Corzo Lounge in Reigate and Banstead

Poor experience overall. The tables were not cleaned promptly (or at all : sticky!), the ordering process is cumbersome as it is app only and cannot talk to a human, the food took over an hour to arrive (for pretty basic eggs benedicts and bacon on muffin) and allowing for the drinks to go cold. Needless to say that we won't bother again.

Really good experience, especially from a big company owned outlet. Nice environment, plenty of space. Friendly, happy staff. You can order from your table via APP and so can just walk out when you are finished rather than wait for someone to give you the bill, very civilised! We've been twice and the food was good and served quickly (useful as we were going to see a film). My wife had the Buttermilk Chicken and I had a Budda Bowl - both very tasty. We will be returning. Prices are quite high, but that seems the norm now!

AWFUL PLACE - LOOKS LIKE AND AMUSEMENT ARCADE Poor service and zero atmosphere, wrong pub in wrong location !

Rubbish service. CARE LESS attitude. Definitely wouldnt go there again. Waste of time and money. Need better staff and attitudes and better accurate information.

Lovely food and gluten free options! Friendly staff

Lovely overall. Chilled and quick service. Good presentation of food. My personal preference the food was hot enough for me hense 4 stars.

Loved the bohemian decor and lighting , had an absolutely delicious curry and Rose wine , great there is a water bar , thank you !

Well. Bar cold, 90% of beers not available. It's 21.55pm. so orders a GnT poured into a wine glass. Sits down. Tonic is actually soda water. Ask to be changed. New GnT in a hot wine glass. CLASS. WHAT A EXCUSE OF A UP MARKET BAR. ZERO MARKS.. DIRE.

Very relaxing ambiance is so amusing. Reasonable price i can recommend.

Really nice portions for tapas - the tapas plate of three is an ideal choice. They have a lot of vegetarian, vegan and kid-friendly options. We had the patatas bravas, Bang Bang cauliflower (must try!!) and the whipped feta. The the Caribbean cauliflower curry is also a must try!

Came for a work meet-up/function and had a very fun time. The food was incredible, and music was nice. Will be coming back for future meet-ups.

Great selection of drinks and nice music. Friendly staff.

Wife and I were taking a long walk between Redhill and Reigate early morning... decided it was time for a pint but all the pics opened at 11am or later. Found Corzo doing a Google search and it was open for breakfast, coffee and a pint. The interior was beautiful, someone has put a lot of time and money into this place. Tasteful music playing, wasn't overly crowded... watched the bartender make several coffees and it looked coffee shop quality. We would go back.

Food - excellent, just delicious. All our meals were fantastic. Service - excellent, really helpful with daughters gluten intolerance. We'll definitely be back.

Can’t say enough about this place. Amazing service.. chef accommodated my allergy and made my salad taste absolutely delicious. Delicious drinks.. I had an Elderflower spritz.. welll priced, dog friendly, and chilled music and atmosphere. Would highly recommend.

Great for a quick drink and a bite

Great service from Louis. He was really on the ball

Cracking service by Louis. Food is good and planning on coming back this summer with my wife and kids!!

Staff was friendly and food is good as usual. Only complaint was the lack of WiFi. I was unable to order from my table.

It's OK as a cheaper option , food is different from other places, thats the best bit. I like that. Depends on the chef on the night. Average I would say.

Perfect place for brunch! Lovely staff and great atmosphere

Great space for business meetings and plenty of options for space, i.e., quiet tables & window tables. Would be an ideal meeting space too in the future potentially. Staff all friendly and helpful where needed

What a great place, we decided to have a girls catch up and food this place. The food was great so much choice. The restaurant is very quirky and has a great feeling about it. We will be back

Visited with friends to have dinner. Easy to order meals via the QR code on the table. All meals were delivered at the same time (it was quiet which may have helped). Ordered a burger with salad. Not sure a bunch of lettuce leaves with a few small pieces of red onion constitutes a salad but that’s what accompanied an ok burger.

Nice large space. Tables not squashed together. Nice food, good service. Children and dogs welcome so makes a nice atmosphere.

Great place to relax and have a coffee in the daytime. Dog friendly which is great for my family who like to go on walks with our dogs.

The food was good but not enough for the money. The waiter was simply overwhelmed and had no idea what to do. The ambience was great.

Had a great evening out at Corzo Lounge. One of the best burgers I have ever tasted.

Went for breakfast. We sent 2 meals back that got cold waiting for the other 2 meals. We specifically asked that all the meals came out together second time but after a long wait they didn't come out together again. We requested a full refund and left.

Went here as it was dog friendly had a light lunch it was ok but the sandwich and soup deal was a little disappointing, the half sandwich was tiny, staff interaction was minimal but ok would probably visit again for drinks.

Great food with lots of vegan options! Cocktails are amazing the Cherry Bakewell is my favourite cocktail ever!

Was disappointed as previously been to same restaurant in Reigate which was really good, will not visit this particular venue again

Went for lunch while down visiting family. Service was very friendly and quick and we had 4 different dishes from their extensive menu and we all agreed it was very good.

Went in for a casual, calming experience with my family - but that was not what I got. I ordered chips, toast & bacon and chocolate brownie. The wait was about 45 mins, and my son was not happy. I specifically requested NO butter on my toast however they brought it with butter. I called the waitress over and complained. She said she would bring the non-butter toast shortly. Long story short, it came 20 minutes AFTER we had all finished the main meal AND dessert. I was not about to eat toast after eating chocolate brownie, so I said no and they took the toast back.

Food is really nice, decor is quirky and weirdly seems to attract a lot of single parent mother's? Over the last year I must have seen at least 50 plus staff come and go, probably doesn't say anything good about the owners.

Short staff tables not cleaned down floor not tidy not value for money our meals came waited for my dear friends course why it was garlic bread and house salad ?? Very disappointing my wife's birthday surprise

Never returning. Stated allergies when ordering for child. They gave her food with allergen in and then lied about it. Not only this, service extremely slow and food cold. Please do not trust if you have a serious allergy.

Place is nice, the staff are courteous and the beer great. Just don't have the food as it is awful and ice cream the size of a walnut on desserts!

I loved this cafe in England, beautiful decor, the lover singer was perfect and the cocktail was very good

I love coming here with my friends! Such a good vibe all the staff are so lovely and welcoming, especially manager Roxi and bar staff Elisa and Mimi! Would definitely recommend.

All the staff are so friend love the place to come for a meal and a few drinks. Roxi the manager is love and the bar staff Emma and Elisa are the most amazing bar staff you will ever have, so helpful and a lovely place over all.

Waited nearly an hour for food to arrive after ordering.

Great brunch spot - great food, friendly and speedy service, lovely place overall.

We visited for the first time today and had an excellent lunch. Thx for Zek..!we will back soon…!

A hidden gem! The playground was a hit with my kids. Zak, the waiter, was incredibly friendly and attentive.

Cozy atmosphere and delicious burger. Zak made sure our kids were entertained at the playground, which was fantastic.

Ive been coming here the last 6 months staff are amazing especially Elisa and mimi highly recommend

The kids can't stop talking about the Milkshake, and Zak's friendly smile made our day.

Came for Tapas Tuesday and wasn't disappointed. Zak's tapas selections, were a hit with my table.Will come back again!

For dessert, Zak suggested the Sticky Toffee Pudding, and it was an absolute treat. His service was as delightful as the meal.

The Garlic Flatbread, on Zak's recommendation, was a great start to our meal.

Enjoyed a lovely morning here. Zak was very attentive, making sure we had everything we needed.

Elisa was amazing! She made the evening really enjoyable and was so friendly! Made the evening! Thank you Elisa.

Had a delightful brunch here. Zak's recommendation of the Smashed Avocado Brunch was spot on. Definitely coming back!

Always a great time in the corporate lounge and very family friendly! Thanks to Zac for his great service and warm welcoming smile today 😀

Unfortunately we haven't impressed at all. Chocolate Salted Caramel Sundae was too sweet, lots of chocolate souce, we didn't feel salted caramel at all, no pieces of brownies, poor quality and presentation. Staff no really interested about customers. When Cheesecake was run out, substitutes offered instead was cheaper, and no recommendation of difference offered. Coffee was tasty, but I no think I will come back here.

Went on a Monday evening after a stressful day. Nat and the team working were so accommodation and welcoming (especially with our awkward allergie friends). We could not have asked for better service I have been before and will 100% be back and will recommend to anyone I can!

My partner lives local to Corzo and so we have been in a few times in the past year. The service is always exceptional and we are always made to feel really welcomed. We have even gotten to the point that we are on first name basis with Nat and she knows our usual table and our order as soon as we walk in. The food is fantastic, I have not managed to order something I haven't enjoyed yet. If you are looking for a relaxed meal or drinks with friends this is 100% the place for you. With the funky decor and the chill music you can easily while away hours in here and feel comfortable and welcome.

Early start to the Day for breakfast. Friendly staff and tasty food. This lounge is quite Good. Excellent decor. But the special attention care and friendliness from the manager Roxan made us feel at home. She personally came to tables to check if we had everything we wanted. Loved her hospitality, which brings up the bar quite a bit. I've been here a few Times before, but now I noticed that lately this Lounge really has caught on.

Busy and busling, amazing staff, calm and collect even when incredibly busy.

Comfortable bar for a pint and tapas. Friendly staff.

Amazing atmosphere! The service has been incredibly fast, very much welcoming, the staff were very kind. We met a waiter there who had to be recognised publicly. George was his name and he was phenomenal. He was prompt, smart and caring. And he just had this friendly demeanour about him that made us all happy.

Lovely food and drink, highly recommend

We went to Corzo Lounge for the first time today and were so pleased we did. The decor and atmosphere is great, well spaced tables and great for families too. The food was easy to order via my phone and the staff very friendly and attentive. I cannot fault it. We will definitely be going back!

We visited for the first time today and had an excellent lunch. Food was great and staff were generous and attentive (especially to our young son). Decor and location is fab and interior is well setup for children (with a designated play area) and plenty of space. A good location for coffee, drinks or meal. Couldn’t recommend more and will definitely be back!

Orders at the bar were slow, I ordered on the app, my colleague went to the bar, and my drink arrived before theirs, so great for people who want to use the QR code. The toilet is like going to a step class, not good, coming down in heels, and I held on to the bannister it was sticky. Great choice of cocktails

Great place for live music and reasonable priced drinks. Only thing is to note wait times for drinks which is to be expected with the amount of people there

I regularly visit corso lounge, last night me and a friend visited and unfortunately we were very disappointed with our decision to visit here. We waited nearly 25 minutes for my friends drinks, some of our food never even arrived. We have woken up the next day and both of us have upset stomachs. We approached the lady who was on the bar about it and she agreed to refund us the missing food and the one drink we waited ages for, however then decided making shots and doing whatever else it was around the restaurant was more important than sorting out the issue with us. Very disappointed.

Food good after a long wait. The hollandaise sauce was nasty. Comfortable and stylish but also rather like a large Witherspoon's for size.

My friends and I enjoy the puddings there after going to the pub karaoke. They have entertainers , singers and quizzes. Very lively place

Although there was a hiccup with putting my meal order through the system and I had to leave before it arrived, the super-friendly and basically switched-on and helpful staff handled it so graciously and efficiently (net result: a “liquid supper” on the house) that I shall certainly be returning to give it another go!

I had a lovely dinner here Last night. Delicious food. Great vibe. The Best live music. Would definitely recommend for a relaxed meal with friends or family.

Great staff, very welcoming, extremely good cocktails, very well prepared. We will definitely come back

this place is amazing !!!! especially love roxiey and zack

I went last night with my family to Corzo Lounge. The manager welcomed us and took us to the table. The restaurant was very clean and had beautiful Christmas decorations. The food was amazing nice and hot and everything arrived on time. They had live music which we enjoyed very much. Definitely high recommended to everyone !

Excellent service. Will definitely come back to try more of the varied menu. The staff is friendly, if you want to have a quiet evening with your family, I recommend Corzo Lounge. The food is tasty.

Short story: it was a shocking display of service, food, quality, contaminates and management. Full story: Around 15 of us attended a pre-booked Christmas meal and despite this, the staff couldn’t have got things more wrong. The management and staff in general were clearly poorly trained and it felt as though they were all new starters because none seemed to understand what food was being brought out. The food took so long to come out that even some of our party had to help serve the food because the staff just couldn’t handle it. Please note that when I say extremely slow, I am not exaggerating in the slightest but instead providing a service to Corzo Lounge by not stating how long it took. Sadly, it wasn’t because that it was a packed restaurant – it was our table (granted circa 15 of us) and one or two other tables of 2. I asked the staff for several things that evening but never received anything so just gave up. A couple of others had ordered a chicken burger but they weren’t cooked through properly. The most shocking of all was that mine and two other meals (all pork belly) had string on the meat and it – but no, it wasn’t tied round the meat, it was in fact simply left on top, under the onions and sauce so could well have been a chocking hazard in itself! Days prior, I had the opportunity to come for my wife’s birthday meal but having experienced what I did, I am so thankful that I hadn’t.

Had the most unbelievably awful experience here. They admitted being under staffed once I went to address the lack of food arriving. They had one very young "chef"/ food heater in the kitchen and wait staff that were all dressed as if they had just popped in off the street with very little customer service ability. We came here for a Christmas meal (about 16 of us) and despite pre-ordering our food a week ago the food was not ready to be served at 8pm as agreed. Instead we were served a luke warm starter at 8.45pm and wait staff didnt really have a clue what they were serving when coming out of the kitchen. Then SOME people were then served a main at 9.30. Then it took another 30 minutes for some other people at the table to receive their food, and then finally at 10.15pm a couple of people received their pie with a "sorry we have run out of veg and gravy." My friend and I ordered a gluten free chicken burger that was under cooked and smelt not quite right. We sent that back and no, we didn't want them to bring another one. I spoke with a member of the serving team, maybe the manager. She said that head office instructed them to wait a certain amount of time before serving mains after the starter. I said that wasnt the reason the food wasnt coming out and that it was because they had seemingly un-trained kitchen staff and a complete lack of leadership in the whole place. This is a very busy season for me personally and it was hugely distressing to have an evening completely ruined by a Reigate business that I expected to at least have some knowledge of the hospitality sector. This place needs a health and safety check on a number of levels!! Ugh. Just very very annoying and dissapointing!

Great place to meet friends, eat and drink. Children and dogs welcome

Came here for brunch - a great casual spot for a mixed group. I particularly appreciate how carefully they treat allergens. They have a separate gluten free menu and take extra precautions for folks with celiac / coeliac (although you need to order at the counter to make sure they know you need this). Food comes out flagged GF for clarity. Our group had both coeliac and dairy free folks and was able to have a delightful brunch without getting sick. There was a slight mixup with our food and the staff were quick to resolve.

First time in this restaurant and very disappointed. Ordered via the website without issue. Drinks arrived swiftly and an hour later we were chasing up the food. Told we only ordered 15 minutes prior even though food and drink ordered as one. Hour and half later I finally got my bacon butty. Extremely slow service. Bacon was overcooked and the added egg I ordered was just placed on top????? Won’t be returning. Quite pricey for what you get too.

Had a great time at Corzo lounge, but what made it uniquely specially was the warm kind and excellent customer service from Mimi, she’s a asset to any business

Love all the lounges. The staff here were very friendly and attentive. The food is always fantastic. Miami brunch is amazing, and the burgers are top level!

Amazing food, lovely service, great atmosphere.

We were a group of 7 and easily found a table. Service a bit slow, but they were quite busy. Good food.

Great quality food - had the Mexican bowl and the fresh tomatoes were so tasty! Chardonnay is also very nice and the whipped feta! I had to ask for cutlery and staff aren’t very attentive

Great service, perfectly cooked poached eggs - yummy ! Dog friendly with my 4 month puppy, even though he spilt the water!

Went there after 4pm yesterday (Saturday) hardly any customers but the service just for two teas was poor. When the tea was brought over there was no attempt to take away the dirties from the previous customer until I mentioned it and then there was still a dirty dish left behind. A young lad member of staff picked up the odd glass from a table but there were lots of empty tables with lots of other dirties left there. Staff seemed totally unmotivated. Would not recommend. Shame because the decor is very tasteful.

Went there after 4pm yesterday (Saturday) hardly any customers but the service just for two teas was poor. When the tea was brought over there was no attempt to take away the dirties from the previous customer until I mentioned it and then there was still a dirty dish left behind. A young lad member of staff picked up the odd glass from a table but there were lots of empty tables with lots of other dirties left there. Staff seemed totally unmotivated. Would not recommend. Shame because the decor is very tasteful.

We had delicious tapas and wine for dinner. The food was excellent. Service was very good. We will certainly return.

Friendly & thoroughly good service. Food was very good.

If you don't mind waiting for 50 minutes for your food, ....! It's a shame, waiting time is ridiculous !!!!! I won't come back

we ordered 2 drinks.. which took 30 minutes to come, after i had to chase them several times, they were sat on the bar and i had to go and collect myself. Food was even worse, my friends food came after a 35 minute wait, and mine didnt come until hour after ordering. meaning that my friend had already finished eating. I had to chase my food 3 times before it was made. Manager made it feel like my fault by saying that "its because i ordered online" after she had encouraged us to order online Problems all around, everyone seemed to have an issue and staff simply just saying sorry without actualy resolving, Dont waste your time or money!! Manager did comp my food order which was a nice gesture, however i wouldnt recpmmend .

Great foot, atmosphere and service (especially Mimi) The best place to hang out in Reigate

Really enjoyed this place. Wheelchair friendly, plenty of room between tables. Has a disabled toilet. Plenty of choices on menu for food and drinks. They help if you have food allergy and food intolerance. The only problem was the table was a little low for my knees and wheelchair. The staff were friendly and professional.

Food could be a little better, I had a breakfast and it was a bit hit and miss some of it was fab, some of it was.....less so. You have to choose your time to eat here carefully some times the place is absolutely full of entitled Reigate mums with their god awful kids running riot. Would be great if they had a quiet area and tucked the kids play area at the very back.

***Oct 2023*** Sunday afternoon is a time to relax, sadly it seems that applies to the staff aswell. Service was poor, had to get my own cutlery, food was late and served beef instead of the vegetarian option. Lots of other tables suffered the same. ********* Nice place inside, for a table service venue it's hit and miss..I was thanked by staff for clearing away used plates that had sat on the table for 20 minutes post food...missed the irony. One order took 45 minutes to arrive. Need to keep the service a bit tighter for repeat visit.

Great staff as always recommend it

Lovely food, and kind staff. Great space for families. But service today was honestly terrible. They must have been missing at least 2 people today. Very slow to bring out food. Food to wrong tables. Missing items from orders. Staff was very clearly stressed and trying their best, but were unable to keep up with the very small crowd. Less than 1/3 of tables were filled. Ran out of clean cutlery. Staff focused on cleaning tables and not on bringing out food. Hope this is a one off and they plan staffing better in the future. It's a shame, as it really seems like a great place.

Spoilt for choice here with the menu spanning from Mexican to Malaysian to Lebanese. Nasi goreng was fantastic and reminded me of bibimbap. Excellent service. Will definitely come back to try more of the varied menu.