. The bread on the sandwiches was dry and the fillings of poor quality - they had obviously been prepared well in advance and had not been covered or chilled. Neither was there a lot of them - in fact very few between 4 of us! But the cakes were also extremely disappointing - not at all like the photographs on the website - also not many of them - and the scones were small, were already filled with a scrap of jam and a smidgin of cream - very poor! So absolutely not what I expected from the previous reviews. So I'm not sure what to think. I would normally address these issues straight away - but you just can't when your son is treating you and he's just over for the weekend. So we all made light of the disappointing food by ordering a bottle of Prosecco and just being happy being together! However, I couldn't recommend this place for afternoon tea. So if you are celebrating by booking afternoon tea somewhere I would urge you to think twice about the Park Kitchen and Deli. Sorry but I just had to give some feedback!

Really friendly welcome as soon as we walked in , lovely food all freshly cooked and served really quickly . Will definitely be going back there again. .

Very rude lady who works in there. Not surprised they find it difficult to get staff and then keep them . Will never return and neither will my friends who are regulars at the weekends.

Good food, but they lost our food order. We waited 30mins before asking where it was as we didn't realise it wasn't coming. The only compensation we got was a free round of drinks and a cake. I would've rather have had a discount on the food but that wasn't possible. Given, it was busy and there seemed to be an issue with the iPad ordering system. But no one came over to check on us after a while as one usually does in customer service. We got a sincere heartfelt apology from the waitress who took our order, but received a frosty reception from the manager. Overall it wasn't the most pleasant experience, but given it was a busy day, it's easy to understand that things do go wrong and tensions are high.

I've just been for lunch with my Mum, we tried the Christmas menu. It was truly AMAZING, I don't think I have ever had better. We both opted for the Woodland Mushroom Chestnut and Brie Pie, it was delicious to say the least. The Mushrooms where so fresh and tasty, complimented by the Brie and vegetables in the pie. Each food standing it's own but adding to and complimenting each other. It came with roasted and fish vegetables and roast potatoes. Everything was great quality fresh food and exceptionally enjoyable. We had the Creme Brulee with Stollen & fudge for desert. Another mouth watering dish, again each part was individually so good and complimented each other very nicely. We still can't stop exclaiming how amazing it all was.

Advertised as Dog friendly. Managed to park in the carpark and unload the dog and grandson. Walked through to the front door only to be greeted by a member of staff telling us dogs are only allowed out side. There were recent reviews saying dogs were welcome which is confusing Thank goodness for nectdoor

8 of us had a great experience at The Park. All of us had a great meal. Thoroughly recommend the beef on the roast dinner. Melts in the mouth. Great value for money and the coffee is also first class.

Pop in for breakfast from time to time after a walk in the park. Food is always OK, not the highest quality, but not hugely expensive either; quite acceptable. What is increasingly getting my goat is that every time l order tea with my breakfast l end up with half of it over the table. This is because the metal teapots provided are so badly designed and/or the spout solder is shot that the tea has a number of exit points to choose from before it reaches the end of the spout. I mentioned this to the waitress on my last visit, when requesting extra napkins to clear up the nice pool of tea on my table. She brought the napkins but wasn't really interested otherwise. Maybe time to invest in some new teapots, or reduce price based on the actual amount of tea the customer gets to drink?

Won’t be returning always given the seat near the door . Asked about other tables not reserved and given another table that was used to put cutlery on near the other door. Asked about another table and was told that was reserved but had no sign on? Why do you not value your solo dinners? So I won’t be returning with the family or friends.

We enjoyed a range of foods from the breakfast menu. Everything was nicely presented and tasted fine. However, we discovered that a slice of black pudding added to one breakfast cost us an additional £1.95 (as would any additional egg/sausage/hash brown etc). At a starting price of £10.95 that bumped the breakfast up to a whopping £12.80 (drinks not included). One of our group later ordered a slice of frangipan which cost us over £3 and was minuscule. We asked about this and was told the portions were presliced which surprised us a only two weeks previously we had seen slices served twice the size. A disappointing and rather extortionate breakfast costing £33 for two people.

Very friendly and accommodating as there was 8 of us, superb menu, great choice of food and drinks, staff were super friendly and service always swift and efficient, and the food was delicious, will most certainly be visiting again soon

I had avocado, eggs and smoked salmon. My wife had the English breakfast. Both were excellent and we were served very quickly. The tea was very nice too. The staff were all vey good and the dark curly haired waitress who served us was very pleasant and welcoming. We'll definitely visit again.

Really lovely place. Our waitress (tall, lovely curly dark hair) was lovely and accommodating. The new york deli sandwich was lovely although it could have done with some emmental cheese to really set it off as is traditional. The coleslaw was a little watery. Apart from that I was really happy. Some of the staff are a little young and maybe inexperienced but they really try their best! The takeaway quiche was to die for. Overall a great experience.

We called in this morning for breakfast. The deli breakfast was lovely. A good selection of fresh tasty produce, nicely cooked and well presented. The waffles were impressive and even the heartiest of teenage eaters was struggling to finish them! This was one of the nicest breakfasts we have had in a while. Cafe was clean and tidy and friendly staff too. We were pleasantly surprised how quickly the breakfasts arrived.

We have visited this place on a number of occasions. The staff are always very helpful, the service is quick and the food is of a great quality.

Visited here with a colleague for the first time today, 4 October. Absolutely brilliant! The staff were efficient, smiley and spot on. I read a couple of previous reviews and now think ‘What planet were they on: are they sure they had the right place?’ The Stag Breakfast was awesome (not eaten anything else since!) and the cappuccinos frothy man. Well recommended!

The title says it all... Return visit. Great service, friendly staff, lovely menu for food and drinks. First visit included a surprise, a sign at table, which was a lovely touch. Will return again and again...

Been here a few times now and couldn’t ask for a better experience every time , the food is amazing and beautifully presented , the staff are so welcoming and lovely they couldn’t do enough for you perfect place for family meals , to meet...

We visited the Park Deli on Sunday as we do many times each month. As always food and service were excellent and good value. I just had to write this review as we felt that the poor afternoon tea review immediately below was totally unfair....

Short wait for our pre-booked table. Asked if we wanted tea or coffee. Asked for weak black decaf coffee.Young girl eventually delivered it with a jug of milk and bottle of water. When my wife politely stated we had asked for black so didnt want...

Every time I visit with my work colleagues I have the same thing, The Vegan Warrior Burger. It’s to die for. Everyone else’s meals look absolutely wonderful but I’m never swayed to try something different! The flavours combined with the sweet chilli sauce are just...

Upon entering, it was very unclear where and how to order. We were directed to a table (rather sticky) and I had to ask for menus. After 10 minutes I got up to take our order but was told it was table service. Someone eventually...

We were a party of 7 including 3 hungry teenagers. The menu was extensive and the staff were friendly and efficient. All the food was of good quality with decent sized portions. We have driven past this place for years but will certainly return regularly...

Hosted a Saturday afternoon baby shower for my daughter We had 14 guests. We had a table away from other customers which was nice. The food and drinks were really lovely - lots of positive compliments from our guests. Our vegetarian guests were very well...

I hosted my best friends baby shower here and it was absolutely fantastic. I had originally booked a different venue and when that fell through, I was super stressed out. The staff at The Park Kitchen & Deli quickly assisted in booking us in, fairly...

we visited today after being recommended quite a few times and the breakfast is definitely the best around. would 100% recommend. very family friendly menu and staff were very accommodating. we have tried all the cafes in the village now as we visit bradgate often...

Went for 1st time for breakfast which was very nice. Asked for bill, when it came we asked if we were to pay at counter(as this was our 1st visit). We were told no it's not nessasary, she asked if we were paying by card...

The team at The Park Kitchen & Deli are amazing! After another venue cancelled last minute for a Baby Shower, The Park team stepped up and were able to fit us in. The food was delicious, the service was wonderful and the venue itself is...

We decided to visit here with family visiting from Spain. Living next to Bradgate park we don’t normally visit the local tea rooms. Upon walking in, the woman asked if we needed a table in a rather rude tone. We immediately decided no, but ordered...

Nice surroundings and pleasant staff. Chose Welsh Rarebit. However, although nicely presented, £6 for one piece of toast I felt was overpriced. Would not return again.

Amazing breakfast this morning - I had the pancakes which were beautiful but the menu is great. There is lots of choice and staff are really friendly and happy to help.

I visited this morning to support at 9.20am (opening times on Google & your website stated 9am) on the website so I gave polite feedback on Instagram that it’d be useful to know this as we are in a national lockdown so my pick up...

The vegan sausage rolls are hearty and perfectly spiced. Make sure to visit and take out with a hot drink.

I have visited a few times since lockdown 2 has been put in place and i have been so so impressed everytime !!! the service from the staff is absolutely brilliant, they are so polite and are always so happy despite everything that’s going on...

Unfortunately not a good lunch time visit . I ordered a fruit scone with butter and jam , a plain scone arrived with just the butter , eventually got my little pot of jam . Our server seemed quite rushed and not very approachable ....

We have visited here two times since new ownership a while back......the first not good whatsoever but as we were in the area thought we should give them a second go as we loved it so much before. We booked ahead and arrived. Sanitiser on...

Lovely Lunch and Great Staff!! Visited here on our way to football and we were not disappointed! Huge portions and helpful stuff happy to help! Shame we don’t live closer as it would be a regular visit

We both had a lovely lunch here to fuel us up for a walk around the park, served by Lauren and Evie, who were both absolutely lovely and made sure that we were well looked after. The halloumi burger was incredible! Staff were wearing visors,...

I was actually present at the time of one of the previous reviewers exits and I must point out that the girls made every effort to clean each table and chair after every customer departure. They are very Covid safe, there was a full hand...

We had a really enjoyable lunch today, a large, spacious area and relaxed atmosphere. Nice menu selection. The food was delicious and piping hot. The staff were so helpful and friendly. I would definitely recommend.

Visited 1st Sept for breakfast. Surprisingly the hand sanitiser dispense at the entrance was broken/empty. When sat at our table it wasn’t clean and the picture I have shown is of the filthy chair which clearly hasn’t seen a cleaning cloth in a long time....

I’ll be generous and say that maybe the staff were so rude due to the pressure of limited tables and having to wear visors!

swung by for lunch, hand sanitiser on the way in and on the tables, the halloumi burger was incredible. best brownies & biscoff cheesecake in the world great food, great service, 10/10

Visited for breakfast as a belated treat for our Grandaughter. Slightly apprehensive during the current climate but we neednt have worried. The service was swift and efficient. The staff were warm and friendly putting us at ease the whole time. Well done guys!!!!

Picked up an afternoon tea today from Park Kitchen & Deli, absolutely delicious! Loved the selection of cakes and sandwiches. We ordered for 3 people and we had lot’s left at the end (stored away for a snack later!!!). Only thing that has stopped me...

I am a regular customer to the park kitchen and deli and after reading an awful review from earlier this week I felt I needed to come and state my opinion on this amazing place. The park kitchen and deli is not only in a...

Had the most amazing takeaway Sunday lunch today with Eton Mess to finish off. The staff here go above and beyond and have provided an excellent service during these difficult times. All of the staff are lovely, polite and friendly. I shall be back at...

Always my go to, I have been going to the park kitchen and deli for years now. I have never experienced anything but amazing service here and I couldn’t recommend it enough. All staff are amazing, food is fabulous every time! I have read some...

Pre-ordered the Father's Day platter, parked in the deli car park and walked over the road with the family for a picnic in Bradgate. Very tasty, and I thought decent value given what you got in it. Friendly staff, and I think they've coped well...

I feel I need to write this and be honest after reading the most awful review reg the deli from some silly person further down the page!!! First of all I think the food, staff, especially the two blondes as you so called them are...

I used to come to The Grey Lady Deli but stopped visiting as overhead some vulgar talk from the manageress and really put me off. Tried again today after over a year and found staff really friendly and super helpful. I was concerned as there...

We used to visit the deli previously when known as the Grey Lady Deli, and have continued to do so under new ownership as The Park. After visiting today for a takeaway lunch I will never return - rude blonde server and even ruder blonde...

Popped in for sandwiches after visiting the park and the bill for what we received was very high, the food on the other hand was shocking considering the price ham salad sand which, which consisted off barely any ham and just leaves. Definitely wasn’t salad...

Great little cafe , Homemade cakes are to die for , food is delicious too , if you just want a hot or cold drink it's good too.

Went for the Friday night Fish and Fizz and the whole place lacked any atmosphere. Service was good and the food was average but there was hardly anybody there. Not as good as it was a few years ago!

My husband and I came here on a Thursday afternoon for some lunch, I had the homemade quiche and my husband had the schnitzel. The food itself was delicious and the portions were large. The decor itself was lovely and the drinks tasty. The only...

First time I've been and will definitely be back. My lovely friend treated me to breakfast. Beautifully presented. Friendly staff. Spotlessly clean. Well impressed. Got an other friend coming from Cheltenham in couple of weeks, I will definitely be taking her for lunch. Thankyou once...

My Mum and I went to the Deli for lunch as we had the afternoon free. We hadn't booked, but were able to get a table quickly. We were taken to our table by the friendly waitress who left us with menu's for food and...

Really disappointed with the service here today. We called a couple of days ago and booked a specific table, as my wife has chronic migraine, and really struggles with certain lighting. We were assured that the correct table was booked and then when we arrived...

Visited The park deli with a friend for breakfast. AMAZING! We both had waffles 🧇 they were sooooo good. We were seated quickly, staff were polite and friendly. My friend has a lot of food allergies and she was treated so well and there were...

Popped in today for a coffee, hubby had a slice of cake which was lovely, lemon, ginger and white chocolate, coffee was very nice, very nice interior, clean and bright, we shall go again

Really nice cafe at park entrance with light airy seating and chilled vibe. Good coffee and delicious food hence being very popular.

Loved The Park before but the revamp has opened up the seating areas near the windows to make it even better!! Great food, Great Coffee & very friendly helpful staff is the reason why I tell all my friends & contacts to visit this little...

We’ve visited this place before when it was Grey Lady owned and it was always of high quality. Glad to say that the Park has carried on this great reputation and made it it’s own. Food was amazing, good sized portions and great value. Service...

Lovely atmosphere and friendly staff. Food delicious, fresh and homemade and there is plenty of choice. Highly recommend pear and goats cheese salad. Cant wait to go again

Love this place to bits, great atmosphere and fantastic food it's a must whenever you go walking in Bradgate Park.

We visited here for a private function on Friday evening to celebrate my dads 70th Birthday and it was wonderful! The food was delicious, the venue was beautiful and the staff were amazing. A brilliant night was had by everyone!