The Lobster in North Norfolk

Stayed overnight here with friends. Staff were very friendly and polite. Room was really clean. The dinner was lovely as was the breakfast! I would stay here again.

Stayed at The Lobster in Sheringham and cannot give enough praise for the staff. We were here under difficult circumstances and the team showed us such kindness and compassion we were blown away. We had an evening meal, overnight stay and breakfast which again, was above average. Amazing 😌

Should not have had good expectations from walking in. When ask behind the bar if they had a table free we were told I expect so. We actually found a table and ordered two Sunday roasts. I can honestly say I was not expecting such poor quality frozen produce on my plate. The beef was just sliced meat heated in gravy. I don’t know what was supposed to pass as mash potatoes. It was just a cold hard lump with a strange skin on. As it was cold I spoke to a waitress who said she would change it. The next one was no better. I can see why you have to pay in advance as I am sure a lot of customers would not be happy to pay for such a poor meal. Save your money and visit a restaurant who serve fresh meat and veg. When the Yorkshire puddings tasted frozen. Not the lobster wh used to know.

Stayed for two nights B&B. Could not fault it. Lovely room (No. 6), great breakfast, friendly staff. Will stay again. Thanks.

First time to the Lobster, food was good, didn't have to wait long after order taken, friendly smiles from members of the staff.

Not as good as it used to be before it was taken over, stops serving food very early too. We went elsewhere.

So sorry, we were really looking forward to Sunday roast. Came away hungry my partner who hardly ever complains about his meals out said it was the worst Sunday lunch he had ever had. Sent the first one back as it was cold. Staff were friendly and helpful but second one was not good either. We did get a refund for his meal.

The family and Jack had a couple of nights here to wind down. It was lovely! Rooms really comfortable, super super dog friendly, breakfasts were ace! The location of this place is spot on (about a minute onto a beach) and food is also excellent value for money! So to Mia(?). Thank you. From all of us and Jack. Thank you!

Didn't eat but came several times for drinks. Lovely staff, friendly atmosphere, dogs welcome, as well as well-behaved husbands! Other customers looked happy with their food.

Visited today and it lived up to previous reviews. Friendly staff ready to serve, made us and our dog so welcome. Biscuits and a bowl of water for Lloyd and pints for us. The food was excellent and served quickly. The beef and venison pie and gammon were hot & tasty. Thanks to all the team

Really great food, freshly cooked. A bit of a wait, but nothing excessive and well worth it. Didn't sample the beers as I was driving. Well worth a visit.

Lovely food. Nice staff. We were welcomed very nicely from the young lady. Room was lovely too nice touches like a SNES plugged into the telly.

We visited the lobster on Sunday for dinner and it was rubbish, we have been to the lobster many times over get the last 12 years and this was the worst. The service was appalling, two staff in scruffy hoodies who looked like they couldn’t be bothered, we were sat down and left, they didn’t think to explain we had to order at the bar because they didn’t have anything to take our order on. The food arrived (we both had pie) and it was dry and hardly any meat in, the mash was tasteless and hard too. £30 for a cheap bottle of red wine is a P take. Safe to say after all these years we’ve had our last visit to the lobster.

Great experience definitely be going back

Cozy, nice atmosphere, good food, everyone was very happy.

Tastefully decorated clean bedroom , quiet at night despite overlooking the road . Surprising that no towel rail in the otherwise ample sized bathroom . What to do with damp towels ? The biscuits on my tray were placed in a glass and immersed in an inch of water . £25 dog tax was outrageous on top of an over priced room. The dog didn’t even receive a breakfast sausage. Logging in to the WiFi and you are asked for; name , date of birth , gender, address and email . Why is this and what are you going to do with my data? Dinner was the biggest disappointment. The pie was more air than meat and the accompanying mash was of the instant variety- a very unpleasant texture. Stingy portion of vegetables and again a very odd texture. For a self proclaimed pie champion this is quite sad. The crumble could potentially have been homemade but the fruit was , I suspect , from a can . The grubby looking table menus should have set off the alarm bells. Penny pinching never ends well , customers don’t like it. Staff very friendly but could benefit from introduction of a uniform to smarten them up . Breakfast sausage was anaemic and flavourless. Bacon rasher so small i needed my glasses to find it on the plate. Milk would have been a useful accompaniment to my cereal. Out of the six hotels on my nine night itinerary , this was the most expensive and the most disappointing. No, I would not stay or eat here again.

Love the place, the staff are fantastic so is the pub.

Ate here with friends who were visiting us while we are on holiday in Sheringham. We all had fish and chips and it was well cooked and very tasty 😋 Service was good and we were asked about any food allergies. Dog friendly which was a bonus for us. Would definitely visit again thank you 😊

First visit, meals were good, staff very good. Thank you

We were looking for a bit of last minute lunch in Sheringham. We’re not too familiar with the town and stumbled across The Lobster Inn, which I deeply regret. The fact it was empty on a Sunday afternoon says it all really, but we were all starving and losing the will. On both the menu and online they offer Sunday roasts with unlimited Yorkshire puddings and gravy. When we asked about this the waitress looked confused and said they don’t have any roasts. Regrettably I went for the closest option which was the lamb shank and “buttery chive mash”. Vile just doesn’t do it justice. The mash was like a chewy clump of playdough, except playdough would have actually had some taste to it. The portion of lamb was a joke, it was tiny but lethal and ended up giving me food poisoning. Two days later I was still struggling, my mother who had the same dish was also in the same state I was in. The children got a chocolate brownie as part of a kids meal deal. It was the size of a 50 pence coin and came complete with marshmallows and ice cream. They had one mouthful and refused to eat anymore which is categorically the first time my kids have ever turned down anything with chocolate in it. At that point I was too terrified to try any myself as I knew it must be god awful. My partner had the beef rib and said it was inedible. Wasn’t even sure it was actually beef… The worst part is that the bill came to over £150 with no starters or desserts for the adults (thank the lord) so it’s not like you could even say the food was reasonably priced. If ever in Sheringham - SAVE YOUR MONEY AND YOUR BOWELS AND EAT ELSEWHERE. You’d have a better experience at one of the (many) kebab shops.

I have visited the Lobster Inn a couple of times over years. We went again yesterday for the first time since the lease holder has changed. I can't fault anything about our visit. The staff were friendly and knowledgable, the food was excellent and the Inn had a welcoming atmosphere. We ordered the beef and vension pie and the slow roasted beef rib. I highly recommend both of these dishes. The portion size was excellent and the flavours were excellent. We will be going back soon as there are several other dishes we would like to try.

As a walk-in customer we had quick service on a busy weekend and the fish was a reasonable size.

Had the award winning pies, came back for more, the rib of beef was delicious

Excellent place friendly staff great food dog friendly

Hi just to say thankyou we had a great meal staff were very helpful and friendly we will be back with some friends keep up the great work

Disappointing. My partner had a chicken and pancetta pie, very small pie with potato topping, 2 small slices of parsnip, 2 bro Collins pears and 2 carrots. I had sausage and mash, ok but sausages a bit rubbery. Two items on the menu weren’t available. It was expensive for what we got.

The service was amazing. The food was great. The staff were amazing. We been coming here for years on our holiday would definitely recommend this pub if I could give it a ten out of ten I would.

We ate at The Lobster one Friday evening. We were an adult family of 8, two of which were in their 80s. We sat at an outside table and went to the bar to order drinks. Whilst we were sitting outside, there were 2 children around 6 years old running around, in and out of the tables and screaming. It's not a very courtyard. As I stood up, one of the children kicked my chair,nalmost toppling it over. We politely asked the women with the children if there could calm them down a bit. Which they did. But only for The Manager to cone over a few minutes later and tell us that it was a family pub and we should expect children to be running around and occasionally bumping into furniture. We were staggered. Had that been a waitress carrying hot food, it could have been a lot worse. Or a pensioner falling over because a child had knocked their chair over. He acknowledged that this could happen. While I'm not complaining about the children, I didn't feel there was a need to come and have a word with us either. Bear this in mind, also bear in mind it's a dog friendly pub so expect dogs off lead running around too. Food was nice but we wouldn't eat here again

Staff were very friendly and polite. 100% recommend. Food was lovely

Nice pub bit expensive but overall good

This has a great dining area and also a separate bar! The decor is clean and modern, the staff are very professional.

Great lunchtime light menu and good ale

Nice pub, good food enjoying the garden on a lovely day out.

Usual Meh! Food for a Stonegate pub. Poor 'ding' meals. Beef rib...tender but a lot of fat and 'ButteryTaw Valley cheese and chive mash' aka thick wallpaper paste. Award winning pie. Mmmm..really?

A lovely pub lunch at the Lobster in Sheringham.

Poor quality of food, dry small portions, will not be returning such a shame staff very friendly nice place but just didn’t deliver waste of money!

Recommended been coming here year after year. Nice friendly staff.

Lovely pub in Sheringham with a great beer garden. Barmaid was very pleasant. Drinks probably around average price for a seaside location. £19.10 for two pints of Peroni and two J 2 0 substitutes.

Wonderful place staff are incredibly polite and friendly and a great bear garden

Wonderful experience. Food was amazing and great value. Excellent service, will definitely return when next visiting.

It was the first time staying at this establishment, we found the location to be it's sole redeeming feature. It's located in the high street just a few yards from the coast line which was excellent for walking to Cromer or Weybourne. While the room's decor was visually appealing some areas needed touching up. There were stains on the bed throw and hair in the shower. The room was very hot and despite keeping the window ajar, the room's temperature remained uncomfortably high. There was a fan in the room which was covered in dust, leaving our hands coated in dust bunnies. Due to the heat we had no choice but to utilize the fan. Unfortunately, our sleep was severely compromised by the stiff firmness of the mattress causing back pain the next morning. The breakfast service was equally underwhelming. Our continental breakfast was not provided and only materialized after we inquired about it while receiving our cooked meal. This left us feeling somewhat let down as the customer service wasn't provided. The cooked meal was average and the scrambled eggs were over cooked, the toast was hard and partly burnt however the poached egg was spot on. Given our experience, we would recommend this accommodation only for it's location.

Really nice busy pub at the heart of the town.

Food was lukewarm when it arrived, after waiting what must've been over an hour. I gave feedback & was offered a free dessert or drink....we had waited so long we declined both. We just wanted to leave....shame, as used to look forward to eating there.

Popped in for a quick beer 🍺, drank a few in the beer garden. Very pleasant visit.😁

Tasty food. Good choice. Quick service. Good ambiance.

We stopped here for one night with the dog. The room was lovely and had everything you could need. Looks like they have just been done up. It was very warm though and the fan just blowed the warm air around. Breakfast was very nice as well. We ate here on the evening, my linguine with hake and scallops was really tasty. My partner had steak and venison pie, he said it was okay but he is a pie connoisseur:). We had a great night away and really loved Sheringham. Will definitely be back

Sadly not as good now as it was before it was part of a chain. Food was sadly very mediocre. The chips are very big but the portions were very mean. My chips were undercooked and all solid inside. Don't do roasts during the summer apparently and didn't have what I originally wanted but didn't have it written anywhere.

Great place and had a good laugh with friendly people. Food was good as was the drink. Staff friendly and efficient - Great location.

Stayed in Sheringham last week and The Lobster immediately became our favourite spot for breakfast and dinner! Food was superb and staff were all lovely, welcoming and very dog friendly. Couldn’t recommend it more highly.

Just had a night cap but seemed friendly, nice atmosphere, liked ambience with candles on tables

My wife and I have been eating here for years, it’s our usual port of call whenever we visit Sheringham. The recent refurbishment was probably overdue, but I think that’s the only improvement if our most recent visit is anything to go by. I was surprised how quiet the place was when we walked in, we hadn’t booked, and my expectation was we would have to eat outside, but no there were spare tables inside. Whilst waiting at the bar to be served a person in front of me asked for a Coke, only to be told they only had Diet Coke. Next a family who were staying the night asked if they could open a tab, but were told no, that’s against our policy. We both ordered fish and chips and waited for the food to arrive... The chips were quite nice, but that’s the only good thing I have to say about the meal. My wife’s portion of fish was very small, mine was only a little larger, both were overcooked and tasteless. No member of staff came over to ask us if the food was OK, so my guess is having taken our money they don’t care either way. We ate our meal and rather than order a second drink, decided to leave. Maybe just an off night? Apparently not, reading other’s reviews. What I cannot understand is why would you spend so much money refurbishing an establishment and then ignore what your customer’s are telling you. Wake up! I might give the place one more chance but I’ll check the reviews before I do – suggest you do the same.

BE WARNED - the drinks are VERY expensive!!! A pint of Adnams and a single gin and lemonade £13.45 !! We Won't be back......

Brilliant place to stay in Sheringham! Staff were friendly and efficient, rooms were lovely and the food was the best in the area! Superb breakfast too!

Had one of the worst meals of my life. Ordered the ribeye, requested it medium rare and what I got was a bland, unseasoned, medium well at best peice of gristley beef. Pre bought onion rings when some could have easily been done fresh, no proper table service. The only reason this is w star is because the rest of my party all enjoyed their meals and the bar staff were very friendly and welcoming. Won't be returning anytime soon.

Fantastic food, reasonably priced, and really excellent and friendly staff.

Very friendly and welcoming atmosphere brilliant

Just had really nice breakfast here was pipping hot very friendly staff. It is very dog friendly pub :) Would recommend 👌

Ate a full English there with friends yesterday, so good we returned this morning too. Eggs were amazing, fresh and perfectly cooked weather poached, fried or scrambled. Nice front of house team working there too.

We would love to have stayed longer and ordered a meal but unfortunately you're only allowed 45 minutes of free parking. Not being familiar with the area and having a large motorhome, we were unable to spend the time here we would have liked. Bar staff really nice and tables cleared of empty glasses/plates etc almost immediately. For us, sadly parking was the issue.

Fantastic service really lovely food, our dogs were also given special treatment and treats.

Had to sit and watch the family eat as they don’t do any gluten free meals

Went in for a coffee, luvly, bar staff very good, clean and tidy.

We ate breakfast here and it was absolutely delicious!!! The staff were to welcoming. Would definitely come back

Nice pub, no cocktails,staff know very little about what the pub serves drinks wise? Very puzzeling, but they have bums on seats, Staff didnt seem interested in social interaction, shame nice pub. Staff need to engage more with the customers.

This is a Stonegate pub, one of two main pubs taken over in the small town of Sheringham. The Lobster Inn was, up until recently, an average priced pub, and now it is over priced, with a pint just under £7.00 and a large wine around £12.00! How can they justify this rip off, in a small, local town? They do it, because the have a near monopoly with two full-on Stonegate owned pubs, and one leased out; thus fixed prices for two, and a little lower (not much) for The Robin Hood. The only local (locals' pub) is the Wyndham Arms, where their lagers are £5.00, and wine around half this con! Yet, Oliver, he manager and Stonegate CLAIM that they are comparable to other pubs in the area, and that was a false claim to a review on Trip Advisor! He (they) also claim that, quote, ''There are many other wonderful pubs in Sheringham, I hope you find one you like'', as he, sarcastically, replies to another negative review, and as one can see, there is just ONE! This is what happens when a chain (the own 3,500 pubs in the UK) take over a small town, buy up its pubs, out price the locals. It's also interesting to read that the competitor to Google Reviews (Trip Advisor) has been criticised many times for allowing false reviews and review tampering, and when reviews, that are negative, appear on that site for this pub, they mysteriously seem to vanish! Then there are the equally mysterious reviews only praising Stonegate Pubs! This pub is far too expensive, far too touristy, and not at all local, and the answer with lies.

Was only here for a brief pit stop but it was a really nice pub to have a drink and recharge after a long walk. I had a Peroni and my partner had a large Coke which came up to a reasonable price. Lovely beer garden and I can imagine it getting busy on much nicer day. Will have to visit again next time I’m in the area for a meal or more of a drink.

Nice hotel comfortable small room, great breakfast, great staff, the guy on breakfasts when I was there was exceptional, I would definitely stay there again .

Food serviced quickly.First class service. Jess was very friendly helpfull and recomended and good choice off the menu. Would 100% be eating here again on our next visit this way

Just had the most delicious meal here , The beef rib was melt in the mouth 😋 great food excellent service and spotlessly clean ...shout out to Jess and Lennon .. would definitely recommend 👌

Centre of Sheringham. Ideal location.

Lovely little boozer 👍🏼 Can't comment on the rooms as I've never stayed but the food is spot on and the service is great! 😃

As good as always, great position and lovely food and staff.

Exceptional service and friendliness, the food was amazing

Hafd drinks and food here last week. Lovely food service and staff.

Busy pub in sherringham just off the sea front . Choice of cask ales and a large beer garden with live music on when we went on a Sunday afternoon.

Great food and great service from the lovely staff. Will definitely be back.

Wonderful 'local' friendly feeling pub. Staff were very efficient and knowledgeable and worked well as a team. Food was a long wait but excellent, drinks were lovely. Great atmosphere

Really nice lunch plenty of seating friendly staff

NO LONGER SERVES ROAST SUNDAY LUNCH - so disappointed as we purposely chose and booked for traditional Sunday Lunch as advertised.

Nice pub on the shore with good menu and selection of drinks

Evening meal…. Good service in a relaxed dog friendly bar serving great food. Especially the scallop starter and chicken & pancetta pie…. Will definitely put on the return to list.

We only called for a drink. They seemed to have plenty of catering staff but only one person on the bar, so a bit of a wait.

Great pub for a drink outside. Friendly staff and good beer.

Very nice but we found it more expensive than the Crown.

Good food, service beer. A great pub in the town. Recommend

Food was really good, had the gammon, it's the only place I've been given a piece of fresh pineapple with it, beautifully presented. Staff very obliging, worth a visit.

This is more of a review of the Sunday lunch roast. Have to say £17 for one Yorkshire pudding . One roast parsnip cut in half and a thin stem of broccoli , 2 thin slices of meat and about 4 roast potatoes is definitely not what u call a roast especially for that price. Yeah you can stock up on unlimited roast potatoes but you wouldn’t have to if you actually have a plate worth the £17 . Didn’t even receive the stuffin , for the price of £17 you can easily fill up 4 plates for a family filled with a lot more on each plate than what I got on mine.

Had coffee here a couple of times over the last week and the staff seemed very friendly, the coffee is very good too. So today we went for a meal. There's no free parking apart from the 45 minute road side, so had to pay for the nearest car park ... not their fault, but it's a little annoying nonetheless. Anyway, ordering the food is also a little annoying as you have to go to the bar to order everything and pay there and then, so we ended up doing two transactions ... It's a little strange to say the least. I had fish and chips - apart from the peas (which was the worst portion of peas I've ever been served, dried and shriveled up ... almost inedible) the fish was really good and of a decent size and I could say the same for the chips. A nice mini-bowl of tartare came along for the ride, no thrills but enjoyed my meal, apart from the peas of course 😤. I certainly would not return for a meal here, mainly because of the lack of table service.

Friendly staff great location , not to expensive

Only stayed at the Lobster for one night. Had scampi & Chips for lunch. Good breakfast provided with lot's of choice. Room was clean , bed comfortable and a good shower. Very nice location. Only downside is parking. But there is a car park just around the corner, £8:50 for 24 hours.

Avoid doesn't take allergens seriously! Asked for diet coke as a type 1 diabetic and was served full sugar only noticed when my blood sugar was spiking. My friend was gluten free and also felt judged. By the way they don't have gluten free options.

Having a holiday home in the area, my wife and I are always looking for new places to eat out as we spend about 5 months a year here and normally eat out once a week. With The Lobster changing hands recently I thought we'd give it a try. We'd booked a few days in advance so we expected to be in the restaurant area. We were put in what seemed to be the drinking area along with 2 families who had bought along dogs which barked continually for about 20 minutes completely ruining the atmosphere of the place. The food was good & the staff were very friendly. So far so good until my wife was charged 11.35 pounds for a large glass of Sauvignon. When questioned, the staff advised the cost was fixed by the brewery. Are you serious? Never again.

Really enjoyed our stay here. Not all items on the menu were available but food we had was great, as were the rooms.

Great place and staff but glutin free beer cost an arm and a leg!

I would like to start off this review by saying my partner and I are not ones to make fuss, yell or be hostile when issues arise. As we know mistakes and mishaps happen. But I do believe that with those issues must come a level of organisation and resolve from the business dealing with their grand mistake. Apart from the very new girl Maya who had to deal with this (only there for two weeks and tried what she could) the business fell short and was shocking. Let me explain. We made a reservation three weeks ago for a night at the Lobster on the Saturday night, 30th March. For a family members' 60th birthday, and we are very much not locals, my first time here in Sheringham actually. We entered the pub shortly after available check in, and made to wait 15 minutes just to be seen, understandable. It was busy. But with glasses staked high and only way of check in handling the bar, it was a messy ordeal. Then a gentleman told us his manager could only be the one to check us in. So we had to sit and wait even longer, again, this was fine for now. Once we are finally seen in this busy space, the manager goes on to quite firmly scold us and say that we made our book for the night before (Friday) and they are fully booked. My partner very calmly showed his email confirmation that had the dates for Saturday as clear as day and that the error was indeed on their end. That's when the headless chicken back and fourth began. We were told to wait whilst they kept trying to get a hold of the booking team, whilst bystanders gazed and looked at us, even another couple giving their sympathies due to the embarrassment and how we were originally treated. Then finally we were told, basically tough, all seven rooms were booked and all they could do was place us in a hotel so horrendously far away as recompense due to everywhere else being booked up and we would still have to pay. We were shocked, we don't drive, I myself am disabled. It had already been so much time past since we had sat down and we were waiting for resolution. As anyone would, we said this wouldn't do. We were then told basically if we found our own hotel, we would pay the amount we originally were meant to pay the Lobster. I found a replacement at Dale's Country House (who will now ALWAYS receive our custom and are magnificent, highly recommend), and got the manager to begrudgingly confirm this was acceptable. They said they would cover our taxi, but bear in mind our purpose for our visit was to be as local as possible, as it was for my partners mothers birthday and she has limited mobility. And no one drives. After many hours we were told a cab would be even longer wait. Two hours minimum. We ended up having to wait outside the premises, as it was clear they didn't want us showing other customers one of the many messes they had made. It was clear we were an eyesore and the owner had told the manager to just get rid of us. We understand the hotel side of the business had only been open two weeks, but the women in charge of our situation was new, the booking team were awol according to her, and the owner was nowhere to be found, she had to privately call them. I truly hope that NO ONE takes on this business for a stay. Apart from Maya trying to fix what they could, It's unorganised, relentless and if we hadn't been lucky enough to be housed by another hotel, we would have been out of a warm place to be last night. And from what we are hearing from locals and others, this is not what the Lobster used to be, and they have proven to have so many more issues since. It's tarnished our trip for an occasion, and I am still not over the embarrassment of being in the middle of a crowded tiny space, being scolded for a mistake they made initially then being told essentially "our bad, but your demise" Shame on the new owner of this business, you're scaring away new custom and already the people of Sheringham that have kept it's reputation already neglect your standing as a hotel.

Went for 2 pints over Easter and cost nearly £12, I don't think so. Shame as was a lovely location and the menu looked appetising.

Stayed here Easter Sunday. Very impressed with the room and service. Will definitely come back at some point. Food was very good too. Amazing breakfast. Makes all the difference when the staff are helpful and freindly. Well done guys thank you

Customer Service at it's VERY best. Came here for the first time tonight after reservation over the phone. Really busy (Easter Sat), but all staff still helpful & smiling 😃, even gave me a taster of red wine after not being able to make my mind up!!! All food was SO nice (I had Hunters Chicken, Hubby- ? Burger). Spoke to a woman (she was eating with 3 others) who manages a fish restaurant & even she said, The Lobster, was one of the best places to eat but, drinks are quite pricey!! Highly recommended

Menu not as advertised. Front of house atrocious

Dog friendly just been refurbished staff were very friendly