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4.4

Based on 681 opinions finded in 1 websites

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Nº 74 in 256 in Tandridge

CUSTOMERS TALK ABOUT DISHES WITH..chickenroastsroastfishpaycooked
Score
OpinionsNoteGoogle6814.4

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Lovely country pub and food very good, *but* took an hour to be served after our prebooked time and my wife's roast was covered in gravy after we had made it specifically clear that she didn't want any. And there is a dreadful damp smell around the garden entrance caused by missing roof tiles, of which the staff seemed unaware

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Martyn Smith . 2024-09-17

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The archetypal local. The authentic pub experience. Kind of place you wouldn’t mind taking your parents. Or your mates. Truly one of my favourites.

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S CRK . 2024-09-10

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Simply the best Sunday roast we have had out in YEARS. Wine list was good all very drinkable. Service was somewhat chaotic but could be due to Sunday Lunch rush. Will definitely be back, the rest of the menu looked good too so look forward to that!

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Patrick Kidwell . 2024-09-05

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Food was excellent and service was good. Would definitely go back in the future

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Le-Roy Tamanikwa . 2024-08-31

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The food was decent, and the atmosphere was inviting—cozy and lively, perfect for a relaxed day.The service was decent, though nothing remarkable. However, we were surprised when asked to leave a card on file or pay upfront. Having been to many pubs, this was a first for us( except Wetherspoon )Since we didn’t have a physical card, we had to pay upfront, which felt a bit out of place. Overall, it’s a nice spot with good food and a great vibe, but the payment policy was an unexpected inconvenience and felt awkward .

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Lino Sam Thomas . 2024-08-18

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Extremely Disappointing Experience - Avoid at All Costs My partner and I visited this pub restaurant today, hoping for a pleasant lunch. Unfortunately, it turned out to be one of the worst dining experiences we’ve ever had. We started with a coffee and sparkling water, which were thankfully decent. However, the problems began when we ordered our starters and main dishes. We were required to pay in advance, which struck us as odd—why pay for something we haven’t even received yet? After a long 30-minute wait, our starters arrived, and they were, to put it mildly, terrible. The food was of poor quality, bordering on junk, and we couldn’t even finish it. But the real issue arose with the main course. We both ordered a lamb dish from the menu priced at £22 each lamb meal. What arrived was an Indian-style lamb dish—a fact that was not mentioned anywhere on the menu. Neither my partner nor I enjoy Indian cuisine, and we certainly didn’t expect to be served it without any warning. We called the manager over to address the issue. Instead of being helpful, she was dismissive, asking only, “Are you sure you don’t want this?” When we explained that we couldn’t eat the dish, she simply took our plates away without offering any solution or apology. No refund, no alternative meal, nothing. After waiting in vain for any sort of resolution, my partner had to go inside to speak with the manager again. The response was shocking—she was extremely rude and completely unconcerned about our dissatisfaction. Despite our polite explanation that the menu did not indicate the dish was Indian, the manager refused to do anything about it. She wouldn’t return our money, nor would she offer any alternative. Her attitude was dismissive, unprofessional, and downright insulting. How can a restaurant serve food without accurately describing it on the menu? How can they make customers pay before they’ve even seen their food? This place is an absolute disgrace, with terrible food, appalling customer service, and a manager who clearly does not care about her customers. I wouldn’t recommend this place to anyone. It’s a rubbish establishment with rubbish food and even worse service. Save your money and avoid this place—there are far better options out there!

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Mihail Georgiev . 2024-08-18

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Lovely spot, quality food for reasonable prices

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Billi Hockey . 2024-08-09

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Good food and drink. Service depends on which staff - but generally good

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Jeremy “Jem” Gilbert . 2024-08-08

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A local to the Caterham area and well worth the trip if you live further away. Atmosphere of tranquility and country pub/restaurant without being in the middle of nowhere. Quality food and welcoming service! On-site free parking. I would recommend booking in advance as I'm hoping that more of you will consider supporting The Harrow - Chaldon. I will revisit for another meal, and I don't often say that!

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Maryanne Pitman . 2024-08-07

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Had a family gathering at lunchtime on a Friday, and we were accommodated very well outside. It was the hottest day of the year but felt comfortable under shade. Enough car parking space too. A huge range of items on the menu, and despite an order that included a variety of food, the service was prompt and friendly, and the food was perfect. If I lived nearer this would be my go to place! Highly recommend it.

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Cyrus Shroff . 2024-07-20

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Stopped here for an evening bite to eat. I have been coming to this pub for over 40 years and not much has changed, which is a good thing. If anything, the food menu is better.

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Simon Jones . 2024-07-18

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Only my second ever visit! Good beer & excellent food. 2 of us had the irresistible 'Harrow darkness my old friend' - possibly the best vegetarian meal I've ever had. Others had fish & chips, sea bream & chicken milanese. We ran out of room for dessert, sadly. Comfortable, relaxes atmosphere. Surprisingly quiet for a Friday night, but it was a dismal, wet evening. Thoroughly recommended.

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Chris Willis . 2024-07-07

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I came here not expecting anything out of the ordinary but when my meal came I was thinking its served on a cheese board, I hope it was throughly cleaned. £24 for a grilled chicken burger and a pint of 1664. The burger was cooked but was dripping juices everywhere.. chips were OK but for the price I would have expected maybe some garnish and perhaps less juice. Not really impressed as came away still hungry... sorry guys but if you're going to charge top wack for a meal that isn't you're going to expect a tough review

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Nick Briggs . 2024-07-02

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Pleasant lunch with friends. Good selection of pub food with something for the veggies.

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Ken Crook . 2024-06-26

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Lovely outside sitting area and on a sunny day great place to enjoy a pub lunch

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Dharmesh Chheda . 2024-06-23

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To be honest… the food has always been good. The service too is on average good except over sunshine weekends and the atmosphere acceptable according to weather and sports… I regularly go midweek for a dinner and a Guinness after work. This evening being a Wednesday, I had an Amstel and was not going to eat but the decide to order a take away so as not to have to cook … ordered a fish cake and Caesar salad (no grilled chicken) to keep it quick and easy as I had 10 mins to place my order… so I made the deadline by 08:30!and time to spare . I received two small take away boxes. A fish cake and sauce in one acceptably. The other small box with my Caesar salad which is half the quantity of what would have been served had I eaten in the club. But however charged £ 20.00. When questioned the lady behind the bar…admitted that this was the same response she asked when handed the order……this is sad and surely an oversight that may cost you my patronage…. Pics are available and happy to share

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Production ID Agency . 2024-06-19

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Only popped in for a quick drink, but the setting was beautiful and the service very friendly

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Philip Hoskinson . 2024-06-02

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Excellent food but ver poor service

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Janice Rice . 2024-05-13

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Nice food but expensive compared to other pubs in the region. £5.80 pint Tribute. Fish & Chips £19.50. Service was poor. Sat outside in the garden which was pleasant. The pub could do much more business if the serving staff could be trained to look around and see if customers wanted to order food or drinks. Food took 45mins to arrive. Service tip was optional. Nice pub but not my first choice to repeat experience.

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Jeff T . 2024-05-12

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We arrived for lunch without a reservation and although there were not tables inside available we were accommodated in the garden. The staff was very friendly and the food arrived quickly.

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felipe avila . 2024-05-07

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Food was freshly cooked and a good price. Have visited the pub a couple of times and always have a good welcome and a nice atmosphere

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Gary Lawes . 2024-04-05

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Very friendly and lovely staff. Good food and atmosphere. It was a bit sunny and we enjoyed the sun in the garden for a while too. Recommended!

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Ciprian Mi . 2024-03-19

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What a lovely place. Food was great and they are so welcoming. Definitely be going back.

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Kim Hewett . 2024-03-08

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I had one of the best burgers ever, the food was brilliant, nice people. They also had gluten free so my sister was happy.

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Janet Rowe . 2024-01-20

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Hadn't been here in a few years, its been taken over by new licensee, staff were rude. A friend also went recently and wasn't happy with the food, the chef apparently came out and barred them 😂

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Michael Bond . 2023-12-31

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Great pub, perfect service and good atmosphere.

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SuperMonkeyfox . 2023-12-30

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Delicous food and a lovely location, right next to some woods with plenty of walking tracks, friendly staff as well.

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Ollie Hosker . 2023-12-24

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Unusual management policy? Visit 04/12/23 My wife and I visited following a shopping visit nearby. My wife's Aunt age 90 accompanied us for lunch. Ordered drinks at the table. On delivery my wife asked for a child's menu for her Aunt - (reason) Medical condition + (at 90) can only eat a child's portion of food. The waitress politely declined our request stating management policy. Under 13 years old only can order from the child's menu. Ok - but under the circumstances. My principles set in. I politely declined all the menus. My wife's Aunt is very mobile and regularly visits many food establishments with her friends. In 3 years of having the condition the option to order from a children's menu has never been a problem. We enjoyed our drinks and respectfully paid the £16.45 drinks bill (instead of an estimated £80+ lunch bill). Consequently we moved on to Warlingham resulting without any problems ordering from a child's menu. Final bill £87. Two full paying adults and a child or in our case a 90 year old lady. I would be interested in an explanation from management of The Harrow. This policy can only conclude as a business negative. I feel the management should reconsider the policy going forward as certain situations require common sense. Christmas is a time for family gatherings up to possibly 10+ - including seniors who cannot eat an adult meal anymore. Child portions should be made available for paying customers who want to eat a small meal. Many established food restaurants offer small or large portion options added to the main menu list. This could be worth a consideration going forward. I thank you in advance on this matter.

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Terry H . 2023-12-11

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Service great people great and very helpful. Will use again 👍

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Peter O'Rourke . 2023-12-10

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New licencee since my old review. Stayed only for a quick drink and chips Best chips locally. Will go back and get some photos to update

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Pete D . 2023-12-06

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Beautiful County’s pub. Large parking area and a garden.

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Sybille Pocock . 2023-12-06

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OMG! I didn't expect that! Food was amazing, good service and atmosphere cozy. Had a great lunch and we really enjoyed it! Great to seee such a variety of allergen free menu!Thanks team!

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Chris Tsounis . 2023-12-01

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Last minute decision to have lunch out today. Really nice meal. Dog friendly bar area. Great value. Welcoming and friendly staff. Loved it. We will be back.

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Jules - . 2023-11-01

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I have to be honest, I was a bit worried as I had seen a few poor reviews for this pub/restaurant. I needn't have worried. I have no hesitation in saying that this was the best Sunday Roast my wife and I have had in a very long time. Food was cooked to perfection, portions were amazing and service was excellent.

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Andy Strivens . 2023-10-29

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A real little country pub everything was just perfect and it's dog friendly!

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Jean Williams . 2023-10-26

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What a jem, just got back from a meal at the Harrow, and had to leave a review. The meal was fantastic. The special, a pheasant pie was amazing. Was informed it would be a slight wait as cooked to order but happy to sit and enjoy the drinks (nice bottle of red and the ale was spot on) Dog friendly, always a plus for us, but felt really bad at the end of the meal. There was no option to leave a tip on the card machine, and we only had minimal cash. Our server, a young chap, had been spot on and deserved more than we left. Will be back again for sure.

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Paul Williams . 2023-10-21

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Exceptional food Pheasant pie was something special

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Constantine Ma . 2023-10-19

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Great local pub serving delicious food, fairly priced for the quality. Friendly, attentive staff.

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Hilary New . 2023-10-10

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Great food and service. A little chilly, most people kept their coats on

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Silas Ramsden . 2023-10-03

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Menu boring now few occasions never changes and never gets any better service just ok used to be really good for food and especially beers

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Vanessa Harrington . 2023-09-23

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Just had a couple of beers outside really nice pub only stopping it getting a five was the bar person and friend talking about their periods

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lawrence swann . 2023-09-21

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Thank you so much to the landlady Rachel manager Zoe and the excellent staff who looked after us so well for my husband's surprise party today. From booking to the event we received first class customer service. Lots of attention to detail and thoughtful personal service. The room was decorated beautifully and the food was excellent. A really lovely personal and caring experience. Thank you so much.

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Amba Wade . 2023-09-16

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Really miserable as have had good experiences previously. How the ploughman’s lunch with soughdough. Why this bread not crusty French bread? Miserable bowl of chips for £5.50.. £16.50 for the ploughman’s and even more because we asked for extra bread. I’m surprised the bread didn’t crack a filling. Service and place generally miserable.. food grim and overpriced but isn’t it everywhere. I wonder if this pub or pubs in general will still be around in 5 to 10 years?

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Zoe Rouse . 2023-09-12

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We visited just for drinks on a Wednesday evening, the place is welcoming and friendly, there is a large outdoor seating area so good for kids and dogs. I would visit again in the future for a meal.

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Karen Hall . 2023-09-11

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Great food, good beer and lovely setting. What is not to like!

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Tom Raffield . 2023-08-22

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First off no Sunday roast, then we waited over an hour for the food, (the pub wasn’t busy at all) the lunch taste ok but there wasn’t much of it tbh, 3 of the thinnest slices of pork belly, 2 small potatoes cut in half and 4 green beans, nobody came over to see if everything was ok, then when we paid nobody thanked us and said goodbye! It’s a pub ! Do what you do best and serve a nice sized Sunday roast with trimmings. I will come back but if it hasn’t changed then I’ll never comeback.

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James Nicholls . 2023-08-14

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Ridiculously slow service, had to wait for our main food for over an hour without even being offered drinks, we sat with empty glasses for the entire duration without even being told the food would take a long time. The pub was basically empty as well. Do not recommend.

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Savanna Lawrence . 2023-08-13

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Really enjoyed going there. A couple of minor problems sorted out cheerfully and quickly. We will definitely be back soon

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Paul Falkner . 2023-08-11

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Lovely local pub, great for all the family

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Frances Hill . 2023-08-03

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Popped in for a quick drink and ended up staying for food. Mussels on the specials board .

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Joanna Shakespeare . 2023-07-16

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Great personal, friendly service

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Melanie Attwater . 2023-07-11

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Really great mid-market pub. Staff great, atmosphere and location - what you want from a “rural” local pub. Beer garden (some covered) ideal with woodland setting.

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Andrew Parker . 2023-07-10

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Stopped for lunch during a walk on the North Downs Way. Good choice of food and drinks and good quality too. Very good service.

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Jonathan Stott . 2023-07-02

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We had a lovely evening , really enjoyed the food and the friendly atmosphere thank you 😊

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Sue Bristow . 2023-06-23

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Rachel and her team went above and beyond for our dietary requirements, and the food was amazing as always.

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Stuart Burgin . 2023-06-20

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If I could give them 10 stars I would. We recently had to organise a Celebration of life for a close friend. At the time we spoke to several event space holders in the area. The Harrow were the ONLY ones who showed true empathy and care, whilst being exceptionally professional. On the day nothing was too much trouble from downloading our own Spotify playlists to arranging the pub how we liked it and throughout, every team member especially Zoe the manager and Zoe the team member showed genuine care. Rachel the owner was so invested in ensuring it went well that she left nothing to chance and was on hand all day to assist where needed. Her care and dedication shone through. The food was superb and everything went really well. Even now when I pop in for a drink, they remember me and also ask how we and our friends family are. I know this review sounds sycophantic but honestly they deserve it. We have also eaten and drunk here several times it was really well prepared and tasty. It is so nice to find a “local” with good people, great food and the best pint of Pride in the area.

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mjinspire . 2023-06-16

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Last visited 40 years ago when it was tiny. Still same set up but now much extended. Still a lovely pub tucked away.

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John Bowers . 2023-06-15

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Real Ales and good food (closes at 10pm)

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Nick Rogers . 2023-06-02

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Cosey. But very pricey. Small bowl of chips for a fiver? And i mean small lol. They did taste good and not much else around so no regrets. Friendly service. Nice outdoor area and car park.

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Obi1 Kenobi2 . 2023-05-27

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Great food, amazing beers and very nice, helpful staff. Well recommended!!

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Darren Tingley . 2023-05-26

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Very friendly pub with good selection of beers

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Jon Nathan . 2023-05-15

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Excellent Sunday roast. Pork loin and crackling for me and roast beef for my partner. Massive Yorkshire puddings!. Shouldn't have had the side order of cauliflower cheese as well, as the portions are huge !. Good service. Highly recommended.

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Casalana Moke . 2023-04-27

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Nice pub with a couple of ales on tap, as well as the usual selection of lagers etc. Obviously, they do wines and spirits etc. Didn't pay much attention to the food as I wasn't eating but the table near me seemed very happy with their meals. Friendly and efficient service. Would go back if I'm in the area.

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AT Nash . 2023-04-26

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Had a lovely meal at the Harrow a couple of nights ago. The Sea Bream was fabulous and perfect amount. Lovely atmosphere and friendly, happy staff. Will be back 😊

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Jan Downs . 2023-04-08

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Lovely roast, very tasty and good portion size. Pub has a lovely atmosphere and the staff are friendly and efficient.

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Hollz . 2023-04-08

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'HARROW DARKNESS MY OLD FRIEND' - firstly, love the name! In all the country pubs we have been to over the last year, this was easily the best dish I had tasted. Beautiful flavours, and staff at the bar and food service was terrific!! Complements to the chef!!!

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Anne-Marie Herbert . 2023-04-06

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Rachel and her team are very helpful, fiendly and attentive. The Harrow is a great family pub and the food (we had Sunday lunch) was great.

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stephen roberts . 2023-03-27

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The food is delicious. The hosts are friendly and professional. Environment cosy

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Diana Beckett . 2023-03-19

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Went for Sunday lunch. Had "The Harrow Darkness" (vegetarian) with a side order of rice and the vegetarian roast. Both good.

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Caroline W****** . 2023-03-19

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We haven't been here for years. Nice to return. Chicken Milanese was superb, massive portion!

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Alan Barclay . 2023-03-19

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This little pub is great. The food was outstanding and tasted amazing, as a group of 9 all of us were very pleased, this fish and chips was outstanding. The pricing for the quality of the food is very reasonable. The staff were super friendly and accommodating. I would highly recommend a visit to this pub. There is a car park, as well as indoor and outdoor seating and a bar.

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Connor H . 2023-03-17

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Fantastic place for a roast on a Sunday! Recommend the beef! Will be back next time I'm in the area!

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Nick Pugh . 2023-03-03

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a brilliant pub, always welcoming. Serves delicious proper pub food, cannot fault.

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Emily Porter . 2023-02-28

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Nice place with vegetarian food choices and friendly staff. Having visited this place in the summer, outside space is enjoyable as well.

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Bhadresh Shukla . 2023-02-13

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I didn't eat, but my friend who did said the food w excellent - it smelled wonderful. Friendly helpful staff too. Definitely good back.

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Barbara King . 2023-02-13

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Came for lunch with my Wife and was really pleased with stopping by for some food before a dog walk. Chilled vibe inside, the table waiting staff delivered some of the most flawless customer experience we’ve had out - was so impressed with our waitress. Knowledge of the menu, dishes and courtesy / etiquette was on point. Dog friendly, great coffee and the food was delicious. I had the Lamb Gosht and is was so good, really enjoyed it and will be back - thank you 🙏🏼 🧼 Clean and tidy 🙋🏻‍♂️ Friendly staff 🐶 Dog friendly 🍽️ Great food ☕️ Awesome coffee

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Andy . 2023-02-11

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12oz steak was amazing and the curry was on point

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James . 2023-02-08

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Always nice. Not a frequent visitor though.

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Martin Burke . 2023-02-05

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Really nice food and good value for money. The staff were friendly and the service was pretty quick even though they were busy.

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Joshua Chan . 2023-01-29

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Excellent fish and chips. Very nice real ale (I forget which) and good service towards the end of a Friday evening service.

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Steve Roberts . 2023-01-24

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Absolutely my favourite restaurant in the area. Great food, lovely atmosphere, friendly, efficient staff.

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Jackie Skinner . 2023-01-21

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Service that's friendly and welcoming. Proper pub staff well done you nailed it.

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SHL . 2023-01-11

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The pub was found emerging from the clouds on this horrendous day with biblical rain. The staff were very friendly and attentive. The food was varied and very nice. The drink selection was also pretty good. All in all a great experience and if we're ever in the area we'll be back!

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Lodge Farm Leisure . 2022-12-30

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Great pub food, loving the atmosphere!

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ash karki . 2022-12-14

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Brilliant Sunday roasts and the only place I know of locally that give you the option to have beef/lamb pink as opposed to well done like most other restaurants.

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James . 2022-11-29

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Visited here for Sunday lunch, we both pescatarians. Nice sized portions, attentive staff and reasonably priced. Will deffo visit again....

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wlt648 . 2022-11-27

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Taken here for lunch by some friends. Varied menu. Good food. Wide beer range.

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Cliff Hackett . 2022-11-20

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Fab food, great service, friendly atmosphere and on the night we visited great live music. Love this place

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John Stone . 2022-11-03

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Lovely family meal. Sunday roast was lovely. Kids had burgers also good. Ambience very friendly. Will definitely be returning

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Joz Joan . 2022-10-23

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Great food, great guinness, great atmosphere

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Jack Weymes . 2022-10-05

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Had a lovely lunch with a friend on Tuesday. The lady serving us was very attentive and the food was delicious. Nice setting.

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Marion Bines . 2022-09-29

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Been here a couple of times and service/food is generally good however on last occasion we were bitterly disappointed. Had a 3pm Sunday booking only to be told they only had pork roast left. Annoying but okay, 15 mins later, then get told that they’re out of vegetables and are peas alright. Changed order completely to something else but myself (and others) were shocked that they’re sold out of roasts by 3pm on a Sunday!!

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Adam Gee . 2022-09-26

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Lovely Sunday Roast for 9 people x

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Julie Brown . 2022-09-25

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Arrived at 2pm on Sunday looking for a roast only to be told they only have chicken left.........at 2pm!!!!!! Not good

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David Burton . 2022-09-18

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Very pleasant country pub. Nice service and food.

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Mark Pugs . 2022-09-17

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My wife and I love this pub! The staff are always so friendly and professional. The food is delicious! We would highly recommend! Great.

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Michael Heyburn . 2022-09-14

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Good food, good beer, great outdoor area. Friendly staff

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Greig Cave . 2022-09-06

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My wife and I enjoyed lunch this week .! Staff very pleasant indeed.! Thankyou

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Paul Sheppard . 2022-08-18

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We booked online for 4:30pm. The service was great, the guys were really attentive but the beef roast was one of the worst I’ve had. It came absolutely swimming in gravy, not even homemade, the roast potatoes were deep fried and there was just no taste to anything. The beef was so chewy because it was full of fat. For £21.50 I’d have expected better. So I left most of it and thought I’d fill myself up on a pudding… only to be told that they’d stopped serving puddings for that day. What? It was 5pm! So I think it’s safe to say I wont be returning.

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Kylie Balfour . 2022-08-07

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Second visit to this pub in the last few months and I have to say I think this might be the best pub for food and service in the area. Highly recommended!

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Andrew Poulloin . 2022-07-28

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