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4.2

Based on 2.015 opinions finded in 2 websites

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Nº 545 in 1383 in Leicester

Nº 40 of 76 British in Leicester

CUSTOMERS TALK ABOUT DISHES WITH..oldpuddingfishbeautifulsteakssteakladycheesemustroastmeatsaladpotatoescookedporkbaguettechickenlambbroccoli

comment_iconOpinions

So sad to go today. The lovely rotisserie is replaced with a few sandwiches and all the guest ales are now ciders - no independent ales just the Everards ones - it was completely empty and will stay that way if this is what we are to expect . Bar staff said it has changed hands and the kitchen is being refurbished - I sincerely hope they don’t go all trendy - bring back the rotisserie please!

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David Ridge . 2024-12-03

MORE AT Google

Seem like this place more clean, neat, and tidy. More comfortable for couples to sit and talk. Reasonable price as well

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Thảo Bạch . 2024-12-01

MORE AT Google

lovelly pub, nice beers and inbuilt rugby club... nice lads

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spacebadger99 . 2024-11-22

MORE AT Google

Very nice lunch in a pleasant atmosphere.

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Michael Phillips . 2024-11-10

MORE AT Google

I'd driven past The Old Horse many times but never been in. On this occasion, we needed to get parked up early for a popular De Montfort Hall concert, so we decided to walk over (5 or 6 mins) for a meal. It's a big pub inside but with a good ambience and a friendly welcome. There's a great range of beers on and CAMRA list them but it was a late night drive back, so I was sticking to no & lo alcohol beers this time for a clear head. There's a varied menu with a good range of straightforward pub grub. Vegetarian options are available. When I ordered at the bar there was little in the way of low alcohol options, disappointingly. Even the young bar staff admitted they should have more. No low alcohol gins at all and no Guinness Zero!!!! I ordered food for the two of us and it came pretty quickly. Service throughout our visit was excellent. The food was OK....my sausage and mash turned out to be in a Yorkshire pudding (my fault in not reading the menu properly) That was fine & tasty but I found it too much heavy food, so just ate the sausages & about half the mash. I needed a bucket of gravy, not a small jug!!!! 😆 Still, my wife enjoyed her broccoli bake & we drank up & headed over Vicky Park to the De Mont. I'd definitely come again, but choose my food order more carefully. If I could persuade someone else to drive, I'd enjoy a couple of pints too!!! Remember the drivers, guys, please!!! Thanks to the staff at The Old Horse. Nice pub. A good 4-stars of a visit on a Tuesday night.

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Simon Carter . 2024-11-07

MORE AT Google

Visited this summer and, while the pub itself is nice, my experience with the owner was disappointing. I raised a small complaint about the food, but he responded with a rude, dismissive attitude and spoke to me as if I was beneath him. It’s a shame the atmosphere is ruined by such disrespectful behavior—I won’t be returning. Ps Big Bad Boss Man Owner: if I’m paying for food and it’s not up to standard, take the feedback professionally instead of reacting like a grumpy old man. You even explain this in your replies to reviews.

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Fish Bowl . 2024-11-04

MORE AT Google

Came here tonight for a 1st date, came for a drink but ended up having a carvery, was nice but could have been hotter, other than that it was nice

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Vicky Burrows . 2024-11-03

MORE AT Google

Food was superb, great place to eat before a trip to demontford hall

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David Jarvis . 2024-10-27

MORE AT Google

Good atmosphere but the seating arrangements feel odd. Typical Wetherspoons pricing but in a nicer building. It's huge.

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Jeremy Griffiths (JoinJeremy) . 2024-10-27

MORE AT Google

Great food, great manager, great atmosphere

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Carly Bennett-Wright . 2024-10-26

MORE AT Google

Visited here yesterday for the first time. The staff were all really lovely and welcoming. It was pleasant, busy but not over crowded. Decor was nice, looked as a pub should look! Only reason I'm knocking it down a star is because we ordered the classic burgers. My first came out still cold in the middle of one of the burgers. This was however, sorted quickly and efficiently, with a brand new plate of food being bought out, piping hit and then also a refund for that burger, without even asking for one. I'd recommend going here. The burgers were huge and presented well, but were frozen and looked like a rustlers burger. It tasted nice, and the bun was nice, chips were perfect, but for the price, I think i will pass on food next time. Drinks were a reasonable price!

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Amy Envis . 2024-10-23

MORE AT Google

Great pub, good selection of ales on, great live music on at weekend

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Mark s . 2024-10-20

MORE AT Google

Good pub, the food is good home cooked carvery style food. Portions are extremely generous. And there's a good selection of beers.

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Phillip Smith . 2024-10-19

MORE AT Google

Good place for pre rugby game. Not to busy but good atmosphere and good food

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Zac Joinson . 2024-10-14

MORE AT Google

Don't know about the food because we weren't able to sit. We tried to book ahead for a party of 6 but were told the don't take bookings and there would be space. Lo and behold we turn up there's no space and some of the tables are reserved! So much for not taking bookings!! Some of our party travelled a fair distance to meet up as well! Appalling customer service. Not happy. Edit: for reference, we did try to resolve without success and then spent 10 minutes in the entry area trying to locate another place last minute. Maybe you could try a ''no show within 10-15 minutes'' policy...at least that provides a reasonable wait time for those who've reserved and those that may wait for a table to free up.

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Lexi Dew . 2024-10-04

MORE AT Google

Very nice Sunday carvery. Lovely carvery today.

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Rita Tyrrell (Reet-petite) . 2024-09-29

MORE AT Google

Draft beers cost around £5/cup, and there are also cocktail options. There are many seating areas, and having open-air outdoor seating is a plus ❤️ The details in the bar are very beautiful. The hanging teapots and old-style wine glasses are very unique. There is also a fox on the ceiling staring at the ducks, which is warm and cute. It's right next to a park, perfect for a drink after a walk.

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小空 . 2024-09-23

MORE AT Google

The best thing about the Old Horse, other than their huge lawned beer garden and play area is their traditional home cooked Sunday lunches. Not only do they have a good selection of meats, potatoes and veg, but they always have some delicious vegetarian options aswell. There is always something to please everyone, even strict dietry requirements! The Old Horse is a great pub for all the family and have a good selection of local beers on tap too.

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Mo Tetlow . 2024-09-21

MORE AT Google

No faults whatsoever. Menu not sampled but staff etc. top draw. 🍻

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Grahame Grice-Lowe . 2024-09-18

MORE AT Google

Still as good as ever best pub in Leicester Great food good staff

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David Brooks . 2024-09-18

MORE AT Google

Never been before, we were going to see a show and popped in for some food. I ordered a hotdog with chillies and sourcream, my partner ordered a fillet of fish. My partners meal was OK but not as described on menu, it wasn't a fillet of fish it was two fish fingers in a bun. My meal arrived with a cold hot dog and chilli, worse than that the bread was stale and disintegrating, my chips were hot but I had to pay extra £2.50 as this meal did not come with chips as standard which is OK, however I got half the amount my partner had with her meal which did come as standard. I did report this to a member of staff and he said he would have a word with the chef.. We were sitting right opposite the kitchen, I saw the member of staff go into kitchen, scrape food in the bin and walk back out so I don't think it was mentioned. Not a great experience for a first visit so I'll give it a miss next time.

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Stephen Walls . 2024-09-13

MORE AT Google

Really good to go somewhere so dog friendly. Good food, good prices, lovely long garden. Despite being some distance away we're sure to return.

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Steve Frazer . 2024-09-11

MORE AT Google

Good service, food, drink and atmosphere. Highly recommended.

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Ian H . 2024-09-09

MORE AT Google

I visited here with a friend for the Thursday evening drinks and food. The drinks on offer is very good here with a wide choice of beer and ciders. All drinks are reasonably priced. The atmosphere and deco is very good with outside seating at the front and beer garden at the back. If you park in the car park then you must not forget to enter your registration at the counter. The food served was not a reasonable standard (for the evening). It was a little disappointing. But we still enjoyed our visit here. And I will always recommend this place.

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Rameshlcfc . 2024-09-09

MORE AT TripAdvisor

Absolutely what a pub should be like in my opinion. Warm, welcoming, full of curiosities and joyful little touches. Moved my eldest daughter to university, and it was a beautiful spot to add to the memories of this weekend! Plus, the jacket spud with chilli and cheese was lovely, which was a nice bonus!

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Eve Mwaura . 2024-09-08

MORE AT Google

Best pub in the world, home of the best rugby team in the world

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Miguel P . 2024-08-29

MORE AT Google

Friendly pub. Good food. Nice garden area and also dog friendly.

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Carl Thompson . 2024-08-29

MORE AT Google

Fantastic pub in a great location. Wonderful array of drinks. Friendly owners and great food. What’s not to love?

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John Booth . 2024-08-27

MORE AT Google

Good food, chill atmosphere. Good place if you want to chat over a nice meal.

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R3tr0 C4t . 2024-08-26

MORE AT Google

I've visited this pub several times over the 20 years that I’ve lived in Leicester (not a regular) and I've never had any issues until yesterday. We ordered two different hot baguettes and cheesy chips. When the food arrived, one of the baguettes had the wrong sauce. Although it was a minor issue, the lady serving us was happy to correct it. We were playing a Monopoly card game and stopped as soon as the food arrived. Unfortunately, my BLT baguette was overcooked and extremely hard—definitely not enjoyable. The pulled pork baguette was cold, even though we tried the food as soon as it was served. WITHIN 5MINS, I approached a staff member to express my concerns, and the young lad was very polite and informed the landlady, who was sitting just behind us outside. When the landlady came over, I explained the issues. She told me that the pulled pork baguette is supposed to be served cold, which I found odd since it was listed on the hot menu. She didn’t seem too pleased with my complaint but took the food back and told me I could get a refund. We weren’t in a rush, as we planned to stay for a few more drinks, but she kindly brought the refund to our table, which I appreciated. We continued playing cards and left the money on the table. Then, a gentleman approached us and asked, "I hope you’re not gambling?" We replied that we were just playing Monopoly, a card game. He then asked, "Why is that money on the table?" I explained that it was the refund for the food. Suddenly, in a raised and aggressive tone, he said, "Yeah, that’s why your food got cold—because you were too busy playing cards." I told him that wasn’t true because we started eating right away. He then said he would check the CCTV. I encouraged him to do so, and he walked off mumbling to himself. I could tell he realized he was going to be wrong. What an absolute idiot. Im guessing he was the owner or manager. To add to this, if the pulled pork is supposed to be served cold, as you claimed,why did you blame us for it going cold? I’d be happy to watch the CCTV with you if you’d like. You literally have a “HOT BAGUETTE” section on your menu as I’ve posted. In your responses to other reviews, you mention that people don't come to you directly to complain about the food. Well, we did, and look how you reacted. Maybe that’s why people don’t approach you—because you become aggressive. You was unprofessional and disrespectful, maybe you was having a bad day. I won’t be returning unless the guy invites me to watch the CCTV so I can watch his face in disappointment because we wasn’t lying.

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R . 2024-08-17

MORE AT Google

I've visited this pub several times over the 20 years that I’ve lived in Leicester (not a regular) and I've never had any issues until yesterday. We ordered two different hot baguettes and cheesy chips. When the food arrived, one of the baguettes had the wrong sauce. Although it was a minor issue, the lady serving us was happy to correct it. We were playing a Monopoly card game and stopped as soon as the food arrived. Unfortunately, my BLT baguette was overcooked and extremely hard—definitely not enjoyable. The pulled pork baguette was cold, even though we tried the food as soon as it was served. WITHIN 5MINS, I approached a staff member to express my concerns, and the young lad was very polite and informed the landlady, who was sitting just behind us outside. When the landlady came over, I explained the issues. She told me that the pulled pork baguette is supposed to be served cold, which I found odd since it was listed on the hot menu. She didn’t seem too pleased with my complaint but took the food back and told me I could get a refund. We weren’t in a rush, as we planned to stay for a few more drinks, but she kindly brought the refund to our table, which I appreciated. We continued playing cards and left the money on the table. Then, a gentleman approached us and asked, "I hope you’re not gambling?" We replied that we were just playing Monopoly, a card game. He then asked, "Why is that money on the table?" I explained that it was the refund for the food. Suddenly, in a raised and aggressive tone, he said, "Yeah, that’s why your food got cold—because you were too busy playing cards." I told him that wasn’t true because we started eating right away. He then said he would check the CCTV. I encouraged him to do so, and he walked off mumbling to himself. I could tell he realized he was going to be wrong. What an absolute idiot. Im guessing he was the owner or manager. To add to this, if the pulled pork is supposed to be served cold, as you claimed,why did you blame us for it going cold? I’d be happy to watch the CCTV with you if you’d like. You literally have a “HOT BAGUETTE” section on your menu as I’ve posted. In your responses to other reviews, you mention that people don't come to you directly to complain about the food. Well, we did, and look how you reacted. Maybe that’s why people don’t approach you—because you become aggressive. You was unprofessional and disrespectful, maybe you was having a bad day. I won’t be returning unless the guy invites me to watch the CCTV so I can watch his face in disappointment because we wasn’t lying.

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Fish B . 2024-08-17

MORE AT TripAdvisor

A generous standard roast in a nice pub soundtracked by the most demented Magaluf brain rotting music you've ever heard.

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Adam Weikert . 2024-08-11

MORE AT Google

Great beer garden and spacious inside. Just wish they had a better beer selection (i.e. any beers that aren't Everard's).

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Olivia Jones . 2024-08-07

MORE AT Google

Great potential, but sadly only Everard's cask ales

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Benjamin Bugeat . 2024-08-07

MORE AT Google

Been coming to this place for years, proper pub! Decent selection of ales, no loud music usually, occasional karaoke. What more do you want?

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Simon . 2024-08-04

MORE AT Google

Great food, great selection of beers, great staff. Had a yorkie wrap and it was fab

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simon hedley . 2024-08-04

MORE AT Google

Steak could be a little better, other than that it is a nice place to go for a chill pint with your mates or alone

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Real StevenJM_2 . 2024-07-25

MORE AT Google

Good pub. Plenty of space at the back if you want some time/space to yourselves. And nice little park for the kids. What spoilt it a bit was the rubbish outside the door to the building. A quick litter pick could have sorted that out. In general a good pub albeit some litter pickin needed..

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Gareth Crew . 2024-07-24

MORE AT Google

My burger is older than the old horse and i pay 30£

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Zhewar Hamza . 2024-07-24

MORE AT Google

Great pub with a huge back garden with play frame for the kids to have some fun.

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Kyle Macken . 2024-07-24

MORE AT Google

The best pub EVER!! Fantastic food, fantastic booze and the staff are FANTASTIC too. Highly recommend, go here...its an absolute GEM! The decor and all the spaces are also pretty epic too! Thank you to Dee, Kev, Lily, Sam and all the staff for making me and all the Kasabian site crew so welcome. Home from home! THANK YOU!

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helsprod . 2024-07-17

MORE AT TripAdvisor

Pre kasabian drinks. Long queues, but we'll organised

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steve hill . 2024-07-16

MORE AT Google

Great venue great food and entertainment 😁

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martyn broughton . 2024-07-16

MORE AT Google

Im a regular, i enjoy the selection of craft ciders and real ales, definitely a place to be when yku need a relaxing moment with your family, with your friends or just alone!

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Gaetano Pellegrino . 2024-07-11

MORE AT Google

Love the decor food great and beer even better

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David Munro . 2024-07-07

MORE AT Google

Great place for pre drinks before a kasabian gig over the road in Victoria Park

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Mark Robinson . 2024-07-07

MORE AT Google

Amazing place! The country pub feel in the middle of the city ! Always a great atmosphere brilliant service wonderful team .

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F Xxxx . 2024-07-05

MORE AT Google

Great atmosphere, staff were friendly. Great place for a catch up and food.

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Georgina Jones . 2024-06-30

MORE AT Google

Lovely evening at The Old Horse (our first visit) . We went to hear their live music entertainment but such a shame they ran out of food as we were looking forward to having a meal so had to do with a bag of crisps. Never mind we still enjoyed it. Staff and atmosphere were excellent .

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Marilyn Barnwell . 2024-06-30

MORE AT Google

Still one of the best pubs in leicester

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Michael Stockton . 2024-06-23

MORE AT Google

Best Sunday lunch I've had in s long time

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mark shepherd . 2024-06-22

MORE AT Google

We've been to the Old Horse on lots of occations over many years and always enjoyed it. We logged the car number plate as requested and enjoyed a nice meal (as we usually have) this time, though, we recived a parking fine a week later of £60 (or £100 if not paid quickly). We appealed with parking comapny as we had logged in and were obviouvly customers . We heard nothing, the appeal disappeared and the only option was to pay. We won't be going back.

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Mark M . 2024-06-10

MORE AT TripAdvisor

It's quirky and fun. They have a great outdoor area. Best in warm weather. A little cramped otherwise Service is perfect for a neighborhood pub.

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Niki Kay . 2024-06-06

MORE AT Google

Friendly welcome from the ladies. Excellent selection of beers, good food portions. What's not to like. 5 mins walk to the Demontfort Hall.

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Michael Herring . 2024-06-06

MORE AT Google

Nice garden. Excellent selection of beers. Good lamb

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Zeljko Cosic . 2024-05-31

MORE AT Google

Perhaps they were having an off day because all the other comments seem good, but the food was genuinely atrocious. The hot dog was barely warm with a mountain of flavourless onions and a wet bun, the garlic bread was a thin shop-bought base with plastic cheese on top and the box of chips was very bland. The staff were very friendly and the atmosphere is nice, but I was extremely disappointed with the food.

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Joe Bryant . 2024-05-25

MORE AT Google

Always start here when we go to the o2 academy, atmosphere great,food served quickly and very tasty. Good start to the evening.

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LEE JOHNSON . 2024-05-22

MORE AT Google

A really nice pub with a great beer garden.

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Lesley Tweddle . 2024-05-22

MORE AT Google

The landlord runs a top-notch pub with a pub menu featuring both English and American classics. The Old Horse is dog friendly. The free house bar has a wide selection of Everards local brews, ales, lagers, and ciders. The service is cheerful and prompt. The Halloween themed decoration is unique but comfortable and welcoming: quiz night Tuesday, steak night, and all the rugby on the big screen. Superb!

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J Burroughs . 2024-05-19

MORE AT Google

Great pub and proper pub food. Cobs, burgers etc. Went in on a Sunday and they had plenty of room for Sunday lunch. Garden is pretty decent, kids can run around and play on the slide. Proper under rated hidden gem.

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Kieran Sangha . 2024-05-15

MORE AT Google

Only had drinks but planning to go back for a meal

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Melvyn Guest . 2024-05-08

MORE AT Google

Great pub, deceptively large. The garden is particularly nice. Food was tasty and fresh, and the staff were very friendly.

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James Wilkinson . 2024-05-06

MORE AT Google

Lovely pub with a big beer garden. The staff is very nice and helpful. I had half a chicken with slaw and chips, very good

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Mathilde . 2024-05-04

MORE AT Google

Chicken wings weren't crispy is the only thing, all the other food lovely. Staff were spot on.

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Dean Price . 2024-04-28

MORE AT Google

£15 for 3 slices of beef, 4 roasted potatoes and 3 tins of peas. No thanks.

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gaby grant . 2024-04-28

MORE AT Google

Been here a few times now, always a lovely atmosphere and when I've food I've always been very impressed. The decor will surprise and delight you!

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Daisy Taylor . 2024-04-14

MORE AT Google

Sunday lunch looked tasty. Beer was very tasty.

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Mark Edwards . 2024-04-08

MORE AT Google

Great place, loved the way its decorated, great atmosphere, pleasant staff, parking space.

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Albina Avizen . 2024-04-08

MORE AT Google

Fun pub, great quiz night on Tuesdays, with fabulous host. Highly recommended.

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Emma Clarke . 2024-04-07

MORE AT Google

Great pub with nice surroundings inside and out to the point you'll forget you're close to the middle of the city. Always friendly staff with good service and large range of drinks. Didn't order food on this occasion but can be a bit hit and miss although reasonably priced.

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Phil Grierson . 2024-03-31

MORE AT Google

I come hear with my family for a meal food allways good good ale on tap out side chairs and tables dog friendly they got a back garden it closed at mo good if you got kids I got 3 they enjo going they have fun give mum a night off if you park they put your reg in so you don't get a ticket enjo

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Ian Graham . 2024-03-28

MORE AT Google

We had really nice time. Service is gud friendly staff. Lovely big portions of food.

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Bimal Bhatti . 2024-03-24

MORE AT Google

Realy nice pub.Lovely beer garden ideal for a summer's day.Didn't eat there food looked good.There's not many places that do a carvary.

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Clive Gist . 2024-03-24

MORE AT Google

If you are in leicester on a Sunday and would like a good traditional lunch, look no further, you can get satisfaction here, good chefs, real ales and a fair price makes the old horse a must....I've been many times and always enjoyed it...I don't mind joining the queue for nice food.

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Timothy Jarrett . 2024-03-12

MORE AT Google

Plenty of seating, no booking required . I went with my 2 yr old son and had a great Time. Staff very friendly and helpful. I shared a sunday roast carvery plate with my son . The meal was enormous and super yummy. This was my 1st time going, but we are returning there very soon

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Karrie Redmile . 2024-03-08

MORE AT Google

Best pub in Leicester, great food and excellent service

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Stephen Wilson . 2024-03-08

MORE AT Google

Food was sorta ok, service was very good and atmosphere was loud, maybe coz of a weekend. Good amount of parking space and dog friendly.

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ISHAN JOSHI (IJ) . 2024-03-04

MORE AT Google

Fantastic Pub ,excellent Beer, food and a living shrine to the Leicestershire Fire and Rescue Service. Thankyou The Old Horse we will return

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David Elliott . 2024-02-29

MORE AT Google

Decent pub, lots of interesting and curious decor! Dog friendly, pub quiz is good fun, nice selection of snacks and lovely big garden with play area

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joodles . 2024-02-29

MORE AT Google

Travelled from Lancashire for a show and stopped at the The old horse. What a wonderful place. The staff were attentive and very polite. A great selective of local ales and well know lagers. The food was perfect, steak spot on and we'll presented as was the gammon. Brilliant pub with an very pleasant atmosphere and a wide eclectic collection of "artifacts" including a coffin. I will definitely be back again.

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James Randolph . 2024-02-21

MORE AT Google

Came in for Sunday roast Regular roast

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Joshua Harper . 2024-02-18

MORE AT Google

We have enjoyed an amazing valentines tapas experience at the old horse. We had a wonderful warm welcome from our host’s, a fabulous guitarist that serenaded us throughout the evening. Who we look forward to seeing again soon The food and wine was excellent complements to the chef thank you, we would definitely recommend. Plus perfect service all timed nicely, Cannot fault the evening. Thank you for a lovely evening 🥂💕 Recommend you book early for Mother’s Day 🥰

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Tracey G . 2024-02-14

MORE AT TripAdvisor

Excellent service, good cuisine, wide selection of drinks.

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Oleg Kondratov . 2024-02-03

MORE AT Google

Didn't have food, but it looks good so might another time. Friendly staff, lovely atmosphere..

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Ang L . 2024-01-27

MORE AT Google

Nice pub which serves food, nice atmosphere lovely range of beers

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Adrian Parkash Suri . 2024-01-12

MORE AT Google

There were a lot of people in when I went, but I think there was an event on. Have been before and the food is good but I had a coffee this time (nice) Bit of a quirky place, but there's no reason to fault it when I've been in the past, so I would pop in again and have lunch with colleagues. Cheap n cheerful.

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Deb . 2024-01-11

MORE AT Google

Just awful! People skills non existent. Food was almost edible. Would not go back. Dreadful experience……..

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Justine W . 2024-01-06

MORE AT TripAdvisor

Has always been a great pub. Since the refurb, I particularly like the section with the firefighters theme. Great amount of choice on tap. Lots of seating. The beer garden is also massive. I can't remember the last time I've been in a toilet that was clean, so kudos there too. Staff are very friendly. For the people moaning about the carpark fine, if you are that unaware of your surroundings, you deserve to be fined

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chiefstain . 2024-01-06

MORE AT Google

I am incredibly sad to be writing this type of review, however it needs to be said. The owners are un inviting, unapproachable and somewhat rude, we had a wake organised at this pub and the level of sympathy towards our family and friends was zero. Some family members where wheelchair users and they where being rushed and ushered out with no compassion. Would not be returning On a positive, the bar staff were amazing. Managers both need to go on a course on how to be fair, compassionate people

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Justine Whitehead . 2024-01-06

MORE AT Google

I never write reviews but I can definitely say that this was mandatory. Awful customer service, awful landlord, awful security. I was at a wake yesterday and was pushed out the way for absolutely no reason by the owner of the pub, I was completely aware of this as I was not drinking. I was shouted at and was told to be out the way. The service towards the elderly people within the pub was treated incredibly disrespectfully. The only thing that is good going for this pub is the park opposite… Wheel chair accessibility: If you are in a wheelchair please do not go to this pub. They do not cater for people who even walk. Customer service: Non existent - if anything, unbelievably disgusting.

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Macy T . 2024-01-06

MORE AT TripAdvisor

I would not usually come online to share my experience unless I really felt it necessary for experience of future visitors. We visited The Old Horse yesterday to celebrate the life of a family member who had been buried earlier in the day. I approached the bar to order a drink for my grandma, she had asked me for half a lager, I don’t drink so I’m not familiar with the fact that different lagers identify themselves with different names. When the landlady who served me asked me which lager I would like, I said I wasn’t sure and quickly turned to ask a family member behind me who responded ‘Carling’ by the time I turned back around to relay this message to the landlady she had already made Peroni. I told her that it needed to be Carling or my grandma wouldn’t drink it, she was very rude and shouted at me whilst huffing and puffing. Later in the day I asked if my phone could be charged behind the bar, I had a charger already so it just needed to be plugged into a socket. The bartenders said they couldn’t charge it behind the bar because they couldn’t take liability if anything was to go wrong, but they responded with a solution that I could charge it elsewhere as there were various sockets situated around the pub. I found a plug near to where my family were sat and left my phone charging. The landlord bought my phone over to the table, slammed it down and said “this is my electric you’re using”. This was done in such a rude manner and made me feel very unwelcome. I’ve visited many bars, pubs and restaurants in my time. I can definitely confirm that I have never experienced such disregard for customers emotions and insensitivity to what was a difficult day for my family. I will never return to this place and I am surprised that there isn’t other reviews similar to this one. Considering the significant amount of sales we bought to this pub yesterday, we was thanked with an unpleasant customer service.

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Camper02388659785 . 2024-01-06

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We had a wonderful team Christmas meal here. Lovely food in a great location, would certainly recommend a visit; in fact several visits. Very friendly and helpful staff who make the entire visit a pleasure.

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K W . 2024-01-04

MORE AT Google

The staff on New Years Eve 2023 were fantastic, great team who worked together and got everyone served quickly but also enjoyed the atmosphere even though they were giving up their NYE to work! Good pints throughout the night too, well done and thank you to all the team!

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Ciara Wynne . 2024-01-01

MORE AT Google

So, I went here for a Christmas work. Was extremely busy to be fair but a lovely atmosphere. Drinks were very nice, maybe a little expensive,😅 but I never go out, so probably the right price. My starters was the peri peri skewer cam either a little salad garnish and some red onion on the side and a small dish of peri peri dip. Was really nice. Initially, I thought the size was too small, which was just right. The main was turkey, roast potatoes, Brussels sprouts, carrots, green beans, new potatoes,stuffing, and due to a dairy allergy , I was given my own jug of gravy - which was delicious. Had cranberry sauce, too. Very nice. For pudding, I had the vegan ice cream in a brandy snap basket topped with slices of fresh strawberry. Lovely

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R M (Robbi) . 2023-12-27

MORE AT Google

Good food and drink. Parking can be tricky

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Andy G . 2023-12-15

MORE AT Google

Stopped in for a drink before going to De Montfort Hall to see a performance. We felt very welcome, a great choice of ales and ciders as well as bar snacks; a lovely atmosphere, friendly members of staff and lovely decorations for Christmas. Their food menu looked good and we plan on eating there next time we're in the area.

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Laura Rudeck . 2023-12-09

MORE AT Google

A very nice meal and good service. Would go again.

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Beverley Hubbard . 2023-12-08

MORE AT Google

Lovely warm, welcoming pub, excellent beer, friendly staff. Decent pint of Everard's Old Original.

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Graham Speechley . 2023-12-03

MORE AT Google

Excellent place to eat and drink thoroughly enjoyed our meal there was fabulous

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Lorna Potter . 2023-12-01

MORE AT Google

Great home made food with beer what else is thier

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Andrew Tetley . 2023-11-27

MORE AT Google

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