Based on 1.547 opinions finded in 1 websites
Based on 1.547 opinions finded in 1 websites
Nº 192 in 440 in Basingstoke and Deane
Nº 30 of 73 British in Basingstoke and Deane
Opinions
What a wonderful pub. Beautiful decor and comfortable seating areas. Very dog friendly with treats, water station and even doggy blankets. Food was excellent, we ordered 4 different meals and each was delicious. Drink choices on offer very good and freshly squeezed lime in my lime and sofa which made such a difference to my drivers choice drink. Service was fantastic. JoJo was attentive and friendly and we felt we had a personal service by someone who genuinely cared that we enjoyed our experience. We will definitely return
Beverley W . 2024-11-02
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Lovely evening catching up with friends, good food and atmosphere. Great service by Aimee, very informative, helpful and friendly. ☺️
Jo P . 2024-11-01
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My friend and I just had lunch at The Hatch Old Basing. It was all good. Easy parking, good lunch deal and lovely staff. We were served by Jen - she was friendly and very efficient. We enjoyed it a lot and look forward to returning soon.
AngelaHook_Hampshire . 2024-10-21
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Service from Morgan absolutely superb better than many top class expensive restaurants I could mention can’t rate her highly enough
Derek Gair . 2024-10-17
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Excellent Sunday food with top quality service from both Amanda and Morgan, who looked after us and our baby very well. Will be visiting again soon.
Isabelle D . 2024-10-13
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We went for a birthday dinner, myself, my wife and baby. Staff were very friendly and supportive when our young baby got a little upset. Lyndsey and Heather were extremely attentive. They went above and beyond to triple-check allergens on the food we ordered. Turns out allergen info hadn’t been updated on the website but the girls spotted it and told us immediately. Very lucky and grateful to have them serving us. The lamb shank cottage pie and pork belly main were incredible. All food was top notch. Sad to hear the girls are leaving. Would visit again.
Arun R . 2024-09-16
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Heather and lyndsey where honestly amazing my daghter loved them! They took such care of us and they interacted with my little girl so well. Best customer service I've ever received honestly! They also took care of my partner and made sure she was attended for with her allergies. Food was flawless too. 100% recommend and will be back!
kearen h . 2024-09-13
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firstly arrived with mum and dad for lunch around 11.30 wasnt sure if they were open but we were greeted with a "good morning" from a lovely lady. We sat outside and the lady brought our drinks to us then wanted food so sat back inside which wasnt a problem we were give a spacious table. We had the lunchtime scampi and chips would was such good value indeed was so much scampi it was pipping hot and fresh with plenty of tartar sauce we were so impressed we are coming back as a family to indulge in the christmas menu ! And again, was so impressed i brought my friend back the next day for lunch and had lamb shank, sausage and mash and the apple tart for pudds ! absolutely delishious looking forward to going back !
Debbie77 . 2024-09-02
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Had a wonderful night out reminiscing after the recent passing of our father/husband - all 5 of us had a fantastic main meal and dessert. The waiter for our table was v busy (Saturday night) but looked after us exceptionally (thanks JoJo)…..and thoughtfully……needing good wheelchair access. To be fair we had heard conflicting reviews but our experience was top….we will be back soon probably with our dog…..thanks all even the guy who was rushed off his feet delivered the mains you know who you are……
D4746AU . 2024-09-01
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What a Fantastic night the food was spot on very large potions I had 3 sausages with mash and veg I was surprised you get 3 sausages not two. I also had soup with a slice of bread I asked for two more slices which we was given. I highly recommended this restaurant and the chef Chris surly does cook a loverly meal for all 5 off us. So everyone pick up the phone and book now because I am again.
Mobile13676858393 . 2024-08-30
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Visited The Hatch tonight for a birthday. At time of booking I let them know we needed wheelchair access. They’d clearly thought carefully about which table would be easily accessible - both the route to it and the table itself. Staff were considerate without being patronising. Sarah and Jazz in particular were brilliant but all the staff we encountered were great. The food was lovely too and the service was at a relaxed but good pace (didn’t feel rushed or like we were left waiting for anything). A really positive experience
Jessica J . 2024-07-17
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Disappointing lunch visit , we have visited this restaurant several times and been happy , but our lunch on this visit was to good . I had the special burger and it was so dry and the pudding which was a special peach crumble I had to sen back as the peaches were not cooked and very hard I could not get a knife through them . It’s a shame as it has put us off going again
ali_England . 2024-07-17
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Lovely restaurant!! We were greeted and served by the wonderful Heather who made us feel at home instantly, a true highlight. The food was delicious, we all finished our plates & had very yummy desserts. They were accommodating to our birthday cake that we brought it & made us feel very special. Thank you!
Char G . 2024-07-16
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Today was ours friends 75th birthday. All of the staff made our lunch visit wonderful. I have a gluten and dairy intolerance the waitress Morgan was so helpful and gave me suitable options. We will definitely we recommending this very welcoming restaurant to our family and friends. L. Frewin
Linda F . 2024-07-11
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Spent several hours in this lovely pub garden before going in for a meal - lots of choice and very good - Morgan was very helpful and smiley the only member of staff with a smile that day !!
havetosaynow . 2024-07-05
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We arrived early and had a drink in the garden first. Then we went inside and were shown to our table. Service was friendly and polite, and we were well looked after by Sarah. Food was of a very good standard. We will definitely be going there again.
stephenlY7610XE . 2024-05-18
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Excellent, this pub is back to its best, nice ambience, lovely staff and steak & Ale pie is a joy, Lyndsey was our waitress, friendly, will be back
Stumball54 . 2024-05-15
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Very Friendly and welcoming staff, lovely food and well presented on the plate. Very relaxed and cosy atmosphere. Modern and stylish decor with a great range of ales on tap. Sarah and Jojo were excellent hosts. Would thoroughly recommend and will definitely be returning soon. Thank you so much Hannah 😊
Hannah M . 2024-05-14
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I always look forward to going out for Sunday lunch and have been to The Hatch several times but sadly today was very disappointed. Asked for the beef to be well done so that was my choice but remainder was definitely not to their usual standard. Vegetables extremely overcooked, not a lot of meat and potatoes small and not very roasty. Ordered pigs in blankets otherwise plate would be quite empty. Staff extremely friendly though.
Z6351FTtracyb . 2024-05-12
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What a joke this place is! Firstly, I would have preferred to write them a private email about my experience but they prefer to only provide a contact phone number on their website so you can call them when it suits them and not speak to senior management. So if this is how they want it, then this is how they're going to get it. I pitched up Saturday lunch time starving so I discussed the pork loins special with the lady serving and suggested I'd also buy a pineapple juice. I presented my credit card, received no receipt and was asked where I'd be sitting and I told her outside at the front and she could see the direction I walked and she had told me the meal wouldn't take long to cook. I waited at a table 20 minutes, then 30 minutes, had to finish my drink which I prefer to eat with my meal, then 40 minutes, then 50 minutes before I waved a waiter over and asked if I was ever going to get my meal. He walked in to investigate and 5-minutes later I still had no feedback. So I got up and walked in myself to be told I had never placed a food order! If your staff are that bad at taking an order then you're not doing your job in training them. I received no apology and actually, come to think of it, not one waiter, even though my glass was empty from about minute 25 cared to call on my table and ask if everything was alright or if I wanted another drink. All this and it wasn't even that busy when I first got there and placed my apparently 'fake' order at 12h30. It seems to get anything done here you'll have to repeat and clarify 5-times and management don't care because they don't provide a way to make direct contact.
Steve G . 2024-05-12
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It’s a new menu which means they’ve put the prices up and now get less food. The Sunday menu is mainly roast based so not much choice, as I said, they’ve increased the prices, you get two slices of beef when it used to be three, it is not even one decent sized potato as they cut it into small pieces. The cauliflower cheese is an extra, no wonder the server asked if we wanted two as the portion size is small. I wanted to give Chef & Brewer a second chance after a disgusting meal at The Waterwitch that was so bad we got the meal and drinks complimentary.
TC1810 . 2024-05-05
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Had aftera nice meal with friends. Lyndsey looked after us. I have been here many times and enjoy it there. Staff are friendly.
B8575RQkeithf . 2024-05-02
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My friends and I had a lovely meal here. We were served by Kyle. He was very attentive, and polite. The food was very good too. Great service all round .
caringissharing44 . 2024-05-02
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Overall ok Service was good, room was rather cold so we had to keep costs on! Menu ok, rather limited for a Sunday unless you want a roast which most of our party had. The roast was tasty, plentiful and good
chrismranger . 2024-04-28
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Really good dinner, quick service from Heather & Lyndsey who were really helpful. After a busy week it was just what we needed
Joseph L . 2024-04-26
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lovely dinner at the hatch good service and a very pleasant atmosphere and good food which was served hot. dog friendly pub
Dream20683022932 . 2024-04-19
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Really lovely. Plenty of parking. Nice atmosphere with a great variety of ages. Burgers were delicious. Waitress (lyndsey) was friendly,efficient and there was no pressure. Would definitely come again. Better than a lot of other Chef and Brewers. They are obviously are doing something right as nearly full on a Wednesday evening.
Sue_in_UK . 2024-04-18
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Served by Sarah & Jojo. Excellent and attentive service. Had small problem with meal which was resolved quickly with no fuss. Have eaten here for some years and have never had a below '10/10' experience. Mike, Old Basing
Michael C . 2024-04-17
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Excellent service and food. Lyndsey our waitress was very helpful and pleasant. It was was very good dinner.. which was value for money and the portions were the right size.
fre1002 . 2024-04-17
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The service was fantastic and very efficient. They were very busy but that didn’t make any difference as they still looked after us very well
Sharon M . 2024-04-15
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Lovely dinner, food was great and the service was amazing. Good choices on the menu as well. Lyndsey and Heather were both delightful and deserve recognition.
Lily G . 2024-03-05
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The Hatch is our local and a lovely pub/restaurant. Heather who looked after is lovely, very attentive and welcoming. The food was great and reasonable price as are the drinks.
simoneknight . 2024-03-05
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Late lunch , had reserved a table but that might not have been strictly necessary. Staff very pleasant polite and helpful , food first class. Well done to all
44996677 . 2024-02-27
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My husband and I had lunch today and really enjoyed it. Lyndsey are waitress was very helpfull. We will definitely come back.
D4888IQsusanh . 2024-02-22
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Sunday Roast. Excellent friendly service. Sadly the Yorkshire Pudding was hard and dry. A tiny helping of stuffing (albeit very tasty) and nowhere near enough gravy, had to ask for more. That said, everything tasted lovely and was a fair price. The pigs in blankets were 10/10.
rodneyandjones . 2024-02-18
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Dinner again at the excellent Hatch pub. Lovely meal of Confit Duck leg and chicken and ham pie. Both excellent. Apple pie was excellent. Bread and butter pudding was nice, but not close to a traditional bread and butter pudding. The staff, as always, were downright amazing. Friendly, helpful and always ready for a quick chat. The Hatch has come on leaps and bounds from when I first started coming here. Congrats to Deano, Jo-Jo and all the awesome staff for making it yet again a really pleasurable visit
742glennp . 2024-02-18
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We visited on a Saturday evening. Lovely menu, very friendly staff, great atmosphere. We didn’t use it, but there is a lovely outside seating area too. We really enjoyed our evening and would definitely recommend.
squidgemay . 2024-02-17
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A lovely dinner at the hatch, we were found a table even when we had not booked. We were well looked after by Lyndsey and the food was good and homely.
Gary P . 2024-02-16
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Such a lovely meal, with lovely lovely staff. Only 2 lovely ladies serving on such a busy busy night and the service was brilliant, and attentive! Food was all presented lovely and came so quickly! All tasted lovely!
Miss M . 2024-02-12
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We came here for a lunch to treat ourselves and we had a great time. We ate off the lunch menu and had a salmon florentine and the steak ciabatta. Both tasted absolutely amazing and the portion size for the steak was really generous. Whilst the salmon was really tasty, it was absolutely tiny, so suitable for a really light lunch. For drinks we had a large coke (£4.05!) And a passionate sparkler which was really nice too. Staff were lovely and really friendly, would definitely come here again.
thesavingmillennial . 2024-02-11
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This is our local and we often come here for dinner. The staff are always friendly and efficient and the food is usually hot (unless it's salad!), tasty and reasonably priced. Our favourite staff members are Lyndsey, Heather and Sarah who we now consider to be friends. They are lovely ladies whose service is impeccable and who always make time to have a quick chat and enjoy a bit of banter.
Denise B . 2024-02-04
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Been here many times over the years. Always a lovely, clean pub to go into. It feels very warm and cosy. The service can be hit and miss but doesn't ruin my trip. The prices are a bit steep but it doesn't take away from an overall good experience here.
Relax44752341264 . 2024-01-31
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Excellent service by Jess and Lyndsey. Food wonderful. Always like visiting here with friends and family. Everything clean and well presented
Jennifer L . 2024-01-30
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The service was excellent, nice ambiance in the pub, Steak & Ale pie was very tasty, all in all a lovely lunch, will definitely be back
Stumball . 2024-01-26
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Amazing service from Jaz and Kyle! And lovely food would recommend coming here for a lovely dinner and date night xxxxxx
amber w . 2024-01-24
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Excellent service and good food. Very good and welcoming. The Hatch has been really good since it was refurbished a couple of years ago! We were served by Heather
Jeanette M . 2024-01-22
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Our 3rd visit to this lovely pub didn't quite meet the standards of the previous two. Food was good, not great (undercooked veg, not enough gravy with roasts, not enough veggie choices) but the service was absolutely abysmal. From the point of us finishing our...
HereBeMonsters . 2024-01-15
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Excellent meals for us all, freshly cooked and all were very enjoyable. Staff were very nice, friendly and helpful. Our waiters were Sarah and Kyle who both provided first class customer service.
Laurence771 . 2024-01-12
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Jaz was amazing, she was so lovely and looked after us really well nothing was too much trouble. We had a lovely meal
177annabelp . 2024-01-07
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We stopped here for lunch after reading the excellent reviews - and are glad we did! It was New Year’s Eve and the restaurant was booked solid, so we ate at the bar area. The food was EXCELLENT and the staff was very friendly. Would...
Matthew T . 2024-01-05
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The food and service were excellent and the atmosphere was great! We will definitely be returning again!
Amy A . 2024-01-03
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Very welcoming and wonderful friendly professional service. Very good food, service courteous and very prompt. Totally recommend!
Jacqueline L . 2023-12-28
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Lovely meal with excellent service. Went with a group of 12 ladies and all our meal looks good. Special thanks to Sarah who really looked after us all. Looking forward to return soon.
FaraDAdamo . 2023-12-28
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Went for a club social and had a wonderful time. We’re served by Sarah and she was absolutely wonderful - always attentive and asking if we wanted or needed anything.
Payton L . 2023-12-28
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Lovely service from Sarah for a huge group of us. Lovely food and atmosphere!! Sarah was super attentive and checked up on all of our needs! She made the get together very special.
Charnah B . 2023-12-28
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Lovely food and outstanding service all night from Sarah Very warm amd welcoming Would highly recommend
Mandi M . 2023-12-28
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Jess our waitress was very attentive. All the food and drinks came out quickly and was delicious. We only stay down the road and will be coming back when we are back!
NettlesR . 2023-12-22
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Asked if they had a table for one and the waiter Jojo quickly gave me a table, the restaurant was very busy so I was lucky to get a table as I hadn't booked one. The food was good and the staff were friendly, especially...
474jennn . 2023-12-18
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Great service from Sarah! Always so welcoming and knowledgable. Lovely food as always. Christmas crackers were a bonus
Loooopy . 2023-12-18
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Outstanding roast dinner served by Deano, Jojo and the rest of the team. Warm and friendly staff - I honestly can’t recommend this pub for food and drink more. The food was excellent. I had trio of roast and the good Lady, ‘er indoors had...
742glennp . 2023-12-17
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We have been coming here for birthdays ever since our first date 8 years ago! We love coming here and the staff are always so welcoming! Heather and Lyndsey are so lovely and nothing is too much trouble ! Thankyou
Vickymarlis . 2023-12-04
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The location is convenient and the layout is cosy and tables laid out thoughtfully. We met up with family for a pre-Christmas meal. The food was very good and the staff (Jess and Dean) who served us were polite and efficient. We will definitely visit...
Susan B . 2023-12-04
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Went here for sunday lunch the resturant was homely the staff were polite and welcoming, we were served by Jess and Dean, they were very helpful just like all the rest of the staff, they served us well
Jennette B . 2023-12-03
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A lovely steak and ale pie and veg,followed by trio of ice cream,A big thankyou to JoJo and dean for the excellent service,
DaveSF52 . 2023-12-01
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Very friendly staff, Sarah was so helpful and the service was speedy. Food was fantastic. Highly recommend.
A5232JTrachelm . 2023-11-26
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I ordered fish and chips which was ok the fish was nicely cooked but the chips where like the scraps from the bottom of the bag of frozen cheap chips My husband ordered the ham and chicken pie which over cooked dry with the odd...
max j . 2023-11-26
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beautiful meal at the hatch, food was delicious and service from our lovely waitress jaz was out of this world. Dean behind the bar made us laugh and was very attentive. definitely will be back.
peterhF1959WA . 2023-11-26
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The Hatch is a lovely pub with very tasty food and friendly staff. We came in for a family get together and everyone was very kind and courteous.
Jessica C . 2023-11-25
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Long time since we've been here and there have been some major improvements, so pleased we chose to go back, the food was really good, it was very busy, but comfortably and nice ambience. Biggest shout out to the staff, who were all great, but...
jaquie b . 2023-11-25
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Great pub with a very friendly and efficient team. (Unfortunate this can’t be said for other Chef & Brewer pubs in the area.) The ambience, comfort and cleanliness are all excellent. I’d like to see more gluten free mains e.g. use gluten free batter. However,...
Ann H . 2023-11-23
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Hospitality at the hatch is excellent always polity & friendly. We was served by jaz he was very friendly and helpful. We have lots of good food cannot fault a thing. A big thank you to all see you soon.
johnbasing . 2023-11-22
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Great service, food was very good, waitress Sarah very friendly and efficient, will certainly go back there, pub has been renovated nicely as well
Stumball . 2023-11-16
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We always enjoy spending time at The Hatch. Its a welcoming and cosy pub restaurant with great food. Heather and Lyndsey were lovely and friendly.
SallyAOS . 2023-11-13
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Took the family out for lunch, eleven off us. Quickly taken to our seats and drinks were soon served. Waitress, Jesse, was very friendly and helpful. Took our orders, eleven different choices, all turned up together after not a long wait. Certainly treat the family...
446russellp . 2023-11-12
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Had a super meal at The Hatch tonight, we’re served by Jess, who has looked after us on several occasions. She was extremely friendly, attentive and nothing was too much trouble.
Jane L . 2023-11-12
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We had a lovely evening, great food and amazing service from Jess! Would highly recommend this lovely pub!!
Kayleigh O . 2023-11-12
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We went in a Sunday afternoon. Great service from JoJo and Maddi and we very much enjoyed our roast dinner. Great winter pub ambience with delicious food.
Ellie B . 2023-11-12
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Absolutely superb - quickly welcomed and seated as soon as we arrived. We were expertly looked after throughout our meal. Drinks and all courses came to the table quickly, accurately and all hot (except the ice cream of course) and beautifully presented. Dietary needs were...
Mandie E . 2023-11-11
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Lovely food, very reasonably priced. Really brilliant service - especially from Lyndsey! Will definitely visit again
amygN8835KV . 2023-11-10
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When you come for a nice relaxing meal and feel like you were served by friends - great evening! Lyndsey and Heather were really welcoming, funnily and engaging! The food was great, and the atmosphere was fab. Thanks for a lovely time.
Cara T . 2023-11-10
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Excellent lunch I had to be a bit picky as following a special diet/ very accommodating well done to JoJo our waiter excellent job!
Terry C . 2023-11-10
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Lyndsey and Heather were polite, happy and attentive. The food was hot and enjoyable and served with a smile. Excellent service
S8323DJdavida . 2023-11-06
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We arrived early on a Friday evening but we sat in the bar area having a drink and then they came back to tell us our table was ready. Service was friendly and polite, particularly our waiter JoJo. Food was served up in good time...
stephenlY7610XE . 2023-11-04
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The Service was great with Jess and Lyndsey our. The food was great all deivered with a smile.Been here many times. I liked the Atmosphere.
B8575RQkeithf . 2023-11-02
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Had a lovely meal with friends, the food and service was fabulous. A big well done to Jess and Madi both lovely and extremely friendly. Would definitely recommend this pub.
Angela H . 2023-11-02
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The food was lovely and we throughly enjoyed the atmosphere. We were served my Amanda who was helpful and professional
Jonathan G . 2023-10-30
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My wife and I went to the hatch for dinner with friends had a great time JoJo looked after us the food was very good the atmosphere was excellent. JoJo was excellent just like all the staff. We are always welcome be pleasant and happy...
johnmX7616JP . 2023-10-26
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Very friendly staff, who made us very welcome. A Chef & Brewer pub. Standard decor, in good condition. A nice pint of Butcombe bitter. Good menu choice with many classics, but also some less common dishes such as Duo fo Korean Chicken (very nice). Reasonable...
Neil C . 2023-10-24
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Fabulous venue & fabulous service from start to finish . I went with my hubby & we both had a trio roast dinner. It was very nice & we will return! My only gripe was that we needed more gravy . It was on the...
Lysa460 . 2023-10-23
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I haven't been here for a number of years, but glad I've been back. Exerlent food and reasonable prices. Was served by madison whom is a lovely smiley young lady. Thank you. 🙂
166franzk . 2023-10-19
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Great friendly staff and service, plus tasty well cooked and presented food. Clean tables and enviroment. Delicious puddings too.
Jo B . 2023-10-15
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Have not been here for many years as I used to live nearby, and was very surprised to see all of the improvements made since last visit, about 8 years ago, we met with family who go here on a regular basis and were looked...
powlo2016 . 2023-10-14
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Lovely food and drinks, good range of menu and cocktails choices. Excellent service from Jess 😊
Jo C . 2023-10-14
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We visited today for dinner and Jess provided us super customer service. The food was delicious. 10/10! Would definitely recommend.
Theresa C . 2023-10-14
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This was our first visit to The Hatch we had the squid to share which was excellent followed by a main of Seafood mixed grill for my wife and the venison for me. An issue with the venison was dealt with by Jaz in a...
FleetRacer . 2023-10-08
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We go to The Hatch quite regularly for Sunday lunch. The restaurant is always clean and welcoming, the food is always very good, and the staff are friendly and helpful. Our only gripe previously would be that they never have any soya milk, and whatever...
Tracy A . 2023-10-08
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Great food and great service, Jojo the waiter was very attentive. Have been before, will certainly visit again
Stephen H . 2023-10-06
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I have been meeting my friend here for lunch once every couple of months for a couple of years. Usually the food has been good. Sadly the last few meals have not been good. This time I ordered the salmon fillet with poached egg off...
Sheila R . 2023-10-05
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Jojo was a lovely host! Great service! Lovely food!! Super caring and always attentive! Love it here
gracemV8357PB . 2023-09-30
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Just popped out for lunch with daughter and believed we made the right choice in the Hatch Nice ambience, nice server, (jojo) nice price. Will come again soon Thanks jojo.
Alan B . 2023-09-30
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727 Opinions
Booked for Sunday lunch - waited an age to be seated, very pleasant environment, ordered the Sunday roast, this took 4 trips from the waitress to bring the main course - the veg, the potatoes, the gravy by the time I'd gotten all I needed the whole meal was cold - no check back, ordered dessert - the crumble that also was stone cold - again no check back, the staff were polite and helpful but seemed to lack direction and leadership and seemed more invested in the wedding which was taking place - food very underwhelming
274 Opinions
Good service big beer garden. nice staff great food try the all day breakfast and that Sunday dinners best in Basingstoke.
57 Opinions
Great staff, lovely to sit by the fire in the bar. Restaurant area felt a bit formal to me so stayed in the bar. Food was excellent but very small portions, and not cheap either. I had the gammon and could have eaten 2 plates.
1300 Opinions
I’ve been here a few times now (at different times of the day) and it’s ALWAYS brilliant. Staff are lovely & food is excellent. Yesterday, a friend & I (who I haven’t seen for 25yrs) began with coffee at 10.30am and left after lunch at 2.30pm…would HIGHLY recommend. Thank you team 🥰