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3.5

Based on 499 opinions finded in 1 websites

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Nº 562 in 704 in Herefordshire, County of

Nº 179 of 207 British in Herefordshire, County of

CUSTOMERS TALK ABOUT DISHES WITH..cookedsteakporkpaychickenfriedeggsaladpiefishcoffeeroastcheeseonionbaconmustold
Score
OpinionsNoteTripAdvisor4993.5

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Pleasant and efficient service. Good value food with plenty of variety on the menu and a well stocked bar. Also dog friendly.

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Deborah C . 2024-11-11

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I have visited before after a shopping trip, warm welcome as usual. I met Andy at the bar, who was very professional, when I asked about Rose wines. I chose the Beefy blue burger as smoke blue cheese and flavour was lovely. I had the honey comb cheesecake, again fantastic. Chefs name was Natasha, well done Natasha, cooked perfectly. Presentation was perfect, to be fair all staff were polite and friendly. Relaxing seating area. Also pleasing to see lovely Christmas Decs! Well done all.

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Debbie W . 2024-11-07

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Lovely clean pub with huge beer garden. Could spend many a day sitting in the sun sipping sangria. Food was plentiful and fresh

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Annabel S . 2024-10-28

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Lovely clean looking pub which is dog friendly. Lovely staff, good value food and drink. Even our dog got his own bowl Of water along with some doggie treats.

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Michelle S . 2024-10-14

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Nice food specials available served by Tyler who was friendly and helpful worth a visit and I would go again. Lady on bar also friendly

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Claire G . 2024-10-11

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Third or fourth visit to Hereford but first time at the Imperial. What a find. Cosy warm pub with friendly staff and excellent bar food-2 mains and a bottle of wine about £40. Had a pudding between us and the cheesecake came with 2 portions of icecream at £4.50. Will definitely be back

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PFogg7 . 2024-09-11

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Tikka massala meals x 2. Very tasty good portion. Reasonable price.Pleasant friendly staff. Overall good experience.

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Michael H . 2024-09-10

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Beautiful sunday dinner, jake even helped out as we had the dog and she likes a Sunday diner so they said she could hav a dinner abd she ate it with us The staff are fantastic and so friendly and helpfull highly recommended

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Sam W . 2024-08-25

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Called in again while visiting friends, like to go here when in the area as they dog friendly, good selection of ales plus other drinks and food is to a good standard at a fair price. And as usual this didn’t disappoint, friendly helpful staff really nothing much else to say, all our food arrived together all tasted great drinks were good and we was even given treats for dogs as well as water. We be back again here when next visiting our friends.

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sid13 . 2024-08-18

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This used to be our go to for lunch, however everything just changed. You now get to sample the food on the menu before you even open the menu, they are dirty with left over food. Staff more interested in discussing shift patterns than checking on food. Now, I like a hot plate for my food, however a hot plate for salad is not nice, slimey lettuce, especially when the main is served units own dish. Also had a game of hide and seek to find the beef in the chilli and the beef and pork in the lasagne. Unfortunately it will be a long time and probably a cold day day in hell before we come back.

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BdaJayme . 2024-07-10

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We were on a course in Hereford, one of our friends suggested we eat here. We met Jake behind the bar & Ben when he bought our food. These 2 can't do enough to look after their customers. Due to the way we were looked after, we stayed for more drinks. The food was lovely & we all had a lovely evening. Great up, sell on the wine, Jake. You need to be on commission. We are looking forward to returning in August.

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Louise U . 2024-06-16

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Very disappointed with the food. Over priced and over cooked. Had tea and coffee with our food, £3-79 for a pot of tea, with enough tea to fill a cup ( expensive teabag) coffee was served too cold when we ask for it to be heated bar staff checked our time of ordering and told it had been 20 minutes since we’d ordered even though it was cold when it came to the table. We won’t be calling again.

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Tom M . 2024-06-02

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Dropped in for a bite too eat, bacon & burger with lovely fries and plenty of it. Good service , you must order at the bar and the food didn’t take long to arrive. Will eat here again next time we are in Hereford .

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TOTTENHAMWales . 2024-06-01

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Great night, fabulous atmosphere, bar staff amazing, friendly and will be visiting again ! Great outside space for summer evenings !

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Rebecca J . 2024-05-25

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Orderd a bowl of chips i paid nearly £4 fir and there were literally 6 chips in the bowl!, i complained the bar and gir shrugged at and was told that is how they are portioned out! I asked for money back to be told NO, disgusting behaviour and service,

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jasmine c . 2024-05-09

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I was given a glass of wine from a bottle that had clearly been open for a long time and tasted awful. I took a sip of the wine and realised this. I told this to the gentleman at the bar and asked if I could have a glass of wine from a new bottle. He said he would have to charge me for it. I said that I had only had one sip and he could measure it to check. He said I’d still have to pay all over again. I left the glass and took my business elsewhere.

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CrazyParrotLady . 2024-04-29

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Called in for drink while in the area visiting our friends. Order our drinks and sat outside with our dogs, once the ladies had finished shopping they joined us. So thought we would have a look at the menu while here, (rude not to) they had a very good selection and in the end we went for the sharing platters, this was a great way of getting lots of different things for us all to try. Food was to a good standard as was the drinks with some nice real ales on offer at a fair price. Staff very polite, friendly and helpful. Venue is nice and clean, nothing not to like, we always seem to pop in here when visiting the area, worth a visit.

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sid13 . 2024-04-29

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Nice food havnt been for a while but normally it’s good food for a pub. Staff are lovely and good choice of food and starters

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Adam T . 2024-04-06

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This was a very nice breakfast, that was served quickly with plenty of items. Comfortable with excellent pricing. Surprising large establishment.

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Flackadder . 2024-04-03

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Night out with the misses , Popped in for a few drinks , Staff friendly and brought our drinks to our table , Really nice garden they have blankets and heaters

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Freedom39077010858 . 2024-03-01

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Afternoon shopping with friends , Popped into imperial for lunch , We ended up ordering afternoon tea , You can choose either tea and coffee , Boozy or cocktails with you afternoon tea , We choose the cocktails which was great , We ordered sex on the beach which was delicious I as were the sandwiches and cake , The portion sizes were fantastic, We needed a doggy bag to take the rest home !

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Jakemorgan442 . 2024-02-29

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Popped in as we saw the sign outside advertising 2 for the price of 1 cocktails. Expensive at £12.99 and the worst Pornstar Martini cocktail I have ever had! Pre-made on tap and disgusting! Avoid!

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Voyage239807 . 2024-02-28

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Extremely dog friendly. Staff were very welcoming and friendly. Great service and breakfast was tasty. Definitely be back to sample more food and lovely atmosphere.

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johJ2670PI . 2024-01-06

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Family Christmas dinner . Food and service was great . Will book again next year. Our 10 year old loved the Christmas child burger option. :)

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Sightsee790754 . 2023-12-25

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We held our Hereford Veterans Support Centre charity Christmas lunch in The Imperial. The food was outstanding quality (and loads of it!) and very well priced. The staff worked really hard to ensure we were well looked after. We’ll definitely look to come back for future functions and can’t recommend it highly enough.

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Ben C . 2023-12-19

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Wasn’t bad I was in a tent in Iraq. A mish mash of frozen veg on top of passable short rib beef. Not in repeat not beef bougnignon

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Baldyonwye . 2023-12-14

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Wow! We enjoyed a quick bite at lunch and ended up returning for evening meal. The staff were all helpful, polite, and friendly! Could not fault the service. Great selection of food and drinks. Lovely interior and highly recommend!

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141jeng . 2023-12-09

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The staff squeezed us in on a busy Saturday. The food was fast and delicious. The staff were very positive and attentive. Big thank you to the 3 members of staff that looked after us. Heidi, Jake and Connor. We will definitely visit again.

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Rebecca C . 2023-12-06

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I recently organised my work's Christmas Party to be at The Imperial Inn and the staff were all very helpful, but in particular Jake went above and beyond to make the night a huge success, I cannot thank him enough. The food was great and enjoyed by all, tables beautifully decorated and the staff were very attentive to us throughout the night. Thank you all!

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Jessica O . 2023-12-04

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Visited last night for our work Christmas meal. The tables were beautifully decorated, the staff was friendly and welcoming and the food lovely. We ordered from the festive menu, which was very good value and everyone enjoyed their meal. Thank you!

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Oh-Tess-Tickles . 2023-12-02

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What a lovely place. Popped in for lunch as we were passing. The food is lovely and well-priced. The staff were very helpful and the service was great. Would definitely return

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Angie P . 2023-12-01

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Visited on a busy Sunday afternoon for lunch were told where a table was available Decided on a roast pork for two Very promptly informed that there was only enough for one and offered roast beef as an alternative which was accepted Food served very quickly and was hot and very good A very enjoyable meal on Christmas light switch on day and definitely one for a return visit Thank you

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159GraemeL . 2023-11-23

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Popped in today with friends for food to see they have a new menu so I ordered the chilli cheese bits omg 😱 they were amazing really staff were so friendly with big smiles will 100% be goin back

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Freedom39077010858 . 2023-11-10

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No greeting from the bar person, no eye contact when asked “what table number?”, no smile, no general chat. Ordered two soups (tasty and nice) should have come with bloomer bread but we got a thin slice of toasted white bread (no butter). Ordered salmon...

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joanie2222 . 2023-11-09

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Absolute sh*t show, didn’t have any starters, didn’t have the mains we wanted! Didn’t think to tell us this before we sat down and decided what to order. Poor performance

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Thomas C . 2023-11-06

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I went with my two brothers, one who is severely disabled in a wheel chair. We went there as my disabled brother had been there before & felt comfortable to eat there & knew the disabled access was good. We all enjoyed our meal. The...

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Departure35550336133 . 2023-11-05

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Ordered the 'beef' pie which turned out to be some beef but mostly kidney which isn't mentioned on the menu. Not ideal if you are really hungry or have a decent appetite. Dessert was also a disappointment, small portion and a TINY scoop of ice...

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Ashley B . 2023-10-02

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My wife and I had our wedding reception upstairs in the imperial and I have to say it was absolutely amazing. They kept in contact really well and for the amount we paid for the buffet food there was loads! Jake was the gentleman we...

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sarah y . 2023-10-02

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two of us visited last month and ordered meals, not cheap, which were dreadful. The meal was cold the draught soft drink was flat, on returning drink I was confronted by a very rude "man" who had no apologies only excuses, which were not acceptable....

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AnniehC4114JF . 2023-09-19

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We recently visited the Imperial Inn whilst on a shopping trip over the boarder. Very surprising on the inside, with its fresh modern look which was clean and bright. The menu was everything we expected with the food served in good time and by a...

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Cruiser03924388786 . 2023-09-14

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Nice outside and inside plenty of space with tables and chairs, whether you want a drink or something to eat there was a good choice on the menu and staff were helpful. Food was very nice

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sandie K . 2023-09-14

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We were in Hereford for a week to attend a wedding, we attended this place on our first night after recommendation from our hotel. We were not disappointed and attended everyday thereafter. Food was lovely on the occasions we had it. The manager with the...

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omalley50 . 2023-08-28

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I’ve been here a few times and never had a bad experience - must be good days according to other reviews? The refurb is lovely, clean and modern. Very spacious, nice atmosphere. The food and drink is great. The staff are pleasant. Nothing to complain...

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Emily K . 2023-08-16

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Popped in for a bite of diner and found the restaurant empty so very easy to order food and drink from the bar. Good table near the window where you can watch the world go by. Staff were excellent Food arrived quickly and was well...

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whitey1962 . 2023-07-22

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Went with friends nice breakfast friendly staff lovely pub and atmosphere well will be returning very soon

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David S . 2023-07-19

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This pub was deceiving from the outside, it looked rather old and dark from outside but inside was a modern airy spacious pub/restaurant with outdoor seating at the rear. We were greeted with friendly and helpful service immediately. The food and drink s were very...

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meester100 . 2023-07-12

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God awful food was rubber and hair on plates do not recommend dog sit why would you put marinara sauce on hunters chicken

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Taylor Y . 2023-07-08

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Terrible early evening experience. Found empty table and went to bar. One lady bar server, talking to the only customer, who she obviously knew. Three minutes later, still waiting and servers conversation with woman continues. Eventually, after about four minutes, their chat ends and I...

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A1284THdavidl . 2023-07-03

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Excellent quality of food, fantastic choice, hardly any wait for food when busy and extremely friendly and helpful staff. Also spotlessly clean. Highly recommended.

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Claire D . 2023-06-17

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Lovely and clean and airy. Clean toilets. Food good and prompt service and finally they are dog friendly. Will definitely Come again

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Sightseer67633547841 . 2023-06-17

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Nice dog friendly pub with bowl of water and their own glass with some biscuits in, food for humans was great to 👌

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philip s . 2023-06-07

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Had couple drinks there on the Friday night everything great. So we decided we would go in for breakfast on the Saturday morning, breakfast was not cheap but it was really good and enjoyed it. Only problem was the most unhelpful and really unpleasant bar...

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H5395XGandyh . 2023-06-05

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Been here many times and never an issue, but yesterday was different. Ordered 3 small plates with a side of sweet potato fries to share with my wife. The food arrived, no sweet potato fries! Just normal skinny ones. We pointed out the error to...

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rcaffrey . 2023-06-04

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Absolutely disgusted, spent over £50+ on a meal which included 2 children's meals, when it came to ordering dessert for children which, was included with the price, only to be told, you had to order when you ordered your meals, bear in mind, it was...

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nina c . 2023-06-01

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Came in on Saturday with a few friends, the food was just how we wanted it. We stayed for drinks and in the evening there was a dj and a band, great atmosphere will be visiting again!!!

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miaskye123 . 2023-05-31

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Excellent food , The fish and chips were beautiful, Garden nice and spacious. Highly recommend if your in town , Service always friendly

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ahsatan87 . 2023-05-25

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Two of us ordered all day breakfast which was dreadful. The sausages were dry and shrivelled, the bacon dry and cold certainly would not visit here again

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Jajrct . 2023-05-24

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The pub itself looks good. Unfortunately we had a bad experience. As a group of 4 we ordered food and drinks at the bar and waited for our food. We received 4 drinks and 3 meals. The Hunters Chicken was over cooked and the Fisherman's...

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BAM1610 . 2023-05-02

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What a busy pub it is!!! amazing all round!!! amazing food, great selection of drinks and what a well run pub!!

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Jakemorgan442 . 2023-05-01

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Function room party , The imperial hosted friend birthday party , Food was excellent , Drinks very reasonable, Staff friendly , We all had a great night ! Thanks to all staff that worked and made the night fantastic

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Freedom39077010858 . 2023-05-01

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Sat in beer garden which was dog friendly also outside bar ! Very stylish , Food arrived fast , Fish and chip was good quality and big portions definitely worth the money

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ahsatan87 . 2023-04-20

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Have been here a few times for food and has always been good. My husband and I went in for lunch today and thoroughly enjoyed. We ordered our food and drinks with Jacob (who in fact was very friendly and welcoming even though it was...

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Lyn I . 2023-04-03

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We called in for a couple of drinks on a Saturday evening to watch the 5.30 kick off on Sky. This is an extremely busy pub. I enjoyed my ciders but as a Leicester City fan the football result was not so pleasing.

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Arden24 . 2023-03-04

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Excellent food today the fish was cooked to perfection nice and crispy and lightly battered, My server was Andy today He brought us our drinks to the table also some water for the dog

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ahsatan87 . 2023-02-24

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Visited the Imperial on the advice of a pal, and enjoyed the Belly Pork Burger, the Pork was perfectly cooked and complemented by the sauces, and washed down by an excellent pint of Inch's cider.. Many thanks Jade, Lillie, Jack and Charlie.

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MHistorian . 2023-02-23

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First of all - probably the best selection of draught and BIB ciders in the city. It’s affordable, dog-friendly, centrally located and has a good range of food & drinks. However … they seem to make up their opening times for food on the spot....

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Walkerforbeer . 2023-02-19

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Visited the Imperial today for lunch with my daughter. Starter was ok but the main was shocking! I ordered beef and ale sausage, creamy, buttery mash, beef gravy and beer battered onion rings. Definitely supermarket sausages, packet smash (not creamy buttery mash) and bisto gravy!...

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JustmeH5845VI . 2023-02-18

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Lovely pub food well cooked. Very spacious pub and clean pub! Highly recommended. I took note of the person serving us (Natasha) and she was very helpful and accommodating for our group.

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900nathanw . 2023-02-08

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Fantastic food a usual Jason always cooks our steaks just the way we like them as we are fussy customers 😜 The bar team always find time to stop for a quick chat with us , It’s definitely worth a visit !

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Freedom39077010858 . 2023-02-08

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The Imperial was our second choice for the evening after we failed to get past the front desk at the Cosy Club. What a contrast to our first choice. Seating was available immediately, staff were friendly and helpful, and food arrived in good time and...

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JaneB747 . 2023-01-22

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Lovely lunch today , Good service , I recommend trying there new specials The Katsu chicken was delicious, Also dog friendly they brought water and biscuits over for him :)

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ahsatan87 . 2023-01-16

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I had my birthday drinks in the Imperial in Hereford last weekend and from the moment I booked Jake looked after me so well. There was 15/16 of us and he poured near enough every drink for us and really looked after us all night....

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V5054KAcarolined . 2023-01-16

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Went for a family meal. Lovely tasty food and generous portions. All staff were friendly. Been before, therefore expected the above. Tash and Andy and all the team exceptional again. Thank you for a lovely night out. Have a lovely Christmas 🎄

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863debbiew . 2022-12-15

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Thank you Imperial Hereford for excellent Christmas party experiences this year. Jake was absolutely amazing on both occasions we went there. Bar staff were "on tap " and the kitchen staff provided amazing food. Will defo book again next year. Excellent hosts for our union...

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ianwat7004 . 2022-12-14

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Food amazing atmosphere lovely table decs lovely. Andy, Tash, Jake and the team were brilliant we will definitely be back thanks for a lovely evening.

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P1528XQmichellep . 2022-12-10

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Went for works Christmas do. Boy did they look after us. Table dressed perfectly. Table service, great staff nothing too much. Food- outstanding! Tasty fresh and lots if it. Drinks all reasonably priced. VFM great. Highly recommend

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Robert B . 2022-12-10

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It’s been a few years since I had a meal at the Imperial and I wasn’t expecting a fantastic meal when we booked our works do. Generally at Christmas, the kitchen and the waiting staff are so overwhelmed, you’re lucky if your meal is hot....

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887colettec . 2022-12-10

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Visited the Imperial as a party of 6 get together for my husbands 60th. We were more than surprised that one of our party was asked to leave by a doorman as supposedly bar staff recognised him as a trouble maker from last June/July, no...

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Busterbilly12 . 2022-11-29

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Had a fantastic evening on Saturday great live music and dj set. With good selection of drinks to go with a great night

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Trippymaster5 . 2022-11-27

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Had a awesome afternoon with my family and friends celebrating the gender of the new addition to the family The food was excellent they planned it just how I wanted it, the staff were very friendly and very helpful Due to me not being able...

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frankiieed . 2022-11-27

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Excellent food ane excellent staff. Jake was amazing, couldn’t have been more welcoming! Will defo return!

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903gertied . 2022-11-27

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Staff were so friendly and were very welcoming. Good quality food reasonable for the price. Would 100% go there again!

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KieraPeacock17 . 2022-11-27

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Disgusting place my husband accused of flight in there over 16 months ago..funny really as this was the 1st visit in over 2 years!!! No chance to explain or talk to staff just escorted off. Took money though for 2 rounds!!! One doorman was lovely...

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Nikki H . 2022-11-27

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Outrageously shocking service. Extremely rude bar man. Extortionate prices. Avoid at all costs. Tried to get served for my first drink of the day before a reunion with friends and I felt utterly ignored and unwanted. Perhaps it was the kilt I was wearing.

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JungleDesertHobo . 2022-11-26

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Me and my wife went on a bit of a pub crawl while in Hereford this weekend and we ended up here. It was a lot busier than any other one we'd been into and was the only one showing the Rugby union on Amazon,...

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fobl11 . 2022-11-20

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Four of us visited the Imperial inn after the remembrance parade in town centre , We were just going to have a drink , But the Sunday roast others were having looked delicious, So we all had roasts they did not let us down they...

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Freedom39077010858 . 2022-11-13

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The Imperial Inn is a high class pub with lovely furnishings set within the town of Hereford We visited on a Tuesday lunchtime, the staff were all very polite & friendly. The food was delicious and well presented. Good choice of food & drink. Definitely...

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33lady . 2022-11-10

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Amazing Sunday lunch , All fours of us lunches 2 x beef ,2 x triple which was beef , Pork and turkey , Portion sizes excellent , We were offered extra roast potatoes and Yorkshire puddings , We did have extra roast potatoes because they...

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ahsatan87 . 2022-11-06

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We struggled to find somewhere in Hereford to have lunch whilst accompanied by two dogs. We asked numerous people for recommendations but people struggled to think of anywhere, until someone suggested this place. We had to sit outside, but it was dry so was ok....

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podgypenny . 2022-10-26

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Went for Sunday lunch and was very disappointed. Stodgy gravy, meal came out cold which the waitress did take back and microwave it warm for me (erm thanks!). Meat tasted processed. Me and the wife have been out for Sunday lunch to find the best...

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dazw940 . 2022-10-24

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Not impressed...i arrived to see 1 staff member struggling at the bar panicing...the manager who i assumed.ignored my presence on arrival and just stood there. Poor colleague... i ordered by the app apparently it says you receive a free drink in the menu no option...

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darrencR4446ZI . 2022-10-06

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Great night out with friends cocktails are two for one so we stayed longer, Didn’t have to wait long for them which was good , They tasted excellent Also my friends were impressed ! Nice heated garden and nice level of music we will be...

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ahsatan87 . 2022-10-02

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Came here for lunch while visiting the town. We really loved it, food was fast and tasty. Lots of comfortable seating and what a brilliant garden. It was great to see staff smiling and having a bit of a laugh with people passing through

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Stardustals . 2022-09-23

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Flat coke served, in two cocktails costing £12.50 thought it was the alcohol. Until people started complaining about their cokes. Server said nothing she could do, even though replacing other peoples cokes and we should’ve complained straight away. Not willing to put it right. No...

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gilbertlisa542 . 2022-09-22

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Fantastic food ,We both had pie of the day which was beef in gravy , The mash was lovely and buttery and the red wine gravy was good to . Hats of to the chefs !

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Freedom39077010858 . 2022-09-14

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Our first time here since covid but will definatley be the last. Having visited several other establishments Recently this was by far the most expensive. We spent 4 days last weekend at the coast and beers overlooking the sea were £2 cheaper! Such a shame...

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Honestdiesel19 . 2022-09-03

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Fantastic Saturday night at imperial with my partner , Food was excellent in fact it was faultless, It arrived within 10 minutes and cooked perfectly I highly recommend a steak , As for the drinks we ordered cocktails two for one offer they were delicious!!!

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ahsatan87 . 2022-08-24

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Four of us had lunch. Burger was OK and the full English breakfast was good. The lasagne was watery and tasteless. We sat outside and the cushions had obviously been left out in the rain. We didn’t realise immediately and we were soon wet through.

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318nd . 2022-08-22

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Passing through for a shopping visits, decided to pop into The Imperial again. Thankfully a wonderful outdoor area with plenty of shade. Hats off to the staff on such a hot day, it was busy and I could see the food deliveries kept on coming...

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863debbiew . 2022-08-13

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Quite a nice place but generic pub chain food. The chicken and bacon salad was not very fresh with brown salad leaves and slimy cucumber. The chips were nice and it was quite good value. Service was ok. Liked the interior, quite atmospheric. Part of...

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curlywurly2018 . 2022-08-04

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British
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England's Gate is a traditional British Pub and should be proud that it lives up such expectations. The food and the service was excellent. My wife had a steak which was very good. I had the steak and ale pie which was exceptional (especially for those who wish to have some comfort food occasionally . Pity more is not made of the 'pie of the day' as it was obviously hand crafted and had a very generous filling of tender and tasty steak. I was a little unsure of what I would get when ordering as the description and lead me to believe it might be 'brought in'. Top marks when it arrived and looked and tasted great. This (and perhaps other great items on the menu) should be heralded as a special dish (as it clearly was) . Overall, we wouldn't hesitate to go back and sample the food and atmosphere again. Super place, well above average food.

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3.5

547 Opinions

location-iconWynds Point, Jubilee Drive
British
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We stayed here overnight and booked the restaurant for our evening meal. Lovely staff, in a lovely surrounding. It’s a shame it was dark so we couldn’t see the views. Nice selection of starters, mains and desserts and we managed to enjoy all three. In the morning, the breakfast menu was plentiful and the sausage and bacon from a local butcher were very tasty.

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3.5

632 Opinions

location-iconLedbury Road
British
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Service excellent , food hot and O.K. Car park very dangerous with large holes, Marstons need to repair urgently before someone falls and claims compensation.

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3.5

1620 Opinions

location-iconCorn Square
British
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Great Sunday breakfast as always

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3.5

490 Opinions

location-iconJubilee Drive
British
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My wife and I live close to this venue but in the two years plus that we have lived here, we had not been to this establishment. My wife booked afternoon tea as a ‘special occasion’ as it was our anniversary. The afternoon didn’t start too well as there was no sign of our reservation. Although we had an email confirming the date, it wasn’t in the “Kettle’s” diary. Well it was, but for the following week. We got the impression that this was our fault. We agree that the views are very good and the staff polite but young and not that efficient, certainly not experienced To be direct, a flask and a pack of sandwiches is as good as an alternative as you can see as much of the views if you walk up one of the hills. It is with some regret that my review is honest and offers some direction in terms of improving what is on offer. 1. The whole building is ‘tired’; rather grubby and in need of a complete refurbishment. The outside seating needs completely redoing and the windows definitely need some attention. 2. The ‘tea’ (as in drink) was excellent - hot and tasty although £4 for a teabag and hot water if bought individually seems excessive to me) 3. The food, whilst fresh consisted of 3 small finger sandwiches - well filled but nevertheless small (equivalent to less than a full round of sandwiches), 3 extremely small slivers of cake - very sweet and quite artificial tasting, it did not amount to a whole slice and 1 small fruit scone with jam and decent cream. All for the bargain price of £22.00 each. To put this in perspective, that is: Pot of tea (c2 cups); 2/3rds of a round of sandwiches; half a decent slice of cake; a small scone with cream and jam. This is not a case of affordability but a case of value for money. And this certainly wasn’t. We were not given a choice of bread type or of sandwich fillings or what cakes were on offer. We don’t have any allergy issues but do have likes and dislikes of what sandwich fillings we like. One might argue that this is the price that you pay to eat and drink here and yes, you do have a choice to take it or leave it but at these prices, I’d expect 4 star service and food but sadly, this is just a cafe and I guess they can get away with charging what they like as people will use it. Given that we could have chosen other venues such as The Abbey Hotel, Cottage in the Woods which offer such ‘teas’, this was disappointing to say the least. Sometimes, profit is more important than quality and quantity. Sadly, I don’t see the latter being the priority here. Overall, my wife regretted booking this venue and we will not be rushing back.