Based on 2.056 opinions finded in 2 websites
Based on 2.056 opinions finded in 2 websites
Nº 437 in 703 in South Gloucestershire
Nº 86 of 137 British in South Gloucestershire
Opinions
Cheap and cheerful (tables do however need to be cleaned between customer uses ☹️)
Martin B . 2025-03-27
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Really great selection of food to choose from also a great selection of beers too would recommend this place
William O Brien . 2025-03-25
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Food was ok. The pub needs a total refurbishment.
Alan Duxbury . 2025-03-11
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Been here many times for carvery, always lovely hot food, very friendly staff, would recommend and will keep going back
Linda Hopkins . 2025-03-06
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Great breakfast. Plenty of variety. Well presented and delicious
Jo Ratcliffe . 2025-02-28
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Had a great time here tonight the food was good staff was happy
David Leonard . 2025-02-28
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The best restaurant I've ever been to amazing staff always happy and making everyone laugh amazing boss that works there very good price of food amazing food quality and amazing deals all week I highly recommend going here with anyone you know friends family I guaranty you will have an amazing experience
Miles Mccauley . 2025-02-28
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Unless you want food poisoning avoid. They forgot to change gravy from morning to evening. Cold so warmed it up. Called in health and safety. The report said food was reheated. This was 2 years ago. Haven't been there since. Landlord had. 2 kids running around and arguing with partner so all could hear. Kids were unruly. Came out after meal was sick in the carpark. And all weekend was admitted to hospital with camobactor.
liver 1047 . 2025-02-28
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Good, honest food. Always a good place to stop for a hearty meal that sets you up well and the team are lovely too. We visit whenever we are hungry and happen to be in the area
Sophie L . 2025-02-27
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My self and family come here quite often ,its good value for money, and food is yummy.love the puddings, The staff are always polite and friendly.
Siobhean Dwan . 2025-02-25
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Such a great and friendly place. Love it. ❤️
Tommy Wild . 2025-02-25
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The carvery was lovely, the fish and chips great and the kid's pizza was well received by our daughter. Staff were very friendly and helpful, and the ambience was very nice. Nice large car park and outside areas that would be great in the warmer weather. Only downside which is all too common is that there could be more outside play equipment for kids and then more families would come.
Gary . 2025-02-24
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Great service, really enjoyed our visit. Carvery was so fresh and tasty. Staff were amazing, friendly and welcoming.
Chase Hynam . 2025-02-22
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VEGETARIANS BEWARE! The so-called 'Meat Free Carvery' has no meat free alternative as a centrepiece on your plate. I was told at the counter that I must just choose the vegetables!
CS . 2025-02-21
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Quiet table but not helped with system for ordering food an drink as a new customer! Had to guess! Drink ok but carvery not very tasty! Bland meat taste as well as begs! Won’t be returning!
Victoria Stocks . 2025-02-15
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Wonderful breakfast, good price......best brekkie around...!!! Easy access to get in for less mobile, plenty of seating...free parking
Liz Webv . 2025-02-13
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Love your carvery we go there a lot
Margaret Jefferies . 2025-02-09
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What an absolute gem of a pub! We visited recently and were blown away by how fantastic everything was. The carvery was amazing, with perfectly cooked meats and a great selection of vegetables and sides – hands down one of the best I’ve had in a long time. My daughter opted for one of the thin crust pizzas, and she absolutely loved it – the crust was perfectly crisp, and it was full of flavour. The staff were superb – really friendly, attentive, and made sure we had everything we needed. The venue itself was spotlessly clean, which we really appreciated, and there’s plenty of parking on-site, so no hassle there. We had such a great experience that we’ll definitely be coming back again and again. Highly recommend this place to anyone looking for great food, a welcoming atmosphere, and excellent service. Thank you for a brilliant visit!
Ian G . 2025-01-22
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We absolutely loved our visit to this pub! The quality of the food is outstanding, especially for the price – it’s such great value for money. I had the carvery, which was not only generous in portion size but also perfectly cooked and full of flavour. My daughter enjoyed one of their thin crust pizzas, and it was absolutely spot on – fresh, tasty, and cooked to perfection. The pub itself has a lovely, warm atmosphere, making it the perfect place to relax and enjoy a meal. It’s also really modern and convenient, with excellent WiFi, which is always a bonus! The staff were so friendly and helpful, and the whole venue was beautifully clean. On top of all that, there’s plenty of parking, so it’s super easy to get to. This is definitely a place we’ll keep coming back to – great food, great service, and great prices. Highly recommend!
Ian Gibbons . 2025-01-22
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Nothing to say, dissapointing roast, beef very fatty, looked like the cheapest brisket, veg on offer dissapointing, and puddings, didn't order as no ice cream, 90%of the pudding on menu come with ice cream, plus bottomless ice cream, with the flumps, etc, kids wanted, machine was broke. They told us been broke for weeks so not available, so take it off the menu!!!
Liz Parker . 2025-01-21
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Really good place for food and drink. Highly recommended.
Steve Summers . 2025-01-14
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Dined as a couple -both opted for the carvery. One chose beef, the other turkey. 2 slices of each given then there was an excellent range of vegetables to serve ourselves. Always good value but a special offer made this visit even better value.
Alman Dursley . 2025-01-14
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Had a traditional carvery at the Masons Arms which was really good value. Really tasty and hot food. Good choice too. Staff member Michelle was really welcoming, helpful and friendly on the both times we have visited.
Matt Albury . 2025-01-12
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Been coming to the masons for years, they do a really nice breakfast and carvery. Staff are always lovely. Would definitely recommend to people who haven’t been here before
Chantal Guille . 2025-01-07
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Good atmosphere, Good quality food.
siobhan Payne . 2025-01-07
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Myself and my 2 friends have been here a couple of time's with are Autistic boys. Staff are Friendly ,helpful especially a lady called Alison nothing is to much trouble and she is very understanding to the boys disability. She always goes out of her way to make it a stress free and pleasurable. Food is great and good value ie : - pizza, carvery and puddings Thank you so much Denise ,Sarah ,Zoe and Boys . Last in 18/12/24 Happy New Year All.
Denise Price . 2025-01-06
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Most recent visit was much better than expected. Generous portions of food and the staff were friendly and helpful. Pizzas good, burgers okay, carvery as expected. Get the app for the benefits if you’re likely to visit again, we received 25% off food for registration which brought meal for five without drinks under £50 so good value. Have avoided for a few years but would be okay to go back now. Good spot on A38
philth . 2025-01-05
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I had a family meal on the 29th Dec '24 and we will be returning, we all used the app to order food and found it very easy, absolutely amazing food, excellent service, polite friendly and very efficient staff, excellent atmosphere, perfect family night out, we were all very impressed, thank you everyone at the masons arms. 5*, 10/10, 100%.
Melanie Jayne Carter . 2024-12-31
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Had ro leave a review after having had Christmas day lunch here . Me and my mother come here often and are always treated well by the friendly staff. We always leave with full tummies having had a value for.money meal. We arrived for Christmas day lunch and we were firstly delighted with the Christmas decorations. The staff were attentive and friendly as normal. Despite being very busy the service was excellent and very well organised. The staff were happy and upbeat and nothing to much trouble. The food was good and the main (carvery) was lovely, the only issue for us was that we couldn't eat it all! Excellent value for money. We'll done to everyone involved for a very lovely experience.
Heather Appleby . 2024-12-28
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Lovely food, staff are fantastic always polite and friendly couldn't ask for anything more , very good customer service
Mary Melody . 2024-12-28
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Had a lovely Christmas dinner and can't fault it. Staff were helpful and polite. Well done for giving us a lovely Christmas day.
jane grover . 2024-12-27
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Great food, Staff are amazing and friendly
wes commons . 2024-12-24
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Lovely carvery and we'll priced
mark baker . 2024-12-18
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Emily was brilliant. Excellent service and very attentive. Lovely place to spend time with the family and some great food.
Paul FARLEY . 2024-12-15
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Enjoyed a lovely family meal, cannot fault the service and pleasant staff.
Brian Tovey . 2024-12-15
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Great food either served or from the carvery. Staff very friendly too
Jenny French . 2024-12-15
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All the staff were amazing merry Christmas 🎄 everyone
Sharon Willmott . 2024-12-15
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Emily is very polite and helpful
Nick Wood . 2024-12-15
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Attended today for a carvery which was absolute value for money, Emily was fantastic throughout our stay highly recommend.
Craig Roberts . 2024-12-15
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Amazing carvery, everything was so fresh and there was plenty of it. There was no wait to be seated or served at the bar or food station. All the staff were friendly and chatty, particularly our server Emily. Will definitely come again.
Darren . 2024-12-15
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Excellent service from staff, food was very tasty I have visited a couple of times the staff are always polite but its does get busy around 9.30am as I like visiting for breakfast
Stephen Bryant . 2024-12-10
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Popped in for breakfast, with partner and m-i-l Everything you need for a breakfast. Hot, cooked well and just what I needed. Greeted with a polite warm welcome from Alison and other members of the team.. 🙂
Kelly Evans . 2024-12-09
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Great food and always a lovely selection! Big thanks to Alison for her great service always go above and beyond!
Demi Bowler . 2024-12-09
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I often pop into the Masons either for breakfast or carvery, I'd like to say a massive thank you to Alison for always making our visits extra special, going above and beyond every time. Big thank you Alison your the best
Kirsty Tuffley . 2024-12-09
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Had a visit today omg food is was amazing and Lucy was a delight very friendly helpful will be back
Anne Davies . 2024-12-08
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Food and service was excellent and Emily was superb
Chris Davies . 2024-12-08
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Great food and great service from Emily!
Hunter Lilley . 2024-12-08
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Always lovely to go there! Friendly staff and great food! Emily deserves a cat. :)
Sully Woodlock . 2024-12-04
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Lovely meal tonight. Emily deserves a Cat. Great service. Food was really nice.
Sonia Gould . 2024-12-04
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Emily needs a cat 🐈 Happy and friendly service. Cavery was good
Luke Bamford . 2024-12-04
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Emily deserves a cat 100% Great service and awesome personality
Milan Stanojevic . 2024-12-04
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Sunday lunch, very good value and nice friendly staff!
Joanne Wolter . 2024-12-01
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Emily is great and deserves a ginger cat, carvery was sensational💯
Oly . 2024-12-01
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Emily is amazing, get her the cat! 🫡
Connor Tuck . 2024-11-29
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Great carvery and Emily deserves a cat
Matty Stockton . 2024-11-29
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Friendly & nice atmosphere. Pizza & Fish and chips very good. Emily deserves a cat!! Apparently..........
Ian Coleman . 2024-11-28
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Great pint and Emily deserves a cat. A big cat!!!
Chris May . 2024-11-28
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Thank you to the wonderful Front of house ladies !
Lara Lara . 2024-11-13
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Excellent - carvery - service - atmosphere. Would recommend for Sunday roast. Try it!
John Hurst . 2024-11-12
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Lovely place, staff are really friendly and helpful. Food is great! Highly recommend
Lucy Brown . 2024-11-12
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Another delicious meal from Chris. Great to have good vegan and veggie roast dinner options too which aren’t obscure. Nice atmosphere, quick service and good value
Tina Arena . 2024-11-11
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A lovely breakfast. Lovely staff
Kels Glastonbury . 2024-11-11
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Excellent food and service from Emily - nice atmosphere too. Will be back.
Clare Swindlehurst . 2024-11-10
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So glad I found this place a short drive from my house. Fab all you can eat breakfast and carvery. Such good quality meats and veg. Best roast potatoes I’ve ever had! Karl the chef is so lovely and funny and really makes the experience so much better! 10/10 from me
rowan keane . 2024-11-10
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Lovely pub, All staff are brilliant, food always fresh. Highly recommend!
Bethany Harris . 2024-11-05
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Amazing breakfast well cooked well presented staff very helpful
amanda leonard . 2024-11-04
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Had a fantastic meal, as we always do. Thank you.
Gordon Wood . 2024-11-04
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Chose this place early evening. Roasts & pizzas ordered. The service was fine & most staff friendly. The food was average and seemed to have been stood in the servery for sometime. Maybe earlier in the day would have been better.
Paul Roper . 2024-11-03
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I decided to call in for the "all you can eat" breakfast, and was blown away by the warm welcome, fast, friendly service and cleanliness of this establishment. The food was hot and enticing, this is how I remember Stonehouse used to be, and has restored my faith in them after having had a bad experience at another Stonehouse establishment recently. I only wish I lived nearer here, as I would certainly call in more regularly for a fantastic breakfast.
D D . 2024-11-03
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Best cavery around, go there regularly have even booked for boxing day 👏👌😊
Val Thoburn . 2024-11-01
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Staff are so helpful and the food is great.
simon flowers . 2024-10-26
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Had a great carvery, will definitely be back.
Jun . 2024-10-25
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Popped in for a coffee between jobs, and observed the place was busy, people enjoying themselves and full of conversation. Having started my day at 5.30 am, and hitting the place at 11.30, by 12.30 the carvery was already going down, so i quickly ordered a medium carvery, took my ticket to the chef, who was Terri i believe, moaned my coffee would be cold in jest by the time i got back to my table as the que was relentless. Anyway sat down for my food, which was lovely, the veg was great, the greens were green, the roasties were golden and crispy, the meat was tender. Had the beef, and i honestly say it was beautiful. I didnt expect an apology for a comment i said in jest about my coffee, and a new fresh one to be delivered. Exceptional service, polite staff, and all doing what they do under pressure. Well done to the team.
Clare Glanville . 2024-10-25
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Visited Sunday, so busy. Lady at the door checked if our table was ready unfortunately some people had over stayed their time slot but the nice lady rearranged her bookings and fit us onto a different table. What a relief , we had 4 roasts and 6 burgers the food was quick and very nice . Great place to eat and very accommodating personnel
Princess . 2024-10-25
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Good food, great service, friendly atmosphere.
MARTIN BODMAN . 2024-10-25
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My favourite place to eat. Lovely friendly staff and great food. All you can eat breakfast and gorgeous carvery. Spot on everytime!
Nichola Littlejohns . 2024-10-25
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We had a lovely dinner out with our family and grandsons with helpful friendly service and good value for money food in a pleasant setting.
Derrick Sheppard . 2024-10-23
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So disappointed, chef serving Carvery , rude and unfriendly, and mean with meat portions. Veg overcooked, soggy and tasteless . Extra payment required if pigs in blankets wanted . Toilets dirty . Other members of staff were nice .
Louise Dalrymple . 2024-10-21
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Great food You can have as much veg as you like
Robert Davison . 2024-10-13
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Sunday Carvery was good. Great selection of food and the staff were friendly and efficient. The main thing that let the venue down was the appearance. It looks quite run down from outside. Inside was OK but the toilets weren't clean (there was actually excrement on the back of one of the toilet doors!!). The radiators all look really rusty and made the inside look really tatty. It's a shame as the food and service was good but I wouldn't want to stop there again.
Glesni . 2024-10-13
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We did a walk in at a busy time but we're found a table, didn't use the ' quick ordering ' via QR code as Internet has no signal here and disappointingly no normal WiFi available just one you have to sign up to which I won't do. We had the carvery which was the usual good value but not great grub. Would still go back though 😀
Brian M . 2024-10-13
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Came here for a carvery lunch and a cooked breakfast on different days. Lovely, hot, plentiful food, pleasant and helpful staff and a nice cosy interior. Not a gastro pub by any means but a good quality affordable eatery.
Rachel Souter . 2024-10-11
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Great surroundings .and a great carvery .
Colin Cox . 2024-10-10
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Good food. Roast beef was beyond excellent.
julian hughes . 2024-10-09
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Great price for an all you can eat English Breakfast. All food fresh and hot. Plenty of free parking. Clean and tidy establishment. Will certainly return.
Matt Wyatt . 2024-10-09
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Lunchtime carvery. Very quiet there. Plenty of room for a reasonable meal but it went cold quickly.
Pete SGRED (SGRED) . 2024-10-05
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Food was very bland no taste and the meat was really fatty vegetables no taste at all won’t be returning
Ken Rich . 2024-09-29
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A friendly welcome and great value food.
Neil Whisson . 2024-09-14
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I had the mac n cheese was delicious
Jayne Shaw . 2024-09-04
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Ok for a budget restaurant, food was lovely and hot but the service was pretty poor due to lack of staff, poor lady behind the bar was pretty much doing everything very little support.
Matt Skuse . 2024-09-01
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I love carvery, and the Masons Arms provide that and more.
Chris Jones . 2024-08-27
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The staff were great 👍 The food was overcooked, rock hard and really disappointing.
Joanne Worthington . 2024-08-26
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Food was okay and the kids menu is decent but the service was really awful. Never seemed to be any staff available or checking tables. We had to wander about looking for a staff member to ask for our desserts to be served after waiting about 40 minutes as no one came to clear the table and were then told that what we had ordered was not available. Restaurant was not busy so not sure why the service was so bad. There are other pubs in the area which I would try before going back here.
firstflier . 2024-08-26
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Love coming here. Food is always lovely and staff so friendly
Hollie f . 2024-08-24
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Stopped off on a journey south, to what seemed an inviting local country pub. Once seated we ordered from the set menu and paid through the app so you would assume things would move quicker? Sadly not... our starters arrived, no drinks, asked a member of staff, and then soon after the main courses arrived but no drinks, asked a member of staff again, still no drinks arrived. Shortly thereafter my wife then finished her meal and so I approached the bar asking if it would be easier if I served myself, as a printed ticket sitting lonely on the back of the bar was picked up and notice it was our drinks order.... the drinks arrived! The reason? We only have two staff on today... I saw no more than eight occupied tables so mustve been more than two can handle... The food was nice the service was abysmal and we won't be stopping here on our way back from our weekend break.
Darren Barrett . 2024-08-23
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Love coming here for our girly breakfast catch ups, staff are always polite and friendly and welcoming. Always recommend to everyone I know.
Lorraine Dinning . 2024-08-21
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Food was inedible. Ordered Simple Cheeseburger, the burger was served with frozen chips which hadn’t been cooked for long enough and I didn’t even try the burger, it actually looked like it had come from a tin. It had no colour and looked as though it had been boiled. We will never return. Was a busy Saturday in August and there were only 4 others in the whole pub. Wasn’t great that the server also delivered the food whilst chomping on a lollipop.
Sarah Lovell . 2024-08-19
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Great value good selection,spot on staff.
David Rose . 2024-08-19
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Go there every Sunday lovely staff and nice food
Sandra Payne . 2024-08-18
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Had a great lunch there, lovely environment and staff. Amy was very patient with us Definitely will be back
Reeh Freitas . 2024-08-18
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544 Opinions
The only reason to buy food in restaurants is to taste something you usually don't prep at home or enjoy a good value meal. Unfortunately this establishment doesn't offer either. Service is slow, management and staff often have poor attitudes during peak times. Eating areas are often left uncleared before new customers are seated. Clear indicator of poor organisation skill from your management team. Atmosphere?! It's as alive as an 80 year old Bingo game at a washed up community hall. Probably for the best I suppose given the food quality. I'm shocked how rapidly this place has declined in such little time. Used to enjoy your coffee, now I stay clear from a fear of food poisoning.
474 Opinions
Really good Sunday lunch today. Friendly staff Gluten free gravy available
2848 Opinions
Such a shame that first impression when entering is it’s a shop nothing initially makes me think I’ve entered a garden centre! Before the Covid lockdown it seemed to have a softer more comfortable look to it, especially the very popular cafe( was close to the toilets too) website isn’t very helpful.
914 Opinions
lovely pub. stayed one night and had a lovely walk. the food fantastic, service great, room clean and comfortable. only downside room was too hot and noise from kitchen or cellar cooling? unit
574 Opinions
Why when I went into the Royal Oak last Friday 21st February at 1.30 pm for what I hoped was Lunch was I turned away? My husband and two friends from Devon, surely that isn't to late for lunch. My view is they like the locals going in but not people that they do not recognise. So disappointing we went to the George instead and had a very nice welcome and lunch.