The Oak Room at Tylney Hall in Hart - Phone Number, Reservations, Reviews

We sat down at 19:30 and food did not arrive until 20:45 - all but the fish stone cold! The cashew curry had no cashews. Even if the prices were half what they are, the quality of the food and the cooking was abysmal! At the end we got overcharged by a bottle of wine and there was no manager to be found to help refund us. The waitress did try and credit to her for persevering, but the organisation is very poor. This is our third visit, and the place has steadily gone down hill. The grounds are beautiful but never again.

Our first night of 4 here at Tylney. How on earth can it take 40 minutes for fish and chips, pasta, and caprese salad. After we ordered out on patio, we saw no one forever!! Then, when food arrived, the batter on my fish was dark dark brown which means either the oil is too hot or the oil has not been filtered recently. It was soggy, which tells me that it sat under a serving dome for way too long before we got it. Come on!!! My wife's tortellini was barely warm and flavorless. The caprese salad was the best part of the meal. My 12 year old liked his kids pasta, of that means something! I would have said something to a server but there was no one around, and I mean no one. Not a great start to our stay. The property is gorgeous but, if this is what we are in for as far as food/service, we will try to eat off property as much as possible. What a shame!

Staying at the hotel Gave us the opportunity to try out the Oak room Restaurant I can’t eat large portions so I opted for 2 starters . They were both plated beautifully. I had the salmon mouse on smoked salmon , followed by steak tartare in a teriyaki sauce both were mouthwatering. My friends had the chateaubriand cooked to a perfection

This is an amazing place don't think you will find any better

Has all the promise and lovely service by the attentive waiters however the menu didn’t live up to its potential. Plant based tart was bland and full of onions, the Filet Beef was covered in gravy and mash potato lukewarm and lacking any finesse. A real shame as had high expectations and a lovely setting, but kitchen chef was not on their A-game.

Loved it a breath of calm in the afternoon

Just had an absolutely lovely meal at Tylney Hall. Food, atmosphere and wine list all superb but the real thing I want to praise was the staff. Without exception, every member of staff we interacted with was welcoming, professional and warm, and Damien was especially excellent. He was friendly, funny and a perfect representative for the venue (with beautiful wine pouring skills). I never fault staff when they're busy - working in a restaurant is a fast paced job - but every single staff member here made us feel at ease. The entire meal was unhurried and beautifully presented, and staff were very knowledgeable. We went for a special occasion and it really was. We arrived early so we could tour the grounds first and I would recommend doing this: unfortunately we didn't quite manage to see as much as we might have wanted before our reservation but we'll know to allow more time next time.

The steak tastes good, the portion is large, the oysters are delicious, the bread is delicious, the onion rings are fried well, the fries are too dry, and the desserts are average. The place is gorgeous and the service is good, but I didn’t remember that each guest’s meal was overshadowed.

Very nice staff always with smiles, delicious food, spacious restaurant

As usual the staff from the main door to the Oak Room Restaurant were brilliant. The meals were exceptional though expensive. It used to be a place where I would attend to celebrate a special occasion with friends regardless of cost. I was sorry to find that the the standard of dress in the Oak Room restaurant has been lowered to that of the normal outside restaurants. Some looked as if they had just left the beach while others had lap-tops on the table and were using them whilst eating. Both in the restaurant and the Library Bar my Brandy was served in a whisky glass. The copper in the gentleman"s toilet has not been cleaned since Miss Mooney left and is a disgrace!

Amazing food,Veisha was simply the nicest waitess I have ever met.The quality of the food was great and the whole experience was wonderful.No wonder Richard Gere and Sean Connery dined here!

Fabulous 'From Russia with Love' building ... with an 18 hole golf ⛳ course and swimming 🏊‍♂️ pools indoor and outdoor plus Spa treatments The food is lovely as is the very attentive and caring waitress service ... across the hotel I'd highly recommend a 3 day stay ... at least 😉

Was very quiet on my visit, perhaps the atmosphere would be better if busier. The food and service was nice.

Nice to go to a place where you should dress for dinner. Food was excellent, I dropped one point on the service because I needed to refill the wine glasses on one occasion. You may think that's picky, but I would have expected it.

Had a nice stay here last year, excellent room and dinner. My only comment would be that closing off the lounge to residents in favour of guests taking afternoon tea is a bit off and not quite what we expected.

Very good service and the venue is lovely, we enjoyed the Sunday roast lunch .

My friends and I have been using Tylney Hall for both business and personal purposes for over 30 years. Over the last approx. 20 years The Oak Room has been our go-to restaurant for birthdays, celebrations and, most importantly, our pre Christmas dinner celebration. Our group of 5 or 6 have spent a considerable sum dining at The Oak Room, and until now, it has been a special event with good food, great service in a beautiful house. Until this Christmas…. The lack of attention by the staff, the lack of vegetarian options on the menu, the removal of niceties such as amuse bouche and sorbets between courses, the rolls being left on the table instead of served to guests, nobody taking our coats on arrival or showing us to the lounge, the list is endless and I could go on. On the limited menu, many items were at a supplemental cost to the two or three course menu and to add insult to injury, the only dairy free option in the dessert menu was a sorbet at £11! Not even Christmas turkey or similar roast and Christmas pudding were on offer. Their executive chef is clearly unable to produce suitable dietary options for modern dining. We spent approximately £380 for a paltry meal, we had requested our usual table and were placed somewhere we specifically asked not to be and, a small thing but a big issue in terms of atmosphere, the piano was covered and the usual lounge pianist was nowhere to be seen or heard. We shan’t be returning to Tylney Hall. Their response to our letter of complaint was to offer a discount on a meal for four, obviously they paid scant attention to the number of guests attending the Christmas event, we don’t feel like spending another large sum of money at this establishment. Poor show Tylney Hall. So disappointed.

We had lunch in the lounge, with the fire blazing in the grate and views down the white frosted avenue of trees just before Christmas, is a setting that doesn't get much better. The lunch was divine, simple food cooked and presented with courteous and polite staff. The wine was excellent. How could you not enjoy this luxury? Couple this experience with the ability to walk and explore the majestic lakes and gardens whilst admiring the beautiful historic building that Tylney Hall presents, always make the occasion special. We have been regulars for many years and still enjoy every visit. My advice is go and spoil yourself. Thankyou once again Tylney Hall. See you soon.

Beautiful place rooms facilities and food....however reception is really awful very sad they can't even greet you and welcome you to the hotel ...the receptionist just ignored 🙁 us ..carried on with something else then got her junior assistant to check us in ...no customer service at all....our bags were left in the reception area for over 4.hours on show by the fire place ... anyone could have taken my handbag ...3 times I called reception to ask for my bags I was told they were helping other people...so sad ...such a lovely placed ruined by receptionist ...elder woman with very stern face and hair in a bun...terrible attitude ...when we checked out my bags were again left by the fireplace unattended... We went for a walk in the grounds they called me asking me where I was ...and they need to charge for the extras ..I explained we were walking then having lunch before we left...why did I get asked and harassed... The place is stunning absolutely beautiful but the reception area is so so poor...

Always excellent even with 15 of us

We held a retirement dinner for three colleagues last weekend. There were 79 attending and we were accommodated in the larger of the two banqueting suites. In every respect the service, attention to detail, menu choices, quality of the food and wine etc were excellent. All of the planning and arrangements were undertaken calmly and efficiently. The service on the night was outstanding, and our every need was accommodated without question. All of the attendees were extremely complimentary and appreciative, and the three of us who organised the event felt it could not have gone better. Many thanks to all of the staff at Tylney Hall for a great evening! Mr Jonathan Hull MD FRCS(Orth), Consultant Orthopaedic Surgeon, Spire Clare Park Hospital.

Great place to stay, very picturesque building and grounds. All staff that service us were superb. A+++++++

Had a lovely evening. Wonderful service. Beautiful room. Enjoyed the piano player.

We have been in the Oak Room for breakfast and dinner. All foods were so quality and tasty. Thank you to the staff and chefs.

Old style Hotel with excellent service, great location, well maintained grounds. Prices are quite expensive but well worth a short break.

We celebrated my mother’s 80th birthday with a visit to Tylney Hall for a family lunch. It did not disappoint. The food was first class and the service matched. Every detail was looked after with great efficiency and my Mum was made to feel very special by the team in the Oak Room. There is nothing more to add, except to say that Tylney Hall certainly has a great team and the quality of food and service is as good as it gets.

Not up to the usual standard for Tylney Hall this time - lack of staff probably the issue but it wasn't what we'd anticipated. We'll stick to Sunday lunch from now on.

Nice food though welcome and atmosphere was a bit flat

It was OK. Service was very slow though.

Food was pretty tasty. Portions reasonable. Service was rusty and slow, but friendly.

Very nice meal, steak fillet meal was great and wine recommendations was very good (Chianti)

It was a really enjoyable meal and would recommend however I must remove a star, despite booking a table we were left waiting outside for 20mins waiting for our table, no offer to take a seat elsewhere at the bar etc. Also at no point did they take our names and there were others waiting so a little unsure whether there was a reservation process at all? My wife was wearing high heels so although this didn't really bother me, it did bother her, in turn, this bothers me. Maybe we caught them on an off day? No further complaints though, a very enjoyable meal in a beautiful setting.

Quality of food was excellent. Staff very friendly and attentive. All within beautiful surroundings. For a special night out, I recommend a visit!

Lovely hotel set in fantastic grounds. Very enjoyable overnight stay. Recommended 👍

Fantastic experience, the best service and delicious meal. Loved every moment

Super food, service and setting!

We have been before and excellent food and experience. This time, however was not so good. My meal was OK but clearly not cooked individually. My wife is Coeliac and all that she got was the set meal minus any bits that had gluten in them, i.e. no sourdough with the starter and no gluten free roll as an alternative, no Yorkshire pudding with main, no cheese sauce on the cauliflower and dessert was limited to ice cream or sorbet. We were not even offered coffee. For a hotel selling itself as being as “upmarket” as this, we expected better. Compare this to a local Chinese restaurant who said “you choose from the menu whatever you would like and we shall make a gluten free version for you”. Oh well, unlikely to return, sadly as the grounds are lovely walking.

Lovely food and attentive staff

Christmas lunch at Tylney Hall was a very disappointing experience not to be repeated. The food was extremely poor, not hot and not well presented. We had to ask for a few things that staff had forgotten to put out. The service was very slow, at least an hour between starters and main course. No choice of desserts. When I emailed a complaint the assistant manager made some excuse regarding the 'Executive Chef'. If that's the best their 'executive chef' can do for such an important and expensive meal maybe this hotel needs a rethink! The assistant manager offered a glass of champagne as an apology. I will not be going back for it!

The restaurant décor is in keeping with the hotel and spacious. The feel of the restaurant was nice and welcoming without trying to be modern. The food we ordered was well presented and tasted very nice. Service was punctual and staff friendly making the evening meal very enjoyable.

We were impressed most of all by the standard of cooking and presentation. Breakfast was very good and the smoked haddock and poached eggs always perfectly cooked. Mike Lloyd the executive chef is truly accomplished and his various tasting menus typify his expertise. Wonderful.

Took whole family here for Sunday lunch was very good

Amazing food and great service. They also have their own pastry chef who produces some incredible desserts. Excellent quality food, well-cooked and served as it should be.

Beautiful room in a great hotel. Lots of history. The team really look after you. Amazing place

Perfect seeing for tea or drinks

The food was lovely, however it did have a rather limited vegetarian choice. The waiting staff were brilliant and did a great job of hosting us. The setting is beautiful and although it wasn't played for us there is a piano in the dining room which would have made a great addition to the meal.

Beautiful food , beautiful wine and an amazing à la carte menu

I am interested to see the reviews. Obviously we did not stay at the hotel as the rooms are quite expensive, but the meal in the Oak Room was outstanding. The staff could not have been more helpful, especially because they were ready to adapt anything for my dairy free colleague. You felt safe as staff were wearing masks, including the pianist who was beside us tapping away gently. It was super and much appreciated by us and others around us, especially the children, when Frozen was played. We felt the £38 price tag for 3 course (without drinks) was absolutely brilliant when compared to a recent venue where the ambience was nothing like the Oak Room and the food was much more limited. The meals were well presented and hot especially the sweets which were a work of art. From our experience I cannot believe we are talking about the same Dining Room. As far as I am concerned, it was f a b u l o u s !!

Lovely food but gaps before arrival of each course just too long - 2.5 hrs start to finish. Kitchen was clearly struggling which is a shame as its a great hotel. Breakfast by contrast was excellent!

My wife and I went for Sunday lunch. Large party of 16 spoilt the occasion. Too noisy could not hear the piano playing in the background. I was told that it is not normal to have such a large group in the main dining room. If I had known there was going to be such a large group I would not have confirmed my reservation. Overall I thought the lunch was overpriced compared to previous meals I have taken there since 1987.

for some reason the powers that be have removed all the candles, and lamps from the main part of the oak room. As such on a romantic saturday evening for dinner we sat in bright light with no atmosphere. we complained to the staff, who could do little about it. it was such a shame as the food was excellent, and the staff friendly.

Our visit was long overdue because of the pandemic but well worth the 50 mile drive for this 3 course lunch in a beautiful hotel setting of historical ambience. For Starters my wife chose the goats cheese salad while I had the soup of the...

Traditional, comfortable and very good service

Visited for my birthday as we have many times before. Food as ever delicious but clearly a real lack of staff - the staff that were there were clearly working really hard. Sadly many of the tables that were full were bunched together and our...

We came here as my partner was given a voucher for Father’s Day. We had had a bad experience at Oakley Hall for his birthday in June, where the “fine dining”experience turned out to be their version of MacDonalds, complete with wipe clean plastic menu....

We had breakfast and dinner in the Oak Room each day during our two night stay at Tylney Hall. The breakfast was amazing. Covid restrictions meant table service, not buffet, but I Prefer that anyway. It was made clear that we could order any or...

We booked dinner in the Oak Room to celebrate my birthday. On arrival we sat on the terrace to have a pre-dinner drink. The table was very dirty; the waitress said she would clean it, but never came back to do so. The waiter who...

It is a very attractive dining room but the service really needs to be sharpened up. We waited half an hour to order a glass of champagne for a birthday dinner but the order was lost and we had to wait again to re-order. The...

Fantastic food and outstanding service

We ate in the Oak room for the dinner of our wedding and it was wonderful. The food was delicious: I had the salmon and it was fantastic, others had the beef. Great service and the room is warm and inviting.

The restaurant provides high class and very well presented food. It is not cheap but very good value for money

What an amazing place. Just for a few hours I could imagine what it would have been like to be a member of the landed gentry. The staff all had such impeccable manners. Very grand, very nice. Recommended

Booked for our anniversary as heard it was special. Was told that they restaurant was fully booked but they had space in the lounge which they advised is just as good (first time visiting). Positives: - Setting is amazing, very pretty area/ buildings/ gardens. -...

We stayed at the hotel and ate here one evening. We were really impressed. We had three courses- scallops and mackerel both delicious, chateaubriand amazing, and puddings very good. Wines pretty good. Shame they didn’t have fresh mint tea.

We stayed at the hotel for a long weekend in August, and dined in the Oak Room on a number of occasions. The menu and food are both excellent, as is the wine list. Sunday lunch, Chateaubriand and the cheese board were personal highlights. A...

We live near Tylney Hall and have been for dinner here many times over 15 years. We hadn't been for over a year and decided to go last week. The location and the surroundings have always been and still are excellent. Lots of character. In...

Had the pleasure of having an evening meal whilst staying at the hotel. Food was perfectly cooked, I had the turbot and my wife had chicken. Courses well spaced, staff very friendly and attentive.

Just returned from having lunch here (29th Feb 2020). What a disappointment The starters were great - Mackerel Tartar for me, Goats cheese Mouse for my wife. So far so good. The main course - Duck for me, OK and the pasta for my wife....

Tylney Hall was chosen as the venue for a birthday present for our neighbor as a special place to celebrate the event. From the moment we arrived we were treated by the staff with great care and respect. Their manner was both respectful and courteous....

I booked a 20th Anniversary lunch and the experience was definitely a story of two halves. The dinning experience was excellent but what followed was appalling.After finishing our meals we said that we would take a walk around the grounds before returning for coffee. We were asked to pay for the meal so far before we left which, while unexpected, we did.After returning after about a fifteen minute walk we discovered that our table had been closed, there was no seating apparently available in any other areas, but, if we wanted to stand in reception, then there might be something in around thirty minutes. So, an embarrassing end to what started off so well.If you do decide to visit then I would advise you to not leave your table until you’ve completely finished because, once you’ve paid, you’ll find that you’re no longer welcome and the service stops.

Beautiful lounge to have drinks before. Nice oak panelled dining room. Sunday roast menu good value for venue. The actual roast dinner is the weak spot. The potatoes were excellent but the rest just ok. The beef was really rare, bordering on raw. I had to swap with another in the party and others left it as so under cooked. I mentioned this to two staff and although one looked and agreed it was too rare nothing was done. This was far beyond what would be normal for rare beef so I think a kitchen mistake but shame on the restaurant for not responding well.

The building is beautiful and the decor is tasteful and lushly elegant. The food was delicious, the staff were very helpful and accommodating to our requirements. It was a special 90th birthday lunch, and the staff were fantastic to ensure we all had a wonderful time.

Haven’t enjoyed this kind of service since a rather luxurious cruise and it has the same kind of effortless attentive attention to detail. From the moment pre dinner drinks are ordered you feel you are a special guest. The restaurant manager tells us he has just joined and what a great job he is doing. The food was delicious, rich and generous with complimentary extras making this feel like a special treat. Well done all! Cannot fault anything!

The perfect way to enjoy excellent food in a magnificent room. This place puts civilized into every meal served.

lots to choose from and if you have any requirements for example i am not able to have alcohol as it makes me very ill. once explained the staff and the chef would try to accommodate me for puddings or anything that contained alcohol, so was able to enjoy my experience i can not praise the staff and Chef enough

Visited on a Friday evening for our anniversary. The food and service were excellent. We visited the same time last year and the service wasn’t great but they have definitely made a huge effort to improve.

A very special place to stay and enjoy excellent food and wine in the comfortable Oak Room. The service is outstanding.

We stayed three nights in the hotel and used the Oak Room each evening to entertain business contacts. Everything was very good, nice food, well presented and served by pleasant staff. Maybe a bit expensive for some items on the menu, but it is very nice!

this was a birthday treat which unfortunately did not meet expectations.

Excellent meal.. and great venue with great service and attention to detail that is is needed when you go to venues like this

Buffet breakfast lukewarm, at best, but special order options available (eggs Benedict etc). Dinner excellent. Staff try hard to be helpful but seem poorly trained and nervous of dealing with anything other than tea/coffee and toast service.

Last night we had a table for 6 booked for 7.pm We arrived early to have a drink on the terrace before dinner and the we ordered our meal written down on paper whilst on the terrace. At 8-00 we were invited to go to our table. A Lovely dining room :-) At the table we ordered a bottle of Sauvignon Blanc which hadn't been chilled and so it was put in a bucket of ice. An hour had passed and still no meal or bread so we started to complain another 30 minutes passed and still no meal at which point we were told the Computer had crashed and they had lost our meal orders! We wondered what happened to the hand written order. ?

Yesterday my wife and I vowed to spend the rest of our lives together Today we spent the rest of our lives waiting for our food and drinks ... Basil!!!

It seemed to us that the owners had invested in a chef and saved money on front of house.

I visited the Oak Room restaurant after a very enjoyable visit to the spa pools and gardens. The prices at the restaurant suggest a level of quality that just isn't delivered. I also have to agree with other recent reviews here, that the service is quite clumsy, showing a real lack of training.

Lovely hotel but let down by the lack of care and attention by the staff in the restaurant.

Our first visit to The Oak Room promised a lot but ultimately under-delivered. This restaurant located within a country house hotel setting aspires to fine dining but you don’t have to be a Masterchef judge to spot the gaps.

I took two friends here for her birthday as I have previously stayed in the hotel and had a great dinner, unfortunately I was very disappointed.

The dining option in the Oak room was superb! Not only was the service very special but the staff were so attentive. I can't wait to go back again!

I truly feel for the chef at The Oak Room. He comes from a 3 AA Rosette restaurant and is trying his hardest to make this restaurant a 3 AA one too and is being let down by the service offered by the staff.

Had a Fantastic Sunday Lunch in the Oak room. The Beef was cooked to perfection and the Roast Pork was the best i have ever experienced. What a wonderful setting to dine in.

Took my partner for a surprise Birthday lunch at The Oak Room today - the first time we’d visited - and we both thoroughly enjoyed the experience from start to finish! Food was all delicious and they cater well for allergies. Everything is clearly marked with what it contains and being gluten free, I was pleasantly surprised at the variety of things I could have off the menu. Our waiter Steve from Liverpool was exceptional! A great guy and a wonderful addition to your team at Tylney Hall.

I was taken for lunch by a very good friend and neighbor as he is moving away.

A great one night break. Good walks excellent lunch and afternoon tea. The service is outstanding and a good welcome always awaits us here.

Tylney Hall is a lovely old house, perhaps not the most up to date but still a very pleasant venue for a family meal in a relaxed atmosphere. We booked in for lunch for 7 of us. Some of our party arrived first and ordered drinks in the lounge. When we arrived a waiter came and took our orders. When he went my husband pointed out that he had been missed out. We had to call them back to fill the order. We didn't get any of the "nibbles" we are used to getting, perhaps they are no longer doing them. Our meal was served and fine although I missed the "unveiling" of the plates with the lovely old silver plate serving cloche. The staff serving us were mediocre except an excellent older gentleman in the lounge. The worst moment was when we were told that we no longer ordered dessert but had to wait for our "turn" to go up to a self service buffet!!! Why in gods name would you want to go to a lovely hotel like Tylney and queue up like you were at a premier inn breakfast buffet for desserts (that looked like they had come from Iceland) that were not improving for being out in the air and so drying out and warming up. This is a real no no Tylney - it looks so cheap, please stop it. This wasn't helped by various staff coming along during the meal and getting chairs out, standing on them and taking photos on the dessert set up on their phones right next to our table. This is so unprofessional it is mind-boggling!!! We went into the lounge again for tea and coffees and had to ask what had happened to our petit fours - when they did come they were underwhelming. Interestingly, when I booked I was particularly asked if it was a special occasion, it was my dad's 91st birthday. Nothing was done to mark that - you used to at least do a special dessert for the birthday boy. Not impressed. Stop trying to cut corners, it doesn't work.

I cannot praise this enough, the food is fantastic, the service is excellent, there is nothing more to say really. Ignore negative comments I was incredibly impressed with the food, service and exquisite wine menu!

Booked dinner for 8.00pm, but did not get seated until 8.45. The patrons at the next table had been seated since 7 and still no starter. Order taken from a la carte menu, but no food by 9.45. Asked for the manager but there was none available. Steak was cremated, and returned, and wife had finished her meal by the time a rare steak eventually materialised. Decided to pass on dessert as time was already 10.45, when we finished dinner. It may just have been an off night, and breakfast the following morning was much better.

The restaurant has many period features which gives a very special ambiance to the occasion During the evening we had dinner at the hotel and the food was so delicious with outstanding service too - the whiskey jelly was simply amazing.

Booked afternoon tea at Tylney Hall in our village of Rotherwick.

If you have the opportunity to visit the oak room for dinner, I would highly recommend it. The food was amazing and the staff were so attentive and respectful. Our meal was the highlight of the evening and has to be one of the best meals we have had in a long time.