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4.0

Based on 1.196 opinions finded in 1 websites

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Nº 310 in 494 in South Hams

Nº 72 of 105 Other cuisines in South Hams

CUSTOMERS TALK ABOUT DISHES WITH..steakmusselsoldcrabporkroastpaycookedsandwichcheesebeautifulmustcoffeesaladfishlobsterchicken
Score

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Friendly,helpful staff, great location in upstairs Lookout. Roasts generous portions. Scampi starter - only 5 pieces for £10, was planning to share! Was hoping to have more choice in fish dishes but may be as there on a Sunday

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Sue C . 2024-10-23

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I would highly recommend staying here, James, Jess and the staff go the extra mile to make your stay great. We stayed in a family room for a Wedding recently. We struggled to get a taxi, so the staff stepped in to help us. The accommodation is clean and presentable. Location is great! amazing View.

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Claire M . 2024-10-23

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We were a party of six, including two children and were warmly welcomed and shown to a very nice table upstairs. The staff were friendly and efficient and the food, mainly Sunday roast, was really tasty and plentiful. The pub was busy which meant we had to wait a while for our food but all worth it in the end. Thank you.

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nicolamW9008HW . 2024-10-20

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St Austal brewery just gets their Managed pubs right. Spot on service and food from a pub in an idyllic location. Great experience thank you

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Simon Thornton . 2024-10-20

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We always enjoy walking from Thurlestone over to Hope Cove for lunch at the Hope and Anchor. We often go out for Sunday lunch's and we the Hope and Anchor is one of the best for the food quality, friendly and accommodating staff. We highly recommend to anyone looking for a friendly pub with great food and atmosphere.

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Peter . 2024-10-16

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Disappointing given that this pub is No 1 on trip advisor with so many people rating it so highly. So many of the staff were unhelpful and seemed like they didn’t want to be there. The food was very average nothing to write home about. We wouldn’t recommend it

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Rita C . 2024-08-24

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Had a lovely overnight stay at the Hope and Anchor for our wedding anniversary. Nice room with seaview, lovely friendly staff who could not have been more helpful - homely pub - good food - just an all round really enjoyable stay in a peaceful and unpretentious place. Would definitely return. Great coastal walks from the pub. Thankyou.

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fiona b . 2024-08-23

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Dog friendly and loads of space for larger groups. The food was great, plenty of choice. Very friendly and helpful staff.

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Nina H . 2024-08-20

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We ate here one evening and it was mediocre to be honest. Portions were a bit on the small size for the price but the beer and wine was nice. The pub has been fully renovated and is well appointed with various areas to sit and relax. I’d recommend a visit but don’t go out of your way.

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Sam R . 2024-08-20

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Great location. Watched a lovely sunset as we ate dinner. Food was great as was the service. I would Highly recommend eating here if in the area

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Ben S . 2024-08-19

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We had a really lovely couple of days here, even though the weather was not brilliant on the first day we had a long walk and managed to dodge the showers. It is very dog friendly with a doggie box with treats in the room. Crystal loved the ball. We had a wonderful sea view room, which has a dramatic coastal view. Very comfortable bed, and lovely hot shower, a really spacious bathroom. We ate mainly in the bar, disappointed no chicken on the menu, as we had had a wonderful chicken supreme here before. The breakfast is amazing, great continental choices and hot food. The buttermilk pancakes with fruit compote is lovely. The walking, and the friendliness of the local people is exceptional. We enjoyed it so much have booked to return in September.

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mistymagz . 2024-04-24

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Discovered the Hope and Anchor and loved it. Really lovely friendly staff. The food was delicious, definitely recommend it. We can't wait to return. It was really sunny so we sat outside but can really imagine that its very cosy in the Winter.

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purcy_11 . 2024-04-23

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Popped in for a drink on Friday evening to find all seating opposite the bar with reserved signs for locals from 6pm. This was very disappointing . Whilst lots of people don't actually live in Hope Cove they frequent the pub regularly , why is their money any less important than anyone else's ?. This creates a them & us situation & for visitors is very off putting . The staff are superb & always very friendly & efficient .. This scenario has really let the pub down & is hardly supportive of all round customer relations.

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zil23111 . 2024-04-21

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Great food. Friendly and speedy service. Lovely views of the beach and sunset. Warm ambience.always come here for a meal when in Hope Cove. Usually the fish and chips.

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BlackLabRuby . 2024-04-20

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Great stay perfect!! Nice and steady great value friendly staff definitely the best place to stay highly recommended for a chill

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John V . 2024-04-14

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Randomly chose the Hope and Anchor for a Sunday lunch with my 92 year old mother, this is something I should have mentioned when booking as we were given an upstairs table which although gives a great view over the cove the stairs are not the easiest for her. The staff immediately gave a great welcome and that continued throughout the service. We both chose the roast beef which was delicious, I'd purposely forgone the starter as I had my eye on the rhubarb and apple crumbled, unfortunately not available so selected the rhubarb fool and o wasn't disappointed. This will be added to restaurants I recommend to friends visiting Devon.

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TrevorW061 . 2024-04-14

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Wonderful roast dinner and welcoming staff. Management seem passionate about building a good name and delivering a top service. Having had the Management reach out personally and take responsibility for a slight error shows that this pub is in very capable hands going forward!

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Annette Z . 2024-04-10

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We stayed here for the weekend, Its not only a perfect location for walking its a great atmosphere too. we found the staff friendly and couldnt do enough for us. The room was clean and had everything we needed including a really comfortable bed and lovely pillows. The food was great! we will definitely go back soon!

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Maria j . 2024-04-08

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Great location and a lovely hotel. We stayed in room 12, which was spacious, clean and a nice corner view of the beach. Dinner was enjoyable and would stay again. Great breakfast and staff are all professional and friendly. As nice as the dining experience is at the hotel, you can also find a good selection of eateries at Kingsbridge, about 15 minutes drive. Mill street is where there is a nice selection of restaurants and we dined at the Dream Turkish kitchen, which was delicious. Some great walks along the coastal part towards Salcombe, and although it was windy, it was still a lovely experience. We have previously been later in the year and the volume of tourists provides a different experience. If the weather is good and you enjoy walking with little to no encounters with other people, April is a good choice. The main car park beside the pub is NPR controlled so don't overstay; however, we parked from Friday 13:00, through to Sunday 13:00, and it was 16GBP.

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DuaneRRR . 2024-04-08

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Popped in with my husband and grown daughter for a quick evening meal and we all left having enjoyed our food and the atmosphere. The service was really good and the staff were all really friendly - we were greeted by every member of staff that passed our table. The atmosphere is really warm and welcoming and a lovely place to hide away from some of the rough weather that you get in Hope Cove. The only thing that I would say is that I feel that the food is slightly overpriced but really enjoyable,

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Tnclro . 2024-04-03

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Arrived at a very busy time on Good Friday and stayed 3 nights. The staff couldn’t have been more helpful and patient with minor problems we encountered. Breakfast was magnificent.

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DaisyB8887 . 2024-04-03

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Lovely setting, very friendly and helpful staff - food excellent as always and they are happy to adapt if needed. Thank you.

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PippaJC . 2024-03-31

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Staff are really friendly and lovely atmosphere-however I ordered the crabby fries and was very disappointed, 9.50 for a tiny bowl of skinny fries sprinkled with a few flakes of crab (practically none) ,overpriced for what it was . I’m a local and sadly I’m not sure I’ll be returning as there are places which do much better.

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emily0567 . 2024-03-31

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Brilliant waiter, great food, fabulous view, overall a really happy experience. I took my sister to Hope Cove for the first time, and the Hope and Anchor helped make this a fabulous memory. (They also forgave us for being an hour late for the booked table!)

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130susie . 2024-03-28

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A welcoming atmosphere. Looked after by Hamish and Lee - attentive and professional. All staff are generally friendly but Hamish and Lee are certainly a credit to the Hope and Anchor.

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573shauns . 2024-03-27

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Love this place! Properly staffed with happy people, all willing to please and make you welcome. Good range of beers, well kept and served with a smile. Great food, cooked to perfection and again, served with a smile. . In my experience, one of the best places in Hope Cove! Well done guys and thank you. 100% recommended.

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markbQ7336FS . 2024-03-27

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Really nice pub. Glad we booked as very busy. Had a great Sunday lunch; beef and pork were amazing. Dog friendly. Staff friendly. Also has room so you can stay overnight or longer. Great location near the beach.

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dubbleRB . 2024-03-25

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Exceptional food and service with an amazing view Perfectly cooked with good selection of vegetables and delicious dessert Would highly recommend 🤩🤩

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Catherine M . 2024-03-25

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Really friendly welcome. Served quick. Food fabulous... With veggy friends who were impressed with 2 different Sunday roast options. I loved the pork, crispy crackling, healthy portions and lush veg selection that wasn't sloppy and over cooked! Definitely come again after a fresh walk along...

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Kelly B . 2024-03-24

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Friendly staff , amazing location , good food at fair prices - and always is , our go to Friday evening and never disappointed

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Voyage27627281519 . 2024-03-23

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Lovely ambience Not flustered at all. Food is Uber pub food without being pretentious. Sean and the team are all marvellous. All of them. I really hope these guys succeed. Their effort deserves it. Let’s hope the sun comes out this year.

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sisie007 . 2024-03-23

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Lovely room, delicious food, amazing views, friendly, helpful staff. It is the perfect stop off when walking the South West costal path.

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Siobhan H . 2024-03-22

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Lovely atmosphere, music, service and food. Stayed the night too,with our dog and room was very comfortable and they even left a goodie dog basket.

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Katie R . 2024-03-19

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Absolutely first class service. Staff were extremely friendly and attentive. Food very good (Sunday Roast) Lovely setting, so close to the sea. Would definitely recommend.

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Chesterfield_House . 2024-03-17

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Went for mother's Day lunch had a nice table in a quiet area. The staff were friendly. The roast beef was lovely and all the vegetables especially the cauliflower cheese. Would recommend a visit especially for the view of the cove.

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Hannah N . 2024-03-12

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Perfect for special or casual meals. Lovely building with many different seating areas. Great food, the best staff. It was a very busy, warm Mothers Day, yet the staff offered to show us around and choose where we wanted to sit. We found a place...

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A C . 2024-03-11

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Had a lovely meal there last night. However 2 of our meals came very quickly but unfortunately the other person with us had to wait a while for his which was a shame. This meant that unfortunately our meals weren’t as hot as they should...

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orladove . 2024-03-04

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We came here for New Years Eve. We were after a very lovely late lunch, but felt like we were on a conveyor belt, rushed, food average & not exactly looked after. We were pleased to leave & head next door to The Cove, much...

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Martyjojo . 2024-03-03

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Stayed 2 nights, lovely stay and great friendly staff. As soon as we arrived made to feel very welcome, nothing is too much trouble. Very good breakfast and also had a couple of evening meals. Food was very good and again great service. Thank you

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spdm18 . 2024-03-01

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Simply the best fish & chips ever ... fabulous batter . A warm welcome & great friendly service from Yasmine & rest of the team.

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Christine H . 2024-03-01

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We joined the quiz on Wednesday. James as the quiz master was superb. So engaging, funny, inclusive and completely irreplaceable.

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Simon E . 2024-02-28

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We decided to play some coastal golf in Devon, due to the closure of our rain soaked home course. We chose the Hope and Anchor in Hope Cove as it was close to Thurleston Golf Club. From the moment we entered the building we were...

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willreading . 2024-02-28

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WOW - what a stunning place. We came away to celebrate a birthday and had an absolutely lush time. The place is amazing, well laid out - fantastic view's. We had breakfast/lunch/dinner here and everything was marvellous. The staff are lovely so helpful and fun...

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999James101 . 2024-02-25

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What a wonderful weekend stay at the Hope&Anchor , simply could not be bettered! All staff were friendly , helpful and efficient and above all they all appeared very happy which is great to see. Whatever you’re doing is obviously working!

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keithsealy . 2024-02-20

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We are regular visitors to the Hope and Anchor as we live locally, it’s a fantastic pub for a family lunch or dinner with our children. Had a delightful Sunday lunch last week, very pleasantly surprised. The food has been hit or miss over the...

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abi3009 . 2024-02-19

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Love the Hope & Anchor. Comfortable, chilled, dog (and people) friendly - absolutely the most perfect place to spend a few days by the sea. Would absolutely recommend - love it ❤️

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Fearless51159772418 . 2024-02-19

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Pretty average pub food, burgers, fish and chips etc. We were very disappointed as we wanted fresh fish (as overlooking Hope Bay) but no fish of the day available for some reason when we asked. Staff were very helpful.

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Sue M . 2024-02-17

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The breakfasts here are really great. A huge choice and cooked to order and beautifully presented. We stayed for 3 days and a view of the cove and this delicious start to each day was a highlight. The servers were very friendly and prompt as...

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judithfin . 2024-02-15

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We had the shared fish platter - very nice - food quality was good and different dish to what we may have normally have. Enjoyed our visit - food - drink- service were all very good.

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C490RNmarkd . 2024-02-14

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The food was good, but the service from James was actually exceptional. To the point where unprompted it was a topic of conversation with my table that if I ever own a.pub, he’d be running it.

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David R . 2024-02-14

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We spent 3 nights at the hotel during mid week. Impressed with the hotel particularly in that they are back to traditional ways i.e. changing towels daily without requesting, fully servicing rooms daily. Food, both breakfast and lunch were pleasant and served by people with...

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John E . 2024-02-13

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Excellent service and food . Have visited hope cove on three occasions now for weekend breaks and have never been disappointed . Very dog friendly our two dogs very much enjoy the dog treats . We arrived to early for the evening menu so had...

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tracysQ7974IR . 2024-02-11

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Awesome Sunday lunch! Perfectly cooked beef, vegetables were cooked el dente. Sticky toffee pudding is highly recommended. Thank you for making us feel so welcome. We are already looking forward to our next visit. X 😄

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David C . 2024-02-11

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Brilliant, high quality service. Stayed for a night . Very warm welcome from James ( Athers) and Lee. Athers sorted us out a very comfortable room. Fantastic meal, not cheap but good value. Lee was utterly brilliant. Nothing was too much trouble. We will return.

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Will P . 2024-02-10

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We walked from Salcombe and they held our table then found us taxi numbers as we werent up to walking back! Great food, dog friendly , lovely service !

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Rosalind R . 2024-02-04

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Lovely visit to childhood haunts 60 years ago. I think the staff thought I was bonkers when said the Hope used to have petrol pumps outside!! Anyway a really nice relax lunch with my friends. Very well priced and good choice. The staff were very...

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961jillyc . 2024-02-03

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We are at the Hope and Anchor on 27th January 2024. It was amazing. Brilliant food, we all enjoyed our meals. Stunning views and very clean. Would highly recommend.

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SharonM2066 . 2024-01-29

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Great Sunday roast, food was excellent, staff very friendly, a lovely pub in a lovely place, highly recommended for all groups of all sizes. Very dog friendly.

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Jeremy A . 2024-01-29

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Scrumptious Roast Dinner and super staff. Our 4th Sunday lunch visit and we will be back again as it never fails and the staff too are lovely...attentive and happy. I highly recommend a visit.

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C2395HKaytee . 2024-01-29

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Excellent Sunday roast. Very friendly staff and beautiful atmosphere to enjoy a relaxing Sunday. Loved it so much, I have booked in again for my birthday this week.

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Kingsbridgegirl4 . 2024-01-29

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Just returned from a 4 night stay in a deluxe coast view double - very generous size room & ensuite. Despite not bringing a dog with us (& it being a dog friendly room) there was no hint of any previous dogs. Booked this room...

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Warwickshiregetaway2 . 2024-01-27

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Great to see it busy out of season. Service friendly and food fast but good. A great refuge from storm Isha too! Never disappoints.

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RapunzelRaphael . 2024-01-24

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Fantastic meal and looked after by wonderful friendly staff. It is also very dog friendly, with a great location opposite the cove and plenty of parking.

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Peter T . 2024-01-13

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Just spent two nights at the Hope and Anchor. The welcome was great from all staff. The room was homely with a lovely shower needed after two fantastic coastal walks directly from the Hotel. Breakfast was good and evening meal well served. Thoroughly recommend.

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Scenic02753830934 . 2024-01-12

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The reason for the five rating is for the welcome we received. It was a filthy night and a relief to get there. The room was very comfortable with very good shower. We ate in and again the staff were very friendly, the food was...

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Stephen B . 2024-01-06

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Hope Cove is our go to place and always wanted to stay in the Hope and Anchor. Well, it did not disappoint! We had a wonderful room with view of Burgh island and a king size bed which begged you to sleep in it! Food...

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Ian S . 2024-01-01

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Two days before Christmas, a family of seven, we enjoyed a fabulous evening of excellent food, friendly service, great music and overall wonderful hospitality. We were made welcome from the moment we called and spoke to Sean to book the table, returning again for the...

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Anita F . 2024-01-01

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Visited on a blustery New Year’s Day as a family of 4. Food and service both excellent. Roast dinner and beef pie recommended.

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Kermitlover77 . 2024-01-01

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Overall not doing anything particularly badly but doing the same as many other pub chains. Reasonable food, decent selection of beers, great location, friendly team.

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PaulB541 . 2024-01-01

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Food and service excellent- great atmosphere and escape from the weather after winter walks. Super place with dogs and kids. Nice pint of Proper Job too

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Matt W . 2023-12-31

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9 of us went for a family birthday Sunday roast, one of the tastiest and best roasts we’ve all had in ages. Proper home cooked food, the gravy was made with lots of love. I’d recommend this to anyone thinking of booking up and if closer would visit e very week. The staff were so friendly and helpful thank you for a perfect surprise birthday meal

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Chris T . 2023-11-20

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Superb meal. Both had fish (delicious fillet of hake) and chips - absolutely fresh, batter light and crisp, best I've had. Equally great - attentive but unobtrusive, checked all OK. We initially selected roasts (it was a Sunday) but by the evening they had sold out - a recommendation in itself. Second choice fish and chips did not disappoint. Thoroughly recommended - support the Hope and Anchor Hope Cove please !!

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Escape143820 . 2023-11-19

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Just enjoyed a delicious lunch besides a roaring fire, brilliantly looked after by Shania. Perfect!

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Louise B . 2023-11-19

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Having been a regular at the Hope & Anchor for 25 years, I’ve seen this place through good times & bad. I’m delighted to see the new manager has turned things around. He was all over everything on Saturday night, the staff were great & the atmosphere happy. We went back for Sunday lunch which was superb. Really tasty & excellent quality. Served by the lovely Jazz, who the last time we went had to contend with a very unhappy table as over 6 of our meals had to go back and the then manager did nothing to support her. So pleased that this new manager is turning things back round and it looks like we will have a superb pub back again. Keep up the good work! A great team effort 👍

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Vicky N . 2023-11-19

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Casual drink, beer excellent. Disappointed you allow little children to run around the bar area unsupervised. Great location, staff friendly

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H3672IQrichardh . 2023-11-19

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Fantastic food and a wonderful service from Shania. Gorgeous food and we were very well looked after.

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Samantha O . 2023-11-19

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This was our second visit to the Hope & Anchor. The rooms are cosy and well appointed - with the window open you can hear the waves breaking on the beach. As before the staff are exceptional - breakfast is plentiful and service attentive and charming. Bar staff were also super efficient. Great base for walking or popping into Salcombe. I love visiting in the autumn - so peaceful!

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matthewr432 . 2023-11-14

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what a great little place this is . Fantastic staff , food and accommodation. highly recommended. all the staff were so accommodating helpful and polite We will certainly be going back. Ten out of ten

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Paul L . 2023-11-13

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We visited for Sunday lunch and were seated upstairs in The Lookout with a lovely view of the bay. Our dog was also welcome. I had the apricot and chestnut roast and my partner had the roast beef. Both were delicious and we had a lovely selection of vegetables including cauliflower cheese. The staff were lovely and friendly.

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jotF1943LC . 2023-11-12

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Great food. Friendly staff. DONT use the car park next door as lots of people are getting fines even though they have paid for their ticket. They then threaten with excess charges, court and bailiffs. Just google it.

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catherinebM5059QV . 2023-11-10

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Great food fish and chips, fish finger sandwich and steak and ale pie also very good gluten free menu. Served upstairs with sea view and very attentive waiter. Restored my faith in St Austell pubs.

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alvin006 . 2023-11-02

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This was our second winter visit and again we enjoyed our stay but not as much as previously. Our room was big and comfortable especially the super size bed made more relaxing by the sound of the surf. Obviously with food costs rising prices had gone up but unfortunately the food was not nearly as nice as previously so we went next door to the Cove for a couple of meals. Once again the staff were friendly and well motivated which makes the pub a pleasure to stay in. I drive an electric car and would love there to be a charger as there is a lack of working/fast ones in South Devon. We did a couple of good walks from the door. We’re looking forward to visiting again maybe when they have their half price offer!

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Foodhero . 2023-10-28

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Superb pub for a 2 night break. Lovely spacious room overlooking the sea. Very dog friendly. Breakfast good and delicious fish for dinner. Will definitely stay again.

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237LizW . 2023-10-26

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We (couple in 50s and a dog) went on a Wednesday evening half term. Must have been an off night reading some of the other reviews. A shame as clearly they can do better from some people’s comments. Food was ok (not amazing but ok) but service was the let down. Don’t know if just under staffed or poor planning but booked a table ahead and still 25 mins from sitting down to even getting a drink order. Asked for ketchup and was given an empty bottle. Asked 3 times (by same waitress) If we wanted a dessert menu and then when my wife’s turned up we had to ask for a spoon which was plonked at the opposite end of the table. Had to remind twice for a glass of wine. Hopefully just an off night. I’d say maybe we were being fussy but gentlemen on the table next to us was apologising to his wife for picking the venue as well, for the same reason, so maybe not. Food was ok. Enjoyed the burger and the fish and chips although squid starter was a bit disappointing paying £9 for 6 small bits of squid.

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David-and-crew . 2023-10-25

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Lovely food, fantastic service, staff are very friendly and welcoming, highly recommend for a quiet getaway.

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connor77681 . 2023-10-25

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Great place and food for a date night, staff are all very nice and menu is affordable. Would definitely recommend

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Fearless30760371767 . 2023-10-24

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The food here has improved immeasurably recently and it's always better 'off season'. We all had roasts and they were excellent - generous portions, beautifully cooked. The service was a wee bit hit and miss (it felt like they could do with one or two...

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Jonny S . 2023-10-24

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Peter is an awesome host. We had a great meal. Food was excellent (pork roast is highly recommended). Will be back asap. Thank you for making our meal such a lovely time.

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ellep923 . 2023-10-22

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Really amazing lunch there after a long walk. Absolutely delicious fish and chips with stunning sticky toffee pudding and amazing service from Jazz and Louise. Will 100% be returning

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GuzzieA1 . 2023-10-21

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We booked a table with a view and we were not disappointed, this was for my wife’s 60th and we weren’t expecting great things but wow, the place was great, we were in the lookout and the view was great, the staff we brilliantly, it...

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Meander01122683911 . 2023-10-18

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Booked late in the day for a Sunday lunch , great booking experience given we had 2 dogs and a toddler. Staff were super friendly could not be faulted. Plenty of choice food wise even for the little one , food was great , cooked...

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miken330 . 2023-10-18

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Lovely meal and great staff. Very dog friendly . We are that impressed we are thinking about holding a special event there next year . I have emailed you to enquire 😊

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55555566 . 2023-10-17

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Very high quality food and very friendly and efficient service. Our dogs were made very welcome as well. Highly recommended.

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Rick13B . 2023-10-16

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We visited for Sunday lunch and we weren’t disappointed. Plenty of options for veggies and those who don’t want traditional Sunday roast. The mushroom wellington was delicious. We stayed on to watch the rugby after lunch with our 4 dogs and had a great time....

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MrsKush . 2023-10-15

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We regularly stay at the Hope & Anchor. The hotel is in an excellent location in Hope Cove across the road from the sea. The rooms are spotlessly clean and very comfortable, with excellent shower's, most rooms have a seaview. The bar and restaurant area's...

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vanessacQ9676LW . 2023-10-13

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So great to have a top notch bar/restaurant in such a quiet place and so pleased to see it pull out of flood and pandemic. Anyway - as ever friendly service and brilliant food in an unbeatable location

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RapunzelRaphael . 2023-10-11

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My Wife and I stayed at The Hope and Anchor for 4 nights just over a week ago and were very satisfied with our stay our every need was catered for from start to finish. Although we arrived a little early our room was ready...

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U7320ZVpaulg . 2023-10-09

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Enjoyed a lunch and dinner here. Food was excellent and the staff were really friendly. If I'm in the area I would definitely eat there again. We were also able to take our little dog in.

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Rachel B . 2023-10-09

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We stayed in room 12 which was clean and nicely decorated. The breakfast and dinner we had were very good and the service was excellent. Never been to a St Austell pub we didn't like.

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Z6660LSianc . 2023-10-02

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Do not go if you are vegetarian, very tastless and bland, revolting banana blossom, who would even think of this as edible, and pea tagliatelle, very dry and tastless, just dry pasta. For meat eaters the burger was lacking in taste too. We are finding...

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richard s . 2023-09-30

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I agree with alot of the negative reviews. I have gone to the cafe for about 20 years and it has so gone downhill. Staff generally are not customer focussed and friendly and take customers for granted. They are inattentive and slow. They are not doing us a favour attending, we are the customers. There are plenty of other places where people ear and you are loosing custom.