The Chandelier Restaurant at The Spa Hotel in Tunbridge Wells

Beautiful grounds and hotel. Staff is very friendly. I can confidently say this is a must stay when you’re in Royal Tunbridge Wells.

Had a wonderful time here. Irena the spa receptionist was fantastic and so attentive. Luda my masseuse was so professional, asked if I had any injuries, how soft or hard I wanted the pressure. I came out fully invigorated. My partner also enjoyed her session with Abby. Great couple of days.

A very smart hotel set in extensive grounds with a gym and a small swimming pool. It used to be owned by the Goring family but was sold a few years ago and lost some of its character. Still worth 4 stars however.

I had a lovely stay here for my solo break. The room is beautifully and comfortable. Staff are really nice and helpful with all questions. A dip in the spa is relaxing. Not far from the centre of town. Perfect location if you want to be minutes from town but in a peaceful relaxing environment. Enjoyed the breakfast

There is a large garden behind the hotel that is very beautiful and special.

We stayed here on the night of our wedding (held at a nearby venue) and it was absolutely beautiful. The honeymoon suite was gorgeous, the bath in particular was lovely and exactly what you need after the longest, busiest day of your life. The bed was super comfortable, breakfast the next morning was brilliant and all the staff were lovely throughout our stay and to all of our guests who also stayed there. We will definitely go back to use the spa facilities soon!

Mixed review here! Beautiful place and surroundings. Absolutely amazing massage. Lovely staff! However, I believe I slept for around 2 hours, the bed was very hard and uncomfortable. As for breakfast, my husband only ever has toast, so I ordered myself a cooked breakfast, him toast, and I added toast onto mine hoping that they would send it so that his breakfast was sufficient. 'a selection of toast' includes 1 slice of white bread and 1 slice of brown bread. Given that we paid for 2 people to have breakfast I had hoped they would add the additional toast I added onto our order, sadly not. I had Inedible rock hard black pudding also. We were given a huge jug of milk yet a tea pot thay only held enough for 2 small cups of tea, which didn't make sense and seemed a waste. We left early, losing money for a massage I had booked for my husband, to go home and eat and have a decent cup of tea. Sadly we wouldn't stay again, but would 100% come back to use the spa!

Attended my sister's wake. Everything was as we hoped it would be Staff extremely pleasant and helpful. 10/10 and some.

Wonderful clean comfortable hotel

Location great as close to centre of Tunbridge Wells, room was “ok” for the price, tired but fair sized for a standard double. The bed was poor, far too hard and v small. The spa is tiny, only 5-6 places to sit and all taken by towels but no one in site. The sauna’s heat was too intense and light bright so couldn’t relax, the steam room barely “steamed” and just smelt stale/mouldy. Breakfast was average, continental not much there and the cooked was poor. Avos on toast with eggs, the toast was tiny so the portion looked like a fine dining starter, without the fine. Don’t rush there

Lovely little room for get away, food was lovely, didn't get to use the pool or facilities but will definitely come back

Very clean and tidy hotel. Staff make you feel welcome and attend to your every need. Quality of food in restaurant is excellent. However, English breakfast could be a more generous offering, given the £17 price tag.

Very beautiful period hotel, magnificent decor, spa, swimming pool, large park, quiet location. Everything is perfect, very clean and very well maintained. Very nice home. But downside for the restaurant. Dinner was very expensive and quite ordinary. Very disappointed with the kitchen. The breakfast is very varied but the service is very slow. We ordered eggs and bacon which we had to wait 45 minutes for. In the end, we asked for faster service on other days and there was an improvement. On the other hand, we preferred to dine elsewhere the other evenings.

Went for breakfast, full English. Medium busy in the restaurant and good service. Breakfast was a mixed bag, I would go again. Good coffee mushrooms n hash brown, ok sausage and bacon, eggs could be better, beans and black pudding not for me. Cold buffet has a limited selection. Looks like a lot has been spent on decor, so let down by the plastic plants.

Spa area and pool were very poor. Breakfast was good. Rooms very good. To recommend

Came here for an Afternoon Tea & was "Blown Away" by the friendly service & quality of the cakes & sandwiches. Great value & will certainly return again in the Summer months.

Rooms are what you would expect for what your paying for. They cover the basics for the room I was in and maybe upgrading would be a better option next time. Food was really good, and there was more of a good portion of meal sizes. This was better than what I was expecting. It arrived in a timely fashion after ordering. Carpet be use a freshen up. There was a clean and comfortable environment when dining in.

Gorgeous hotel, friendly staff. Beautiful rooms and nice spa. The grounds are pretty also.

We wanted to reach out and say THANK YOU SO MUCH to everyone at the Spa Hotel for all of your help in coordinating our wedding. Everyone was absolutely incredible, so attentive, conscientious and helpful throughout. Everyone’s knowledge and experience was really appreciated and helped the day to run really smoothly. We loved every moment and wish we could do the whole day again! We could not recommend the Spa Hotel enough! Such a stunning venue, lovely food, stunning bedrooms and beautiful grounds. Thanks again! We look forward to coming back :)

We had a last minute stay here last night due to the down pour of snow, meaning we couldn't get home. I have to leave this review to say a special thank you to all the staff. They were so friendly and accommodating, especially the front of house team who were run ragged helping lots of other unfortunate folk who couldn't get home that night. The staff really make this a special place. It has a lot of character, is charming and you feel at ease. The room we booked was classed as 'spacious' and it lived up to its name. Would highly recommend mostly due to the team of friendly staff.

Very impressive building and grounds. Plenty of parking space. Very warm and friendly staff. Ask for the poached eggs at breakfast instead of fried they are really special...ask my wife if you doubt me. I used it to visit Sevenoaks but don't travel when the schools are coming out. Handy for everything so will be visiting again.

Three of us had a meal here last week which was suppose to be a celebration meal. The food was extremely slow in coming and when it did finally arrive was a very small amount for the vegetarian dishes of cold cauliflower and lentils costing I believe around £18 each, my husband had the pheasant which was not properly cooked. As this was a specail family occasion I did not want to complain and make a scene but when we walked out the door my husband said for the price £80 he felt we had been ripped off. I complained later by email but was offered a bottle of wine, not good enough when the meal was so lousy to repeat again paying that price! There are many other places (but not the Spa) I would recommend in Tunbridge Wells for that price for three meals and two glasses of wine!

Went out for an evening meal with my wife and elderly mother to a place we consider to be 4 star up market hotel/restaurant, very disappointed with the service and the food. Main meal cold and returned, not what you would expect from the standard of hotel such as the Spa.

Booked a table for 4 as part of my wife's birthday celebrations and had to amend the timing at the last minute as my son and his wife were running late. Rang the Spa Hotel and this was not a problem.The food was very good with ample proportions, maybe more than enough for some. We all enjoyed the 3 course set menu, chose a good bottle of wine which was reasonably priced and afterwards enjoyed a coffee in the lounge. The restaurant staff were very attentive and there were no delays in serving between courses, which we have experienced in this restaurant before, possibly being the last family of the day to sit down to lunch might have had some bearing.Everything fine up to this point. I asked for the bill and immediately noticed they had added on £16.00 for 2 Chicken Terrine's which were included in the cost of the 3 course set lunch. On pointing this out, and after a small wait the bill returned minus the £16.00, but I observed that the discretionary 12 1/2% service charge was exactly the same as when it included the 2 erroneous items, of course this should have been reduced accordingly.In fairness, when I pointed this out, the service charge was immediately taken off, guilt or what? I suppose you can say by them making this mistake I ended paying less than what I would have done if the bill had been correct in the first place.This sort of thing really annoys me, it makes you wonder how many people would have noticed this. My recommendation when dining at the Spa is to really scrutinise your bill before paying.

Went to see what it was like for a future wedding reception my son was planning and had booked Sunday lunch.No one took our winter coats so were left to drape on the back of chairs.Had to ask for wine list.Indifferent service from the waiter and waitress. One of which had a metal nose piercing ~ would have thought that contravened Food Hygiene Regulations? Even Macdonald's don't allow that.Had to wait ages for more bread for some odd reason.Starter of smoked salmon terrine tasted nothing like salmon at all. The beef main had no taste and those that had the lamb said it was tough. We were not offered any condiments mint sauce or horseradish. We declined sweet.Overpriced for quality and have had much better food in pubs at half the price.Needless to say the wedding lunch has been made somewhere in The Wells.Place looks jaded. Only four tables taken in the huge restaurant when every other hotel in Tunbridge Wells was booked for lunch when we tried the week before.Good parking though!

Excellent service , gorgeous food obviously created, very romantic setting. Chandeliers are very impressive

Had dinner in the chandelier restaurant. The food was excellent and the service was friendly. But as we were the only table in the restaurant on a Saturday evening, it unfortunately lacked atmosphere.

We came here for Sunday lunch. The atmosphere is pleasant with lovely chandeliers hanging from the ceiling and views of the garden area. Specials include 2 or 3 course meals at a good price. We chose to have the entree with dessert.

The Service and food offering were impeccable in this Classically elegant restaurant within the Spa Hotel Tunbridge Wells.

Really nice restaurant, good decor and first rate service.....but very quiet and very limited menu choices.

Just popped in for lunch on Wed after Christmas. Excellent service and delicious meal. Very relaxing visit in a very attractive hotel. We have used this venue several times in the past six months and it has been consistently good.

Have not been to The Spa Hotel for several years so , as we were coming up from the coast to meet up with friends from London we thought an ideal place to book for lunch . We arrived a little early expecting to have a pre lunch drink before going into the Chandelier restaurant, but this was not offered or seemed to be available. There were only 2 seats as although no one else there , the low tables were set up for afternoon tea ( this was at 12.30) .On entering the dining room we were shown to our table , no where to put coats , so these we put over the backs of our chairs!!!!!!!!The drinks order was taken but was not correct, the starter was Ok but nothing special , my husband had a piece of crab shell in his.- no bread rolls , just a slice of bread. The main courses of 3 roast beefs and 1 turkey were Luke warm and the roast potatoes also warm but hard as if they had been “standing “ for sometime. We had to ask for condiments, as these were not offered.Only two of our party had a dessert , the Christmas pudding again Luke warm and incredibly sweet, which detracted from the dish. The China was mismatched - gone was the nice white crockery. It was certainly not good value for money.Apart from the whole meal being disappointing, The Spa Hotel had changed for the worse from our last visit.Then on arrival someone took your coats, showed you to seating in the lobby where drinks were offered. Gone are the nice touches of having your seat pulled out for you in the restaurant and napkins unfolded for you. Gone is the lovely food and exceptional service.The whole ambience has gone and the magnificence of what was The Spa Hotel has gone - completely down hill. We shall not visit again.

We enjoyed a meal here on our first night at the hotel. Can't wait for the next time we are there. Excellent value.

Celebramos un pequeño almuerzo privado y quedamos muy satisfechos con el servicio, el ambiente y la calidad de los alimentos. El hotel en sí está maravillosamente situado, a unos 15 minutos a pie de la estación de subida -. Todas las zonas comunes tienen grandes ventanas que dejan entrar mucha luz natural. La comida era magnífica, aunque el tamaño de las porciones son demasiado generosos. El cangrejo y el entrante de gambas era de tamaño principal campo mientras que la ternera Wellington fácilmente hubiera alimentado por dos. Sin embargo, como era tan buena, me di cuenta de que casi todo el mundo había terminado, aunque no había espacio para nada más.

Food was very good, service was good. There was a good choice on the menu, the staff were very helpful. Would recommend.

En general, la comida fue decepcionante, especialmente teniendo en cuenta el precio. Mi hijo y yo pedimos el Gnocchi que estaban destinadas a sabor de castañas y eran sosas y había sido fritos. También fueron servidos en seco. Honestamente puedo decir que era la peor gnocchi que he probado jamás. No decirle al personal y me dijeron que iban a pasar en nuestras recomendaciones. Mi hijo también comentó que era la primera vez que él ha tenido una comida de tres platos con pan y no nos sentimos llenos. Mi comida hijas también era pequeño y aunque dijo al personal que ella no gusta de calabaza el personal fue incapaz de ofrecer una alternativa.

Almuerzo familiar 11. Una habitación preciosa con unas vistas impresionantes de los jardines, aunque no hay mucho ambiente ya que era muy tranquila. La ensalada de tomate era sencilla y pequeña, aunque el pollo y salmón fue declarado sabroso. Los asados del domingo fueron muy buenas, generosas porciones y la carne agradable y raro como solicitado aunque el patatas asadas probablemente fue durante un tiempo sentados alrededor! Los postres eran buenas y el servicio fue atento en todo momento. En general una comida agradable aunque la regla.

As regular customers we booked Sunday lunch for 1pm. No one greeted us, after a long wait we eventually ordered drinks, they took 20mins to arrive and the order was wrong.

A principios de este mes tres de nosotros comimos en el restaurante y me araña escribió que tenía una comida realmente genial, pero que la cocina era increíblemente lentos en el servicio. Recientemente un grupo de nosotros tuvimos el almuerzo y no sólo la comida excelente, pero el servicio de la cocina era perfecto. Los españoles Maitre también merece una mención especial, ya que no sólo es encantador y amable, pero muy eficiente. Si estas normas se mantienen, entonces nadie puede criticar el restaurante. Es una preciosa habitación con sillas muy cómodas, un agradable perspectiva sobre el frente y aparcamiento gratuito. 16 libras por menú del día de 2 cursos y 20 libras por 3 campos. No se puede hacer mejor que eso! Espero que se cambie su menú regularmente, por lo menos mensual, semanal, de lo contrario si no como muchos restaurantes de estos días se torna muy limitante si visita con frecuencia.

Almorcé araña nuevo recientemente en el restaurante y la justicia nos dicta que puedo actualizar mi comentario anterior. Allí me expresaron su decepción en lo que solía ser uno de los mejores lugares para comer en Tunbridge Wells; tenía en verdad ha caído en picado. Sin embargo, el chef ha cambiado de nuevo y hay un nuevo Maitre y las cosas han mejorado mucho desde mi anterior crítica. Su sin duda merece la pena ir para su almuerzo, a precios razonables. La opción a la hora del almuerzo es mucho mejor y la elegancia del restaurante es inigualable en la zona.

Tres de nosotros tuvimos el menú fijo, 2-campos £16, 3-campos £20. Excelente comida, relación calidad-precio es muy amable y eficiente personal del restaurante. Habitación encantadora parte de los jardines. El único inconveniente fue que la cocina era un poco lento.

Had a meal here with friends the night before a wedding at the hotel. Portion sizes tiny and food lacked flavour. Service slow, we didn't order wine but weren't offered any other drinks during the meal apart from one at the beginning. I was still hungry at the end of the meal and had a packet of crisps and peanuts when I got back to my own hotel. I was very worried about what the food would be like at the wedding but it was excellent! This made me question whether it was a different chef?

defo worth going to when live music is on especially when mick mepham is in town fantastic night of music

Proper restaurant. Wear something decent. Even Rod Stewart would hopefully wear a tie. Impressive room.

Average at very best. There was a rather large group of us but I was still expecting the food to come out hot. Only way i could ensure this was by pouring gravy all over it. We all went for roast dinners and the beef was very nice but there was not enough in the way of vegetables and the roast chicken that some ordered looked more like a starter as the portion was so small.Its a classic case of nice tasting food but tiny portions. Might be ok for 60+ year olds but anyone that has a decent appetite will walk away still feeling hungry.For the price paid we expected more. £8+ for a starter and £15 for a roastWont be coming back in a hurry. If its a roast dinner you are after I would suggest going to a nearby pub.

I had been eating at the Spa Chandelier restaurant for some years and the food has always been very good but it is even better now.The Menu du Jour is great value. I had chicken liver parfait, pig cheek dauphinois and treacle tart. They were all superb.As always the service was excellent and it is so nice to be able to sit in a restaurant that has plenty of space between the tables.

What a fabulous lunch we all had today. Wonderful dishes which looked like works of art and tasted divine. Colourful, mouthwatering and delicious. We actually felt they looked too good to dismantle! Superior service and nice quiet music so that we could actually hear each other talk. Beautiful garden and surroundings. We will be coming back again.

Took a client of mine for dinner here as know it is always impressive and the space means your conversation remains private unlike a lot of restaurants in town where you're a bit on top of each other. We had drinks in the bar which has changed beyond all recognition of the last few years and is now a fantastic place. Dinner was excellent, relaxed, unhurried service, stunning food throughout. I eat out a lot now for work and socially and find it really easy to forget the difference between a good meal out and proper fine dinning experience. This was definitely the later and not as expensive as I'd expected.

Stayed and ate here for my father in laws 60th birthday, had a fantastic meal full of flavour acroos all dishes great wine list and good service would recommend.

Lunch here midweek is still a satisfying experience overall, but to some extent the impressive surroundings, leads to higher expectations than can be reasonably satisfied by a set lunch with a limited choice. Nevertheless if you like to eat in a magnificent well lit dining room, with white linen tableware, rolls and water on the table, a full set of cutlery, comfortable upholstered chairs, and a decent carpet, with a reasonable distance between tables, this is still an enjoyable experience. The friendly staff ( now less formally trained and attired than in the past) are pleasant and helpful, and happy to serve more rolls without demur. So with a set lunch you get a lot for a reasonable price. If you wish to match the surroundings, and impress your guests, choose from the a la carte menu, and the pricier end of the extensive wine list.The set food was well cooked, the plates were warm. Portions are modest, and arranged in the modern fashion. One major disappointment was the Lamb shank came shredded, spiced, and in sausage form. It was tasty but looked more like another alternative - the boudin. This was apparently a culinary flourish by the chef, and not an ordering error. This sort of experimentation may be in fashion, but this restaurant attracts many elderly customers, and they expect lamb shank to be on the bone and instantly recognisable. The glass of house wine, the starters, and the puddings were modest too but good, and finishing with petite fours and coffee left us satisfied. There are not many places in Tunbridge Wells which deliver so much for so reasonable a price, and where there is a generous carpark and well maintained grounds to stroll in.

2 years ago this was one of the best places to eat in Tunbridge Wells. Then the chef changed and the food was still good but the set menu choice particularly at lunchtime was poor unless you wanted to eat off the a la carte - the prices alc are just a joke - £37 now reduced to £32 for a fillet steak!! Then the excellent maitre d' left and the front of house also went downhill. A slightly more extensive set menu has been introduced but it changes only once a month and the quality of the cooking has gone down. This has to be the best dining room ambience wise in Tunbridge Wells but everything else is just not up to scratch. I used to lunch or dine here at least once a week. Sadly, no longer.

I thought the days of subsidised meals were over. So my advice is hit the Chandelier restaurant for one last lunch before someone wakes up, smells the jus, and flicks the switch. You can get a three course lunch with wine for less than £20. It doesn't take the brains of Einstein to work out that each meal served must be costing the Spa Hotel at least three times that much in staff costs, ingredients and overheads. So why do I predict it will close? Simple. Firstly, this once thriving establishment has become a modern day Marie Celeste - empty and forgotten. Secondly, it must be losing shed loads of money. The front of house is efficient and friendly, the surroundings elegant and sophisticated and the prices competitive. However, the essential ingredients for a thriving successful restaurant have disappeared - that is an imaginative, savvy and receptive chef; and as a consequence, customers. Put simply, customers have disappeared because what is offered just doesn't cut the mustard. The menu choices have become characterless, predictable and repetitive and as a consequence the food now fails to excite. Portions are skimpy for some dishes and the offerings have minority appeal. The quality of the ingredients seem ok but their preparation won't win any prizes. It's no longer fantastic. So you might want to get yourself along there for a final voyage before the good ship 'Chandelier' sinks in a sea of indifference. But be warned, £20 for three courses with wine may appear to be bargain of the year but that's about what it's worth.

The Daily Menu is good but the A La Carte much better. We enjoyed dinner here on two occasions. Fish courses were excellent, and Chapel Down an excellent accompaniment. Beetroot cured salmon with horseradish icecream novel and memorable......Spring vegetable salad beautifully presented. Desserts provided an excellent conclusion, although difficult to say no to the cheese platter. Deserves recognition Thank you

Had a wonderful lunch here today to celebrate my sister's birthday. Beautifully presented food which tasted sublime. Excellent service. Very nice restaurant which felt special, very grand. Lunch excellent value. Will definitely go again. Loved it & i'm very fussy!

A very good meal - waiters were helpful and friendly with suggestions. An expensive dinner, but for a special occasion, well worth a visit for the good food and luxurious décor.

The food was excellent. Delicious, well presented and imaginative. The big disappointment was that the portion sizes were stingy. The Chef must have gone to Mr. Bumble's School of Catering. My salad starter came up tiny and was gone in three mouthfuls, but I decided not to say anything. The main course was fine, but the sweet was such a small portion that I just had to send it back. This was rectified with little fuss. I was grateful for being able to fill up with the delicious bread. It is interesting to note that a previous reviewer also felt moved to comment on the portion sizes. I would have had the cheese board but baulked at paying a £5.50 supplement because it would have meant paying £10.50 on top of the two course menu price just to have a cheese course, which is quite ridiculous. The Table d'hote lunch time menu choice was three choices for each course - including the vegetarian option. However one of the starters was chicken and guess what was one of the main courses? - yes chicken. Not carefully thought through. As a rule, I quite like small menus (but not small portions) because they (usually) indicate freshly prepared seasonal food. It held true here - but a main course red meat option would have been welcome. As far a price is concerned, it wasn't the cheapest around but neither was it the dearest. Tunbridge Wells is well provided with restaurants offering equal value, although, to be fair, not many offer the same level of refinement and quality of food. It is difficult to see what market and what profile of people this restaurant is designed to appeal to at lunchtimes - and where they might come from. There is no passing trade, competition is fierce and they are 'out on a limb'. Therefore the restaurant must rely on word of mouth. Addressing the portion size problem, sorting out the cheese supplement and providing a wider choice of menu items would undoubtedly widen it's appeal. There were no more than 12/14 diners at lunchtime on the day of our visit, which is telling. I would say the price of £15.00 for two courses and £20.00 for three courses on the table d'hote menu was pitched right. Any dearer and the restaurant might end up with even less customers.They are so very nearly there and they deserve to do well. The food is approaching Michelin standard, price is spot on, service good and it offers a welcome degree of sophistication. The Chandelier restaurant definitely has the potential to be Tunbridge Wells' best kept secret. I would go back, but in my opinion, it's appeal is limited. I can see many might easily come away disappointed because of the lack of choice on the table d'hote menu, and the tiny portions. Next time I'd hope to be met with a bit more variety in respect of menu options and definitely a lot more food on my plate.

We ate dinner in the Chandelier restaurant on both the 24th. & 25th. May 2014 - both were enjoyable experiences.The restaurant itself is traditional in the 'country mansion' style and very elegant; as its name suggests it has beautiful chandeliers. It also has large windows with a pleasant outlook - especially those at the far end which overlook an attractive small pond, shrubs and trees. The tables look good with decent linen table cloths. There is plenty of space so one feels one has some privacy.One can choose from the A la Carte menu or a very reasonably priced (but consequently more limited) Table-d' hote menu - this was the option we chose.Service was superb from start to finish - friendly, yet efficient and professional.The food itself was very good, as it usually is - we've eaten in this restaurant a number of times over the last ten years and have always found the meals to be of a high standard - well cooked and presented with the portion sizes being correct (in my opinion) for an average person.Eating in this restaurant always seems like a special occasion and I hope to return in the not to distant future.It should be noted that the current owners are refurbishing the public rooms of this hotel so it is possible the restaurant may be closed for a little while in the not to distant future in order to be re-decorated. This does not in any way indicate the restaurant is shabby in any way it just indicates the owners wish to keep up a high standard.

Having been asked to select a restaurant for a special celebration, and on the basis of several previous visits for meals, our host arranged Sunday lunch in the Chandelier Restaurant.The usual elegant surroundings followed by poor service and regrettable food.The waiters appeared to have little or no conversation, and a request for a second bread roll was greeted with little interest followed by a wait of some 15 minutes, presumably whilst rolls were cooked since they arrived hot.The main course (roast pork) was served scarcely tepid and having the appearance of being left under heaters for a period. The accompanying vegetables for four adult servings arrived in one single dish holding just about two portions.The final bill was presented after waiting for 20 minutes or so, by an offhanded person who gave the felling of dealing with matters far beneath his proper station. Our host's letter of complaint was answered with a partial apology offering a free bottle of house wine when next dining in the hotel .ONCE BITTEN....TWICE SHY. NO Thank you! Money is hard earned without needing to be wasted. There is no excuse for poor service and quality in the hotel's feature dining facility even if there might be other busy areas in use. An establishment of this standing should have the expertise and ability to ensure that their standards are maintained..

The food anc servide were very good. Nothing was too much trohble. Its a beautiful room and the tables are well spaced so guests aren't sitting on top of each other. They use this restaurant for breakfast as well and its very light and bright.

We went for new year`s eve dinner and we`re surprised with the excellent atmosphere at the restaurant.All the food and service were excellent apart from the soup which had an awful burned taste. Its unacceptable to serve a soup in that condition, considering the price that I paid for. Apart from this poor detail all the evening was amazing.

Good value lunches, we have been several times and the restaurant was always full, I understand they have a lunch club, I wish I lived nearer as I would join like a shot ! A little bit of old world charm, thank goodness the restaurant hasn't gone to bare floor boards and tables with no tablecloths !

We always enjoyed eating here. Lovely food at s good price.However our last experience was ruined by the manager who rudely asked us if we had requested our bill which we indeed ordered when our dessert was served. When confirming we indeed had, he rolled his, gruffed and walked away. When he came back with it he said in a sarcastic way: so in a hurry then.Now we are completely miffed as to why he reacted this way when up until then enjoyed a lovely dinner and spent quite a considerable amount! A real shame as the other staff was lovley

Had to meet a friend for lunch and he suggested the Spa. Was kind of taken a back expecting a pub. Whilst the restaurant had only 4 other bookings this should not be taken as a review of the food more a reflection on their advertising. Was pleasantly surprised to find they were offering a two course lunch for just £12.00Large airy room with attentive and friendly staff. Interesting menu to choose from. Both courses were well prepared and presented.In summary not at all the stuffy environment I was expecting and the food was modern interesting and very taste.

I would never chose to eat in an hotel restaurant but the people I was visiting had selected it and I was delighted to find all my prejudices overthrown by a really good lunch.The setting is most gracious with lovely garden views, the ambience elegant and the service professional.There are daily fixed price menus as well as an a la carte. There is an emphasis on seasonal produce and everything was beautifully cooked and presented. All three starters were delicious. My fish was clearly very fresh and the vegetables perfectly cooked. None of us was planning on a dessert but the list was so inviting that we all did in the end. I had the plate of cheeses which were well chosen, in good condition and freshly cut. The wine list is comprehensive and not overly expensive.I was surprised and very pleased to find such good, modern, cuisine - and in Tunbridge Wells with all reputation for stuffiness. This is a high class restaurant by any standards.

The food and service at this restaurant are excellent. The Portuguese mitre de and the rest of the staff can not do enough for you. And the quality of the food is first class.

Been there today for a meeting. The meeting room was spacious and well equipped. The staff was really pleasant and very responsive.We had lunch served in the restaurant and food standard was absolutely great, tasty and filling - proper food and not sandwiches for a change. Daily delegate rate was affordable, considering the level of service received.Did not have a chance to stay overnight or use the Spa, but I will go back to try it out.

My Mum and I arrived here for dinner. We were shown to our table, and given our menu and the wine list. We then ordered and the water and wine arrived promptly. However we waited a good hour for the starters to arrive. Unfortunately the carpaccio of beef was extremely disappointing. It was not thin or pounded thin as it should have been. There was two slices of the beef which was a rather small portion. Unfortunately the meat was too thick to be cut with a starter knife and instead pulled apart!! We only accepted the starter as they promised that the main course would be served promptly. We ate the starter really because we were starving after waiting so long! We did tell the waiter that it wasn't good but he wasn't interested!!The mains then arrived I had ordered the pheasant. That arrived the presentation looked nice however the food wasn't good. The breast meat was dry and over cooked, the leg meat was tough, unfortunately I had to spit it out as I couldn't break the meat enough to break it down. Unfortunately my tooth also broke. We ten asked for the bill and left, we really couldn't face a third course especially when we realized how long other tables had waited. The table adjacent to us ordered their food had their starter and main course well before our starter arrived.The service was terrible and the food was worse still.I really don't know how they have a rosette?.

Had the £15 for two courses, plus glass of wine lunch with two friends.Pâté was delicious with crispy toast. Plaice was well cooked, fresh vegetables were perfect.The others also enjoyed their meals.Terrific value.

Went here in a family group to celebrate a 50th birthday and although expectations were high as we had already had a look at the venue I was very disappointed with the service and food on the day. First of all we had elected to have drinks and canapés half an hour before the meal but the canapés, even after I had reminded the staff several times, did not arrive until just 10 minutes before the meal and even then they were not complete. And then even though I had given the restaurant several days notice that one of our party needed dairy free food the main course was not (starter and desert were dairy free so there cannot be any excuse as to why the main wasn't). The food, I have to say was OK but in a hotel of this quality just OK is not really good enough. In defence we were given a bottle of bubbly as compensation but I would have preferred a trouble free celebration.

We booked into the restaurant for Sunday lunch - all 18 adults and 2 children and had the most wonderful afternoon being spoilt with excellent food,( a very good menu for Sunday lunch - the Patagonian lamb and the steaks were especially good) great wine and attentive polite and generous staff. This was a family event for a special birthday organised by my daughter and throughout its arranging the Hotel and its staff have been nothing but helpful and have gone out of their way to ensure our party had a super day - a true day to remember. Many thanks to the Spa.

The booking for a mid-week evening was simple and easy – though not necessary other than to confirm that there was not another event taking place there on the chosen evening.The Spa Hotel was easy to find and there appeared to be sufficient car parking available to cater for most occasions.The restaurant itself is set in a separate room with its own bar and has a previous age ambiance with the chandeliers (but odd unusual colours elsewhere along one of its walls that were not in keeping with the remainder of the restaurant) – however, the tables were nicely set well apart, covered by linen and there are views across the lawns and a pond.The Staff were attentive and provided a friendly and efficient service from beginning to end, however this was somewhat spoiled by the fact the initial drink, of dry white wine, was warm. The wine menu was good and there were English Wines available in both the still and sparkling ranges.The menu itself (a set price 2 or 3 courses) was good, not overly large or complicated, but somehow, failed to inspire and only 2 courses were ordered. The food itself was good, being well cooked to order and presented.All in all, a rather lack lustre dinner event in what should be grand surroundings.

This is a restaurant local to us, so have eaten here quite regularly. The 'special' lunch - £14 for 2 courses, including glass of wine is normally good value. A group of six of us lunched in the restaurant recently. Pleasant atmosphere, well spaced tables covered in spotless linen. The food, however, didn't match expectations. The ladies all had the dish of the day, which was sole fillets. They were dry, overcooked and curling at the edges. The men's choices were also overcooked and dry.They had obviously been sitting on the hot plate for too long. Very disappointing. Had we been dining on our own,we would have complained. When in the company of others it was not appropriate. All 3 couples vowed not to return. The Spa should ensure more of a consistent quality.

We loved the slightly olde worlde charm of this restaurant which we visited mid week. With the tables nicely set apart and views across the lawns and pond, they have a wonderful lunch deal of £14.00 for two generous courses; on the day we went the main was a huge whole plaice cooked in a lovely butter sauce and served with fresh veg - wonderful! Wine by the glass was very acceptable and service was seamless. The Portuguese Maitre D' was a great character worth the visit alone! Altogether, excellent value and ambience with a good, freshly cooked, menu. We can't wait to go again.

I went there with 2 friends for a 50th birthday lunch. The decor of the restaurant was impressive and the waiting staff extremely attentive. We opted for the set menu, and our starters were delicious. However, when it came to main courses, my stuffed chicken was bland as was my friend's fish with crumbed topping. Her new potatoes didn't taste nice and were not cooked properly - we did mention this to the waiter. All in all, a rather disappointing lunch in grand surroundings.

Although local to the area, I had never been to the spa hotel. We decided to choose it for a special family birthday lunch.The Sunday lunch is good value at £19.50 for 2 courses and £25 for 3. You would be hard pushed to beat that in surrounding pubs and much less comfortable surroundings.The restaurant is formal and grand, but not stuffy and perfect for a special occasion. Many around us were celebrating anniversaries and birthdays and you can see why. Lovely comfortable chairs too!The service was very slow, but seeing as we had not all caught up in a while it did not matter as it was nice to take our time - others might have found this annoying though. The food was superb. Good portion sizes and tasty combinations. Makes me wonder why we have never been before!I would still save it for a special occasion as it is a grand place but do not be put off and think it is too traditional - or else you are missing out! As we left the restaurant the foyer was a bustle of activity with afternoon teas - maybe we shall try that next time too!

We went to lunch with friends on a lovely sunny day. The dining room is large, high and nicely bright. The head waiter and staff are most pleasant and attentive, and the menu has good variety at most reasonable prices. The food itself, when it arrived, was very good.While the service within the dining room itself was excellent, the food did take a lot of time to arrive. I suspect the kitchen would say it is cooked to order, and that is time-consuming, but it could have been speeded up a bit, I'm sure. We noticed the delays, but as it gave us time to converse and we were in no hurry ourselves, it wasn't a major problem.Overall, a very pleasant experience in a lovely location.Take a walk in the extensive gardens afterwards, if you can, not forgetting the lily pond in the front.

I took my girlfriend here for her birthday a few months ago.The hotel itself is pretty impressive with some amazing gardens and spectacular grounds, the health club is a bit small and unimpressive. The rooms seemed very good and the one we had was very modern and tastefully decorated.Anyway.... !!! On to the food !.We dined in the restaurant which has an AA rosette. But unless it sorts out its service they wont be geting another oneThe food was pretty good but still lacked real style and depth. The service was awful, i watched a waiter take the wrong food to a table, wine that was ordered not get delivered, we were also not charged for any of drinks. The restaurant only had about 10 people seated 2 of which were us !!! After dinner we tried to get a late night drink and the foyer area only to be told that room service only had a limited selection of drinks so they would do their best to accomodate us !!! Bearing in mine we were the customers !!!.Anyway overall an ok visit i would recommend staying in the hotel but i think they could do a lot better, perhaps things have improved since our visit ?

We visited this restaurant for the first time for sunday lunch,we really enjoyed it .The food was lovely and the service was excellent.We will return to try the evening meal.

I was taken to the Chandelier Restaurant for a surprise Sunday lunch for my birthday. Although I was initially expecting a stuffy, formal restaurant with a traditional menu I was surprised to find it a very relaxed and thoroughly enjoyable experience. The new Head Waiter made my two daughters, aged 7 and 12, extremely welcome and at ease. The food was ample and delicious. The service was attentive but relaxed. A three course menu with coffee was £25 per head (children's menu also available) and was great value for money.I would not hesitate in recommending this restaurant to anyone wanting a really special Sunday lunch in beautiful surroundings - right in the heart of Tunbridge Wells. We will be back soon!

took a friend for lunch at the spa,lovely calm surroundings,good service and excellent menu with a a large choice of seasonal food,(eg several delicious local asparagus options).The set lunch menu is 17.50 for 3 courses which represents incredible value,would reccomend especially for a civilised but unstuffy lunch!!

Went here with 13 friends for our annual Christmas Dinner. Service was very, very slow (I think a snail would have brought our food more quickly) and because the restaurant was very full and a private room function was also going on, we had seasonal staff waiting on us, some of whom did not understand English, so made things difficult. They did not fill up our wine glasses from the bottles we had ordered unless we asked them to do so, and weren't attentive at all. The main problem appeared to be lack of skilled staff and if this is the case, perhaps the Spa shouldn't be taking so many bookings at this time? The meal was quantity rather than quality and the vegetables were either overcooked to the point of extinction (potatoes, parsnips etc.) or so hard we were unable to cut them (carrots and sprouts). I think this was very poor value for money and we will be looking to go elsewhere for our next outing.

I normally avoid hotel restaurants but after having been for a wedding aniversary luncheon we decided to try the hotel restaurant as a couple. By coincidence a voucher became available in the local paper for a two course dinner and bottle of wine for 2 at £40.00.This offer is great value and we have since been back several times.The restaurant is set in a lovely original room of a wonderful old hotel. The feel is a formal and traditional for a special ocassion. The tables are immaculately set and comfortable seating. The food is of a high standard and good portions. We have not been dissappointed in the 6 times that we have eaten there.The staff are professional yet friendly if wanted.All in all a great place to go and eat for that special treat.

I would recommend this restaurant (The Chandelier) only for its superb food. It was well presented and absolutely delicious. Sadly, the atmosphere is just a little too formal for my liking. It was deathly quiet when we arrived and were told they had no knowledge of our booking. Not a good start! Considering there were 4 other people in a restaurant which must hold 100+, I thought it was rather amusing! No apology of course. The restaurant is just too big and it desperately needs updating. That coupled with the poor service, I was rather disappointed. However, the food was excellent and so I will not write a negative review as the chef should definitely be commended.

This is not a chain hotel and the food reflects this. The menu is imaginative and changes regularly. There is a set lunch which is very good value and there are often offers for dinner (we are taking advantage of one of these later this week). We have eaten here often since we found it as guests at a wedding at the hotel. It is professionally run with attention to those details that matter. The restaurant is elegant and the staff are quietly attentive. If you have a special celebration this is just the place. There is also a separate bar where you can meet up before going into eat. Do not miss this one - they are rare.

The food was very good and the young girl that seemed to be french or eastern europen was nice as well as the waiter that brought the wine. However after the starter we went out for a smoke and were promptly folled by the head waiter I presume who really wasnt at all nice he was treating us as if we would run off without paying for the bill in fairness we had told the wine waiter we were going out for a smoke and also were staying in the hotel with a credit card guarantee at reception. I must say anything romantic that could have been memorable at this hotel was spoiled by the sheer arrogance of the staff this is very poor all round for me.

What you expect, functions galore.