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4.0

Based on 582 opinions finded in 4 websites

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Nº 841 in 1330 in Cheshire West and Chester

Nº 199 of 298 Other cuisines in Cheshire West and Chester

CUSTOMERS TALK ABOUT DISHES WITH..steakchickensausagesandwichbaconcoffeerollbaguettecheesefish

comment_iconOpinions

Very poor the floor was full of food tables not cleaned

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J . 2024-12-05

MORE AT Google

Amazing and delivery driver was friendly & polite 😀

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Amy . 2024-11-30

MORE AT Just Eat

Good food as always! Every time I go to any Greggs it’s cold!! Go down the road to the poundbakery (that’s not a £1) and can better pasties & so hot!!

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Rebecca Grice . 2024-11-26

MORE AT Google

Always at least one item missing

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Amanda . 2024-11-26

MORE AT Just Eat

Ordered a sausage roll for lunch, it is great and tastes delicious. However I can't say I'm pleased over the service. I found the assistant rude. How difficult is it to say please and thankyou?! So as we were ordering she came across extremely rushed and was almost rushing us. We paid 4.50 for sausage roll, Coffee and Vimto. We accidently gave her 3.50 she said "It's 4.50 love" We said how much did I give you. In the rudest tone ever she stated 3.50 we gave her an extra pound and sent us off. Not happy at all.

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Anna Jameson . 2024-11-24

MORE AT Google

Best sausage rolls and tea anywhere.

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Mike Anderson . 2024-11-13

MORE AT Google

Absolutely rubbish as never received it.

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stephen . 2024-11-08

MORE AT Just Eat

We arrived in Chester near lunch time. Had a breakfast baguette. Very busy with long queues. Have had these baguettes before but this one wasn't as nice as previous ones I've had

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Ruth Smart . 2024-11-05

MORE AT Google

Amazing quick delivery. Delivery man was friendly and polite . Recommend for your early morning treats ☺️

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Chris . 2024-11-04

MORE AT Just Eat

The delivery time kept on getting extended consistently.

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William . 2024-10-27

MORE AT Just Eat

Missing item chocolate muffin and just eat refused refund

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Samantha . 2024-10-27

MORE AT Just Eat

It took an hour to get 1 steak bake and 2 sausage, cheese and bean melts with a tea and a hot chocolate. When they arrived they were cold and the tea was sent without milk. All I got back was £2.50. Waste of time and money.

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Lucy . 2024-10-20

MORE AT Just Eat

Freezing cold. Slowest service in the world

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Eamon G . 2024-10-18

MORE AT Google

I tried to find a customer service link to put this on but here goes 12/10/2024 Frodsham st Chester. Served by a friendly member of staff - ordered new fish finger sandwich - I waited aside whilst it was cooked. Some minutes later a women came out and called fish burger … I didn’t respond but the young woman who served me said no I ordered a fish sandwich - the women went away then returned with a fish finger wrap and I said, no I ordered the sandwich - the young woman stepped in and showed the till order as fish sandwich. I echoed that she had asked for this. The back of house women told us we were wrong and a few other staff came to watch - women at the side (who turned out to be the mother of the women in the kitchen) pitched in saying her daughter had clearly said sandwich … she hadn’t at all and the older woman wasn’t stood there until after I’d ordered my meal. The women from the kitchen said she’d cooked a “sandwich” and thrown it in the bin when the server said it was wrong. She went into the back and immediately came back with a fishfinger sandwich in a box covered in mayonnaise - clearly picked back out of the bin - I left … the poor server was being bullied by the back of house women, her mother and the onlookers from the kitchen - I simply felt sorry for her. When I wiped off the mayo and opened my ‘sandwich’ it was a mess and already going cold - so my suspicion of it being taken out of the bin confirmed. I like Greggs, we have one in my local town and the standard and friendliness is always good and consistent - but these staff were bullies and the back of house woman was too agressive to admit that the new range which calls the fish fingers in a burger bun “a sandwich” had confused her and the young woman was completely correct. To take it out of the bin though is unacceptable.

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Thetyke Lass . 2024-10-12

MORE AT Google

My breakfast baguette was missing as was the stake bake!!!!!

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L . 2024-10-12

MORE AT Just Eat

Cold potato wedges and missing sauce, had to wait a while for order also

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Tom . 2024-10-07

MORE AT Just Eat

Dreadful service, didn't understand order, didn't ask if I needed a bag, then just put it on top of counter. Used another bakery.

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Carl White . 2024-10-07

MORE AT Google

The best sausage rolls in Chester, the staff are very helpful very accommodating. ,

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Gerry Rivers . 2024-10-05

MORE AT Google

Lovely lovely food , nice staff , organised xxxx

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Christine Harrison . 2024-10-02

MORE AT Google

My order was excellent and on time. Could not have been better.

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William . 2024-09-28

MORE AT Just Eat

food was ice cold and inedible!!!

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Helen . 2024-09-27

MORE AT Just Eat

Great snack to keep you going whilst you explore everything Chester has to offer.

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mark Flipsink . 2024-09-25

MORE AT Google

Missing items and food was all destroyed

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Ben . 2024-09-08

MORE AT Just Eat

Nice place to eat and have a drink, it's ok.

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Jim J Saddle Inn . 2024-09-03

MORE AT Google

The usual Greggs quality and low prices.

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Chris Dehan . 2024-08-19

MORE AT Google

The best margarita and sausage roll!!!🥐

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Olga Boklach . 2024-08-13

MORE AT Google

Food is great, but cold because they put a cold drink in the sane bag as my bakes.

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Lucas . 2024-08-12

MORE AT Just Eat

Steak bake awful gravy all dried up all over outside of the bake

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mandy . 2024-07-29

MORE AT Just Eat

Standard fare that can't be beaten when in need of a well priced snack and drink combo! Wherever you find yourself, theres (at least one) Greggs nearby! ☕️ 🥓

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Jason Arrowsmith . 2024-07-28

MORE AT Google

Bacon bap and a coffee before 11.00, good value.

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Kenny Cooper . 2024-07-19

MORE AT Google

Bacon sausage barm with drink £2.70 great value

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Chris Scott . 2024-06-21

MORE AT Google

Staff stood behind the till talking about customers who are currently in store. Think your staff need some customer service training

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Chloe Denny . 2024-06-16

MORE AT Google

This is up to Gregg's standards

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Roy Richards . 2024-06-15

MORE AT Google

Really great bacon and omelette baguette. Delicious! The food is always excellent from Gregg's. The service is tops too. 10/10.

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William . 2024-06-08

MORE AT Just Eat

Didn’t receive free sausage roll as illustrated on order 🤷 everything else here and hot 😎👌

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Adam . 2024-06-06

MORE AT Just Eat

Doughnuts put in with hot food and placed on the side so all mashed, ordered 2 bakewells muffins got 1 and a chocolate one

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mandy . 2024-06-04

MORE AT Just Eat

some idiot working here thinks that 1 slice of burnt bacon on a roll is somehow enough? I'll be ordering from a different greggs if this haooens again.

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Danny . 2024-05-30

MORE AT Just Eat

It's Greggs. You know what to expect and that's what we got!

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Steve Bunnage . 2024-05-17

MORE AT Google

driver went to wrong block (again) coffee spilt damaged bag and on my floor. otherwise good

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Lee . 2024-05-15

MORE AT Just Eat

Wow Exceptional Customer Service again from Greggs great food and the delivery gentleman was Awesome.

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Gale . 2024-05-05

MORE AT Just Eat

My food order was excellent as usual. Reliable service from Gregg's. The company never let me down.

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William . 2024-05-04

MORE AT Just Eat

always cold, like does this place do hot food? awful

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Danny . 2024-04-30

MORE AT Just Eat

Nice and clean staff very nice and friendly.

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Pauline Price . 2024-04-25

MORE AT Google

Food cold as ice and delivery order not followed

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Sam . 2024-04-24

MORE AT Just Eat

Missing half the order and the rider was useless and just bothered about dropping off anything. Didn’t give me the other half and just biked off.

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Cam . 2024-04-20

MORE AT Just Eat

Food was stone cold but the delivery guy was great

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Harrison . 2024-04-20

MORE AT Just Eat

Great to find Greggs in Chester after all the double extortionate coffee shops!

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Antony Weall . 2024-04-13

MORE AT Google

Exceptional Customer Service from Greggs, the food was delicious fresh and yummy. The delivery gentleman was awesome really lovely.

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Gale . 2024-04-12

MORE AT Just Eat

Great breakfast butties and plenty of places to sit.

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Sian . 2024-04-10

MORE AT Google

amazing service and food still hot awesome job guys and a special thank you to hayley for preparing my order

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matthew . 2024-04-06

MORE AT Just Eat

Food all delivered and lovely but horrible delivery driver who wanted to have an argument, said he had been looking for us for 30 minutes! When he had only just arrived and I missed a phone call due to being on another line. I apologised for being on the phone for the first phone call but explained he has not been waiting around 30 minutes as the phone call says 5 minutes ago, he said it’s not good enough. Very rude experience.

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Chloe . 2024-04-05

MORE AT Just Eat

Delivery driver was rude. On phone whole time, stood half metre away handing things to me 1 at a time, had meltdown due to anxiety with being out in open. Then glares at me as if I'm doing something wrong when asked him to bring the stuff closer 3 times, just being ignored. Also didn't tell me what was what, so didn't know what bag my drink was in and put it down not right side up either. Haven't even started eating as been tense since the delivery, so things will be cold/Luke warn too. Was already rushed as a few minutes early, then and then just awful when actually delivering.

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Sophia . 2024-03-31

MORE AT Just Eat

Greggs will be closed for two weeks for renovation back open on the 15th of March. Back open now

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Christian boffey . 2024-03-17

MORE AT Google

everything neatly packed and still warm and fresh

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matthew . 2024-02-24

MORE AT Just Eat

Brilliant quality food. Delivery driver was very pleasant. Very quick delivery considering had to cycle with it.

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Andrew . 2024-02-14

MORE AT Just Eat

I ordered 4 sausage rolls at £1.49 each £5.80 for 4 these should have been hot but instead they sent me 4 cold sausage rolls at £4.35 someone is not paying attention to their job it’s looking like they don’t care about ripping the customer off.

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David . 2024-02-10

MORE AT Just Eat

The order is wrong. Missing the sausages on both banquettes and missing sauce! Freezing cold.

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Beckie . 2024-02-08

MORE AT Just Eat

The delivery driver was so lovely

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Nadia . 2024-02-08

MORE AT Just Eat

Greggs is greggs usual food items at a reasonable price had tea and a sausage roll very nice

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Adrian Lee . 2024-02-01

MORE AT Google

As much as I do love a pasty or a pizza slice from here, it's hit and miss if you actually get one. Very limited supply of food every time I have been here, which has been at various times. Staff serve you with moderate efficiency and no happiness for their job at all.

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wendy tsang . 2024-01-30

MORE AT Google

Really enjoyed all the food, everything was included. Thank you

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Ty . 2024-01-30

MORE AT Just Eat

Food was not what we ordered and over an hour late

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Gemma . 2024-01-26

MORE AT Just Eat

The lady who delivered our food went above and beyond. What a star

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Helen . 2024-01-26

MORE AT Just Eat

I be honest, most people that work in these places are just lazy man, all you ever do is forgot things of my order, I’m a coffee guy and it’s the one thing I wanted, ordered it in a savoury deal to and they put the saussy roll in but no coffee? I don’t get how you lot function, same for maccies and all that

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Bean . 2024-01-25

MORE AT Just Eat

What a lovely member of staff! I only went in and purchased a Chicken Bake, my paper shopping bag ripped and the young lady offered me a Gregs bag to rescue my other purchases, she is a credit to the company and the type of person businesses should be looking to recruit.

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Neil Strong . 2024-01-24

MORE AT Google

For the second time. Like I said my. Delivery has been and delivered to another house. Leaving me and my. Family. With nothing. Absolute disgrace I spoke to greggs yesterday they said I need to msg you so here I am for the 3rd time reporting it I'm not happy at all I would like my money back asap

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Lee . 2024-01-23

MORE AT Just Eat

Good service, went in at Christmas to get some mince pies and was served quickly and by friendly staff :)

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Ella Harriet . 2024-01-20

MORE AT Google

I normally call into my local Greggs for my bacon roll in the mornings. Very good food and the service is exceptional. I did order a delivery via Just Eat and never received it. I was told that they dont have a contact no for their rider/driver and that I would need to address the matter directly with Just Eat. 😡

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Karl Cleveley . 2024-01-19

MORE AT Google

I have not even received my order and the crazy thing is, Greggs cant even get in touch with their rider/driver and I was told that I would need to get in touch with Just Eat. There needs to be a dedicated 24/7 contact number to deal with issues like this.

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Karl . 2024-01-19

MORE AT Just Eat

Delivery man went completly wrong area. When got to area i had to meet to show which house. Awful service. Food is cold.

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Rachel . 2024-01-19

MORE AT Just Eat

Not the best Greg’s I’ve had to be honest and went away feeling quite disappointed. Paid for 2 pastries not realising they weren’t fresh. They were cold so asked to reheat but the member of staff was quite rude and said unable to reheat. She knew wasn’t happy with the quality of the food but never offered fresh ones. Poor customer service.

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Claire Gregory . 2024-01-12

MORE AT Google

Amazing food as usual still hot as well 😋 Not to mention in separate bags for hot and cold

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matthew . 2024-01-07

MORE AT Just Eat

Food is just always cold, and wrong things sent, I really get they're busy but the food is just stone cold and awful, delivery is fine as usual

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Danny . 2024-01-06

MORE AT Just Eat

Food was terrible, ordered two hash browns which I had to bin, they were not cooked properly and were cold, hot chocolate was tepid and bap was unpleasantly cold, complete waste of money, extremely disappointed and upset.

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Cas . 2024-01-05

MORE AT Just Eat

The food was very nice, and the staff at the ordering table were very calm and collected seeing as it was so full.

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Kori . 2024-01-01

MORE AT Google

1item wrong so someone having no dinner dognut tipped up so all mushed together

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mandy . 2023-12-18

MORE AT Just Eat

My coffee came as half a cup I would like this refunded I have photos of the coffee which is absolutely horrendous

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Jamie . 2023-12-13

MORE AT Just Eat

That’s 3 orders in a row where items have been missing or wrong from greggs.

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nicole . 2023-12-13

MORE AT Just Eat

do not order from here. order from retail park, this branch is an actual joke

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Rosie . 2023-12-06

MORE AT Just Eat

didn't receive my coffee second time in two days had problems with them

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Martin . 2023-12-05

MORE AT Just Eat

Over two hours wait, food was freezing cold

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Rebecca . 2023-12-02

MORE AT Just Eat

Absolute rubbish, didn't deliver my order and wasted my time and money without Just Eat offering a refund for it

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Ben . 2023-11-28

MORE AT Just Eat

The food was excellent and I will order again. The delivery was let down by Just Eat.

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William . 2023-11-28

MORE AT Just Eat

Cold food again disgusting lukewarm coffee

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Diane . 2023-11-27

MORE AT Just Eat

Bacon rolls are very nice, lots of bacon, perfect start to a busy day, especially when you're on the go

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David Ball . 2023-11-26

MORE AT Google

says delivered and hasn’t turned up 🤦🏼‍♀️

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Hannah . 2023-11-20

MORE AT Just Eat

Fab delivery driver very polite .hot food and latte

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Diane . 2023-11-16

MORE AT Just Eat

Food ok but Never order a hot drink as it rarely arrives

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NATASHA . 2023-11-14

MORE AT Just Eat

Lovely food. Good price. Pleasant staff

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Angie Douglas . 2023-11-11

MORE AT Google

Wrong items included but store dont answer and driver just leaves before you have time to check order

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Nick . 2023-11-09

MORE AT Just Eat

Always great service. Food always hot and delivery drivers alway courteous and friendly

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Susan . 2023-11-09

MORE AT Just Eat

Our two drinks were missing off our breakfast order ! Still waiting for my refund ?

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Shan . 2023-11-07

MORE AT Just Eat

Sent all kinds of wrong swapped items, it took ages and everything is absolutely freezing I want a refund

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Jack . 2023-11-06

MORE AT Just Eat

When I place the order the delivery time was 10am latest. We received our food about 10.40 and with one item wrong and cold food. The food that was corrected tasted okay but not up to temp.

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Maddison . 2023-11-04

MORE AT Just Eat

Tried their spiced pumpkin latte 😋 delicious.

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Marie Smith . 2023-11-02

MORE AT Google

Food cold missing baguette disgusting

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Diane . 2023-10-30

MORE AT Just Eat

Order took over an hour and food was still missing?

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Tori . 2023-10-29

MORE AT Just Eat

Staff focused on tasks not serving customers even when a long queue only 1 serving.

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Darren Thornhill . 2023-10-28

MORE AT Google

Ordered at 2:45 it finally arrived at 4:30. It arrived freezing cold.

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Louise . 2023-10-20

MORE AT Just Eat

I chose delivery on the app and then the app tells me to come and collect my food not happy want a refund as I couldn’t collect as I have no form of transport

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Harvey . 2023-10-19

MORE AT Just Eat

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