The Heritage Cafe in South Ribble

Service was outstanding- nicky is very personally person and she went out of her way to help us and others. We witnessed her helping people to tables and holding doors open. Took time to chat and show an interest making each customer feel very special. However the food was awful - Turkey barms. The turkey was dry, very small gravy on the side. We heard another waitress saying it has sold out and it was only 1pm. Never go back. The place is full of wasps too making it not a nice place to relax in.

I had the worst experience. We decided to have lunch and it quickly became clear that it was infested with wasps. They were everywhere hovering around our food, flying into our drinks, and just generally making the atmosphere unbearable. We tried to move tables, but it didn’t help. It felt like we were constantly swatting them away however I have to say the manager Nicky was very welcoming and gave us an outstanding service, helping us with every little thing even tho we couldn’t even enjoy our meal because of the wasps and we ended up leaving early. Definitely not coming back anytime soon.

My sausage sandwich was awful, sausages were. Very under cooked so I left it, the place is infested with wasps, I will not be returning, the only decent thing about the place was the service from the lady that served us, Nicky was very polite and couldn’t do enough for us, but unfortunately the food was horrendous

I recently visited this cafe and unfortunately had a pretty unpleasant experience. First off, the place was absolutely swarming with wasps! On a positive note, the manager, Nicky, was incredibly kind and attentive. She clearly cares about her customers and was doing her best to make things right. Despite Nicky’s great customer service, I just can’t overlook the wasp infestation. I won’t be returning unless they find a way to handle the insect infestation!

I ordered a sausage sandwich which was cold and the sausages were very well under cooked, the price of the sandwich was ridiculous and the establishment was also infested with wasps which were all over place, I will not be returning this incompetent establishment. The only good thing about this hole was the member staff who treated us really well who I think was called Nicky. It was one experience to forget

Awful food So many wasps - it’s a serious problem. Nicky (supervisor) and Chloe were so lovely yet as guests of the establishment we witnessed one of them being spoken to very abruptly by kitchen staff and that’s not acceptable in front of customers. Nicky always has a smile on her face and was so personable and welcoming.nothing was too much for her to do to make it a warm and welcoming place.

I had a lovely visit to Salmesbury Gardens Tea Room. The seating area is spacious and comfortable and the staff were incredibly friendly and welcoming. There's plenty of parking available too. Highly recommend it!

5 star restaurant the foods really good and Nicky and Chloe provided really good warming service. It has lots of flowers around pictures of flowers and other stuff and has a lovely garden feel. We will defo be coming again.

Excellent service from Nicky today, lovely food especially putting the gravy in the right place ha! ha! Thanks xx

Really good service excellent manager Nicky

We called Samlesbury Hall to book an afternoon tea - We were under the impression that we would be eating within the grounds in a historical location. As it turns out, we were in the corner of a carpark in a garden-centre style building. From the minute we walked in we were overwhelmed by the smell of sewage (though the toilets were very clean) and lack of heating. The afternoon tea itself was much smaller than expected and the cakes were very disappointing - Considering the hefty price we paid of £24 per person and having to pay days in advance, we were not happy with what we received. The service was friendly and welcoming but we thought it rather cheeky that one member of the group who had neither tea nor coffee was asked to pay for their single orange juice. Quite disappointed and will not return. 2/5

Five of us had lunch here today. Manageress Nicky very welcoming. We all had different dishes with no disappointments. Homemade pie of the day highly rated especially as it came with mash & jug of gravy, also batter on fish (with chips) declared outstanding. & a Buddha bowl fresh & tasty. Waitresses Libby & Beth were friendly & efficient. A very pleasant place to visit & lots of free parking outside.

My husband and I visited yesterday for lunch and we will certainly be visiting again soon. I had the homemade cheese pie with fresh chunky chips and fresh vegetables(choice of mash too, I was torn which to have….sorry I let you down Nicky !) hubby had traditional fish and chips oh my goodness they were good, our compliments to the chef. What a beautiful place to eat in so clean and wonderfully rustic in beautiful surroundings. The food was excellent and what made it most pleasurable was the service, nothing was too much trouble, Nicky was our server and she was a tonic, chatty, friendly, so personable and smiley (the world at present needs a few more like Nicky!) The other young lasses serving were all equally as lovely all pleasant and helpful. Thank you for a wonderful experience see you again soon.

We had a lovely lunch after looking around the Hall. There was a good variety of choice, the food was delicious and Nicky was really welcoming. We’ll be back to try the breakfast menu soon!

Ambience brilliant , enjoyed my time there.

Me and a friend came here for lunch on a Friday. We'd never been before, and while I agree with a previous review that the signage to the correct car park was inadequate, it was only a minor inconvenience which can be easily rectified! The venue itself was beautiful. Light and airy with fairy lights dotted about giving it a touch of whimsy. Plenty of seating available, I noticed several tables had been reserved. I appreciated that we were sat a reasonable distance from other diners which we were told is standard practice here when there is the capacity to do so! I ordered the hot beef and gravy sandwich on ciabatta, and I swapped the crisps for chips. My only real complaint is that I feel £4 is a bit of a steep price tag to attach to a portion of chips on an £11.50 sandwich. "Cheap as chips" certainly doesn't apply here. That said, they were tasty, and I was offered an extra jug of gravy, much to my delight! Staff were all friendly and service was fairly quick. With better signage in the first carpark and an adjustment to the price of the chip-swap I'd say this place would be perfect!

Me and a friend came here for lunch on a Friday. We'd never been before, and while I agree with a previous review that the signage to the correct car park was inadequate, it was only a minor inconvenience which can be easily rectified! The venue itself was beautiful. Light and airy with fairy lights dotted about giving it a touch of whimsy. Plenty of seating available, I noticed several tables had been reserved. I appreciated that we were sat a reasonable distance from other diners which we were told is standard practice here when there is the capacity to do so! I ordered the hot beef and gravy sandwich on ciabatta, and I swapped the crisps for chips. My only real complaint is that I feel £4 is a bit of a steep price tag to attach to a portion of chips on an £11.50 sandwich. "Cheap as chips" certainly doesn't apply here. That said, they were tasty, and I was offered an extra jug of gravy, much to my delight! Staff were all friendly and service was fairly quick. With better signage in the first carpark and an adjustment to the price of the chip-swap I'd say this place would be perfect!

Called for coffee and cakes in the morning and the cakes looked good and there was a good selection but I’m not sure if the storage case was set too cold, or if the cakes were just rather dry, but they weren’t good enough to justify the price of £4.50 each. Service was okay but it was between meal times so perhaps we were lucky in that respect. Won’t be rushing back.

Quick visit for coffee and cake and everything spot-on, especially nice friendly welcome from Chloe. Great to have a chat about Bluebird!

We'll keep on coming back to, s we have done over the years. Brilliant! Nuffield said!

We thoroughly enjoyed our visit and Nicky made it really enjoyable, she was friendly, helpful and has a really good rapport. The food was of good quality and tasty, we ll be recommending to our family snd friends!

My first visit to The Garden Room and I'll definitely be going back. Our server Nicky was incredibly personable and bent over backwards to ensure our dietary requirements were met. Lovely atmosphere which made for a very relaxed experience. Food was delicious, although perhaps slightly over priced (but I am no food expert), but it wouldn't put me off going again. The Garden Room isn't signposted when driving into Samlesbury Hall, but it was easy to spot.

We really love our breakfasts here. Nothing is too much trouble and the food is great. Nicky was a superstar, as was Marie 👍

Went for breakfast at garden room eatery last Friday Nicky served me she was helpful and very professional toilets were pristine I gladly visit again next time I visit the hall and the Chef served a excellent egg Benedict has the picture show's

Booked Sunday lunch for 12:45pm in The Garden Room Eatery, Salmesbury Hall. Celebration birthday for 9 people. We booked early as one had a train to catch whilst others were interested in the Ghost Tour at 2pm. The signage to the Eatry was inadequate requiring a long walk from the two buildings. Still arrived on time but the table wasn't ready. Took the opportunity to look at the dessert on display and hoped that there would be alternatives. Once seated we had to wait a long time to order drinks and decided to order food at the same time. Drinks arrived and told no garden peas, only mushy. Getting a bit concerned about time and no food we ordered more drinks and had a quiet word with the waitress. Over one hour after sitting down it arrived. How disappointing it looked. The (small) pies were dried up, peas dried up with thin watery gravy. Kids chicken goujons overcooked and hard. Roast beef ok but some said again small portions. We noticed that another table sat before us was still waiting for food. As a couple had to leave straight after for the train,and now too late for the Ghost Tour. I went over to express my opinion and pay the bill. Didn't want to stay for dessert. The waitress said she would pass on my remarks to the chef regarding the quality of the food, but they were busy and had offered another table free drinks as they too had waited a long time for food. Having not wanted to spoil a special day anymore we left. I looked at reviews from diners and very shocked to find complaints going back a year. Only if I had checked first! The next morning I telephone and spoke to Sharon Jones, she was aware that there had been problems and sympathetically listened to my Issues. She promised to look into what went wrong and get back to me within two days. One week later Sharon Jones had not been in contact and then an email arrived from the Hamlet & Reception Manager “Please find attached a voucher for £20.00 which you can use at the Garden room, Wafflery or towards an overnight stay” Please accept this with our apologies and thank you so much for the feedback it is very important to us. Not good enough, and nobody really wants to know. But I thought that people who are spending their hard earned money may well do so.

With only 2 hours notice we arrived on a coach from Scotland and wanted some food at 1.45pm. The staff were amazing and although they ran out of fish and chips we had a nice meat pie- Most impressive/

Really nice place. Relaxed but lovely decor. Foods great and staff are fab.

The food looked very nice. Unfortunately we didn't get the chance to taste ours. It was 20 minutes before our order was taken, and after we had been there for an hour and 10 minutes, we still hadn't received any food. We were told there were still 3 ordrrs in front of ours. We therefore cancelled our order, paid for our coffees, and left. We had various explanations for the long wait, we're very busy, we're short staffed, one of the ovens isn't working etc. Maybe we were unlucky and picked a bad day, but I don't think we'll be visiting again.

Called in after my tour around The Hall Had a delicious Buddha Bowl The food was beautifully presented by a very pleasant server The Staff on the till were equally delightful - they enquired if we had enjoyed our tour. They demonstrated a pride in The Hall.

Very lovely place in the gardens of Salmsbury Hall Great place for a birthday party Can't say how much it was Was invited to a 40th birthday party It was in the evening and it was a Hog Roast

Lovely bright place with great food, friendly service and spotlessly clean

A lovely welcoming smile and greeting on arrival. Excellent and friendly service throughout from Elaine, Kelly and Beth. Well done and thank you, ladies! Definitely will return.

Stunning location, amazing food, attentive service! The only downside is the pricing, I found it very expensive, even though I know it’s all homemade, sorry! I would come more or recommend to friends if it was more competitive. Similar prices to Ribble Valley restaurants

Arrived at this glorified marquee and was disappointed by the limited but expensive breakfast menu. My English breakfast was okay but not worth £13.50 . My friend was disappointed and baffled that you can have Eggs Benedict at lunchtime but you can't have poached eggs on toast for breakfast!! For me the food is over priced for what it is and it's not like you are eating in the quaint surroundings of the hall itself.

Really lovely lunch with friends. Thank you Inaara was our waitress and delightful as were all the staff

We had pre-booked a table for 10 paying £100 deposit. We arrived at 12.45, 15mins early and were greeted and seated immediately. After 20mins we were told apologetically that they were short staffed and we would have to wait a further 30mins for food. It was a hot day and even sitting beside open doors we waited so long that I eventually started feeling ill and had to sit outside in the herb garden rather than inside under a glass roof. The food did not arrive until 2.10pm and although it was good, what had started out as a lovely family get together had been spoiled. The children were very hungry by the time everything arrived. I spoke to the manager afterwards and pointed out that they had been aware we were coming for some time. Surely knowing they had a large booking as well as walk-in customers should have promoted getting enough staff to work. The response was that we couldn’t have picked a more busy day and she couldn’t turn customers away. The point was that we were there in plenty of time, they knew we were coming and yet we still had to wait well over an hour. Not acceptable.

The food was lovely and are waiter was very polite and he was very professional. I would definitely come here again and recommend it to my friends and family.

If you are in the area I recommend you call in. Very friendly staff lovely food and a pleasant relaxed atmosphere. Thank you Dave

Lovely setting in the grounds of the hall. Staff very friendly. I felt the cost was expensive 1 cheese sandwich and a pot of tea for 2 £20. Overpriced?

We visited the hall five years ago but we only had an ice cream on that hot summer day. Last Friday we took our good friend (a lady of 95) out. She lives near the hall and recommended the Heritage Cafe for lunch. We were not disappointed! The food was scrumptious and beautifully served by a lovely waitress. We will certainly visit again before too long, despite it being a 40 mile journey from our home in South Manchester.

Lovely visit to The Garden Room Eatery (formerly the Heritage Cafe) we were greeted by a lovely member of staff, who looked after us throughout our visit, the service was very efficient and we were served quickly. We didn’t have a full breakfast on this occasion, but people around us did, and said it was amazing. It was a lovely atmosphere and everyone was very friendly. I would definitely recommend a visit.

Took my parents out for a coffee here and we were completely blown away by the beautiful surroundings, warm & friendly service, and delicious food. The gentleman that served us made delicious coffees and made us feel very welcome. Our sweet treat at the wafflery was gorgeous and Maria was so lovely. We’ll definitely be back soon maybe for afternoon tea.

Absolutely beautiful hidden gem! We came for just a coffee and cake but stayed for breakfast instead. I've come many times with my pooch and have always had a wonderful time, today the coffee was delicious!! Just look at my flat white!! ☕ Service is top notch, will definitely be visiting again soon 😍

Really nice location however, overpriced and slow service Won’t be rushing back

Great spot for a slow Sunday morning coffee. Comfy chairs, newspapers and excellent service. We nipped in to pass an hour while we were waiting for a tour at Samlesbury Hall. The staff were excellent, friendly, professional, efficient and made a great coffee! We will definitely revisit.

Love place for breakfast and coffee ☕

The food was delicious but expensive. My main issue was service. We waited for our order to be taken but eventually attracted their attention to order after a considerable wait. The serving staff were friendly. But I am amazed at looking back at reviews the number of people who had a similar experience and yet months later it doesn’t seem to have been addressed. It could be wonderful, but basics need addressing

Just popped in at the last minute for a freshment, it was 16.09, we thought they shut at 4pm but they said it shut at 4.30pm so they kindly let us have a quick pot of tea and a scone with jam and cream. Decor is lovely and natural and pretty, I can imagine it'd be busy in the day.

A lovely relaxed cafe with nice gardens. We very much enjoyed sitting under cover whilst being near the wide open doors with views of the garden. Staff were lovely and polite. I rarely take time to review but the chilled out vibe really was perfect, complemented by relaxed quiet music, and was a refreshing change. The place seems really clean too. Cake was nice and coffee was decent.

A lovely natural relaxed setting for a delicious meal with friends & family. An excellent roast beef Sunday dinner was thoroughly enjoyed! Cheerful service from Libby & a very friendly atmosphere. I always enjoy walking in the gardens & the indoor plants & pictures add to the calming feel. Definitely recommend a visit.

The heritage cafe was spotless very posh staff was brilliant and very friendly and helpful very very costomer focus and made to feel special great experience will definitely visit again good prices

Lovely cafe but disappointing service and drinks. Decaf coffee was milky and weak. Mostly young Staff need proper barista and customer service training. Would not recommend.

we went for coffee and cake on a Sunday lunch time we waited not too long to order the coffee came after about 10 mins but the cake took about 25mins as they were busy ,the tables were very close together which meant people were struggling to get past including the waiters ,the coffee and cake was very good but let down by the layout and time it took to bring the food

Very poor service with inexperienced staff. Nothing special about our lunch / quite basic really. Dessert (choc brownie) was a disgrace: stale, dry, rock hard and arrived with a mouldy strawberry - absolutely no attention to detail. We did complain of course - the brownie could not be eaten. We were discounted for the poor service - and not charged for the brownie. Such a let down when we were really looking forward to the visit. My last visit was 2 yrs ago - what a difference!

Really lovely but pricey .. hot sandwich/chips and coffee £20!!

At a loose end on Bank Holiday Saturday and we were searching somewhere for lunch but wanted to avoid the usual queue for a table farm shops and pubs. The venue is very easy to find on the A677 Preston to Blackburn Road. A long sweeping drive takes you past the stunning main house of Samlesbury Hall (we couldn't go in due to a private function but will definitely return) into an ample parking area. The cafe is at the opposite end of the car park to the popular crazy golf (again we never knew existed) and we went inside and were shown to our table. Plenty of choice on the menu for lunch. A choice of nibbles, hot & cold sandwiches or main meals. We both opted for hot sandwiches, a posh fish finger butty with homemade slaw and homemade nachos (the best we've ever tasted). 3 generous potions of battered fish on a tasty bun. My other half had the vegetarian option of Mediterranean vegetables and pesto on a rather large toasted ciabatta, with a generous side salad and more very tasty nachos. The staff were very attentive, very well trained and all were kept busy by a good flow of diners. You had the choice to dine inside or out and I would imagine when the weather gets a little warmer then the Heritage Cafe is going to be very popular indeed. Infact we can't wait to visit again.

We hadn't booked a table but thought we would have a Wedding Anniversary lunch at the Heritage Cafe! Arrived at 1.45 and shown to a table and given the menu. We waited around 20 minutes for someone to take our order, my husband went to the bar to remind them we were still waiting for order to be taken, we were told someone would be straight over! 15.minutes later we were still waiting so called over waitress who was chatting to people on a near by table! She finally took our order, including drinks (no apologies for the wait)! 40/45 minutes later still no food, and no explaination or apology why! At this point we decided enough was enough and got up to leave, the drinks never turned up let alone the food! Ladies on another table said they didn't blame us and it was terrible service! As we left the young fella behind the bar, maybe the manager, seemed surprised that we still hadn't had our food and we were leaving but from where he was standing he had a perfect view of our table so had he bothered to keep a check on his customers he would have seen that we still hadn't been served! It would be a great place if only the staff were trained properly!

We hadn't booked a table but thought we would have a Wedding Anniversary lunch at the Heritage Cafe! Arrived at 1.45 and shown to a table and given the menu. We waited around 20 minutes for someone to take our order, my husband went to the bar to remind them we were still waiting for order to be taken, we were told someone would be straight over! 15.minutes later we were still waiting so called over waitress who was chatting to people on a near by table! She finally took our order, including drinks (no apologies for the wait)! 40/45 minutes later still no food, and no explaination or apology why! At this point we decided enough was enough and got up to leave, the drinks never turned up let alone the food! Ladies on another table said they didn't blame us and it was disgusting the length of time we waited! As we walked out the manager? said 'oh! haven't you had your food yet! When we arrived they were not particularly busy, the lunchtime rush was already over and the place was only about a third full! There is no eccuse for such dreadful service!

Great food in a little out of the way cafe. We had breakfast and it was cooked to perfection. Can't recommend enough 5 ⭐️

We went for mothers day lunch. The servers were lovely. Some better trained than others. Perhaps just some additional training about not reaching across people when delivering food etc may prove helpful. 4 of us had roast dinner, there was plenty of it but the meat and Yorkshire puddings were cold which in turn, turned the once hot gravy, tepid. Desserts were excellent. I'd go back but probably on a day that wasn't as busy.

Dined here yesterday for mother's day. Firstly I got a phonecall asking for a pre- order and told It was a set menu. I did tell them this hadn't been made very clear on there website, but got no resonse to this. It was very very busy, which I understand with being mother's day, but quite cramped I'd say. However we did have a lovely seat next to the window and enjoyed watching the wild life. The young girl who greeted us asked for our party name about 3 times. Our starter arrived before our drinks and were sat on the bar for some time before brought over. We asked twice where the drinks were, but I think it was just so busy the girls forgot. The food we received was nice, but I'd say a little overpriced, especially the childrens set menu and £30 for a bottle of Chardonnay!! Overall we did have a nice time.

Really looking forward to lunch with family. It was a very disappointing experience, bad service had to wait over an hour for food and 40 minutes for a drink, and the food was very average. Not a memorable lunch at all.

Lovely cafe.. bit pricey for some stuff, but overall, very good!

Visited today 29th Feb with my husband and our friend.This was our first visit to the new cafe. Bright airy reception with big sofas to have coffee and a chat. Greeted politely and shown to our table. Drinks quickly ordered. P ie of the day was mince and onion which two of us had both with chunky chips. I opted for tomato soup and a cheese and pickle sandwich with thick cut chips. The soup was utterly delicious.The best I have ever had! Served in a small cup, which was fine for me however others may have required a bigger portion. The sandwich was fresh with tasty bread. However quite a few of the chunky chips were very hard and virtually impossible to cut! This needs looking into please. I was very disappointed to find sugar cubes in a bowl. Not at all acceptable. God knows how many dirty hands have touched these sugar lumps or sneezed over them!! Not a hygienic way to present sugar at any time but more so than ever now!! Having ranted, the room is light and airy with large wooden tables. Staff polite and friendly. The food service was quite slow especially considering the place wasn't busy. Would we return Yes, we all agreed we would. In warmer weather this would be a fantastic place for lunch then a walk around the grounds or a visit to the hall. Please sort out the chips we don't want to break our teeth!!! Sort the sugar out think hygiene, please. I did express all my concerns on paying to a young man called Connor. He agreed with me about the sugar. He also said they were in between changing managers. Connor also said he was sorry about the chips and that he would inform the kitchen about the issue. If you have issues anywhere tell the staff or ask to speak to a manager just remember to be polite. Do not just rant on social media. Give venues the opportunity to correct issues as this is only fair.

Visited last week for lunch. Lovely setting and tasty food. Fast and friendly service. Thank you

Nice place. A bit pricey for what you get but nice food and friendly service.

Food was good, it was very quiet and the cafe was cold.

I honestly don't know what people find to complain about! We visited the hall and decided to give the Heritage Café a go. As soon as I walked in, I was literally gob-smacked! It's bright, clean, tastefully furnished and so roomy! Comfy sofas to share a coffee by big windows. The dining area has great seating, tables etc. The outside looked nice from the windows (too cold to eat out there today but I certainly would on a warmer day). The toilets were immaculate. No, the food isn't 'cheap' but where is nowadays and it's a truism that you get what you pay for. I thought what I had was delicious, nicely presented and well worth the money. No hesitation to visit again soon and to recommend as a lovely venue.

Came for breakfast with my wife but we were late and they had moved on to there brunch menu, the manager did say we could have the breakfast instead which we really appreciated, my wife decided to have the eggs benedict which she really enjoyed, I decided to go with the heritage breakfast this was a proper full english and was both served quickly to us. we also had there fresh orange juice & fresh coffee to accompany the breakfast, the coffee was really nice. we started to chat to the gentleman (David) who was serving us, who was really pleasant and had time for the customers and gave us lots of information in regards to the hall and nearby area

Second visit this year for breakfast , being elderly I don't wish to have a large breakfast but the kids breakfast is perfect . This includes fried egg 1 bacon / 1 sausage / beens / toast and hash brown for £ 9.50 , had this on our last visit but this time we were told it's for children under 6 yrs only . We were told that because they weren't busy we could have it but next time you will not be served it . Of course we won't be served it next time as we won't be going again . What an attitude .

we all came back again on sunday 28th January which was exceptionally busy, we hadnt booked but the manager who greeted us fitted us in no problem, would definatly advise anyone to book in advance as all tables where taken at prime time. Had a lovely sunday lunch with the family which was beautiful and served as quickly even though how busy, it did get tight round the tables due to how busy but was still comfortable we then did a tour round the hall and that was lovely too specially to find out the history with the tour guide we had. well done again samlesbury hall another memorable day and meal

Amazing food, good atmosphere and staff very helpful including the chef who delivered a personal touch and they all take pride in their jobs. Would go there again.

Great for casual light lunches, nice menu, lovely deserts and homemade cakes and scones. Can be very busy so booking advised especially if a few of you. Free parking.Nice ambience. The staff are lovely, attentive nothing too much trouble. You are not rushed which is great when meeting friends for a catchup. Have now been here a few times and would definitely recommend. 😊

A bit underwhelming. We chose the cafe as a meeting place as it was equidistant for both of us. Despite almost no customers the service was slow (all we wanted was coffee and cake) and the venue just didn't give a welcoming vibe. Perhaps just an off day - may retry if visiting the Hall.

We had a really great time on saturday 16th with my wife, David who greated us was great and really attentive, even persuaded us to have a mulled wine on arrival which wasnt hard tbh as you can smell it when you arrive. food was great and well priced for what you actually get with the portion size. maddie who took are order was great to and kept us well looked after, we even finished off with irish coffees even though not advertised David did well and was beautifly presented. credit to all the team as everything was great

What a wonderful evening of live 40s jazz with a delicious three course dinner - a great Saturday night out. Beverley Alexander's smoothing vocals were an excellent choice to accompany a relaxed meal wth friends in the the stunning surroundings of the Heritage Cafe. An encore please!

The food was super delicious, the service was absolutely fabulous, especially the two gentlemen who served us, and the atmosphere was festive and cheery. Will definitely come here in the future! Try the baked cakes and Mulled wine if you get chance.

We had to pre-order since we were in a large group, some people were not able to make it do to a protest at BAE, they still charged us for the food. Bad business practice. First and last visit.

We visited for afternoon tea - a birthday present voucher. We were not disappointed. All the food was first class especially the scones which were wonderful - so light. Everything was freshly made and the staff simply delightful. We will be making a return visit.

Popped in for breakfast, very nice too. Staff were very friendly and the food came quickly. Will be going back 😀

Lovely homemade food - excellent fish and chips and turkey dinner in a bun. The warm scone and warm mince pie were lovely - can’t wait to return. Very good value for money

We visited today after winning the recent Facebook competition to win a festive 3 course Christmas lunch for 2. The food was absolutely gorgeous - everything was perfect. The atmosphere was suitably festive too and the staff were lovely and attentive. We will definitely be back again before Christmas!

Fresh food. Great service. Only a short wait for hot meal. All in all a great place to visit

The Flahaven’s porridge was a welcome warmer on a chilly autumn morning! My friend had pancakes with maple syrup and bacon, which she enjoyed and recommends. Attentive service and overall worth a visit if you are coming to Salmesbury Hall.

Called here for a coffee and a cake while out and about. Great coffee, very tasty Rocky Road cake! Nice relaxed atmosphere. Friendly and welcoming staff. The cafe is dog friendly as well. Highly recommended. Will call here again.

Don't take kids here! Such poor value. Adult sandwiches £8.50 including salad, crisps and Coleslaw. Kids menu £5.50 for sandwiches (billed as under 12's). My children (aged 5 and 3) received 1 sandwich and a small handful of crisps each (i.e 1 round of bread each). If a business is going to offer a kids menu and no extras ( drink or ice cream ) then, come on, I'd expect at least 2 rounds of bread OR the pricing to be cheaper. As it was, it cost £11 and both children were still hungry, with one asking 'where is the rest?' And the other saying, 'I want more.' This portion didn't fill a toddler let alone a 10 or 11 year old and even looked ridiculous on a medium sized tea plate. Our food was lovely but when you feel ripped off with the kids menu,it spoils the experience and puts you off spending more money on cakes. It's a nice cafe, and I imagine popular with other families / mums and kids but the kids menu pricing /value needs a rethink. Worth no more than £3.00 /£3.50 or something to add to £5.50. Understand that food prices have gone up but customers still want value and not to feel taken advantage of.

Okay food, service bit slow. Lacked atmosphere.

First time here really liked it, only thing was cold sitting there. But other than that everything else was delightful.

Just popped in for a cuppa but was very impressed with the place. It was quiet at the time we were there but the staff were efficient and friendly. The sofa seating was comfortable and we enjoyed our time there. I would certainly go back. Thank you.

Food wasn't that nice. Wouldn't go again

Stopped in for a light lunch and tea☕. Good meal and friendly staff. Service was quite quick. Easy to park nearby.

Great wee spot, second time visiting. If you are going to Wales from Scotland you really should be stopping here. Lots of parking which is free and reasonably priced food and drink. Staff are warm and welcoming with clean facilities.

This place is in a lovely setting in the Halls grounds. The building has been renovated and the gardens landscaped. This was my 2nd visit for the Sunday lunch. 1st visit approx 1 month ago was pleasant and the food was reasonable a a good potion………..Not this time. £17.95 for Sunday lunch in a cafe!! Bit steep but I thought it was quite pleasant on my 1st visit so give it another go. What a difference a few weeks makes. The meal came. Nicely presented however where was the meal!!! When broken down it was 1/2 undercooked carrot, 1/2 undercooked parsnip (both cut lenghways possibly to give the impression of volume) 1 medium potato cut into 4 and under roasted, 2 thin slices of very chewy and fatty roast beef. Not enough gravy. You really need to step up Heritage Cafe as these prices are comparable with decent pub grub in the area where the potions and quality is superior!

It's a gorgeous place, gorgeous food and generally good service. A real pleasure to go there!

Lovely good quality breakfast, a big portion too.

We went for a 75th Birthday celebration and there were 14 people involved. The staff were extremely friendly and efficient, the food was lovely especially the roast beef Sunday Lunch ( the gravy and meat were to die for) the fish and chips looked fabulous and it was a lovely relaxed atmosphere. This was the first time I had been and thought it is one on Lancashire's hidden gems. Well worth a visit, we will be going again.

Had a couple of bacon barms and they were simple and delicious. Lovely white bap with three slices of thick cut bacon. Tomato ketchup on request. Coffee each and that was it. Service is a bit slow and vague, but food was perfectly fine. Internet is good, but you have to ask for the password.

A great place for breakfast, lunch, and cakes. Food is excellent: good choice and superior quality. Service is friendly and efficient. Good parking and easily accessible from Samlesbury Hall.

Lovely peaceful cafe in the grounds of Samlesbury Hall with a pretty courtyard garden

Went with friends,pre booked but no table set,half cups of tea and coffee served in mugs ,sausage roll,quiche and scone over baked and sandwiches dry ,unprofessional staff and poor service wouldn't recommend.