Based on 1.008 opinions finded in 1 websites
Based on 1.008 opinions finded in 1 websites
Opinions
We came here for a carvery meal which was good except for the amount of meat we were given which was tiny, half a slice of turkey and half a slice of beef, we had expected a bit more. We went to order a dessert but had run out of our choices so we didn't bother.
Michael J . 2024-10-22
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All 3 meals luke warm. scampi worst ever had in a pub, over priced, rock hard garden peas on all 3 meals. chewy steak overall not good 1st and last time will visit.
Destination785284 . 2024-10-21
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Thought the wife and i would treat our self for a meal out so we thought we will go to the Lock keeper. We went in ordered a drink and found a table to look at the menu. We decided to go for fish and chips 1 with garden peas and 1 with mushy. So i went and ordered and payed for our meal and went back to my wife to wait for our meal. As it got to a 35 min wait we decided to ask a member of staff were our meal was and she said she will go and see. She then came straight out with our meals and put them on the table. Well my wife and i looked at each other and could not believe what we was looking at, the fish was well dried out and as hard as a rock as if its been under the heat lamp and they forgot all about it. So we called the waitress over to complain and tell her we was not going to eat it and she said she will tell them to cook us 2 more meals. After 5 mins. she came back out and said there was no more fish so by that time we was so fed we told them not to bother and we went and got a refund. We will not be going back the the Lock Keeper unless it improves a lot. we could understand if it was busy but only had a handful of people in and we could only see 1 other couple eating. Oh also please teach your staff to smile because it DOES go along way.
Nigel T . 2024-10-18
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We have visited your establishment many times and been Happy with the service and meal Recently I have been told I am pre diabetic so I thought we would attend again. The wife could have carvery I’ll have mixed grill. At the bar was told no mixed grill, no matter I said I’ll have carvery and just add veg. My plate had 2millimeters of belly pork, and a sliver of beef. I opted for no Yorkshire or stuffing obviously. Went to veg to find only carrots I could have. The cabbage was coated in some sugar solution and only peas and colleflower with a sugared cheese. Paid Sunday price for wafer thin meet and 5 chopped carrots. The server noticed I was unhappy told my wife to bring back my plate, but it’s too embarrassing to ask for more! Shocking veg choice!
Billy B . 2024-10-13
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My daughter and I were out with her three dogs and decided to call in for lunch. The staff we very welcoming and friendly and made us feels very comfortable. The carvery was excellent and they even gave us some extra meet for the dogs, such a lovely touch. Alex, the server was so helpful and deservers a special mention, although the other staff, whose names I don't know, were also a credit to the establishment.
jeedle . 2024-09-30
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Had a lovely time, greeted by wonderful staff, shout out to Chloe and Elise. Amazing carvery at great value. Would definitely come again :)
Sophie W . 2024-08-29
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My wife and I went for lunch with two freinds in order to use a 30% off voucher, our two freinds had a lasagna and scampi the lasagna was excellant and the scampi was satisfactory. My wife wanted gammon but it wasnt available whereas I wanted rump steak and that wasn't available neither, so we settled for sirloin steak sadly it was very tough we did mention this when asked by the waiter but no comment was forthcoming. I asked for two pints of a traditional british pint but that wasn't available niether so we settled for lager. The day we went was the day after a bank holiday Monday which perhaps explains the shortages. Disapointing!!
john m . 2024-08-27
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Absolutely amazing service,served by Alisha,couldn’t recommend anymore!!food was great,flavourful and delicious.Will definitely be coming back
Tayla W . 2024-08-24
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Excellent service the food was beautiful and the portions filled me up great work team especially Alisha who was very welcoming and knowledgeable and made are visit to the lock keeper relaxed and welcoming at the end of a busy day. 😁 Highly recommended..
dean s . 2024-08-23
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Staff were very pleasant and helpful, food was good but the cleanliness of the toilets was terrible. The toilets in the family area need a deep clean. the floors and corners are disgusting and they need new seats. Unfortunately this has put me off going untill this is sorted.
elaine b . 2024-05-31
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Check in was easy with friendly staff ,explained everything that you needed to know Emily was a great host an looked after us well
Paul D . 2024-05-28
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Excellent place food was is great service is excellent. Staff very polite and Emily was absolutely brilliant at her job 10/10
Flyer11253337875 . 2024-05-28
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We booked in for a family Birthday celebration. There was 10 in our party, ages from 12, to 73 years of age. Everyone enjoyed their meal, which varied from the carvery to a mixed grill. All in all it was a very enjoyable evening and well worth the money ! A special mention must go to the two young ladies, Olivia and Ashleigh who were on duty. They couldn't have been more helpful or a credit to the company ! We will call again soon !
154williamh . 2024-02-21
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Me and my partner came for dinner and thoroughly enjoyed our visit and will be back again soon. Paige served us and was really friendly, my partner had a carvery and said it was better than his mums, I had the lasagne with chips. Absolutely delicious. Paige checked on us and made sure the meals were okay and took our plates after, she also explained that because we didn't have room for a pudding, we could take some home for £9. What a bargain!! The lemon meringue is gorgeous!
Aiden H . 2024-02-08
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Amazing food, staff were welcoming and helpful, we tried the new kebabs they was amazing! Will be returning thanks guys
731web . 2024-01-27
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I came in to try the new menu with my husband. He opted for the kebab and I had a carvery both lovely. Was told the food was cooked by Jack and the young man at carvery was William. Both excellent and the new menu didn’t fail to impress my husband great value for money. Will be returning thanks guys
jessfinch123 . 2024-01-26
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Came here for tea and decide to have a carvery and I must say the standards have definitely improved since the last time we came before lockdown. As we approached the deck a Smiling and cheerful young man named Kaine greeted us and asked us about our day and had a great laugh whilst serving us the food was delicious and piping hot so glad we decide to come back shout-out to the place for improving and to the young chap who served us
kaine0104 . 2024-01-26
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Lovely food would recommend, girl behind bar chloe was very helpful and welcoming and patient while I ordered for myself and family. Will definitely be going back.
Debbie O . 2024-01-24
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Came for a meal with my friends the other night and we were so happy with the service! Brought our dog along too and was delighted to know this place is dog friendly! The food was amazing and the service was even better!!!
Wildo38 . 2024-01-24
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Lovely pub with stood character and a delicious carvery. Served by Jack with a smile on his face. Will be returning😃
Trek29582620599 . 2024-01-23
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Tried the chicken tikka masala and it was delicious. Served by Whitney and she was lovely helped me decide
Jade G . 2024-01-18
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Great carvery everything tasted great! , got seated straight away by Whitney. Nothing seemed like an effort to her. Friendly girl
Arron W . 2024-01-17
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Another fabulous visit at The Lockkeeper, the pub was very busy but that didn't affect our visit whatsoever, the atmosphere was brilliant. Everyone was so bubbly and attentive, food was lovely, carvery smelt amazing we had a wonderful time.
F4160FAkimh . 2024-01-14
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Went for a quick late night snack and ended up having nachos, mac and cheese and chicken strips! all tasted amazing! we was served by whitney and the food was brought out by emily. both had great smiles and made us laugh! be back again next week!
V4112JFmollyh . 2024-01-11
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First time trying the curry and definitely isn't going to be the last, delicious!! Got served by Olivia but Whitney brought out my food and made sure everything was to a great standard! Lovely girls! See you again soon
Stephanie G . 2024-01-10
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My recent trip to The Lockkeeper was a total win! Laura, our server, was just fantastic. She made sure we were well taken care of throughout our time there. Super friendly, attentive, and she really knew her stuff. Big thumbs up for her awesome service!...
Connector04002069883 . 2024-01-10
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Tasty food! Everyone so friendly, especially Olivia, she was very helpful and polite! Definitely made our visit and a credit to the team. 100% come again:)
Becca327628 . 2024-01-08
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We came along to the Lockeeper for our regular Sunday carvery! It never disappoints, the staff are extremely friendly especially Laura! She’s always hosting with a smile on her face. The carvery is delicious, we usually get served by Kaine, he’s always chatty asking how...
Tracey G . 2024-01-04
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The food I ordered was brought by Whitney who greeted us warmly with a smile and hello. The meal was well cooked and served hot additional condiments were requested and brought quickly. I also requested a teaspoon for my grandson Chloe brought it in a...
Herbert G . 2024-01-04
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Came in with all the family for a festive treat . I had the Xmas burger the brie and cranberry made it so delicious. The wife had the mac chz with stuffing which she said was yummy . The kids where more than happy with...
Nick W . 2024-01-03
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The service and the food was excellent I would definitely recommend it to anyone 😊will Definitely come back with my friends next time
Zoe S . 2024-01-03
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Me and my partner had such a lovely evening at the lock keeper staff are very helpful and welcoming. Elise was very helpful in particular and very attentive. There is lots to choose from on the menu and so many drinks choices. Will definitely be...
Drjiggles23 . 2024-01-03
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Stayed over one night for a business meeting and was very pleasantly surprised. Decided to eat in the restaurant, which was exceptionally clean and well laid out. The staff were super friendly from checking in to checking out, and nothing was too much trouble. I...
Emma T . 2023-12-30
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Absolutely wonderful experience Helpful staff especially Olivia thank you Good food and wine very clean nice to experience
grahamcL8605EV . 2023-12-28
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We arrived at the lockkeeper today for a meal was greeted by Laura with a lovely smile and a lovely pleasant attitude showed us to our seats and asked if we wanted a drink and took our food order nothing was to much trouble our...
Thebest1978 . 2023-12-10
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Whitney is a star, she helped with the menu, all the drinks and even helped me with the puddings, Rocky Road Sundae is lovely Will come again.
Norman H . 2023-11-30
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Visited the lockkeeper again after being impressed the first time. Paige was amazing as always, she took our order, brought it out to us and nothing was too much for her. Looked like she was on her own as well and she never looked stressed...
helenasO380HS . 2023-11-29
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I went out for a family meal and all staff were lovely and professional but especially Paige she was chatty and extremely helpful to all of us when serving us.
Missy S . 2023-11-29
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Great little spot, enjoyable and fairly priced. Carvery was delicious and served by Jack who had a huge smile on his face and was great at helping my friends daughter when it came to which meat she wanted. Will be coming back again soon😁
Trek29582620599 . 2023-11-27
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Went here for a carvery with my financè, one of the best i’ve had! Was served by a lovely friendly man, i think his name was jack. The gammon was particularly nice
Joanne S . 2023-11-27
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Popped along to the Lockkeeper for a drink, absolutely loved everything about the place! We ended up having food. The atmosphere is extremely welcoming, the Christmas decorations are amazing. Thumbs up to the staff for going above and beyond. We had a carvery, we were...
jessfinch123 . 2023-11-21
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Lovely meal and great carvery I believe jack was his name was very happy and very talented with his knives a credit to the lockeeper team
Nick W . 2023-11-21
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Visited the lockkeeper today, absolutely lovely. Had a carvery and was served by both Kaine and will, fantastic lads, really polite and could have a laugh with them. Will definitely be visiting again!
Cheersgeoff12 . 2023-11-21
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I brought my wife along for our anniversary meal. The pub has a beautiful ambience and a really welcoming atmosphere! The staff are extremely friendly and helpful, we were served at the bar by a young lady called Laura. She recommended plenty of good drinks...
Philip B . 2023-11-15
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Went in for breakfast me and My husband the pub was well light and decorated as we seated Jane greated us and went through everything as was our first time coming here and I must say her service was phenomenal as we went for the...
Sugerlump100 . 2023-11-14
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We have been staying at the lock keeper a while and from booking in and sorting meals staff member Emily has been amazing. Emily is so pleasant and friendly and makes everyone welcome.
emmadoll1981 . 2023-11-09
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Me and my partner visited here for some dinner. The service was incredible. Food was warm and tasty. We had a bbq chicken burger and a mixed grill. Steak was cooked perfectly and we were offered extra drinks and puddings! The customer service is second...
Jane S . 2023-10-24
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Excellent fresh carvery Friendly staff especially Will who was doing the carvery. Thank u for a lovely dining experience
lauraccha . 2023-10-24
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Amazing food, staff were welcoming and helpful best part dogs are allowed inside so we didn’t need to be sat outside in the cold eating
731web . 2023-10-16
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Came to the lock keeper with my partner to spend some time together. It was a wonderful experience, and the food is amazing. My partner had a beef burger and was given the option to have sweet potato fries and onion rings which of course...
Drjiggles23 . 2023-10-04
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Fantastic experience Emily was so wonderful & very helpful.Thank you so much.We all loved it.we definitely come back again.Samatha was also a great host.
154williamh . 2023-10-01
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Me and my partner regularly go to the Lockkeeper for dinner we have tried so many different meals of the menu and every time we absolutely enjoyed it . The carvery is my personal favourite though and my partner absolutely loves the mega mixed grill...
Monique C . 2023-09-29
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Had a fantastic Sunday Carvery this week, we booked for 12 of us, perfect table when arriving, staff were lively and helpful, it was extremely busy which in my opinion is always a good sign! Despite this the staff were still very attentive, the Carvery...
F4160FAkimh . 2023-09-26
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Had a carvery with some friends. Was served by Kaine and he was generous with the meat. Later, we all had desserts and the desserts was amazing. I asked for the Chefs name and was told it was a chap named Clint. I asked the...
Clinton A . 2023-09-22
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Fantastic food from the kitchen, as well as a spot on carvery! Thanks to the lovely waitresses for a nice visit 💚
galaxiine . 2023-09-22
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As per my review back in July I have returned with my wife . I have to say yet again it did not disappoint. A special mention for the Pea, Leak and mint soup, wasn't keen on this soup but I went for it and...
Gastroeating . 2023-09-07
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Went with family to celebrate mothers birthday, despite us being a large booking food was served quickly and all the family enjoyed. Would definitely recommend the lockkeeper for any similar gatherings, atmosphere was lovely and staff were available, kind and helpful. Compliments to the chefs...
Billy4423 . 2023-08-31
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Came along to the Lockkeeper Worksop with my friends for some lunch. It was lovely! The Lockkeeper has a lovely, welcoming beer garden, situated just next to the canal. We chose to sit outside as the weather was lovely. The service was quick, we were...
Thebest1978 . 2023-08-30
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Came to the lock keeper earlier today with my partner. Sam who served us at the bar was very welcoming and friendly. I ordered the lasagne and she recommended chips and garlic bread! I couldn’t say no! The lock keeper is very clean and the...
Gfdxvjut . 2023-08-26
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I had an amazing experience at the lock keeper the food was so good and there was so much variety. I had the ultimate chicken burger which was divine and recommended by Sam. Sam was extremely helpful as she offered to get us more drinks...
Drjiggles23 . 2023-08-25
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Came here on Sunday the four of us for a carvery and I must say even tho there was queues the food and service didn’t disappoint soon as we got through the door we was made to feel welcomed by all the staff especially the...
Cheersgeoff12 . 2023-08-25
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I loved visiting the lock keeper, me and my family had an incredible time and was served by the lovely bar woman Emily, she ensured we had everything we needed and even went as far as recommending her personal favourites and speaking to the younger...
Luke S . 2023-08-23
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Loved this place the carvery was spot on and we had the best customer service from Emily the perfect host . Definitely be going back 👌
Terry S . 2023-08-22
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We decided to choose the Lockkeeper for a family birthday meal. We have seen lots of positive reviews about this place, so we thought why not. It didn't disappoint. We had a table booked for 11 people, we were seated in a lovely little quiet...
Trip89921 . 2023-08-21
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Came for food 4 of us as a family and I must say I was really impressed with the standards of service and quality of food the atmosphere of the pub was really good and it was really well presented the staff was all friendly...
Cheersgeoff12 . 2023-07-18
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Went as a party of twelve had a lovely meal was greeted at the by a lovely lady showed to our table the was met by Laura the service was a above and beyond and good value for money would definitely return
Thebest1978 . 2023-07-15
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Great hotel and restaurant, the staff are all so friendly, Tammy was great she was attentive and had a lovely chat upon ordering, I had the carvery and my partner had the burger deal, both were cooked to perfection, no complaints at all. The hotel...
Sarah J . 2023-07-14
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The food was lovely and the waitress britney was very friendly and polite and couldn't do enough for us
Rebecca W . 2023-07-14
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Me and my family had a great time at the lockkeeper in worksop, we were served by both Emily and Megan! Both of them were very polite and patient while my family had the tricky decision of deciding what to have to eat! Definitely will...
B9409VCmeganb . 2023-07-14
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Came in yesterday with my family, it was beautiful. The life in the pub was so lively and the food was amazing! Sam was particularly helpful she looked after us our stay and helped us choose deserts! Overall I would 100% recommend
Drjiggles23 . 2023-07-10
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Visited on Sunday with my wife , had a extremely enjoyable evening/Afternoon. Staff were very welcoming and helpful . We sat in the garden and had our carveries (very enjoyable and delicious. ) Our cutlery and any sauces were available in a cute little shed...
Gastroeating . 2023-07-03
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Visited here last Friday for a fish supper as our local chippy was closed, it was a wonderful visit, we both had the fish and chips and my god it was just as good as the chippy,if not better. I asked for crispy bits and...
F4160FAkimh . 2023-06-28
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My first course of 3 nuggets of deep fried cheese was exactly that. No garniture, not even a crust of bread. I was told that a slice of bread would incur an additional charge of £1 .Avoid the carvery at all costs. The beef and...
jill h . 2023-05-01
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Decided to go for a nice lunch with my 2 daughters ,it was a nightmare from start to finish! We ordered our food took 45 mins to get it,No apology at all for the long wait.my oldest daughters meal was less time but meant we...
Donna A . 2023-04-11
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Top service by a lovely waitress Alicia. Very warm welcome to all 3 of us and the dog! Food came out fast and was very tasty. Would recommend!
Olivia H . 2023-03-31
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Went to the lockkeeper for mother's day, had a carvery and despite long queues was still served quickly, staff completely accommodating and available despite how busy it was, definitely would reccomend
Billy4423 . 2023-03-19
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Visited the pub on 28th Feb at around 18:30. Ordered our food and drinks through the app (as directed on the table and menu) at 18:45. 19:15 no sign of drinks, yet others around us were getting theirs brought over. Asked a waitress in the...
Krads12 . 2023-03-03
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I took my in-laws here this afternoon for a meal out and can honestly say how embarrassing it was to recommend a local business like this. We ordered 4 meals at 15.40 and even though the pub wasn't even busy at 16.30 no food to...
Baileysbear . 2023-03-02
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We can't stop coming back, after all the years of boycotting this place, we commented on our visit the other day about how brilliant every visit has been, yes there are times service is a bit slow, or there is a queue at the bar...
F4160FAkimh . 2023-01-18
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Visited the lock keeper with the family the other month for a carvery. Greeted and seated straight away which was lovely. Carvery was stun, especially liked one of the waiters, Samantha, who constantly checked up to see if we and others were already and assisted...
libbih2023 . 2023-01-14
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We went for a family mealy last Sunday which was a Sunday carvery and it’s was amazing, the food was lovely and the staff were extremely helpful. Upon arrival we were seated by a lovey lady called ‘samantha’ she then proceeded to give us great...
E201RAangelinas . 2023-01-14
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Visited the Lock Keeper, it was excellent! Was great service, Laura our waitress was fantastic, and the food was great! Would definitely recommend!
Daize1007 . 2023-01-14
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We all had carvery which was tasty and filling. Atmosphere in pub was friendly and welcoming. We were served at the bar by Izzy, who was polite, friendly and efficient. Will definitely be returning.
karentO2794AG . 2023-01-14
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Myself and my partner visited the Lockkeeper one Sunday afternoon for a carvery. It was delicious! The pub was decorated for Christmas and gave a warm, cosy feeling as we walked in, all the staff had smiles on their faces and we're extremely attentive!! We...
Thebest1978 . 2023-01-07
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The food was incredible and the service was brilliant, we were greeted by a lovely lady called Laura! She was very helpful and she ensured we had everything we needed and made us feel very welcome, i will definitely be returning again soon!
gracewW3332NX . 2023-01-07
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Come here on Boxing Day dinner for 4 of us around 5 pm as we walk in we got greeted by the lovely lady Laura got shown to our table and the table was across from the carvery which was a bonus as my mum...
Cheersgeoff12 . 2023-01-02
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Came for a family catch up at the lockeeper and it was amazing! The food was outstanding and the service was brilliant! Samantha was particularly helpful as she ensured we had everything we needed and made us feel very welcomed. I will be returning again...
Drjiggles23 . 2023-01-01
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Came for Christmas Day meal, staff were very helpful and friendly even tho you could see they were really busy, carvery was really tasty and the starters and desserts were both really good. Thank you very much for a wonderful Christmas meal. Shall return soon
jessfinch123 . 2022-12-31
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Came for a family meal, lovely greeting, server (Abbie) was polite and kind. Carvery was lovely and filling.
Tylerjack7 . 2022-12-31
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I visited the lovely located restaurant on my own and found myself lonely however a beautiful server named abbie swooped along and immediately made me feel at home :)) I don’t even feel at home in my own home this this made the outing truly...
jimmycD952UG . 2022-12-31
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Went today for a family meal. Food was fantastic Service outstanding Waitress abbie was very friendly and happy Would definitely return to this pub
katerZ9565JS . 2022-12-31
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Today I went for my annual meal with my best friend and was greeted with the best customer service via Abbie! Amazing service and always had a huge grin on her face!!!! 11/10
bethaL7281VY . 2022-12-31
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Christmas Day lunch was excellent. The staff were pleasant and hardworking. The organisation of bookings was very good. And the food (starters, mains and desserts) was fresh, hot, and very tasty. Our party of 5 didn’t find any faults! Well done team Lockkeeper! Thank you...
Fizzing1 . 2022-12-29
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Although I do appreciate that it was Christmas Day and the staff are busy, all I can say is wow the whole experience was disorganised. The wait time at the bar to be served was ridiculous, bar staff were chatting to each other about customers,...
mkc123 . 2022-12-26
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We gave the wrong table number by mistake (our fault) and we apologised. Started to eat and the chips were cold 'that's because we've been looking all over the pub for you!' Fair enough, but with only 8 tables occupied I'm sure it doesn't take...
mandle2017 . 2022-12-17
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Came to the Lock keeper visiting friends that live in Rotherham, stayed in the hotel just at the back. We loved every second of our stay, the staff were welcoming and friendly from the second we walked in the door, proper northern hospitality! We all...
Tom D . 2022-12-05
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On our date night, first time at The Lock Keeper . Found all the staff to be extremely welcoming and helpful, treated us to a special night, had the carvery that was fresh and delicious. Very relaxing evening that worked perfectly with our overnight stay...
Sherpa64494054408 . 2022-12-03
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6 of us booked for my birthday celebration. Easy to took on line, plenty of tables and didn't have a long wait to book meals. Although the others enjoyed their meal, my peas were luke warm and the fish was overcooked. Not a cheap meal,...
margaret_swift10 . 2022-12-02
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OMG i unfortunately got booked into this hotel again by work & stupidly went for food in the bar/Grill/joke ordered a ultimate burger £12.60 & 75p extra for jalapeños. Food arrived all I'm saying is my dog would not have eaten what i was served...
dirkyd2021 . 2022-11-30
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Visited the lockkeeper and I can safely say it will not be the last visit. The staff are all friendly and welcoming. The food is really well priced and is absolutely beautiful. Paige who served me was lovely, she really took the time to explain...
helenasO380HS . 2022-11-16
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634 Opinions
I'm an Uber driver and I've been working with this store for 3 years. Recently, a girl was hired who speaks badly to customers and drivers. When I wanted to order food, I was refused on the grounds that I work for Uber and that I don't she is allowed to serve me. this is not true. and on her shift the waiting time increased to 20 minutes. when you ask details about your order she tells you to cancel it as she is busy and has no time to place your order. I asked her name so I could report and she refused to talk to me. it seems bad for a simple employee to refuse customers on some invented reasons
1113 Opinions
Great service and nothing to much to ask from the staff members specially a guy called Zak served with a smile and table service was an added bonus number 1 bar staff in Worksop
222 Opinions
So good……. The food and the wine here are exemplary. Exactly what you want from a beautiful country pub. Well worth the run out and we will definitely be back. The service was also brilliant well done