The Old Mill in Ashford

Dreadful Sunday roast What a rotten meal Meat tasteless, gravy completely tasteless veg hard Yorkshire pudding dreadful How can you serve such an appalling meal?? Do the owners actually taste the food ? I strongly suggest you do ! Who wants boiled un roasted parsnips This place has gone right downhill it used to have a good reputation We were all hungry and looking forward to roast beef and roast turkey Shame on you Old mill for serving such appalling food You need to employ a better chef and actually sample the food before selling it Disgusting

Lovely pub. Excellent food and service, as usual. Plenty of options on the menu. Have visited several times and have always had a great experience. Back soon.

The Food was amazing as well as a lovely atmosphere and the most friendly staff. Kids loved it and so did we. Defo would go again

When here on Sunday with my family for my son's 18th birthday, 7 of us including the grand parents . Probably the worst roast dinner I have ever had. Food food was not edible and sent back and not eaten on the return of the second attempt at cooking the meal. Waited 90 minutes for our mains. I complained and they gave us three of the mains for free although they were not eaten and 25% off the other mains. I came here after reading the reviews and was recommended this place a while ago by a friend. It was such a shame for my son as it was for his 18th birthday. I was not worried about the money off they gave us I just wanted it to be an enjoyable experience for my son and the rest of my family. Unfortunately being his birthday we can't go back with this again. We will always have the memory of a really bad experience. Just wish I'd spoke to my friend again who recommended this place as they said it's really gone down hill and would never go there again.

A welcoming warm and cosy setting. Excellent service and lovely food - we had the linguini - very tasty. My only grumble was the desert we had the gypsy tart that was on the specials board - it wasn't anything special, and unfortunately, it didn't live up to my expectations. Will be back as there were other options on the menu we wanted to try!

Warm atmosphere, great service and friendly staff We had nachos and chorizo bites, then pie and ribs for mains. Food was lovely and a reasonable price :) Family friendly and dog friendly in the bar!🐾

Tasteless badly cooked Sunday lunch. Supposed to be a treat for the family but the food was absolutely horrible. Gravy yuk, beef tough. Potato rock hard and tasteless. Complete waste of money this place has gone downhill

Great local pub, very friendly atmosphere. We had the burger wich was nice.

Enough parking space. Good food but expensive.

Really noisy inside. Everyone dining was crammed into a small place. We went outside in the peace and quiet. Food was decent. Price competitive with other pubs. £18 main course £27 10 ounce steak. £6.80 glass white pino grigio. Food service despite being busy was quick. It's a good pub with decent fayre at reasonable prices and pleasant staff. What more can you ask for.

Really did enjoy the old mill, good food, friendly, helpful staff

All in all, it was a pleasant experience. Food was nicer than expected and reasonably priced. Service was on point, although it was fairly quiet when we went.

Fantastic food served by pleasant and helpful staff. Even better following the refurbishment.

Very nice location and atmosphere and great service from the friendly staff. I first tried the Old Mill when i moved in the area around 2017. The steak back then was brilliant comparing to now, sad.

We were a group of 9. Service was very good and the staff were helpful and friendly. The food was a good standard and the place had a lovely atmosphere. Highly recommend

Came here last Sunday with family 2 x roast dinners 2 x fish and chips food was very nice a bit to much for my mum but they did foil up her left overs so we could take them home . Lovely fish and chips although the chips are actually fries which I am not a fan of unless I'm having a burger . We were charged for a lemonade that we didn't recieve but this was rectified with an apology and promptly. Will definitely return

Great service really took care of us and our dog!

Fantastic experience… staff were very friendly & welcoming.. The food was outstanding. Would highly recommend fish & chips! Great portion! Thank you! Had a great evening.

Great food, great service, great atmosphere!

3 adults and 1 dog came in on a Tuesday evening. The staff were lovely and very attentive. The food was excellent and good sized portions. Excellent value for money.

3 adults and 1 dog came here on a Tuesday evening. The staff were lovely and the right level of attentiveness. We were given a bowl of water for the dog on arrival. The food was excellent and good sized portions. Excellent value for money.

The food was very tasty and plentiful. We had the spare ribs. The service staff were very attentive and friendly. Upon request, we were allowed to stay overnight with our camper. So we could enjoy drinking another glass. I highly recommend overall

Lovely place and fabulous staff. Shame it’s not a bit closer to Coventry, otherwise we would visit regularly. Highly recommended!

This is our “Go To” place for good food. The food and service never disappoint. They are even pet friendly 😁

Great food, went with set menu reasonably priced and the chicken very tasty. Fast and efficient service by Charlotte Will be back

What happened.... The old menu was tired and unchanged for years, but quite good, now well it certainly is not the best in our opinion, so much so I chose a sandwich off the lunch menu for an evening main course that to be quite frank had very little in it two or three tiny bits of chicken and the same tiny bits of bacon. We haven't been for a while and it seems most of the staff have changed and nothing personal against them but there was an air of nobody actually wanting to be there, again not an issue with the old ones , they were generally happy , friendly and always talkative. I've ref many of the other reviews on here and either I'm really fussy , or we just caught a bad night, because nothing here is 5 star anymore, my review a few years back was. The venue as always is very nice. Won't be rushing back.

Lovely lunch drinks friendly staff

Our group tonight consisted of 8 of us on a school reunion. We hadn’t met up in a while. When you are in a group it’s very rare that you would criticise your meal in front of the rest of your group. You wouldn’t want embarrass anybody. 3 of use had Caesar Salad and what a disappointment it was. I will describe what my meal comprised off. Little gem lettuce leaves (approx 10) 1 anchovies 1 portion of chicken breast (approximately one third of a chicken breast 3 croutons Caesar dressing- had to ask for more as it was dry. Value for money it certainly was not

I am writing to express my positive customer experience with The OLD Mill Kent As an international Google reviewer, I travel the world to document my experiences at various establishments I want to share my humble opinion about the excellent service provided by Glenn Wilders, GM, and Jordan Upon seeing the beautiful building along the roadside, I, a first-time visitor from Malaysia, stopped by with my daughter for some food and drinks. The garden was clean and well-maintained, and we were warmly greeted by Glenn & Jordan. The drinks were tasty, and the chairs were comfortable, which was important for me due to my back issues. The atmosphere and decor exuded a sense of community spirit, making us want to stay longer. The bar was clean, and the toilets were smelling fresh. As a reviewer, it's easy to write negative comments when things go wrong, so it gives me great pleasure to say that this wasn't the case. The staff should be strongly praised and rewarded, as they are naturally happy and authentic individuals. Hats off from, Natasha x x

Disappointing. The service was poor and very slow even though there was less than a handful of people and service hadn’t long begun. The food was mediocre, average quality and extremely overpriced. Will not be going there again.

Lovely little place, fish fingers sandwich!! Who would have thought a childhood favourite could be reinvented into something so delicious. Staff were attentive and friendly, couldn't really ask for more.

Nice location, food and little expensive for what it is, but would go back.

A small restaurant which very quickly filled up. Staff were okay, got confused with drinks orders; maybe write them down? Took a little while to get food ordered. Food was good, reasonably priced. Would visit again if in the area

A great place, relaxed and welcoming with really nice food.

Overall a very nice restaurant, I hate to say it but I feel since being taken over it's not quite as good as it used to be, the place & the staff are just as good as they has ever been but the revised menu has less on it & the food quality sometimes is just not quite as good as it used to be, we had years & years of faultless service & meals where as our most recent visits have left us a little less satisfied as we used to be, especially when you factor in the increased prices, I hate to sound like I'm moaning, I would still recommend the restaurant it is still one of the best restaurants in the area

Really lovely pub here, service is great, friendly staff, you standard pub grub kind of place. Has WiFi so really good for me to go along to and work.

Lovely food, good choice and fabulous portions. Friendly service and a regular foodie for us. Outside area is well maintained and nice when the sun's out. Book before you go online is easy and quick!

Decent pub, but food was distinctly average. Service decent.

Lovely pub but the atmosphere is quiet and only gets busy once love music is played.

Delicious food in a very nice atmosphere Very friendly service

What a fantastic pub and restaurant the Old Mill is! The staff are so friendly and we loved the pub/restaurant style. As for the food it exceeded our expectations. We had the beef and ale pie which was amazing. The sides were just as tasty - mash, red cabbage, gravy, chips and cauliflower. The puddings were also just as tasty! We will definitely be back!

First time I have visited this pub, from the outside it doesn't look anything special (not tatty). The pub inside is very nice, the food is very nice, staff nice and friendly.

Very good food and all the service personnel were warm charming and very helpful. Eating outside on a beautiful evening was lovely,

The first time I've been here in a few years ,it was ok. The food was abit pricey and I wasn't a fan of the chips because they seem like they were cooked in a fryer? (tasted fatty) but were ok . Unfortunately the 2 puddings I wanted to try (my 1st and 2nd choice, not 2 puddings at once) they were out of ,and I'm not a fan of nuts , so I missed out on the brownie . But my friends had it and it looked lovely (if you like nuts), the tart ta tan also looked lovely but I had eaten too much to fit that in by that point. What I didn't realise was the nachos (specials menu) was a sharer ....but me being me , I ate it all to myself . The cocktails looked good too 👌 Plenty of parking, nice outside area and toilets were clean and nice

Lovely restaurant and good food

It's one of our favourite eateries just on the outskirts of Ashford. The food is excellent and the staff are helpful and friendly. There is ample fee parking on site. You would ideally need to book early especially on special occasions. The food is cooked fresh to serve so be prepared to maybe wait a little longer than usual during a busy service but I assure you it will be worth the wait.

We came for dinner Saturday night and as usual it didn't disappoint great food which was lovely and hot great service and really nice atmosphere. The best chips in Ashford much better than Stubbs!!!!

Stopped off on our way home from Canterbury, food was absolutely delicious as was the service, really lovely cosy pub. Would recommend

We stopped for a Sunday night meal after disembarking from the ferry at Dover. The location is less than 10 minutes out of Ashford, so not much of a diversion before the long journey home. Our group of 8 had a range of vegetarian and meat dishes, and all were excellent. The food was served promptly despite the large size of the group. The staff were extremely friendly and helpful, and the general ambience was excellent. We would definitely stop here again.

Had a large booking for a surprise birthday FOH staff very friendly and efficient couldn't ask for more Food was very good piping hot and very decent portions and very quick despite being a large party will definitely be returning

Lovely place for a meal with the parents. The mother in law has mobility issues and the place was easily accessible for her. Staff were lovely and friendly and the food was gorgeous.

Stopped in recently for a midweek meal with my partner and dog. Very friendly team who even fussed Tia (the dog) and brought her a bowl of fresh water. She loves them! The food was fantastic!!! Atmosphere was wonderful and I left with a big smile on my face and a very full tummy. Thank you all so much for a lovely midweek date night. Can't wait to do it again!

Booked table for Easter Monday. Table ready on arrival. They didn’t mind that my husband wanted a drink at the bar before being seated. 2 menus to choose from with lovely choices on both. We both chose the goats cheese soufflé to start. Highly recommend this was delicious. Main meals were burger and pork. I had the pork which was cooked to perfection. Hubby had the burger which he thoroughly enjoyed too chips also were really tasty with no greasiness. We also had dessert and both chose the churros. I highly recommend you try these (I should have ordered extra ice cream this was lovely). Really nice meals and lovely staff. Thank you for a lovely time.

Live music tonight, not sure if it was the first but should not be the last!!! Really good singer and acoustic guitar! Would definitely want so see him again.

|Delicious, well presented food served by friendly, helpful staff (my wife is Gluten Free and our serve checked with the chefs to make sure that her diet was not compromised). The portion sizes were more than ample and excellent value for money. Would certainly recommend.

We have just moved to Wye Ashford we booked a table thinking we would have Sunday Dinner The waitress took our drinks order which took ages to come we ordered 3 roast dinners and a meat pie we waited over an hour asking several times when our meals would arrive each time assured next in line when it finally arrived the potatoes were all burnt as was the Yorkshire Pudding the vegetables looked like they had been scraped from another plate ,we left without eating anything

The food was excellent and the service was great . A good evening was had by all.

Lovely place prior to the takeover, has improve since takeover slightly but not to the degree it was prior sadly. I think if you had not visited it prior then you might be less judgemental. A number of years since this last visit in 2024 since a refresh there has been significant improvement in food quality and service.

Food and service were very good. Good selection on the menu.

Once again a very good lunch and once again we could not resist the deserts! For the first time, at this location, I enjoyed a very generous and well prepared Sunday roast. The beef was tender and very tasty, personally I like mine a little pink in the middle but the portions was generous. Great selection of vegetables and roast potatoes crisp on the outside and lovely and soft inside. My partner enjoyed the calves liver which was thinly carved and perfectly cooked and presented. The children enjoyed their fish and chips followed by a selection of ice creams. My waffle with ice cream and banana.

Food was better than service we was a little late we did ring to apologise we'd be 10mins later which was fine was seated quickly ordered drinks straight away then took ages for our food order. A couple got there order taken that came in after us go to order food before we did. We had to ask if we could order, we ordered but just felt like waitress lacked interest wasn't very polite didn't make us feel comfortable to order another drink and didn't bother with pudding as just felt uncomfortable food was ok just wanted to get out quickly won't be hurrying back anytime soon.

absolutely lovey pub ! , All the staff was very lovey amd friendly . Great atmosphere .

Brilliant service and great food. After a poor experience in another restaurant recently this restored our faith in eating out. We both had fish - I went for the seabass which was just amazing. The staff were friendly and really worked hard to check everyone had what they needed. We will definitely be back

Disappointing food and service.

Oh my goodness what an amazing spot. Every time I go I am welcomed as if I was home. Whether I come with my other half or as a whole gathering nothing is a problem. I came and had the roast chicken in a gorgeous mushroom sauce and my children who can be picky finished every mouthful of their very well sized meals. Not only was the food fantastic but every member of staff I came across had a smile and nothing was too much. The staff were efficient and polite with our drinks being topped up at any time. Thank you so much Old Mill team will be back very soon

Really nice food staff were great although they were under staffed today which meant things were a little slow but once it arrived it was excellent would certainly recommend a visit.

More a question of why we decided not to dine here. Just up the road is Stubbs. similar in price but with the addition of a set lunch menu which does help with affordability. The Old Mill doesn't seem to offer this, hence, we didn't book. Are they missing out? Well I guess that's for them to decide but in times of stretched finances for many, I would have thought so. We've decided to book at Stubbs.

Lovely fillet steak on each occasion

Great food. The portion was enough, we liked it. The staff were friendly.

Had a lovely chicken roast plenty of everything, and friendly staff. All together a very pleasant time.

Food was not too bad however the service was pretty poor tbh. The place lacks good management skills to get more organisation with regards to service and food orders.

I came for Christmas Day lunch with friends. The occasion was very enjoyable with great waitresses. I had the traditional Christmas dish - all was cooked well as were the starters and dessert. All in all very good and hope to return sometime.

Superb meal. Good "specials" selection, but went for a rib-eye, and couldn't fault it. Pleasant surroundings, and 1st class service

Great birthday meal with family well done thanks

We had an excellent family meal at the Old Mill. Very friendly service, good atmosphere and top class food - one of their Chef's named Baz was particularly friendly and went out of his way to cater for my daughter who is gluten and diary free. We all had an excellent time and I highly recommend the pub (and their Chef Baz!).

Another amazing experience here, the food and drinks were delicious and the staff were so lovely!

Before the menu changed the Smokehouse burger was the best burger!

We had an amazing birthday meal here. Excellent food, good service and a great atmosphere to celebrate in.

Lovely staff, quick service, great atmosphere, well prepared food .

Pick up only,so can't really comment

Came here with a female friend at lunchtime. My friend had sausage and mash which would not have been a big enough portion for a man but she said it was very good. I had the steak and ale pie which was very disappointing. I expected a homemade style one but it was just like a Pukka pie off the supermarket shelf. Small amount of steak and no taste of ale. The chips were delicious. Very crisp and not greasy. Veg was wet and limp sadly. I expected better from a restaurant like that.

Car park a mess, gravel slurry everywhere. Menu restrictive but food was good but smallish portions for price. Table service very good. Overall a very relaxing venue.

Amazing, excelent waffles desert, lovely selection of mains

Haven't been to this pub for many years and it has really upped its game. Excellent food, beautifully presented and arrived quickly. Will definitely be returning!

From entering to leaving it was all excellent. Fantastic waitresses (x3) all friendly and helpful. Lovely menu choices and our starters and mains were very delicious. Great service during meal with drinks and asking if all ok. Highly recommend.

Very good experience. However, a little overpriced and less on the menu since they did the refurbishment.

Wasn't bad. Not overly excited on my visit

Once again another lovely evening at the old mill! I can not stress enough how lonely this restaurant is! Love the new menu choices and the decor! The waitress’s are always welcoming, very friendly and they always have a smile on their faces! The food is delicious and never have to wait long for it! Thank you again old mill and I will be back!

First time trying the old mill. Had a lovely evening celebrating my anniversary with my partner! We had the nachos to share As a starter, when I say it was big enough to have as a main is an understatement! They were delicious! Then we have the pork belly and the duck on the specials, both were delicious! The staff were very friendly and nothing was a problem! When we arrived the women who grated us was very friendly. The waitresses customer service could not fault! I would highly recommend the old mill to all my friends and family! We will be back!

Had a great evening meal here on Monday. They were great with the kids and loved the burger! My wife enjoyed her pie also. Was our first visit but won’t be our last.

Really slow service, had to ask for drinks all the time. Although waitresses were friendly. Food took an hour to come. Apparently they burnt the kids pizza. Which was coming with out starters. We said we wanted our food literally 5 mins after our starter we shared. But around 45 mins later. So 1hr 45 to get our mains. The children’s fruit salad the banana slices were black!! Overall experience were hungry sad children and hungry parents! Not really what you want for a family meal out.

The Old Mill is a lovely example of a local Gastropub. We've been here many times for a special occasions, birthdays and anniversaries. The food is delicious and it has great atmosphere.

Employee who appeared to be the general manager was very good, unfortunately that’s where it ended. Rude waitress who then lied. At payment not only did she hinder the viewing of how much she input into the machine but then I attempted to pay on Revolut (which informs you if there’s an error your side with payment) having tapped it multiple times her machine came up with card reader error - she rolled her eyes and said are you sure it said that, considering how long it was on display she clearly wasn’t paying attention, after debating that and being accused it was my fault she begrudgingly went back to the till (I suggested she got another card machine), she returned and it worked instantly, upon asking her if it was a different machine she said no, what she failed to notice was the company have homemade serial numbers on the card machine which are easily readable and they weren’t the same. Food less than average - potato’s aren't great, ‘seasonal veg’ is at a minimum considering £20 meal. Most definitely don’t order the Camembert, you will be disappointed. Personally we won’t be returning and I suggest said waitress should attempt to find an industry that doesn’t involve contact with members of the public.

Beef was tough as old boots. Meals slow coming out. Veg 10 mins later. They really don’t know how to accommodate a large party ( about 14)

Great food, decor and service. The food was just a bit slow to come, but overall I really recommend this traditional english pub.

A group of ladies from my home country got together at the Old Mill. Quick service, good food (some options were not available that evening, which was a bit sad) and plenty of parking! All round, a thumbs up!

Stop off lunch here. Always drive past every week so thought to give it a try. Not bad at all. Staff were friendly and welcoming. Good selection of drinks, nice menu. Fish and chips was nice (big piece of fish), and steak and onion pie was brought in but not bad, fresh vegetables as well. Worth going back to. 👍

Friendly, helpful staff, a good choice on the menu, well presented and delicious food (I had the belly pork followed by sticky toffee pudding), good portion sizes and good value for money. What more could you want? I would certainly recommend and also that you book in advance (there were two parties being catered for the night we were there).

We like this place, but first time back with new menu, scotch egg came out undercooked and was told it was the bacon but it was cold so that did not wash. The rest of the adult food was superb, the kids menu and quality left a lot to be desired, No starters and the pizza clearly cheap grade super thick crust with extra cheese thrown on! The fruit salad was bland and was not fresh and the creamy like substance on the top was disgusting, will go back to make sure this was a one off, but don’t think the kids menu will be entertained by our 9 yo

Went for dinner with my wife and two other couples. We all really enjoyed our food, and spent about 3 hours there. Friendly staff, reasonable prices: definitely worth a visit.