Based on 198 opinions finded in 2 websites
Opinions
The Hightown has been decorated to a high standard. Visited 2nd night of opening. The bar part was very busy and noisy. Seated quickly and presented with the menu. Unfortunately the restaurant was so popular they had sold out of many main dishes. Manager was very apologetic and compensated us generously. Had toast skegen for starters which was delicious. Had the chicken Caesar salad for main and chocolate fondant. I could not fault the food. However, the bar area was very noisy. We did discuss this with the manager when he invited us to give our feedback. He said he had a plan to tackle that and would in the future perhaps suggest larger groups of people drinking to be seated round the corner. I will be back soon.
Katie Caudwell . 2024-10-30
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A bit disappointed in the quality of some of the food for our group, soup and a sandwich, for example, was particularly poor yet the Cumberland sausage and mash was good. This was our first, and last time here.
stephen p . 2024-03-08
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We were very disappointed with the food which was greasy fish. We had fish and chips. We have in the past had had omelette and chips with the omelette sitting in grease. We wouldn’t like to chance another meal. Sorry, the pub and staff are really nice but the food is better elsewhere. We wouldn’t like to chance being disappointed again. We left it a long time in between going again thinking it was just an off day, but no, not for us!
Companion34116582022 . 2024-02-09
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Four of us Went here with my 87 year old mum. If you have a elderly family member you will know they don’t eat large meals, so, I asked for the children’s menu, so she could chose a smaller meal, I was told she was “NOT ALLOWED” to order from this menu for her as she isn’t a child. We were disgusted with this, we wanted to walk out to go somewhere else but didn’t as she is disabled and takes a long time getting her in and out of places, we will not be back
Debbiemorris . 2024-01-25
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Went for lunch, first time visit but sadly the last… Entered to an empty pub, waited for a good while until someone attended to us, young lady and very pleasant when she eventually arrived. Halloumi burger and chips consisted of two breaded halloumi pieces, a tiny piece of lettuce and one slice of tomato ~ no sauce or relish, a stack of home made chips and coleslaw. It just felt ‘thrown together’ with no care, very unappetising, and the chips tasted like old fat and greasy. Thought I’d try pudding as I was still hungry having left some of my lunch, hardly anything available on there, with apologies from the staff, I asked for the bill and left. Overpriced, and lacking atmosphere ~ such a shame as previous reviews are generally great, so expectations were probably too high?
mrsamople . 2024-01-18
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Lovely Christmas Eve meal. Service from Rachel, Charlie and Josh was second to none. Enjoyed are meals of chicken Thai curry and fish and chips. Great portions and quality was top notch. Happy Christmas to everyone
Philip D . 2023-12-24
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A story of 2 halves. The pub is really classy and staff were great overall but the food was awful and was definitely up there with the worst food I have ever eaten. I am a Chef and didn't think you could go wrong with pizza but I was obviously wrong. I would have rather eaten the cheapest frozen Iceland pizza than the murdered version of a pizza I was served, I made the mistake of ordering my kids a pizza also and they only ate one slice each. My wife ordered a lasagne which looked and tasted like a 5 year old had made it. If the food was free I wouldn't touch it with a barge poll. TERRIBLE.
DAz r . 2023-12-17
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A really lovely evening. Very nice food and a really great guy Dave singing on guitar some brill tunes. We were served by a lovely waiter called Charlie, very attentive and nothing too much trouble xx
Karenbibby . 2023-11-03
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It's a nice place in a good spot.....been a few times ....dog friendly ...staff very pleasant...drinks nice ...food was ok .. my partner got the chicken and bacon chilli pasta and that was really good...I know cos I pinched some ! I got salt and pepper fish and chips which was ok ...both were good sized portions...lots to choose from on the menu so we will go back and we will try something new .. as in food not wine 😉
jacquelinef444 . 2023-10-06
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Much improved!! We often stopped off at the end of a walk from Crosby beach but have always felt really underwhelmed by this place. Service was always very hit and miss and food wasn’t all that at all. They have a monopoly in Hightown and it’s not helped this pub! Still got some way to go with several blips and gardens need a lot of attention- could be gorgeous) but so much nicer in decor than it was previously. You can see it’s a well loved and happy family pub - bouncy castle there total for little ones and a mini train. We sat out and enjoyed the live entertainment on the last Bank Hol of the summer with a large bunch of friends and all had a lovely time. Bread with soup and sandwiches needed to be much thinner looked like it was slapped together and needed some salad, but soup was nice and thick with decent flavour (carrot & coriander). Friends had to wait a while for their order which was the curse of the previous incarnation with shoddy service but hoping that was just a small oversight. Coffees still awful though- semi cold straight from the machine - pet hate when you order a warm drink!!
Liz1914 . 2023-08-28
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We go the Hightown pub quite often, and have to say it’s by far the best pub I’ve ever been. Food is absolutely gorgeous, and the chunky home made chips are the best you’ve ever tasted! The service is also brilliant they really can’t do enough for you. They have a lovely Beer Garden and always really good entertainment on. It’s just a lovely environment to relax in and the Dog loves it too!
EvieD73 . 2023-08-23
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A lovely warm welcome from the lady at the front of house. Seated straight away for our booking on a Friday night. Service was great and the steak deal is one not to be missed. Can't fault it. Thanks for a lovely Friday night dinner.
leahsD5291CH . 2023-08-18
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The Keep walking group really enjoyed having a meal and drink here. Staff were very friendly, welcoming and attentive. We will defo be returning. Thank you Service: 5/5 | Location: 5/5 Food & drinks Great value for money and enjoyable. Hotel highlights Great value
Christine J . 2023-08-05
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Had a great day at the pub raising money for MND. Massive compliments to the chef Mark, the two curries we had were stunning, great flavours and melt in your mouth chicken. Thank you so much xx
RLowe73 . 2023-07-29
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Visited for lunch last week with a friend from Australia who’d last been there in 1970 for his sister’s wedding reception, surprisingly he remarked it’d changed! Superb service once again at the bar, and at the table. Delicious well presented and priced food, and a beautiful sunny garden to top it off. This must be one of the very best pubs in Merseyside if not further afield.
kelebek . 2023-07-26
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We have family history at The Hightown but this was our first visit for a long time and it was lovely to see it refurbished, busy and buzzy. We were a table of 10 for Sunday lunch, the food was tasty and very good value for money, live music was playing and there was a great atmosphere. Good luck to the new owners, they deserve to do well.
JaneP803 . 2023-07-17
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Family outing for late Sunday lunch. Various dishes. The lamb shank was very nice. The roast beef was a bit tough but tasty. All the vegetables were well cooked. The banoffee roulade was just tasteless sugar and inedible. Cheese plate was excellent except for the...
CareyByers . 2023-07-16
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Really lovely fajitas and the fish and chips were lovely too. Served by Millie who was really pleasant and attentive with nothing too much trouble. Will definitely be back xx
Karenbibby . 2023-07-15
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Popped into the Hightown for a drink and a few snacks after a walk. The food was brilliant and the staff were lovely, as always. Perfect stop off and them being dog friendly is a major bonus!!
3kiras . 2023-07-14
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Terrible food! Two friends and I visited for food and wish we hadn’t. I had the calamari for starter and it was like eating rubbery cardboard. Absolutely no flavour and didn’t look or taste fresh. My friend had omelette with chips. The omelette was swimming...
Juice_B1974 . 2023-06-28
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Just back from an impromptu mid week meal out and it was delightful. Irish stew (plenty of meat) from the chefs board, plus sausage & mash from the all day menu. Beautifully home cooked...and plenty of it! Décor is relaxing and the service was attentive....
pjacross . 2023-06-28
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Visited the area to see the Antony Gormley installation "Another Place" on Crosby beach and were directed to this hotel/pub by a local in our search for somewhere for lunch. It wasn't a good start when we polled up to what turned out to be...
Barbara S . 2023-06-25
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Ordered the duck wrap and lasagne and unfortunately both were tasteless, tasted like warmed up microwave food. Food was dumped on the table with no offer of cutlery or sauces so had to find these ourselves. Beer garden a bit scruffy.
RLT01 . 2023-06-17
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We enjoyed a beautiful Sunday lunch. Excellent food and service from Kieran and Ross. We ate in the restaurant but the open doors allowed us to enjoy the live music being played in the garden area. Lovely atmosphere perfect venue on a sunny Sunday afternoon.
Lin C . 2023-06-04
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We went to The Hightown for the 'steak deal' which included 2 ribeye steaks, 2 sides each, sauces and a bottle of wine - either white, red or rose. The meal was lovely and the lady who served us ( I am sorry I never...
JK2519 . 2023-06-02
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My favorite pub in the area! Love coming with my husband for glass of wine. Romantic and cozy, perfect for a date.
Gigi F . 2023-05-15
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Organised a 60th birthday party with the help of staff at the Hightown. They went the extra mile with organising the room, decorations and presenting the hot buffet. The guests were all very well fed and watered and many complimented the pub on its presentation...
686philipd . 2023-02-24
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Brilliant service and meal. Had the 2 course Sunday dinner. Soup with 2 sourdough rolls lovely followed by roast beef dinner excellently presented. 2 pints of Guinness. Dog friendly lovely spot in the snug area by the fire.
Brownerlfc . 2023-02-12
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THE best roast dinner, everything was cooked to perfection and the Yorkshire puddings, wow!! The service was exceptional as usual. Thanks Nick & Rachel x
RLowe73 . 2023-01-30
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Certainly. I went to the Hightown Pub on New Year’s Day with my wife and 3 friends. Big mistake. The first time was bad. About 14 months ago. This all we want was a snack. So I had beef burger French fries. Big mistake. The...
GoPlaces33711668053 . 2023-01-04
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Ordered a Steak Stroganoff sandwich and then spent my time wondering where the Steak was found little cubes of something certainly wasn’t Steak when the server asked me was everything ok I told him and he apologised by the way the server was very polite...
Tour738913 . 2022-12-26
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The Hightown is a nice pub and the staff very pleasant and helpful but the food we were served was of a very poor standard. We will not be going again sadly - such a shame.
C9767LCsarahh . 2022-12-22
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My wife and I have been to the Hightown Pub on a number of occasions & have been very happy, but we called in recently for lunch & ordered a Caesar Salad to share and a portion of chips, the Caesar salad was not a...
527RonE . 2022-12-21
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I’ve now decided to give up on this pub for food - it’s generally not good. ‘Posh’ finger sandwich? Don’t make me laugh - Bird’s Eye would be more than preferable any day. When I cut into them it was like a grey mush -...
Dee B . 2022-12-16
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Very disappointed with a meal we had this evening The service was good, a young lady who was very efficient and friendly took our order of 1 x Fish and Chips , and 1 Seabass. When they arrived the appearance was good , however, it...
Mike G . 2022-11-26
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My lasagne was still hard which made it inedible and I had to send it back. They tried to charge me for a wine I hadn’t had. My husbands pizza was shop bought and the fish and chicken my children had were horribly bland and...
Nancy M . 2022-11-22
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We dined at the Hightown this evening, The service by Millie was excellent and the food was also great we ordered the prawns to start which were full of flavour and ribeye for main which was perfectly marbled and perfectly cooked. My wife had the...
adrian19852019 . 2022-11-18
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Went in for something quick to eat for lunch .. it was so nice ended up staying for a few drinks and desert too! Will be back soon
loudP9048LB . 2022-11-17
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Can't believe some of the reviews I've read as I thought I'd give it a chance. So maybe a change of chef since last reviews because the food was delicious and staff were so friendly and helpful.. I'll definitely return 10/10
Simon J . 2022-11-17
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We had a family gathering for an 80th birthday. Late lunch event for 20+ and dogs too. Difficult for any venue but a total success here. We had a great space with long tables, just tucked away a bit. No issue with space for two...
carolync68 . 2022-11-13
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Visited today with family for Sunday lunch, shocking, waited ages for food, sub-standard food, full of fat, cold, watery gravy, uncooked Yorkshire puddings, some meals had items missing, needs a new Chef before this place collapses. I wish I knew the owners as they need...
marymI7784JZ . 2022-11-13
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Chose this pub due to it being very dog friendly (which it was) staff were very welcoming and recommended dishes when asked. Unfortunately the food could have been better, vegetables not prepared properly, lumpy gravy and lumpy crème anglaise. The waitress apologised and was happy...
Vanda9 . 2022-10-25
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Lovely pub, easy to get to by road or train. Great atmosphere and an amazing menu with lots of choices! Very friendly and helpful staff.
186220Jan . 2022-10-06
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went for lunch with my partner, The food was really good and staff were very professional. It was a lovely day and the views from the pub were lovely Really nice food and place
Roy1237 . 2022-10-03
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Visited with Mrs C yesterday evening and given the previous reviews was wary of it being a disappointment. Well we shouldn't have worried, greeted quickly , drinks order taken efficiently and there are good beer choices. Food delivered very hot I had a medium steak...
Paul C . 2022-09-30
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Came today and wasn't happy. We ordered and when it came we still had to ask for a portion of chips. We asked for tomato sauce and they came back with 3 sachets, so had to ask alot of times for more. The chips was...
worth1975 . 2022-09-18
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Had the duck , the black pudding was rock hard and inedible. Said served with cabbage but hardly any on plate. Very overpriced at £18.95. Pizza was extremely dry. Mash was very dry with the sausage too Cheesecake again very small portion for £5.95. Drinks...
dansmum_9 . 2022-09-16
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called in saturday for the derby had a few beers with friends got a table and some food excellent as always ,called back in on the way from town for a few more beers as its close to home ,was a bit quiet for 10pm...
markkR5665OS . 2022-09-04
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Really disappointed as just a great venue , but food is appalling and very expensive. 1 of our meals came after the rest had finished .
Alexalb21 . 2022-09-03
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We held a function here yesterday. The selection and quality of the food was amazing. Everyone loved it. It was delicious. The service was excellent and we were really well looked after. Couldn't fault it. Would highly recommend.
Q7858CUrachels . 2022-09-02
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Came into the pub today, I had the fish and chips and that was absolutely beautiful. Had a lovely waitress Kelsie, she was very attentive and always ensured we had everything we needed. 10/10 will be recommending to my friends and family.
_chlobo11_ . 2022-08-31
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We booked a work lunch meeting and visited the pub 3 times to confirm booking and requirements (tea, coffee, soft drinks and sandwiches). On the day we walked in and were told there was no booking and no mention of it in their notes. The...
Maxrocks74 . 2022-08-31
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Was very disappointed by the attitude of the staff and unwelcoming atmosphere. Obviously not aiming at repeat business. Which is a shame as I'm lazy and it's the closest pub.
AnthonyB2484 . 2022-08-14
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Called in for our tea tonight after trying it last year and enjoying it. The venue and garden are still very nice. Drinks were ok if a little pricey but no complaints. The food was disappointing. Its so frustrating because this place could be the...
Tom2482 . 2022-08-04
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Can highly recommend the steak night lovely staff Tracy was very professional and friendly. Food was delicious all elements of great steak dinner. £40 included a bottle of wine !
Forsyth2288 . 2022-07-15
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Visited after a funeral were they catered for 25 people. Food was great and service even better. Visited again since and it was equally as good.
Eroomis . 2022-07-07
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Service very good and attentive. Food tasty and amazing chips 🤗. Would recommend and hope to return again soon. Had a lovely table near window very comfy and lots of space. A great experience. Waiter excellent and interacted with children asking them to draw a...
Ann R . 2022-06-19
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Popped into The Hightown this evening for food and drinks with our dogs and thoroughly enjoyed it. We phoned the pub at around 18:00 to see if there was any space and they were very accommodating but explained that they were busy and the food...
BlondeNinjasPunchbag . 2022-06-18
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Four of us met for a lunch at The Hightown. The menu was very varied and the portions very generous. The staff were excellent, Tracy was very efficient and cheerful. It is very easy to get to on the train or a good place for...
L5865LRsuel . 2022-06-08
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We went on a whistle stop tour of London, Dublin, Colwyn bay/Llandudlow and Liverpool, and happened upon this pub as it was near our AirBnB - The Owl House (amazing - pls check it out). This pub had by far the tastiest food of our...
Xandy P . 2022-06-05
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Unique experience to say the least. Visited on a Friday evening at 7pm. Bought a drink at the bar and asked the barman if there's anywhere to sit. Greeted with a shrug. Asked if you can sit upstairs and was told "that's for the owners."...
MykScott . 2022-05-29
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I’ve been here a few times now & find the food very good & the staff attentive.The pub has had a recent refurbishment & the decor & gardens are very nice. I think they had a few teething problems to start, but everything seems to be running smoothly now & I wish the new management every success for the future.
Trek10954370392 . 2021-06-14
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Excellent quality food in a pleasantly refurbished location. Fantastic service especially from Meg who despite being ran off her feet remained attentive and polite.
Carlosrob . 2021-06-12
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Ok here we go - 1st visit with my partner. Greeted very well by Clare. Was a Saturday approx 3 weeks ago. Excellent service, lovely omlette meal and good staff.So back again with my friend week later, I'd raved how great the place was! Ok so we ordered I had the omlette again and my friend ordered starter prawn dish. An hour later it arrived. Omlette fine BUT my friends prawn dish - 4 prawns in a watery sauce on a bed of wet lettuce, oh dear! I complained, refund of her dish.Back again day after as we had booked to bring another friend. So 3 of us. We waited 20mins to be asked if we were being seen to. Ordered drinks. Food I asked olives and bread. No we haven't any. Looked again, asked for pizza, no pizza! Ok just had coffee. My friends ordered a toastie between the 2. It arrived 1hr and a quarter later! They refunded as we complained about the wait. So my partner and I gave it another go on the following Saturday. Didn't wait too long and staff very nice. BUT the omlette was not good and the chips were cold and old looking! My partner ordered a chicken n bacon toastie, which said would be on granary bread. Was brought on white cheap bread, no salad and same quality chips. Such a shame because the place COULD be great as lovely surroundings. Unfortunately we will not be returning .A tip to owner - take a Look at the Boathouse Brasserie in Rufford, there menu is impeccable and always dam good. So could The Hightown , Shame .
21bernim . 2021-06-09
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Booked for a family meal. Service was excellent Food was amazing nice range of Gins. The bar manager thought he was a bit of a comedian but It added to the atmosphere.
86nickc . 2021-06-06
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I recently visited the hightown bar while waiting on a train i originally called in for a casual pint but seeing how busy the place was and the standard of food coming out i decided to stay for a few drinks and some food i ordered the thai fish curry which was served with cauliflower rice,the food was excellent and piping hot, the selection of drinks on offer was amazing and the staff were very friendly and welcoming although it was busy they still made time to help and accomodate customers needs as best they could The hightown is now a family run pub and its got a great feel and atmosphere to it i would certainly reccomend it as a must to visit
markkR5665OS . 2021-06-06
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Attended the high town pub for Sunday lunch, friendly staff, and lovely set up. The service was a little slow but that’s to be expected due to Covid. The food was a delicious Sunday Roast. Both me and my partner were happy with this and would definitely use the place again. Great day keep up the good work.
156alecr . 2021-06-03
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Everything about the hightown bar and kitchen is wonderful food was amazing we had our dog with us we has a great day definitely will be telling everyone I know how good it is compared to a few years ago but now honestly place is beautiful
Poupngom . 2021-06-03
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Great venue with a lovely welcoming atmosphere all staff are friendly aswell as professional food takes a little while but what else would u expect for fresh cooked meal if u want fast food yo go to mcdonalds but top quality food i highly recommended this place.its friendly family friendly and well worth the price lovely clean facilities and nice big garden for kids to play what more could could you want ideal place for a lovely day
I537HIlukew . 2021-06-03
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Great lunch. Lovely inside. Staff very attentive and food lovely. Great value to money. Will definitely go back.
amanda j . 2021-06-03
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I've visited here twice in two days. The first time I had the prawn cocktail which allegedly came with toasted ciabatta. So let me tell you about it, five prawns , prawn cocktail sauce and lettuce at £8 give it a miss., there wasn't any toasted ciabatta, just two.stale pieces of brown bread. My friend had omelette , no problems with that. However it did take more than an hour for these two items to come. We wanted pizza, no.pizza, second choice bread and.olives, no bread and.olives. Second visit , it took an hour and a.quarter for a toasted.chicken and bacon sandwich to arrive, it didn't have any salad when it should have, asked what happened, it arrived separately in a bowl. The good bits, a nice place to visit as it has been refurbished to a good standard. There was an amazing member of staff Meg who was trying her very best.to make things right for everybody. It's very clear that the some of the staff need more training. The ladies on the next table asked for their bill, the boy told them I don't do bills. (Wouldn't it be better to say I'll get somebody to sort that for you straight away) I'm rather sad as this is a local place we could have visited most weeks , its off the list already.
lindynails . 2021-06-02
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Such a let down. The good points about the place is the building and locality to the train station.Sorry but that's about it. The garden area is really scruffy, grass hasn't been mowed, the raised decked seating area has weeds growing through with odd chairs just scattered about the place? Looks really unprofessional and unloved!The food was rubbish as well, everything we had was dry with a huge mound of chips on the plate?This is the 2nd time I've been and both times were the same. So disappointing and won't be returning.
whatsfortea123 . 2021-05-31
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Cant believe how well the Hightown has been done up. So impressed not just by the surroundings but the food was out standing - roast dinners to die for. Beer garden is amazing. Was like being on holiday. Cant wait to go back.
Helen W . 2021-05-30
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Food was nice and staff attentive.Although the website states that the establishment is family run for families - including the dog, there is a segregated dogs area that you cannot book in advance, so when arriving we couldn’t sit at the booked table and were directed to an empty area where dogs are allowed. My mum, sister and I came with my 3 week old son after a long walk and my baby needed his nappy changing, again as a family establishment I’d expect changing facilities to be available, but there isn’t any at all and we had to change my babies nappy on the bench, which is incredibly unhygienic. All that is needed is a table in both the ladies and gents toilets, but there is nothing of the sort.I probably won’t be returning while my little boy is in nappies, which is disappointing as I thoroughly enjoyed coming to the Hightown Pub prior to COVID-19.
SmallAmy . 2021-05-28
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What an improvement! Taken over and renovated. The beer garden is no longer full of kids toys fit for the skip. Nice outdoor seating and a massive improvement on the quality of food served. Service needs slight improvement in terms of attentiveness and timing but 5 stars for effort. A great little spot for a sunny afternoon. Right on the train line too
ezzycozzy . 2021-05-27
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This is our first time back to the Hightown since it has reopened and what a pleasant surprise. Food was amazing, staff were very efficient and attentive.
nikwhitt . 2021-05-22
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Friendly and helpful staff. Recently decorated to a good standard. Very clean with loads of space outside. Extremely handy for the railway station. Food piping hot and good sized portions
janlV7137TJ . 2021-05-21
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Well where to start with this review, well absolutely amazing, beautiful decor throughout , great beer garden, the drinks menu offers a large variety of beers and spirits a long with hunch a great Irish whisky, the food is out of this world and would recommend try something new each visit, fantastic family run business with a great service from all staff , this place is a must for all,highly recommended and will definitely be back soon , great for railway links too .
T4436UOjohnw . 2021-05-17
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We booked online for a family meal due to covid restrictions it was outside table service which is fine. On ordering drinks we were advised to order from the waiter but go up to the bar to pay for them. I queried could we not order drinks and food and pay a final bill and I was told no. So drinks ordered, my partner went to pay in the pub, we then ordered food and were given a receipt by the waitress and advised again we need to pay the bill in the pub before we were to get the meals. I asked the waitress if I could pay her and she said no you have to pay at the bar. I thought the idea of table service was to be served at the table, not go back and forth into the pub to pay for each item we wanted. We visited The Sparrowhawk last week and we were seated and served all drinks and food at the table and the staff took the final bill payments into the pub. The only time you were allowed into the pub was to use the toilets. So to be asked to go back and forth into the Hightown seemed a bit bizarre. The food was well presented but lukewarm and my child’s chicken meal tasted of fish. Not sure if it was fried in the same oil but it wasn’t pleasant. I’m loathe to leave a poor review as we try to support local businesses but unfortunately after really looking forward to trying out the newly refurbed pub, we were all left quite disappointed.
738sazm . 2021-05-01
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Just call in to see if any tables where available for 2 people we were shown to are seat with a drinks and food menu we ordered drinks then looked at the food menu and decided to order a hightown burger that comes with chips and onion rings the other meal was an omelette with 3 fillings and chips the food was excellent and hot and the portions are good aswell will definitely be coming back the outdoor seating is excellent aswell room for around 100 people plus
28garry . 2021-04-20
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Lovely food excellent service. Booked for a 50th staff were very attentive food and drink was reasonably priced . Already booked again
86nickc . 2021-04-18
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Total transformation of the pub both inside and out, looks amazing! New staff amazing, food amazing, what’s not to like? Definitely try here instead of the pheasant you won’t be disappointed... I would recommend a visit to the hightown to anyone!
chellandchris . 2021-04-17
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This is a great pub. We finally got to have food outside with the covid restrictions being lifted today and this pub does not disappoint. The beer and food are fabulous and the outdoor has a good amount of seating. This pub has worked hard to serve the public and make a lovely area to live even better. Well done We will be back!
DL770 . 2021-04-12
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We went in a party of x4 on Dec 27th. Lovely clean refurbished place and nice food. However, it must be said that having booked in for a meal at 7pm -we were asked to leave by 9pm. Without warning we were told that our slot of 1.5 hrs had now finished. When I pre-booked this NO ONE had made me aware this was the process. We were presented with the bill and informed we could not have any more drinks. The pub was EMPTY other than maybe one/two others sitting DRINKING without food in the rear of bar by TV area. We found this strange that in times of hospitality sector going through 'rough' times we were discouraged from spending monies. We totally understand all Covid restrictions and that we have to be out of premises by 10/11pm. However we were denied this. It was not a case of people waiting on tables -the dining areas were completely EMPTY. Shame as staff were very polite and helpful. Cant understand why this happened.
alano880 . 2020-12-28
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We visited 22.12.20 & were made to feel so welcome with our two dogs. The food was super tasty - we had the prawn starter, rarebit & a range of the pizzas. We’d order them all again they were so good. However we’re also keen to try the other options on the menu. Staff really friendly & accommodating,and, the ambience just right. It’s so good to have an awesome pub in the area. Highly recommended!
missghjones . 2020-12-22
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Good food and really nice staff. We Would highly recommend the special Thai fish curry and the steak.
J8750UBmeganl . 2020-12-21
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We called in today and were made welcome by Meg. She was excellent and helped us to our table and with ordering our food. Definately going back again and have already booked a table.
Cxmx . 2020-12-20
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Well worth a visit. Marvellously refurbished, once restrictions allow for a bigger menu, this pub will rival Sparrowhawk and Pheasant Inn. Very welcoming with fantastic hospitality on offer despite the restrictions. Sunday roast was good, I would say the pick of the bunch is the ham although the roast chicken also looked good. Roast came with honey carrots (ace!), broccoli and parsnips. The halloumi 'fish & chips' was popular with our vegetarians. One constructive criticism would be the beef was probably too well done to get a full 5 star rating but overall for the 6 of us the food was fantastic. We shall be returning frequently.
Family_traveller_NW . 2020-12-07
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Easy to book online despite being first Sunday post Covid 19 second lockdown. The quality standards of roasts remained high with fresh produce, hospitality second to none thanks again to Demi, and the desserts still tops with the apple crumble with custard. And this time I had the blue berry cheesecake. Hot flat white and English tea. BTW big portions!
nephronking . 2020-12-06
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Poped in for a meal pre booked The refurb is fantastic and the menu is brilliant Small but everything we ordered was superb my with had the Haddock and chips all excellent I had the Duck which was perfect.I will definitely be back well done.
86nickc . 2020-11-14
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The pub is now absolutely stunning – comfortable, attractive and welcoming; friendly staff. The menu however needs a rethink. It’s just not diverse enough and certainly not enough for vegetarians and/or pescatarians. I struggled to find anything suitable so my husband and I had the fish and chips – for the relatively high price I was expecting perfection! This was not the case – the fish (cod) was absolutely tasteless. The batter and the chips were good but certainly not nearly enough chips and a tiny portion of mushy peas. I would give it another try for food but unless it is of a much better quality then I would only return for a drink, I’m afraid!
Dee B . 2020-11-09
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The pub looks absolutely gorgeous since the refurbishment, and the new menu is stunning. All the staff are super friendly and chatty, and have all stayed in line with COVID-19 regulations making it safe and enjoyable. Also the dog friendly area is great! Glad it’s my family’s local.
Q2943EFmegm . 2020-11-08
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Came here mid week for Lunch, had the Hightown burger and it was cooked to perfection. The service by the staff was also excellent. Will be returning again very soon!!
P8558FDJ . 2020-11-08
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Worth a visit. Beautifully refurbished by the McLouglin family. Thank you Joe and Demi for the fantastic hospitality. Big portions of tender ham and beef with honey carrots, broccoli and parsnips. Lovely apple crumble cheese cake and the most perfect piping hot latte. It's a shame the forthcoming lockdown will prevent us returning as soon as we would like.
nephronking . 2020-11-01
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We had a fabulous meal today. The lasagne was delicious and so was the burger. This was our second visit to this pub and it didn’t disappoint. Great service, decor and food. We will be back regularly once these Covid restrictions ease.
DL770 . 2020-10-31
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Quality refurb Great restaurant quality food Excellent polite service We’ll be trying breakfast next
Carlosrob . 2020-10-13
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Such a lovely visit to our local which has now had a huge revamp and looks amazing. Service was fantastic, Georgia was really helpful and friendly. Food was lovely but would like a little more choice but I’m sure that will happen in time. Great atmosphere and dealt with the government guidelines perfectly. Will definitely return
LexieLexie . 2020-10-12
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Visited over the weekend before imminent lockdown and have to agree with the reviewers that have said they were disappointed.Without a doubt, the refurb has improved the look/feel considerably (it couldn't have got much worse to be fair!) However, the service and value for money let it down considerably. Service was painfully slow and disjointed, with multiple staff taking our order, serving drinks etc, which led to it being quite muddled. As our food took so long (over 50 mins just for some basic starters) we ran out of drinks and no one was checking on us (no standing at the bar currently) so that wasnt ideal.The menu is very limited, not a huge amount of choice especially for veggies or for kids. Were told kids could have a kids portion from main menu but many dishes not really kid friendly (and I don't subscribe to kids only eating golden foods!), not many kids like black pudding or pork with mustard mash and red wine jus! A pizza menu did appear but the pizza was pretty poor, thick tomato paste and limited toppings for £6.50 which was steep.Beers were OK, could do with a few more choices. This also applies to the soft drinks. I really want this place to do well. However for it to be a good standard (and justify the higher pricing, similar to the nearby sparrowhawk) then they really need to spend some time training staff and reconsider either their pricing or improve the standard of what is on offer.I'll give it a little while before going back but will go back, hopefully it is just a case of them finding their feet, particularly during a very tricky time for hospitality.
Mark S . 2020-10-12
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Have visited 3 times for a meal and each one has been served beautifully and was very tasty. The staff are friendly and welcoming and the refurb is amazing! Well recommended!
SpainloverLiverpool . 2020-10-12
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We visited the newly refurbished Hightown pub a couple of weeks ago, wow what a difference,fabulous food, fabulous service and fabulous surroundings, will definitely be visiting there again!
michaelpelhamp . 2020-10-12
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2646 Opinions
Stopped in for lunch whilst out shopping was served by a young girl called Kim .She was very informative and the meal was most enjoyable .It was quite busy but we were looked after very well .All staff seemed very nice.I would recommend and certainly return .Thank you. Marjorie Hannah and family.
52 Opinions
My partner ordered a curry...waited half an hour...when it arrived it was cold ...absolutely shocking ...chicken undercooked and white...came in to offer a local pub support ....never again !!!
116 Opinions
Perfect place for a bite to eat after a busy, we went very last minute, the staff are always super friendly, the food is delicious, and affordable. I recommend this place to anyone who fancies a bite to eat in Waterloo.
44 Opinions
We went on Saturday night with family. We had been to another local establishment before hand but left because of extremely loud music. We went to this Bar & we where made very welcome. It's so relaxed just what you want when your out for a catch up with family. We will be returning very soon. They could only be 1 improvement they could make it would be please stock white rum.
715 Opinions
Food and staff good. Pub was overcrowded with extra chairs and tables meaning people couldn’t get into the seats of the empty tables as they were blocked by the people sitting behind them. Wetherspoons Southport looked dirty and unkempt, all 3 coffee machines didn’t work. The staff were polite efficient and pleasant and keep the place ticking over. If it wasn’t for them I wouldn’t go again. The owner makes lots of money and is treating his customers poorly . Outside the tables area was littered with stub ends of cigs why is he allowed to keep tables on the grass verges now covid is over?