The Mill at Elstead in Waverley

It was so bad. Like the "before" half of Ramseys Kitchen Nightmares. 1 hour 15 mins from arrival to getting anything to eat in an almost empty restaurant. The food when it arrived was cold and tasted terrible.

We came here for Sunday lunch last weekend. It was for my birthday. We booked a table in advance as I thought it would be busy. It was. The pub is beautiful and in a lovely setting. The car park was rammed. We ordered roast lamb and roast pork. It took a long time for the food to come, and once it did, it was luke warm. We also ordered a side of cauliflower cheese. That was also on the cold side and was not amazing. Our roasts were tasty. The lamb was a generous portion. The pork, not so much. I ordered the Baileys tiramisu for pudding. It was very nice. The service was friendly and welcoming. The prices were on the high side, I thought.

A very pleasant place in an excellent riverside location with dining inside and out during good weather. Excellent food and service.

We've been to the Mill a few times, but not for a few years. It is in a lovely location, and the working mill and the river adjacent to it, adds so much. We experienced a great customer service - they were attentive and friendly for our party of 7 for dinner. The food was delicious and the portion size was more than reasonable. The wait time for our food was very quick. Definitely recommend this place, and we will be back very soon.

A disappointing experience. Went for family Saturday night dinner and, despite having booked and the bar not being busy, were sat at the furthest reaches of the bar area right by the toilets which had a definite odour of cleaning products. Zero atmosphere made worse by the clash of tinny music on the speaker above the table and the thump of a base beat from the wedding party upstairs (nb this was early evening). We mentioned this to the waiter who recognised the problem but there was really nothing he could do. Food was average at best and over-priced. £19.95 for chips and prawns… Surely some salad could have been added to make it a bit more interesting? Very little in the way of vegetarian options and those that were there were plant based too. Personally I don’t want vegan feta or non-cream cream in my pasta. Such a shame as the setting and building are lovely.

The food was essentially good but let down by some details. Fish, peas and chips were very hot but prawns were just tepid. The butter pat for the mackerel pate was frozen solid, and the fish and chips were served on a piece of fake newspaper on top of the plate (why?) which disintegrated as the food was cut. Service was very slow but there is an event tonight which seems to have taken the staff planner by surprise. And there was a big string of flashing fairy lights which was distracting and annoying to us but would have been disastrous for any epileptics in. The puddings we had were very nice (sticky toffee pudding and lemon posset) but no one wanted “plant based” cream and meringue on the Eton mess. Otherwise, lovely venue,

What a real shame!!! This place is so idyllic, historic and in a superb location. The only real positive apart from the location was the staff who were just wonderful and very efficient especially Jamie-Lee. The negatives for us and there were a couple are as follows:- 1. The price of drinks is extortionate!! When we arrived we asked for a bottle of the "house white". Usually the house white is the cheapest bottle of wine on offer and is usually quite nice. The bottle of Picpoul Chemin Wine was lovely but we never new how much it cost until we got our bill at the end £33:00!!!!!!!!!! which is a total rip off for a house wine. Majestic sell the very same bottle for £9:99 per bottle. When we saw the bill we even clarified the house wine and the price and were told that the house bottle and price was unfortunately correct. A pint of Peroni will set you back £7:10. A pint of Asahi lager is £7:25. 2. None of the four of us had a starter and went straight for a main. Two people had the Fish & Chips with peas at £16:50 each. One had the Steak and Mushroom Pie with mash & veg at £17:50. Our son had the Grilled Prawns at £19:95. All four meals were lovely but when asked by staff if we would like any sauces etc it was found that Mustard which was all we actually asked for was nowhere to be found. For dessert two of us had the Summer Eton Mess at £8:50 each. They were terrible!! and that is no joke. I have never had such a poor quality Eton Mess as it was basically a liquified yogurt with a finger of meringue sticking out of it. At the bottom we found just a few pieces of fruit. To be quite honest the main meals were good so that is a positive but the pie and mash was a very minimalistic meal, with the pie balanced on the top of the mash and a little veg. Our son had a Chocolate Brownie for his dessert and that was lovely he said. Our total bill without a tip was £154:55 which I found very expensive. We literally had no starters, four mains, three desserts, one bottle of wine and three beers. Having said that I did tip the young lady who served us as it was not her fault things for us were not good. Overall I would find it impossible to recommend this place to others and would personally go somewhere else.!!!!!!😒

We were a group of friends and had booked a table for an evening meal. The setting is lovely, the mill, next to the river, a delightful setting and the building looked great. It was then downhill after that. The menu had a really limited and unispiring selection. Portion size was very small which would have been fine if it arrived hot. It was at best tepid or cold. The fish dish with potatoes was not enjoyable as it had congealed with the cold. The salad was very poor, the chips failed to arrive. The starters were so overpriced - a small piece of french bread with a little topping - bruschetta, was £8 odd. We asked for a wine list but it never came. We had to chase down someone working there to get the list so we could at least get a glass of wine. Despite it being nearly empty the service whilst friendly when you saw anyone was really slow and poor. Considering the high price charged it is such a shame as the location is really special. Avoid until the management sort the kitchen out, train the staff and review their pricing policy.

This is a nice spot great location, lovely garden etc but the food is shockingly bad.. tiny portions lack of any enthusiasm to make it look like you want to eat it ... I had a burger and it was cold, tiny portion of chips in a cup it looked lost on the plate,! no garnish there was a thimble full of coleslaw that looked like it had been out all day .... will go there to drink but to be honest overpriced and not enjoyable such a shame !

We have had excellent times there before but the food today was a disappointment. It is a shame as it's a lovely pub with friendly staff. One meal was far too spicy with no warning, one pretty tasteless, and one alright but nothing to write home about. Despite having booked a table we waited almost an hour for the main course. I've given it average because the waiting staff were really trying and the situation is so good, but the kitchen needs sorting. I'd go back if that happens.

What a beautiful Place to go to eat or drink. The food was excellent and service first class. I live in Kingston Upon Thames but would go there even though it is a good 40 minute as my preferance to eat out now. Well done keep up the good work.

I blame myself. I've been before and had a poor experience but I just had to try one more time. Silly me. We were kept waiting at a busy bar for eight minutes before we could announce our arrival and be shown to a table. My Mother 91 ordered squash tagine with harissa and I ordered smoked sausage ragu on papardelle. My Mother took one mouthful of the tagine and went bright red; "It's.... so hot". Bless her, I thought. "It's supposed to be spicy" I said, "It has harissa in it." I tried a fork full....... It was hot. So hot it cauterised your mouth to the point of numbness. We swapped plates. I picked out the edible bits and Mommy dearest woefully struggled with the ragu on a bed a bland.... Very bland papardelle. So lesson learned and my advice is stick to the chips, they can't mess that up......... Can they??

We stopped here for a sandwich, and the bread was awful, Not as the menu suggested Very stale , should have sent the meal back but we had a long and stressful journey, very sad as the venue is in a lovely setting. This was our second visit and it was bad the first time but we thought might have changed will not be going back or recommending this pub

Just had a trip to the mill for a Sunday roast. Never do these reviews but the trip warrants one. We booked as they have the kids table and we thought our son would like it. Ridiculously, it is up a steep flight of stairs away from all the main tables. We have a younger child in a buggy and there is no lift so this obviously hasn’t been thought through at all. The girls working on the table were great. We were put in a very dark corner initially and I asked to be moved. This seemed to take 3 people sort out. We ordered our food and drinks. Lemonade turned up as soda so needed to be changed. Our food then turned up and it was cold - my husband ate his as he was really hungry (he should have sent his back as well!) but I couldn’t. All the sides we ordered were stone cold as well - including cauliflower cheese! I told the waiter and said it was cold. It then arrived back and had literally been put under the grill - but obviously hadn’t heated anything up significantly at all. I’m not sure that is food standards safe!! I told the waiter again and he said ‘that’s how we sort it here, and there isn’t anything else we can do!’ Absolutely appalling service! I asked to speak to the manager who said she would get me a new meal as she didn’t want me going hungry! It came within 5 minutes- the meat was hot and every thing else was luke warm at best. And half the chicken was the literal carcass! At this point I was worried I might get food poisoning! There was no apology and when my husband paid she said ‘sorry you didn’t enjoy your food’ I didn’t get a chance to eat the food as it was cold! She took my meal off the bill - but no offer of a free drink etc. we were made to feel like we were making a fuss and should just eat it and be quiet! There was obviously some kind of issue with The kitchen but the front of house staff were so lack lustre and completely incompetent we obviously won’t be returning. I would avoid at all costs to be honest.

We generally like this place and have had occasional meals here over the years. The food has generally been decent, if fairly standard pub grub. So I popped in for an impromptu midweek lunch with my children during their school hols. Sat in the garden. Pleasant service when ordering at the bar, although the drinks tray I was given had an unpleasant congealed lump of something unidentifiable on it that had evidently been left uncleaned for quite a while, as it was glued solidly onto the tray. Ordered burgers - steep price at £14.50. Deeply disappointed with what was served. A low-grade cheap supermarket-standard bun, tasteless and rather greasy burger, tiny bit of limp lettuce, thin half slice of anaemic-looking tomato, with a sauce that was - hands down - the most ghastly burger sauce I’ve ever tasted, just completely overloaded with tarragon, of all things.

We both felt that our meal was very disappointing, and not value for money.The chips were over salted, I was only given 3 pieces of chicken Kiev from the chicken breast and overall the service was very slow, nobody checked if we were happy with our meal. I requested ice and had to go into the bar to get some.The location is lovely, but please improve the standards of service and quality of food.

Four for lunch on a Sunday. Friendly, helpful staff were excellent. Service was very efficient. Food also delicious! Fish n chips yummy, followed by Bakewell tart and custard also yummy! Setting is pretty, we sat outside on the terrace. Absolutely nothing to fault, what a pleasant change…… we will definitely be back!

Place was lovely and picturesque. Food was average at best. The smoked trout was very dry and we couldn’t find any garlic in the chicken Kiev. (The haddock was ok and the chips - excellent)NOT A FACE-MASK TO BE SEEN ON THE STAFF.Service was slow (over 30mins for sticky toffee pudding). Fortunately we were with great friends & had a good time.

Excellent service, stunning view, good food, friendly atmosphere and variety of places to seat inside and outside. Animal friendly and supports charity for ducks.

Lovely pub with friendly staff and good food in a atmospheric environment. Nice garden and also picturesque setting.

Not accommodating to change focaccia bread to ciabatta! Even though it’s on the menu! Gave two solutions to replace it. Offering to pay more! Chef refused both times! The chefs customer service is much to be desired!

Extremely friendly and helpful staff that were very helpful when it came to my daughter's allergies. They checked foods without any fuss and although there were a few things that my daughter couldn't have they tried their best to accommodate her. We all enjoyed our starters and mains. Unfortunately there weren't any desserts suitable for my daughter and her allergies on the menu.Would easily have been 5 stars if the dessert menu had been better for nut allergy sufferers.

I have taken my family here several times and I honestly cannot fault this Pub! From the stunning scenery to the lovely staff we are gladly never disappointed when coming here ! Staff are friendly and the food is delicious. I will be sure to bring my family here again very soon! Great kids menu for the little ones too may I add :)

Often visit the mill for lunch or a drink. As always was impressed with the friendly staff and great location. Service was efficient but also was warm. Menu has a large selection of food for all diets and tastes. Will definitely be back again soon!

WOW, pulled it out of the bag again. The pub was busy, great atmosphere, staff attentive & food was beautiful! Lovely lady who served us and our complicated group, what a great day out!

Lovely setting and a warm welcome , great service , main menu limited choice , great fish and chips , my only suggestion the rhubarb brûlée was a regular brûlée with a slice of rhubarb on top hardly what is advertised .

This was my first visit here after hearing so many good things and it didn’t disappoint!We were warmly greeted and shown to our table outside on the deck as it was a lovely warm day!We ordered drinks and food and both were outstanding, it’s clear the amount of love that the chef has for food, well presented too!We were also able to feed the ducks with food provided!This is a stunning place to eat/drink, in an equally stunning location My other half and I will definitely be back and I thoroughly recommend The Mill to everyone!

Often visit the Mill in Elstead, delicious food as always. Jim was a breath of fresh air serving us today, a lovely waiter who made our meal all that more enjoyable.

Came in for lunch on the 15th June expecting a nice lunch date. Due to traffic we were running late attempted to phone and inform them that we were going to be late to have the phone hung up on me whilst talking. Not welcoming at all when we arrived, forced to sanitise hands upon on entry before even greeting. Taken to the table told how to exit straight away before being seated then told we had to order online instead of being served by a waiter even though every other table had menus and were being served by a waiter/waitress. After ordering food a woman with short blonde hair and a blue vest proceeded to slam the cutlery on the table without a word. Food was good service was way below par on my one day off when I was expecting a nice meal.

We asked for a table of x12 and were put on the veranda, overlooking the river. Such a picturesque location, with wildlife all round you. The staff were most welcoming and friendly - and funny too - as well as being extremely helpful. They went above and beyond to make sure my family and I had a lovely evening. The meal was delicious - burgers and chicken Kiev and fish and chips. All polished off in no time! The Mill is my favourite 'go to' restaurant for quality food, a beautiful location and wonderful staff. A 5* review from me! Thank you Rachel and all at The Mill xx

Nice haunt with a lovely setting. The service was quick ordering through the app and the menu had a selection of everything . I enjoyed myself and I like the garden.

Bank Holiday lunch should have been a pleasant experience, with our small family group getting together to eat out of doors for the first time in many months, I had been looking forward to it.The weather was not great and the marquee roof was flapping over our heads noisily, people were sitting at tables but there was a lot of getting up and moving around, especially some of the bored children. We did not feel safe. One of my group ordered apple juice as she’s pregnant, and was brought a pint of cider, which was changed when we pointed it out.Over many visits to the Mill spanning 15 years I’ve always enjoyed the food. On this occasion two of the group ordered lamb, and were brought portions so mean they should have been on the starters menu. With the lamb was one smallish potato cut into pieces. Poor value for £15.As this was a double birthday get-together and we were not enjoying sitting under the flapping tent with people wandering up and down we ate up and left, to get some cake elsewhere as we were hungry.My complaint and comments were met with a bland answer about portion sizes having been improved.There are a number of pubs in the area which offer a much better experience, a shame because I’ve liked The Mill, but I don’t want to repeat the dismal experience and will go elsewhere.

We stopped at this beautiful pub, the location is amazing we had lovely lunch very welcoming staff. We did feel very safe in this terrible time. We will definitely be back soon!!!

Popped in for lunch, was very quiet as you’d expect mid week due to weather. All the staff were very welcoming and helpful, lovely bubbly lady at the front. Both being vegan, I ordered the vegan club sandwich which was amazing and my partner ordered the aubergine without the yoghurt which I was very jealous of, 10/10. Was pleasantly surprised with the vegan options and them making the aubergine vegan for us, would come back in a heart beat. Thank you for all your hard work! Thank you also for the dog treats he thoroughly enjoyed them.

Booked for a beautiful Friday evening, we had the warmest of welcomes from the lovely lady at the front door who was very helpful and explained how to do the track and trace as well as show us the one way system too. We were seated on the decking area with a stunning view over the river as the sun started to set. The waiter brought over some complimentary Prosecco to help us celebrate our anniversary which was such a lovely touch to our evening! The food was absolutely beautiful, we had the asparagus & bruschetta to start with, and then we had a chicken Kiev & steak as mains along with a cheeky mango crumble for dessert. The food was cooked to perfection, the crumble was deconstructed but was a really nice touch! Thank you for a brilliant evening, we shall be returning!

First time out in a long time and glad I came, safe and secure covid wise and service and food great!

Sad to see the other negative reviews, yes things may go wrong sometimes, but under the circumstances I think the Mill are doing a decent job! The service on our visit was friendly, well organised and efficient and the food was tasty. Good old chicken kiev was great. I understand it's a pretty long way from the kitchen to the garden and they are certainly getting their steps in! It's probably tricky to serve piping hot food when it's travelled through wind and rain down the garden! Look forward to a visit inside soon where we don't have to worry about huddling outside in blankets.

A beautiful setting by the River Wye lake and some nice footpaths around. Most of the staff were friendly and around all the restrictions, they had the necessary Track and Trace in place. However, upon entry, I was a bit surprised when some of the people we were with were given masks when one has a medical exemption and the other had a face covering (not a surgical mask but this still counts). Later on, an elderly person I could see was aggressively scolded for simply leaving the table without a mask (she was not inside or even going inside). It’s taking the whole thing to another level really. Apart from that, the cabana meant we were shielded somewhat from the weather but there weren’t any heaters too accompany you so do bring blankets! Despite this, they were easily accommodating if we wanted to move to the middle of the cabana to avoid the wind. The adult’s menu was overpriced (Steak and Chips £25 with the Steak being very fatty and small) and the children’s food was overcooked Pasta and stone cold. While they warmed it up, it didn’t sadly suffice. The app where you ordered your food and drinks was sufficient though which was good. Overall, it was a nice setting and hopefully the big re-opening indoors on May 17 might solve some of these issues.

Had a nice setting to it and friendly atmosphere. However, the food was not of that good quality and we did have to send the food back twice since it was really cold. Some of the staff were friendly but there was one really rude waiter who was snappy and short when we asked a couple of questions and he was strict about wearing masks when we were walking to and from the table even though we were in an outdoor setting despite COVID regulations not including mask wearing outdoors. The service was fairly slow and some of the meals were very expensive. I think if some things were improved especially the manners of one of the waiters, things could be much better.

We had a lovely meal here on Friday. Happened to be the coldest night in a while, there was a big gazebo that all the benches were under so that helped a bit.We were able to get a member of staff to take our order rather than using the app which I appreciated. Two of us had starters and we all had main courses. The food was super hot which was great! I had the salmon and it was delicious!It took a long time at the end to be asked if we wanted dessert and we had to leave the table to find someone to bring the bill.I will definitely return here but hopefully on a warmer day, or when we can sit inside!

Booked for 1.30pm as birthday lunch for my partner and family. We had to order via an app, which in this day and age is totally fine - if the app worked. Took 3 attempts to have someone take our order, as the app was not putting through our order. So, eventually at 2.10 someone finally took our order - hurray! 3pm - still no food and all we ordered was a few sandwiches?! We had to leave as we had other birthday plans organised. So unbelievably disappointed. Would you believe we drove 30 minutes for this! As someone who works in hospitality, I can appreciate a busy day, however.. there was all of 10 tables seated and more than enough staff. Only plus, the weather was beautiful.

Absolutely excellent service as well as fantastic social distancing measures put in place. The staff were accommodating and knew the menu well. The food itself was delicious. Cant wait to come back and try more dishes!

I booked this place on a whim for the other half & I as our first meal after lockdown mk2. So glad we did! even the mrs was happy (which is no mean feat) The scallop started was fantastic and reasonably priced too, probably could have eaten another 12. Mains were delicious, couldn’t fault them at all. All the staff were lovely and couldn’t have done enough for us. To top it off is the beautiful location. We can’t wait to return in the daytime!

Popped in for a quick business lunch, had a beautiful pork dish off of the signature menu, was absolutely brilliant! Service was great from the front door all the way to the bill! Definitely recommend and will be sure to return;

We booked a table at the Mill, such a picturesque place.Lovely food, we had 2 starters and 2 mains.The service was impeccable, Rachel made us feel very welcomed.Christmassy atmosphere all around, what a gem!Can't wait to be back for another great experience

Really lovely old fashioned looking pub, and interesting scenery (The Old Mill).Service was pretty slow.Food was good, but portions were quite small and it was rather expensive.I would probably return another time.

efficient staff let down by the food cold under cooked chips with very oily burger, poor presentation skills such a shame beautiful building and surroundings

Booked a table for 2 online for a first date. Having previously been a couple of years ago I wasn't expecting poor service and quite frankly mediocre food. Although I had conformation of my booking they couldn't find it on their system so I opened my email to find a cancellation from them sent 2 minutes previously.We were found a table and dually ordered then sat back and waited......and waited.....and waited zzzzzzWhen the order arrived my first thought was ' where is the rest 'Condiments were ordered and never arrived, drinks were ordered and after 20 minutes I actually went to the bar to hurry them up. It's such a beautiful place and it should of been a wonderful evening but was let down by poor service.We are planning to meet again, hurrah, so all is not bad news but we'll be going somewhere else. Please do better

What a difference a week makes! The guys at The Mill have done such a sterling job since reopening, ensuring a safe, friendly environment. I'm surprised by the negative reviews, I've found the staff have been superb coping with the constantly changing rules! The menu was less ambitious than before lockdown, but today we had a wonderful surprise as it was the first day of a completely new menu, and boy does it read well! Some great seasonal tasty Autumnal dishes: game faggots, scallops and chorizo (yum) some interesting vegan dishes and as for the puddings....they looked and tasted divine!Well done, we shall be back soon.

From the warm welcome to the delicious food I have never once been let down by The Mill.Polite and professional staff, good Covid awareness and precautions, great new menu that Im excited to try more of. And to top it off the location is unquestionably one of the most beautifull for miles around. A beautiful place to pass away the time with a drink or share with friends.

Visited with a friend recently, felt very covid safe and the staff were very friendly and rightly cautious, food was sublime for the price. Will definitely return and reccomend to friends and family!!

Beautiful location, friendly staff and tasty food! Visited many times as it’s only a short trip from Farnham. Especially lovely to sit outside by the river to enjoy a pint and burger in the summer. Also lots of room for events!

Drastically overcharged with slow service. London prices for not an overly impressive place. Lovely setting and free parking, but slow service and staff lacking knowledge. £35 for two drinks.

Visiting here for lunch has really made me not want to bother going out to eat at all until covid is no longer around ! There really is no point spending the money if all places are as unfriendly and rude as the staff are here !I have been abiding by all the government rules and have been nervous about visiting places myself but always act sensibly. However - coming here - the staff treat you like a criminal ! On arrival they were rude to my mother for being on the phone near the entrance - even though outside ! They then placed us on a very dark and dingey table and when we moved they told us off for that too and said it now meant they had to sanitise another table- as if spraying one extra table is exactly difficult!! And then they didnt bother to ask us if we wanted water or came over to ask if we needed more drinks so mid way through a very salty lunch I got up to ask for some water (standing no where near anyone at all!) And was shouted at - 'MASK' a staff member shouted at me - no politeness or would you mind putting on your mask !? I think these staff members have completely forgotten they are supposed to be in hospitality ! So rude the entire time ! The food was mediocre - very expensive for what it was. We will not return here. Very unpleasant.

Beautiful surroundings, polite staff and very well COVID managed. However the food was poor. Three of us ordered different things and everything was disappointing. I will say though the staff were also hosting a wedding so maybe the kitchen standards dropped due to the demands of the day. I feel this might have been a one off bad day so I do recommend visiting.

Very welcoming team aware of social distancing. Limited menu and you had to scan a QR code to read it which the waiting staff didn’t tell us! Wine really expensive and no wine menu offered. Dog was made most welcome and given her own biscuits!

We have had a couple of meals and drinks here since lockdown eased. The food has been great, good sized portions at a reasonable price.Track and trace details taken. Plenty of hand sanitizer available and directed to use prior to entering the restaurant. One way system in place, charming and helpful waiting staff. Ben our waiter was very efficient explained all the Covid measures and checked back on our table to see if we needed anything. Overall a pleasant dining experience. Lots of outside tables with shade in a beautiful setting. Really surprised by some of the reviews on here as we could not have had better service or food when we visited.

Once again the Mill lived up to its reputation in the family for comfortable safe surroundings and good food. And they didn't mind us playing a couple of quiet board games.

Lovely location and friendly staff. Food let it down, overpriced and nothing special.I aite haddock and chips, the skin of the fish was left on, the batter was chewy (not at all crispy) and like cake dough inside. In fact there’s was more dough than fish!Chips were supposed to be triple cooked, they definitely weren’t, they were also soft and chewy! £14.95 for that? Can’t comment for others I went with but they seems to say the same re their chicken burgers and chips

Very pleasant welcome at the door and then very poor service despite seeing a lot of staff around. Main meal was small and not as described on the specials board. Disappointing experience.

On a lunch time when there were dramatic changes in weather, staff worked hard to offer service in the garden and then to allow the garden diners to move back inside. The Mill location is idyllic and it must be a hard place to work in because of the different levels. Staff are young, enthusiastic and friendly. Food comes quickly and is presented attractively. Truly a great and sympathetic team effort today.

Cosy. Nice atmosphere. Use often and lovely in warmer months when able to sit outside by the river. Grandchildren love it also when able to feed the ducks

Good place for Saturday lunch. Beautiful setting, incredibly serious about sanitation and covid safety measures with sanitiser everywhere and track & trace in place. We had sandwiches in the sun. Dog friendly too - would recommend. Lots of parking.

Went to The Mill as part of a work's team dinner. The lady who organised it had her wedding reception there and thought it was great. However, I was fairly disappointed. The waiter only ever took one drink order from our table so our drinks bill was fairly low. The meal was average at best. Started with the pate and chutney which, in itself was lovely, however the toast that came with it was small and thin. Barely worth having. Had the pork to follow which was on a bed of crispy godknowshat that was burnt underneath. The pork was ok but a bit fatty. Had the sticky toffee pudding and icecream for dessert which was the best part of the meal. The waiter was surly and grubby looking. He clearly couldn't cope with the large number being served. Having said that, it was known it was a large group and maybe they should have drafted more people in. The setting itself was lovely so I'd go back in summer and wold see if the service and meal would be better in a much smaller crowd. A bit disappointing and, frankly, I'm not in a rush to go back.

Arrived on a Saturday night, 6 people and a dog. Looking for a table, walk past the main bar and several members of staff all of who ignore us, wander into the side “bar area” only to have a very scruffy looking member of staff (would guess a manager or supervisor) shout at us behind the bar “dogs aren’t allowed here!!!!” We then ask him for help in finding a table and he very frostily threw menus on a table (set up for a 4 and with a reserved sign on). We were about to walk out there and then but against our better judgement decide to stay as kids needed feeding. Table didn’t comfortably fit 6 but went with it. Very limited choice on menu. Settled for special of KFV (vegan burger special). Tiny portion and incredibly dry, bought in and over cooked. Partners daughter (7 years old) actually asked if we had ordered a kid’s meal as well as the burger was so small. Fish and chips very bland, mushy peas very dry and tasteless. Duck cassoulet was very average. Feedback given to waiter and a half hearted apology was given. Pub wasn’t busy at all and unfortunately given our experience can see why. We have been coming for many years but each time we have been recently it has been worse and worse. Such a shame.

Bit chilly when we arrived but warmed up.Had starters of soup and terrine. Soup was underseasoned but easily rectified. Terrine was very nice. Bread with both was thin sliced, a bit stale and uninspiring.For mains we had confit duck cassoullet and scampi. Duck cassoullet was very nice.Scampi was not great quality and the chips were slightly underdone. Wine starts at £19 a bottle. A bit pricey but seems to be the going rate these days.

Great meal out, there was a minor misunderstanding ordering and the person who I believe was the manager was quick to resolve this and dealt with it brilliantly. The place was cold which you expect this time of year but the food was also a little cold too which may have been due to the draft.Would definitely recommend.

Ruddy lovely pub! Had a great time, staff were so friendly and the manager was so helpful. Would go again if in the area.

We booked for a family meal midweek.Welcome and service were good.Loved the mushroom starter. A couple of our group had the crab but wished they had the mushrooms also when they saw ours.Lovely location, beautfully lit after dark. The scaffolding didn't really detract form the building, there must be some work going on during the day at the moment.We would go back. Might even try the quiz night they advertise every other Weds pm.

Not quite as good as last time, service slow to nothing at all - waited for nearly an hour for the food to arrive and when it arrived the chips were over cooked on all the plates - it’s a lovely pub and great that our K9 friends are allowed in so we will keep going back .., but .... here’s hoping hopefully better food and quicker service next time

Really good food, lamb was cooked perfectly and the service was amazing! Will definitely be returning again soon!

Glorious setting by the river and beautiful building, but what terrible food. We had lunch there today: bland watercress soup with ‘plastic’ white bread (no spoon / knife / butter for the bread), unimaginative heap of couscous with nothing else in it at all which was listed as a main course (laughable), crab on toasts floating on a sea of oil (very average and very small), and a bowl of soggy, grim, rosemary chips (quite where the rosemary featured was a mystery). Won’t be returning any time soon.

A large party of us went on New Years Day for our family lunch. Because my previous meal had been so good I was a little concerned, due to the time of year, this wouldn't match up.....how wrong I was. The food was fantastic, I had the pork belly which was the best I've had. I noticed all the plates were pretty clear by the end and, despite a huge quantity of roast potatoes, they were fought over. I have always been proud of my own roasties but The Mill have stolen my crown. As well as the lovely food the staff were friendly and attentive. Again, my disabled partner was assisted with patience and without fuss. Anyone who requires help in this way will understand how much that means. I am just about to book again!

We dined from the Christmas menu having pre-booked our party of 7, the whole building looked lovely, staff were friendly and we had a lovely fire in the room we were seated in. Food arrived promptly, and our friendly waiter served with good humour. My partner and I both had starters and mains, the others opted for mains & desserts. My partner & I chose the vegan option main, a polenta pancake with roasted cauliflower, courgette & caramelised cob nuts. And this is where the niggle lies, the dish consisted predominantly of the polenta, which was a rectangular slab in the middle of the plate, rather than a pancake of any sort. It tasted of very little. The roast cauliflower and courgette were tasty, but in very short supply, as was the carrot puree, neither of us had any cob nuts. We chose not to make an issue as we were supplied with ample roasted and tasty veg to have with all our mains. As this was a dish from the Christmas menu it lacked anything that made it feel 'special'. It was a bit disappointing as as we'd expected it to be a bit more tasty than that. I feel more thought could have gone in to making the veg the star of the show, rather than the polenta, which is rather tasteless.

Its such a lovely venue, warm and cosy. I can imagine in the summer it would be great to sit out in the garden along the river. The food we had was great and the prices were reasonable. Some where I would recommend.

Had Christmas lunch with colleagues. It is a really lovely setting and service was warm and efficient despite being very busy - although we had pre-ordered the food. We had starters and mains and no room for the desserts we had planned! Great place.

Someone else was paying for me so I couldn't say anything to the staff but just had the Suet game pie lunchtime, however it was not suet it was pastry and there was barely any meat in it, maybe 4 small pieces. The dressed crab starter was overpowered by the taste of mayonaise.

One of the worst Sunday lunches I have had. Terrible quality meat (beef) , roast potatoes rock hard, vegetables lifeless. All in all terrible and at £17.00 appalling value for money. Never again !!!

Tasty food, good service. One of the few places in UK which can serve a burger not overcooked. Nice atmosphere and setting.

We visited The Mill at Elstead and it was a lovely setting with a mill on entering. The staff were friendly and the food was of a good quality. The food was average but the setting was lovely. Coffee was over roasted and not great. The deserts were very nice. In summer I am sure would be a lovely place with the garden. Would come back if in the area.

Called into The Mill yesterday for lunch with a friend..The service from Barman to waiting staff was excellent, friendly but not in your face. The food ordered was lovely and plentiful (in fact I took a doggy bag home).The atmosphere and building was lovely and warm. Would certainly call in again.

Fantastic Monday lunch! Such a brilliant family friendly pub with wonderful service. Sadly didn’t get the name of the charming helpful bar man ! What a star he was so welcoming to us and couldn’t have been more helpful. Our 10 year old yellow lab was made to feel like royalty as was our 3 year old boy!!! Will definitely be back thanks so much

Visited here a few times, always had good food, staff have always been friendly, it's also a lovely place to go for a chilled pint/wine in lovely surroundings,

I've been here a few times and it never disappoints. It's a great place to go for an outing with family or friends.

After waiting for an extraordinary length of time to be served I was handed two pints of froth by a very young barmaid. When I complained that I had been savagely shortchanged I was told by an interfering patron that I should complain to the manger and not the 'poor barmaid' that was 'just trying to help out'. It turned out the customer was ex bar staff and was interfering with the sale. On top of this I was charged double the price you'd expect to pay in any normal public house. Later on when I received a pint from someone else in my party, the same thing happened again, so I took a photo. See attached.

If you want to save a tenner, get the kids roast - they’re the same size as an adult portion, In fact don’t bother going at all, it’s run by an extremely rude manager.

Gorgeous country pub with great food and friendly staff. Book ahead as it’s very popular on a sunny weekend!

Service at the Mill is brilliant! Notably Jack in the bar is wonderful - great chat and always puts the customer first

The drinks are very good as befits a Fullers establishment so safe ground there. Bar staff very friendly and helpful and obviously hardworking as a busy evening.

Set in picturesque Surrey countryside no pub or restruant could ask fora better venue and The Mill is clearly a very popular pub.

We paid two visits to this venue. One on a weekend and one during the week. The weekend visit was a mistake for this very popular venue. The Pub has a lovely setting by the river, but on the weekend they need to up their attention to service and time, and when these are wrong then the quality of food suffers. A hour for starters is not acceptable and obviously our main course suffered. A reduction was made to the bill to compensate for the time spent over lunch 1.00pm to 4.00pm.Through all of this the staff were always polite. NOW the weekday lunch visit was totally different .No long waiting times ,food was hot and tasty. So be warned. Same amount of people, time for lunch ,noon to 1.40pm.Both meals were 3 courses

Beautiful setting and opportunities to see the mill waterwheel still working and then enjoy a great lunch either overlooking the water or inside a traditional and rustic building. We thoroughly enjoyed a typical English meal of Fish and Chips and mushy peas. You can't beat the batter of beautifully cooked fish in the UK.

I cannot praise the staff in the restaurant highly enough. They are a credit to the Mill. Attentive, friendly and professional. The restaurant is very cosy with candlelit tables. We had steak and it was cooked beautifully. Everything was delicious. Well presented and although they were busy nothing was too much trouble. Lovely evening had by all. Thank you to all the team.

My elderly friend finds it extremely difficult to walk since she was hit by a car and her leg smashed.

We came here for my sisters birthday and had a lovely time from start to finish. The mill in the entrance is amazing to watch, and the gardens are beautiful. The staff were very friendly and attentive and the food was absolutely delicious. We had Sunday roasts all round and they were all very tasty with huge amazing Yorkshire puddings. They also very kindly brought out a “birthday brownie” for my sister piped with a lovely birthday message. Perfect for a family Sunday meal. I’ve been here a few times now and have always had a good time, would highly recommend. Compliments to the chefs! ;)

Special evening as meeting a friend I hadn't seen for 14 years so wanted the location to be as pleasant as possible. I made a special trip, in person, to book a really well positioned table as I had been placed by the toilet door on a previous visit.

Appalling food and dismal service.

We choose this venue as meals are served non stop, ideal for a late lunch and relaxing during the afternoon. Light lunches and drinks were ordered and the service was good.

Visited with a friend today had sandwich's which was delicious. The service was 5* and a beautiful location too highly recommend !

We chose the Mill because my partner is disabled and they were extremely helpful when I emailed them. This exemplary service continued when we visited. The staff couldn't have been more helpful and made no fuss about my partner's access, they just got on with it as if they had wide wheelchairs every day! The food was delicious and I thoroughly recommend the black pudding croquettes. Unfortunately I was driving but managed a pint with my meal. The waiter was very knowledgeable with my selection and the ale was gorgeous and clearly well kept. I asked if I could take a small cake for one of the party and, again, they couldn't have been more helpful. It was an evening I will treasure.