Crepeaffaire Chester in Cheshire West and Chester

Very poor. Ultimate ham and cheese crepe was undercooked so still had doughy texture. Lemon and sugar one that my wife had was also undercooked. That is inexcusable. Staff were more interested in dancing to the music they’d selected which was terrible. We didn’t expect rap music in a creperie. Staff were very scruffy and bone idle. I asked for salt and pepper and was told where to find it. I don’t expect the person cooking crepes to be standing there eating the darned things. Very unhygienic and total lack of professionalism. They can’t complain they were busy as only 3 tables occupied and 5 staff. If I was the manager I’d sack them all. We won’t be going there again!

Lovely space for a family or friends hangout or solo coffee. Waffle was good but the Oreo shake fell a bit flat, still overall a good experience. The best part was the service which was quick and friendly!

Quick service and good food. Son was very happy with his Ultimate Nutella crepe.

I went to Crepeaffaire in Chester this afternoon with my boyfriend and we had a bad experience unfortunately. We both ordered two deluxe hot chocolates and they tasted really sour like the milk was out of date. The girls in the cafe weren’t very apologetic, but they offered to make us new ones. The new ones tasted watery and didn’t taste like hot chocolate at all. We left the cafe and our drinks. I will be making a complaint about this because it could make people very ill - clearly the milk was left on the side and not checked if in date, not on at all.

Just a bit different. Crepes are delicious and service good. I'd like the rest room facilities to be updated and then I'd give 5 stars.

The best crepe I’ve had absolutely gorgeous

Not impressed .. if you're paying over £10 for a crepe you expect the best .. it wasn't .. I'd avoid

If I could give 0 stars I would the crepes taste like chewing gum in my mouth dirty dishes every wear and the toilet is horrible and the latte was cold DO NOT GO HERE!!!!

Waiting time for a margarita and a banana split 45 minutes. With this I said everything

The two young ladies that had been left to run the cafe during a busy lunchtime in school holidays did a very good job. We were sat near the counter and they were a bit stressed as I think somebody had gone and left them to it! But they did great and should be proud of themselves.

Travelled there from Liverpool to have a lovely breakfast with my husband. Door was locked, the guy then unlocked it, said they have some electrician work to do, so they will do only take aways on the day, and will open in about an hour. No note on the door, nothing at all. 2 hours later we saw this place being open and people were sat in with no problems. Disappointed as otherwise wouldn't do such long trip, but luckily found another place to have our breakfast at.

Quick service, friendly staff and best of all lovely crepes! Great place for lunch in Chester highly recommend.

Decent place for crepes, speedy service once you’ve ordered and they taste create.

I’ve tried their crepes twice, first time on Deliveroo which was a weird experience as the delivery people messed it up.. took a long time for me to receive my food but the store sorted it out in the end and the food was still warm when it arrived even though it took hours. Today I went in to order a takeaway. Lovely crepe, the bacon and maple is my favorite. And the Nutella. Kinder waffle and mango crepe is ok… Iced coffee was very yummy. The lady serving me was amazing, very calm despite my large order, and polite, very efficient too. If you ordered on your phone after scanning on the QR code on the table, with the code on the menu, you get 10% off. Lovely place, I would visit again with my girl friends or even for a date. :) Only thing is it’s quite pricey. Otherwise I would give full stars. :)

I ordered it with vanilla ice cream . There is no ice cream delivered

Great food my kids loved our visit here! Shan was amazing! Brilliant with my kids and put a smile on all of our faces with her bubbly personality! She’s a credit to you guys! We will be back for sure!

I visited crepeaffaire Chester today with my wife and son, the 3 girls on shift were wonderful, the food was fantastic, BUT however the only customer toilet was out of order, (I know as I run my own establishment) that not having a working an accessible customer toilet and having over 10 seats is illegal to be open to customers that aren't takeaway... You do know this right, I know this isn't anything to do with the staff in store and makes me question the reliability of the HO team... Also I'd like the point out the heat in that store is unbearable, I feel so apologetic for the girls working all day in that. I would never do this to my own staff.

The food and staff were lovely. The temperature however was oppressive. I could barely breathe it was so hot. My ice cream was practically soup within about 3 minutes. There was a fan behind the bar blowing hot air around. The staff apologised and I felt bad for them but I wasn’t able to stay long because of the heat. I won’t be back until this is fixed.

Lovely store, been coming here for months now. The girls are always nice and polite. The store is too warm though melted me bloody ice cream just sitting here! Could also do with a bit of a refurb looking a bit tired.

Really enjoyed the waffle. The rest of the family enjoyed crepes, croissant and millionaire bar. All of excellent quality.

Superb crepes and lovely milkshakes

Chose somewhere local for a business lunch ,. This place had a nice atmosphere , good menu , lovely staff , good music and fab coffee . Stayed for several hours and bought several drinks and some cannolis too. Will be back again .

Crepe was delicious. Just what I wanted.

Really good meal out....staff were really lovely....I was having a bad day but they really helped me through it....I think the staff member was called Shannon....I,d like to say thank you very much

Food is always good .. a little pricey but most places are these days! Downside .. No cash! 🤷‍♂️ we are not a cashless society so never understand this.

Came in for a quick lunch . Hadn’t had a crepe before but pleasantly surprised . Served by a lovely lady with tattoos and dark hair . Very friendly and quick service

Came in and ordered a vegan crepe and a vegan coffee , both were served quickly and were piping hot . Really lovely staff , nice to see people who enjoy their job! Great music too!

Very good selection of crepes savoury and sweet 😋 polite staff highly recommend 👌

Filthy toilets and toilet room. Desperate of paint and general maintenance. Overflowing waste bin with uneaten crepes etc on the floor at the side of counter all this during a very quiet afternoon. Tables need updating and staff need to be trained further in customer skills, relations & professionalism. Daughter said the crepe was okay

Ordered a gluten free crepe and it was just a pile of inedible rubbery mess. It was cooked one side and grey and uncooked on the other side. Very disappointing

Had lovely tasty crepes with quick friendly service. Highly recommended

Large pancakes and waffles served with generous amounts of toppings. Lots of vegetarian and vegan options. Recommend.

They had no ice for iced drinks and had no pastries. The app just had a blank space where the croissants should have been with no explanation. They offered chilled coffee but were really a waste of time. Disappointed.

I’m confused as to why it states the shops shuts at 6pm, but I was told by the green haired lady today that the shop shuts in 30 minutes when wanting to eat in, so I didn’t sit in and eat, bare in mind it was only 4:45pm. The food was lovely but the atmosphere from the staff was very unwelcoming, I would not return strictly due to the customer service.

Terrible service from the staff, particularly a lady with green hair, very rude treated us like we was an inconvenience & no manners.

Great rider who waited when I didn’t realise he was outside because he was early! Food was lovely

Very unsuitable bathroom with no hand soap. Also a bit in the pricy side

Lovely crepes and waffles and great service

was quite busy, the crepes are nice but simple. The coffee isn't nice

Very nice crepe we did get ultimate Nutella very nice but in my opinion there is too much sauce

Staff really obliging and cheerful. Unfortunately full of selfish University students.

As always, the most delicious pancakes 🥞 in Chester 😊

Very over priced for what u get

Just seems under cooked, it looked like the crepe was only cooked on one side...

Went to try get the Tuesday £2 deal called twice at 5:15 and 5:30 no answer and I get there at 5:40 and its already closed... Supposed to close at 6

Good food and a busy day due to the £2 tuesday deal, however, terrible wait time and plates left on tables regardless of new customers sitting down and for a very long wait time, adequate customer service additionally

Most amazing service and wonderful food!

Lovely crepes, great coffees. Savoury and sweet options. Not cheap but good quantity and delicious. Occasionally low staff number and slight delay. (2 Visits - we are fans!)

Great service and delicious pancakes 🥰 Lovely treat.

They weren't open! They've stolen MY MONEY!!!!

Food is amazing, the service isn't the best with you using your phone to order isn't the best and the atmosphere is generic indie coffee shop but overall amazing place would recommend but sadly quite empty.

Staff were rushed off their feet on pancake day but were so accommodating and served up the most delicious pancake, a must experience when visiting Chester. 😋 thanks you so much guys you're the best 👌

Jenna made are experience wonderful great service and wonderful well presented crepes

Staff were great, nothing was too much hassle. Very clean and quick service. Food was lovely.

Awful service. My friend and I waited an hour for 2 crepes and we only got them in the end because we had to go up and ask about it. Got both our orders wrong too. We weren’t the only ones to complain.

Dirty tables, slow service (1 pancake at a time). Only redeeming feature was the friendly staff.

Honestly was disappointed with this spot. I love a sweet treat and stopped here for a snack while in Chester. The crepe itself wasn’t great and the “ice cream” arrived melted. For the price I was expecting a lot more than what arrived. The staff didn’t seem very interested and it took a long time for the food to arrive. I’m not sure if I visited at a bad time.

Came here for lunch with my husband on our anniversary 💕 Loved the food!!! The staff are super lovely and friendly as well! Prices are really affordable and worth the money too ^^ We had the Love You Lotus and Smoked Salmon & Cream Cheese, loved both very much 😋

Came in for breakfast even though it was early the girl that served us (she said her name was Shannon) was attentive and bubbly, I’m vegan and have other allergies so she helped me in deciding what to eat and we had a lovely conversation! We had a lovely time I can’t recommend this place enough!

crepe was delicious as always but i decided to try a shake and it's really not worth the price

A very disappointing trip! Encouraged to order online however reception inside was very poor. Therefore after 25 very frustrating minutes trying to order we were presented with the smallest portion of food £7 has ever yielded! Literally 2 minutes later we had eaten and were out of there. Tables were sticky, staff disinterested and the toilets and main cafe in need of repair. So many other good places to eat in Chester.

Food & staff were great but let down by the app which allowed us to order crepes that weren’t available.

Coffee was disgusting. No spoon. No chocolate powder sometimes then powder other times. It was like dishwater. Absolutely disgusting. It’s just not consistent. Come every week for a crepe but it usually disappoints somehow

Nice place which has a variety of different options. Even a menu which is strictly vegan which is brilliant. The only 1 issue which i wasnt keen on was they didnt wear gloves when making the crepes. Other than that lovley little cafe.

Avoid don’t order from here can’t get the orders right waste of £40!

I've just had a truly wonderful coffee and a wee at this pleasant crepe & coffee shop. The staff really are a cut above the rest. Great disabled access and toilets too.

A nice place for a family treat. Good selection of sweet as well as savoury pancakes. Staff are attentive and helpful. The woman who served us was happy and chirpy. The cafe is clean and bright. You can see the pancakes being made, right behind the counter, so you can have confidence in the cooking. I sampled a savoury pancake with cream cheese and smoked salmon, which came with a generous side of rocket. My son had a sweet pancake with Nutella, whipped cream, banana and chocolate sauce. We both enjoyed our food and couldn’t fault it.

Excellent food, service and atmosphere everytime

Had a lovely time here, I was served by Jenna who was welcoming and friendly. I had the ‘love you lotus crepe’ and my partner had the ‘ultimate Nutella’ and a ‘Nutella shake’ and was all perfect!

Fantastic service and food! My wife, 4 year old, our our little 1 month old and myself were made to feel welcome as soon as we entered. The place is really nicely decorated and has a nice cozy feel about it. We arrived just as they had a power failure but the staff went out of their way to ensure we were still able to have some delicious croissants and 2 large cups of tea! Cant recommended Crepeaffaire in Chester enough, we will be making it a regular stop off on our visits to the city. Many thanks to the staff for their amazing hospitality and the delicious food!

Delicious crepe with very generous amounts of topping and filling. The staff also very kindly made our toddler a plain crepe at our request. We got a sweet crepe but plan to go back for a savoury.

It was a quick mid-morning break, or so we expected. We’ve never had to wait so long for coffee. If only they’d warned us, we could have gone elsewhere, and avoided our disappointment. My wife compared the very slow barista here with the speed she’s seen them work at Thorpe Park. The only good thing the coffee and pastry were all very tasty when they arrived. Another problem was that they only have 1 toilet, which struggled to cope with the demand. This was our second visit, on our first visit, earlier this year, the service was very fast. Shame, if only the staff had better training, and could work more quickly, we’d love to use them again.

Food was cold when it got there after an hour and 45 minutes

The staff were quite rude to me and other customer they were service. The food and drinks were cold and the hot chocolate just taste like lukewarm milk. Donr recommend going here

All the staff are super friendly (especially Jenna who served our table) and the quality and freshness of the ingredients are unmatched! Definitely a stop for any lover of confectionary treats!

Shannon was so nice and helped me pick the nicest crepe. Love it here and always visit when I’m in Chester. Can’t recommend enough.

very nice little place on bridge street came in around a week ago about 4, and the worker Jenna was putting fresh pastry’s out for display and stopped to talk with us, made us feel relaxed. We come about once a week and will definitely be coming back!

Absolutely fantastic food and drinks today. Staff brilliant too.

The food was just at the perfect temperature and the food was delicious , would definitely recommend it to my family & friends

Lovely little cafe, shame our experienced was ruined by a very loud staff member (jemma?) kept swearing and talking so loud I could hear her in the toilet.

Food was good, service was okay but the app was horrendous and didn't work well.

It was a busy Sunday I Chester and we were on a walk and needed a stop. We found the shop on the high street so we walked in and the food was amazing we were in a group of eight so the wait time was quite a while so the refunded us our hole order when half of it had already been eaten. Food was super nice and it had such a nice calm atmosphere overall would return for more amazing crepes

Undercooked and cold savoury crepe. Floor dirty. Wouldn't go back.

Ordered food at 14:03, it arrived at 16:30. When it did arrive, it was the wrong order. £22 for one cold crepe is a lot of money!

6 of us had sweet or savoury crepes and everyone had something different and all were enjoyed. Will go again for lunch next time in Chester. Good value for a filling meal

Food and service was great. The atmosphere was poor needed some background music. On the whole great crepes tasty and a great price.

It was our first time visiting and we had a great time! There was an amazing selection of sweet and savoury crepes. The food was delicious, the staff were friendly, and they even played Taylor’s Version Taylor Swift songs.

Strawberries were slimy, hardly any chocolate sauce. Ice cream and milkshake covered with cling film and had leaked so went all over the carpet.

Great food and friendly service ☺️

First of all, this won't be a shining review but I'd like to address the quite frankly ageist reviews that people have left here about millennials - fair enough if you had a negative experience with staff but this is not constructive criticism this is stupidity. The member of staff who served us was young and perfectly friendly and competent and did what she could with what she had. The crepe was tasty enough but the bacon we ordered with ours was clearly microwaved and soggy. It wasn't a good mix. One crepe for £7 is very expensive too, we wort of expected a stack or something so were very disappointed with what we got. We did go somewhere else afterward for a hobbit special (second breakfast.) I think to be full at this place you'd need to spend £24 minus drinks.

Nice relaxed light dining experience in the heart of Chester. Staff are courteous and bright our crepe and drinks to our outside table. I would definitely go to this establishment again

Enjoyed. Would have preferred to pay by cash. Card only establishment.

The goats cheese crepe was very tasty.

Food was okay, coffee was really nice, but the service was extremely slow. The staff were all friendly, but everything seemed to take forever. Our order came out gradually, by the time my crepe came my parents had already finished theirs. Not only that, but I was looking at my crepe waiting to be brought to us on top of the glass counter. I would have been better getting up and collecting it my self. It was the same for our coffees we ordered after, we were waiting forever. Maybe they were understaffed, but it’s a bank holiday Monday so you would think you’d plan for it 🤷🏼‍♂️. Might give this place another go as we liked the menu, but the experience was below average.

Very patient staff as I was struggling to belive the crêpe was vegan as it was so good. Really recommend to anyone :)

Crepes were good, but ordering was weird. They could take our order, but best to do it on the app, which you could only access by going on their wifi. We only found that out when we had difficulty with our initial attempt to order. Staff weren't at all engaged or interested. Couldn't make cold drinks but because the machine was broken. Hand dryer in the toilet was broken. All in all not the best experience. Really wished we'd ate elsewhere.

After several trips to Chester finally got to sit in and try the vegan crepe. It did not disappoint. It was amazing, also had a vegan milkshake 😋

Loves the food and the guy that served me was really sweet the only thing that wasn’t a vibe was lack of airflow- kinda hot but overall great! 💖💖

Great coffee and delicious pancakes. The two lads serving today were lovely too.

Food was cold and kept increasing delivery time proboably wouldn’t order again Aswell crepe could have been cooked longer as it was mushy and looked as if the toppings had just been thrown on😡😡