The Haycutter in Tandridge

Being local I tend to visit fairly often, not so much for food anymore. But atleast twice a month for drinks. Usually a great experience however on my last visit I was made to feel so uncomfortable by the staff. Never have I experienced such snobbery and rudeness. Dismissive attitude, whispering and glances between colleagues. Appalling behaviour from bar staff. We ended up finishing our drink outside and heading to the Red Barn to finish our night.

The Haycutter in Oxted is a benchmark for how to run a pub with a restaurant. Where other remote location pubs blame low customer numbers on the lack of footfall, the Haycutter thrives because of the effort they put into making it an exceptional destination. Every member if staff is friendly and helpful, where nothing seems to be too much trouble. The menu is varied enough and caters well for gluten free diets, and the food is plentiful, great quality and value. Since it's reopening in 2017 (and it's incredible selection of over 50 gins) we have been regular visitors and would highly recommend it.

Great family atmosphere. We had the perfect Sunday roast and the staff are so kind and attentive.

The Haycutter gets many things right but I often leave feeling stressed out, just like I did last Friday when dining with friends. The beer/wine/food choice was great and our meals were good (with one exception). We were shown to our table and given water but this person did not return with menus and there were no staff to ask. So I went to the bar, asked for menus and was told they would be taken to the table. I got our drinks from bar (as it's always quicker) and got back to find there were no menus, so went back to the bar to get them myself. We ordered starters and mains and when my fish stew arrived, it had 5 muscles and 4 prawns but no seabass or hake as per the menu. The waitress went to the kitchen leaving the plate with me but did not come back with any response until another member of staff presented me with a plate of plain fish/seafood for me to stir into the rest of the dish. It tasted fine but was an unbelievable way to deal with the issue. This is not uncommon and why we tend to come for drinks only. The biggest issue is always the service. There are always lots of staff around the bar but almost no-one paying any attention to the customers and table service is appalling. I don't blame the staff - they are often young, probably inexperienced and don't appear to get any proper training or supervision. I guess the pub is so busy the management don't care.

Just been here for the first time and what a lovely place very helpful staff excellent menu but advise booking a table as very popular

Great good, good service, all round lovely pub especially after a long cold walk with the dog!

As a family, we have visited the Haycutter regularly, since we moved to the area 2 years ago. We have always been happy overall with the service and quality of the food, but unfortunately our last 3 visits have made us decide never to return. The staff are friendly, helpful and the overall atmosphere is nice, but the quality of the food and raised prices have forced our hand. For example, £15 for a Pimms is crazy. Also, the food we were served last night was rubbish. One meal, the fish stew, had a worryingly strong acidic taste and mussels that even Bear Grills would think twice about eating. Overall presentation of the meals was on par with a dropped kebab on a Friday night. Overall, a shame to leave this negative review but the Haycutter needs to sort themselves out.

I popped in for a quick pint while on a walk. It's a free house, and had a great selection of real ales (about £5 per pint). I plumped for Shere Drop from the Surrey Hills Brewery, never having drunk it before. It was a lovely pint. Nice pub, great drinks selection, does food, spacious and a huge beer garden. It caters for families too.

Been about half a dozen times and the staff are always excellent. Food is great too.

Lovely spacious pub, friendly attentive staff. Visited again for Sunday lunch yesterday and it was even better.

A lovely evening. Excellent selection of drinks and meal choices. Excellent quality. Thoroughly enjoyed it. Hunters chicken was delicious!

Kids pasta was a bit meh (and they did try to accommodate so thats appreciated), but overall food, staff and atmosphere were great!

Very friendly pub restaurant was great service. Really good gluten free menu options. Food was delicious. And dog friendly too.

We have been here several times and always had a fantastic time and amazing food, sadly this time, it was extremely disappointing and will never be returning. Couldn't wait for our Sunday booking. We brought our 18 month old and 3 year old at 12.00 booking, sadly but unsurprisingly after an hour and a half, they didn't want to sit in their seats any more and no snacks would keep them still any longer! We took them in the family garden and then brought them in while we waited for our deserts. They wandered around happily, with me apologizing for getting in anyones way. All staff were kind and welcoming as you would expect for a family pub on a Sunday. I was then gobsmacked when the manager came past huffing and puffing rudely and dismissively asked me to "keep my children in their seats", he then walked off whilst I was in mid reply telling him sadly that was impossible! My 18 month old would not be kept in his seat again! The same manager with even more of an attitude this time told me, mum, to get my children "in their seats". I question whether he would talk to a man with the same disregard. We have always taken our well behaved children everywhere since small babies, Nobu, the Dorcester, Claridges, every pub in north London and most restaurants, we have always been welcomed and accommodated, I have never once been spoken to with such rudeness and attitude! Definitely not what we were expecting from a big family pub in the country! Another lady who saw how I was spoken to told me how it was completely unjustified it was and how well behaved my children were. Obviously, I was extremely unpset, and in complete shock, we then felt there was no choice but to cancel the deserts and asked for the bill from the same manager. The manager was unapologetic. My husband was very upset to hear how I was spoken to not once, but twice and thought it was unacceptable. Again, he was met with rudeness and was told not to come back, to which he understandably lost his temper! I would be really interested in talking to the ownership about our experience and if they think the way we were treated was acceptable, or like the management they considered children as an inconvenience and if they're not sitting down they're not welcome?

Sunday roast ,great can't fault this place , service a little slow, very busy. Well done !

Great food and lovely atmosphere

Always a pleasant experience at the hay cutter, plenty of space and tables,plus a good size disabled toilet, always a must for me, the food and service is usually of a consistent high standard,I had a main of pork and leek sausages with mash, Savoy cabbage and an onion gravy! It was delicious with the sausages being of great quality. No dessert, but they are generally of a high standard. As long all a very nice place to eat.

Great atmosphere and food was very good. I would highly recommend . Service was also very good considering there was a very busy provider function on at the same time.

Went for a family Sunday lunch and it was all really delicious! The staff were very busy but friendly and attentive. It can can a little noisy when it’s busy but most of us didn’t mind that. Would definitely recommend and hope to go back soon

Impromptu Sunday lunch with the dog. We didn't have a roast, as we've never found better than our own. Lovely Gin of the week, and variety of starters. Service was friendly but slightly haphazard. Tables are well spaced and easy access to the bar. Thanks team

Came here with my son and daughter for catch-up lunch. The food was lovely but the service - they forgot about us and our drinks took ages to arrive apparently they were not on the system??? Anyway apart from that it was really nice , we sat outside understeer umbrella shade as it was very warm . Lovely place and gorgeous to sit outside .

It was the best time I had in a long time I couldn't ask for anything better food service and price was good. I would highly recommend.

Amazing as always, plus gluten free beer and oat milk! One of my favourite places to go in Surrey

Great pub, very friendly, fab food, decent price

We visited the Haycutter for the first time today - we are local and cannot understand why we have never found this gem before. Our conclusion was 'it was the best meal we have ever had' cooked to perfection and well looked after by the staff on what was a very hot day for them all - great time thankyou

Upmarket pub with lovely terraces and excellent bar selection. Very nice, happy, helpful and polite staff. Good sized car park. I'll go again soon.

The Haycutter is a pub/restaurant offering top food. The ingredients were fresh and of high quality.. I can recommend the Courgette salad and crispy chicken burger with katsu mayo and chips. It was cooked to perfection, good quality chicken! Presentation of both dishes 5 out of 5!

Drinks only today. Beautiful pub in a great location. Sat outside in the sun, chatting the day away with my beautiful wife. What more could you wish for ?

Food average. Very slow service, as always.

A disappointing lunch - stay away from the burger, McD does better than the Haycutter by a long margin in both taste and presentation - friendly attitude from staff but poor performance; had to ask twice for our drinks and twice for tea (and then again, ask for milk). Pretty basic stuff that should come quickly… it’s a lovely pub in a great location but not just up to the task on that day in August!

This is the best pub around. Exceptional staff and amazing food. Highly recommend for Sunday lunch or any other meal for that matter. Priced really well, too.

First time here & a very enjoyable lunch. Seating available outside but ate inside as full outside, which was fine. Beautifully furnished & decorated inside with ample, spacious seating. Nice that the tables are spread out & not on top of one another. Can easily accommodate large parties. Steak sandwich was very nice. Other meal was a vegetarian quiche with homemade potato salad & was also very tasty - quiche quite pricey though for what it was. Glass of rosé was on the warm side & needed to be chilled more. Staff attentive & friendly & service good considering quite busy. Will return!

Lovely setting, very green and beautiful. Service was excellent, very attentive and courteous. Only reason for the 4 star on food was the roast potatoes were very hard, clearly very over cooked. Otherwise great, would recommend for sure!

Well run pub with good food and lovely garden. Will go again

Food was middle of the road. Lagers are limited...Guinness is watery. Patrons are rude and obnoxious. Staff were attentive, doing their best but all young girls....could have done with some experience behind the bar.

Food could have been hotter. Service started well. Mains took a very long time. I had to be very persistent to get a menu for deserts. Bright and airy atmosphere.

Lovely Pub, Great range of food and constantly changing menus. Very friendly and polite Staff. Good outdoor space, cosy atmosphere.

Exceptional experience. 10/10 in every aspect.parking, location, friendly staff, amazing food, excellent decor, brilliant entertainment and Best pub I have ever been to. Definitely a must!

A1 all round. Wonderful place, lovely atmosphere and service. Food and drink always excellent.

Really loved this gorgeous old pub. Sweet staff, nice food, gorgeous location. Will be returning soon!

You can tell they have spent some serious money here. Good pub with nice food. Revisited after a long walk. Very pretty flower beds lots of tables with space between them, so you don't feel crushed.

Lovely place to eat, very varied menu. Staff all young, and so friendly and helpful. A good place to eat, the gardens are very well maintained.

At these prices if the quality is not very good then the net result is poor. Quantity was average by today's standards (i.e. poor). Salad/lettuce was yellow and limp. It's just not ok. The taste was at best zero 'special'. For these prices, just not ok. With good quality ingredients this would have been ok. Just looked at some if the 5'*' reviews. Seems to be the fish and chips brigade, and most of its got nothing to do with food.

Great Pub, large car park, large selection of ales, good food and very pleasant staff, also large outdoor seating.

A return after a our last visit 2 summers previously. 4 of us stopped for an early lunch and sat outside in the gorgeous sun. Staff were very attentive and friendly. Having got there for when they opened on a Tuesday, we were surprised to see the tables fill up by 1pm. Very popular. Food was excellent and good value. Highly recommend.

Thought £19 for a glass of wine and a guinness was rather expensive.

Had a great evening for my wife's birthday food was superb waitress was great, one of our guests was gluten free/vegetarian and they made a menu especially for her. (lovely touch) We will definitely be back.

First time there, great service, great food and a lovely environment. Look forward to returning soon

DO NOT GO IF YOU WANT TO BE QUICK. We sat down at 6:45 and left at 9:30. We wanted a quick (ish) meal and we waited 30 mins for our drinks, 45 mins for our starters and a further 50 mins for our mains. By the point the mains arrived we had lost our appetite. The service also wasn’t particularly accommodating, barely apologised. The pub itself is a lovely pub and had a good atmosphere but not worth the food. Also considering it was £190 for the 5 of us. An absolutely shocker of the meal. Going to the Barley Mow every time from now on, will avoid the Haycutter going forward

We had a super time thank you Haycutter ! Could not fault anything ! Will be back for sure ! Highy recommend the Sunday roast 👌🏻

Gorgeous outdoor seating, but service is really slow at the moment and you wait around 30 mins for food to come out, which feels very slow compared to all the other pubs in the area.

Turned up without a booking and they found us a table for 3 even though they were extremely full and busy. Can’t fault the Haycutter.

Never disappoints. Particularly pretty garden in summer. Nice trip out with friends or couples.

I was a bit disappointed that my bread selection came with nothing and the main meals a little bit on the pricey side

This place was a hit for our family. They had great service. Friendly server. Food took a few minutes longer than typical because they were surprised by a busier night than expected but the server told us and apologized before I noticed which is a big win in my book. They even tried to make me a martini I like from the States. The fish and chips were the best I’ve had. They fried it perfectly. Phenomenal. My daughter loved her pasta, the swingset, and the tractor. They even have a dog menu here! Great place to visit.

Had a fantastic experience here. Couldn't fault any element of this pub, will definitely be returning. Great spot for a warm afternoon in the sun.

Service was fabulous, particularly Izzy who treated my inlaws beautifully and was very helpful with their dietary needs.

1st visit and will 100% be going back Great service Wonderful food Brilliant friendly atmosphere

Nice place and friendly staff. Food wise it is good. I had fish and chips and little bit more resting would have drained the oil but apart from that it is tasty and nicely cooked chunky chips!

If in the past you have enjoyed the Haycutters battered cod chips and peas you may be disappointed should you order in the future. The portion of cod has been reduced by a third, likewise the plate, much smaller, which gives the impression its still the same size meal. The price is the same but customers comments confirm my review

Lovely large pub, surrounded by country. Nice outside space (although was a little too cold for us to enjoy, but in summer, will be great). Plentiful parking. Games available Seperate kids menu and lovely food options. Service was attentive and buzzy atmosphere

Excellent meal as always Love the variety on the menu and the food is always well cooked and presented. Great service and atmosphere. We now live in the US and whenever we come to the UK we always come to the Haycutter - we love it!

Consistently good food and service.

Really good good food and drink can't fault it at all

Lovely sunny Monday lunch meeting. Super smiley service from little Izzy and a gorgeous steak sarnie - smashed it!

Wonderfully attentive and prompt staff – thank you for a very pleasant first visit and I will definitely repeat the very satisfying experience. We didnt have any food hence the lack of grading.

Slightly pricey for a big family but lovely and spacious with a large outdoor sitting space and delicious food.

What a good team, popped in at lunch and everyone was very welcoming. We sat at the larger fire place and the two girls covering that area were at our service straight away for anything.. Food... 👍 Thanks All.

A belated review for the Haycutter on 23/3/24. An excellent evening organised by my husband and sons for a very special birthday. The team accommodated 18 of us which I know is above there usual number. The front of house team was led by Laura and they all went over and above to make it a special night. The kitchen led by Shane produced and outstanding meal. Apologies to other guests who kindly put up with our exuberant guest sharing the birthday singing, thank you. All in all a night I will never forget, thank you to the whole team. Well done Chris for your brilliant team, do look after and keep them!

Really nice place, food good, staff very friendly, will come back again definitely

Very nice pub, but the food is below average.

We paid a visit here on our classic scooters one Saturday, made feel welcome, great beer garden and choice of real ales, lagers. Staff very busy but still service with a smile

Delighted we found The Haycutter! We had a wonderful meal and loved the place. We will be back!

10/10. The menu is varied and you’re spoilt for choice. Can’t beat the Sunday roast dinners.

Excellent service, a wonderful relaxed evening out with friends. No where better to go in the area

A lovely pub with great staff. Can get busy.

We have been here a few times and been ok. The last time and our visit today was awful. Service very slow, no one brings you a menu.we ordered drinks from the bar and called a waitress over to order food. Staff not interested in doing their job. Food poor. Such a shame for a beautiful pub and surroundings. Large car park a bonus. We won't be going back.

Great meal as always! Always enjoy the Haycutter.

Never went there, drove past during heavy rain! Going home!!

Eat here last night food good service bad. Didn't like eating with dogs in room and dog kept barking

Love the gluten free options! Fish and chips are the best in the country!

Fantastic traditional English country pub. Popped-in for lunch.Food was lovely, in particular the steak sandwich.

Food was good, good service, quick, friendly staff

Lovely food and good service. Dog friendly too

Great place to eat for my mother in laws birthday. Great place to eat and great outdoor space for children to run about.

Great location great atmosphere

Another great Sunday lunch at the Haycutter. A welcoming roaring fire on a cold January day is just what we needed . Excellent roasts, pie and fish filled us all up that there was no room for pudding! So, will definitely be returning to sample more yummy food soon. Well done everybody at the Haycutter 😁😁😁

Excellent food and service,can get very busy,can get a bit noisy when full,great experience overall.

Just a beautiful pub with fabulous food and ambience. Outstanding. Would love to return sometime. Beautiful place.

I had booked lunch for my family and our puppy. I’d been clear in my booking that I would have appreciated being seated in a quiet place due to having the puppy and enabling him to settle. When we arrived at the pub we were met with a rude member of staff who was stood behind the bar. He showed me my table which was in the middle of the busy bar. I explained that I had let them know about my request, only to receive quite a stern response. What’s most baffling is that they had free tables away from the bar, lots of them - but he wasn’t warm or forthcoming in giving us one. The waiter who served us was equally as rude. On a positive the food was ok, but I’m not inclined to pay £250+ for 6 people only to be spoken to rudely and feel reprimanded.

Alicia, our waitress was so helpful.

Popped in for a drink lovely lively atmosphere mixed families enjoying themselves

Amazing place. Great staff and company we were with. The food especially the Crispy Beef salad was bloody amazing. Could eat that every day. Took a bit of time for drinks, even though it wasn’t really busy. But hey, no big deal. Great food, place and polite friendly staff done the trick. Thanks and a very warm thanks for the evening. Happy Christmas.

Service was quite slow but very busy, so ok.

Excellent service, very good mulled wine and food.

Really well managed, the food was served on time, and all was as expected. We chose the Christmas menu and were a party of 9, including 4 under 16's. Nice experience.....would happily return.

Living fairly local to this pub, we popped in for dinner to celebrate our daughter's birthday. We ordered our pre-dinner drinks, which took an unreasonable amount of time to receive and had to remind the waitress. My wife had the ox cheek pasta, which was not very appealing at all and a rather small serving. I had the pork belly, which really was just one pork cutlet and not pork belly at all. we raised this with the manager, however the chef challenged some of this, which as a customer is rather disappointing. I am all for supporting the local enterprises in this day and age, however we experienced very poor service and over priced food and will not be returning to this establishment.

Amazing find on our way back from Brighton. Excellent choice & well laid out Restaurant. Would recommend highly

The staff were wonderful. Friendly, polite and attentive. With three log fires the ambiance was warm and welcoming. I had the steak sandwich. Could have been easier to eat if the steak had been sliced more thinly into slender ribbons with the gristle removed. Otherwise a perfect visit. Many thanks.

Great food in a very comfortable setting.