The Leooard in Cheshire West and Chester

Great service, lovely establishment! Food & drinks are great! Highly recommend! Great location in City Centre Chester! Special thanks to Charlie & Sophie. Both are a real credit to the brand!

Like this place decent quality drinks at affordable prices. Think I had 2 pints one a fruity cider and a Amstel for under £7. Now that’s beautiful and as a bonus they play music and have quality tv screens at every table . It’s a yes from me and the staff was good and friendly .

I feel it imperative to let you know about the very low standard of service myself and my partner experienced in Chester’s branch “The Leapord”. This evening at approximately 20:30 hours, I attended the above branch with my partner for a Sunday evening drink prior to returning home. I ordered 2 x cruzcampo tops with some lime juice costing £9.50. Unfortunately, the drink was extremely flat and tasted like metal, as though you had a 50p in your mouth sort of taste. We pulled the manager to one side (Sophie McDermott) and explained that we were really sorry but we couldn’t drink it. She responded with agreeing that the drink looked cloudy and flat and stated that “just this once” she would replace them. I thought this was quite a strange thing to say given she was agreeing that the drink looked and appeared flat however, as she was agreeing to change them we didn’t think anything of it. We thanked her for swapping them however, the drinks were still flat and tasted of iron/metal. I have taken them both back up and spoken to the same female and explained that we couldn’t drink them and she stated there was nothing she could do about it. Confused, I explained that we had paid £9.50 for drinks that we a) hadn’t drank and b) through no fault of our own were flat and therefore in my opinion not up to standard. She shrugged her shoulder and stated that if we didn’t want them we didn’t have to drink them but she had “paid for them out of her own wages to be replaced in the first place”. I advised her that I didn’t wish to pay for something I wasn’t going to drink and again she shrugged her shoulders and replied “well you’re the only person to complain”. I looked around and informed her there was approximately 5 people in the bar and in my opinion it doesn’t matter if the bar is empty or full, if the lines aren’t clean and the drink is flat (confirmed and agreed by herself also) then I didn’t feel the need to pay for something or at least be offered an alternative drink. She basically walked away from me mid conversation repeating that given I was the only one complaining she wouldn’t be refunding me as it’s something she is unable to do. As someone who is in a customer facing role myself, I find that the level of service quite poor that I am expected to pay for something that I haven’t been able to drink due to the standard being below where it should be. Both myself and my partner were extremely polite with the manager however, I am less than impressed with the quality and the service provided by staff. I must stress that the quality of the drink was extremely poor and I can provide a photograph of the 2 pints left on the bar (you can see how flat they are). Safe to say we left and won’t be returning

Always a decent pint in here,£3.95 for Guinness is a big bonus for me, nice friendly atmosphere and very good bar staff, I’d stay all day if I could but funds are limited 😂

Great atmosphere, tv's with sports coverage but no sound and great mixed background tunes being played at a level that enables you to chat. The place is spotless and the drinks are really cheap

I went to this place yesterday night (saturday 14th october) and i just had to rush home and write this review. Can i give a massive thank you to the staff member called Mollie. My husband Jerry and i went for a lovely drink to celebrate his promotion , and we are quite a friendly couple and love a good chat haha LOL, so when we saw this staff member collecting glasses , she was so polite to us and had a chat (while also continuing to do her job). Mollie truly did make our night and i can't thank her enough for her politeness and willingness to chat to us - this is how every worker should be with customers. What a credit to this establishment. Hope to visit again and be greeted with a familiar face

Brilliant pub but the music is far far to loud for the pub you used to be able to hold a conversation now you have to shout people are leaving .one half of the pub should be for loud music and one for people to relax and enjoy this lovely pub trying to be something it's not.

Great new bar in Chester close to train station & town centre. Lots of drink choices on draught with fast friendly service

As a bar this is a decent place, that's the ok part of this review now for the bad part we as two couples (in our mid 50's) visited the bar and spent a few hrs there all was fine until one of us was served a drink with flat coke when we respectfully asked for the drink to be changed we were met with an extremely rude reaction from bar staff they eventually gave us a new drink but when we went to get our next drinks the manageress and two Door men approached us and said we had been abusive to the bar staff and told to leave ,we were completely surprised by this accusation and even more surprised by the aggressive actions of both the bouncers and the manageress hence we will never set foot in that place again and would strongly advise any of our friends against doing so either, there are multiple great bars in chester if your wise you would avoid this one and spend your money elsewhere .