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3.8

Based on 1.220 opinions finded in 3 websites

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Nº 194 in 293 in Gravesham

Nº 24 of 34 British in Gravesham

CUSTOMERS TALK ABOUT DISHES WITH..potatoesoldcookedmeatlambroastpiepuddingfishsteakbeautifulcoffeecodcheesemust

comment_iconOpinions

Our son booked for the four of us to have a meal and catch up as we have all been so busy , this was my husband’s and I first time here. On entering the pub we were greeted with a very warm welcome from the staff, we were seated and thought the halloween was amazing, the staff were very friendly, helpful and didn’t feel we were being rushed. The food was to die for , I think I changed my mind three or four times lol, as for the pudding that was absolutely amazing , we had the toffee and peanut butter crumble very yummy and not to sweet. We are definitely returning. To the staff thank you for making our evening wonderful

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Annie Philps . 2024-10-27

MORE AT TripAdvisor

Wonderful helpful staff, nothing too much trouble ,superb freshly cooked meals . Made a family celebration very special. We will be back x

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the Spences . 2024-10-20

MORE AT Google

Genuine Dickensian pub with authentic atmosphere to match, very friendly and competent staff, excellent, well kept beer, well thought lunch menu matched by quality and size of portions and all at extremely reasonable prices. An absolute must if in the area and accomodation is available, plus it is opposite the church boasting Europe's best brass rubbing and in a charming Kent village. GO!

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brucehenders0n . 2024-10-14

MORE AT TripAdvisor

First class. atmosphere, service and food. This is my best ever Sunday lunch venue. We have been twice now and the food is on another level compered to other establishments. We cannot speak highly enough of this place.

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mattgray222 . 2024-10-06

MORE AT TripAdvisor

What a lovely pub and it does a roast to die for

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Gerry B . 2024-10-06

MORE AT Google

Lovely beer garden and quirky interior. Decent drink selection and food menu looked good, but quite expensive.

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Melanie Francis . 2024-09-30

MORE AT Google

Visited for my daughter’s graduation dinner with visiting friends from Cyprus. Food was delicious and atmosphere was friendly. Would definitely recommend.

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Tracy M . 2024-09-22

MORE AT TripAdvisor

We stayed here as we had a wedding nearby, the room was lovely but let down by the dust and cobwebs, we loved the four poster bed and dickens 'theme' but we thought it was let down a bit with the very modern bedside lamps, mirror, leather sofa and energy saving bulbs in the chandelier I know it sounds silly but we just think swapping these for some more old fashioned items would be more in keeping with the look and feel of the place, the room was also quite cold but the quilt was thick enough the keep us warm and the bed was very comfy and the room was quiet.. We had a good night's sleep plus breakfast was perfect! Thank you.

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KellyyyM . 2024-08-27

MORE AT TripAdvisor

Watch what is charged to your credit card as opposed to price quoted at bar on two occasions i have been overcharged once may be mistake twice seems deliberate check card machine before paying

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paul580415 . 2024-07-29

MORE AT TripAdvisor

Great food, great service, and an amazing pub that I love to visit. Even better that I know the Landlady Kerry, what an amazing job she is doing at this Gem .

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Graham Wells . 2024-06-26

MORE AT Google

Had lunch yesterday had lunch many times before but yesterday’s experience very disappointing, Lipstick on glass hair in drink. Food was expensive and poor. Roast potatoes reheated vegetables cooked to death. Caesar salad tiny 1 anchovy. Standard of hygiene poor and ladies toilet filthy with broken toilet seat. Will not be returning.

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Gillian Hammond . 2024-06-24

MORE AT Google

Totally appalled, by the Meals, miserable staff, and above all...Hygene. Can someone explain to me, how a pub- restaurant, can have cutlery in 2 pots, in the garden, and you are supposed to help yourself....really?....when other peoples hands, have been all over them. Is this Hygene, at its best?

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Elaine Barkley . 2024-06-21

MORE AT Google

Really disappointing meals, and service. Fish and Chips, very poor, uncooked batter. When questioned wether Fish was from a packet, they insisted it was, battered by the Chef. Unfortunately both Fish were identical in size, and we are old enough, and experienced enough to know, that the Fish was not freshly battered. Honesty, is always the best policy. We have been here a few times, and enjoyed past Lunches, but this will be the last.

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Neil Barkley . 2024-06-21

MORE AT Google

£16 2 course lunch menu - I wish I’d read the May review… Totally agree, the fish was a solid lump of batter, wet inside, grey looking poor quality. Chips were dry and tasteless, best thing was the peas and tartare sauce. Alabama fudge cake was sweet and synthetic - I gave up on the ice cream which tasted grainy and bland it might have been vanilla. Husband had the baked Brie (deep fried) and was ok but the sliced baguette was a jawbreaker, the pea shoots and tomato relish were a nice touch. He had the fish and chips too; smothered it in vinegar, tomato sauce and when that ran out, bbq. He was hungry. The landlady did not ask how our meals were as she walked passed with 2 plates of fish and chips that a couple in front of us complained about. Other bar staff cleared our table but didn't ask, even though I’d left so much on the plate. I apologise for not complaining but the staff must have got the message - with other people enjoying the lovely garden, a nice day and a drink for once, I didn’t want to make a fuss.

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Kerry S . 2024-06-21

MORE AT TripAdvisor

Lovely meal & great atmosphere.

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Yvonne Jones . 2024-06-20

MORE AT Google

Beautiful place and the rooms are stunning. Clean and tidy and the staff are lovely. Food good too though a little on the pricier side.

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Chelsea Brown . 2024-06-20

MORE AT Google

Very dated, but that adds to the charm.

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Brad Chuck . 2024-06-14

MORE AT Google

Enjoyed a pint or two here. Good atmosphere. For once not dominated by “that table is reserved for people who are eating”. Friendlier reception than I have had in the past. It’s an incredibly atmospheric pace oozing with history. Just sometimes they forget that reputation is built on the people who pay their money now, not by the fact the Dickens enjoyed it a long time ago. Not this time. Was a really welcoming experience. Hope they continue to deliver like this.

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Paul Peard . 2024-06-12

MORE AT Google

Ordered the £19 three course lunch meal. Thought it was cheap and wondered if the food would be OK. Unfortunately it wasn’t. The fish and chips was dreadful…the fish was grey and watery and looked like it had been in the freezer for years. No point in offering a 2 or 3 course option at a cheap price if you are going to serve up such poor quality food. I would suggest putting the price up and make sure what comes out of your kitchen is edible. There is no way we will be eating there again unless there is a big improvement.

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Nick G . 2024-05-29

MORE AT TripAdvisor

Great place and dogs are welcome

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Donna Ward . 2024-04-27

MORE AT Google

Perfect stay both bedroom and food. We stay 4 nights with our teens. Very nice room, quiet. Lovely atmosphere around dickens! We had fantastic full English breakfasts. The team was very helpful and friendly. Food was very nice. Only 4 stars and not 5 because it was quite cold despite the heaters.

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a p . 2024-04-22

MORE AT TripAdvisor

Cracking pub in a great little village. If you want a cosy village pub atmosphere, stop by for a drink and enjoy the building and decor.

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Dominique Kane . 2024-04-16

MORE AT Google

A lovely pub in a sweet village. Food was good, the staff very friendly and the atmosphere cosy

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Vicci Gunstone . 2024-03-31

MORE AT Google

Had the most relaxing lovely meal here after last minute booking for our 41st wedding anniversary, our 5 year old grandson came and he enjoyed it as well. The staff are a credit to this wonderful place, so attentive and helpful. The meal was first class and cooked to perfection. Highly recommend to anyone wanting a meal out, you won’t be disappointed. We hopefully will return in the future.

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phoebepug . 2024-03-25

MORE AT Google

Was very disappointed in the chicken that I chose from the light bite menu. 2 very small pieces of chicken for £8.50 was not good value for money very over priced. 😕

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Janice M . 2024-03-23

MORE AT TripAdvisor

Absolutely no access for a mobility scooter, offered entry by way of front of house which was impossible as a step reduced way in. In addition a mobility scooter does not come under the category of all terrain. I admit that the member of staff offered to move the armchair to allow access and the fact of the age of the building. We will visit in the summer knowing the garden has ample room for our visit with the scooter.

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Stephen Turner . 2024-03-20

MORE AT Google

Excellent meal. Made to feel very welcome... just waiting for pudding. 😍

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Amanda Martin . 2024-03-07

MORE AT Google

Stayed 1 night at the end of February, location was amazing great little village. Dinner was tasty and plenty to choose from, breakfast was full English and again very nice and lots of it. The only downside was how cold it was in the room and bar/eating area, central heating was available non existent in room just a small oil heater which wasn't ample enough to heat bedroom and bathroom. Wore a coat while eating breakfast. I understand how expensive gas central heating is to heat such a large old building but the experience would of been 5 stars if it was a lot warmer.

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Anthony Sexton . 2024-03-04

MORE AT Google

This is a beautiful olde hotel and restaurant . If you are a Charles Dickens fan like me an absolute bonus . Room 6 is lovely with a four poster bed and long bath . The staff were so kind . The food in the restaurant is delicious and the breakfast was huge . Well worth a visit . Definitely be back again !

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rainy89 . 2024-02-17

MORE AT TripAdvisor

Come here often as the atmosphere and food is beautiful and we can always bring our pup in after a long walk. I’m coeliac and the staff are very knowledgeable on this and I can safely enjoy gorgeous food without the worry of becoming poorly. The chocolate fudge cake dessert is my absolute favourite!! We’ve eaten here for both full English breakfast, lunch, dinner, dessert and late night snacks when we’ve also had a beautiful stay in the hotel. Would highly recommend! The staff are outstanding, polite and make you feel at home. The prices are very reasonable considering the beautiful atmosphere and where you are in the country. Looking forward to returning for a Sunday roast soon! Always be a favourite little gem we go too.

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Fae M . 2024-02-12

MORE AT TripAdvisor

Me and my work colleagues went there for dinner and it was remarkable, staff was lovely and really, food was outstanding

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Kieran T . 2024-02-12

MORE AT TripAdvisor

Me and my partner went for Sunday lunch and it was really nice food was delicious! great service! Polite staff, Highly recommend!!

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Leanne W . 2024-02-12

MORE AT TripAdvisor

Had a lovely dinner the food was delicious and dessert was so good. all staff were very helpful and friendly, lovely to be around, all an all a great experience.

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Sam M . 2024-02-12

MORE AT TripAdvisor

Fantastic experience from start to finish, staff couldn’t of been more helpful with quick table service, the food was fresh and tasted phenomenal will definitely be returning

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Luca F . 2024-02-12

MORE AT TripAdvisor

The waitress was excellent but the food was horrendous. Mushrooms in a wine and garlic sauce had zero garlic in it. Sausage starter was apparently utterly tasteless. Worse was to come. Vegetable curry was something I will never forget.Got rice, assorted veg and lettuce on the side. It wasn't bland, it was tasteless. Frozen veg cooked in veg stock. There was a bit of watery fluid at the bottom of the bowl. When my replacement, scampi and chips arrived, my friend had almost finished their meal. Scampi and chips tasted like they went straight from freezer to deep fat fryer. The interior is lovely, the waitress was great but the food, wow, just wow. Unbelievably no deduction was made at the till.

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Caroline M . 2024-02-09

MORE AT TripAdvisor

Good atmosphere and great food.

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Marian Preda . 2024-02-06

MORE AT Google

Once again, poor mannered staff, dog poo everywhere in the garden, wouldn't serve chips unless we were in a certain area and wouldn't serve my 12 year old a pack of peanuts!

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npexton . 2024-02-04

MORE AT TripAdvisor

Had a lovely Saturday lunch in here which was made by the super service of a great team of ladies

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andy thompson . 2024-02-04

MORE AT Google

Clean and comfy rooms. Food is very good. Happy to stay again.

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glen263 . 2024-01-31

MORE AT Google

A-maz-ing! Stayed for 2 nights, dined and held a 50th birthday party in the restaurant. They couldn't do enough for you, nothing was too much trouble....I'm not sure they knew the word no! Thanks to the owners, Keri and their team.

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John Whitehead . 2024-01-22

MORE AT Google

It was a well deserved rest stop after finishing our 4 mile walk. Let down with the service and covid 19 set up. The waitressing staff needed a coordinated approach and leadership to be covid 19 secure. Service was poor. It took ages to get just drinks and snacks. Waitress got our order wrong. It hasn't changed much post-pandemic. We walked inside the pub and ordered drinks and chips. It lacked a country charm of a simple greeting. We should have tried the next pub.

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Michelle Jones . 2024-01-14

MORE AT Google

We had Sunday roast. Sadly it wasn't up to parr. The pork belly was wet and there was no crackling. It was like it had been warmed up in the gravy. The potatoes and parsnips were hard. Others had the beef, which was overcooked, dry and again seemed warmed up. However, cannot fault the service, just the food.

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Helen Wilde . 2024-01-14

MORE AT Google

Beautiful old-fashoned English pub. We ate there three times and stayed in rooms above. The rooms are huge and traditionally well-appointed. Good solid mattresses. The food was very good, pub-grub style but definitely a notch above that in terms of quality both of ingredients and cooking. Very good value for money. Also a warm welcome for our dog. A perfect pub: long may she reign.

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Daniel Andersson . 2024-01-14

MORE AT Google

Had a great lunch there today, roast beef and pork belly Sunday roast were simply amazing. definitely recommend to all.

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Lucy M . 2024-01-07

MORE AT Google

Visited here with two friends. The food was dreadful. Two items had to be returned. Changed one for scampi as thought this would be safe. 6 pieces of scampi for a main meal. Peas hard. Chips were very nice. None of the things we ordered were very good. Desert and coffee couldn’t be consumed as they were so poor. Waiting staff were very pleasant. That is the reason for two stars.

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siananne . 2023-12-18

MORE AT TripAdvisor

Fabulous food and lovely ambience

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Karen Aldous . 2023-12-16

MORE AT Google

Fantastic food with fantastic service. Couldn't ask for more. Lovely village as well

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Chris Smith . 2023-12-15

MORE AT Google

Have only eaten here and is a lovely pub with delightful food

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colzy111 . 2023-12-04

MORE AT Google

Great food this lunchtime. Lovely roast chicken supreme and extra gravy . suet pudding and steak burger.

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Road581413 . 2023-12-03

MORE AT TripAdvisor

The Sunday roast leaves much to be desired..2 roasties hard ..pork belly was rubbery ..tiny bit of gravy..Yorkshire pud dry and slightly burnt ..cauliflower cheese tiny and hard..cost 35 quid with 2 appletise..Will not be returning

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Tar S . 2023-11-16

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Vegetarian option was meant to be stuffed butternut squash. Was served half a roasted butternut squash? And other veg as the roast. Very disappointing.

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willjewiss2321 . 2023-11-12

MORE AT TripAdvisor

This place really does cater for gluten free / coeliac sufferers Roast dinners ( inc Yorkshire Puds ) all gluten Free Extensive menu options all gluten free Well done and thank you leather bottle

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Rich A . 2023-10-18

MORE AT TripAdvisor

Great shared ploughman’s on a sunny Sat afternoon in Oct! Enough cheese for Gromit! Efficient and informative staff and nice garden setting. Drink section ok, but a real ale IPA would be good. Saying that the TT Landlord was good.

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Al_B_1066 . 2023-10-07

MORE AT TripAdvisor

Beautiful building, gardens and village. Food was great and service was wonderful. Really friendly bar and waiting staff - would definitely visit again and would love to find an excuse to stay overnight

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Susan S . 2023-09-22

MORE AT TripAdvisor

Terrific shared ploughman’s lunch - generous quantities of cheese and ham. The best I’ve had in a very long time. Excellent food aside, the pub decor and standards of cleanliness need some attention.

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Ed P . 2023-09-02

MORE AT TripAdvisor

We visited the pub Resturant on Sunday I had the Sunday roast.my partner had the salmon salad. I must say the food was excellent and the service was great. We go here quite often great pub Resturant great staff. Also you could visit the church...

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Rick F . 2023-08-21

MORE AT TripAdvisor

Accommodated us at the last minute. Pub full of character and a good beer garden. Good range on the menu and cater well for gluten free. Will return.

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broadoak14 . 2023-08-17

MORE AT TripAdvisor

Great service & food was delicious will definitely visit again when working nearby staff we’re friendly made me feel at home

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Martin T . 2023-08-17

MORE AT TripAdvisor

Food not good had scampi which was just okay but vinegar and sauce arrived in plastic sachets which we would expect in a well known takeaway but not in a restaurant I had pork chops new potatoes which was served on a wooden slab which...

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Janette f . 2023-08-16

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Four of my family were visiting from the US, and I decided to take them for lunch at the Leather Bottle. First off, the staff : Each and everyone of them were very professional, and knew what a certain dish contained. They were very helpful,...

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310briang . 2023-08-11

MORE AT TripAdvisor

So sad how this place has been allowed to slip. Food overpriced and under cooked. Girls serving clearly don’t want to be here as full of sarcasm and frankly not interested in the people eating there. As I write I am looking at a meal...

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Silverthefox . 2023-08-06

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I ordered the small plate lamb kofta with Mediterranean salad. Unfortunately, the salad consisted of only shredded lettuce and sliced cucumber. There were no tomatoes or olives, I thought it was overpriced for what I received. The lamb kofta was tasty but overall I was...

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Cheryl M . 2023-08-03

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Is it a pub, restaurant or kennel? With the number of smelly dogs I'd say it could pass for a kennel. To be fair, the food wasn't too bad. It was just overpriced. Scampi was good, linguine which a family member had was good but...

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Gary H . 2023-07-16

MORE AT TripAdvisor

It was a shame that there were no sandwiches (only available Mondays-Thursdays) as we had already booked for an evening meal elsewhere but the staff were helpful and friendly, and advised the 'small eats', which were delicious! It is dog-friendly as well.

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kenjbaines . 2023-06-12

MORE AT TripAdvisor

Would you call a 40 minute wait for 2 desserts acceptable ? I wouldn't It spoilt an otherwise good lunch

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john476-7 . 2023-05-31

MORE AT TripAdvisor

Lovely Pub with super friendly staff, we went for Sunday lunch. I had the Pork Rillette (underseasoned) which should have come with toasted bread, but arrived with a slice of white doughy bread which spoiled it and made it difficult to each. We both had...

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waxydoodle . 2023-05-23

MORE AT TripAdvisor

Fantastic hotel and restaurant. Lovely rooms, food was excellent. The most impressive thing about the leather bottle is the amazing service from the friendly and conceintous owners and staff. Thoroughly recommended.

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Inspire61081918275 . 2023-04-21

MORE AT TripAdvisor

Had the most wonderful evening celebrating our wedding anniversary. The staff and food were both excellent, nothing was too much trouble. Lovely varied menu and all the food was excellent . Would recommend wholeheartedly for a wonderful experience in this lovely "olde worlde" pub/restaurant.

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marilynmN5096ZG . 2021-08-21

MORE AT TripAdvisor

Great, historical pub with excellent food and service. Table service with disposable paper menus. Hamd sanitisers readily available. Nice to be able to eat inside with the dog in the bar area

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lakelad2018 . 2021-08-16

MORE AT TripAdvisor

I went to The Leather Bottle, Cobham, today with a friend for lunch. The menu is marvellous, some traditional English, but also excellent Asian fusion. My friend and I shared one starter and one main without any problem. Staff are attentive without being intrusive and are absolutely lovely. I would have given it 5 stars if it was a restaurant rather than a pub. I will definitely go there again. I asked to borrow one of their historic decor books and was allowed to do so. Obviously I would take it back next time, and there will be a next time as I was spoilt for choice with the menu.

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LeeCary . 2021-08-06

MORE AT TripAdvisor

My husband and myself stayed here for 3 nights in room 6 which was a beautiful room with a 4 poster bed. We had B & B and the owner Bryan actually cooked our breakfast and as my husband was doing a Slimming World diet at the time - he even grilled most of the full English. Susan his wife was lovely as were the staff.The food was superb and plenty of it. There was a nice selection of real ales which I enjoyed.We would thoroughly recommend a visit and stay at this delightful Inn, and we will definitely be back again.

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SANDRA503790 . 2021-07-03

MORE AT TripAdvisor

A great local pub, loads of space in the garden. Dog friendly and have loads of space behind the tables to take them for a little run and for kids to play. We were served by Zoë who was a total delight. She really knew the pub and it’s history as well as the menu.Highly recommend and will be going again. They had an acoustic guitarist there who was fab and the atmosphere was great.

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Robynodfor . 2021-06-10

MORE AT TripAdvisor

I visited at around 5pm tonight and I couldn’t be more impressed , the staff were amazing .I was sitting under the marquee and first hand saw an altercation going on between 3 or 4 tables and staff members , but the way they handled was so good , I work in the same trade and know what it’s like , but the way the staff handled it was very professional. The food there is amazing and I would definitely recommend the burger , I will be returning , staff and food is always on point and outstanding service Il be back soon , such a nice friendly pub

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Fosters291234 . 2021-06-09

MORE AT TripAdvisor

I have been to the leather bottle a couple of times and was very impressed. But today what a shame beer was warm. 3 tables that I never met agreed that the beer was warm and we all let the staff know about it the staff didn’t not believe us and one staff member said you don’t like there other pubs so 3 tables got up and left

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M8142RX . 2021-06-09

MORE AT TripAdvisor

Local customer. 3 separate tables explained that the beer was warm. Staff member told all 3 tables to go elsewhere. Another customer asked to speak to the manager. On our way out manageress was VERY aggressive and told us to F off! Needless to say we won’t return.

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CC219 . 2021-06-09

MORE AT TripAdvisor

Booked for the 3rd Saturday after lockdown. Pub does not provide drinks list. We were served after 20 minutes by a bar-person wearing red & blue trousers. When we asked what beers the pub served, we received an eye roll and a comment of ‘all of them’. Then with our taken aback looks 3-4 beers were listed. I then asked if the pub served Aperol Spritz, I received the comment ‘I don’t even know what that is.’ The dismissive, rude and unprofessional behaviour from the aforementioned bar-person tainted our experience of eating and drinking here. After about 10 minutes our drinks hadn’t arrived and other patrons who had ordered after us had received theirs. I then requested an update on when we can receive them from the blue haired bar-person who gave us our drinks really quickly. Our food then arrived. 5/10 minutes after, the initially mentioned bar-person brought our drinks. If I hadn’t have requested our drinks previously, we’d have had them after our food arrived and a 40 minute wait, which is less than ideal. After we had eaten, we ordered more drinks from the blue haired bar-person who was really professional and friendly. Please give our thanks to her. Hopefully when we visit again, we won’t have to deal with a rude bar-person.

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zoetravels1992 . 2021-05-03

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Went for a prebooked lunch outside , very Covid aware. Checked in on arrival. Staff waiting on tables wearing masks. The food was delicious and delivered in good time. Felt very safe.

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Pennypitstop . 2021-04-23

MORE AT TripAdvisor

Have been her several times since COVID. Have been impressed each time. Food has been lovely, staff have been friendly. COVID rules being adhered to with hand sanitiser, masks and a one way system ... Looking forward to going back 👍🏻👍🏻

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nbc928 . 2020-10-28

MORE AT TripAdvisor

Lovely country pub, stopped here for a drink and meal when walking through Cobham and Meopham village. Enjoyed the outside seating area with our dog. Friendly staff, would return.

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AnitaRex0 . 2020-10-19

MORE AT TripAdvisor

I went to The Leather Bottle with my brother for Sunday dinner, we booked in advance, which was probably a good idea. We were asked to scan our phones via Track and Trace NHS Code on the front door, shown to our table via a 1 way system, for which we needed to wear our masks, once seated we could remove them. The menu had a good selection of Starters, Mains and desserts from the “Throw away” paper menu, the staff were pleasant and polite, the Victorian beamed decor was clean with hand sanitizers on hand and the food was good, all done by a waitress system. My only criticism would be there isn’t a updated menu on their website, but I’m guessing with the throwaway paper menus that maybe they change from day to day. It’s certainly worth a visit, the car parking is ample and there is a garden as well

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Dragonjcb . 2020-10-13

MORE AT TripAdvisor

Visited one of our favourite local pubs since lockdown to find that that they have everything COVID-19 in hand. Secure check in rather than something from a chemical fallout. As it was beautiful weather we sat outside and the table service, by who I believe was Sarah was second to none. Exceptionally attentive table service and as always, lovely food. Simply cannot fault and I urge you to support out fantastic local pubs.

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nicola_adshead . 2020-10-01

MORE AT TripAdvisor

I Absolutely love this place I’ve missed it during lockdown the staff are lovely and friendly and work so hard to make your stay as perfect as possible for you, the owners of friendly and are always at hand to see you have everything you need, the food is absolutely divine and at all times the COVID -19 rules are in place,, the staff are all wearing masks at all times and are very very friendly about it all with the two meter rules applied to everyone, staff being helpful in every way possible.This place is clean tidy and Covid free with hand sanitiser at doors to use before entering, the rooms are so comfortable I can’t ask for a better place to stay I felt safe in knowing we were being cared for , I will visit again as I have previously and it’s the only place I would go , great work to all who work there and thanks for yet again a brilliant time xx

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Daisy t . 2020-09-15

MORE AT TripAdvisor

Visited at the weekend 1st time here. COVID secure measures in place here are outstanding. I had Sirloin steak cooked to perfection (I’m very fussy with steak!) partner had the roast beef with all the trimmings..Wow!!totally delicious. The customer service the staff gave us was impeccable.. well done girls..we watched you work extremely hard under such strict measures. Looking forward to our next visit..

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6675 . 2020-09-15

MORE AT TripAdvisor

Visited here as a couple recently. Was met by inconsiderate locals standing in the place where I had to give over my details, not following the government guidelines. Seated inside with a phone constantly ringing with no one answering it even tho I appeared three members of staff were standing around doing nothing. Next... drinks were delivered, hair found in partners drink and second drinks order arrived wrong and was told by waitress that I was wrong even tho she did not pour the drink or offer to check with bar staff if the order was wrong. (Terrible customer service). Shortly after this, arguments erupted between staff behind the bar regarding wrong orders which was very noisy and heard by everyone within the restaurant which again displays terrible customer service. Moving onto the food, steak was like a leather boot, onion rings wet and soggy and chips were rock hard and drier than Gandhi’s flip flop. No one checked through our time weather we were enjoying our meals and once finished we were left waiting for someone to clear the table and offer the dessert or the bill, neither of which happened meaning we had to break the government guidelines and go to the bar to pay our bill (which came to a whopping £75 for 2 starters, 2 slap dash mains and two wrong drinks orders!) as we couldn’t wait to leave. Will certainly not be returning! But as we are polite British human beings, the need to create a scene within the pub is not our style but we are very excited to hear your response and excuses.

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177advisor . 2020-09-13

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Stopped off for Sunday lunch after a walk. After a very good experience last summer I recommended it to friends. Well covid doesn't exist. Great systems in place to keep people safe but when you see members of staff hugging customers, dirty glass covered in lipstick and staff not wearing their masks properly makes you think what's the point having posters and one way system in place.We ordered 4 roasts and all 4 were cold. The meat was appauling to point i couldn't tell if it was lamb or beef. We ordered a 2nd round of drinks when food was served and 15 minutes later the drinks arrived. Not once did the staff check if everything was ok. No one offered a desert. When we made them aware the food was cold to what turned out to be daughter of the owner she said sorry while walking back into the pub saying her dad must of forgot to come out and see us. Not only the owner didn't care neither could the daughter stop and say sorry. That was at the point that we waited 20 mins after eating for somone to come collect money and making point the food was cold and glass was covered in lipstick. Eventually they took 10% off and knocked the drink off.Even paying was hard work. No signal outside had to go in to pay. Waitress didn't take the receipt after spliting the bill and asking her to check the 2nd amount was so much effort for her. It's been the worse service and food I've recieved in a very long time. Luckily 2 other pubs on the same street we will be checking out next time.

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254grahamn . 2020-08-23

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Called here on a day out, having been caught in a rain shower. My partner ordered a coffee and I had a cup of tea, while waiting to see the the food menu. Sadly only Americano coffee on offer as there was a problem with the coffee machine. My tea was served with a couple of pots of UHT milk Urgh! This was enough to make us decide not to bother ordering any food, so total spend on one tea, one coffee was £5. Staff were polite and wearing masks due to Covid guidance and hand sanitiser was provided. It wasn't busy when we called and we felt safe. Would not call in again if wanting tea/coffee as these were disappointing and put us off trying the food on offer. Why was there no fresh milk?

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Neffy58 . 2020-08-22

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Had lunch at The Leather Bottle, Cobham with family. Very nice food, friendly and efficient staff and excellent Covid security. Quite a few other customers but well separated. Nice to get out in the sunshine for a quiet al fresco lunch.

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LeeCary . 2020-08-01

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Nothing on the menu to cater for a vegetarian... very disappointing indeed , made our visit very awkward as I’d expect to see at least o e or two options on a reduced menu ... will not be visiting again !!!

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christineaR1614KV . 2020-07-18

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Came here for Sunday lunch the day after the pub opened after lockdown. We booked a table for outside on the day. Upon arrival the staff were all dressed up very safely in their PPE and faceguards. They took our names and phone numbers and explained to us all the new rules. We sat on our outside table in the sun and had a lovely meal. The service was good and we felt safe at all times.

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kmratesplates . 2020-07-09

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Stayed here as a treat from my fiancee, expecting a hotel full of charm and character we were sorry to see that it actually just needs a whole load of refurbishment. The room was so badly in need of decoration. The room was freezing cold when we got there, the central heating didn't work and there was a little blower heater left to warm the room.Wallpaper on the ceiling was peeling off, holes in the wall where things had been previously hung, but long gone. The bathroom vent sounded like a taxiing spitfire and we had to run around in the shower to get wet. There was no choice of cooked breakfast, everyone got the same thing whether they wanted it or not. On the flip side, the restaurant here is great, the food is delicious and we enjoyed a fantastic evening meal and Sunday lunch over the weekend.I would recommend eating here, but look elsewhere if you want a nice overnight stay.

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37Phil644 . 2020-02-21

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Booked in for a Christmas meal with friends. First time visit to this iconic venue. Very atmospheric as soon as you step in the door, right out of a Dickens novel. Shown promptly to our table. Had pre-booked our Christmas meal so no need to consider the menu. Pre drinks order taken promptly with no problems. Some delay in being able to order wine to accompany the meal but once ordered arrived promptly. Food was good quality and excellent selection of fresh vegetables served although the Brussels sprouts could have been cooked a little longer. One quibble though, no serving spoons provided to serve the veg to our plates and when we asked for some were told to use our dessert spoons! We then resorted to helping ourselves to fresh spoons from another table when the desserts were served as none were forthcoming from the staff at that stage. Luckily it wasn’t too busy! All in all enjoyed the meal and the olde worlde surroundings they just need to polish up the service a little.

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MaureenM286 . 2019-12-15

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A nice place for lunch after a mornings walk! Service was friendly and efficient. My food was excellent, although on the heavy side price wise. I suppose you pay for good quality. The property has character and altogether a pleasant experience.

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JohnT854 . 2019-10-31

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Popped in for a quick lunch with my partner , we both had cauliflower and Stilton soup . It was outstanding. Great service too.

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JaqsP . 2019-10-26

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I visited with my Mum on Wednesday evening. I haven’t eaten here in such a long time so I was excited to see how it was. My mum had the steak and mushroom pie, with broccoli and green beans-which were cooked just right as they had a little crunch to them still, she swapped the mash for chips and got a side of extra gravy, now the gravy was absolutely gorgeous I kept dipping my chips in it.. I want to go back solely for the gravy! I had the steak burger with chips and coleslaw. The burger was delicious the chips were good and so was the slaw. I also enjoyed a lovely glass of Rioja. Will be eating here more often rather then just grabbing a drink like usual. It’s always been on my fave pubs as it’s cosy inside and all the Charles Dickens books/photos around too.

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Leddybx . 2019-10-26

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Another visit here to bring family along to, what is fast becoming my favourite place to eat. The pie was proper nice so give that a try when you go. Plenty to choose from on the menu and I’ll probably work my way through it. Another enjoyable evening at The Leather Bottle - thank you.

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. 2019-10-24

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Where do we start in this dreadful experience, we had booked a table for four in the restaurant but on arrival were told it was cold in there so go into the bar!!??Ordering from a poorish choice menu was slow and then service to the table was slow, that was just the beginning. My plate was stone cold when the meal arrived, the steak? in the Steak and Mushroom pie was very very tough, the French beans were warm but effectively raw they were so hard, the new potatoes were barely cooked enough, some of them were hard in the middle, the peas were fine!!Now you might say why didn’t you complain, quite right too, but a close friend had chosen the venue and taken us there so I didn’t want to embarrass her. Had I been just with my wife the whole lot would have gone back, I would have been ashamed to serve that meal. We eat out quite a lot so reckon we are fair judges of restaurant meals, this was a disgrace and needless to say will not be visiting there again at anytime!Giving it a one star review is being over generous but you don’t have a lower choice!

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jelugs . 2019-10-23

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Looked at their website, read the reviews, was looking forward to a pleasant Saturday evening meal. Left completely deflated, even had to buy some food on the way home.

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briancheckley . 2019-10-14

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Having driven around for a while to find somewhere to eat and drink in from the previous night. My husband thought it would be most appropriate to dine here where Charles Dickens most frequented.As I had previously booked, we came a little early for our meal and subsequently were squashed in with a much bigger table of people which made it slightly awkward and uneasy to eat our meals. Nevertheless we had ordered a pie each. I myself having had the fish pie the mussels where delicious, however I felt there was too much salmon. My husband had the steak pie which he loved, however, he did find the mashed potato a little on the lumpy side.

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ZaZa210684 . 2019-10-06

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I really enjoyed another meal. They provide a wide range of gluten free meals. I had the seafood platter. It had not and cold seafood. It was delicious. The gluten free batter is so light and crispy. Always love coming here as it has a nice atmosphere friendly staff and many options for my allergies. Highly recommend.

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390clarek . 2019-10-06

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We visited for a quick evening drink. The pub has an old-world atmosphere with comfortable seating with nooks and crannies. Good selection of beer and friendly staff. We didn't eat there but the menu looked good.

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sfbabroad . 2019-10-03

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