Based on 14 opinions finded in 1 websites
Opinions
Food was brilliant, young waiter with a ponytail particularly impressed my husband. It was lovely and cosy inside with a nice atmosphere, will definitely be back. Sorry didn’t get a photo with all the veg on the side
Stacey . 2024-10-13
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We’ve been planning on going for a while now after watching the reviews, The place is lovely along with the staff who were all really pleasant. The menu is really nice and although not over priced is above the ordinary in quality and choice. Portions are generous too.I would have given five stars, but as is the same for many establishments I needed to ask for more drinks rather than being asked despite our glasses being empty. In an above average establishment I would expect it, and this is definitely above average.
Downtrodden_dad . 2024-09-08
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Amazing staff amazing food amazing accommodation could not fault it one bit and best of all very well priced for such a high class feeling stay would definitely stay hear again. Dan & kel
Daily urbex d . 2024-09-01
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Our first visit but will not be the last. Great service backed up by exceptional food. We highly recommend visiting for a meal.
Kevin M . 2024-04-20
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Stayed 2 nights to celebrate anniversary. Hotel lovely, food very good and staff friendly and attentive. Had a fantastic weekend and would recommend to others. Definitely return if in the area again.
Donna B . 2024-03-16
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My husband and I stayed overnight at this absolutely beautiful Inn, room 4. We had dinner and cocktails on the evening of our stay and breakfast the next morning. Our room was stunning, extremely clean and decorated to a very high standard. The whole place was spotless. I can't rave enough about our evening meal, it was honestly amazing. Staff were very welcoming and friendly. The French martinis were the best I've ever had. Can't wait to go back. Thanks for having us!! Layla & Dylan Clarke
layla c . 2024-03-10
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We loved everything about The Old Mill Inn! The bedrooms were so clean, spacious, cosy, and modern. The beds were so unbelievably comfortable! The staff were so welcoming, and couldn't do enough to make you comfortable. The food was exceptional! Would highly recommend to anyone, we'll definitely be going back!
Victoria . 2024-02-18
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We have stayed twice at the old Mill. The first time in September 23 and recently in January 24. We returned with friends having had such a fantastic time the first time round. This is a gem of a place. Only 25 minutes drive from Keswick. The bar area is cosy and welcoming with a lovely log fire. The staff are warm and engaging and the rooms beautifully appointed and exceptionally clean. Huge comfortable beds with high-quality duvets, pillows and bedding. The food and wine in the restaurant was exceptional. Overall outstanding value for money. we have recommended this place to family and friends and will definitely be back.
Caroline C . 2024-01-31
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Service and food brilliant - we stayed at the hotel so had breakfast and dined one evening. The service was exceptional - all staff friendly and very welcoming. The quality of the food is fantastic and great value for money. My partner is gluten intolerant and had most of the menu to choose from. Three courses each and high quality wine! Thank you so much to the restaurant staff for making our stay so great - we would highly recommend to friends and others!
359gabriellah . 2023-10-29
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The meal was small for the price there was 5 adults four had steak pie which came with a piece of pie the size of a mobile phone a small portion of mashed potato and some undercooked broccoli and cabbage my pie had a lump of fat which filled half of my pie,when l pointed this out l was told the chef would be informed,the fifth member had macaroni cheese with garlic bread dry and unappetising, we all had sweets overpriced at nearly £8 each l was unlucky l had sticky toffee pudding which had a large stone from a date in it, nearly broke my tooth, my wife asked me not to complain and Frankly after the response about my pie it really wasn't worth it, the bill with two lime and sodas and a coke and two pints £115.poor value for money.
Happiness388272 . 2023-09-30
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Fantastic food and service when we visited for Sunday lunch. One little improvement I would implement if I could…..mains were brought out and there was a little wait until veggies were brought out by same server…..my son started tucking into his lamb before the veggies came out - didn’t want his food to go cold. Perhaps two servers could come out simultaneously or consider use of trays so everything comes out together? This is certainly not a complaint as we all thoroughly enjoyed our food - it was delicious….and all the staff were lovely. We’ll be back for a bar meal soon - the bar & restaurant have been fully refurbished & the staff were immaculately turned out in their uniforms.
wazzler75 . 2023-09-18
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Do NOT pay attention to any reviews older than 2023. The Old Mill Inn has been completely renovated and is under new ownership and management, only opening in summer 2023. The restaurant team are young, exciting and fresh with a real passion that translates to delicious dishes. Beautiful food and imaginative menus. Wine pairings are superb and the ambience is relaxed, cheerful and smart-casual. The front of house staff are, without exception, absolutely charming. I have dined in Michelin starred restaurants and the best gastro pubs inns all over Cumbria and this is THE one to watch. It knocks the spots off all other local Inns and produces the best food in the area. Book before there's a three month waiting list when the best kept secret in western Cumbria gets out.
NessKeswick . 2023-07-26
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Don’t take any notice of pre 2023 reviews. The entire property has been re-imagined recently. Lovely evening meal and breakfast, and the staff couldn’t do any more to help. The only negative was that I only booked a one night stay …
Discover09667671069 . 2023-06-18
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Stayed as part of a Buy a Gift deal. So at least we did not pay for it. Very basic, dinner and drink o'k, lady serving was good. Room very basic, shower rubbish, followed instructions from staff but nothing happened. When to look for staff ( 8.30 ish ) no one!!!! shower started on it's own, red hot !! Breakfast in cupboard with blackboard above to tell you whats where!! A none starter and up for sale. I will say no more
Julian S . 2019-05-27
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On arrival, the pub looks amazing as it still looks like a beautiful village pub. The bar area was small but gave a warm homely feeling. The rooms was clean, bright and much larger than expected. Staff were kind and friendly. Good food. Only problem was the noise of people until late at night.
Joshwindows . 2019-04-15
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Any appreciation must surely take into account the tariff. At £30 a night I can only say that the lack of cask ale and single malt whiskeys is the only shortcoming. The rooms are immaculate, the shower was powerful. There is a large car park.
IanJones71 . 2018-09-30
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I stayed overnight and had a really good night. The owner greets you and is a very pleasant person.Nice restaurant with good food.This has a locals pub below and I found everyone to be very friendly and willing to chat away to perfect strangers !Room was fine, no problems, I was surprised to find a 4 poster bed which was very comfortable.All in all a little gem for those who like to be in a traditional atmosphere rather than a soulless experience.
stuart c . 2018-05-27
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Well you get what you pay for and for £40 on a bank holiday weekend night it’s worth every penny. Room was clean and basic with kettle and coffee, small tv but ok not to keen sharing a bathroom but hay ho... just been down for breakfast not a sole around other people must have been because tables have not been cleaned. Took a while to work out the procedure but found everything I need in cupboards end of the room where there was a water heater for tea and coffee. There is one niggle for me very noisy with front door banging every 5 mins people going outside for a smoke, bang bang bang. I must have been above the bar! All the noise just hummed through the floor. After a 4 hr drive all I wanted was a hr kip!!! No chance. However I can’t complain for £40?
Mrwstowe . 2018-05-06
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Myself, my partner and our 7 month old have just got back from a weekend stay here. It was awful, there was zero hospitality- no welcome what so ever, no information about our stay. The ' contintenial self serve breakfast ' was absolutely disgraceful! There was a bowl of cling film wrapped brioche ( the type I buy my kids for packed lunch) and cling film wrapped croissants and they were both as solid as rocks. A few oranges, no boiling water available for hot drinks oh and 2x packs of single weetabix. That was it, and to top it off - not a person in sight to ask for things. Appalling!Our room upon first look was Ok, nice big bed, with a further 2 single beds. That's the only good thing I can say. There was a bedside lamp with no bulb?! A random shelf hidden under the bed. And a very loose shelf that is about to fall off the wall at the other side of the bed. The shower was horrific, you either have it boiling hot or freezing cold. The shower screen was glue to the bath which was covered in mould and The bathroom window sill was also covered in mould. The only people we saw was the barman who was serving when we arrived and then a bar lady serving when we went out on the second night. That was it. No hello's, no 'is everything ok' no 'Thank you and goodbye' It was as if we had just been given a key to a room and that was it. This place needs yo seriously consider how it treats they're guests, What they offer they're guests, and how comfortable they're guests feel staying at they're so called b&b.
vickywheatley88 . 2018-04-01
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I made a reservation online to the Old Mill several months ago. I quickly realized I had made it for the wrong date and needed to change it to the following day. All three of my emails were ignored, and they never answered the phone the numerous times I tried to call them. As far as I can tell they don't even exist. Absolute worst customer service ever. I prefer to lose the money I spent on the reservation than continue to attempt reaching them. Save your money and book someplace else.
AnnaRoseCampbell . 2018-01-16
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Una reserva a corto plazo en una concurrida región lakeland, nos alojamos una noche y que era bastante adecuada. La cama era cómoda y las toallas limpias y frescas. Todas las habitaciones son perros, bueno para nuestra estancia, pero esperaría un mayor nivel de limpieza. Nos alojamos en una habitación familiar con una cama con dosel, una pena que tenía polvo en la parte superior de los armarios y en el cabecero de la cama. Atención a los pequeños detalles realmente hacer una diferencia en la clasificación. Lugar para colgar las toallas húmedas/abrigos, un baño que sólo pueden ser ocupadas por la alcachofa de la ducha, defectuoso, una bombilla de la lámpara de la mesilla no funcionaba en el baño, trivial de las cosas, pero realmente debería ser clasificados antes de dejarnos la habitación. Sólo un miembro del personal presente, que dirigía el bar/restaurante.El personal del bar agradable y la comida mejor de lo esperado con mi dudas antes con la habitación. No tonel servido por el bar, contrariamente a lo que se anuncian en línea. Un generoso Desayuno se sirve pero se notan falta de presencia personal en la mañana y en la salida.Relación calidad-precio, ideal para un solo visita de una noche.
Lee L . 2017-05-24
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Meals were a little pricey but at the end of the day, you get what you pay for. Fresh, good portions. Would have liked more fish dishes to choose from. Breakfast, plenty to choose from, full english to continental, which was more than adequate.
ANDREA784278 . 2017-05-16
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Creo que obtienes lo que pagas, pero no en el caso del antiguo molino. No esperes mucho de mi dinero, pero no esperes conseguir lo anunciado. Las instalaciones del sitio web mostró té para hacer tentador con galletas y agua embotellada! Ciertamente no en la mía. De hecho, no había ni un hervidor de agua. Pedí dos veces y al final conseguí uno, - que no funcionaba! También anuncian eran artículos en cada habitación. De nuevo, ciertamente no en la mía. (mi viaje implicaba un vuelo, así que no podía traer mi propio showergell). Éramos sólo desemboca en el baño compartido. En la tercera noche, algunos parecían en el baño y yo decidimos tomar un baño, pero media hora más tarde tenían todas desaparecieron y el baño estaba cubierto con una capa de pelos cortos negros como si alguien tenía virutas de sus piernas muy espeluznante en el baño. El inodoro estaba sucia, la puerta de la ducha era su moto y los tapones todos tenían cadenas rotas o faltaban. Mi reserva original era para individuales y su propio lavabo, pero este se materializó en una cama doble. No había lugar para secar una toalla mojada en el dormitorio por lo que por mi cuarto día, tuve una toalla húmeda pasada, ya que nunca fue cambiado.En mi primera mañana, bajé las escaleras en busca de desayuno. Era oscuro y silencioso con ninguna señal de personal. Al final encontré otro huésped y me mostró la barra de desayuno, que ofrece un buen desayuno continental con fruta, yogur, cereales, bollos, etc. . La web decía que era posible pedir un desayuno cocinado, pero en mi tercera mañana, los clientes pidieron un miembro del personal y nos dijeron que 'no hay nada caliente en la cocina", por lo que quedaron sin nada.Mi habitación estaba limpia, pero fría. De nuevo, la página web 'calefacción', pero mi radiador frío, sin embargo, ajustados alojado.La función redentora del antiguo molino fue el personal (cuando visto! ). Eran todos muy agradable, educado y amable. Obviamente, no es su culpa si sus clientes tienen hábitos sucios, pero podría no controles regulares de los baños compartidos, y proporcionar las instalaciones anuncian!
Refinoj . 2017-04-22
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Comencé un trabajo a corto plazo y reservamos una habitación limpia y ordenada aquí en un buen precio bastante tarde. Tuve un par de comidas muy agradable que satisfecho mi dieta vegetal, incluyendo un menú especial sobre quiche. Zona tranquila buena para correr si cuidado de tráfico en carreteras sin asfaltar.
warrenpark . 2017-04-08
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La comida era bastante decente, aunque cómo cualquiera puede llamar a un montón de guisantes blandos" verduras", me supera. La habitación era cómoda, aunque el suelo del baño estaba helada!
62PaulW62 . 2016-12-07
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Nos alojamos por dos noches. . No puedo creer que el anterior. reseña no podía ser el mismo lugar. Las habitaciones estaban impecables, las camas cómodas. El personal increíble. Ambiente encantador y amable creado por Tom y por Clare que nos preparó un desayuno muy bueno. No muchos establecimientos tienen cosas gratis en el bar en estos días (bollos y quebradiza). Muy refrescante. Ambiente familiar. Me encantó. Es un poco fuera del camino, pero a una corta distancia en coche de Cockermouth y nos cuidó de Johnathan desde taxis michaels que nos llegan de ida y vuelta.
sam457 . 2016-11-13
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I would just like to say that the old mill as the name says old and it was!!!!! Very dated and not very clean, there where dead flies in the light fitting. The room was very cold, the double bed was so uncomfortable and the room was very basic. The bathroom had a blue dated bath which had lines on it from where they had poured bleach some time ago. It was dirty and very disappointing. We should have stayed two nights but couldn't stand the thought of another night there. The evening meal was nice and hot though the steak pie had been microwaved and the pasty was hard. This was supposed to be a relaxing trip but it certainly wasn't. The whole place needs modernising.
linsar18 . 2016-10-09
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Mantener bien clara de aquí. La habitación en la que nos alojamos estaba húmeda. Cuando cambiaron las camas individuales juntas había una mancha de humedad en la pared donde las camas había sido tirar en contra. Cuando pedí otra habitación, me dijeron que estaban completos y no tener uno. La vajilla del desayuno estaban sucias. Ya que no podíamos reservar hasta después de las 5 de la tarde, por lo tanto, era demasiado tarde para ir a ningún otro sitio, reservamos dos noches, pero nos fuimos a primera hora de la mañana siguiente. personal no me importó cuando me quejé.
Catladyx3 . 2016-09-18
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Ambiente agradable, personal muy amable, la comida es de buena calidad servida rápidamente y con una sonrisa. Buena relación calidad-precio. Sin duda volveré.
Maurice T . 2016-08-25
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small menue but excellent and also a children menue or a vegetarian menue can be ordered. Cosy atmosphere!
MoanaDortmund . 2016-08-21
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Food was delicious,very tasty and well presented. Would definitely go there for their meals. Lovely hosts
Faith A . 2016-05-13
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We had a great stay here for a family get together. Poor Tom was on his own most of the weekend as other staff didnt want to work. However, you would not have known it. The breakfast was hot and tasty and fresh and the bar service was great. Nice clean rooms and comfy beds.well done Tom. a one man army.
Grizzly704 . 2015-12-31
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Lovely food reasonably priced staff will go out of their way to make sure you have the best experience.
J0an68 . 2015-11-13
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Very friendly staff who provide a first class service. The room is cleaned every day with fresh towels too. The location is great with a friendly and beautiful peacock in the grounds. The food is good and very reasonably priced. I would highly recommend this Family run business.Robert
Robert A . 2015-07-11
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My husband and I have just returned home after spending 4 nights at The Old Mill. This was our second visit and there will most definitely be a third. On our first visit admittedly we found our room and ensuite very small but because the beds were clean and the food good we decided to give it another go - this time we asked for a bigger room - we were given a family room with bathroom. The room was clean, bedlinen spotless and the food was second to none - the breakfast was cooked fresh to order and there was a good choice ; We had two evening meals during our stay when friends joined us and again the food was excellent and freshly cooked. Tom, the Manager appears quite shy but he is doing a great job in difficult times and both he and his staff are very welcoming and will always find time for a chat but were never intrusive. This is an OLD INN - don't expect the Ritz, its not what you booked.
maggie l . 2014-10-28
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The room I stayed in was appalling! Had asked for a double and got a twin bedded room.There was a dreadful smell emanating from the ensuite which nobody except Maria took seriously. The smell, a drain smell, was absolutely nauseating and made the whole room smell. Neither Tom nor Andrea said they could smell anything, but when I went out they went into the room and put bloo loo in the toilet and replaced an air freshener in the room itself!! Every time you run a tap or flush the loo there is a loud grinding noise, which is some sort of pump. The room was small and because of the low ceiling very oppressive, not something they could improve on admittedly. There were cobwebs hanging from the beams.The radiator in the room was on full blast and couldn't be turned off. Result staying in a sauna that brought on an asthma attack and my support dog couldn't stop panting heavily. In the end they had to turn off the heating in the entire place, I am sure other guests in other parts of the building must have been cold, I felt sorry for other guests.The place was also very dingy in general and looked as though a good clean, a lick of paint and some brighter lighting wouldn't have gone amiss! I had a dreadful night, the bedding smelt and at 04.00 the smells from the bathroom became overpowering! The all invading smell is still on my clothes 2 days later!Breakfast was appalling requested bacon and scrambled egg which was served in a small cereal bowl! The eggs were overlooked , full of black pepper and there was nearly an inch of brown water in the bottom of the bowl! Disgusting! I told Tom it was inedible and he took it away, I thought he would remake it but nothing appeared. So no breakfast and no apology!Service recovery does not feature high on the list and you feel they do not take anything you say seriously. Maria who is a staff member was the only one who did. I should have stayed 2 nights but checked out after 1, even though I had nowhere else to go other than 3 hour journey home after a funeral!If they want to stay in business and do well then Tom needs to buck his ideas up!
Carolyn G . 2014-08-24
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Stayed here with a work colleague, whilst working in Cumbria. only stayed for 1 night, but was made to feel so welcome by the staff. Marie was an absolute delight and couldnt do enough for you. Tom, the owner was so welcoming. the evening meal was so reasonable in price and plenty of choice!!!! and the breakfast was one of the best i have tasted!!!!!!!rooms were immaculate and ours was extremely roomy ( 1 four poster )the cost of staying here is very reasonable and well worth the money and is situated in a beautiful location. the locals made us feel very welcome too, big high 5 to Lesley, what a good night we had.we hope to see you all soon xx Julie Davies and Jeanee Patterson
juliedaviddavies . 2014-08-08
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My wife and I decided to stay at The Old Mill for a couple of nights. We found the staff to be very friendly and the english breakfast was excellent. Also had an evening meal and it was lovely. Just one word of warning - don't buy the salad unless you're hungry. I had the 3 meat salad and it was huge! My wife also thoroughly enjoyed the caramel apple betty for dessert.Have read some of the other reviews and all I can say is that some people will never be satisfied. We would have absolutely no qualms in returning.
ZebedeeYork . 2014-04-20
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Overall experience okay, rooms clean enough but could do with lick off paint. Dinner was okay bar staff friendly. Asked if breakfast would be okay for 8am the next morning was told yes as my husband was running the race the next day, well that was an experience went down and no one there chief never turned up for work it was only till the cleaning lady came in she had to go and look and wake up the manager to tell him what had happened. Hubby had to go to local shop to get milk so we could at least have some breakfast as it was pushing on for time for him to eat as there was also another runner in hotel.
Kerry-Liam . 2014-02-24
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The staff were very welcoming, the bar was clean and the rooms were tidy and dust-free. Overall, staying at The Old Mill was a pleasant experience. I also received a postcard from them when I arrived home, which was a nice gesture.
Daniel P . 2013-08-21
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All in all our experience was disappointing. Although my partner specifically asked if the steak and ale pie was actually home-made and receiving an affirmative answer, what they didn't tell her was that it was microwaved when ordered. (You can tell) It was tray baked and cut into portions, hers was dry round the edges and the pastry was crumbly. My cumberland sausage was an insipid colour and the peas were not tasty at all.I asked them why they keep the red wine on top of the coffee machine as mine was like luke-warm tea when served. Apparently it is to make sure it's at room temperature!!! I said to my partner during the meal that they must be very confident in the food or they didn't care if it was acceptable or not as nobody enquired if we were happy. We will not go there again.
GEOFFREY B . 2013-06-28
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Rather disappointing as we asked if the food was cooked fresh and not bought in and thus assured made our choices. My partners Cumberland Sausage was ok and cooked to order but my albeit large square serving of steak pie was a disappointment. When it came out it appeared to be freshly oven cooked but as it cooled on the plate it developed the tell tale hard inedible edges of an over microwaved item. Initally this was hidden in a slathering of packet gravy. The carrots went from looking freshly boiled to having the shrunked shrivelled pitmarks indicative of over reheating in a microwave.Did I say anything to them? No, we had driven with a caravan hitched on for nearly 7 hours and I just could not be bothered. This pub is one of many that let down their profession.
ginadigger . 2013-06-28
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Stayed in the old mill for 3 nights the inn was v/clean the service was good and they did the best to try to help in any way that they could the staff were very friendly and helpful plus a good English breakfast what more could you ask for
sthelensener . 2013-06-07
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we had our wedding Reception at this "Great Hotel"we only had a small amout of guests so this venue was just the right size.Tom and his staff did us proud the food was excellantroom laid out lovely disco great, we used our own songs and dj let us run the show residents bar at end of night great aswellour guests stayed over at the hotel, some for the whole weekend.the staff were great , rooms lovely, breakfast excellent the next morning would highly recommend this venue to anyone.
Sharron R . 2012-09-07
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We booked a room and stayed here for one night, the room was very clean as was the whole place, as my wife is a housekeeper for a museum she knowns where to look and The old mill was spotless.We had a meal and this was very well cooked. We would go back anytime for a meal and stay again.A pack-up lunch was made for us when we left having ask where to buy lunch. So nothing was too much trouble for them.
Philip G . 2012-08-19
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If you are looking for a fine dining experience I would not advise you to go to the Old Mill Inn at Dearham in Cumbria. In early August 2012 my wife and I, on a visit to Maryport, decided to go there for dinner as, over the years on several previous occasions, we had had delicious meals. This was especially important as we have found it difficult to find restaurants or pubs serving good food in Cumbria in the past. The evening we were there was a ‘steak night’, so I opted for a steak. My wife liked the sound of the ‘chargrilled chicken salad’ described on the menu as:“Chargrilled Chicken Salad - Made only using the finest local chicken, lightly seasoned with a range of different spices and chargrilled, finally tossed through fresh crisp salad.”She was served a dry slab of fried chicken alongside a salad composed of lettuce, tomato, onion, a pile of grated cheese, hard boiled egg and coleslaw, all occupying their own bit of plate. The chicken was difficult to cut with the knife provided. She was hungry so managed to eat some of it by tearing bits off the main piece. There was no evidence of the ‘range of different spices’, or any tossing through a ‘fresh crisp salad’ as the entire meal was tasteless. When asked by the waiter, she explained that she hadn’t enjoyed the meal and gave him the reason. He shrugged, albeit in an apologetic way, but didn’t offer to pass the comments on to the owner, chef, or anyone else. He did say that the hotel had been taken over a few months ago by new owners, although the chef remained the same. As it was steak night, I ordered the steak. Described as, “8oz of the finest Steak, cooked to your preference, accompanied with freshly cooked Tomatoes, Mushrooms, homemade beer battered Onion Rings and a choice of potatoes. Can also be served as ‘Surf & Turf’ or with one of our delicious homemade sauces for £1.00 extra, choose from: Peppercorn, Diane or Creamy Garlic”.I was unable, as in so many other places, to order an alcohol free lager. Water it was. The medium steak was chewy and only had a smear of the promised Diane sauce. Three absurdly well-cooked onions rings were complemented by a lonely mushroom and a monstrous pile of insipid chips. I was not actually given a choice of potatoes. If that was the ‘finest steak’ I would hesitate to eat the lesser quality variety. The use of superlatives describing items on the menu does not make up for the reality of the culinary experience. Although we commented at the time about the quality of the meal, no-one in authority either apologised or even commented. The man behind the bar, who I presumed to be the manager, took payment without comment, although he did appear to have difficulty in meeting my eye. I rather got the impression they were glad to be shot of us, but not half as glad as we were to leave. I was very disappointed and we will not be visiting (or recommending) the Old Mill again. I think the new owners need to improve the quality of the food significantly. The next night rather than risk a meal out we bought sandwiches from the garage in Maryport – very good they were too.
Desperandum . 2012-08-17
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Although the pub was very quite on our visit the staff made us welcome. Clearly, a lot of cash has been spent of refurbishing and it is looking good. A little out of the way in the village of Dearham but worth searching out.Standard English pub menu with a smattering of exotic sounding dishes. The quality was good and price reasonable. Overall, well worth the search.
DarthBoarder . 2012-07-27
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Having booked into the Old mill when visiting Friends in Cumbria for a two night stay, the room was excellent and the food very good, James and Alsion were friendly and accomodating.We would have stayed for the cavery on sunday but had to return home. We will return next time we are in the area.
jo_han_2003_14 . 2010-07-05
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Lovely afternoon tea, highly recommended. Atmosphere was so friendly too. Well worth a visit for one of their cups of tea, a secret blend that is delicious.
1247 Opinions
Thought we would give this place a try as we saw it when coming back from Lodore Falls a few weeks ago and thought location was good. Booked Sunday lunch for 2 adults and 2 teenagers as a pre-Christmas family lunch out. On arrival no one greeted us and we waited in line at the bar to be told, not shown to, which one our table was and to come back to the bar to order. This is fine but at hotel restaurant I would expect staff to come and take our order - main course Sunday lunch £24.95, burgers the kids had £21.95 so not cheap. Inn on the Lake Glenridding for example is less expensive and far superior in location, class, service and food quality. I ordered roast beef and when it arrived I actually got lamb - no problem mistakes happen - but it did mean i had to wait for it to be replaced whilst the rest of my family ate their meals. When beef arrived it was dried out, as if heated under a grill. No one checked on us during the meal but asked if everything was ok when they came to clear. I told them my beef wasn't great - half of it uneaten - and they said i should have told them and they would have replaced. Fine, but bearing in mind i had already waited for it to be replaced once and eaten after others had finished i didn't really want to go for round 3. My meal was removed from the bill but the experience for a family lunch out was spoilt. We were in the restaurant area that doesn't allow dogs but close to the open doors to the dog friendly area - I love dogs but the smell coming through wasn't pleasant from time to time, especially when eating. Generally i think it is expensive and disappointing for what it is, pub type service and food at restaurant prices. £9.50 for puddings for example is excessive for the environment. A shame as location is great to stop for lunch if walking around Derwentwater but I wouldn't recommend based on pour experience today. As a final comment the staff did seem genuinely apologetic.
647 Opinions
I visited Oilys with family and just after the meals were served my brother had taken ill. One member of staff in particular was so helpful and attentive. Part way through the meal we had to leave to take my brother home and the same lady offered to box up all our meals for us as we had only started. Excellent service. The meals were delicious and it is just a shame we had to leave early. Luckily my brother is okay and we will have to go back sometime for a better experience.