The High Rocks in Tunbridge Wells

After walking a few miles to get here to explore the "High Rocks" my wife and I were both a bit thirsty. Bottles of water at £2.50 each (not cold) and pints of fizzy drink at £5 each show this place is just a overpriced dive, preying on a captive audience. If you're heading out this way, either bring your own food / drinks or go back into Tunbridge to get something so you don't spend over the odds.

Good meal soon after Covid-19 restrictions relaxed. Staff was friendly and helpful. However, some staff might need some training on Covid measures as, when we entered the first-floor restaurant, all windows were sealed shut. No ventilation. I had to ask to open them just enough to allow some ventilation and fresh air to come in, but the waiter was reluctant to do so because "it was raining"...I'd rather be cooler than catching Covid...surely, by now, they should know how Covid spreads...

Enquired about holding our wedding reception here, was told thats fine and was sent through menu options and avaliable dates. Great! However, when i asked if there was somewhere for me to get ready i was told no, it transpired that the only hold wedding 'PARTIES' in the evening and not wedding receptions. This was discovered because i told i couldn't wear my wedding dress and my bridesmaids couldn't wear their dresses because "it may aswell be a full blown wedding". We are getting married in Cyprus and was recommended this place by alot of people to hold our reception when we are back but all i have received it rude customer service and told i could have a party but not a wedding reception as i cannot and neither can any of my wedding party wear our wedding attire!! May i suggest that when you receive an enquiry for a WEDDING RECEPTION you make it clear to ypur clientele that they are signing up for a party and not a wedding reception and are not allowed to wear their wedding attire on that basis! And be polite about it!! Very very disappointed.

My husband I came for a meal and a wander around the rocks yesterday as a belated anniversary because of lockdown and it was simply amazing! The staff are so kind and welcoming and helped to really make the experience feel so special - they went over and above so that I was smiling from ear to ear for hours! As always the rocks were spectacular (we spent 1 1/2 hours exploring) and the food was exquisite (you have to try the goats cheese tart - it was perfection). They even helped us to find our car keys in the dark as I hadn't realised that I'd dropped them when exploring the rocks and they did it without any fuss. This really is a special place - if you haven't been, you need to go and if you're thinking of returning then you just need to do it. I'm really not normally the sort of person who gushes about things, but yesterday was one of my best post lockdown experiences this year. Thank you so much to everyone at High Rocks and we'll see you again soon :)

Everything we expected from this restaurant. Very well prepared with good social distancing between tables and all staff very careful around customers.Our last visit was in February 2020 pre the COVID 19 epidemic.As usual the ambience was excellent with good music from the pianist. The food was great, well presented and delivered by staff wearing face masks.We were nervous before the visit, but all the staff were so helpful and it felt so safe we shall be going again soon.We came home feeling much more positive.Thank you to all the staff at the restaurant.

All staff were very professional and attentive. We needed to make a change and nothing was to much trouble. Party menu was good and service was hyper efficient. Great night! Thanks

We recently held a surprise 40th and 80th birthday party for my husband and his mum at High Rocks. Everyone had a great time, and commented about what a beautiful place it is. We were well looked after, and nothing was too much trouble. We opted for the hot food buffet, which was really nice, and was enjoyed so much that people went up for seconds! The shuttle minibus at the end of the evening is also a great service. I would definitely recommend this place to others. Thank you to everyone who helped with the planning, and looked after us on the evening.

We love it here we have our Christmas parties here and special occasions with family food is really good and the staff very friendly

The menu choice is good, courteous staff although we did find the service a little slow at times, however we were in no rush so it did not matter!. The food was good and the atmosphere very nice. Would definitely go back

On the outskirts of Royal Tunbridge Wells you will find the High Rocks so named because of the cliff like climbing which is available there. Just opposite is the High Rocks Restaurant which has been in existence for some 30 years. Starting off as a modest affair it was substantially enlarged and today offers the discerning customer an excellent meal both for lunchtime and dinner. The menu offers a very good selection of food and wines.You get a good and friendly welcome. My wife and I have visited this restaurant many times over the years and have never been disappointed. Very strongly recommended.

Booked this restaurant today and took along friends. This place never fails to perform. Very curteous staff with fantastic service. We all has the set menu and as usual were extremely please with our food. Great value with great food and friendly staff the place is fantastic. We travelled from Essex so 1 1/4 hours drive but we'll worth the journey. We will be back. Many thanks Borders.

We stopped here for refreshments before catching the steam train. The establishment is very nice. Staff very friendly. We only had 20 minutes, so we were a bit rushed, but I would love to go back and eat. The gardens are beautiful.

We were recommended to go here and were so pleased we did. We went during the week at lunch time and there was only one other couple seated. Made us feel a bit dubious but we were pleasantly surprised. The service was amazing. The waiter attentive and very friendly and each course was delicious. Very reasonable price for this lovely place and food. Almost didn’t want to review it in case we can’t get in next time. A little gem! The gardens are a delight, the restaurant is a quaint old building. Lots to do close by, making it a lovely day out. Will return here soon.

this venue is really good for any occasion the staff are very helpful and the food is really good. we are definitely going back again

It is such a shame that I have to leave this review on trip adviser but it is important that others are aware of our bad experience on the day but more so the poor attitude of the High Rocks manager when we emailed him directly with constructive feedback.At Easter, I attended High Rocks and booked a table for 7 on the 27th July. I asked for a particular table but was told that they do not allocate specific tables when booking. I therefore attended the venue the week before to confirm the booking and to ascertain whether I could have the table of my choice, which was table 7. This was confirmed, and I thanked the gentleman on reception for his assistance. There is no need to go into why that particular table was important to me, but it was, and I would have thought that this would have been deduced from my actions.Upon arrival, alternative guests had been given table 7, and when I expressed my displeasure to the waiter, but he said that table 7 had already specifically been booked, although no mention of this had been made to me when I attended the previous week. He offered me an alternative table to that which had been allocated to us, but that would have made no difference to me, so I declined his offer. The food and service was good, although I was ignored when I asked to taste the wine before it was poured. I subsequently emailed High Rocks to reiterate my disappointment at the way in which my request had been dealt with, and received a highly unpleasant response, which did not answer any of my queries at all. It was rude, patronising, and accused me of ‘offending’ them. There was no attempt at an apology, which in itself would have been sufficient for me to draw a line under this. I found the Management’s response to be most unprofessional, which is unfortunate when the venue itself and the food at High Rocks is very good.’

We have been to High Rocks with the family before but it is a distance from us. Our daughter chose to go there for her 21st.... It was excellent...... main reason our daughter was very happy with her choice! Service was very good the food was excellent and the atmosphere, there is a pianist, was spot on. We will be making the journety again as it was such a nice day.

Lovely big venue with wood beams and thousands of fairy lights - accommodates large parties well. The food this year was plentiful with decent portions and well cooked for such a large crowd eg carrots were crunchy and tasty; chicken in pastry was substantial; bread rolls fresh; pesto/tomato/ mozzarella/ rocket starter salad was very tasty - and finished with a sweet if not gloopy ( arent they all?) chocolate eclair. Service was very well managed - with tables being well covered across the large expanse.

The service is wonderful, white napkins placed on your lap and attention to immediate detail for everything required. Food and wine was scrumptious.

Some really positive comments from many of my group as a result of an excellent lunch at High Rocks yesterday. Great first impression on entering the lunch room. Tables nicely set, polite professional, friendly staff and really nice food. Meals came plated and covered to tables and when the covers came off it was a treat to see such nicely presented food that tasted every bit as good as it looked. Vegetables cooked perfectly to retain shape and colour. Hot food on hot plates.

I have eaten here a couple of times, the burger has always been great but on my last visit the sandwiches seemed a bit off, the bread was stale. maybe because we were sitting the sun but wwill give it another try

Went here for Sunday lunch and was, again, delighted with the quality and service. I cannot fault the choices on offer, the staff were pleasant and engaging, the service was exceptional and the food absolutely delicious. We found out later that the chef had been there for several years which speaks volumes about the establishment. Would I go again - without a doubt!

We visited here today for the first time and was pleasantly surprised. The vast majority of the choices on the menu were Gluten Free. The lunch was really nice, food was great and reasonably priced.

Staff was rude, felt really uncomfortable, not very family friendly obviously doesn't like children. Really don't recommend.

To celebrate a birthday, I looked for a restaurant which had vegan options on its menu. Looking at the restaurant’s website, it appeared that there were at least two main course ootions, but the menu presented to us had only the ubiquitous risotto, so no choice. The meat eaters amongst decideded that the slices of meat were possibly pre-formed, probably from a catering pack and probably cooked on the plate and some of it was raw and flabby - very unappetising. Service was very slow although there were lots of members of staff. The welcome was warm, but it went downhill from there. The loos looked, and smelled, like those in an instituion.

5 of us ate here on Saturday evening. Although it was quiet this suited us. The service was excellent, and the food was superb. We all thoroughly enjoyed our three course meal. The only regret that I have is that I live too far away to be a regular.

Had an excellent meal with family and friends. The service was very friendly and well paced, attentive but not intrusive. The food was of a very high standard, well presented, hot and of generous portions. The atmosphere was fun and lively with a good range of music for the disco after the meal.

Have been to a Christmas party here before the dancing has always been fun but food never quite so good so I was very impressed when I went there on Saturday with friends and the food was really good. We all had something different and all was very tasty. They catered very well for me as I’m ceoliac, they went straight away to get me a gf roll and all the food I ate was gf even the sausages gravy and stuffing so a big thank you

From the initial meeting to discuss our needs for a party of 120, including our sister club from Holland, to the final evening, we had a wonderful evening. The food options were great, served by and experienced staff. The disco provided by the hotel played music to our age group and was very adaptable

I like the atmosphere of this venue but the food has not met expectations during the last 3 of the same events I have attended there. The bread was hard; the chicken bland ; the few vegetables overcooked and the desert 'artificial' ie the chocolate sauce on ice cream

The venue and food were excellent. Staff are very friendly and helpful. The rooms are beautiful. My daughters wedding was in the part of the venue that is a tudor hall. It was all done in little light on the beams, which gave it a romantic and fantasy like feeling. The high rocks oposite were really atmospheric. The wedding photos were taken there, which made them different and special as well as romantic.

We had a lovely family Sunday lunch for my mother's birthday. We were very well looked after by the attentive waitor and enjoyed the live background piano playing which was excellent. Good food, lovely atmosphere.

My partner and I married here 3 years ago which was an absolutely perfect day. We visited for lunch yesterday almost 3 years on and we’re remembered by the friendly staff and owners. The food as always was amazing, the prices are very good for the service and quality you receive. Went over to the stunning rocks also. We had a Wonderful day as we always do when we visit high rocks! The best service I have every received anywhere. Keep doing what you do!

After having our daughters wedding here 3 years ago we decided to return for my husbands 65th birthday celebration. We spent the morning on the Spa Valley Steam Railway and returned to High Rocks to meet more family for a celebratory meal. There were 14 adults 1 child and 1 baby. The food and service was very high quality and nothing too much trouble for staff to deal with. Everybody thoroughly enjoyed their meals and were very complimentary. I definitely recommend and would happily return for any future celebrations or a just a lovely meal out.

I was looking for a local pub where a friend and I could eat outside. The very large car park was empty when we arrived and we only saw one other couple in the time we were there. Unfortunately only a snack menu is available when eating outside and all food has to be ordered from the bar. Although the menu was limited the food was very nice and arrived quickly. More of an events venue than somewhere for a pub lunch.

Not too big, but a nice place for a walk. For children interesten too as they van explore a lot. The restaurant offers a great variety.

Fabulous cuisine with excellent service. Only observation was lack of atmosphere as we have dined here twice, once on a Friday evening and the other occasion was a Saturday. The waiter told us that their busiest time was Sunday lunchtimes. Not sure of the reason, but perhaps it is because it is located off the beaten track. However, excellent menu choices and superb quality.

It was a pleasure to return to High Rocks today to celebrate our wedding anniversary. Our first trip back since marrying there 2 years ago and am pleased to say that the service remains as brilliant as it was when we held our wedding. On arrival, we were greeted by a member of staff at the door and spoke to several members of staff who were very friendly and accomodating remembering the smaller details about our wedding which meant alot. The food was 5*.

Giuseppe's restaurant is the (slightly) Italian themed restaurant serving a variety of meals e.g sea bass, beef bourguignon but with the Italian dishes such as risotto/polenta having maybe a little more detail in the delivery. On arrival it does feel like a wedding venue (which obviously is a large part of their business), with meet and greet staff in the entrance hall and a slick process to take you to your table. On Sundays the live pianist is a calming but unobtrusive presence and though the majority of the clientele were older or multigenerational family groups it felt busy enough and in no way stuffy (several tables had younger children and no real dress code). Drinks and dinner orders were taken promptly and the quality of the food was excellent and unfussy (enjoyed by the children) and great value at about £30 per head including a small drinks bill. Steak was carefully cooked and starters and starters and deserts presented beautifully. The main meals were delivered with silver/metal covers and 'unveiled' at the table with separate vegetable side orders. This gave an air of slight 1970s theatre which the grandparents loved. The outside/garden tables also looked like a good spot and the only downside was that the front hall and the toilet areas do look a bit tired.

Just arrived back home after a lovely day visiting the spa valley railway. Stopped at high rocks for an excellent lunch and reasonably priced. Staff friendly and attentive, very helpful with Gluten free and dairy free alternatives for a member of our party. Can't understand why it wasn't busier.

I had some really tasty seafood pasta here! Really pretty location and great food and service. Overall a satisfying, relaxing lunch :)

Popped in for quick drinks /snacks during a trip on the Spa Valley Railway that stops outside the Restaurant. Wedding in progress so some of the patio screened off but still a great open space to sit and enjoy a decent pint and food. Was impressed that despite wedding going on service was still good. Tickets to explore the Rocks themselves can be bought here but unfortunately closed for wedding when we went. Suggest a small gate to Rocks could be marked closed rather than bellowing at the unfortunate chap that wandered in unwittingly .

Sixteen of us celebrated a birthday lunch today and I can’t praise the restaurant enough. The food was superb and the service excellent. We had never been before and took the opportunity to walk around High Rocks before lunch which was absolutely beautiful.

I would highly recommend Borders, the restaurant at High Rocks. It is a beautiful venue, probably better known as a wedding venue, which is downstairs. The service is excellent & the food delicious. There was a set menu to choose from or a large carte. It’s an extremely pretty venue with wooden beams & fairy lights & is set against the stunning sandstone high rocks.

Mixed family party for lunch on Sunday bar service was slow and epos supper slow. They would not open a tab on a card for 1 people for lunch so missed out. We felt we were imposing on them. Bearing in mind it was a beautiful hot day and the place is next to the steam railway just 20 or so people in the garden show voters use their feet. Definite please try harder.

Superb food, lovely staff, reasonable prices. Best restaurant I have visited for many a day. I can't recommend it highly enough: it rocks.( Apologies for the awful pun.)

Hubby and I attended an evening invitation to a wedding held at this venue. The grounds and interior of the venue were all very attractive and well maintained. Bar area was very cramped for the three staff trying to serve an awful lot of people but they did do a very good job. Evening buffet consisted of veggie burgers, cheeseburgers, sausages in rolls and bacon rolls together with the wedding cake. Sachets of condiments were provided. Perfectly satisfactory. Perhaps there should have been a no glasses on the dance floor request as there were several glasses broken which were attended to very quickly by the bar staff but it would have been better for the DJ to have announced that there should be no glasses allowed on the dance floor. All in all a very good evening in very nice surroundings.

Have just come back from High Rocks where lunch was provided for a very large gathering of retirees. Despite the large numbers the three course meal was of excellent quality and the service was impeccable & very good value. It is a while since I have eaten at High Rocks and I had forgotten how lovely the setting and food is. I do not intend to leave it so long before I visit this fantastic restaurant again.

We took friends for a birthday lunch and were very impressed! A warm welcome, excellent food and very attentive staff. Great value! We had a very enjoyable afternoon .

On a wet day after visiting High Rocks it's worth stopping off at The High Rocks for a drink before continuing on with your journey. The staff were all very friendly and I enjoyed my visit.

We had an excellent wedding here 2 years ago on easter Sunday. We have been back since but decided to visit again today and the food and service were excellent. Giuseppe and Maggie also remembered us and took the time to come and speak to...

We visited again for Sunday Lunch. Food excellent, piping hot, beautifully served and reasonably priced. The staff were attentive and friendly.The room just right - good views of the steam train going by. We have visited as just a couple or as a group and...

We attended a wedding here. The staff are really friendly very helpful and so polite. Really chatty and nothing is too much trouble. The food was very good, excellent considering it was mass produced. Piping hot when it needed to be, all fresh and very...

Great for the train spotter. The menu is expensive but we only went in for a drink so cannot comment on the food.

We were allocated the Bell Room (upstairs) for this private function. The service was very attentive and appropriate to the circumstances. The 3-course lunch, chosen beforehand from the set menu offering attractive choices, was excellent and it was also very good value.

Bar staff good, food piping hot but mediocre, toilets freezing cold, Christmas tree not dressed at all except for one string of lights, waiting staff chaotic, menu straight out of 1975. Free minibus back into town a bonus and the bouncer was friendly. OK if...

My group and myself have just had a fantastic time at High Rocks for our Christmas Party. It was a meal followed by a 70's Tribute act and later on a disco. The food was excellent, served hot and each table was served in sync,...

Nice food, price, atmosphere & friendly staff. I love my two courses and everybody had a really good experience.

Once again the High Rocks lived up to its excellent reputation feeding well over 100 people with delicious piping hot food served by friendly efficient staff.

We had our wedding reception here on 11/11/17 And what can I say? ..... WOW!! The food was amazing, the service was beyond compare (especially Adam, literally nothing was too much trouble). From the minute we looked around to book, to the minute we left...

Lovely setting. Shame about the staff. Started with coffees. They were bitter sent tried to send back. Staff didn't want to know. Food was average (Sunday lunch), but the staff attitude was really off. I would give 3 stars but had to knock a star...

On Sunday we had the Sunday lunch at the High Rocks

Went here for a wedding reception last year and must say the venue and food were really good. However the bar staff were totally disengaging to the point of being cold and almost rude and the management were worse. They were so arrogant and treated you like they were doing you a favour. Almost like you do what we say or else we don't really want you here. Wont ever return.

Our daughter and her husband were married at High Rocks, Tunbridge Wells on 17th August. When we first visited the venue over a year ago, we were struck by the warmth, sincerity and professionalism of both Jeremy and Martin whom we met.  They were most hospitable, answered our numerous questions very patiently and showed us around the various reception rooms, together with the outside area.  In the year that followed that meeting, we visited High Rocks several times to eat in the restaurant and the bar and to meet our chosen photographer and florist and it quickly became apparent that Giuseppe and Maggie, the owners, have a devoted, loyal team, who work tirelessly, many of whom have been with them for the last 25-30 years and who clearly enjoy what they do.  Nothing seemed too much trouble and we felt confident that they could cope with anything which cropped up. We really cannot praise Giuseppe, Maggie and their staff highly enough.The actual day was perfect for Rachel and Darren and everything was so well organised.  Although Jeremy had been superb in answering our many questions beforehand, both on the telephone and in person and was so reassuring, unfortunately, he wasn't present on the day itself, but we would also like to say a special thank you to Martin - the Master of Ceremonies, who was incredibly efficient and did a fantastic job at  organising our guests  from beginning to end, not to mention the speeches!Our chosen venue was the Great Hall Barn which suited our needs perfectly, with its various distinct areas and with its fairy lights twinkling, the tables laid beautifully and decorated with flowers, the Barn was exactly what Rachel and Darren wanted.  Every single member of the team was friendly, courteous, helpful and worked so hard, especially when we had a significant number of babies and young children, who had specific needs and also various guests with mobility difficulties, who were taken up to the High Rocks area in wheel chairs,  in order that they weren't left out of that section of the wedding.  We all enjoyed the beautiful three course meal, which was served quickly and efficiently, followed by coffee and mints.We would like to thank Giuseppe, Maggie and all their wonderful team and wish them continued success. They have something truly special at High Rocks and we will certainly be returning to visit them all in the future.

Staff are rude food is not really worth the money only good thing is the building is really nice, other than that we will not be going back

After having a terrible visit here in the past I was reluctant to come back when friends suggested meeting here. However I thought I'd give it another chance.Huge mistake. This place obviously focuses on the function side of the business meaning that the casual diner suffers.Reviews here can't be relied upon as they're a mix of people who attend a function and people who casual dine.Beautiful setting in a poorly run place food was boring and not of the standard I would expect in this area and for a place of this size and location.Sadly I gave it another chance and I won't be back.

What a fab place, with great attention to detail. Excellent. Took my mother who is 81 and my sister for Sunday Lunch here. This is my second time for Sunday Lunch here and was totally wowed again by the service. The food is fab and the waiting staff excellent and the icing on the cake is the pianist who plays while you eat. I must go back, totally in love with this place, great value too

This was the latest of several visits my wife and I have made over the last three years and yet again we were not disappointed. From arriving at the front door to leaving at the end of our meal everything was done to ensure a dining experience of the highest order. The food, service and atmosphere was exceptional. A very special place indeed.

We held our Wedding here on 10th August 2017 in the Presidents Suite and High rocks is a fantastic venue it's extra special definitely not run of the mill, from the moment we arrived until we fell into the courtesy mini bus much later!! the Staff here were brilliant . The food was wonderful how they serve so many people is astounding and everyone's food was piping hot. The disco played all our playlist and sensed the age of the guests and added lots of good old tunes as well as the much newer ones. All our guests commented on such a brilliant day. Thanks so much to Maggie, Giuseppe, Martin and Paul for all your hard work we could not have wished for a more perfect day.

We were invited as wedding guest to this venue. Immediately it was clear that this establishment is a cut above the usual wedding venues. The staff, the food and the location make it feel special. Whilst they cater for more than one wedding at a time, due to the layout of the venue and the excellent staff this does not impact on each individual event, leaving you to enjoy your day confident that all is taken care of. I would not hesitate in recommending this venue to friends and family.

For us, High Rocks is just a little out of the way and not easy to get too from our side of Tunbridge Wells. However the extra effort was well worth while

What can I say?,a perfect welcome from Maggie and the staff (my wife was speaking to her in Italian while we waited for a cab to the spa railway), beautiful but cosy surroundings,we were in the barn,the meal was perfect all courses were served hot to the table,and were cooked to perfection,the wines in the table were good quality Italian wines not your normal bog standard you get in a lot of places (Trebbiano and Sangiovese),all in all a perfect day,thank you.

My fiancée and I visited today for lunch and thoroughly enjoyed it. The staff were all friendly and well organised. The food was great - I had fillet steak which melted in the mouth and my fiancée had the Provençal risotto. We finished the meal with the meringue and chocolate torte. Again, both excellent. Will definitely be returning!!

Great service, well prepared and presented food. Staff seemed absolutely on the ball. Good location for photos as well - but keep your fingers crossed for a sunny day. Cannot fault the venue and the event !

Went to a wedding here, it was beautifully and tastefully decorated, the food was excellent and the staff very friendly, nothing was too much trouble - would recommend as the photos of the wedding party with the rocks as a background are just stunning !!

5 of us on motorcycles went there for a an afternoon drink, 2 of us had prawn sandwiches that were very nice, the staff were efficient, we sat in the garden over looking the railway and the 'Rocks' to the other side, definitely a place to return to, many table outside so not sure what it would be like when busy.

Significantly better than our last visit, the food was very good, and service was more than good. A pleasant surprise and would easily visit again based on this experience.

A fantastic and stunning venue, my brother made an amazing choice to have his wedding here, the staff were ready to greet us on arrival from the train, they helped us with our many bags and talked us through all the essential details. The toastmaster, Martin has perfected a combination of professionalism and humour, he was great fun and took us through everything we needed to do, right down to getting us bridesmaids and the bride down the aisle in perfect timing. The Manager, Paul did a fantastic job of keeping the bride calm when she was whisked away to meet the registrars and he kept the whole day and night running to perfection. Every single member of staff smiled and greeted guests, they were the epitome of the perfect team and I can't express enough how refreshing this was compared to experiences of other venues! The serving of the meal was done to military precision, The owner, Giuseppe was there to oversee all the details and its clear to see where the quality of the staff stems from. We had the absolute pleasure of meeting Giuseppe and his wife, Maggie when we were waiting to walk down the aisle, they are genuinely lovely and personable people, helping us to deal with a slight bridesmaid wardrobe malfunction and helping to keep everyone calm and organised. The love and pride that Giuseppe and Maggie have for their stunning venue is more than apparent, it is clear that their heart and soul has gone into the running and maintenance of the place and their sheer experience of weddings is apparent. Wherever we were in the venue, there was always a member of staff on hand, ready to help and I can't express enough how impressed we all were by their professionalism and perfection. Barry, the photographer met us at the brides hotel at the beginning of the day and took responsibility for getting us there in perfect timing, with some fun shots along the way! As part of the High Rocks team, Barry made the day! He was hilarious and fantastic, he knows the venue perfectly and knew exactly where the best shots would be. I am sure every guest would agree that the beautiful venue and fantastic High Rocks team really made the day extra special and we can't thank them enough for it :)

I found High Rocks to be a brilliant venue for our Leavers' Prom/Ball. The staff were friendly and helpful, the food was served efficiently, the venue was beautiful! I wasn't expecting to like the food as I am a fussy eater, but I ended up really enjoying the meal. The security present was also very good and reassuring, bathrooms were clean, and dance floor and bar were brilliant. Overall, very pleased with my evening at High Rocks, and would definitely consider it again for future events should I need a venue of this type!

I will never come here again. When my food was bad on my visit, I thought it was just me but it's clear now that everyone feels the same way.

Went for lunch with friends. Garden area is lovely but the food is rubbish. A £7 Italian salad was so basic - a few tinned olives and 5 capers. 3 mozzarella balls and a few tomatoes. My friends ordered a £12 steak pie - it was basically a bit of stew with a small puff pastry slice which is clearly cooked separately. Kids food expensive for what it is. Overall a poor eating experience. Bar service slooow. Ok for a drink on a sunny day but that's about it.

We got married here. Everything was just a dream. The food is AMAZING, all of my guests made countless comments about how lovely it was. The grounds in the rocks are stunning for photos, like a fairy tale. The great barn is so pretty that we didn't need to get any decoration or spend any extra costs. Jeremy and Maggie are fantastic at making you feel like you are their soul priority and make sure everything is perfect.You do get a toast master included in your package if you want one, I would strongly recommend not using him. He was very pushy about things that I had really planed out that I ended up having to change on the day such as how my bridal party walk down the isle and when and who does their speeches. He made me feel slightly uncomfortable when I said I had set ways I wanted things and just in general a bit forceful.

Having visited this lovely venue many times (including getting married here 10 years ago)I felt I had to write my honest review. The location, gardens, outdoor area still as beautiful as its always been but the inside and interior looking very tired now and in need of a good clean. When we arrived (A very sunny Sunday afternoon) We were worried that we hadn't booked, there was no need to worry as the place was practically empty (even the terrace) and once our food arrived we could see why. Such a shame. All of us from our party of 6 were so disappointed with the bland, unimaginative food. The staff were friendly enough but it all seemed very disorganised and old fashioned and literally hasn't changed in over 10 years. From looking at the other reviews they look to be doing well with their functions but the bar food, individual customer walk in experience was very poor and most disappointing. - Come on High Rocks, bring yourselves into the 21st Century!

Organised a work do (for 250 people) and the experience has been first class all the way. The owners couldn't have done more for us, and the same goes for their staff who were fantastic. The food was amazing (best beef Wellington I have ever had) and the venue is just beautiful. Couldn't have asked for more. Real quality, truly recommended!

In the past, I have had a Birthday Party there, and both my girls had their Wedding receptions there. More recently, I have been for a walk around the Rocks and a light meal. I have always been very happy with the service and the food. I'm now booking a Christmas party for December and we look forwards to that. Well worth a visit, the setting is beautiful and if you do not want to drive post party they have a minibus to town for their customers. Brilliant !!

We had our Summer Meeting at High Rocks yesterday and I have nothing but praise for the very high standards of this venue. The food was very good indeed and the service absolutely fantastic: friendly, efficient and yet unobtrusive. Congratulations indeed to everyone on their team.

My Wife and I attended High Rocks on 28th May '17 together with some 60 guests to celebrate the Diamond Wedding Anniversary of friends we had known for many years. We have attended High Rocks on numerous occasions over many tears and as always the food, service and general relaxed atmosphere was excellent

The cascade of recent vitriolic reviews gives one the impression there is an unjustified conspiracy to diss this excellent establishment, which is truly a jewel in West Kent’s crown. The proprietor, Giuseppe, is rightly proud of his business; he has exacting requirements and delivers a cuisine and service to match. Some of these complainers seem to mistake his passion for food and organisation for inflexibility or worse. I have been a customer of High Rocks for many years and have taken part in several highly successful dinners, dinner dances and weddings there and have nothing but praise for the dedication and professionalism of the staff, quality of food, and value.For those who have not yet experienced this venue, you should not be put off by thoughtless, one-line “reviews”... you will very pleasantly surprised.

Home from a meal today at High Rocks to celebrate my dad's 70th Birthday. We had a lovely day, the food was excellent, and the service perfect. It was our first visit, so didn't know what to expect - it certainly won't be our last!

As a family we have visited this venue so many times, we have had family parties, Sunday lunches, attended there tribute act evenings, had our Christmas dinner and even arranged parties for the company I work for.Not once can I say that the staff have been anything other than extremely professional and friendly and the previous comments leave me speechless and annoyed.We have never had cause to complain about anything. Despite the negative comments made on this site which I feel are unjust and unreal I would have no problem returning to the High rocks and will be doing so shortly.Genuine people that use the High Rocks know the service they get and will I'm sure keep going there.Whatever the managements issue is with one particular customer that is there business and nothing to do with anyone else. No I am not worried about being sued.

Looks very nice from the front. However the staff have poor customer service skills, food very minimal and barely warm- certainly not hot. It's very overpriced, your purely paying for the nice looking part of the hotel.

Slow service, indifferent staff and arrogant couldnt-care-less management who didnt even want to hear our complaint. Food was average, rather over priced. Overall, a terribly disappointing experience we have no wish to repeat.

Fabulous place for a wedding! We were a huge wedding parting in the Great Hall Barn and were taken very good care of, the food was excellent and the staff very professional, and attentive but not overly so. The grounds for photos are beautiful and unusual. The photographer was brilliant. Highly recommended.

We came here for a wedding and the place was stunning, the barn was beautiful and quaintly decorated, the staff were present and helpful. The food was delicious and served piping hot. The venue and surrounding area was picturesque and made for some beautiful photos. Highly recommended.

Our daughter got married here on Saturday 8th April and I cannot praise this venue highly enough. Every single member of staff was friendly, efficient and very professional.The whole day was beautifully organised and ran very well from the master of ceremonies , serving staff, bar staff to the security staff and the mini bus drivers. The food was excellent and hot, no mean feat with nearly 150 guests to serve. Roger, the evening dj was excellent and kept everyone dancing from 7.30-2.00 am. He played nearly every song on our request list. The whole day was helped by the unseasonably hot sunny weather. Thank you to everyone at High Rocks.

High Rocks really is a beautiful place, my partner actually proposed to me in the rocks ... and we have booked our wedding here for September. Every time we visit High Rocks the staff cannot do more for you, genuinely nice warm happy people and a pleasure to speak to. Jeremy is top class, what a lovely gentleman he is.The grounds are well kept, it is a place we really enjoy visiting ... happy surroundings. I cannot wait to make our special day memories here with our loved ones :)

My youngest son got married at, and had his reception at High Rocks yesterday 4th April.Right from the very first meeting at the venue the whole process was conducted with the calm efficiency that comes with experience of managing these events. Our first contact was with Jeremy who gave his advice freely and, without who, things could not have run so smoothly. Nothing was any trouble for him to sort out. On the day of the wedding he made himself available and he, together with the excellent Toastmaster Martin, ensured that everything ran like clockwork. It took all of the possible stress out of the equation.The venue itself is magnificent. Our son's ceremony took place in the Great Hall Barn which easily accommodated our party of 125. The wedding photographs were taken, in the main, on the rocks where the guests were served with drinks while the Barn was being made ready for the meal. The meal itself was marvelous and somehow they managed to serve the food piping hot to all 125 guests.I could continue to wax lyrical about this place, but I'd suggest you contact them yourself if you are seeking a wedding venue. They have smaller rooms available as well.

I haven't left a trip advisor review for a very long time but I feel I should in this case. My partner and I were quite nervous about attending the Mother's Day lunch at High Rocks today as we have booked our wedding here in Dec and i have recently seen quite unflattering pictures on trip advisor of the wedding breakfast (see for yourself). As a result (and to be completely honest) we were so concerned about our wedding being held here that we were seriously considering changing location. I really need not have worried, The venue was prettier than I remembered and Maggie and her staff very welcoming. The food was excellent, really lovely and aesthetically pleasing and did not resemble the unfair pic at all - thank god!! We were so relieved! I feel some of the reviews and pictures on here are not a true reflection of what High Rocks have to offer. They had a singer during the lunch who was so good we are trying to book him for our wedding to recreate the atmosphere today. So any future wedding parties pay no attention to TripAdvisor and go and judge for yourself. The team at High Rocks know exactly what they are doing and they do it well, I feel our wedding is in very safe hands.

We had a wonderful fun family walk/run/scramble/snowball fight in the high rocks .. running across the bridges, exploring the outdoors- PERFECT So once we're all worn out, with 4 hungry teenagers... we unanimously decided to warm up in the pub with some drinks and hot Chips... YUM.Total shock !! We're only allowed to order a side of chips IF you buy a main meal ?!?! HUH ?! Here's 6 people just wanting a portion of chips each.. but we were denied !!! I did feedback to the man in charge, however his *reason was that they have previously had 6 people come to the pub and order only 1 portion of chips between them ! OMG what will they do ?? Give the customer what they what ? NO. Let's make a rule do this kind of nonsense never happens again !! SERIOUSLY!!! Come on guys - wake up and give the people chips or garlic bread or any side they so desire. P.s I made an account to write this. It woke me up in the middle of the night I was so outraged Miss B Reay-Smith

We got married here last year and we had a lovely day. Everything we wanted was done and we were really looked after. The meals all came out within minutes of each other and wine was kept flowing.We were the only wedding there on the day which was great as we had the pleasure to ourselves. It was a lovely touch hearing the steam train in the background during our ceremony. We were married in the President's Suite. Only thing I would say is that the DJ could have interacted with the guests a little more. But fab day and all I could wish for!

We attended a wedding and reception held at High Rocks for a party of 150+. The staff, food and venue were excellent and I would happily recommend High Rocks. Clearly they have experience as a wedding venue and it all appeared to work like clockwork. A big thank you to the team.