The Ivy in the Lanes in Brighton and Hove

Having visited before we were looking forward to our meal at The Ivy, Brighton. My husband’s French Onion Soup was cold. Whilst I ate my starter he had to wait and when his soup finally arrived, although piping hot, like he had had to sit and watch me eat, I then had to do the same. When our main courses finally arrived, both were cool, not hot. Our food was taken away and although we were told new plates just happened to be available, my husband received the same food ( he was able to see where he had tried his fist plate) only cold. Mine came back, obviously having been put into a microwave as steam was riding from the top, and certainly not a fresh plate. This is not the quality of food we expected. At this point we were so disappointed that we just asked for the bill and left, hungry. We were expected to have a meal together. Not staggered and certainly not cold.

Its a chain, but it works and a nice place to eat and drink.

I visited the Ivy in the lanes a couple of weeks ago, I had a great time and food was great but this one gentleman wearing a green button up jacket knocked into me, I stopped in shock and asked for an apology but he said I shouldn’t have got in his way, I willl NOT be returning, how are staff allowed to treat customers this way?! I asked for his name and he said it was Noah but I couldn’t quite hear it with the loud music, he then blatantly ignored my table for the rest of the meal. Not happy.

No complaints, very lovey meal!

Went here for an afternoon tea, it's been the first afternoon tea experience for my mum and grandma and we absolutely loved it! Food was delicious, fresh and perfectly served. Location is beautiful. Will definitely recommend and come again.

Afternoon with family to celebrate birthday and retirement

Food was amazing, service not as good which is disappointing. Felt like we were being rushed the whole time, and they seated all customers very close together that you're touching the people either side of you even though most of the restaurant was empty when we went

You get a 5 for everything but really the service atmosphere and the food is driven by the most superior staff implementing the most wonderful experience. Olivia and all the team at the ivy brighton bravo and thank you.

Beautiful atmosphere with very friendly yet professional staff. Very tasty food, I had the pancakes and berry smoothie and it's so worth it.

The atmosphere is perfect! Our waiter was great, very polite.The food is amazing. The cod was delicious.The wine was very tasty.

Lovely evening, couldn’t fault anything . Will definitely return.

The set menu it’s what we went for the bang bang starter and prawns was ok, my wife wanted the duck but it had jasmine rice with it, she’s allergic to jasmine and they seemed to offer no other option so she had to go for the chicken and mash and me the prawn linguine very mediocre, we had the choc sundae and don’t order the Brie bicky with celery and watercress, it was rubbish! Just remember the interior is fab!

Took my mum for a treat as we'd never been to The Ivy and always heard rave reviews. Never been so disappointed. I will start by saying that it's not usual for me to leave such a negative review, however I will say after reluctantly having to tell a member of staff about the service we received, she was lovely and very apologetic about the whole thing. But for anyone looking for a special afternoon tea occasion, I would look elsewhere... The restaurant was empty which we thought would be nice, during our 90 minutes there, there was a maximum of 4 tables of guests. Asked about a voucher I had, the staff member said they would check but never returned. We were bought our afternoon tea and told we could ask for extras. 45 minutes into having the afternoon tea, not a single member of staff had asked how we were, did we need anything etc. Unfortunately got to the point we had to go and find a member of staff to ask for extra cream and a tea refill. I'd also point out the tea is served in a metal pot that is so hot you have to use the cloth napkin to be able to pick it up to pour your tea, and the tea is in a filter bag poking out of the side of the pot. Sounds silly but just not what I would expect from a place with such a good reputation. We were there for 90 minutes, at the end when we finished, there were no other tables and no members of staff to be seen. For such an empty restaurant I've never had such an unattentive service. Food itself was nice, not the best but certainly not bad. Mostly just the service that was lacklustre.

Great atmosphere, lovely food and prices were more reasonable than I was expecting

This restaurant is amazing! Me and my boyfriend went here for his birthday meal and we loved it. The food was delicious and the service was the best I have seen in years! I couldn’t recommend this place more. The decor of the building is incredible. The atmosphere was very welcoming and the staff were lovely. We look forward to going again soon.

Had 'afternoon tea' with daughter and grandson. Absolutely delicious and beautifully presented. Prompt and friendly service. Lovely art deco environment and great ambience

Had a wonderful experience at this Ivy restaurant. The food was delicious (lobster linguine) & as it was our anniversary, we were surprised with a gorgeous chocolate dessert. We had wonderful cocktails & the service was second to none. A special thank you to Louis who was very attentive in a non intrusive way. We will be back. The Ivy Market Grill in London’s Covent Garden could learn a few things from this restaurant!

Huge advocate for the ivy and have been to many. The Lanes is the closest and most convenient for me. Have had some great experiences here, however today wasn’t as enjoyable. We were welcomed by the team at the desk, greeted by our server - she seemed lovely at first, placed our food order, my partner swiftly changed his mind about 30 seconds after seeing the fish and chips which looked Devine! We called our waitress over to ask if this was possible, she let of the biggest “ughhhh” and rolled her eyes, and headed back to the till. Myself and my partner looked at each-other in utter shock that she reacted that way. I work in hospitality, and get that guests can be annoying sometimes, but Jesus keep it to yourself and vent to your colleague, not Infront of us!! I told my partner not to make a scene, and let it go. Food was nice, menu could do with updating though…been the same for years.

Incredibly lovely staff, tasty cocktails, and a very beautifully presented afternoon tea

Went for dinner on Valentines Day with my partner. It was crazy busy but the food was still delicious, and the service impeccable. Our lovely waitress Raquel was super busy, but still attentive and helpful. Had a lovely evening. Thank you! And the ladies bathroom is beautiful (as with all Ivy restaurants)

We went along on a Saturday night, having pre-booked. We all really enjoyed the food. The staff are very friendly and try their hardest to deliver, and they did.

Busy venue on a Saturday afternoon. Friendly staff and good service. Enjoyable meal / drinks. Definitely recommend.

A lovely restaurant, beautifully decorated, the food is lovely, however from the moment you set foot inside you feel as though the staff want you in and out as soon as possible. Our food came out before our drinks, was enjoying our after dinner teas and coffee and was asked politely to vacate the table. If you want to go to a restaurant and experience good food, excellent service and not feel rushed to eat and drink… go to Cotes in Brighton. Amazing place.

Fantastic service, incredible ambience and beautiful, unique decor throughout. Very reasonable prices considering the high-end feel, with a real range if prices to suit various budgets.

We've never had a bad meal here. The 1917 makes it very affordable but we always like the option to try a special instead. All the staff are always fantastic and friendly. In particular today, for our Valentine's Day treat, we were taken care of by Christian on the bar who was make to most spectacular cocktails. And by Luis, our server, couldn't have been more attentive and helpful. Also, the lady on the coffee station had a lovely cheekiness that instantly made you smile. Well done for bringing such warmth and class with quality to match.

Booked a table for tonight about 3 weeks ago. Only had outside seats available. Explained on the phone that if an inside becomes available please could we take it as we have a disabled person with us. Not sure if there have been any cancellations in the past 3 weeks but will be asking if there has. Anyway, called again to explain about the disability and if a table inside does become available please could we have it. Her response just now was: “dress according to the weather.” So upset with this.

Had an amazing meal. The food was absolutely delicious, perfectly cooked, and full of flavor. The restaurant itself is elegant, spotless, and has a refined yet welcoming atmosphere. The attention to detail in both the dishes and the ambiance made for a truly memorable experience. Highly recommended for anyone who appreciates great food in a classy setting!

Afternoon tea for 2 was pretty expensive. A glass of fizzy wine each, 4 sandwich quarters, 3 or 4 small pastries and a pot of tea was over £95 when the unexpected service charge was added (£85 + service). Let the customer choose to leave a tip, don’t already have it added and leave to be embarrassed into paying it. I’d rather give my server the tip personally than pay it to the venue so they can take a cut first.

Sunday late morning brunch was had at the very busy Ivy in the Lanes.. impeccable service throughout in beautiful surroundings with delicious food. Always visit when in the area.

Wonderful food service top notch … professional staff restaurant was very busy but service was totally organised well done staff Food was excellent drinks came as you when you wanted fantastic service

Spectacular place in the heart of Brighton. It has stunning decor. Staff is super friendly. Food is great, I can only speak about what I had which was a non alcohol drink (very nice), olives, chips with truffle and arancini with truffle. It was luxurious and delicious and most importantly they were not shy with the truffle sauce and seasoning. Wonderful time, lovely food. Highly recommended!

We had very nice experience, the food is good, but too salty, the coffee and cream were really tasty, one of the best coffee I’ve ever tried in my life.

Very good restaurant in Brighton. I went in other Ivy Brasserie around Englan and I think that this one is the best within the other in Bristol. The food is good and the waiters are very professional.

Once again, it was a fabulous experience. From when we first walk in such a cheery, beaming smile welcome from Jade. Jamie, our server could not have been better, attentive but not overbearing. Jemima, the runner, was just lovely, and Lysi was an excellent guide through the menu. Then, to cap it all on leaving, Jade was very busy in reception but didn't stop smiling and offering a very warm welcome, even to people who could have been less rude to her! If you haven't been here it's well worth a visit, but just remember it's a sharing concept on the food, and you don't order your own, just discuss with the table what everyone would like.

It’s great but food lacks abit too much frozen products served.

We went for breakfast. Service and staff were perfect. I had the smoked salmon and scrambled egg. I was so disappointed, it was more like omelette. The scrambled egg had no seasoning or cream added to it. Very meh unfortunately.

great lunchtime menu super food super service

Really lovely atmosphere and food! Would recommend ordering nodes to go with most of the mains!

Stylish and interesting decor with great food and a very high service level.

Outstanding food and professional staff who are a credit to the company.

We ate in The Ivy Friday afternoon not too busy food and service was very good we would like to thank Flora for looking after us she made our visit lovely.Thanks again to all the staff hopefully we will have Flora to serve us again soon

Staff were amazing, food delicious and the atmosphere brilliant. What an amazing night

I’m always impressed by the incredible staff at the ivy. On our latest visit, Flora made sure our table felt like the most important one in the room. She knew exactly when to check in and offered fantastic recommendations that we ended up loving. Also, Shout out to Yule who greeted us at the front desk, super friendly and helpful, really made our night.

Amazing food and location. Very professional, elegant and enjoyable service from Karolina. At the end of the experience she also taught us some key words in Czech, much appreciated. Děkuju 🙏

We went here for a special occasion and it was an absolutely fantastic experience From entering the service from everyone we encountered was absolutely first class, especially our particular waiter Stefano The food was extremely good, everything that all four of us chose was exceptional It also has a lovely relaxed atmosphere in which to enjoy your meal Worth every penny of the price

Quite expensive and the food we ordered didn't reach our expectations.. with the same money for sure you can eat better in other places. I give it a bigger rate because the place looks great and the waiters were nice.

Loved our meal. We had the winter warmer menu which was amazing value. Great service, friendly staff

We came for a birthday celebration and the service was awful. I would give this place 0* for the service as it was appalling, place wasn’t even busy and there was literally no waiters around to attend us we had to call them to come to us. Food was ok, steak we ordered medium came out rare. Wouldn’t recommend to come here.

Friendly and attentive, good music and English cuisine. recommendable

The food was amazing. The desserts were amazing, and it was so clean and so atmospheric.

We popped in for a drink. Staff were super polite and friendly. Drinks were local beers which was nice. Cocktails were really nice. I personally didn’t think that they were that strong but could have been the xmas period. Price …. Yeah be ready

The food and service at this restaurant were absolutely wonderful! 🍽️✨ The staff were attentive and friendly, and the ambiance was warm and inviting. My friend and I thoroughly enjoyed our meals and had high hopes for a memorable dining experience. However, unfortunately, we both experienced significant stomach upsets shortly after choosing the steak. 🥩😔 While I cannot definitively prove the cause, I feel there’s a strong likelihood that something might have been off with the dish. It’s disappointing, as the quality of service and other aspects of the experience were exceptional. I hope this was an isolated incident, as I would love to recommend this place wholeheartedly. 🤞 It might be worth reviewing food safety measures, particularly for dishes like steak, to ensure every customer leaves with only positive memories.

This is a place I went to have afternoon tea after receiving a recommendation from my guide while traveling near London. The two of us had one cream tea and added tea to it. The scones were delicious and the cream on top was so delicious. Be bold and add a lot of milk from the beginning. That way it's delicious. The atmosphere was very pretty and nice.

I had an incredibly disappointing experience at this Ivy location. Having visited other branches in the chain, I expected the same level of quality and service, but this was by far the worst. The service was shockingly poor, with staff displaying a rude and dismissive attitude throughout our visit. It was impossible to ignore an underlying sense of bias in the way we were treated compared to others, which left a very sour impression. Dining out should feel welcoming and enjoyable, but this experience was anything but. I cannot recommend this location and hope the management addresses these serious issues.

Went here on Boxing Day. The atmosphere and decor are lovely. Service loses points because we had to wait 30 mins for a table that we had booked, but apart from that, staff were friendly and attentive. Drinks taste good but not many fresh ingredients used… a lot of them are pre made and just poured into a pretty glass… Steak was quite fatty and chewy despite being cooked rare but the rest of the food was good. I would go back and order something different. Cloakroom service was great. Also the bathrooms are super cute

Lovely Boxing Day lunch with family, great food and service as usual

Always a great place to go, amazing food, great service (Yul was fantastic!) and fantastic atmosphere. I love going to this place and highly recommends it! I especially recommends the afternoon tea, you get a lot for the price you pay, we got half of it home.

My wife and I were given a voucher for afternoon Tea for two with Champagne, so we booked a table for 15.00 on 14/12/24 as we were in Brighton to see Jools Holland that evening. Afternoon Tea was great and the atmosphere was pleasant but a bit loud. Although our table was booked for 15.00, we were asked to wait at the bar as our table wasn't ready. we had a 15 minute wait before our table was ready. If I book a table at an establishment of this calibre I don't expect to wait for my table!

Really wonderful time. Food was outstanding as always and our waitress Flora was brilliant. The decorations were lovely and the atmosphere 😍

Love this place! 3rd visit this year. We were lucky enough to be seated in the private dining room as an overspill, right next to the Christmas tree! As always the food and drinks were fantastic. Special shout out to our server FLORA who did everything to make our night a memorable occasion also thanks for putting up with us for 3 hours 😁 The staff are what make this restaurant. Appreciate them. Happy Christmas to every one at the Ivy Brighton. See you next year.

We had such a wonderful time at the Ivy, and Flora was a big part of that. She was attentive, friendly, and made us feel so welcome. Her warmth and professionalism stood out, and she made our experience unforgettable. Please pass along our thanks to her!”

The IVY ASIA BRIGHTON. Shout out to Jamie for her great customer service skills. Great dessert recommendation. Fawad and Salma.

Geat atmosphere, attentive service and good food. What more do you need for a great evening in a restaurant.

We had an incredible private dining experience celebrating my husband’s 40th in the Tidal Room. Daniel Rodriguez Ramirez & Lilly couldn’t have been more amazing at taking care of the arrangements and hosting a beautiful party. Everybody including myself couldn’t have been more grateful/well looked after and the food was all 5*. I would recommend anyone looking to celebrate that they use the team here. Thank you so much again.

Fantastic meal in probably the most beautiful restaurant in the south

Enjoyed the Christmas menu Nice welcome & atmosphere. Nice food and selection on menu

We didnt like the service charge

Great atmosphere, thanks Annabelle for the lovely service. Delicious food. Fantastic experience 😍

Eggs Benedicts are phenomenal however the burger has a very dried meat, so avoid it

I’m a fan of The Ivy chain & over the years have eaten in many. I have previously had dinner in this particular one, today’s visit was for breakfast. As with The Ivy brand the staff/ambiance & decor were superb. The Ivy train their staff extremely well. Many other restaurants should take note. Breakfast as always was perfect. Everything perfectly cooked & presented. Yes, as many comment it is on the expensive side, but then you get what you pay for & over the years we have never been let down on our visits to The Ivy.

They catered to every one of our needs! The staff wss absolutely incredible. The waiting time didnt feel like much because of how beautiful the decor and service was. We stayed from 8pm and were the last ones to leave. We were not rushed out. Incredible experience

What a dramatic interior! We had a very nice evening with friends and good food and good wine. Attentive service.

I often visit the Ivy for drinks, and I have to say it's the best place, especially because of Olivia. She's very sweet and makes excellent drinks; the nibbles are also very tasty.

The food was really tasty and the festiv drinks were really really good. However we asked for ice for the water about 3times but it never was brought for us.

I am now a Lady.... it's a brought title, slow down haters! If I'm being totally honest the Staff at a Wetherspoons know their menu better than Staff at The Ivy in Brighton. I went to The Ivy after a show in Brighton and the bar staff at The Ivy didn't have a clue about the food. In my opinion a high end restaurant should educate their colleagues including bar staff. Well done Tim Martin. Your staff are more equipped better than The Ivy

I have a registered assistance dog due to my medical condition. We were refused entry as I didn’t have my assistance dog certificates with me even though I had them on my phone, which I showed to the lady at reception. The lady at reception was very unhelpful and I was amazed at her reply when she offered that we sit outside. It was very cold, windy and it had started to rain. We have been there several times and there was never any issue. We were genuinely shocked by the unprofessional and unempathetic response from the manager who would not accept my certified documents which were on my phone. PLEASE NOTE It is illegal to refuse entry to a service dog in the UK: Equality Act 2010 This act protects assistance dogs and makes it illegal for businesses to refuse service to a disabled person with an assistance dog.

My first experience in The Ivy In The Lanes was amazing! We went for breakfast and was served by David. His service was 5 star. I am gluten intolerant and he went to so much effort to make sure the food was safe for me and still top class. Will definitely be returning.

Nice breakfast there albeit the name comes with a higher cost than a lot of the surrounding fare. But. It's the ivy!

Visited today for the first time, we were a bit disappointed to be honest, when we arrived there wasn’t anyone to greet us at the desk so we waited and waited while other staff members were standing nearby and ignored us. When we were seated the drinks, which were really expensive, took a long time to come but then the food came too quickly, there was hardly anytime between our starter and main. The food itself was okay, deep fried squid was overdone and a bit chewy although it was very tasty. The burger was okay but nothing exciting especially as it was an extra £2.75 for cheese and the same again for bacon making it a very expensive burger and the 5 meat shepherds pie was a bit on the bland side and you couldn’t really tell what it was. The desert however was the best part of our meal, melting chocolate bombe! At the end of the meal we were given someone else’s bill which was quite a bit less than what ours should have been. I did point this out and it got sorted. The people sitting next to us told us they also had an issue with something and ended up getting a free drink. All in all it was over priced and average service and we probably won’t be rushing back which is a shame because we’ve heard such great things about it.

We had a 2 course dinner with the 1917 menu last night! Our waitress Flora was very polite and professional and made us feel welcome and wanted customers throughout our meal. Thank you! Xx

Great ambience ,wonderful food ,just a shame they over charged us twice

Very funky place to eat. Lovely food, nothing disappointing. It's a little pricey but you definitely get what you pay for.

Four of us had breakfast today before going to the Remembrance Day parade in town. As usual the food and service were to The Ivy's usual high standard which couldn't be faulted. However, considering we're nearly halfway through November, the aircon was pumping out cold air down my back. We asked our server if it could be turned off, but she said it couldn't. She brought blankets to put over the vents to block the cold air as apparently other people have complained of this before, but it didn't help much and I spent the whole of my visit with cold air blowing down my back which wasn't very comfortable, and a bit disappointing considering the lovely surroundings 🙁

Beautiful restaurant with and excellent service. Absolutely recommendable.

Excellent service. Tasty food and good wine list.

We were served a delicious breakfast, the waiting staff are so attentive. The space is beautifully designed, it's an absolute must when in Brighton

If I visit Brighton again, I will be here too 😋great place with awesome food and service. Love it! Two courses lunch is only £19, can you believe?

This restaurant will never see me again. It started with the reservation, you reserve a table to eat and are seated at the bar even though 50% of the restaurant is empty... with the statement that you had reserved at the bar, which is not even possible. Food is ok if you like bland food, everything could be seasoned a little more. After eating, it suddenly became ice cold in the restaurant. When we asked if we could turn off the air conditioning, they didn't even respond. I might have ordered something else if I hadn't almost frozen to death and to be honest in October you don't need air conditioning anymore... Our waiter also preferred to take a break rather than finish serving his guests. The waitress who served us was very arrogant. We then asked for the bill, which was brought to us to look at and to settle the bill. Again, none of the waiters came, so we had to run after them. And even if you are not satisfied with the service, you will automatically be charged a 12.5% ​​tip and given the prices they have there, that can be quite a lot. I also work as a service provider myself but I couldn't afford something like that because then my shop would be empty.

Flora (FOH) and Pablo (Bar) are INCREDIBLE!!! Pablo makes the filthiest Martinis in Brighton and is so lovely and Flora was a sweet angel to me and my Mum when I came in on my Birthday - I hope the Ivy group as a whole has addressed their policies regarding gratuities and their team get ALL of the service charge/tips that are rightfully theirs (as they always should've done, since the change in legislation !!

Basic food disguised with upmarket names , cocktails expensive and minimal for the price and this we were most upset about as we had heard the cocktails were amazing , if you are comparing to other local bars in the area they are not , atmosphere and decoration on point other than that not much going for it ! Chicken was basically a kiev with an egg on , burnt burger bun . We were so excited to go but would not go back .

We were recommended to visit the Ivy while we had an evening in Brighton, and I'm very glad we did - from start to finish, it felt 'a bit special' - definitely above a regular dinner out. From the welcoming and attentive staff - not fussy, just friendly and efficient - to the decor and, of course, the food, everything felt really well done. Even the extra touches like the flooring, and the toilets, are next level. And take a quick glance into the sister restaurant next door, the Ivy Asia - that looks amazing too. Our only gripe was a few minutes wait at the front door after being greeted and told the table was ready for us, while the front desk staff kept remembering then forgetting our booking! But it was two minutes of mild frustration followed by ninety minutes of excellence. Definitely we'd go back.

Beautiful venue with stunning art work. Excellent staff & service. Delicious food & drinks.

The vegan, vegetarian afternoon was a little disappointing. The cheese used in the sandwich was a vegan dairy lea slice. Left little to the imagination. Oh and they ran out of cream for the hot chocolates. I would say this was less than average for almost 100.00 fir 2 people. Have had better food and experiences at indepent coffee shops and tea rooms. Unfortunate that nothing else was offered to replace the chocolate or dairy lea slice sandwich.

As always, excellent food and service.

Lovely experience Great service food was fantastic Lovely choice For the mature palette Sorry struggle to find the pictures

I recently had a less than stellar experience at the Ivy in Brighton. Our server, who I believe was named Vera, started by IDing my myself and my partner when we ordered two cocktails, which I understand is standard operating procedure, but we are 25 and I haven’t been IDed in a restaurant in years. Our drinks came in a timely fashion, and were delicious, but the experience went downhill from there. My partner ordered the haddock cake, which was unique and tasty. I ordered the truffle tagliolini and the French onion soup, both of which were fine, but lacking in flavor and underwhelming. The truffle tagliolini improved with some black pepper, but was still disappointing. The issues with our server arrived as we finished our food. The lovely busser came over to take our empty drinks away while our server ignored us. Our plates sat there, empty and stacked, for approximately 15 minutes while our server walked by, shined utensils, and reorganized salt and pepper shakers. I eventually had to stand up and walk over to ask for our check, which is not the service I expect in a place like the Ivy. our server then said she’d bring it right over, and chose to first clean the table next to us, despite there being several empty tables in her section and no incoming guests. We recieved no apology or acknowledgement for the poor service and being made to sit there with empty plates for longer than it took us to eat our meal, despite the restaurant being relatively empty. Had the service been better, I’d be inclined to return for the atmosphere and well made drinks, but after this experience I don’t think we’ll be returning to this Ivy location.

Lovely experience, food brilliant and far more of it than I had heard. Staff lovely, however, very busy place and you will have to wait , to get in and food.

It was a lovely evening for myself and my foodie group 😋

Very attentive staff! Food is amazing and the atmosphere is really nice!

Super food in a lovely decor. Slight complaint there is a service charge which is not a tip. So you need to pay for service and tip. Seems unfair.