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4.0

Based on 1.740 opinions finded in 1 websites

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Nº 188 in 422 in Winchester

Nº 47 of 108 British in Winchester

CUSTOMERS TALK ABOUT DISHES WITH..coffeeroundchocolatemuststeaksaladprawncreamlobsterfishcookedchickenbeautifulpieeggscrabduck
Score

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I've been here a couple of times for special occasions and my partner decided to treat me to a nice lunch. They have a pretty reasonable lunch menu for £19.17 for 2 courses. It's quite a small menu but the food we chose was excellent. My partner had the bang bang chicken skewers and chicken in a white wine sauce. I had the mozzarella salad to start followed by the vegan curry. The food was pretty good, although some of the green beans in the curry were a little but hard. As it was Halloween I just had to try the scary pumpkin desert! It was huge actually so enough for 2 of us. It wasn't listed on the menu but I had seen it advertised on the website and they were more than happy to oblige me. Overall a really lovely meal, just a few little touches missing from when we had been previously, they didn't offer to hang our jackets and there was no white table cloth on the table just paper placemats. This didn't take away from our lovely experience but just little touches that set the Ivy apart from other restaurants. With the set menu and a couple of drinks and coffee with desert the bill came to around £80. Quite expensive for lunch but a nice treat. Top tip.... its so worth joining the executive club and down loading the app as you collect points and get money off and special offers.

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MissNLW . 2024-11-06

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Served last night by Cameron, exceptional service. Eating out with some food allergies is always stressful, feeling like you are playing ‘Russian Roulette’ that you can never quite settle to enjoy the meal, but Cameron and the kitchen team provided options and ensured me that care had been taken so that I could enjoy my food which was delicious!

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Danielle H . 2024-10-29

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We managed to get a table as a walk-up. If we had left it 15 minutes later, i doubt we would have got in as it became extremely busy. The service was swift and courteous but sadly, the food was vastly overpriced for what it was. None of the starters or mains had anything about them which made you think "that was very nice". Our side of thick cut chips never arrived even after requesting them. By the time we were advised they would be up soon we had already eaten our meals so said not to bother. They agreed to remove from the bill. However, when the bill arrived we had been charged not only for the chips but also from the main menu as opposed to the offers menu from which we ordered adding an additional £25 to the bill. When the bill was "corrected" it still contained the chips which never arrived and the discretionary 12% service which i had also requested be removed. Third time of asking the correct bill was presented. Overall, polite service but underwhelming food which was overpriced.

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Alan S . 2024-10-29

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This was our second visit to The Ivy Winchester. As with our previous visit, everything was superb. Staff are very friendly without being overbearing. The food is beyond words, so I won’t even try. My best advice is to get yourself booked in, and experience it for yourself.

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Nev S . 2024-10-28

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Great atmosphere, friendly staff and great decor. Delicious breakfast, great berry smoothy. Good location, reasonably priced

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Amanda W . 2024-10-27

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Decent,nothing more.Fairly bland food,service was quite slow,waitress had far too many tables.Certainly not worth the price,I’m assuming it’s trading on its reputation.

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KevynC . 2024-09-04

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My wife wanted to come here and we thought it might also be nice for my granddaughters. However found service to be poor, our waiter was Cameron and perhaps he had too many tables to manage. On 2 separate occasions I had ask other waiters to check on our orders. Did not live up to expectations.

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mikeofcuckfield . 2024-09-02

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The menu was very nice and we chose well. Louis the server was very attentive and kept the drinks and food flowing nicely.

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PaulMarshallCity . 2024-09-01

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Always a special experience when dining here. Service exceptional, food brilliant with beautiful surroundings. We were even given a lovely surprise for our anniversary. Looking forward to visiting again.

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Mumbum52 . 2024-09-01

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Great starter followed by OK main combine that with slightly sub standard service and you get my 3* review. In no rush to go back!

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Richard H . 2024-08-31

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Firstly GPS nor their website says Entrance is on the Pedestrian street. So can’t drive up to front door. My brother walks with a cane. Inside very noisy when busy so we were shouting to have a conversation. Service was a bit slow but The food was good.

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pamrob . 2024-07-06

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Food was good, service was terrible just beware to check your bill as they tried to put an extra £20 on our bill and when I said this is wrong the instantly gave me the bill will the correct amount , it felt like they try to see if you notice not what you expect from The Ivy !

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flamingo01 . 2024-07-06

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My husband and I have just had a fabulous lunch at the Ivy Winchester (celebrating our daughters wedding on 4th July). The whole experience was wonderful. We were looked after by Cameron who was polite, professional, friendly and helpful, a credit to the Ivy. We will return as soon as we can. Many thanks for such a lovely time.

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Trudie T . 2024-07-05

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Early dinner , great service , super food and all over great ambience We would definitely return, really enjoyed Louis was great!

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Tracey M . 2024-07-04

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One of their best restaurants in the chain. Great, attentive service, lovely food and atmosphere. Lovely location too.

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Flyer18224054421 . 2024-06-26

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This was a great evening especially as it had begun badly when the restaurant we originally booked appeared deserted and closed down! Luckily The Ivy took us in and we had a great time. The restaurant was absolutely heaving so we were really lucky to get a table. The table was in a great location and we had a great view of the comings and goings and an appreciation of how lively the venue was. The food was superb- I had the chicken Milanese which was the best Milanese I have had- and I’ve had a few! My wife had the sea bass with shrimps which she also thoroughly enjoyed. For desert we shared an apple tart fine which was flambeyed in calvados at the table- again superb. The service and attention was second to none and considering the start to the evening- all I can say is we had a lucky escape and fell on our feet. Many thanks to The Ivy for rescuing us- albeit unknowingly. Great evening!

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Terry C . 2024-05-05

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Amazing Wednesday night at the Ivy! Live jazz music set an incredible ambience. Something a bit different and sets the restaurant aside from the rest. Something a bit special, gorgeous bar, decor, staff are very welcoming. Treat yourself to a place which permanently makes you feel your on holiday and transports you somewhere else. Nick, was very hospitable, explaining the new live music happening once a month, Henry, paddie & karl always very hospitable & Accommodating. Nabin, our very knowledgeable bar tender who served us all night was fab, Oscar & Amy were also very friendly and made our night so rememberable! Thank you all for such an incredible and special evening.

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Paula S . 2024-04-24

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I loved the restaurant, the decor is lovely and service and staff brilliant. However the food let it down. This was my first visit and breakfast on a Saturday morning is too busy. I will go back, it felt a lovely place to eat in, will go when it is quieter to appreciate it. Can't fault the staff, attention to detail and friendliness was lovely, thank you.

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Jennie030 . 2024-04-23

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Cannot fault the food and service. Every dish was delicious and well presented. Waiters were attentive and adapted their style to the customer. However, tables are rammed in, several times waiters had to shoehorn themselves past chairs. Noise levels were high as a result. Felt crowded and not what you would expect from a more expensive venue. Greed?

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Karen R . 2024-04-23

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Another great meal at the Ivy. Everything from the food, to the service, to the bathrooms, bar etc is all perfectly executed. Rather than ordering two mains we shared two starters and a main. It all came at the same time, and we had out little feast of different dishes. The scallops were absolutely stunning. Seared and almost raw in the middle. Very tasty. The duck salad was also gorgeous. The main was the house-burger. The flavours were spot on, but I would have liked the beef patty slightly less cooked. To finish the meal we retreated to the bar, where we had amazing espresso Martini's. Yum! We can't wait to come back...

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JOURNEYkitchen . 2024-04-22

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We had a really nice lunch at The Ivy and it was a real treat. Starters were excellent I had squid and my fiancé had scallops both were delicious. I had lobster linguine for main this was nice but I just found it a bit watery and some lobster a little on tough side this might just be personal taste as it was nice just didn’t blow me away, fiancé loved his main though. Dessert was delicious (crème brûle). Service at times was a teeny bit slow but it was a big room for only two servers. Staff all extremely friendly and polite we will definitely come back.

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sammQ2571JK . 2024-04-19

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Enjoyed a superb birthday meal. The lobster linguine was the best I've tasted. Every dish was a treat and Felix the waiter was attentive and friendly. The giant profiterole and candle as birthday treat was a lovely suprise and summed up the quality of the customer service. The restaurant has a lovely atmosphere whether you want to go formal or more casual - although it deserves the extra effort to get dressed up.

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Russell H . 2024-04-15

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We visited here on a Friday evening and it was a lovely experience. Service was exemplary, polite and engaging. The menu had lots of options without being overwhelming. Our meal was delicious and well presented, we even indulged in a chocolate bombe each and left feeling full but not bloated. The decor and atmosphere of the restaurant were very pleasant and despite it being a busy Friday evening we weren't rushed to leave in any way. My daughter has always raved about the Ivy and after my first visit I can see why.

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MarcusHurley . 2024-04-15

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We got them on an "off" night this time because some customers didn't want to give their tables up on time so for us it was a little disappointing, especially having enjoyed such high standards previously. Big shout out to Cameron, though, who really excelled - thank you.

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Brian M . 2024-04-14

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As a family, we have always really enjoyed eating at The Ivy Winchester and have been frequent diners since its opening week in 2018; we have always had really good service and excellent food. However, on my birthday my daughter treated me to an Ivy breakfast, the food took a long time to arrive and when it did it was cold and had to be returned. The new breakfast was great apart from a very hard and brown avocado, which was inedible . The restaurant was very quiet for a Friday morning - only 3 tables occupied, so there was no excuse for the long wait times or the below standard food. Most annoyingly, my daughter was then charged for the complimentary birthday gesture that was brought to our table - this was not asked for and therefore should not have been charged for. Really poor experience Ivy Winchester. Needless to say, we won't be returning and the Ivy has lost us as regular customers.

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F985FUalisonh . 2024-04-13

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Had a wonderful experience. Staff were friendly and helpful. The food was delicious and couldn’t fault it. Steak Tartar never tried before… absolutely delicious and served perfectly. Sea bass lovely. Veg sides were also lovely. Chocolate bomb with hot sauce very nice and quite a visual experience! Will definitely go again.

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TracyandJulieS . 2024-04-11

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Wow! What a dining experience. The restaurant is very unassuming from the outside but once you are through the door, you are immediately transported to a different time, what I imagine the glamorous bits of the 1920s and 1930s might have been like. The reception by two hosts is a lovely touch too. The food is really good, we had the squid and Marie Rose shrimp for starters and the sirloin and the lobster linguine. I really like the fact that there is a Sommelier who serves wine as it should be. Well worth a visit, you'll feel very pampered.

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GuntzR . 2024-04-07

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Our first visit to The ivy in Winchester. Decided to go, as we had an Amex Plat. dining credit. I do think there is some customer profiling , I might be wrong, but because we weren't regulars, we were placed at the front of the restaurant , in front of the windows. There was little atmosphere there, and when the sun came out, it was quite uncomfortable . I did notice that any walk ins were placed there as well. The service was impeccable , cannot fault the attention to detail, my starter of chicken skewers was lovely, the filet steak was quite tough, not what I expect for the price. The creme brûlée was the best I have had. Very good wine, and not over priced. Would go again, but would insist on sitting in the main area of the restaurant

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yearntree . 2024-04-06

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Had a fantastic afternoon with my partner at the Ivy as soon as we walked through the door we were greeted by a lovely lady who took our coats we then got shown to our table by Brendon who was very attentive and helpful. We thoroughly enjoyed our experience and would recommend a visit.

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Ian W . 2024-04-04

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Locale da favola , professionalità del personale , drink favolosi sono molto ospitali in più la cucina e al top ottime bistecche ed una location da favola la consiglio A chi vuole trascorrere una serata piacevole in compagnia .. voto è 10 e lode !

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Lucia B . 2024-04-02

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19th May. Lunchtime. We sat outside at a corner table. A waitress approached with a tray containing drinks that no one anywhere near us had ordered. She tripped over our sleeping dog. The Aperol Spritzer and glass of rose smashed on the table and floor. Causing me and the dog to be sticky and soaked. The dog in serious danger of cut paws. She had to be moved to relative safety. The management dealt with the spillage and I mopped my clothes and dog with a napkin. My husband and I helped to collect broken glass. I declined drycleaning recompense as my trousers and blouse are washable. Though annoyingly I was away for a the weekend with limited outfits. Lovely food. But when the bill came we were surprised to be charged in full including the service charge. !!!! Not even offered a complimentary coffee!!!

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karriefox . 2021-05-21

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Excellent food, great service. Best fish and chips for a long time. A very reasonable price too. Will definitely be back.

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TeamGatt . 2021-05-03

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Been here many times, and to the Bath and London restaurants too. Always lovely food and drink, however very rushed the last time as they are time limiting slots. Not ideal for a birthday treat.

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hjane2 . 2020-12-29

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We went there today for lunch to celebrate our wedding anniversary. The service was efficient and friendly and we certainly weren’t rushed. The food was excellent. Would highly recommend the shepherds pie and the the duck curry. The scallops for starters were delicious. Save room for pudding - the chocolate bomb was amazing!!!

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15Ann1506 . 2020-12-21

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4 minutes agoI celebrated my birthday there on the 16th December and for me I didn't enjoy the atmosphere at the Ivys. First we were given a table very close to the entrance, next to the bar where we could hear all the noise. The staff didnt bother to ask if we are happy to seat in the table, whilst other staff showed to other guests other available tables ( which are more nicer and more quiet inside ). I have seen there were more better tables and chair whilst I went to the toilet which they are not marked as "reserved". Honestly, I am expecting nice treatment but it didnt happen. We felt rushed as the staff just seen this available table next to the bar hence she just easily asked us to sit in that table. For the starter, I have ordered prawns and squid which I found it very expensive for the price of £10 - I got only 2 pieces of tiny prawns and 4 smalls cuts of squid. I felt the staff were rushing whilst their cooking and serving, but they should take into consideration how much portion should be serve? My starter for me is not acceptable as they served very tiny amount. I was looking for the staff to speak about it but I couldnt find any available as staff seemed very busy. Next, onto my main- which I have ordered medium steak- and they served me medium rare which i didnt like it. Some of my chips are soggy, some were crunchy and slight burnt- and some were cold. It was like mix all together and been cooked for more than 30 minutes. Steak and chips should cook same time so when it serve they are both fresh and hot. In my case- it didnt happen. It ruined my birthday meal. Kitchen staff ahould have proper training on how to cook medium rare, medium, medium to well done kind of steaks as it seems they were rushing to cook and serve to guest. I asked the staff the change it which luckily they changed it to medium steak but the excitement of eating together with my husband was a disastrous as my husband need to stop eating his main just to wait for my steak to be served. The staff offered to give a new one for my husband so we can eat together once my medium steak is served but my husband already upset and didnt bother to ask a new one as the excitement of eating together already failed. Well atleast they served me my new medium steak with new chips which I am thanful for, but I totally lost my interest and excitement. Supposed to be we should enjoy and have a quiet birthday celebration- but it turned out a disasted one. We were planning to order a dessert but because of the this experience we didnt bother to order except for coffee. When I did my booking at open table website and I have written there that it is my birthday and I am requesting if possible to have a candle to blow which no one bother to give me before we paid the bills. I have been to many Ivy's resto such as in Cobham, London and Cardiff and always had a nice treatment and they gave me a sweet treat wth a candle to blow during my previous birthdays except for this one in Winchestee..I am totally upset and didnt enjoy the atmosphere. I dont mind charging us the service charge but with what we have experienced, I dont think its fair to charge us a service charge considering they served me a medium rare which i did not ordered. We have paid £ 100 for 2 starters and 2 mains with 2 cokes and for me it was way too expensive considering the small portion of starter they serve and we left still hungry

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Xiao Z . 2020-12-19

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We had a table booked for 6.30pm - you have 90 minutes - they handed us our bill at this time.Scallops and duck starters were delicious and the two fillet steaks we had were cooked to perfection. Sides were good - truffle fries (tasted & looked like frozen catering chips) spinach and broccoli.Red wine sauce was just ok - watery and something of nothing really.Desserts were delicious - chocolate bomb and apple tart. With a bottle of Saint Emillion (£40) the bill came to £185 including a £20 service charge which is my pet hate. So we took that off and left our own gratuity. It’s expensive but it’s a treat with excellent service and beautiful surroundings.

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LM_Jackson . 2020-12-17

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Had a lovely meal here, everything was perfect from start to finish. The service was wonderful and everyone was so friendly and helpful. The food was absolutely delicious, we had the bread and zucchini fritters to start and they were fabulous. The bread was an entire freshly baked loaf which I couldn’t manage, so the waitress boxed it up for me to take away! The mains were fabulous, I had Shepherds Pie which was the best I have ever had and my husband had the Cod, which was delicious. You do need a side with the Shepherds Pie, but I imagine most people would order that anyway. My only regret is that we had no room for puddings, as they looked fab! Can’t wait to go back.

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Samrobinson20 . 2020-12-13

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First class food and service. Very attentive waiting staff who never stop looking after you. Food was amazing and plentiful. Will certainly be returning soon.

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31simonr . 2020-12-13

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Tasty food and a lovely setting. Love the Christmas decorations. Good friendly service and it felt Covid secure.

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Laura C . 2020-12-13

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We’ve been a few times before and all pre COVID so wasn’t quite sure what to expect. Apart from some tables being a little further apart and all the staff wearing face masks it was business as usual. Great service, great food and felt thoroughly looked after throughout. Only slight niggle was we ordered pastries wanting these to come out before our main full English dishes but we ended up getting these to take away in the end so no harm done. Would recommend.

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Ian W . 2020-12-11

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We went for dinner here and it was excellent. A superb welcome with friendly staff and all the COVID stuff handled professionally.We both had different dishes and I would recommend the cod as a main but everything was excellent. And for dessert you have to have the Chocolate bomb it’s awesome.Our waiter Henry was friendly and courteous.Fabulous atmosphere too !

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A0045730 . 2020-12-08

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Be warned !!!My mother and i had dinner here on Saturday 05th December 2020,well i cannot impress how disappointed we both felt when we left ,when we were shown to our table we were told we only had 90 minutes slot that's to order, drink and eat !At NO point was my mum told this while making the booking .They do not take your coats anymore because of the COVID restrictions but we was allowed to touch the same menus as others!!!There were customers allowed to walk around the restaurant without masks on as well ??Then the bill came £90.00 as we had to leave our table ,we asked if we could have a drink outside which with COVID going on is the safest place to drink and was Refused .The experience we had was shocking all they want for you is your money which is very SAD .We went to Greens In Winchester on the Friday where the Service was amazing well recommend Greens to here any day.Its such a same

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smile11111111 . 2020-12-07

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The highlight of the dinner was my partner's veal it was absolutely delicious!!!!! I wish I ordered it to be honest, but my meal was still nice.As we are approaching Christmas the decor in the restaurant got you into the festive spirit, I couldn't fault the staff each were so friendly and professional.I would definitely be back

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Karen L . 2020-12-06

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Although they're open, they cancelled our booking (which we booked weeks ago) with just a few days' notice. Very poor service.

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Graeme U . 2020-11-30

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Enjoyed a very nice meal. it has a cool cocktail bar to enjoy pre-meal drinks. Service very good too. Recommended.

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lydiasM3011JZ . 2020-11-11

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The Ivy continues to provide a great sense of fun and professional service. It has a cosmopolitan busy atmosphere and you would be pushed to bereave you weren't in the West End.

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823cramr . 2020-11-08

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Booked prior to Boris’s Lockdown 2 for a mid week lunch, with lockdown pending it was clear a lot of people jumped on that particular band wagon with a pleasant restaurant with a lovely bustling ambience.The menu tries to be a bit of everything but we had a butternut squash and goats cheese risotto and prawn and monkfish curry both were excellent, followed by an apple tart and fig and pistachio parcel again both of which were excellent.In a normal circumstance I detest the optional service charge (let’s be honest it costs enough whether here or other restaurants) but here I had no issue Dan Oliver who looked after us was excellent, engaging and pleasant. Thanks for a lovely meal!

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johnhZ8913XT . 2020-11-05

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Beware that if service is not prompt enough to allow you three courses in your time slot you might be asked to relinquish your table before pudding. Good management should spot such an impending problem and take steps to prevent its occurence. If you protest be prepared for the old excuse well known to those who paid attention in their history classes that 'we are only carrying out the policy set out by our directors'.Our experience was marred by a lack of finesse and flexibility in the staff. Scope for feedback on their webpage was inconspicuous to the point of invisibilty.

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foodywinchester . 2020-11-05

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Great every time! Part of our pre-lockdown 2 eat out. Lovely Sunday night date. Also ate here about a month ago. Again, great food and great service. Can’t wait to return!

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mattag . 2020-11-02

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I booked a table of 6 for 20:00hrs for my partners birthday. Normally you get 2 hour time slot which should be plenty of time, with the new 10pm closure time and slow service we felt rushed. We sat for an hour before getting our starters, normally this would be okay as we were all talking and time flew however when it takes an hour, the rest of the food was rushed and I felt I was eating my dessert whilst walking out the door at 10pm. The starter quality was great. We received our mains all at different times, they put cheese on a burger which wasn’t asked for. We waited 10 minutes for another burger but didn’t tell us, we had to ask where it was. I also had no side to my fillet steak so was cold by the time this came out. Paying £30 a steak you’d expect a high quality service. We had to order our dessert before our mains, these came out with 10 minutes to go before we had to leave. All very rushed which shouldn’t just be blamed on the new curfew. Slow service should be recognised here. We did receive a discount to the meal of £40.

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sjvilliers . 2020-10-30

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Great food ,great service ,overall a great experience . Fantastic selection of drinks ,a wide menu . A bit overpriced but a great place

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Nikou68 . 2020-10-30

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My partner and I came to visit with high hopes and left disappointed. The service was average and food extremely over priced for what we paid. £17.50 we paid for a chicken and a fried egg, and a warm cottage pie which was £14.50 of which I didn’t finish as it was tasteless, they even gave me a bottle of Worcester sauce to add to it, which I found very strange. The wine however was lovely. For a £96 bill I feel very let down.

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ellier1996 . 2020-10-29

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Had lunch here on a Wednesday. First time at the Winchester Ivy for me, ususally frequent the one in Bath. It was also my first time using a body temperature scanner, which we asked to do on arrival (38.2 degrees!). A good start. The table was ready, beautifully laid, and perfect for our party of six in the rear room. Drinks orders were effective and quick and I thought well priced too.The service was excellent, and our dedicated waitress was effficient and very smart in her Ivy logo facemask.The menu is quite extensive and I struggled to decide but the crispy duck salad starter was superb and fresh, whilst the chicken milanese with truffle and parmesan chips was equally delicious. The Macon wine was the perfect accompaniment. My friends all had dessserts, and they looked amazing, as I stuck with the cheese which was, well, cheese...Probably the most enjoyable lunch I have had for a long time - Bravo!

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CotswoldsSpotter . 2020-10-29

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V average for the price. Drinks came after starters! Our mains floating in the air until the waiter could tell the waitress where to put them. Asked for sauces, they never came. Big service charge for no real reason.

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zola123 . 2020-10-28

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I booked for my daughter, her partner and myself for her birthday treat. As always it was such a wonderful evening. The service was wonderful, we were so well looked after and it made the evening so special. The food was unquestionably superb. Thank you for looking after us and making our early evening as special as I hoped.

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clareLou1se . 2020-10-27

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Had a special meal at The Ivy in Winchester. A Tues evening and the restauant was packed. Friendly, efficient staff, great food - not cheap but worth it for a special occasion. We will be back!

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shirleydD5242ME . 2020-10-27

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We enjoyed an evening meal at The Ivy for my birthday. The service was fantastic and the food was delicious. Our table wasn’t available at the time we’d reserved due to the other party running over. So we sat on a table outside while we waited. It was a very short time but we were all offered complementary drinks while we waited. Unfortunately they’d run out of fillet steaks which was a shame as this was the choice of 3 of our group. However, they all had the minute steak instead which they all really enjoyed. I had the vegetarian risotto which again was absolutely delicious. At the end of our meal, our waiter brought out a little birthday cupcake which was a lovely and unexpected touch. We will definitely be returning. Lovely atmosphere, fantastic food and brilliant service, what more could you want!

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AndoverTravelmum . 2020-10-27

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Very, very noisy, it was busy but not full. Had the afternoon tea the sandwiches were pre made so the bread was dry and mean with the fillings. Also tiny amount of jam and cream for the scones, did get more after asking. Only a cup and a half of tea out of a big pot. The other sweet treats were good. I thought it was poor value for money. Will not go again.

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Ambulancemummy . 2020-10-24

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We were a family of four adults for lunch yesterday and what a sublime experience it was.We were greeted by a charming young manager called Callum who showed us to our table and explained all the Covid rules and we found the ambiance and decor relaxing with extremely comfortable dining chairs. We mostly chose different starters and main courses and without exception, every dish was excellent and served quickly. The Scallops were succulent, the Onion Soup divine and the Tempura Prawns & Calamari rated ‘the star of the show’.We then opted for Chicken Milanese, Ivy Shepherds Pie and Hoisin Duck, very decadent Chocolate Bombe with Hot Salted Caramel Sauce and Rum Baba - my husband, who was a chef for a great many years, declared his Rum Baba the most authentic he had tasted since working as a pastry chef himself.It was delightful to see how the team worked as one with efficient but unobtrusive service and with every member of management working hard and not shying away from clearing tables and making sure they were sterilised.We left the Ivy a very happy and fulfilled family and cannot wait to return again and our sincere thanks go to all on duty.

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Marie M . 2020-10-23

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We booked well in advance for this popular restaurant to celebrate two birthdays and a wedding anniversary and weren’t disappointed. From the efficient check-in to personal bottles of hand sanitizer on the tables, made us feel very safe. The restaurant was busy but the service was excellent with just the right amount of time between courses. The food was divine with melt in the mouth fillet steaks cooked to perfection. To top it all off we each received a complimentary celebration petit four. The quality of food and service was of course reflected in the bill but when everything is done to perfection it’s worth every penny for special celebrations.

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Sarah E . 2020-10-23

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We arrived, staff were polite and welcoming and we were shown to the bar ( wearing our masks). Then escorted to our table. The staff couldn’t have been more helpful including a birthday treat with my tea after dinner. The food was delicious and the surroundings beautiful. Already booked another visit!

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hob1000 . 2020-10-21

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A table of four we enjoyed excellent food ,great service and super ambience.Could not fault any part of the lunch . Cod was amazing as was the Chicken Milanese plus good sized Starter portions .Well done will be back .

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Footprints92107 . 2020-10-19

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We had a gift of afternoon tea which we used on Sunday afternoon. We arrived and had a cocktail at the bar first which was fabulous. We were then seated for afternoon tea, the waitress was great but when the food arrived it went downhill! It looked great but the sandwiches (or hard bread!) were tasteless. We were told the bread was dense but the cucumber one literally had no filling in at all. The beetroot slice had salmon which was a very faint taste. The chicken roll was overwhelmed with a garlic taste. That was it - 2 slices of bread and a roll each! The scones were good although the jam and cream ratio was poor! The tea arrived 20 mins before the food, and we were asked when we had finished if we wanted another cup of tea! We flagged the waitress to ask for more cream but I feel for £45 we should have been asked how it was well before we had finished. When we waved at another waitress for the bill she put her hand up to us- which made me very angry, was so rude. Had we realised she was busy we would have waited, she could have politely said one moment! She then snatched the voucher out of our hands when we wanted to pay (she was the brown haired waitress with glasses and not the polite blonde one). The overall experience was good, 2 cocktails were great but the afternoon tea was very very disappointing.

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Mannemmy . 2020-10-19

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I do not appreciate having the bill shoved in front of my face at 9.30pm whilst I was eating my main course. I would have let this slide but was then interrupted again 5 minutes later with the card machine! Completely ruined my experience. If your going to take bookings at 9pm then don’t make customers feel unwanted.

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ItsH92 . 2020-10-18

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Well our 1st visit was for an 80th, this one, our 4th to date was a 70thGood quality food, well prepared, laid out and served.Three of us headed for the Salmon, either straight or via the Set Menu (best value, of course). One opted for Hamburger with Cheddar Cheese. All good.The Truffle Mash to accompany the Salmon was delightful.All the ladies went for the Chocolate Bombe, which is, still a great party piece.I opted for an excellent Cheeseboard (Set Menu again).We headed back to the Birthday Girl's for coffees. So once again a memorable occasion. Only downside the noise. NOT a venue for a romantic tete a tete. We will return. Hayling Seagoon

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haylingseagoon . 2020-10-16

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A small group us (within COVID restrictions) went out celebrate a birthday here.The building and decor ooze class and sophistication and you feel you are in a POSH establishment where only the best will do.This sentiment is further supported when you open the menu and see the prices, I'm not complaining about the prices - provided you actually get the quality you paid for. The Ivy is at the very top end of our dining experiences with regards to price.We were fortunate enough to have Lewis as our server. I think is is fair to say that Lewis has been the BEST server we have ever encountered. He was great.Polite, attentive - but not overly present, flirtatious with the girls making them feel that extra little bit special - without being creepy - a very fine art perfectly executed - well done Lewis!Lewis is a major asset to the Ivy, without him, our experience would have struggled to get one star.The foodWe went for a few sharing appetisers and I can conclude they tasted fabulous and were good value for money.We skipped the starters and went in for the main courses. My choice was the lobster linguine at just under £30.When it arrived it looked tiny compared to the other dishes, but it filled me perfectly.My concern with my dish is three fold. The first is I'm not convinced it was a lobster. I'm a UK spearfisherman and not only do I know what lobster looks like but also the minimum size it has to be to legally land it. The claw meat (that was in the shape of the claw and there were two of them - so it wan not half a lobster served to me), was neither the shape nor size of a UK wild lobster.It was not the shape of a farmed lobster (that would allow it to be considerably smaller) it was more like the shape of a langoustine.The second issue I had was I was kindly provided with a spoon and fork for my dish and promptly discovered I needed a knife to cut the "lobster". It was like a piece of rubber.Lobster does not need long to cook so to have it as over cooked as this really took some effort. The linguine was "over" too, not "al dente" by any stretch, but fat and limp as pasta looks after it is had a night in the fidge - I'm not convinced my meal was "freshly cooked" despite it being only a pasta dish.The next disappointment was the "tomato and chilli sauce" the menu stated "Tomato and chilli sauce with San Marzanino tomatoes, parsley and spring onion" but what arrived was a tomato, parsely and spring onion sauce with a side dish of dried chilli flakes and a bottle of chilli oil.I appreciate it can be a bit "hit and miss" getting the temperature of a chilli dish just right for everyone, but to cop out totally and give up even setting a base heat is a pretty poor show.Considering the price and the woefully poor cooking skills of such a simple dish I was left more than disappointed.On a brighter note, the "minute steaks at £16 were fab AND came with sides - reasonable value for money.The chargrilled halloumi was also acceptable but the rib eye was tough as was the fillet steak.My wife was also very disappointed with the "peas, sugar snaps and baby shoots" that appeared to be frozen peas and a few sugar snaps with a tiny sprinkling of baby shoots - not great value for money a basic side.All in all, the Ivy Winchester does not provide good value for money, they are charging top end prices for food, yet they are clearly unable to deliver a top end product.The service and ambiance were superb they were just let down by the chef

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80dannyr . 2020-10-14

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Perfect meal out. Warm welcome and made to feel safe from entering the venue. Amazing food and superb service from the team.

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492jamiet . 2020-10-12

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Excellent menu choice at very reasonable cost. We will definitely be back in the near future. The only irritation was my first choice drink was out of stock so I chose a Glemorange instead. I did this without realising they charge £26 for a single shot! (A bottle is advertised at £120 on the internet and this means 30 shots returns them around £780. Is that a fair?) Over 600% mark up.

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Angela B . 2020-10-12

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Excellent meal and service. Callum you excelled yourself . Great atmosphere and service . Hoping to return once a month.

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ladyjane12364 . 2020-10-09

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I book a table two months in advance for a friend 60 th Then I try to add another person for the booking , they informed me I couldn’t , which I completely understand with regards to the current situation we are in . However the response to the enquiry was a clear no ! No good communication skills or negotiation to my dilemma , then I read the reviews and was glad I was turn down

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Pollydolly64 . 2020-10-08

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We were left standing outside waiting for 11.30 precisely and potentially putting ourselves at risk by people congregating. Suggest they allow people in from 11.15 for the 11.30 sitting. We were informed during the online booking procedure that the booking duration was 90 minutes. We had to ask for the set menu as it was not presented to us. My steak main course was ok but nothing to write home about. My wife’s main course, lamb ragout was bland and disappointing. The choices on the set menu were very limited. The service was as good as ever. The desert was nice! The Covid precautions, other than having to wait to get in, were very professional.

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IMAK1000 . 2020-10-08

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Wonderful birthday lunch. Excellent food lovely wine and excellent customer service. Mihai ensured everything was perfect and ensured my birthday lunch was amazing including delicate birthday cake too! Amazing service Mihai and rest of your amazing staff. Thank you x Can’t wait to come again

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Scenic607502 . 2020-10-08

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Lunch today was excellent We had a shared starter of squid and prawns - well presented and very good Followed by shepherds pie for me and truffle burger for my wife , both excellent. Staff vey attentive We both loved the ambience.

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Feast_Famine . 2020-10-07

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Twice I’ve been here now and it has been everything you would hope! The Ivy can sound all fancy and pretentious but is brilliant value for money - not much more than I’d spend in another restaurant and well worth it for the brilliant quality. This branch I have most enjoyed - food is flawless, the Ivy champagne is a very satisfying champagne for the price and the staff are wondeful, helpful and authentic - doesn’t feel poncy! Lovely location, couldn’t ask for more.

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gemmabunny . 2020-10-07

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We took advantage of a gift voucher and booked an early table, we arrived 8 minutes late and were informed only then of their late arrival policy. Although our table had not been given away they made us wait in the small cloakroom cupboard area opposite the reception desk for 5 minutes as a punishment, very odd attitude indeed. That said the rest of the staff were friendly, helpful and polite, so the service was excellent. The venue is lovely and a good atmosphere. Food was average no complaints really but we were not wowed in any way. Top tip for Ivy - make your late arrival policy better known, increase to 10 minutes and educate your greeter on how to treat your customers

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sipreston64 . 2020-10-06

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We dined here for dinner whilst staying in Winchester. I have eaten at a few of the London Ivy’s, quite a few times, but my boyfriend had not, so was excited to try it!They lady who greeted us was very friendly and warm, unfortunately our server was not. He was most awkward when taking our order and made no friendly chit chat, which he did with some other tables. The food was nice enough, service was quick but overall not as great as the London branches. It just didn’t seem as special as the others.

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jaymekeen-schneider . 2020-10-05

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Fantastic evening meal with a lovely atmosphere.Covid measures were excellent: temperature checks, advance bookings, masks and social distancing all helped to make this a wonderful experience.Customer service was fantastic. Daisie, our server, was excellent, really friendly and personable. The food was delicious. I would definitely recommend the chocolate bombe!!It was quite expensive but nice for a special meal.

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E D . 2020-10-05

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Visited Thursday lunchtime. Temp checked on entry. PPE evident throughout our visit. Clear instructions, hand sanitizer etc. Felt safe. Cocktails, wine & all our chosen food was incredible. I ate tempura prawn and salt & pepper squid followed by steak tartare which I thoroughly enjoyed. Atmosphere was good. Attentive polite service. Wine was served almost invisibly (perfect). Was a very enjoyable get together which we hope to repeat soon.

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ec02xxx . 2020-10-05

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Awful - was actually told to stop singing Happy Birthday to 18 year old daughter who burst into tears at being humiliated by the Manager - Barnaby - shame on you - your attitude was appalling as was that of your “Hospitality Staff Member” who refused to give us the details of who to complain to & then proceeded to tell us that we were breaking the law by being there at 10pm - will NEVER return - absolutely disgusted

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DeeJayClark . 2020-10-03

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Not great, food patchy, staff very keen to get rid of us, we got the bill before any offer of coffee or dessert, disappointing, however, when we complained the manager was lovely and they were obviously trying their best, maybe an off day?

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Lisa Tudor O . 2020-10-03

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Temperature checked as we went in, asked to update the covid app, very good.We had a wide range of dishes off the menu, all beautifully presented , service was impeccable, a bit pricey but in our view well worth it. We were a group of adults and there was a noticeable numbers of babies, not our thing at all but definitely child friendly.

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seafarerworldtravel . 2020-10-02

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Great lunch. Used up a very belated Xmas gift as a mid-shopping stop. Luckily we had booked as it was full. Lovely food and plenty of it. My one personal criticism is I hate being referred to as Sir and Madam. Just sounds insincere and patronising. Service otherwise good. Great decor, too.

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K6623IKsteveb . 2020-09-29

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First visit to the Ivy in Winchester. Smart venue, well presented staff team. the food was good overall, the a la carte menu food being much better that the set menu, (we had some of each). Our overall experience was made very good indeed by exceptional service from our waitress, Bethan. She was personable, very attentive and dealt with any questions or issues extremely well

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70cb . 2020-09-29

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Cannot wait to go back!! Greeted by the amazing Callum, so cheerful and welcoming!! Felt comfortable and treated amazingly by all staff! Although we walked in, i’d suggest booking as the inside was busy as clearly a popular place!! ABD if you’re still hungry go fit the chocolate bombe i believe it’s called!! no regrets !!

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georgiamb97 . 2020-09-28

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My daughter and I had a great time at The Ivy yesterday for our CV19 belated birthdays. They have managed to get the balance right between safety and a ‘normal’ buzzy lunchtime atmosphere. Everything; cocktails, food & wine was delicious but the star of the show was the apple tart which is just heavenly. Compliments to all the staff and we look forward to our next visit (once we’ve saved up!)

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Allison O . 2020-09-27

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We finally managed to get to use a £100 voucher that was given to us as a thank you gift. Booked a table for 19.30 Saturday evening ( over the phone) Set off to drive the 10 miles to Winchester in good time really looking forward to the evening as we don't usually go to Winchester for evenings out Annoyingly SAT NAV took us all through the back streets, in search for a car park, found one & then walked from Jewry St to "The Ivy ". When booking in on the door we were informed by the arrogant "Meeter & greeter" that they only hold the table for 5 mins form the booking time & as we were 6 mins late our table had been given away ! We were amazed - spent last weekend in London , and eat in the top restaurants there , NOBU , 34 Mayfair , Cut , Hakassan etc , never to have been treated so badly! I explained that n- one had informed me on the phone the day before about their policy, or texted me on the mobile number I gave to enquire if we were on our way . Husband understandably livid asked to see the Manager - and what a delight he was !!!! Mr Barnaby Harris was even more obnoxious & arrogant than his employee. No attempt to find us a table or resolve the issue . He just sneered at us "hope you have a nice evening." How can they have filled out table 1 minute after the cut off time, absolutely no point in booking a table. Have read other reviews and see that they are just as rude if you are early.We will not use the voucher - dont care about the £100, I would not set foot in there again .f customer service . (And by the way Mr Harris we did have a lovely evening in "Banks " Bistro, Bishops Waltham, Hants. They really know how to do customer service, not relying on dressing up in trendy suits & bow ties etc & looking down on customers)

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GakrenMAD . 2020-09-27

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First impressions count and unfortunately the Maitre made a real bad one. Arrived excited for a birthday meal but the way we were held and treated because we were 10 mins early was poor. Would accommodated us or provide us with an alternative please for a quick drink as he just wasn't interested. We are unfamiliar to the area and when asked for assistance he blankly shrugged his shoulders. Great restaurant let down by the ambassador of the restaurant

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Boardie73 . 2020-09-15

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We booked a meal to celebrate a belated anniversary and we loved it!Had read a few negative reviews prior to our visit but I must say I can’t fault the Ivy. Had a lovely glass of house champagne and a few glasses of wine. We were not rushed at all and all the staff were very polite, well presented and very efficient.Yes you do pay a bit more than an average meal out but the service and quality of food is absolutely worth it. The interior is beautiful and I can’t wait to go back!!We had our temperature taken before entering and all the tables have a safe, decent amount of space between them. Everything is very clean and a good amount of time is left between different customers occupying tables.We had 3 courses there, hopefully the bar will open soon so we can pop in for a drink at some point.We live in Basingstoke and traveled here especially to go the Ivy.We look forward to returning and have recommended the Ivy to friends and family.

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rachaelcrook2 . 2020-09-14

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Here's a thing - aside from the tedious Covid formalities at the entrance (necessary - yes, tedious - for all concerned - also) this was a masterclass in how to treat a customer. We felt welcomed. And valued. And wanted. By every member of staff we had the pleasure to deal with. And our visit was pure self indiulgence as we had already lunched but there was room for sweet - and the Ivy does afternoon coffee and sweets rather well indeed. In fact my sundae was of such volume (and equal tastiness) that dinner was nearly foreclosed. Great coffee / cappucino too and well the service of such quality that a service charge is an obligation not a questionable chore. Wonderful!

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marksw3960 . 2020-09-14

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Had a really fantastic dinner here with friends, the quality of the food was amazing, the service slick and friendly, the ambience great and the social distancing regulations strictly adhered to. It made for a lovely evening!

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David E . 2020-09-13

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Honestly the best food I’ve had in a long time, cooked to perfection. Four of the five of us had different starters main and dessert each and every course was above expectations. The service was fantastic, staff were attentive polite and knowledgeable. I will definitely be visiting again and telling my friends

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A531JSdawnb . 2020-09-13

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Not only do they insist on track and trace but they also want to take your temperature too. Wasn’t sure if I was a leper or had unwittingly arrived in Chernobyl! I decided against this over cautious stupidity and had a lovely meal at the Old Vine where they indulged in none of that nonsense!

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Bearfoot . 2020-09-06

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Lovely meal with my wife celebrating our 10 year wedding anniversary. On arrival at the Ivy we were greeted by polite staff and taken to our table. Service during the whole evening was brilliant.I had the fish and chips for my main and it was really well cooked and well worth the price.Definitely a restaurant I'd recommend and one where you can spend a special occasion.

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ormergod . 2020-09-06

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Food and service was good... until we got to our 2 hour time limit.. through no fault of ours. Then we had just finished our dessert (i was still eating mine) and the plates were cleared and the bill arrived.. it had all been so good up to that point then it was rushed and we had to leave... £172 to be rushed.. not good.

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debnpaul . 2020-09-05

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Other visit to this amazing restaurant. Always a pleasure to visit and taste you amazing menu. Cannot fault anything about the restaurant. Very pleasant environment, superb team, fantastic food. Thank you

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dougied897 . 2020-09-04

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We were greeted by friendly and smart front of house staff. The crispy duck starter and squid tempura were very good. The waiting staff were so attentive, and Daisy is the star of the show. We shared a lovely joke about me borrowing her glasses to read the menu, as i had forgot mine! She promptly brought an extra table lamp, which worked a treat! Mains were very nice, although I agree the shepherds pie is on the small side, although it is quite rich! Great atmosphere, which makes it a really enjoyable night out. I hope The Ivy recognise their outstanding staff that are mentioned on here!

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handbagaddict1 . 2020-09-02

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Visited during Covid with a friend and had a wonderful time as a late birthday treat. Food and service was great and the cleanliness was second to none. Really lovely atmosphere in the restaurant which was very busy. I would definitely return. Cocktails and burgers were yummy.

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alfies . 2020-08-27

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At the Ivy last Wednesday lunchtime looking forward to the normal £21 two course set menu. However, only offered a new £30 two course set menu. When I suggested to the server if the prices had gone up she said I think so. Seemed to me that The Ivy was taking advantage of the eat out to help out scheme but with friends and not wishing to make a fuss I said nothing more. Afterwards I contacted them and was advised that the £21 menu as displayed outside was available and I quote'the normal £21 set menu is provided if the guests requests it at the table as per the company policy' Its like you can have the discount but we are going to charge you more for the privilege. Beware if the scheme is extended.

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Climber12833945998 . 2020-08-27

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We went to the Ivy in the hope of having a good evening. The welcome was good and our table was ready early. Once at the table the lighting was so poor that you couldn’t read the menu so we used our phone torches to read it. The portions were not great, in particular the Shepherds Pie was tiny and the fish and chips had two pieces of fish in batter which was mostly batter. When ordering sweets we asked if the strawberry Ice Cream Sundae had cream with it and we were told that it didn’t but it came with cream. The person who ordered it doesn’t like cream so that was not good. Finally on leaving another of our party went to get his umbrella back from the cloakroom and found that they had given it to someone else even though it was tagged to our table. All in all not good value for money and not good service. Hopefully the umbrella looks like it will be returned .

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Braccan . 2020-08-26

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Dined here for special birthday meal, was extremely disappointed with my choice of Chicken Milanese - it was hard, burnt and tasted worse than a tasteless frozen chicken breast, no flavour to it. It's a shame because the place itself is lovely, the staff are welcoming but we were not asked how our main food was, i couldn't eat it all but tried and mentioned it to the waitress when she cleared the table. It was obvious to the staff i was not eating it so either they were too busy to be bothered or ignoring the fact! When i did mention it the waitress informed me the manager had a word with the kitchen, but it really should come off the menu.

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So L . 2020-08-25

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