The Harbour Coffee House in Portsmouth

Second oldest pub in Portsmouth and it is the highlight of the place. Breakfast was good and plentiful. The room is small with wonky electricity and plumbing,but I guess one must expect that in a 300 year old building. The wifi works well. Staff are businesslike. I wouldnt stay here again,but I'm glad I had the experience.

I must remember never to go back to this place again. We’ve been before and had an enjoyable experience, but the last few times have been dreadful. We’ve walked in and sat at a vacant table, only to be shepherded back to the door rudely. Then the host then led us back to the same table. Very unnecessary. On our latest visit I ordered a Pina Colada. When it arrived I had a couple of sips and really didn’t like it. It was not creamy at all and just taste of really sweet syrup. I took it back, she offered to remake, but I didn’t another one. When my husband paid the bill they refused to remove my drink. I have never know such bad customer service over a £10 cocktail. They have lost a customer.

Never been met by people in a small business so annoyed to receive custom, tutted and huffed as I entered the shop, yes it was 14:45 and the shop closed at 15:00 but that’s no excuse. I ordered 2 rolls, once the filling was in the roll I stated which salad I would like in each and was told there was no salad left?? No discount offered and to make matters worse when opening the rolls outside the shop the fillings were incorrect. Another customer entered the shop behind me the staff members both rolled their eyes and gave him a dirty look, if you don’t want to be selling products until you close maybe worth advising a cut off time for rolls and food to be made. The filling in the rolls was a good portion and tasted good but wasn’t what I ordered. I won’t be returning

Great location for walking around Portsmouth Our room was very comfortable, the staff were lovely. We will visit again

If they can’t be bothered to clean the tables properly so I can sit down and order a Sunday lunch then don’t bother. I asked them to please clean my table, as it was smeared with grease and ketchup. No problem it can be sorted….so I thought! He wiped it with a small dry tissue half heartedly and just basically smeared the grease in more and walked off! I just got up and put my jacket back on and left. I’ve emailed the manager as he’s just lost a new customer. We shall see if they respond. Really disappointed as I was looking forward to trying a new Sunday lunch venue. You’ll see by all my other reviews that I’m not a complainer and give 5 stars to those who deserve it!