Based on 243 opinions finded in 1 websites
Opinions
Great naans, that's about it! On the surface it seems to be all right, but when you ask for anything there is a problem. They were out of larger, they were out of lemonade, they were out of prawns etc The gents toilet had a sticker on it saying 'out of oder' And then we came to the bill, they said card machine was not working1
DC10-AC30-FAC319 . 2023-05-23
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Outstanding! Food was too notch, service from the waiter was also top draw. Well worth the trip. Would definitely come here again.
V2054F . 2023-04-29
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Wow ! What an experience. From start to finish felt like i belonged in the place, fabulous customer service that makes you feel like family, complimenting the exquisite food! Will be going back on a regular basis.
joshuabL3422FD . 2023-01-22
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We went to go in for a meal but looked at the food standards agency website after seeing the last review. 0 stars, we quickly moved past
A S . 2023-01-08
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Having been here a few times before with my partner, I booked a table for my birthday with my partner & parents, who came down specially. We got in, it was quiet and we were seated straightaway. Partner ordered a lager that he waited for ten minutes and had to ask again as it hadn't arrived. Ordered a white wine as my mum can't drink rosé or red due to being allergic. My dad pointed to the bottle we wanted under the white wine section to the younger waiter who didn't know what we meant and then we were brought a rosé.. to which the older waiter when I pointed out it was pink, insisted it was the colour of the glass, yet when it was poured it came out pink. I had asked to see the label but he refused to and told us again it was white. I saw the label and it blatantly had rosé on it! This was after saying again my mum couldn't drink it due to being allergic. This was finally when the lager came. (My partner felt as if the younger one had taken an immediate and unnecessary dislike to him) After finally getting the correct wine, we had our meal served although my partner had to wait for his main after 3 others had been served plus the majority of the sundries and when he asked about it, the younger waiter seemed annoyed we asked. It took my partner calling over to the older one who finally replied that it was on its way. Now after all this, and finally getting everything, we tucked in and were enjoying our meal and chatting away but noticed the younger waiter kept looking over and hovering within a couple of tables, to which I ended up leaving the table mid-meal and making a point of going past him to the older gent to ask to speak to him & I had to explain we didn't want to be hovered over and if we needed help we would ask. He said something to his colleague and after that we were left alone. It is a small restaurant and yes, wait staff are there to anticipate needs but not to keep looking over without approaching and asking how the meal is - I ended up having to be comforted out of a potential panic attack of having to go out my comfort zone to make a complaint. Overall it was a lovely night and we will go again, it's just a shame the level of service wasn't what we had become used to every other time we have visited. There is another gentleman we have met and have chatted and laughed with and this is why we returned alongside good food. I have rated as Average due to previous service but had this been a first visit, it would have been the only one. We understand as I am in customer service myself that people have off days but to be lied to and potentially causing health issues (they either didn't listen or didn't care) especially on a quiet night where they had a chance to maintain their usual good service. It might be a while until we try again
Destination405686 . 2022-11-20
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Currently has a 0 on scores on the doors in the most recent hygiene rating. A zero! This used to be a good place but this is inexcusable. We decided not to eat there.
Sandy D . 2022-11-20
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Me and a few of my friends went to celebrate her birthday and the service was excellent, great food and amazing prices. I definitely recommend and are coming back soon.
Chole789_123 . 2022-10-03
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Highly recommended. Great food, service and price. Will definitely return when next in the area. Love the Balti
gillianhA7232UC . 2022-10-03
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The food was served lukewarm with the young waiter showing little interest. Overall very disappointing and we won’t be returning.
David W . 2022-09-14
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Great food, Good service and a lovely atmosphere. Everyone enjoyed themselves and we'll definitely come again.
H2577ITlauraw . 2022-09-14
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Ali and the team organised the food for a birthday party of 30. It couldn’t have been better. They visited the day before to make sure they knew exactly where we were, and made everything very easy for us, with chafing dishes for the various starters, main courses and rice. Everything was delicious, and very good value. Would strongly recommend.
jimfors . 2022-09-05
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Awful meal, everthing looked dirty, including the waiters. I actually had to spit out 2 pieced of rancid chicken. I'm actually surprised I wasn't ill after my visit. Avoid at all costs.
Steve H . 2022-08-28
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We found this restaurant by chance while visiting the Bicester Excellent service by friendly staff. The food was lovely and very reasonably priced. I would recommend.
markhJ4214TO . 2022-06-28
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Came with the family during the weekday as always very welcoming and had all the right tools to accommodate my 3 year and 10 months old. With all that been said I MUST mention the off menu dish that was suggested by the waiter Dilly (son of the owner) a dish which he calls “DILLY’S BIRANI”……… this is the best ever thing I had in my whole life. I advise anyone going to Jaflong to ask for a Dilly’s Birani (only Dilly the waiter can make it)
Jefferygibbs . 2022-04-24
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Absolutely fantastic restaurant with amazing food and great service. Never leaves us feeling disappointed with a real personal touch. Thanks Ali, Dilly and Team... 👏👏👍
172billyd . 2022-03-25
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Had a sit down meal with friends on a Saturday night. Restaurant was busy with a good atmosphere. Service was good and the food was enjoyable.
Team_Flappa_2010 . 2022-01-21
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Been using Jaflong regularly since 2010. Always delivered great tasty curries, offering a genuinely friendly service and good reliable takeaway service. Website is new, easy to use for ordering takeaways. Highly recommended.
frankhM3629LF . 2021-12-12
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We live in a village and our takeaway meal was delivered by a friendly driver in 30 minutes the meal was delicious and hot, thank you
B3981JArogerp . 2021-12-04
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Great food, service & atmosphere. The waiters were very friendly and we did not wait long at all for our food to arrive. We will be back.
johnsD2006LM . 2021-11-20
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Jaflong is by far the best Indian restaurant in Bicester for both dine in & takeaways. The staff are second to none. The food, whether it is on table service in the restaurant or delivered to your door, is always piping hot & amazingly delicious....
LexiLambChop . 2021-10-28
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I travel 10 miles to pick up our takeaway. We have tried a number of dishes mow and the quality and flavours are superb. Having tried most Restaurants around I have no problem in recommending Jaflong as the best.
O7939PMshaunm . 2021-10-10
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I ordered a pasanda. It was bland, greasy and inedible. After reading good reviews, I was very disappointed and will not be returning.
Alisha S . 2021-10-01
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The food was exceptional genuinely back to the best around, if you want an excellent curry go no further. Both traditional and house specialties are excellent.
Vacation21503208118 . 2021-09-30
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We have eaten in at this Restaurant many times before the pandemic and always enjoyed good service and excellent food. No having used the delivery service 3 times I am delighted that the high standard is maintained. Delivery prompt and courteous, food of a very...
brianmY47SS . 2021-09-23
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We had a delivery for three people, two Vegan based meals and one Chicken. The meal arrived within the timescale advised and all three meals were delicious. Having dinned in at this restaurant several times and used the delivery service I would highly recommend it.
Joffstravels . 2021-09-11
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Visited this restaurant early evening on a bank holiday monday as it had been recomended. The restaurant its self is quite small but not cramped and has very nice decor. Sevice was very good but the food was only average. I had a duck dish...
Smiffy_C_A . 2021-09-06
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We have been ordering takeaways from Jaflong for years, their food is fresh, tasty, reasonably priced and delivered quickly by polite, happy staff. They kept us sane, happy and well looked after during lockdown. Fully recommend them.
HilaryM838 . 2021-08-27
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Great customer service very freindely and welcoimg. I had the chicken biryani which i enjoyed so much. It was very tasty and i will be diffentely recommanding to family members and friends
Firas3000 . 2021-08-24
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Great staff, very friendly, good prices and lovely take away food. Will definitely visit again. Lovely atmosphere in restaurant. Looking forward to dining in next time
snappy926 . 2021-08-14
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Our meal was excellent and the staff were very helpful and friendly . Our meal was delivered to my home and it was hot and delicious and the driver was very polite and kind .
susanhD1787TH . 2021-07-24
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Ordered a delivery for the first time yesterday as we are self isolating- arrived quickly (we are in a surrounding village) and just as good as if we ate there or picked it up ourselves. We’ve been going for years and would highly recommend them....
J S . 2021-07-03
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We came here after a day at Bicester. Extremely welcoming staff and Dil really looked after us. Extremely generous portions, fresh food and delicious. Definitely worth coming to after a long day shopping. Highly recommend if you are looking for a delicious meal. Service and...
FoodWaddler15 . 2021-06-26
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Amazing food. Staff very friendly and recommend the best dishes. Would definitely recommend king prawns are delicious
DayTrip31400945248 . 2021-06-19
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Just ordered a takeaway from Jaflong, it arrived hot and scrumptious within just 27 minutes. Prawn shashlik was amazing and loads of food for three of us. Overall, simply delicious.
LucyS1259 . 2021-06-16
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We all had a fantastic plate full of wonderful indian food, we have used Jaflong both take away and eat in for about 20 years now, and i can honestly say i have never had a poor meal there. They are friendly, attentive and the...
F7709NHsuec . 2021-06-12
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This is by far the best Indian takeaway in Bicester-I have been ordering regularly (every week....not that my waistline thanks me for it lol) for the past year & they never fail to disappoint. The food is delivered piping hot & is incredibly delicious on...
LexiLambChop . 2021-06-04
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Ordered a takeaway on line, easy process. Food delivered within 40 minuets. It all arrived hot and within the time specified. Very tasteful.
S4133MCmartinw . 2021-05-31
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Having lived in Bicester for 30 Years. I have tried every Indian in Bicester and also around Oxfordshire. The Jaflong has always been consistent. The food is always fresh and well prepared. The flavours are always spot on.
jacklN7326YL . 2021-05-27
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Microwaved, greasy, tasteless, definitely would not go back or recommend. So disappointed had been really looking forward to curry but threw most of it away.
Y9310QCalicec . 2021-05-23
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With the lockdown I was unable to dine in as I’m a regular customer but Jaflong was able to provide a swift delivery service. I worried that the food won’t taste as good having a takeout delivered but boy I was wrong. On a numerous...
Jefferygibbs . 2021-03-02
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After reading the reviews we were looking forward to trying a new Indian takeaway. However we were very disappointed in the outcome. When the takeaway arrived the popadoms were missing and we called to rectify this which then took another half an hour for them...
nkenny10 . 2021-02-06
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Love this place. Before Covid would eat here a couple of times a month. Great service, very friendly and attentive staff and the food is amazing.
550gailc . 2021-01-21
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Been coming here once a week for 5 years. Aside from Covid closures it’s been a regular of ours and by far the best quality authentic and freshly made dishes locally. When we travel and eat Indian cuisine elsewhere we always compare to Jaflong; by...
kevin l . 2021-01-18
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Got a takeaway last night. The food is delicious and well portioned as usual. Have been a customer of this little gem for a while now. Their food hygiene, taste and quality are the best in the town. They don’t use any artificial colouring substance...
Hafizrahman . 2021-01-18
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I recently ordered takeaway from The Jaflong and the food was excellent. We ordered for me and my partner and the food was perfect. We ordered 2 mains and a few starters. The staff were polite, the food was hot and delivery was on time....
Shitpeas . 2021-01-18
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Fantastic restaurant with friendly staff, great food and amazing service. Catered for all our needs without even needing to ask. Can’t fault them.
344linzib . 2021-01-14
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Many times have I eaten here and many times will I continue to eat here. The food is fantastic, the staff, especially Dill, exceeds customer service expections (including recommendations). I hope the pandemic will allow us to eat in again, as the restaurant itself is perfect, whether with your friends or the wife, to have a full on Bangledeshi experience. Luckily the fast delivery or and collection service is still in place, so I can continue to eat here twice a week like I do and will continue doing! 5***** to the team! Highly recommended :)
MartiniMoves . 2021-01-14
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I have eaten here for over 20 years and I still love it ... My friend Russell even has a dish named after him called "The Russell Special" ... After eating very much my standard meals over the years I now make sure I ask for a random item that I would not normally order ... The FREE Bicester Delivery also helps me occasionally ... The only reason I keep going back is because I like the Yummy Foods : - ) .... Keep up the great work Jaflong Restaurant
Md_spain_mark . 2021-01-13
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Once again the food and service was amazing. This time we decided to eat in and it was a great decision. The staff are so friendly and given the current Pandemic they were very attentive and catered for all our needs. It is such a shame that we are in lockdown again, I cannot wait to visit again!
NaieemKhan1984 . 2020-11-09
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Food was Great, Sercice was great, friendly staff and atmosphere. family loved it. will be returning soon.
W6958WWanila . 2020-11-01
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The best curry house in Bicester!!! If you're travelling to Bicester you definitely need to try this place. The food was fresh, delicious and absolutely devine. Service here was amazing and the atmosphere is cosy and cute! Great for date nights.
Saadiia123 . 2020-10-31
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Yet again what a lovely experience! It was such a nice evening and was extremely covid secure.The waiter who served us was so lovely and made us feel so welcome.The dishes we ordered where Fabulous as always ingredients and flavours. Thank you to our waiter for making it such a wonderful night.
Langston00 . 2020-10-16
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How I have missed it during lockdown. Excellent tasty curry, top marks. Had takeaway last night with free delivery.
ElGrumpo . 2020-08-31
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I came in on Saturday my family members and food was delicious 5/5🌟. Excellent service. Will be going back with my family and friends 😁
akz234 . 2020-07-21
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I ordered food for take away Briani lamb, mix starter, papadam are always good quality,take no more than 20 mnts waiting in my door step, friendly people
foody1foody . 2020-07-08
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Day out with the girls went past and ordered flavourful food. Waiting patiently for it to re-open & operate without the 2m apart for a sit in dine in.
smJ301FJ . 2020-06-28
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I visited here many times. One of my favourite Asian cuisine restaurant. Outstanding service excellent staff always polite and kind. Would recommend anyone to go there to enjoy a tasty authentic meal. LOVE YOU GUYS
faisalsT2308QX . 2020-06-07
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I have visted this restaurant for years since I was a toddler with family and now friends and its been fantastic each time I have gone. Even during this pandemic they still deliver and it's always been on time. The food is beautiful and tastes AMAZING! I definitely recommend
SultanAli21 . 2020-06-05
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been ordering from jaflong for years and it’s shame of this current situation that they shut down and reverted to delivery’s however it’s still as good as it is inside so will get more delicious delivery’s. Best curry house in Bicester
Shabba12345 . 2020-06-04
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Excellent food from jaflong to my famîly by online order app so thank you so much and me and The familie Will order again on The next family gathering
815andreii . 2020-06-03
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I had an meal delivered today and was very happy as it turned up on time and the food was as delicious as eating in the restaurant itself. Keep it Lads doing a brilliant job
rasala2018 . 2020-06-03
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Ordered online from Jaflong last night and the delivery arrived on good time and was hot. The tandori king prawns were a delight. Thanks Jaflong for the service and we will defo order again soon.
alirL5516OM . 2020-06-03
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Me and my partner always enjoy the chicken tikka masala it’s delicious, great service and atmosphere inside the restaurant. Staff are very welcoming. We decided to order a takeaway as we were missing going to our favourite restaurant and it didn’t disappoint. Delivery was nice and quick.
K2960EChorace . 2020-06-03
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I had a takeaway from here the other evening and it was delicious!!! We ordered online & it was so easy. The food we ordered was amazing, the quality & the flavours & my little girl really enjoyed it all too. I highly recommend this restaurant as we have eaten here often over the years and the staff and owners are so friendly. Can't wait to visit you all again soon when you can fully open up in the future. Thanks!!
melanieb540 . 2020-06-03
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This restaurants food still delicious as ever thanks for the delivery. Would definitely order from them again!
Tips87 . 2020-06-02
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recent visit to bicester for work with friends and fancied a takeaway found this little gem from a recomendation all i can say is wow what an amazing food experience has to be one of the Indian takeaways i have had and i have tried a few from ordering to updates on my delivery these guys are amazing higly recommend trying you won't be disappointed.
Lee P . 2020-06-02
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Great currys, great staff, what more do you want! Jaflong is one of my favourite restaurant cheers guys..!
Kingsalts . 2020-06-01
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Have been getting home delivery from Jaflong for many years now. They never fail to pull out all the stops to accommodate your requests. The online ordering has now made life that much easier. Keep it up guys! Can't wait until we can start dining in again.
manvfood365 . 2020-05-30
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Great choices on the menu and food we got delivered was prompt and delicious. Looking forward to going there once lockdown has lifted.
Sasoka-1 . 2020-05-29
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As we keeping a 2m distance I’ve decided to order online instead and it couldn’t been any more easier. My food came in good time and piping hot (it was like they cooked it in Lava) chicken tikka masala was so mouth watering I’m having day dreams about it and most definitely will order again no doubt. :)
IeatTHAT . 2020-05-28
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Ordered lunch online during quarantine. Great quality as always and delivery was fast as well. Thank you.
S_Rah56 . 2020-05-28
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I oredered again from Jaflong Restaurant this time online it made life easier and once again delicious as always thank you again jaflong.
114abub . 2020-05-27
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Went to shop for My Vulnerable parents and needed to get a Curry for the family on my way home. so Ordered it Online which had great variety menu, waited outside my parents house and they were quick to deliver and when I went home the family and i loved it. Im on strict orders to always get a curry from there when I goto visit my parents.
W6958WWanila . 2020-05-16
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Thank you Jaflong restaurant for the generosity of curry meals you had giving me and my team at Cardiology unit ward we always appreciate help from everyone who donate food for us and everyone else in the JR Radcliffe Hospital so we especially thank you at this time and hope you can continue this generosity on your part and we hope all the best and as result I myself will try order from you restaurant for a takeaway or delivery and others I know as I live near bicester once again thank you Jaflong.
selzg . 2020-05-16
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We are so grateful and humbled by your generosity,the food was delicious. Thank you so much from the all team at Echocardiography and Cardiology outpatients at John Radcliffe Hospital Oxford.
Dorasteph . 2020-05-14
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Thank you so much. We are so grateful and humbled by your generosity. We are touched beyond words to be supplied with so much food and made with love. Our upmost appreciation from Bouygues Energies and Services, in Partnership with Oxford University Hospital, NHS Trust.
NaieemKhan1984 . 2020-05-12
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Jaflong has been around like forever so we thought we all go back for some hearty goodness and they still don’t disappoint. The waiters were really helpful and knew what they are talking about when it comes to the food. This time round I came with friends for a reunion I had a chicken rogan as my main with pilau rice but one of the waiter suggested to have the rogan and rice as normal in my mouth but to stuff a piece of poppadom and chew........ OMG it reminded me of the scene from Pixar Ratatouille. Most definitely will a returning customer well more regular.
homem860 . 2020-05-09
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It was nice to have a take away during this crisis and the food was delicious. Amazing stuff, highly recommend.
sofinam2020 . 2020-05-03
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‘I was driving through bicester and saw Jaflong restaurant and felt like an Indian so decided to order takeaway and got home and loved it especially the Mix grill and next time I through bicester will surly order from there again.’
shuhela2019 . 2020-05-03
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Ordered from The Jaflong during lockdown it was aromatic and full of flavour. Enjoyed the chicken biryani & hot curries will order again soon.
smJ301FJ . 2020-05-03
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Good food, good place, good owner it seems.been goin here for years and never unhappy. They are still good
598biga . 2020-05-01
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Ordered a delivery last night from Jaflong and it was superb and my best friend says it wasTASTY as He doesn’t really eat Indian but this was really really nice will hopefully be ordering over the weekend. Keep up the good work has it is difficult times at the moment.
Skill22 . 2020-04-23
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I haven’t ordered for a while from jaflong restaurant due to situation however was graving an Indian so ordered a takeaway and still great as ever thanks for staying open for takeaways and delivery’s must get more delivery’s.’
Langston00 . 2020-04-23
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Hi i ordered an Indian takeaway from Jaflong restaurant over the weekend of 25th April this saturday and despite of the current situation it i have to say it is doing a good job . On deliveries and takeaways and the food was very very nice hope they still continue on and i will be still continue to order food very soon again especially the tandoori kingprawns. My email abakkar8445@yahoo.co.uk
114abub . 2020-04-20
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We were really disappointed with the meal. It was extremely bland and most of the curry was just onions. Naan was burnt and dry. When we got back, we realised they missed a few of the items from our order also.
368ruthn . 2020-03-21
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I've often enjoyed the takeaway food service from The Jaflong, but this was my first visit, with my partner and my 11 year old daughter for an evening in the actual restaurant. We were met inside by the smiling face of the owner Dhilli Ali, who showed us to our table, whereupon he arranged for one of the waiters to bring us some drinks from the bar, whilst he went off to bring some poppadoms and relishes which we devoured whilst we looked at the menu. This was to be the start of a great evening out, because the level of service was just as good as the quality of the the food, which was just so fresh and flavoursome. We all enjoyed our meals and would like to thank Dhilli and his team, including the unseen kitchen staff for an excellent night out. We'll certainly be going back soon. The bill was equally a welcomed surprise at just £90, which included our bar bill and two bottles of very nice Malbec. Highly recommend you give it a try.
CotswoldChris . 2020-02-23
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Thank you for your lovely food. Nothing better then authentic Indian food. It was made with love and warmth. Couldn’t ask for anything more. The mouth freshener was different very nice.
Gavbal . 2020-02-01
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Girlfriend ordered vegetarian samosas and discovered she had been served meat ones. The waiter laughed and thought it was funny as did the waiter when we paid. I am also allergic to tomatoes although can tolerate small amounts, despite me saying do not tomatoes, sat in it was a whole one. Waiter also laughed. Food generally good but it is very small and crowded, our table was far too small for 4 people.
stevecS7170SM . 2020-01-18
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My mother lives in Bicester and every year we come up to see the Christmas lights being put on and it’s a great show. We went to her local Indian. I had Russel Special and my family had a mixture of Grilled and Curries and it all tasted Fantastic. The service was good and always made sure we were looked after. It was a nice touch.
Charliejericho . 2019-12-01
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We've used Jaflong for takeaways for many years and I even left a 5* review in February, but since then our last two have been not so good. I always ask for a plain dish to be made spicy (I know, sacrilege - but it's what I like!) but on the last two occasions this wasn't done. Last night the onion bhaji's were undercooked - it was like eating soggy raw onions and the chicken in the dishes was dry. Time to try elsewhere I think.
Martin R . 2019-11-30
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This was our first visit to this restaurant and we'll definitely be coming back. The food came quickly and was excellent, the tandoori mixed grill was tender and full of flavour and the other dishes were tasty without being too rich. Best curry we've had in ages.
B987654 . 2019-11-29
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Had a lovely meal here, staff were nice, food was good. It’s very bright in the restaurant so my only comment would be to lower the lights just a little to make it a bit more of a relaxing atmosphere on a cold winters night. Food was mostly served medium, if you don’t like a bit of heat ask for it mild. I’d definitely return.
950NikkiB . 2019-11-24
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You can guarantee a warm welcome, good food and good service. There is a wide selection on the menu at a fair price. Take a big appetite with you.
JennycarolS . 2019-11-17
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I came to eat Here since 2011 when the first time I came to work in BV, the Food always the best in town, I knew Ali and his son, they are always Nice,friendly and make you feel homy
foody1foody . 2019-09-22
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Very old building which is lovely except when eating in you can feel motion sick with the floor constantly moving with every foot step, the service was fast but not all the friendly, the food was ok did lack a bit of flavour but wasn't the worst place I've been.
meallysmum . 2019-09-04
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What a waste of time. The food was not at all authentic and so bland. Will not be returning. The food was immaculately served but all tasted so boring. The fish pakoras were a disgrace taste wise. Not for me!
Leckue . 2019-08-04
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We've used this place for years. Always great food and excellent sercive. Tonight we saw a total ***** ** customer kick off. Complained about his vindaloo, refused to let the the team change it, ate it then refused to pay. Then he said he'd leave a bad review so I'm getting one in first. Total dh. In my books nasty bully and a thief. If you see a bad review for tonight ignore it. Best curry in Bicester.
Phil2710 . 2019-07-26
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I recently went to the jaflong after a long time last Saturday evening with my friend and was still great as before good service, good food one dish in particular was recommended which they called Russel special (which included chicken, lamb, prawns and extra garlic) which I say was amazing so much flavours and went well with garlic naan and a nice pint. If I come again any time soon I’ll get this again
k c . 2019-07-11
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Our group of four ordered completely different dishes. Lamb bhuna, chicken Vindaloo, chicken achari and lamb dhansak. Obviously very different dishes, on there arrival they all looked exactly the same and pretty much tasted the same. They obviously use one (overly tomatoey) mother sauce and make very slight adjustments according to each dish.
DarceyTheDog . 2019-06-27
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Don't miss this lovely Indian restaurant that serve great food and servive. We had nice lamp briyani., Chicken Tikka masala and beef vindaloo.
SavvyTraveller_8800 . 2019-06-23
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Just had a takeaway from tandoori Nights was hot when it arrived got loads enjoyed every mouthful it was delicious will definitely be eating there again
639 Opinions
I've edited my initial review after a bad experience... some background, this place was our favourite Indian takeaway, but a bad experience meant pretty much everything we ordered was not enjoyable from the substitute chef in the absence of the main chef. I was surprised that my partner received a call from Tiffins the next day, offering to put the issue right. You can also see the response provided below... My review was harsh, especially factoring all the previous, very positive experiences, but I was just so disappointed... I am very surprised and impressed with the customer service and how Tiffins value their customers, and them offering by to put this issue right. Anyway, this evening we reordered our usual. Even the delivery man was really pleasant and polite. Oh my God, thank you, thank you, thank you. Back to brilliant food all round. When Tiffins cook food like this, there is nowhere that comes close. We are both very happy and relieved. Thank you Tiffins for the excellent service, thank you for listening to us and for taking it onboard. Now, please clone your main chef and wrap him/her up in cotton wool to protect them! We look forward to reordering our usual from you again very soon.