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4.0

Based on 47 opinions finded in 1 websites

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Nº 402 in 596 in East Devon

Nº 112 of 180 British in East Devon

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor474.0

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Absolutely fantastic location on the beautiful seafront. Clean hotel with basic breakfast served, unfortunately very little choice on what time to have breakfast. Only option was after 9 every morning and often not much fruit salad left on the buffet by then. They're unable to accommodate guests who prefer to decide, on waking, when to have breakfast. We opted not to have the evening meal. Disappointed that the bar closes at 10:30 pm, latest. On occasions would really have liked a drink bit later than this which does not seem unreasonable to me. Hotel obviously very understaffed but staff were pleasant and hard working. Revolting view from our small stuffy bedroom window (see photo) Window had covering placed over it to disguise the disgusting outlook. Window only opened a few cms and the room was extremely stuffy, insufficient air circulating around the room but the hotel communal areas were comfortable. I have asthma and my room worsened it considerably and made it very hard for me to sleep so not a restful break at all hence poor review.

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midnight0wl . 2022-09-25

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Nicely cooked and served meals..Overlooking the channel.Very polite and attentive waiting staff..would recommend

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AGB . 2022-06-01

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Spent the weekend with family, parking was fine on arrival after pre booking. Reception staff friendly, room was a single and cozy but clean and newly refurbished. Breakfast and dinner I cannot fault. Lovely greasy bright and clean hotel in great location. Only thing I would mention is some of the rooms may have thin walls as it was mentioned by other members of our group. We’ll be back..!

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Graham L . 2021-11-12

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Absolutely lovely hotel - so glad to have found it. Went out of their way to accommodate motorbike parking which was gratefully received. The single room was spotless, comfy and had a nice covered balcony. The staff are genuinely nice people and very welcoming. The food was beyond superb. Would have liked to stay longer.

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TizzieBelle . 2021-10-12

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Staying for 1 night at the hotel ,lovely hotel ,room was nice but very small ,had a balcony which was nice and the breakfast was excellent, only downside was room was very small , otherwise all was excellent!

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Ken L . 2021-07-29

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Stayed here for just the one night as it was fully booked. Reception staff were really helpful and had our luggage delivered to our room. Room was adequate for our needs and had a rear aspect. As we had a dog with us we took breakfast in our room. Full English with all the trimmings, really nice. We had considered having it on the front terrace but we had been warned about the seagulls swooping down. Hotel is in a perfect location on the front just a short distance from shops and bars. Overall a very pleasant stay.

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FoxWorcs . 2021-07-20

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Family break for 5 over 3 nights, rebooked after cancellation due to Covid. I initially requested a fridge in 2 of the rooms. I phoned twice to confirm this but on arrival, no fridges. Eventually 2 tiny appliances arrived, only big enough for a carton of milk. Location is great with sea views, hotel is clean, beds are comfortable. I double room average size, 2nd double room and 3rd single room were both very small, too small, and squashed. Very small shower rooms. Breakfasts good, dinners average to poor. Menus sound good but the food that arrived was very disappointing. The photos on the hotel's website are completely misleading and do not represent what is presented. For the advertisement to say that the management is 'passionate' about the food is extraordinary. A vegetarian 'Wellington' was in fact a pasty!! The steak Diane bore absolutely no resemblance whatsoever to the real thing. No mushrooms, no shallots, no discernible brandy, just a sauce that tasted more of an oxo cube - dreadful. The 'pavlova' consisted of a dried out meringue nest that can be bought in a packet of 6 in the supermarket, with some fruit and cream plonked on top. We definitely had dried out bread in the evenings. Desserts were uninspiring. Poor service which comprised the food arriving on a tray which was then plonked on the end of the table, after which the dishes were handed to the nearest person who had to pass them 'down the line' to the others sitting at the table. No effort was made to walk around the table to clear individual plates, we were expected to just hand them over. Exactly like school lunches used to be, certainly not restaurant standard. Staff were pleasant but they clearly haven't been trained properly. Overall this is a hotel for an older generation who enjoy a comfortable, hassle free seaside holiday and who are probably more interested in quantity of food rather than quality. It is a sad reflection that at no time did we see a Manager or anyone who appeared to have general responsibility or concern for the guests and their experiences. There wasn't any member of staff who stood out as exceptional, or who was particularly friendly, they all just did their jobs to the most basic level. We will not be returning.

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SW20591 . 2021-07-13

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Excellent hotel, very clean and covid friendly. The food was excellent and the staff so friendly, nothing was to much trouble, felt that we had known them for years. We were a coach party and the day of departure the staff came outside the hotel and waved us a safe journey, never experienced that before. Would definately recommend this hotel.

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Janet C . 2021-06-30

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Excellent choice of menu, with breakfast, morning coffee and cakes, afternoon tea and cakes plus 4 course evening dinner plus coffee and mints.

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LindaK76 . 2019-10-06

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The breakfast at this hotel was excellent, and the service very good, by varying experienced staff, who appeared to enjoy their work.

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ninnyknees1 . 2019-07-03

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Great hotel,right on the esplanade, delightful surroundings, and run with superb attention to detail, our food was excellent,and staff,and management were extremely attentive. In all a delightful experience all round,well done!!

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Geoffrey H . 2019-05-07

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This place is just wonderful to be able to sit outside along the seafront in front of the hotel eat delicious crab sandwiches. I'm sure this place gets missed so take a look as their are plenty of tables inside.

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barnwood . 2019-04-26

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This is the 2nd year we have stayed at this hotel over the Christmas period and both experiences have been brilliant. The staff are amazing, very friendly and nothing is too much trouble. The food was first class, no complaints about anything. Christmas lunch was fantastic. Our room, whilst cosy, was clean and well presented with lovely sea views. The bathroom was on the small side but it really wasn't a problem to us. The 'extras' put on for the festive season are lovely and well received. We loved it so much we have booked again for this year! Cannot recommend highly enough.

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Lizzie459 . 2019-01-04

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My wife has a dairy intolerance and the kitchen dealt with this very efficiently. Staff very helpful whilst not overbearing

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davidlQ931AW . 2018-10-15

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Had dinner in this hotel as it was next door to and part of the group of hotels we were staying at. On the plus side the it looks better than ours at the Elizabeth Hotel and couldn't fault the staff who were really pleasant and professional and the service was prompt and efficient. However it was an average type of hotel food. We had the soup and chicken rillettes which were ok. The lamb main was a bit tough and just uninspiring with the pork being well cooked but a bit on the fatty side. It wasn't the cheapest meal but more than reasonable enough for a hotel restaurant. It had the feel of being just a bit boring and needed something more inspirational but I guess they know there clientele.

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Brian D . 2018-09-22

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We stopped here for dinner because it smelled so wonderful when we walked by! The food did not disappoint; it was wonderful and tasted as good as it smelled! I was surprised to see all the poor reviews, because we really enjoyed our dinner and the service was good!

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beckyj403 . 2017-10-10

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as a guest of a friend I have bin agonising over making a review but I have now come to the conclusion that I must share my experience. the hotel looks nice from the this is theexterior but when you enter it all goes downhill. trying 2 find a member of staff. well next time im taking Sherlock with me next time. the roast was probably cooked several days ago and not warmed up. plates cold food cold and lamb congealed. waiting staff had no idea of etiquette. just shoved plates on the table.this is my 3rd experience and will decline my lovely friends invites in future.

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jim123144 . 2017-07-26

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Sentamos junto con otras cuatro personas que sólo eran tener café. Tuve que wave por un camarero después de 45 minutos para preguntar sobre mi ensalada. Regresó después de cinco minutos para decir que estaban haciendo seguro el pollo estaba preparado y sólo era una pechuga de 45 minutos. No ofrecieron ningún acompañamiento tuvo que pedir mayo-agotado 8 minutos vuelve con un ramekin lleno hasta arriba. No hay cuchara? Luego después de comer tuve que id recorrer para que pueda pagar la factura como nadie. Gracias a Dios no estaba alojando allí

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SurreySunburnt . 2017-06-30

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Personal fantástico, nada demasiado. Habitación con vista al mar, con balcón, muy cómoda y limpia. Magnífica cama. Restaurante? Yo creo que dependerá de lo que estamos acostumbrados. Quizás tuvimos mala suerte con el chef las noches cenamos. Volvería de nuevo, pero comer en otro sitio.

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Maureen S . 2017-05-31

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Reservado para tomar un té por la tarde con un sprinkle de fiesta como un lujo, pero descubrí que no había mucha diversión o festivo la mayoría de frescura. Pasteles y bollos servidos hasta cansado por una reserva realizada tres semanas no una navidad hacer con antelación. Después de haber reservado por £14. 50 té festivo y recibió 13 libras. 00 Bogotá tarde estándar 'todo lo que te puedas encontrar a memory en un stand tarta de té fue decepcionante y parecía que alguien había olvidado. Yo estaba listo para sacar un cracker y llevar un sombrero de papel.

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yorgreg . 2016-12-25

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Stayed at this,hotel,several,times, food and service is excellent, well,recommend at any time very enjoyable

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roger5826 . 2016-11-21

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Strolling in the autumn sun and in need of a break. Called in for tea for two. Beautifully presented; plenty of tea and hot water! Beautiful shortbread as a lovely bonus surprise ! Staff very professional. Might go back an stay here!!

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sekliw147 . 2016-11-13

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A really lovely visit to the Kingswood and Devoran hotel. Staff were all very kind and the service was excellent. Beautiful views out onto the seafront whilst dining, this complimented the food which was really tasty and full of flavour! Following dinner we had great coffee in the beautifully decorated lounge. All in all a great visit!!!

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NorthStar547605 . 2016-10-05

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Althought the building is beautuful, the service was poor, we waited for 20 minutes for a bottle of wine we ordered

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happybigfamily2016 . 2016-09-18

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superb sandwiches, lovely chilled wine. The outside space is a relaxed area right next to the pavement, good choice of sandwiches freshly made.

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SidmouthP . 2016-08-27

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The worst vegetables I've ever been given for Sunday lunch, limp overcooked mange tout and plain boiled cauliflower , Staff were very nice not their fault that chef gave them poor food to deliver!

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scg49 . 2016-05-29

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Lunchtime in Sidmouth. Out of season, but still busy on an unexpectedly, sunny day. Searching for somewhere reasonable to eat my wife and I walked (eastwards) along the promenade at Sidmouth, checking out what was on offer. (Too greasy, too expensive, too busy...) until we came to the Kingswood. The entrance looked clean and inviting, and there were a number of outside tables, but most of these were already occupied. Despite the sunshine there was a cool breeze so preferred to eat indoors if we could. A truly charming waitress with a "no problem" attitude ushered us into the hotel, and immediately we felt ourselves in an ocean of calm. We had the dining room (on the right-hand side) to ourselves throughout our visit, and chose a table by the window to enjoy the sunshine. I noticed the high-backed chairs, which, we both felt, were extremely comfortable. We also realised that the double-glazing cut out the sound of the traffic and people outside completely, which added to the peace of the room.Service was EXCELLENT. The young waitress was professional, smiling, and charming throughout.It was actually quite hard to choose from the lunchtime menu: I could have happily eaten anything from it! In the end we both chose a crab sandwich with a small salad, and a side of skinny chips. (Interesting to see you could choose between skinny or big chips). This, plus a soft drink, a glass of strawberry-flavoured cider, and an espresso came to just over £20, which, given the quality of the surroundings, the food and the service was fine as far as we were concerned.We'd have no hesitation in eating at the hotel again on our next visit.

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Ironingman . 2016-03-16

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Had morning coffee here as a non resident.Very hot and pleasant tasting Comfy chairs ,prompt service.

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sandy504128 . 2015-12-29

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Superb quality and choice along with thoughtful service from all members of Hotel staff. Any dietary requirements catered forr.

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terryV_9 . 2015-12-06

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We spotted a free table on the terrace and were quickly attended by a Spanish waiter called Daniel, he apologised for his English but tried so hard to please. I enjoyed a local beer and fish and chips cooked in batter made with the same beer - delicious. A very pleasant experience would definitely go back next time in Sidmouth.

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Andrew B . 2015-10-15

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Had lunch here with sister in law in 2014 ,she and had lunch here before as she lives in Sidmouth , had lovely sandwiches

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janetmtolhurstlondon . 2015-09-22

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Had lunch there whilst staying at Elizabeth, food was same very good, tasty, hot and well prepared. Good service as well thank you

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roger5826 . 2015-09-01

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Went for cream tea which was delicious. Sat on the terrace, shaded by parasol. Lovely atmosphere and friendly, helpful staff.

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Helen K . 2015-07-28

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We popped in for morning coffee and cake and sat out on the terrace, which was lovely - modern comfortable furniture and beautiful flowers. We received a lovely welcome and fantastic service. We'll certainly be returning. The staff are a real credit to the hotel.

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AdTam . 2015-07-08

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30 odd for a special occasion. service was good and food lovely. What was unusual, and very good, was the availability of gluten free. From bread rolls to Yorkshire puds and about 4 options for dessert. Will defiantly reccomend.

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Gareth P . 2015-03-07

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We go here a lot as the Sunday lunch is always delicious and a lovely setting with the restaurant overlooking the seafront. The staff are always great,we often bring my mum who is wheelchair bound and the staff are so helpful and welcoming.The food is consistently of a good standard,which is something hard to find in Sidmouth!!

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Carole C . 2015-02-22

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We popped in for a bit of lunch yesterday. Friendly staff and great decor. We sat in the bar area it was very quiet ànd comfortable like sitting in someone's living room looking out to see. Sandwiches were nice a bit expensive but it's a hotel what do you expect. Great baby changing facilities. All in all great visit.

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Martin S . 2015-02-19

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untrained staff small room for the money testricted use of bar and liftunrepentent owner dirty tray on arrival. bottle of wine knocked of bill for tray.

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kathy j . 2014-09-25

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Booked with only 1 day notice. Had to change rooms during stay due to previous booking, but all done by hotel staff most efficiently. Jane on Reception even found us a parking space - much appreciated. Morning coffee & afternoon tea, plus excellent lunch menu mean you do not even have to leave the hotel. (The sun doesn't't always shine on Sidmouth).

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Anita C . 2014-09-21

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pleasant situation, good menu and service, recommendedsometimes I find 100 characters isn't necessary

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patriciajhd . 2014-09-10

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We pick this hotel for lunch because of its location, right on the esplanade overlooking the beach.So the view was perfect.The service was excellent with very friendly and helpful staff and this created a relaxed and friendly atmosphere.The menu had a large selection but we only wanted soup of the day (so it was a little disappointing to be only offered one choice) however this was served within a reasonable time and was very tasty.A good customer rapport was maintained throughout our time in this restaurant.

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carol_trower . 2014-05-13

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We stopped at the Kingswood as it has an enviable position overlooking the sea front. ~There were 3 of us - my mother and I ordered salads and my husband had fish and chips which came highly recommended by the waiter.The fish and chips was a huge portion and was well cooked and presented. I really enjoyed my salad, my mother felt her ham was not the best she's had. These were served with a generous basket of bread. The fish and chips were good value but we felt the salad was slightly overpriced however to be fair the table was beautifully laid with quality linen and glassware with a wonderful view out to sea.We also had 2 really good glasses of Pimms with plenty of fruit and my husband had a local very good quality cider.The older waiter was confident with his service and welcoming and the younger waiters were very keen to serve.

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Rie018 . 2014-04-20

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A varied choice of a la carte breakfasts (in fact you could have almost anything you wanted) served with a smile.The dinner menu has a superb choice of starters and mains.We had figs wrapped in bacon, stuffed with blue cheese followed by ox cheek as well as pud,cheese & biscuits followed by coffee and mints - so full that we were barely hungry next morning. The next days menus were equally exciting. Cant wait to stay again

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Littleval57 . 2014-03-21

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We went into the Hotel to escape the rain on 29th Dec. 2013 & had lunch.The staff were extremely friendly & the food was very good - would definitely visit again.

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Michael H . 2014-01-19

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Exceptionally goood service by staff whoseem genuinely keen to give customers a pleasant experience, exceefing expectations. Food good but not exciting. Very good wine list.Overall a most agreeable experience.I will return!

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dontun . 2013-09-05

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We had wandered around the various eating places in Sidmouth and just wanted a two course dinner, we had a drink sitting outside at one of the tables at the Kingswood & Devoran Hotel on the sea front, so decided to have a meal with them. We were seated about 7 p.m. overlooking the sea in an individual conservatory area so had a lovely aspect. We had a glass of Pinotage each, with the smoked haddock pots for starters, followed by the roast beef , yorkshire puddings, roast potatoesand vegetables, both of which were fine. The two courses were not expensive and the waitress was very sweet and helpful.

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Openmind91 . 2013-08-27

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I’m sorry I have never put a negative review yet but feel I have to say something about the meal we had in this hotel. The first indication we had that all was not going to be what we expected when we entered the restaurant and could smell stewed cabbage. I deliberately avoided the roast dinner as I suspected that was the culprit of the cabbage smell. Three of us had the pheasant which was so tough we had to send it back. The staff seemed to be clueless one trying to serve dessert to two of us while three of us still had not had a main course.Generally it was a unpleasant evening and a expensive one to boot, the restaurant charged us for the replacement meals!

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Griff138 . 2013-05-07

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