Based on 346 opinions finded in 3 websites
Based on 346 opinions finded in 3 websites
Nº 236 in 369 in Reigate and Banstead
Nº 43 of 69 British in Reigate and Banstead
CUSTOMERS TALK ABOUT DISHES WITH.. roastcookedporkoldpizzacoffee
Opinions
We love the Hatch. Pilgrim Brewery has done a really good job making it a sociable destination. The addition of Monte Forte in the kitchen was genius.
Jane Cooke . 2024-03-12
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When it first arrived, the Pilgrim Brewery Hatch was a real breath of fresh air, a return to what pubs used to be all about: good beer and basic food in a comfortable setting where you could enjoy conversations or maybe just sit quietly and read a book. In recent years I'd taken to doing that at home (where it's much cheaper) because one local pub after another began to be ruined by Sky Sports screens dominating the atmosphere both acoustically and visually. I can't remember the last time I visited the Garibaldi or the Garland for that very reason. But now the Hatch has gone the same way. A recent lunchtime pint, listening to some good background music while quietly chatting, was ruined when the huge screen came on and conversation became impossible. Such a shame to see a pub which dared to be different go the same way as all the others.
Alan M . 2024-02-24
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I came with 4 mates and honestly would make this my local if I could 🥲! To share I got rocket with parmesan and olives, I had 2 IPAs and pizza wise I ordered the Zola. It’s a veggie pizza that has cheese, pine nuts, poach pears, basil & drizzle of honey. Was scrumptious 🤤 and want to go back again. What more can you want from a pub. Variety of beers on tap 🍻, delicious pizza 🍕, lovely service from bar staff and chefs and charming atmosphere 💗
Cara . 2024-01-15
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Now owned by Pilgrim and has improved
Paul Wright . 2024-01-06
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Very nice tap house style pub, plenty of different beer, ale, ipa’s etc to try, very nice decor and doggy friendly- have not tried the food yet but I have heard great things about their pizza!
Nik Dayman . 2024-01-01
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Just had the most exquisite pint in the fan world! We were served by the lovely Tiger and Rob! They were so lovely and attentive and hung. Me and my grandma will be coming again!
thealexjw . 2023-12-27
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Beers with the wife. My 4th visit and still a joy
Gareth Evans . 2023-12-20
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A real pub! Lively, great beer selection - 5 hand pumped Pilgrims beers! - and friendly bar staff. Pizzas are good too but take your own metal cutlery, the wooden disposable cutlery isn't up to the job
Garry B . 2023-12-16
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Great local pub, manager gave good recommendations on beers and whiskey. Top score x
Sean Patching . 2023-12-16
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Most chilled pub in Reigate Great beer and atmosphere Monte Forte proper Neapolitan pizza
Charles Courtney . 2023-12-05
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I do love this pub. It's my local. However, I'm sat here after 7 pm and and the place us rammed with primary school age kids screaming and throwing things. An unusual sight in a pub!
Caroline May . 2023-11-25
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Great little pub, reasonable prices also and dog friendly :)
Cherish sheppard . 2023-11-22
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Wow. Dark cald and uninviting. After ordering drinks, to be told its difficult to take cash payments as 'the boss has decided to get no change' & unfortunately the barmaid didn't like my negativity to this!!! If you don't take cash you should advertise this before serving drinks! For me this is a place to avoid! Badly organised, dark & cold interior (open fired not light) no heating on....its 12° outside and that warmer than in this pub!
Sam Hibbert . 2023-11-18
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A superb pub with amazing staff and an extraordinary range of exceptional beers.
Antony Millard . 2023-11-10
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Amazingly busy place - and a great success. The integral pizza operation has been a great addition, and the two beer gardens are almost always full. If the place has a fault - it's the lack of available seating, and the constant pressure the staff are under to serve their satisfied and plentiful customers.
Martin T . 2023-10-29
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Really lovely vibes all round. Absolutely fantastic local beer, and incredible neopolitan pizzas. Magical dish here, pizza frittas (basically ricotta cheese+ calzone). Fairly regular activities throughout the week/month as well. Sidenote - most excellent playlist rolling in the background btw.
Ragnar Pétursson . 2023-09-30
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Sadly lacking a car park but on-street parking available nearby.
Ray Sellars . 2023-09-24
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We were a group of 6 people meeting up at opening time (12 noon) for a birthday drink and lunch on Saturday 23/9. We arrived at 12:00 to find the pub closed and the stools on the tables. There was someone in the back of the pub but he made no effort to open the door even after I knocked on it. Two more customers arrived at 12:10 saw that it was shut and decided to go for a coffee instead. At around 12:15 we left to find another pub. We found out later that the pub was not unexpectedly closed, just late opening. Well that lost you 8 customers, no wonder some pubs are struggling!
Jonathan L . 2023-09-23
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This is a response to Jonathan Dalgleish’s unfair review and inaccurate account. I was on the table next to him. The tables in that whole area of the bar had been reserved for a wake but busy members of staff had forgotten to put a sign on that particular table. He decided to sit there, disregarding what was obviously a gathering which included that table. Polite member of staff came and repeatedly apologised and offered to move him and his lady companion to another table or give a full refund. This gentlemen started shouting and swearing in front of children and directly at the member of staff from the outset and was extremely rude and obnoxious. Another gentleman customer tried to help and he also got the short end of this reviewer’s temper. I’ve been to The Hatch many times and have had nothing but extremely positive experience. The staff are amazing and the owners have done a fantastic job of renovating and turning this historic pub around which under previous ownership had lost its way. I’m so glad that people like the rude reviewer will not be visiting this much-loved heart of the our community. Good riddance, I’d say!
Nooshin Turner . 2023-09-16
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Don't be surprised to be thrown off your table with no notice and no apology if one of the barman's mates wants it. It's happened to me twice now "Oh yeah, it was reserved but I forgot to put a notice on it" Go get em 'Tiger' Take your business to a proper pub.
Jonathan Dalgliesh . 2023-09-15
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Love this place, seating areas in the front and back and plenty of space inside. Dog friendly! Lots of choice of beer including local breweries which is why we visit and then monte forte pizza which is normally better than the actual resturant! Great little pub and would highly recommend.
Lily Highgate . 2023-09-14
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Scruffy; intimidating; unwelcoming; entitled - spen72's words (the last poster). We (a couple) find The Hatch friendly, clean, well run - with great beer and food....
Martin T . 2023-08-26
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When you arrive at a bar wanting to welcome friends you haven't seen in ages, having to stand in silence slowly connecting to WiFi and then downloading and ordering food on an app is a really weird experience and felt so anti social. We wanted to hug and chat and order food from a human. Please bring back menus and service. This 1 tweak would make this a 5 star place. Food delicious, bar staff lovely, quiz excellent 👌
Laura Bedell-Pearce . 2023-08-23
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Such a shame. It was nice when I came before with friends a few months ago. It looks scruffy/dirty glasses/sloppy drinks service, and the the staff can't be bothered. Before, we felt welcomed and looked after. Now it feels very unwelcoming with a crowd of "the guys" making it awkward to get to the ladies. This had happened before but the manageress made a point explaining to said "gentlemen", that it's very intimidating for a woman to have to try and push her way through to the only female toilets in the building. When I tried to get through most recently, I was met with glares and stares from, and I'm stating the facts as I experienced them, a group of grumpy middle-aged, entitled men. On our previous visit, we witnessed a female manager ckear our path to the toilets and also very successfully manage a potentially violent argument, where punches were not thrown, despite a male manager deciding to walk off when the argument erupted. She also made sure that our group was OK, after the dust had settled. I will more than likely suggest that we go to Reigate Town next time.
princesspen72 . 2023-07-27
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A beautiful pub in the area. Very nice food, they have a specialist pizza oven and team. Very nice atmosphere and location.
Martin Sale . 2023-07-25
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Underwhelming. Popped in for a drink before a meal in Reigate after reading the rave reviews. Unfortunately it didn't match expectations. The bar staff seemed unwelcoming and it felt very cliquey with quite obviously the regulars. Felt uncomfortable so I drank quickly and left. A shame as it seems to have had a lovely refurb but unfortunately the atmosphere didn't match on this occasion
Sita Sharp . 2023-07-23
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Brilliant vibes Welcoming staff Excellent beer and drinks selection Great pizza Decor is totally different from most other photos on this page The new owners have done a stellar job of renovating this pub and injecting new life into the venue.
Nooshin T . 2023-07-22
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Given it four stars because of the quality of the ales but found the service a bit lacklustre as well as the atmosphere. this could be down to time of visit - 1530-1600 on a Thursday
Jeremy Brinkworth . 2023-07-21
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Very bad system of one entity providing the food and one drinks while no manager available. Waited 90 minutes for 2 kids pizzas, 1 pizza and meatballs. Table arriving half an hour after us got food 30 mins earlier than we did. IT system crash blamed for all the orders going in at once with no timestamp. Once the order arrived it was mixed up, kids’ pizzas both had mushrooms (they hate mushrooms), chicken, that was charged extra for, was missing, salad didn’t arrive at all… absolute disaster. Food was good (when it arrived) but not worth all the hassle. Please don’t come here unless you just want a pint from very disinterested staff.
Zdeněk Pečený . 2023-07-19
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Great pub. Good beer. Amazing pizza. Nice vibe and crowd. Sometimes it's hard to get a table but that's my fault for not being there earlier.
Joseph Truscott . 2023-07-18
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I suggested we stop at The Hatch as I knew my son wanted to try the Beer . I was driving so as I saw a coffee machine asked for when they had time a Coffee they said we do not serve hot drinks! When I went back in they were making coffee oh but this is for cocktails ?? Suddenly in 10 mins it had gone from a real ale pub to a cocktail bar ? The pub sign advertised a coffee lounge . I do not like soft drinks and atm drink coffee as I have severe fatigue and cannot stay out for long periods of time .I wrote to The Brewery which did not say sorry I was disappointed with my visit nor say hoped to see me again .They just gave me a long e.mail about their marketing strategy! They seem a tad blase and that's putting it politely 😉 picture is of sign advertising COFFEE LOUNGE
Jackie L . 2023-07-09
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Terrible service. Feels like kids running their own little social club here. Don't bother. If I could leave zero stars, I would.
Sonia Smith . 2023-07-08
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Poor service, no condiments. Half the ice cream flavours were out of stock. The milkshake was completely runny. No lid nor straw. No serviettes. No hospitality. The cashier was inaudibly muttering, very difficult to understand. My daughters ice cream’s cone broke It was handed to us broken. Didn’t hold the ice cream and the ice cream went on the floor. I pointed it out and the cashier said he can give a tub. So he gave a tub for the ice cream from the floor. Didn’t expect this after spending over £20 on a few ice creams. Don’t waste your money. It’s nasty here
Krisztina Kiss . 2023-07-02
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Very friendly and very lively place
Suu Cardoso . 2023-06-18
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Good beer from Pilgrim, great food from MF- what more do I need! The bar manager seems abrupt, the first time I thought it was due to it being a quiet Sunday night but have noticed it on subsequent visits- overheard one couple waiting 90 mins for their food (a technical glitch apparently) and she delivered it without so much as an apology. Could maybe do with a bit of a tidy up on the front as lots of crisp packets and other litter in the hedges, it must be difficult on the main road though. It’s rapidly becoming our ‘local’ pub, it says a lot that we walk past 2 other pubs to get there!!
Ross G . 2023-06-15
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My how this place has turned around. Very popular pub in the middle of Redhill/Reigate (Redgate) suburbia. Great assortment of beverages with mighty fine pizza to match. What's not to enjoy. Smallish pub so can become crowded due to it's popularity. Beer gardens, lounge and tabled areas. Find a spot and enjoy.
Daryl Cygler . 2023-06-14
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Very nice local pub. Does some great local ales as well.
Pat Casbon . 2023-06-12
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As a big fan of both Pilgrim Brewery and Monte Forte Pizza in Reigate, this is an obvious five star rating. With a dozen beers on tap, four five on hand pumps and a selection of gins, wines etc, you'll find your ideal tipple here. Not only that but the absolute tastiest freshly hand made pizza around.
Fergus McIver . 2023-06-10
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Great quality food, great service, nice atmosphere! Repeat customer and definitely going again!
Scott Houghton . 2023-05-19
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Very pleasant quiet atmosphere with groups of people having a drink and a chat. The pizzas were excellent and the Italian menu was broader than expected. Altogether a nice surprise.
adam bryl . 2023-05-18
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Great pub, really nice beer and a great range of pilgrim beers
Ben Jackson . 2023-04-16
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Lovely brewery-owned pub serving locally brewed beer and great pizzas. Down to earth and friendly.
Sonya Figueroa . 2023-04-08
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Lovely atmosphere, interesting place to visit and most importantly excellent beer!
jules walters . 2023-03-23
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Great pub with a lovely atmosphere and excellent beer! The landlady is friendly and welcoming. The food is brilliant!! It's definitely worth a visit!
Graham Sadler . 2023-03-15
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It’s a good job the pizza and beer selection are fabulous, as the service was awful!! Be aware they charge an extra 10% service charge that they do not tell you about ! Feel we were more of an inconvenience than customers who spent £100!
Janice Palmer . 2023-03-11
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What a great pub now that Pilgrim have taken over. Fantastic range and quality of beer. Super friendly team and great pizzas.
Mike Cock . 2023-03-10
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Best pub in the local area as far as I am concerned. The collaboration with Monte Forte takes this place to the next level. Defenitly worth a visit.
James Kinnell . 2023-03-05
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Amazing beer and now food. 👌 👏 😍
Gareth Evans . 2023-02-18
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Lovely drinking experience here The brewery that have taken it over make a amazing tasty drinking experience. The decor here is absolutely brilliant creating a rustic chilled environment 👌
nathan snowball . 2023-02-12
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The double American honey pizza served here is without doubt the best pizza I have eaten in my life. I have eaten a lot of pizza. The beer’s good too.
S M . 2023-02-10
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Been here multiple times and it's brilliant so good to see a local brewery doing so well.
Josh Wood . 2023-02-01
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Pilgrim Brewery's flagship pub. Excellent beers and comfortable atmosphere.
Martin Longhurst . 2023-01-25
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We love Monte Forte Pizza and Pilgrims Beer and this place has it all! Thank you…we will definitely visit again as soon as we can.
paulfD8374CU . 2023-01-21
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Not everyone are beer drinkers and for some reason don't stock normal barcardi vodka etc, I would like to know if there is a reason why?
Dana Jackson . 2023-01-04
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Great new team from Pilgrim and Monte Forte. Looking forward to going back in the New Year
Tim Moore . 2022-12-30
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Great beer and now great Neopolitan pizza too courtesy of Monte Forte - so glad to have a place like The Hatch nearby!
James Hall . 2022-12-22
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Welcoming staff, good ambiance and about 14 quality beers on tap. Good place to while away a few hours.
Ian Taylor . 2022-12-20
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Cramped, uncomfortable and dark. Can’t book a table unless you’re the manager or his mates apparently. Won’t be back I’ll stick to the taproom which has a far nicer vibe Edit: wonder how they booked when there is no number to call and the email does not work. Very much feeding into the “in the know vibe”. By the way if you want to use the back room by the smoking area as a meeting room leaving no tables for paying customers just let us know that. As I said previously I’ll go to the tap room where I got a lovely welcome and some customer service. Won’t be back in the Hatch until the culture changes.
Martin Burke . 2022-12-10
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Great to discover this place had reopened, and the beer/wine we tried was all excellent. Comfortable space and seems well attended.
Mike Fell . 2022-11-19
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Really nice local pub and great selection of drinks. My only suggestion would be to look at introducing more two person tables at the front (particularly on the left). There's currently one big table which ends up as wasted space when the place is busy whereas a group could pull the twos together if needed.
Ross L . 2022-11-14
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we were greet by friendly staff. Good choice of beers. On Friday night they have a food truck, these are brilliant. Pub caters for all ages. Owned by the Pilgrim brewery. Great pub.
Redtedout . 2022-11-13
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They've done a great job with the refurb. All local beers brewed in Reigate which is good. Feels like a great traditional pub...look forward to being in there when the fires are on
Heath Bateman . 2022-11-06
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Glad the local is back and with some great Pilgrim beers
Jerome G . 2022-11-02
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Great selection of ales, as you would expect from an excellent brewery and good prices. However the recent refit with hard finishes has made the front and mid rooms echo chambers, to the point where on two occasions we have left. This will be sorted I'm sure, but the homely pub is now a tap room with more seating. No food is available yet, but again is on the cards, with a pie offering coming soon. Early days and I hope to give it 5 stars in the future.
Paul Johnson . 2022-11-01
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Lovely old pub, situated in what was once Reigate Foreign Workhouse. Good beers from Pilgrim Brewery. No food was on offer when I visited, but different Street Food is on offer at weekends (check Social Media).
Bill Pearson . 2022-10-30
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Exceptionally fine pub, great beers, brilliant stuff.
Antony Millard . 2022-10-27
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Great spot for Friday night beers
Stuart Mayo . 2022-10-23
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I couldn't believe how expensive a drink out in a South England pub has become... other than that, not a bad pub...
Rison Software . 2022-10-22
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really nice pub with friendly helpful staff
Christopher Parke . 2022-10-14
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Great beer, good atmosphere, attentive & friendly staff, will visit again soon 🍻
Errol Holness . 2022-09-23
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Pub has been renovated really nicely. Great choice of quality beers and drinks. Friendly staff, highly recommended.
scot bradley . 2022-09-22
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Now under new management and brilliant thanks pilgrim brewery for giving us a great local pub
Devon Mick . 2022-09-18
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Worth the walk to get a pint of Pilgrims
Alf Gwilym . 2022-09-17
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Beautiful pub, staff amazing 🤩 Great selection of drinks
Clive Gibson . 2022-09-17
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Pilgrim have done something special here. Great selection of cask and keg beers and there is a relaxed and welcoming atmosphere. Decoration is modern and done well. The only disappointment was time being called at 10:40 on Saturday night. Our group certainly wasn't ready to leave!
Rick Meacham . 2022-09-12
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Recently taken over by the local Pilgrim Brewery. No food but a good range of tap / pump beers, some local spirits on offer and bar snacks.
Greg Lewis . 2022-09-10
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Excellent ale from Pilgrim Brewery, friendly staff, a genuine pub
Tim Davies . 2022-09-10
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Had a great time at the Hatch, with my son & dogs. Only recommendation ( on re-opening weekend) is to have another till, as payment process seemed to be slowing down service. The good news after being closed for so long, it was super busy & the staff were great!
steve wiggs . 2022-09-05
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Just reopened now run by pilgrim brewery from reigate, selling their beers and a few guest beers mainly craft beer both keg and cask
Paul D . 2022-09-02
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Reopened this week after a comprehensive refurbishment - tasteful too, and innovative. Now owned by a local brewery. Excellent service - with front and rear beer gardens, and good space management. Like pubs should be - different. Will give the opposition something to think about. A fine, brave and well planned investment. To show up the deficiencies of the tired and predictable old fashioned pubs in the general area.
thomasbR4668TO . 2022-09-02
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Good to see them open, great effort on the outside seating, will be going back. Friendly pub.
Charlie Pyne . 2022-04-15
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Nice little pub for a quiet drink, good selection of ales and gins
Javier Gomez-Lopez . 2022-02-12
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Lovely pub, fantastic food and very friendly staff. We have tried the Sunday roast, steak nights and few things from the regular menu and they were all amazing.
Ralitsa Atanasova . 2022-01-14
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Nice pub with cosy little snug areas, very dog friendly, always been quiet when we've been, staff very friendly (could do with a few more ales on tap, though might have just been temporarily off on our recent visits)
Andy Fay . 2022-01-04
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Had lunch here today. Good portions and service. I had a vegetarian burger - very nice! You can park easily on nearby side roads, so don’t worry that pub doesn’t have its own car park. Garden at front and terrace at the rear.
SEJRE . 2021-09-24
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Surprising menu in a cosy pub. Excellent food, very friendly staff.
Robert Johnson . 2021-09-10
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Visited with friends as local to us and thought we would give the Hatch a go. All I can say is will not be going back. The Owner/manager seemed more concerned with hanging out and impressing what seemed to be regulars than looking after the...
greedygirl2018 . 2021-09-03
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It's a Great pub large seating area at the front you also have a smaller seating area at the back witch is lovely . great selection of ale's local too so I was pleased with that being an ale lover.the atmosphere was very friendly lotts of smile from my waitress And I think its Jayden the chef who introduced himself nice fella .I ordered a nice steak meal chip's broccoli chilli prawns amazing every thing cooked from scratch Including the sauces i gave five stars because I had one of the best meal in Very long time Will be coming again thank you the HATCH..
John Finch . 2021-08-25
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Excellent food and service, friendly staff thoroughly recommend.
R HUZEY . 2021-08-22
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Only popped in for one but seems like a nice pub. Open from 4 till 11 and do food.
lyn bourne . 2021-08-09
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Only went to this pub twice, never had food so far, but no complaints: nice staff, reasonably priced beer
Vera . 2021-08-07
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Really nice Free House. Popped in for a quick drink and stayed longer, great outside seating area as well as very comfortable inside seating. Good selection of beers, wines & spirits plus soft drinks. Didn’t eat but menu looked good and lots of customers seemed to be enjoying meals. Staff were very helpful and friendly.
Michael Walker . 2021-07-26
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Lovely service, dog friendly which is great :)
Hannah . 2021-07-18
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Proper Pub with great food. Just had Sunday lunch , roast beef for me Lamb for the wife.... realy good , proper roast potatoes etc ... real ale. Proper pub with no machines or piped music...good outdoor seating & friendly service. Highly recommended.
PhilipB503 . 2021-07-18
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Lovely place , lovely food , lovely staff.
Vitor Da Silva . 2021-07-03
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Nice food, nice pub and great service, should be 10 stars 👍👍👍
thierry decae . 2021-06-18
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Great food and amazing service. Can’t recommend it enough!
Mike . 2021-06-12
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Well located and different, with excellent food. Friendly and efficient staff. Good well kept beer. A most hospitable place - two fine beer gardens.
thomasbR4668TO . 2021-06-10
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Delicious meals, good beer and very friendly staff
Michele Parratt . 2021-05-16
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The food was absolutely fantastic Especially The scallops starter the Spanish meatballs, with the basil potato cake. Would definitely recommend 👌
Kellie Barry . 2021-05-01
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