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3.0

Based on 56 opinions finded in 1 websites

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Nº 699 in 759 in Isle of Wight

Nº 172 of 176 Other cuisines in Isle of Wight

CUSTOMERS TALK ABOUT DISHES WITH..old
Score
OpinionsNoteTripAdvisor563.0

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Popped in for a mug of tea after a dog walk, had two teas ,well if that’s what you call it. So weak ,didn’t have a tea bag in it.£4 for two mugs of hot coloured water . Chucked mind away . Litter all over the grass ,wasn’t busy .

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carolyn w . 2024-09-16

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Thoroughly enjoyed the (free) outdoor cinema. Only had drinks and snacks from the cafe but what a great idea to bring people in. We’ll look at coming again.

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Rebecca W . 2024-08-17

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Since when is a magnum £3.50!!! Come on that is outrageous. Ice lollies just plain lemonade ones £2.50 each!! Three of four kids and you're broke!

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Stacey B . 2024-07-21

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Yet another wonderful experience at the old barracks. Can't recommend this place highly enough to parents - and anyone who loves delicious fluffy pancakes and well cooked fry ups! Just simple things like the toy cars in the back garden and the trampoline brought so much joy to our little boy. We could've stayed there all day. Wonderful staff, beautiful surroundings, good value - can't ask for anything more. Thanks guys!

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L G . 2024-06-24

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We found this place so friendly and the staff were so efficient, the coffee was lovely and dogs are made to feel welcome will definitely be back soon.

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david h . 2023-10-08

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Fantastic place for breakfasts , the best burgers on the island and pizzas all home made. Wonderfully welcoming and friendly staff. Dog friendly too. Inside or outside dining with toys and a trampoline to keep the children occupied.

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jilly w . 2023-10-08

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Absolutely terrible. Came for a family birthday. Beer was awful. No pint glasses. The two staff spent the whole time moaning about the lack of staff to each other whilst serving. Ran out of toilet roll! Couldn’t order a hot dog as they had no rolls. Embarrassing. Won’t be returning

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DAISY TUCKER . 2023-10-07

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As a local our group visit the cafe a lot due to it being a brilliant location to go with so many kids as their secure garden and toy supply is great. This time round there was a large group of us and the service was just carnage. All staff members seemed to be very young and none could cope with the high pressure of a busy cafe and there was no one to take charge of the situation. I saw someone had returned a cappuccino because there was no coffee in it. I ordered an iced latte, which whilst I was waiting saw the stressed bar staff frantically run around looking for ice which they didn’t end up having so she smashed up what was left in the ice bucket for my drink before calling all ice drinks off. My partner asked for a bottle of water, but as the fridge wasn’t restocked and the ice was off he had to have a warm one. When it came to food, I don’t know what the chef was doing but seemed to just be jumping between checks and sending out what they fancied rather than sticking to one check a time. Totally disjointed when the main food ordered was bacon and/or sausage baps (not complicated). All the simple breakfast food came out to the group scattered over an hour and a half period with orders still coming out wrong and items missing. Plus there was no ketchup. Such a shame because we have always liked the food and location they just need to invest money in some adult staff to take charge and structure and do some ordering as well as structure from the chef in the kitchen.

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Ellie V . 2023-10-02

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Excellent service, nipped in for a crab on chips to take away, delicious and highly recommend.. Thanks for the 1st class service :)

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Daniel M . 2023-08-20

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Really cool would recommend the team work so hard and they work together really well 👍 cool would recommend for people living neat and tourists

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Discover62170378964 . 2023-08-19

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Came here today, what a great day we had played mini gold which was lovely and well kept, followed by a lovely lunch in The Old Barracks in which we had pizzas, crab on chips, lasagne and kids meals which were excellent sizes for the price and delicious. after our lunch the children were playing in the back garden with all of the lovely toys when I got stung by a wasp and without any hesitation a lovely member of staff came out give us some vinegar and to draw the sting out and was very caring and helpful I think her name was Evie. Thank so much Evie.

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tracey r . 2023-08-18

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My family and I came to The Old Barracks today for lunch, we all had such a great time. The staff were great and very efficient. The food was delicious, good value for money and came out faster than most places. We had burgers, pizzas and Mac and cheese all our meals was spot on. They have a lovely safe back garden which has lots of lovely toys for kids to play with and a huge trampoline with the kids had a good hours worth of fun on. Best place we have been to on the island. Thanks so much!

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92ednag . 2023-08-17

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The outdoor area is pretty, and we called for hot drinks at around 4ish, so the place wasn’t very busy. A helpful young member of staff sorted us out with the pitch and putt, and was polite. Unfortunately the service for coffee and tea was awful. The youngster serving the drinks kept people waiting while she was preoccupied with taking details from other teenagers applying for jobs there. I had to ask twice for a jug of milk to go with a cup of tea. (Which was a teabag dumped into a cup of lukewarm water - yuck!) Despite the place being in very nice surroundings, I’d have no wish to visit there again for refreshments.

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Philippa D . 2023-08-15

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This place used to be great when i was a kid unfortunately now it seems to be run by kids and the site itself and what they serve has gone down hill. The front garden's were a thing of beauty now it looks like a creche with unemptied tables and kids toys everywhere along with the thousands of wasps and birds who seem to take great joy in feasting and making a mess of any left overs. We arrived at 1pm and it wasn't busy by any means so ordered our drinks and some sandwiches, the drinks we had straight away but we had to wait 55 minutes for a cheese baguette and a single portion of chips which is just not expectable. What a shame just one to avoid unless you have 2-4 year olds and you want to let them run amok whilst waiting what seemed like forever for the most basic of foods.

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cliffmand . 2023-08-03

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Frequently stop off here for coffees/lunch as a very convenient spot and food reasonable. However, on our recent visit due to the inclement weather we had to sit inside which was no problem except for the behaviour of the dog owners. A dog friendly cafe which is fine but horrified to see the table behind us had a dog actually sitting in the middle of the table, being fed tidbits. The waitresses took no notice of it at all and continued serving around it. On visiting the serving bar, another dog on a long lead was tripping people up and was being fed from the owner's plate. Again nothing done. On the second visit to the serving bar four dogs were having an extremely loud and excited interaction with each other - inside the cafe, scaring some of the children and adults waiting at the bar and also waiting to enter the cafe. I noticed one family decide not to enter. Whilst this is a lovely place to visit, enjoy a coffee or snack, I feel customers should be requested to keep their dogs under proper control and the staff should ensure NO dogs on tables or being fed from tables if only for the sake of hygiene.

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632janeyr . 2023-07-23

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The Old Barracks is one of our go to places when visiting the island. The food is always well priced, with a good selection of pizzas (in this occasion we tried the goats cheese, walnut and honey pizza, which I would fully recommend). The drink selection, although limited is also well priced - with a glass of wine being around the £5 mark at the time of review. Seating is always plentiful, either inside or outside, and our kids appreciate the selection of toys in the garden to entertain themselves. Yes, it can look a little "ropey", but I prefer the term "humble" - and very much appreciate that they are in an early stage of starting and running their business. Well worth a visit for a quick drink or bite with the kids.

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busbyjon . 2023-07-19

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We have been coming here for quite a few years and have always loved it and had good service and never had problems this early in the season. We went 3times while on the island and only managed to eat once ! Both other times we were turned away the first time as they had a big order just before we turned up but when we walked back passed other customers had menus and the other time they said the chef had gone home and they don’t serve food late on a Monday. Very disappointed as this is normally a favourite of ours and we visit a couple of times during our holiday. Such a shame as the pizzas are so nice

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Passenger59847779050 . 2023-07-10

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As a local living near the Old Barracks we supported them all through Covid and had deliveries. Since then have tried to order take aways from them on five occasions and they have never been able to supply us with food. To busy, run out of food etc etc Last week we ordered 7 meals for collection and a short while later they rang back and said they could not provide our order as they have a booked table and would run out of food! Very amateur operation and we have given up and won’t deal with them or recommend them (which we have) again.

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Andy J . 2023-06-05

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Shame as I did really like it here had great burger before went back with my partner to get some lunch I ordered a burger which was average this time round. My partner ordered a burger she was then told they had ran out so she got a hot dog for £6 yes SIX pounds and this is what she got??(see picture) An absolute rip off. My burger also arrived over 5 minutes after my partners hot dog which was cold by the time mine turned up. won’t be going back there and wouldn’t recommend. Try dell cafe instead

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DaveyF17 . 2023-04-03

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I visited here with 2 friends. We called in at 3pm on a Saturday afternoon. I am a coeliac so asked what GF cakes they had. They had none as they said they were sold out. Fair enough as we went quite late. However on...

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Jo C . 2022-11-24

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A regular pit stop when walking the dog along Appley Sands. Young friendly staff, the obviously new girl struggled with taking an order and was generally bewildered but we gotvthere in the end even if we had to explain what a bratwurst is. Only ever...

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stepheno796 . 2022-10-16

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I have used this restaurant several times over the years and enjoyed it so much I have recommended it to others. Today I checked in the morning their time of shutting and was advised it would be earlier than normal but last orders would be...

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AdamJUP . 2022-09-04

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We will always stop here for refreshments if we’re passing, playing in the park or coming off the beach. It’s a safe bet; nice cakes and ice creams and plenty of tables. Burgers are delicious and breakfast is our favourite. Chips are very expensive for...

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JIFE100 . 2022-08-19

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We have been coming here for well over a year now - every now and again for coffees/breakfast/bacon rolls. Every time we come here it is excellent; the food, the staff, the coffee - all top notch. Thank you so much. James & Alice

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Jumpmeslow . 2022-08-05

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I love coming to the old Barracks cafe but on this one occasion I was spoken to very rudely by a member of staff. I asked if we could move some of the toys to the front garden where there was some benches under cover...

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Peach S . 2022-07-12

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Stumbled across The Old Barracks by chance. Not really seen by road. Was pleasantly surprised by the standard of food. Not your ordinary cafe. Serving burgers, pizzas, as well as your usual cafe and tearoom items. The cafè itself is retro modern. Very customer orientated...

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TheUniqueTravellers . 2022-06-28

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Really enjoyed the food and the setting - plenty of outside seating - dog friendly - would definitely recommend.

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573alisonw . 2022-06-12

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Popped into the old barracks whilst walking our dog in puckpool Park. There was only 1 member of front House staff but he was very customer focused, didn't keep anyone waiting, so very pleasant and attentive. I had crab on chips and my husband had...

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603anitab . 2022-05-24

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Very conveniently placed at Puckpool park and near the beach. There is always something going on from junior quad biking for the kids to the annual (brilliant) Park of the Dead halloween event. You can grab a snack, meal or drinks and the are licenced...

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Cameron M . 2022-05-16

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Found it by chance & thought we’d get a quick snack but instead throughly enjoyed an awesome meal - pizzas where great & the kids meal & ice cream was brilliant value & service was very good! highly recommend

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garethpW2168YB . 2022-04-18

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My late husband and I have been visiting Puckpool Park for over 30 years and have always enjoyed eating and drinking there. Many an afternoon we spent eating scones and clotted cream. I now visit with the grand children who always want to go to...

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E9985OCelaineb . 2022-04-01

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What a lovely place, staff were so friendly, helpful and efficient. Food was delicious and good value for money we mainly had pizzas and burgers. The burgers were to die for, best burgers on the Isle of Wight. Kids meals were fab. After our food...

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92ednag . 2022-03-31

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We came here by chance for lunch as our Grandchildren were booked to do a Junior Quad Bike Session within Puckpool Park earlier in the morning. As we entered the Restaurant we were greeted by friendly staff who explained the days Homemade soup and some...

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JetSkiSteve . 2022-03-31

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lots of covers, too few staff, very limited choice, nice building, ideal for pop in for coffee/tea only.

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dlgflyer . 2022-03-20

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Great for breakfast and lunch when out with the dog or friends good value and friendly staff. Good choices

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hamble66 . 2022-01-24

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Really suprised by the previous bad reviews. The staff were really nice, friendly and efficient. We had some of the nicest burgers we'd had in ages. Chips were nice too. I had a blue cheese burger, my husband jas a teriyaki burger. Both really great!...

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IsabelF818 . 2021-10-17

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Absolutely awful food and terrible service from a group of teenagers working in there. Is this even legal ? Will never eat there again and will never recommend

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Mollmolls . 2021-08-29

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Very poor service lots of items were unavailable on menu and very long waiting for food and waiting service seem to not know were the table numbers are think it should be far better for the location and time of year would not be recommending...

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O6744JOwilliamp . 2021-08-25

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Lovely setting and tables well spaced; but .... compliments end there! As I now see others have posted - despite not being busy in late afternoon -service was VERY slow. Some of our order was eventually served, but not one of our 5 had complete...

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Oban27 . 2021-08-22

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Lovely garden setting. Ordered jacket potatoes with various fillings. Tiny potatoes with limited filling and small salad with lots of spare room on the plate. Only ate as we were hungry after the long wait. So disappointed, not good value for money charged.

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malibulover2013 . 2021-07-24

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Team? Get your act together and read the orders carefully, bring food out altogether. Like everyone else, long wait, wrong order, one plate at a time... WE'LL DONE EVIE!! This waitress, was soo apologetic, wen we explain parking running out, No change in the till...

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Wendy G . 2021-07-18

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Used to visit regularly never again Visited with friends tables ordered together hr and half later one tables food comes out that table has finished food by the time my table of food comes out one meal was sent bk Awful service but not surprising...

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martyg723 . 2021-07-11

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Things are difficult with restaurants while there are COVID restrictions We shared a 12 inch pizza and a bowl of chips and 2 coffees We had outside seating. No problems with anything, the pizza was home-made base, lovely toppings and really tasty chips The staff...

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Branko V . 2021-06-11

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Went with a group of friends and kids for lunch while out for a walk. Ordered all our food, young man at the till was very friendly. However it all went down hill after that. Lots of things on the menu not available but the...

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Connector39463775553 . 2021-06-06

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We queued to order and it was very slow as usual. A new lad was learning the ropes and he was very polite and apologetic, the way the other staff treated him was disgusting and I wouldn't be surprised if he didn't return for another...

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cage0r . 2021-06-04

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Nice spot but it ends there Nice spot off the beach with nice garden. There was quite a queue but fair enough sunny bank holiday. After queueing for 15 mins I made it inside. Another 10 mins and I move on. Then I see the...

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roblacosta . 2021-05-31

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Managed to fit us in just at the cut off for breakfast but would have been better to miss it. All bar the eggs we Pre prepared and reheated poorly and beans were cold on all 4 breakfasts we later realised we were given no...

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Digger D . 2021-05-29

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As a local to the Barracks we won’t be going back, the staff are mainly youngsters who couldn’t care less the girl who took the order could only just put it in as her nails were so long. I ordered our food my husbands came...

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10Jack1010 . 2021-05-23

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Only found this restaurant by accident and returned quite quickly as so pleasant to sit outside and watch the world go by. Excellent service, delicious pizzas and pleasant young men keeping the tables sanitised and clean. Definitely worth a visit.

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632janeyr . 2020-10-19

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