The Mouse Pub in Bristol, City of - Phone Number, Reservations, Reviews

Had a lovely meal at the mouse it was tasty and lots of it. Staff were lovely and very attentive. The view from the garden is beautiful you can just look at it all day! Would definitely recommend it

Just had an amazing lunch with friends wow what a lovely pub, we made the best of the last of the sunshine in their beautiful garden. I had the beef lasagna and it was amazing. Really friendly staff went out of their way to make sure everyone was looked after. Thank you definitely be back

Wanted to put zero stars but not possible. Today I visited with my 3 sisters, one of them elderly and frail. Having read the good reviews we were looking forward to a lovely Sunday Roast. We were happy to see that they also offered a smaller size for those with smaller appetites. However, our experience was the worst we have encountered in our lives and in the 9 years visiting various local eateries in that area. My eldest sister ordered a coffee with her meal, the rest of us had cold drinks. We ordered a large chicken roast, a large beef roast and two small chicken roasts. When the drinks arrived my sister could not drink her coffee because it was SO strong, even after putting all the milk in from the jug it was still black. I took it back to the bar and explained and asked if another coffee could be made but not so strong. The man behind the bar who I think managed/co-owned it was not happy and got very defensive. He told me that was how it came and he couldn't change it but then said he could do a tea instead and my sister could leave the tea bag in as long or little as she wanted. My sister was happy to do this. The tea was brought and that was fine. The roasts arrived after and they looked good. Decent portion sizes too. However, as soon as we started eating we realised they were cold. The vegetables especially were cold, limp and very pale. They certainly didn't seem fresh or roasted and there was no evidence of a honey glaze. The peas were a little on the hard side too, but just about palatable for a few of us. The roasters were mixed. A few hot a few cold. One sister had no roasters at all. The gravy was very thin and watery and there wasn't much of it. The meat wasn't bad. The chicken was quite tasty and succulent but that was the only part of the meal that was enjoyable. One sister decided to ask for her meal to be reheated in the microwave so that she could at least attempt to eat it but again this was done begrudgingly. Three of us tried to eat some as we were very hungry but just couldn't continue. The reheated meal came back and although it was hotter, the meal itself was still unpleasant, especially the veg. We then decided to call the manager over to discuss what could be done to improve our experience. What happened next was beyond belief! We were told by the owner/manager that in her 21 years of being there, no one had ever complained. She also advised us that another family eating there had assured her their meal was piping hot. Her voice was raised and she was getting very angry and defensive. We asked her to taste our dinners but she would not. Instead she stormed back to the bar saying she would just give us our money back. The man behind the bar, who may have been a co-owner or even her husband then stormed over to us, screaming at us and pointing his finger in our faces, accusing us of being trouble makers. He was literally red in the face with anger. He said he knew from the moment we walked in that we would be trouble! They then started telling other customers about our complaint, we believe to try and get their support. The shouting and aggression really upset my elderly sister and left her very frightened and shaking. We could not believe how any professional business person could be so aggressive and rude to a cystomer! I tried to calm the situation but the owners were not having it. They just could not accept that anyone could find fault with their food. As soon as our money was returned to us we decided to leave so as not to get drawn any further into what was a very distressing situation. I however decided to go back in to explain to the lady manager that we were not there to cause trouble and had eaten in other pubs and restaurants in the area for years with no complaints and on this occasion it was our honest opinion that the meals were not up to standard. Had they dealt with the issue in a calm and professional manner things could have been very different. I am sure on reflection they will see this too, but if not then they have much to learn about customer service!

I love this place. They are just the nicest and you want to go here because it's the right thing to do!

Great pub, lovely sunny terrace with great views, TV in pub nit sure if there's sky

Haven't had the opportunity to have food here just yet, however me and thebmrs came here for a drink and the garden os beautiful to have a drink with amazing views, will be back again for food and drinks

Good beer and friendly staff. Nice garden. Back again. Staff very helpful. Still stunning views. Back yet again yet, beer still good but the staff have managed to up the service even more. Love the place. Back again, still great. Shame the landlord and landlady are selling up because they make the place

Our bus driver Mike circled a day off in Bristol and told us we were going to head to one of the best pubs we've ever been to. Bold statement - and The Mouse delivered! A group of 8 or 9 of us rolled in right around dinner time and our only complaint is that we couldn't stay longer. The chili with chips was some of the best comfort food I've ever had, and everyone else raved about their selections. Amazing home-cooked food and great beer selections. The staff were so welcoming and kind to us, I can't wait to head back. There were so many things on the menu I wanted to try.

A favourite of ours when we come from Edinburgh to visit our daughter and son~ law.

Always good pub food and Elaine and Billy are wonderful hosts. Family love it too! Especially our grandson, who gets thoroughly spoilt by Elaine!

Best pub in WOT good Cider and better Gin! Good food as well.Dog friendly. Gotta try the Jamieson's, Ginger & Lime!

Very friendly staff helpful..good armospfor the quiz xx

Just called in today for a Sunday roast. With are dog pebbles. Lovely pub friendly staff. And excellent Sunday roast. My daughter had cheese pannei with chips and salad. Excellent pint of Butcombe. And are dog had plenty of treats and made a fuss of. Would definitely recommend this pub. Will be back to visit soon.

Nice ale in a very traditional pub

Lovely warm atmosphere, fire crackling away in the corner,bar staff aplenty with welcoming smile, good beer, what more could you want.

Historic pub on the edge of Westbury on Trym. Extensive menu of traditional dishes and well kept ales.

Bellissimo pub tipico Molti posti a sedere.Riast beef eccezionale come le birre ... divine.Staff gentile e servizio ottimo come i prezzi

A small traditional pub with nice informative staff. Food hot and tasty. They have a beer garden in better weather.

Hot tasty lunch and a great pint of Otter beer. The pub is the only mouse pub in the country, small and traditional. It has a beer garden to the rear.

Best vegetarian roast in Bristol !!!

Great drink food and atmosphere.

Traditional pub food. Nothing too fancy but well made. Beers managed well, so they serve a decent pint.

Great traditional pub that offers delicious classic pub food for a good price and with very friendly service. We enjoyed the lasagna and the cooked ham, so we’ll definitely visit again!

Great Sunday dinner and a good pint 👌

Can't comment on food as only had a drink.

Such a great local. Very nice food, well-kept Butcombe, Otter and Tribute. Lovely views from the garden. Add some good friends and a wonderful afternoon is guaranteed. Highly recommended.

Cosy little pub, super friendly staff (owner makes a proper cuppa) great traditional pub food. Ham, egg, chips and peas done properly. Best bit is the garden area. Great view and plenty of nice plants, perfect summer beer garden. Nice to see some some good beers on tap like butcombe.

Legitimate British Pub. People are so nice and atmosphere is properly cozy.

Love the mouse always good hospitality.

Alway a pleasure to go back to THE MOUSE I don't have many opportunities to go there now as I have moved but great to see people again

Excellent place to drink a beer

Fabulous pub & drinks were 1st class. Elaine was fantastic. Many thanks Highly recommend

Lovely people love the food very responsible

Lovely little pub for a nice cheeky pint after work.. lovely people

Welcoming, good choice of drinks and food :)

Lovely place with friendly locals and staff. Managed the window seat which was great

Love the old buildings and pub in Westbury village.

Really cost little pub, staff/owners are very friendly and welcoming. They serve food at lunch and tea hours. We went at a time they didn't serve food to watch the football and they were nice enough to let us go grab a hot sandwich and eat it with a pint. Good selection of beers, worth checking out if your in the area.

We were in Bristol and wanted to find somewhere close that could accommodate us and our dog late on a Sunday lunchtime. I called ahead and we were welcomed so warmly! Food was great and just what we needed on a cold snowy day. They even helped with suggestions of where to go whilst we were up in Bristol! Thank you so much 😊

Lovely country style local pub. We went for an evening meal. Homemade fish pie and homemade cottage pie. Delicious mmmm good comfort wholesome food sitting by areal log fire. Very welcoming. Service brilliant. Would thoroughly recommend . Will be eating there again. #

Fantastic publicans, great bar, super quiz nights, brilliant local pub

Came for lunch with my sister and our friend. Firstly, we ordered tea and coffee whilst we perused the menu. The drinks were served in large mugs but sadly mine was cracked, a very large crack, all the way down - very surprised this wasn't noticed by the barista. I complained and was eventually served with a replacement (but as it wasn't hot I guessed it was simply poured straight from the cracked mug). Then we ordered fish n chips for my sister and me, our friend ordered the ham, eggs and chips. My sister and our friend were fairly satisfied with their choice, but sorry to say I found my fish n chips to be tepid and greasy, plus the fish was flat and nearly all batter. The ladies' toilets are clean, which is always a good point.

Friendly, local pub with a great beer garden over looking the valley.

Great place for a drink or meal. Plus great quiz on a Thursday.

Always a warm welcome from Billy and Elaine, food plentiful, open fire, fabulous views over the village. Great Sunday lunch also.

A propped pub, not part of a chain

Lovely traditional family run pub. Busy serving home made food.

Great place, fab little beer garden.

Fantastic little pub. Been here a few times over the last few weeks. Best Guinness I can find locally. Not too pricey for Bristol these days. Just had lasagne with side salad chips and garlic bread. It was actually really really good! The pub and garden are not the largest but the views from the garden are stunning. I will clearly be returning. Gonna try Sunday roast next weekend I'm hoping!? The staff are cool too! All round a good traditional boozer. Get in there people, it's worth it.

It has been a year since we lunched at The Mouse Pub when we had to sit outside in accordance with the Covid rules at that time. This time we were able to sit inside although as it was a nice day we could easily have sat outside again - there is a beautiful scenic view from the rear terrace!! The Mouse is a very good pub serving delicious meals. My companion chose Hunter's Chicken and I chose fish n chips. All very good. Very pleasant and efficient staff who said they remembered me from a year ago! Amazing!! Toilets are pristine, always a plus!

We had to sit outside, of course in a covered nook, but, as there was a chilly breeze, the kind barista turned an overhead heater on for us! It did make a difference. The lunch was lovely - my companion had Harvest Chicken with all the trimmings - I confess I had fish and chips (my weakness). "Have something different," my friend said, but no I had to plump for the fish n chips which were very nice. Mushy peas and salad to go with it. The staff are so kind and helpful. The lovely baristress gave my companion an unopened packet of visors which had arrived that morning and she needn't need. The toilets are pristine, always a good touch! From the back garden where we sat, there is a wonderful scenic view over the surrounding area. The Mouse Pub is highly recommended!

Meet some friends for dinner drinks been to this pub before and not disappointed wow great welcome when you arrive fully briefed on procedure great service from will and billy and fantastic food from Elaine you will have to go and check it out you will not be disappointed Thank you to all the team at the mouse We will visit when we come back

The Mouse has been our local for a few years now so we were very happy when they reopened and have now started serving food again. As a roast dinner connoisseur, my husband would eat one every day of the week, so we go to a lot of different places and he still says that Elaine’s are the BEST! Perfect hosts, perfect pub, perfect roasts. Thank you and we’ll of course be back xxx

Unbeatable in terms of quality of food and price. We ate outside in the sunshine in the pretty beer garden with a lovely view ( but I like the inside of the pub too) the staff are welcoming and professional and friendly. We’ve eaten here before. Prices are very reasonable and I thoroughly recommend ( plus properly Covid managed)

A great little pub with an excellent selection of real ales, lots of sport on the TV's, wonderful home cooked food on the menu, and a terraced garden with spectacular views across Westbury towards Henbury Gold course and The blaise estate. Post lockdown, the pub has put all Covid-19 safety measures in place.

Charming and bijou-sized local boozer, this decidedly average watering hole comes into its own in the summer months. Its small but perfectly formed pub garden means you can avoid the ubiquitous big screen footie and average lager which characterises the inside, and enjoy a drink with one of the best views around. Perfect on summer evenings, this place has sunset views over the Blaise and Kingsweston estates and bizarrely is the spot of some of my most romantic nights out locally.

**vegan friendly** The mouse offer an amazing mushroom nut roast alternative, whether you’re vegetarian, vegan or just looking to try something different! Being vegan myself I’ve tried a lot of nut roasts and I’m sometimes a bit sceptical ordering them as I’ve had so many that are either dry or tasteless. This one however, is the best nut roast I have tried! Added bonus, it has a lovely atmosphere and is incredibly cosy with a fire, perfect for this time of year!

We called for a Saturday lunch and were really impressed by the lovely food. Each of our meals were not the normal formula pub grub or fine dining instead each of them were really tasty home cooking. I recommend you visit.

Me and my son visited The Mouse today and had food. I had the fish finger ciabatta, and my son the beef burger with cheesey chips. Very well priced for what you get, the burger was huge(my done couldn't finish it). The food came out piping hot, and was absolutely beautiful, so tasty. The Mouse is a very welcoming pub,and I have had the nut roast on a Sunday before which I also recommend

Really lovely country pub atmosphere with great views from the beer garden. Really friendly welcome with great beer and very good food. Reasonable too. One of my favourite Bristol pubs.

We’ve been visiting the mouse for a few years and quite frequently for food and drinks. The food is always great and the landlord and landlady are always friendly. This is an old pub with plenty of character. I Just feel bad I haven’t wrote a review before! Keep up the good work guys. One of the best places to in the area.

This is my third visit to The Mouse when visiting my family in Bristol. There is a good selection of cask beer served by very friendly bar staff. The menu is varied and the food was excellent and very well priced served by very friendly staff. Portions are big and I just managed one course but the rest of the family managed desserts. There is a beer garden at the back of the premises with nice views across the countryside. It is a pleasure to visit as the proprietors make everybody welcome.

We went to The Mouse for Sunday lunch. Beautiful and well presented meal. Service was excellent advantage friendly. Highly recommend.

Had a great meal, good value and high quality. Would recommend! Quick to the table and good service.

Had lunch for the second time in two weeks and it was lovely, hot and fresh and the portions were very generous at a good price. Terrace at the rear has lovely views and the Landlord and Landlady are excellent.

OK, just ok, reasonably priced friendly staff but just OK. My partner had the suet pudding and I had the Caribbean stew. .

No vengas aquí si solo quieres un bocado ligero. ¡Las porciones fueron extremadamente generosas y eso es algo que dice alguien que tiene un apetito muy saludable! ! ! ! ! ! ! ! ! ! !

Beautiful hosts making you feel so welcome. A home away from home. Our favourite place to rekax and enjoy a drink every time we travel to Bristol . A great place to take the grandkids with fantastic outdoor area. From Trish Mike Australia.

Nice and cosy proper British pub, always sure of a warm welcome from landlords(Billy and Elaine). Fantastic range of ales, lagers, and ciders and gins. Fantastic homemade menu, very famliy oriented, dogs welcome. Brilliant beer garden with a amazing view. I highly recommend this pub for drinks, food and just the whole atmosphere.

The Mouse is one of those places where you just feel at home. It has a lovely atmosphere even when it is quiet, and there is always a warm and unobtrusive welcome from Billy and Elaine.

Pasamos una noche en el Premier Inn Cribbs Causeway y queríamos comer algo que no formara parte de una cadena; este lugar se ajusta a la ley. La casera, Elaine, y su familia nos recibieron y fueron encantadores con los niños. El menú estaba lleno de platos caseros de buena relación calidad-precio con algunos platos de estilo "mundo adelgazante". Hermosas vistas desde la terraza también. El único inconveniente parecía ser el estacionamiento. . . no hay mucho

Hemos visitado The Mouse muchas veces a lo largo de los años que hemos vivido en Bristol, ya que nos pareció muy acogedor, la comida es excelente, a precios competitivos y nada es una molestia para los propietarios, Billy y Elaine.

La primera vez que visité el fin de semana pasado para reunirme con amigos y quedé impresionado.

Came here today to celebrate my Dads birthday. Brought my 8month old son along too. Food was superb and the view from the garden was just stunning. Family friendly and great food.. We will be back!

Apareció en el Mouse el Domingo de Pascua, inicialmente para tomar una cerveza, pero luego tuve la tentación de las cenas asadas que salían de la cocina.

Billy, Elaine and Lauren are very friendly and welcoming. Love dogs. Garden beautiful and with lovely views across the village. Food is wholesome and inexpensive.

Great meal, good food, very friendly staff. Everyone enjoyed it. Highly recommend. Very friendly local pub that caters for all. Will definitely come back again.

We chose to celebrate a birthday night out at the Mouse in Westbury on Trym Bristol. The night we went coincided with the brilliant soulful voice of BiBi

An endangered species! There are becoming too few of these locals managing to survive. This and its management are worth preserving so please, if you happen to be in the area, give it your support.

Welcoming, dog friendly, nice garden. Food was delicious and decent price! Also a seperate slimming world friendly menu which is great will be returning.

Esta fue mi primera visita a el ratón.

De haber estado en muchos pubs a lo largo de los años y con una cintura cada vez mayor es un enorme alivio para finalmente encontrar un pub donde la señora tierra entiende lo que realmente es sano - no más sensación culpable sobre comer fuera.

El ratón es el mejor pub en Bristol. Encargado Billy y dueña Elaine's No. Regla 1: Ser agradable o dejar, marca el tono perfecto en este pub encantador para los lugareños y visitantes por igual. Tiene una vista fantástica, buena comida y la mejor Guinness por millas.

Comida fantástica, con una cálida bienvenida. El personal era muy amable y siempre dispuesto a atender. Sin duda comer aquí.

Qué delicia! Llegó aquí para visitar y reunirse con los amigos. Pedir comida y pensamos que el servicio personal era genial. Disfrutamos del ambiente y el entretenimiento. Se lo recomendaría a nuestros amigos. Bien hecho el ratón.

Visita rápida durante las vacaciones de navidad, comida de pub, la comida era bien un poco lento, tipo estándar de comida de pub. Zona muy agradable para visitar.

The ladies that run this pub are amazing. This has been my grandads local pub for years and they can't do enough for him. So kind and helpful. The vege roasts are amazing too! Such a great little pub with lovely atmosphere. Thank you! X

What a fantastic place The mouse pub is this the first time to this pub even though we bring in Bristol many times but one excellent place for a night out last Saturday evening we met up with friends of friends and make new friends The couple who run this pub certainly know how to make customers feel welcome and valued we thoroughly had a great evening and the band that was on the peppercorns were fantastic and these two guys know how to entertain and to keep you Entertained I will be back in Bristol and I will certainly be going to the mouse

Took my family for roast dinner, I had the beef, two had pork and a beef stifado. Really great service and delicious food! Really worth a trip!

Came in with my husband and children we all enjoyed our meals great choices for kids and the vegetarian chilli was delicious. Staff were lovely and friendly will definitely be coming again!

Mouse garden in the summer, great views and a real floral sun trap with plenty of seating. Views across Westbury Village and great place to watch the sunset.

A cosy traditional pub with a friendly welcome and relaxed atmosphere! Beautiful garden and fresh flowers in the bar area! Excellent home cooked food, with a varied menu and large portions making it great value for money... The landlady was very accommodating and helpful in all aspect of making the lunch for 14 people a lovely birthday experience! Well worth a visit...

Having just taken my elderly mum and 10 of her friends for a surprise lunch ,I couldn't fault it one bit. The food was excellent ,as was the service. Nothing was too much trouble .We were even allowed,to take in decorations,to trim the table and above. My mum and her friends thoroughly enjoyed themselves. I cannot thank Elaine, Billy and Lauren enough for today. As always wonderful hosts. A credit to the Pub trade. A must visit . PS . Thanks to Rachel as well,

Amazing pub! Makes me feel warm inside. In reality this is where i drink all the time because I love it

Amazing!! Great pub with great atmosphere and great service. Really good Sunday roast.shows all sports.Dog friendly. Amazing beer garden with stunning views.

This is the go to pub. If anyone ever ask to go out for a drink, our first thought is the mouse! It is a great pub.

We had a meeting nearby at 7:30, so arrived at The Mouse at 6:00. Two nice meals - Liver and Bacon and Ham, Egg(2) and Chips 2 1/2 pints of beer all for £24. Public Car park nearby. No charge after 6:00. We could not complain about anything.

Perfect little pub at the top of the hill. The owners are really friendly and will make you feel at home immediately. The food, always homemade, is delicious.Worth a visit, once you have been once you are going to want to return!

Had a lovely lunch here on a wet and windy Saturday afternoon. I had faggots which were very tasty and my wife had chilli which she really enjoyed. This was accompanied by a couple of halves of lovely beer. The service was great, the pub warm and cosy. With football on the telly as well, what's not to love?

Lovely pub. Fantastic food and drinks. Always welcoming . Good entertainment and sports . Garden lovely in the summer with the view. Elaine , Billy and Lauren great hosts. Would hotly recommend!