Snugburys On The River in Cheshire West and Chester

This is a great little riverside cafe. We only used it for ice-cream but the ice-cream was very nice! Prices seemed a bit expensive but the quality of the ice-cream was good! We had a double cone, however this was basically a single cone with 2 large scoops of ice-cream. I do wish the diameter of the cone would match the diameter of the 2 scoops of ice-cream as this would make it MUCH easier to eat, would prevent any scoops falling off, and stop so much ice-cream running down your hands or dripping on your clothes. Overall a nice cafe though and well worth a visit!

Nice spot but ignored by staff who just left us standing there for ages. Nice pot of tea but they don't accept cash. Card only places like this will hasten the end of cash and when that happens prices will rise so the banks can take their cut of every single transaction you make from a cup of tea in a place like this to giving your grandkids a bit of pocket money everything will include a bank surcharge. We won't be returning.

Great icecream, straight from the makers.

Lovely place on the river dee in Chester. Great staff, great ice-cream and the staff were lovely. I spent a lovely half hour here as a pit stop during a 10 mile hike. I would go qgain, and I would recommend it.

Amazing ice cream, great cake and lovely coffee all right by the river.

Where else to go for coffee and ice cream while walking along the River Dee in Chester?

Lovely place to sit and watch the river eating yummy icecream

Nice for coffee tea and cake for us. But a nice stop off by the river in Chester.

It was amazing to be able to have a gluten free ice cream and cone on my walk along the river. The lady that served me was very knowledgeable and explained to her colleague (who was new) how she could get a new tub of ice cream out the back, how they must use a clean spoon to prevent cross contamination and to wear new gloves and to pop the cone in a completely separate area for me to collect. I felt very reassured and the ice cream was the best chocolate ice cream I’ve ever had!

Generously thick sandwich but very salty and one slice of bread stale (end of the loaf?). Nice location next to the bridge I crossed many times on my way to school.

Nice location, good coffee. Only problem is that it can be really crowd and you have to wait in a long queue to be served.

Popped in last Friday . A dull day when only the hardy souls were out walking . We were most welcome with our dogs . I just one to say two words : sausage roll ! The best sausage roll I’ve had in decades : more sausage than roll . Go, try one . You won’t be disappointed . I’ll be back .

Went in for a coffee unfortunately the atmosphere was spoilt by a dog dropping its guts it stank! Won't rush back it's unfortunate that you have to share a cafe with other people's pets.

Cold day,late in the day so not many customers, coffee fine, staff a little brusque but efficient.

We go to Snugburys all the time as we live in Chester and it’s located well on the river. Kids enjoy the ice cream or treats and the coffee is good.

Bulky server behind the counter seemed and sounded moody, petulant and arrogant. No greeting of any sort. When approached the till to pay, the second server behind the counter, wearing a pair of glasses, was a lot more inviting, greeting us with a hi and a smile. The second server seemed to be always available and was nice all the time. The first one who should be greeting people walking in is a liability.

Awful coffe tasted nothing like coffe just lightly browned hot water, totally overpriced. Will not be returning. Save your money

Brilliant staff, food and drinks in an atmospheric setting by the river.

My guilty pleasure. Walk my sons dog from Eccleston Ferry to Chester but always head to Snugburys for lovely coffee, millionaire shortbread to die for and a free cone for the dog...love it...

Lovely place to visit after a walk by the river, very friendly, cheerful and helpful staff. We were served quickly, place was lovely and clean. Had an amazing hot chocolate and coffee, the vegan rolls were delicious and the cakes were beautiful, will definitely be visiting again soon added bonus was the dogs were allowed inside.

Very average service. No smiles or welcome. Slow to attend despite no queue. We just had coffee which was fine.

I have to say the woman who served us today was the most miserable person who ever I have spent my hard earned cash with we couldn’t get our drinks down us quick enough just to get out of the place to be honest 1St time and definitely the last time we venture into this place

Lovely pot of tea and great sausage rolls too.

Drinks disgusting Two coffees tasted nothing like a a freshly ground coffee Hot chocolate ! Just like a sweet dark coloured drink Diet Coke ok cos it came out of a Diet Coke bottle sealed For such a lovely scenic place to sit it’s just an expensive waste of money

Amazing ice creams! Great choice of flavours and really nice big portions. I will definitely go back there. Too Good To Go the first time.. lovely polite staff.. Comfortable, clean & well set out

We walked along the river it was a rainy day so we decided to drop in to this cafe , glad we did , it was clean and tidy the staff were very attentive . We all had a sausage roll and a hot drink , Im not a hot drink fan from cafes but theres was spot on . I would reccomend the sausage rolls if you are passing

Probably the worst cappuccino I've had for a while, also slopped in the saucer, with the chocolate. Card only.

Lovely ice cream and delicious home made cafe meals.

What a great spot right on the river Dee! Beautiful scenery all around. Ordered sausage roll and sweet potato dal roll and coffees for both of us. We were both quite pleased and could not decide which roll was better. Clean place, nice employees, good food - couldn't ask for more.

The food was nice pleasent staff

We popped in for lunch after a lovely trip in the River Dee. We had superb generous cheese and ham sandwiches and tea. Lovely location at the riverside.

Great little place with fab views but please get your coffees right. The latte is a small cup of hot milk hardly any coffee. This should be served in a tall glass or cup! It’s not much to ask for a coffee shop!

Excellent ice cream and generous portion sizes.

Pleasant coffee shop with great selection of ice creams in great location by the river.

Very nice and relaxed atmosphere with good food and staff

Delicious ice-cream!! A bit expensive, but the staff give a generous scoop of ice cream; loads of flavours available :) Photos show chocolate brownie double scoop ice cream in a tub (£4.90), and a single scoop of honeycomb icecream in a cone (£3.90)

I went to Snughburys to enjoy ice cream. Actually I didn’t try it but it looked good and also other students told me it’s quite reasonably priced. And I think it’s atmosphere is comfortable because it’s not busy in the afternoon in the week.

In my experience it was completly good! The atmosphere was lively and very pleasing, the service was pretty friendly and and they are right in front of the River Dee with a extremely relaxing and beautiful view. Money well spent!

Stopped by for a coffee and toasted teacake. Very nice place and friendly staff.

First visit and will definitely go again when next visit chester, drinks and food were spot on. Seats inside and outside. One accessible toilet.

Great location and a lovely cafe. Best to eat in the spaces outside. Great selection of ice creams!

Jonty was absolutely brilliant, lovely service and a tasty ice cream! Thank you

Truly awful food. No choice. Ham and cheese sandwiches or ham n cheese. The taste… I spat it out. Coffee again couldn’t drink it. We left everything. It was all disgusting. I really felt ripped off. My recommendation … DONT GO!

It's probably the best ice cream in Chester. The staff are very nice and give the most generous portions of ice cream. The atmosphere inside is pretty nice although it's always very busy. The selection of flavors for the ice cream is pretty good. Definitely will try the other flavors as well. Highly recommend!

Lovely the ice-cream is delicious

Didn't eat.Self service, I forgot so they called us over (party of 4 over 70). Yappy noisy dogs, owners not bothered. We drank up and left asap in fear of our eardrums ☹️

Dropped in for coffee on Sunday with our grandson, he loved the ice cream. The coffee was very good too, as where the sausage rolls the best we've tasted in a long while!

We visit this wonderful cafe on Chester waterfront whenever we have a trip to Chester from Liverpool. Our last visit was a few days ago, and it is always friendly, clean and the food and drink excellent, and a lovely atmosphere. We took our relatives from Florida last year and they still talk about the amazing spicy sausage rolls they had there. This place is really worth a visit.

Love the icecream from here and a beautiful walk along the river dee 😍

Our favourite place for a cuppa in the sunshine after a walk round the city walls

What a find...not too expensive and very lovely staff. Would recommend!

Great location right on the river. Great selection of icecreams, cakes and belting sausage rolls. Regular Sunday morning visitor with cycling friends but only recently had an issue with stale cake being served. Offered an alternative but should never have got to the point of being served to the customer!

Great food delicious sandwiches

Food is very limited. What to get sausage rolls but 30 minutes wait at 1pm. Had han and chesse sandwiches very dry. Overall very costly

£3.90 per single cone ice cream 😳. A way too expensive, even if quality is quite high .

Ice cream is so nice and the young lady who served us was lovely too but the older blonde lady taking the payment was so rude. My friend has trouble hearing and missed her say the total and she shouted so loudly with an aggressive tone absolutely no reason.

The sausage roll was lush & if you wink at them when ordering they cut you a slightly larger piece of chocolate cake (that second bit's not true)

Magasin très bien placé . Face à la rivière Dee Très bonne glace Personnel très sympathique À voir

Amazing wee cafe, almost under the bridge... Sat here on a sunny day and felt like we were on holiday, huge cones filled all the way to the bottom

As a coeliac I find it difficult to avoid cross contamination at ice cream places however these guys are so clued up! As soon as I mentioned I have coeliac disease they washed their hands, wore gloves, used a fresh scoop and fresh tub of the ice cream I chose to avoid any possible risks, super tasty ice cream too 😊

Lovely food in a lovely location

Lovely little cafe by the river dee, own ice-cream, good coffee, tea.really nice for a stop recommend it.

We visited Snugburys by the River yesterday, There was a huge queue for the ice cream, but i was amazed by how quickly we were served, the staff worked extremely quickly to get the queue down, while giving 100% customer service. The ice cream was absolutely delicious! A member of staff checked on us to ensure we were ok, and the toilets were very clean. We will definitely be returning.

Lovely place and friendly staff. However it was +£5 for a hot chocolate with a little cream on it.

Love snugburys ice-cream, it was really busy but the staff had a good routine and soon got the queue down

We stopped for a coffee after Riverside walk on a summer afternoon. Their ice-cream is good

Had a takeaway flat white from here, it was dreadful and ended up pouring it away. Just a cup of hot milk, barely any coffee. Avoid! The ice cream does look good, maybe shouldn't have had the coffee

Great tea and coffee served politely and with a friendly smile 😃

Some of the best ice cream around. Always friendly and the portions are excellent. Never miss an opportunity to visit when I’m in Chester 👍

One of the most generous helpings of ice cream I've ever received! Not much of a wait when we went, but by the time we left the queue was very long. Lovely location, right by the river. Reasonably priced as well.

As locals in Chester, we come here often, as a mid-morning break from work, before walking along the adjacent river. Jenny, Sophie and the whole team are always friendly and attentive. The coffee/cappuccino is great and the scones are the best we have tasted, in the UK or abroad - soft and delicate on the inside, with a lovely crusty outside, all served with cream (or butter) and jam.

Really nice sausage rolls and ice-cream 😁👍

Great position. Nice cakes, coffee was bitter but the most disappointing aspect was the staff - seemed disinterested and more concerned with chatting to each other. Won’t go again.

A favourite stop off when we're in Chester. Great sausage rolls and excellent flat white coffee, cheerful staff and a lovely vista. Recommended.

Lovely cafe facing the water front. Inside and outside seating. Gets busy in summer and weekends. Good coffee ☕️

Lovely ice cream, fab hot chocolate and great venue down by the river

Nice cafe with fantastic ice cream

Only went for coffee. They had to go to find the chocolate when I asked for some on my cappuccino. No spoons, sugar or napkins available. Tables not being cleared. Will just use Farm for ice cream in future. Nothing encouraged me to return here.

Nice little café. Nice sausage rolls and coffee. Missing spoons for the coffee (if you have sugar). Well laid out and clean.

Very disappointed, I ordered three flat white coffees. They looked nothing like the coffee pictured in the previous post. The coffee came in small cups, the top of the coffee was pale and under the froth the coffee was sadly lacking. I was tempted to ask for a shot of espresso but the staff didn't strike me as approachable. Nice cafe inside.

Great ice cream! Recommend white mountain, choc brownie and mint choc 👌🏻 Service excellent. Thanks

Come here all the time - amazing coffee, cakes and staff so helpful

Absolutely lovely place for coffee and eats ..staff wonderful you feel like you are with family..we actually made a 2hr journey for their sausage rolls and a coffee ..best ever 😀

Lovely place, staff very friendly and helpful, toffee apple cake was absolutely amazing and a lovely cup of tea. Would highly recommend this place.

Lovely cafe, always look forward to getting a hot drink there when walking along the river. The hot chocolates in particular are lovely. Plus it's dog friendly which is a big bonus!

Coffee is lovely, cakes are yummy and staff are really friendly and accommodating. Usually have the sausage rolls but tried the soup today which was delicious. Excellent range of ice cream. Great place to stop when having a walk along the river or a good stop off the walls.

Be here a few times really poor service on the last two occasions so will not be returning. Drinks are expensive not a big selection of sandwiches hot and cold. The staff need more training tend to be lingering around the coffee machine and not serving customer while the queues getting bigger. No sign of communication organiser the staff. Also on the last two times messed up on our orders forgetting to add oat milk instead of normal.

Awful,asked for 1 tea was given 2 when I told them the assistants attitude was awful and he argued with me, but management gave refund,coffee was covered in cream, was not asked for by me and cake was so small for the price,would not recommend this cafe atall, awful!!!!!!!!!!!!!

It's dog friendly both inside and outside. Have a lovely selection of ice-cream flavours.

Lovely little cafe on the River with homemade food for all. Can recommend the sausage roll! Have been previously for ice creams and will return!

This is the place. Great any day, unbeatable on a sunny day, down by the river, with great views. Good food, drink, and the best icecream. Friendly staff. Go on enjoy yourself. 5*

Nice place by the river cup of tea was lovely coffee could have been a little stronger, we also shared a large sausage roll, the best I've ever tasted

Just called in ordered a drink and a snack to find that this is one of them stupid woke places that wont handle cash. Probably using the excuse that its "safer" not too or its "cheaper". Safer how exactly? You're literally handling items and passing them to people so how is money any different? Cheaper how exactly? Theres plenty of people like me and more by the day that refuse to do business with companies with silly woke ideals so you're losing out on revenue. I imagine this goes for snugburys as a whole and not just this site. BLACK LISTED

We’ve came two days in a row as my Daughter liked the ice cream that much. The first visit the staff were miserable and rude with it. Making a fuss of one of their friends who were visiting. We waited quite a while to be acknowledged but the ice cream was tasty. We thought we had just caught them on a bad day. However we have just visited again and the service was just the same. No customer service skills atall and it is not cheap. Bad experience and would be reluctant to return again.

Enjoyed a cuppa and a slice of cake. Very tasty cake and refreshing cuppa with a lovely outlook onto the river.

Quality coffee tea and lovely ice cream

We had the best homemade sausage rolls we've had in a long time at this cafe. I don't normally eat them because they're usually manufactured pastry and fatty & tasteless sausage meat. These were full of spicy sausage meat and homemade. Try them! Nice coffee too and our grandson loved his chocolate ice cream.

Very nice service offer sandwiches sausage rolls mix of cake drinks.👍

Excellent ice cream. The best we have found in Chester so far and a nice location by the river to sit and enjoy it. Nice place, my wife and I are frequent visitors.

The location is amazing , which is what drew us to the coffee shop. We have walked past on numerous occasions and decided to give it a go today as they also allow dogs. However I was disappointed with the drinks. I love to support local,independent shops, however to start with the drinks ordered were different sizes. We ordered a mocha and a cappuccino , standard prices for coffees. However the mocha was considerably larger than the cappuccino. Mocha was between a small and medium compared with coffee chain , however the cappuccino was not even the size of a small. I decided to put that to one side, however when I started to drink my cappuccino there was barely any coffee taste. My hubby tested it just to be sure it wasnt my taste, however he agreed it was like hot milk. I decided to drink it, make the most of the view rather than take it back, which then disturbs your visit. Its a real shame that isn't better as it has so much potential if the coffee was good.