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3.5

Based on 11 opinions finded in 1 websites

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Nº 1532 in 1872 in Brighton and Hove

Nº 28 of 36 Seafood in Brighton and Hove

Score
OpinionsNoteTripAdvisor113.5

comment_iconOpinions

23 of us booked to have our Xmas meal here on a Friday evening. We all pre-ordered our menu choices and a deposit of £250 was paid. The drinks seemed reasonably priced for Brighton which was a bonus. We were due to eat at 7.30 pm and moved to the restaurant. Our various starters arrived at 8.15 pm and were at best luke warm. These were consumed and we waited for our main courses, we waited and waited. Several more trips to the bar and eventually after lots of chasing the mains started appearing at approximately 9.30 pm. The beef short rib arrived cold so was returned and never seen again and when questioned we were told they were making it fresh! I returned my meal to the kitchen as it was now too late for me to eat without making myself poorly, a few others from our party had to leave before the food had arrived due to getting home for family commitments and not one person received a satisfactory meal. I felt incredibly sorry for the staff who obviously had no control over the debacle it had become. When we complained and said we would not be paying the balance as the food was not worth it but they could keep the deposit we were asked if we would at least pay for our starters! No apology was received and we suggested that our deposits would more than cover the starters. We didn’t bother hanging around for pudding and all left feeling extremely disappointed at what we had just experienced and agreed it was the absolute worst dining experience any of us have ever had. Needless to say I will never ever return to this venue again. It used to be such a good place for food and being a true Brightonian I have visited many times in the past. They really stood be ashamed of themselves and need a little more customer service training. Thanks for ruining a bunch of very hard working NHS’s employees night.

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Janwin . 2023-12-02

MORE AT TripAdvisor

Mysig liten pub, var där och åt lunch tillsammans med familj och vänner. Deras fish and chips är väldigt god.

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Theresa G . 2022-11-27

MORE AT TripAdvisor

I have decided to start my Brighton's Best Nachos hunt here, it may very well end here. Delicious and generously loaded nachos in a cozy atmosphere a little removed from the loud hum of the main street. I also had an old favourite, Cesar Salad, also delicious! Great food and friendly staff. I highly recommend.

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Omar . 2022-11-11

MORE AT TripAdvisor

I could only visit one time but it was enough to be effected... The decoration, atmosphere, food and everything was perfect! Must see for those who haven't been to yet!

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Abdal S . 2022-10-04

MORE AT TripAdvisor

Came here while visiting my daughter. Staff so friendly and attentive. Food amazing. Will definitely come here again. Would highly recommend.

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Sally Sterling . 2022-07-03

MORE AT TripAdvisor

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