Based on 2.788 opinions finded in 2 websites
Based on 2.788 opinions finded in 2 websites
Opinions
The bakers have definitely picked up as a pub, and it took me by surprise with the service I received, all smiley faces and fast service. I got the Chicken New Yorker, which was absolutely delicious with plenty on them. The pints on tap were super fresh and tasty, too. Would go again with my family 110%
Alexx “Alexx.Devvy” Devvy . 2025-03-21
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Gill is the best customer service person ever knows how to treat a customer goes above and beyond credit to the team will definitely be coming back
Kevin Rimmer . 2025-03-19
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Service very poor kept getting told dessert was coming and it took a while. Waiting on staff very curt appeared impolite.The whole pub seems to be going down hill again the barmaid spent half her time chatting leaving people standing at the bar the baguette we ordered was so dry not even buttered. Will not be using this pub again
julie bates . 2025-03-19
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Come for lunch. Really good service from start to finish thank you.
Andrea Cross . 2025-03-19
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Great experience gill great member of the team.goes above and beyond thanks for the amazing customer service
Gemma Dalton . 2025-03-19
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Food was good the manager was on bar never got his name but really nice chatty guy and could not do enuff it was quiet but it was afternoon on a working day so to be expected. Good all round
Kev Miller . 2025-03-15
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Changed my review now... seems the staff have changed and for the better. Everything just seems better, quicker and more pleasant. Great service each time from Tony behind the bar. Great guy. Foods decent and cheap. Nice beers. Overall huge improvement from a few month back.
Wayne Brady . 2025-03-13
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Exceptional service value atmosphere
ian thompson . 2025-03-12
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Food was absolutely lovely Staff were amazing/kind Highly recommend
Sophie Reardon . 2025-03-12
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Fantastic family place to eat, the atmosphere was lovely, the staff are very welcoming and friendly couldn't do enough from start to finish. The prices are great and a huge variety of food dishes to suit all.
Patricia anne marie Mcmanus . 2025-03-10
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Really good staff and food is excellent. Gill is a credit to the company and couldnt do enough for us. Family really enjoyed their food, was tasty and hot. Plenty of free parking and easy location to find. Beers were cold and tasted good, got a pool table and toy machines for the kids witu guaranteed win so not a waste of money like some places. Cinema nearby so can make a whole night of it as well. If i could give it more that 5* I would
A GW . 2025-03-09
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Absolutely brilliant excellent service extremely polite staff they really look after you
gary johansen . 2025-03-06
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Myself and my family (party of 8) had a meal in the baker's dozen today, and all I can say is Gill and all her staff where very polite and professional they where very friendly and helpful couldn't do enough for us, also the food was to die for and very well presented, also hot we never waited too long for it either couldn't of asked for a better place to eat and will definitely go there again
Maureen Johansen . 2025-03-02
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Lovely roast dinner and nice helpful staff. Nice relaxed atmosphere. Will definitely come back soon
Debbie birch . 2025-03-02
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Sunday afternoon, 1 member on staff and still smashed it out the park, lovely place
Stephen T . 2025-03-02
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Had one of the best quadzilla burgers I've ever had. 4 burgers in a tower of puarrness
DaveM5656 . 2025-02-25
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Fab trip fish was to die for gill was fab we know her from the nags head she is always happy nothing is too much trouble kids got a good bag and for once ate all there food
Gemma S . 2025-02-23
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Jill an Kim I'm not gonna lie are the best service I've had for a very long while I don't come here often but everytime I have been all the staff have been fantastic even when they are busy definitely coming again.
Will H . 2025-02-21
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Some of our family had travelled from Darwen in Lancashire to celebrate the long life of our wonderful Aunty. We all had a good catch-up. The food was excellent. The staff were very polite, helpful and professional. We will definitely dine here again.
Linda F . 2025-02-20
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We visited in half term for Dinner •. The food was really good and a good price but it was the staff that made our trip. Fill in particular was amazing! She was so friends and professional and when my son did not like his burger, Gill and another blond lady changed this for us. Gill followed up and made sure he was happy with what he had and brought over a little bag of goodies for him. We will absolutely be back here!
Jennifer P . 2025-02-19
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Lovely place to spend a few hours doing work admin . Found a nice quiet corner. Coffee on tap and lunch made for me 👍🏻 . Really productive out of office work day . The WiFi was great I had no trouble making teams calls . Will be back
Sarah . 2025-02-19
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Had meal here with my friends and children after the cinema. Lovely food and the waitress went out her way to make sure we were happy giving the children colouring stuff and a little party bag. I can't rememeber her name dark haired lady middle aged lady she was so nice and friendly. Seabass was amazing. Will be coming back.
Janet Riddell . 2025-02-19
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I visited here with my family for a meal during my week off. We were served by the new manager Tony, he was very friendly and nothing was too much trouble for him. He made a fuss of my little sister and helped me with our drinks to the table. The food was served within 20 minutes and was really hot and delicious. Thank you all we will be back
Izla . 2025-02-19
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Good food , great deals, fast service.
Peter Sharp . 2025-02-19
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Sat and waited for 80 mins, was told 2 different stories, one person told me that they stopped serving food at 7, the other told me that they stopped serving food at 8, I was lied to when leaving and was told that my refund would take a week to process, absolute disgrace. I ordered my food at 19:35 via the app, I saw my order on the screen when I asked to confirm the table number that I was sat at, it wasn't busy, and the staff walked past over a dozen times each, me and my wife sat there with no drinks for close to 90 mins to be told that we won't be served.
Barry Lyon . 2025-02-15
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Jill & Alex absolutely fantastic servers! Can't fault them at all so friendly and helpful 💖
Adele Lennon . 2025-02-14
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Me and my daughter had a lovely meal here tonight, Alex Tony and Jill made us feel at home with a lovely smile. The service was amazing. Food was also delicious, my 3 year old ate it all up! Thank you guys
Steph Lyonette . 2025-02-13
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Called here after hearing of new management taking over. What a difference this has made to the pub. Happy, friendly service, great food and atmosphere. Will definitely be spreading the word and coming back!
Colleen Boyle . 2025-02-13
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I have started.coming here at lease once a week with my client as she likes coming . We have got to no the staff and my client enjoys talking to Gill in the switch island . Nothing is to much trouble always happy to help . My client always enjoys her meal and chats to everyone all friendly.
Nicola Farrell . 2025-02-13
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Great friendly Pub with quick well priced food. The staff were all friendly, chatty and helpful.
John Tyrrell . 2025-02-08
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Don’t be put of by any reviews the new manager has done wonders with the place, food and service was amazing, our waitress Andrea couldn’t do enough for us, the food was fresh hot and plenty of it, will be back again soon. Thanks x
stacey . 2025-02-08
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Food was lovely and came quickly Staff were very attentive and helpful Perfect for a relaxing afternoon or cheap family dinner
James morell Henri . 2025-02-06
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Food was good Service was great and fast Can’t wait to come again
James Cross . 2025-02-06
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Not a bad place for a quick urly tea but does get busy, and the service suffers the food is ok but nothing really shout about
Peter . 2025-02-06
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visited on the 2nd of feb, working was gill and Anthony, we turned up with a table of 20 people even though there where only 2 people working they still accommodated us, they where absolutely amazing the whole time, friendly welcoming and accommodating, food was on point couldn’t fault the day in the slightest !!
Paige Wright . 2025-02-02
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There is no experience to share. Arrived at 11:15 for breakfast and the doors all still locked. No notice of why it was closed and online it says opens at 11am. Do you want custom? Open your doors.
Emma Kelly . 2025-02-01
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Quiet pub, limited food choice due to temporary kitchen problem
lyn mcclelland . 2025-01-28
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Came for tea with family and had a pub classic. Tony was very helpful and knowledgeable. Staff all lovely. Been a few times but you can tell things are looking up. Great pub and great hot food, definitely recommend trying this if you’ve never been!
Kayla Dawber . 2025-01-25
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First time back here in a long time and the place is so much better. Under new management and Tony Andrew and Ian made us feel really welcome. Quality of the food has really improved there is a good atmosphere around the pub and overall a much nicer place to visit. In a good location with the cinema nearby and would highly recommend for anyone looking for somewhere cheap and cheerful to grab a bite to eat as there are daily food and drink offers on everyday
James Bailey . 2025-01-24
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Really enjoyed our evening here, the food was great and Andrew our server was fantastic. Would recommend the Mix It Up!
olivia rylance . 2025-01-22
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Came with a friend for a catchup, coffees, and to do some work. We were well looked after by Tony and Gill. Thank you!
amber sargent . 2025-01-22
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I come here with my Daughter every week and she loves it, the staff are wonderful to her and remember what she wants to order and where she loves to sit, thanks to Alex behind the bar who always makes our visits great!
Philippa . 2025-01-20
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Visited for a meal with friends, food very reasonably priced and was tasty. The customer service was vey professional and welcoming which made our visit highly enjoyable.
kathryn townley . 2025-01-19
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Cannot fault the staff here, they go above and beyond to help especially gill and andy..food always lovely..
joanne ralston . 2025-01-18
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Alex was above and beyond with the service. Polite and friendly
Sharon Doolan . 2025-01-17
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Came in with my kid. Plenty of deals to make sure you’re not emptying your wallet. All team very smiley and approachable. Food was very plentiful and hot!!
Conor Joseph Banks . 2025-01-14
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Food was lovely fresh, well presented and warm. Tha staff were very welcoming too.
Julie Brown . 2025-01-12
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Absolute disgraceful Christmas day food was diabolical all frozen veg potatoes packet turkey and what pub does not have sauces especially xmas day desserts were the same absolutely awful.I complained a few days later to be asked by the area manager "why didn't you complain on the day"I told him because it was xmas day I didn't want to make a fuss.plus I was told I would receive a full refund to then be called by the area manager to say I won't be getting a refund.also my daughter has left a review that they have taken down straight away.That in itself speaks volumes about this place.
Kathleen Owens . 2025-01-09
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Came in tonight and the food was lovely, big up to the chef! Service was lovely! Staff was lovely! Couldnt complain! Keep it up!
Laura Loz . 2025-01-08
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Fantastic meal there yesterday, team friendly and approachable. Food was hot and well portioned. Nothing too much to ask, drinks arrived in a timely manner when ordered through their app.
Marie Taylor . 2025-01-07
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Food has gone downhill in the past few years. Dry chicken. Cocktails were made with incorrect ingredients
kay r . 2025-01-07
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Staff are lovely here and food is nice
Ste Mcvey . 2025-01-04
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Would rather defecate in my hands and clap than eat here again. What sort of food establishment can't cook chips? Honestly the best thing I had was that coke however there was about a 5th of the glass empty.
John . 2025-01-01
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Although Gill and staff were good The food was absolutely disgusting all frozen and thrown together I'm sorry but it was awful.
Kathleen O . 2024-12-26
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living local to the bakers means we do come regularly. but we would use this pub so much more with some live sports or horse racing. we would come for the day. the staff are amazing and the service is great. get some TVs and live sports will help bring some more atmosphere 😊
Terri Dilks . 2024-12-26
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We haven’t eaten here in about 8 years & when we did it had gone downhill. Myself & my daughter came for food on Xmas Eve before the pictures. Firstly what a choice on the menu, we were both spoilt for choice. We both had different meals & they were both amazing. The staff were so friendly & helpful; we had an issue with the drinks we had ordered & they swapped them & apologised. We will be back - thank you
Helen Towler . 2024-12-26
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Great service and will book again next year!! Lovely details with the table set up and staff couldn’t do enough for us. Food was really nice, very organised and nice little touches with the children’s crackers and gifts.
Isla R . 2024-12-25
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Arrived at restaurant for a booking, was told there was 1 chef, 1 waitress and 1/5 of the menu available. They were also apparently closing an hour after our reservation and we needed to order quick, indicated by paper printouts on the entrance. The woman working also attempted at gaslighting our group by saying that she spoke to one of us and had attempted to cancel our booking but no one in our entourage had received a call. Decided to go somewhere else, please avoid the Bakers Dozen for at least a short time while they fix this problem
Daniel . 2024-12-16
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Jack and Andrew the bar staff couldn't do enough. They're so polite and helpful. Highly recommend . They go above and beyond.
Climber46149030959 . 2024-12-13
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Had the Festive 2 course meal. Staff very attentive and accommodating, service quick and very efficient. Honestly could not fault anything. Table was prepared and Xmas crackers too for myself and 2 friends. Traditional roast dinner was yummy, and so filling. Myself and 2 friends couldn't finish it, lots on the plate. Dessert was Raspberry trifle cheesecake was delicious. Thank you soo much to all the staff at The Bakers Dozen. Well worth the money 5☆
Passenger821455 . 2024-12-13
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Gill and kim were amazing as usual friendly attentive nothing was too much trouble and food was amazing and out on time will definitely go back
Dawn P . 2024-12-12
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The hot chocolate was lovely with the tangy topping
Mike Brown . 2024-12-12
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Had a beautiful meal every thing cooked lovely. Staff very welcome in and polite. A good place to take children lots to choose from and very well priced.
Debbie Beggs . 2024-12-05
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Had a roast, deal only included soft drinks. Food was awful and pigs in blankets tasted very weird. I came home and vomited the whole meal up it was that disgusting and I will eat anything.
Rebecca O'driscoll . 2024-12-02
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If I could have given 0 I would have - never again. Grey cold chicken (despite being on a "sizzler" plate peppers and onions cold slimy and oily. Didnt have half of what was advertised on the Menu and had to change dishes once ordered. Been the 3rd time we have been here now and had a bad experience- our own fault and won't be back.
Danielle Blundell . 2024-12-02
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The service from Alex, Gill and Amelia was exceptional. They went out of their way to make us, and especially our granddaughter, so welcome. You will be proud of them. The food was excellent too - the chef deserves praise. We had a wonderful night. And the Guinness was perfect. Well done all. And thanks very much. Andy
Andrew McCourt . 2024-11-28
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Catered well for gluten free diet. Lovely cheese burger. Thanks
Anne Chedgzoy . 2024-11-26
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Staff every welcoming food every good 👍
Charles Parr . 2024-11-26
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The staff was absolutely lovely, food was great.
Daria Walentrzak . 2024-11-21
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The food was really nice, the staff was pleasant, with the perfect management very friendly and welcoming would definitely recommend this place, Joe DHL, had really nice conversation with the management for 10 minutes would return
Joe Campbell . 2024-11-11
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No staff poor lady on the bar on her own meal ok
ALAN HURLEY . 2024-11-09
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Alex and Jill were very polite and helpful couldn't be more accommodating
John Baker . 2024-11-03
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Stopped in for lunch whilst out shopping was served by a young girl called Kim .She was very informative and the meal was most enjoyable .It was quite busy but we were looked after very well .All staff seemed very nice.I would recommend and certainly return .Thank you. Marjorie Hannah and family.
Marjorie H . 2024-10-27
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Came here for meal with the family for the first time, we were made really welcome and had a great time staff were really helpful and friendly we asked for some changes on the meals and they came exactly how we asked. Really great service from all the staff and our server Kim. Will be sure to come back soon
Steven H . 2024-10-27
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I had been xmas shopping and finished the afternoon off at the pub for our evening meal with my family, we had Kim for our server l thought she was refreshingly friendly , helpful and eager to accomodate in the respect of making sure our small child had a high chair available to use. She pointed out early on that the pub restaurant would be closing early so that we had plenty of time to order our food. I asked Kim did she reccomend anything and she suggested the Lamb kofta wrap , which was very nice and I will have it again.We had excellent service from everyone on the night including Jill, Jack and Ant. I have only recently started going to the Bakers Dozen and I will return as it is so handy and a warm comfortable relaxed pub to be in, a good family pub. Thankyou to the staff on the night.
Jacqueline P . 2024-10-27
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Lovely evening meal before our cinema visit, staff attentive and helpful. Kim helped with describing the meals, nothing too much trouble. Genuine, smily and customer focused. Will definitely be visiting again soon.
Tour544733 . 2024-10-27
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Went for lunch very clean surroundings.The food we chose was excellent from a big menu .The staff were so polite especially Gill the manager who had time to chat and made us feel very welcome. So great service all round and we will be back .
Crusty35 . 2024-10-26
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Can’t thank Alex enough for his epic customer service skills his manner is beautiful such a lovely guy and can’t do enough for you. He went above and beyond for me when I had an issue. Thanks Alex x
John Grundy . 2024-10-24
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A bit tired and in need of a upgrade.
Paul Mercer . 2024-10-22
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AVOID!! If I could give it 0 stars I would. Place is run down and tired. Nearly always empty. Only one member of staff on the bar serving food orders. When asked if we could just order a drink the barman said 'get in the queue as he was the only one 'qualified' to serve.' Food not the best either, one time we went in for something to eat and the grill was broke. The landlord is a chauvinist. I was walking past the bar out of the pub the other day and he shouted at me 'i thought you were supposed to be washing the dishes out the back'!!! Who says that to a customer?? Absolutely vile man, he speaks to his staff with no respect either!! Never going to go in that pub ever again!
april . 2024-10-19
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Had a table booked sat down and ordered once ordered and paid to be told 45 min wait then to be told extra 30 mins wait not very acceptable
Phill Newby . 2024-10-18
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2 meals £10-99 lovely, most enjoyed 😉 😋
Charlie Keogan . 2024-10-17
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Love service from server Alex and manager gill! Will return
Ellie Connolly . 2024-10-17
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Very nice and they have some good deal
peter sass . 2024-10-12
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We are all full from the food. My autistic son really enjoyed the food and our server Alex was very attentive and was really kind to my son. We will definitely be returning.
Caroline Swan . 2024-10-03
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Alex and David really were so helpful and very jolly the food was excellent
David Dawson . 2024-10-02
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Lovely place relaxing friendly great to see a pub still open somewhere you can just chill out in
Viv Davies . 2024-10-01
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The experience was disappointing from the start, as we had to change tables due to an unbearable odor. The manager casually mentioned that someone had carelessly left a used nappy nearby in the past, treating it as a joke rather than a serious issue. To make matters worse, there were no napkins available, and the manager's attempt at humor fell flat while we waited over 30 minutes for dessert. It was evident that we weren't the only ones dissatisfied, as several other customers voiced their complaints about the food and the unpleasant smell. This establishment seems to be poorly managed.
Tim . 2024-09-29
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It does good food at a great price an easy recommendation.
Peter Wick . 2024-09-26
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FOOD IS GREAT.. ALL THE DISHES I'VE HAD HAVE BEEN EXCELLENT
morris . 2024-09-25
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2 staff on, unless they were octopus it's never gonna be a good experience here
Jamal Ansari . 2024-09-19
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Visited here tonight with my friend, Amazing service from Alex, Corbin and Jill the manager. Definitely recommend visiting, all very friendly staff and make the experience visiting here enjoyable.
Sarah Jane Riley . 2024-09-18
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Seeing the reviews, me and my partner where unsure whether this hungry horse would be enjoyable. But showing up and meeting the staff, having the food abs the experience was actually pretty nice than expected. Food was fast, alright to eat and the staff were really friendly. The burgers where good and had loads to them.
Charlie Ford . 2024-09-17
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Had a fantastic mixed grill cooked to perfection
David Herman . 2024-09-01
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Brilliant place to take all the family for a Sunday meal and a relaxing family get together
Brian Owens . 2024-09-01
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Bar staff really helpful. Food delicious and really good value and server was also polite and helpful when asked for extra cutlery- we had the cheese/chicken combo to start and the curry & drink offer. All really nice
DebMG . 2024-09-01
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Pleasant service,food minimal,childs portions even. Lager overpriced at £4.30 a pint. (£3 half a mile away) never again.
Kevin Doherty . 2024-08-30
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Didn’t open till 11-15 am instead of 11am .Breakfast menu no longer available but they serve an all day breakfast for £8.95,absolutely disgusting,2 burnt pieces of bacon ,1 cheap tasting sausage,few baked beans ,5 tiny shrivelled mushrooms and 2 hash browns ,toast and tea were extra costs .Would definitely not recommend !
Ruth M . 2024-08-28
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Michelle have been fantastic. Very friendly and accommodating to us. Good place to chill and play pool with the lads and couple of drinks.
Johnny O . 2024-08-25
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Michelle was lovely, personable and made our experience joyous give her a pay rise. Only came for one drink after the cinema but her service meant we could stay for a few more
dezza b . 2024-08-25
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22 Opinions
Well looked after ,staff couldn't be more helpful accommodated 84 VETERANS had a brilliant night food was excellent
110 Opinions
Food was really poor quality, no flavour, all frozen nasty cheap stuff. Left most of mine it was that bad. Shame as this place used to be packed out. On a positive - friendly staff behind the bar, chatty and sincere.
123 Opinions
Perfect place for a bite to eat after a busy, we went very last minute, the staff are always super friendly, the food is delicious, and affordable. I recommend this place to anyone who fancies a bite to eat in Waterloo.
715 Opinions
Food and staff good. Pub was overcrowded with extra chairs and tables meaning people couldn’t get into the seats of the empty tables as they were blocked by the people sitting behind them. Wetherspoons Southport looked dirty and unkempt, all 3 coffee machines didn’t work. The staff were polite efficient and pleasant and keep the place ticking over. If it wasn’t for them I wouldn’t go again. The owner makes lots of money and is treating his customers poorly . Outside the tables area was littered with stub ends of cigs why is he allowed to keep tables on the grass verges now covid is over?
759 Opinions
Been a few times each time asked for a new Zealand white wine !! Haven't got it even though it's advertised on the wine menu. Very disappointing. Got told nothing they can do as the manager is in lanzarote (lucky him). Settled for a jack rabbit wine which isn't the best. Went to use the ladies on first impressions it was freezing !! Every toilet was either dirty or full of toilet paper. Where the hand dryer is the tiles were absolutely filthy. Who is cleaning this pub !!!! Won't be eating there if that is their standards of clean !!! Shame