The Little Owl in Cheshire West and Chester

Great staff really friendly, only thing I would say is there a long wait for drinks when order through they app

We didn't have a booking, we got told that it was fully booked all night, we could clearly see that there were free tables. So we got drinks and sat outside. I then went on to the booking site just to check that it was fully booked. I could see that there were many free slots so I booked a table and waited 20 minutes for our table to be ready, clearly we were lied to.

We both had gammon con the main menu. It was delicious and served with a smile

Second time here, The first time we enjoyed it, but this time we have been let down by one of the staff and we won't be going back again!!

Friendly staff, good service from everyone

Always provide a warm welcome to all the parkruners and volunteers. We're very grateful that you invite us into your space.

Exemplary service. Great food. - served speedily and with a smile. Thank you.

Ok place good service clean & tidy

We held a 21 st party there the buffet was very good, the bar staff were great, and over all we had a fabulous time. Highly recommend the little Owl.

Staff very friendly, gave us a good size table with space next to it for the pram. Ordering was easy. we had a mixture of starters and sandwiches and asked for it to be all brought out at once which wasn’t a bother for the team. Nothing was too much for James and the team.

Last minute decision to have some lunch before taking our daughter back to her student digs. Booked the table online 20 minutes before just in case you were busy. Greeted at the door straight away and taken to our table. Ordered at the bar and mentioned we had a 30% discount code which was accepted without any fuss. All 5 main meals came out promptly at the same time and there were no complaints about the food. A nice, quiet atmosphere just right for a Sunday lunch and the staff were very attentive. Thankyou

Food is middle of the road, it's not bad but it isn't setting the world on fire. Staff are friendly and always look after our family gatherings.

Absolutely wonderful as ever. Prompt and curtious service. Will be back soon .

Always had great food and service at The Little Owl and visit whenever we are in Chester

Spent new years eve in the owl The food was good and not expense, served by excellent staff .They were very polite and helpfull .The bar was warm and not to cramped .Great evening .

Friendly, kind staff but I had to wait for a good while at the bar for a children's menu, and then again a good while to order as no one was on the bar, then they had to swap tils, then the til was lagging a few minutes behind and then again a big wait for food to arrive too. - it wasn't very busy they just didn't have enough staff on I don't think. It got very stressful as my children were hungry and pretty restless in the end. The chicken in the tikka was not nice at all but the chips and dessert were lovely. We were placed on a large table next to the door to outside access as we were a part of a bigger party.. the door was basically permanently open (late December when we visited) so the baby and myself were quite cold and kept getting whiffs of cigarette smoke which I didn't expect or appreciate. Also when I asked about dishes being peanut safe for my daughter I was told I'd have to look online and search through their website menu to see what it says on there but it wasn't guaranteed anyway?..The fact you can't guarantee a dish is safe regardless of what it says on the menu is worrying but also.. How is it fair I'm required to have Internet access to ensure my child is safe eating at your establishment? Not everyone has a smart phone or Internet access. This isn't inclusive and is an unfortunate flaw. All in all it was just a rubbish trip, but the potential is there. Staff were nice, most of the food was lovely.. Purely circumstantial I think which was unfortunate. Wouldn't rule out visiting again to give it another go.

GrFriendly staff quick service food served hot great choice on the menu relaxing atmosphereeat food good company

We love it here. The staff are always super friendly and helpful, the food is great and it's always hot on a warm plate which I love.

Fabulous food staff very welcoming they was fully booked but was able to shuffle things around and accommodate us. Good full menu lots to choose from and is a dog friendly pub. Good choices for kids and it's very clean. The nacho cheese sauce can be added to any meal and it is wonderful

We arrived and were shown to our table and were reminded, politely, that we had the table until 15.00. The courses were served quickly, too quickly to be honest and we felt rushed. We were also reminded twice more that we had the table until 15.00. The food was OK, Roasties tasted dry like they had been kept warm. Nothing special I'm afraid just like a normal Sunday dinner. It won't stop us from returning and eating at The little owl again but I would not book Christmas day again due to being rushed and continually reminded that the table was needed for other customers at 15.00.

Fantastic Christmas Day! From beginning to the end the service was outstanding. Food came out and tasted amazing. We had a young blonde girl looking after us and she was an absolute superstar. We had an amazing day so thank you to all the team on.

Lovely place to eat. We've been coming here for the last 8 years and love that now we have a little one, we still feel welcome and taken care of :)

Kids everywhere, out of control parents who had their heads in their phones whilst their kids ran around annoying guests. Staff doing their best to serve in safety

Food was ok. Lunch time special was very small though .staff were nice. Very clean place. Wheelchair accessible.. outside seating . Little park out back for the kids

Friendly atmosphere, approachable bar and service staff. Area was clean and tidy. Hot food served, no complaints from my party, all enjoyed there food choices. Thank you!! Merry Christmas 🎅 🎄

Great , friendly service and delicious food

Food always good. Atmosphere good. Reasonable lunch menus. Staff very friendly.

I had a burger which was nice but the mother in law had scampi which was mainly batter. Also the kids meal (fish fingers and potato waffles) was full of oil and not very appetising. The bar staff were very friendly and attentive.

Service was bit delayed but taste of the food was absolutely fantastic.

Had an amazing morning with grandchildren having a visit from Mickey Mouse The Grinch and Santa amazing atmosphere

Lovely meal, great, relaxed atmosphere and attentive service from the bar and wait staff. Jonny (our waiter) was lovely and we even overheard the table next to us commenting that he was a lovely young man :) Plenty of dogs in the pub too which made us very happy!

Nice place with a lot of tables so even though it was busy we still got in and fed no problem.

A GREAT LOCAL PUB GOOD FOOD, FRIENDLY STAFF AND A REALLY GOOD FAMILY PUB

Visited for lunch after a nearby hospital visit. The service as good as was the food. It was quite reasonably priced too Worth a visit.

Always great food, very clean and friendly staff. Never had a bad meal here! Always our go to as it’s great value for money and they do blue light discount too😊

Friendly and welcoming staff, answered questions well and honestly. Couldn't find fault

Popped in here for a bite to eat with the family. Booking a table was easy. My daughter has allergies and the staff were superb with catering to them and ensuring that food was clearly bought out for her. Service at the bar was spot on. Everyone was friendly.

Truly awful food. We had the steak Thursday special. Tough and rare. We asked for medium. I cannot ever recall having a worse steak. We had two children. One had 3 courses from kids menu with a coke - £16. We told waitress about the poor steak and to be fair she asked if we wanted to see manager but we were time constrained and late. Totally overpriced basic food. Chef ? Should be embarrassed.

I ordered online from my table and the drink came within minutes. I ordered a gammon steak for main and a vegan apple crumble for dessert and it was lovely. I will definitely be coming here again. Good value for money. Lovely service too, very friendly

Warm welcome good food and service.

The Service and Staff were Excellent, Efficient and Polite My Cheeseburger was lovely, however, my girlfriend's Chicken pie was a disaster. Very little chicken and no mushroom sauce.. in fact very little filling to enjoy. The pie crust was far too thick and tough. We will come back, but not for the Pies

Great food great service and a fun game of bingo

A comfortable atmosphere .very friendly and efficient staff .

We have just enjoyed Christmas Dinner here and it was absolutely amazing.. Staff were fabulous and really looked after us, especially Jamie who made us feel very welcome and nothing was too much trouble. That’s 7 of us back soon. Fantastic. Thankyou for having us.

Nice, bright, big open space with all tables organised in a way that that there’s plenty of room all around so it’s great for family with children and prams. Personnel always very friendly and helpful, attentive and never forgot anything we asked for. Food is a good classic selection, can’t really fault it though it’s not personally my cup of tea.

Great meal at the little owl yesterday, lovely staff and nice atmosphere to celebrate my mums birthday with the family, will be returning! Thanks again!

Lovely food and great service. Our server was really good with my 2 year old and made us feel very welcome.

Always good food on hot plates. Perfect attention to detail. Fast becoming our favourite place.

Always have a lovely meal here. Staff are always fantastic.

Great service, food and friendly team.

Came as a party, by the time we received our food the other table with us where given there deserts. The staff didn’t have a clue on what was going on with where food was aswell as how long it would be. The burger and chips was dry aswell as cold. Would not recommend as well as £7 for a CIDER.

What a brilliant place! We went for tea last night and the service was excellent. Food was hot a tasty I will definitely be back again thank you!

We came for a last minute dinner we were greeted at the door and shown to a table everyone was so lovely! service was great and food was brought out quickly and was delicious we will be back again

The Sunday roast is exceptional, with perfectly cooked meats and crispy Yorkshire puddings. The service is friendly and attentive. I highly recommend The Little Owl for a memorable meal.

Lovely little Marstons Pub. Food as expected for the venue and price. Friendly and welcoming staff. I will be back.

We waited 15 minutes for a drink that never came, staff members just standing around twiddling their thumbs.

Lovely place, friendly staff, nice hot food.

Very disappointed in the quality of the food as well as the portion size. The waiter got orders wrong twice and didn't think it was an issue. The chocolate fudge cake dessert forgot the fudge and the slice of cake was so thin it was breaking up. A handful of frozen chips with what was more like a back rasher than a Gammon Steak, the chef forgot the steak part as it was so thin and looked like two rashers on top of each other. The starter of popcorn chicken and goujons was so processed that it tasted and looked like popcorn chicken and goujons from Aldi and I mean the very cheap ones. The waiter was useless and had no concern about the food or getting the wrong orders it seems like that's just him. First time there with family but we'd have had more food and better quality in McDonald's then what we received which was very disappointing based on prior reviews and the menu online. A proper chef who knows the difference between a rasher and Gammon steak would be a good start as well as a waiter who didn't look like a lost puppy when you'd ask him something.

Nothing has changed food good staff great 👍 a nice pub 👍 😀

Booked because had a promotional voucher 40% off mains, easy to use at the ordering point. Staff all polite, efficient and friendly. Food hot, tasty and brought out in a timely manner, server came back to check everything was okay. Restaurant looked clean and tidy and felt looked after, didn't use the facilities. Will return especially with promotional vouchers.

The staff were great. The food came out quickly and was cooked perfectly. I visit Chester with my wife to see her family. The last visit was 3 years ago.

Family friendly Dog friendly Staff attentive and friendly Roast was good

Lovely atmosphere and friendly helpful staff

We didn't have a booking, the staff were very accommodating. Everyone was very friendly, service was quick and the food was lovely. I will definitely visit again.

Great friendly pub with good food. The bar staff was so nice . Would recommend this pub and will definitely go back

Food was great, and in a nice setting. Only thing that let it down was the bar tender was a bit slow and didn't seem very awake. I was stood waiting to order a drink for almost 10 minutes, so I gave up in the end and sat back down. We also gave them a birthday candle to put on a dessert, and they completely forgot about it, so a bit disappointing really.

Friendly and helpful staff. Good food and always an enjoyable experience

Great friendly service and food was tasty and good value. Thanks guys!

Lovely clean pub, great atmosphere, food is well cooked and well priced, good menu, great service I could go on. The Little Owl is a gem of a place and definitely worth a visit.

Lovely, friendly pub atmosphere. Food was lovely. We will definitely be returning.

Lovely food, a bit noisy but hey family night so recommend

Good honest food at a good price.

We popped in a month ago it was very very busy with a big funeral going on. The staff were brilliant despite being busy so we thought I would go back and booked a table for Sunday lunch , brought our little dog with us who had a sausage, staff brilliant once again and the food was lovely. We will be back.

The food here was delicious with excellent service. Also a good evening playing pool. Would definitely recommend!

Lovely friendly staff nothing is too much trouble fast efficient service food is delicious and always hot and presented well warm and inviting welcome staff check during your meal to make sure everything is ok

The food was excellent good value for money. Friendly atmosphere

Friendly helpful staff, good menu choices, hot and tasty food.

Canny hour or so Hebburn lads & lasses

Great atmosphere, lovely staff, delicious food and excellent value for money.

Very disappointed with the standard of food provided for what we paid.

Very friendly and helpful even in upset times...as went for my dad wake..

Very friendly staff,went with elderly friend who had a walker they always make sure our table is near the door,we had the fish on the lunch time menu,very good value

Four of us went and had a lovely meal and our mums shared a lovely bottle of Sauvignon Blanc. Everyone thoroughly enjoyed their meal and it was excellent value for money, They catered for our individual needs as some were on diets so swamped chips for jacket potatoes and I am diabetic so was reducing my carbs so had a lovely salad alongside my mixed grill ( which btw is a wonderful grill and have it every time I go). One guest ordered a Thai vegetarian curry but none available so they gave her another choice and she had tikka curry. They even offered to refund the cost of the curry which was exceptional I thought. The service was excellent all round and staff very friendly and polite. The little owl is my go to place if I want a meal that is excellent value for money and always consistent. Thank you. I will be back- next week 😋

We booked a table for 11 for sisters 40th birthday. Family age range 6months to 65 years. We placed orders at the bar separately but kitchen made sure all meals were served together. Bar staff and manager friendly and opened another till to speed up orders. Staff bringing meals were polite and professional and came round to check everyone had what they ordered, any sauces and how meal was. We weren't the quietest table but was not made to feel like we were in the way at all. Great enclosed outdoor play area for children too. Definitely visit again soon as smaller family.

food was nice enough service was good can't fault it tbf

Great service, quick to seat us and really helpful with childs highchair. My wife has dairy allergy so was explained the menu and checked with the chef to confirm all was ok. Great experience and will be returning again soon.

Great carvery with the family, would highly recommend this. Suitable for all ages, friendly staff and great service.

Very good service from Jamie 👍👍

Came her a few weeks ago for my mother in laws 60 birthday. It was a lovely atmosphere with great service and food. We had a mixture of mix grills, chicken and burgers. We have a 2 year old, so the play park was great to keep her entertained.

Second time here and the food and service is excellent. Tonight we had a sirlion- medium- cooked to perfection. The jam sponge pudding and rocky road brownie are to die for. From starters to desserts service was quick and efficient. Credit to Rob in the kitchen for cooking an exceptionally good steak and the whole team for great service from being seated to leaving. We will definitely back.

Great food, super quick service and really welcoming friendly staff. Will come again.

Small portions with the roast ie one roast potato cut in half desert spoonful of mash potato broccoli and carrots very hard and Yorkshire pudding inedible.

Service painfully slow and disinterested

Phil is an excellent chef all our food was delicious thank you

Food was excellent compliments to Phil the chef enjoyed by all thankyou

Chicken kebab was beautiful my compliments to Phil the chef highly recommend thankyou

We used the app to order the food and drinks ~ drinks arrived promptly and correct as ordered. Food soon arrived too and staff were helpful in replenishing, napkins and salt as required. Food was well presented, hot and tasty.

Food was nice ,staff were polite

Lovely homely felt relaxed staff were lovely and could help more

Very good food at reasonable prices When ordering online had long waits then to arrive ( having to ask) .