The Happy Haddock in Isle of Wight

Worst I have had in six years. New owner penny pinching I think. Chips were not fresh. Batter on the fish was good though ..

We're so happy that the 'Happy Haddock' is open again. We always make a beeline for it when visiting the Island. Great quality fish and chips, reasonably priced. Friendly staff. Every box ticked. Thank you!

Great tasting Cod& chips. Couldn't wait to take them home so sat in the car and ate them. First try since it changed hands and was pleasantly surprised how good they still are

Late, wet night, looking for a hot meal in a once vibrant food area of Shanklin - hardly any places left to eat and those that are left are expensive. The warmth, smell and customers eating in - pulled us in. Great value they did a family meal of two large fish and chips - two Kids sausage and chips and drinks, curry sauce and mushy peas for £22.00. Amazing. Not Greasy and so tasty - like chips should be. They even did Gluten Free - I did not realise until after I had ordered - but if we go back will order GF. Staff , warm welcoming and friendly. Highly recommend for a visit.

Was slightly worried the food would suffer under new ownership, so was thrilled to discover its just as delicious as always. Well worth a visit.

Lovely food at a reasonable price 👌

Lovely fresh fish and chips. Not greasy and sensible portion size. The staff were polite and helpful. Well, worth a visit when exploring the old part of Shanklin. Parking is available in a carpark across the road from the The Happy Haddock.

Friendly staff and lovely food.

Great gluten free fish and chips! Ring beforehand to place your order. Fresh, light and crispy with good amount of fish. Delicious! The regular fish and chips was equally tasty.

Lovely fish and chips perfectly cooked. The best I've had for a while.

Thought we would give the place anouther go as new owners, was told they had no cheese as it was out of date and suggested I went to sandown for cheese? Very odd as one of them could of gone to the shop every poor service will not be returning

Decent value for money family deals, friendly staff, and you can easily order online. My favourite chippy 👍

Needs updating , looks very shabby needs a lick of paint and smarting up, small portions , shame , nice though

Very good takeaway fish and chips; decent value. Friendly service, good-sized portions. Just what you want from a chippie.

Easily in the top 5 fish and chips I have ever experienced. Glad this plaice was open/still open. We were on a out of season 2 night holiday and didn't like the look of the tourist trappy restaurants in old town, so just got the fish and chips, fish cake and mushy peas. Tasted like I remember fish and chips tasted.

Superb Fish & Chips served with a smile! What a lovely place. We were attracted by the family meal deal (2 adult and 2 children F&C for £22) which was great value for money. The place was clean and friendly. And even when we paid for extra sauce they gave us more than just one sachet which surprised me with their generosity. The fish was piping hot, with a crispy batter which I understood is gluten free. And gorgeous fat chips with salt n vinegar. What else do you need? Well the wife still wanted gravy and mushy peas to remind her of up North. Great place, I really recommend it!

What a lovely place! We were attracted by the family meal deal 2 adult and 2 children Fish & Chips for £22 is great value for money. The place was clean and the attendants friendly and even when we paid for an extra ketchup we got more than one sachet which surprised us. The food was perfect, Piping hot fish and crispy batter with fresh potatoes. That’s all you need but my wife still wanted some mushy peas and gravy like when she is up North.

Used recently and has improved since the summer. Think new owners.

We had a takeaway at the Happy Haddock, The Fish and chips were excellent we had to wait about 15 minutes but it was well worth the wait.

Great to see the Haddock open again, saves my bacon! Invaluable to the local community and of course visitors, keep up the good work.

Nice to see a fish and chip shop open on a Monday evening. It was busy but was surprised how quickly we were served our food. Chips nice and fish was fresh and crispy batter. I thought it was good value for money, two cod and one large chips around £17 more than enough for two people.

I mean, it's a chippie... but a good one! The atmosphere is as genuine as the food offer and the crew are smiling and welcoming. If you're after a good chunk of fried fish and crispy and tender chips, that's the plaice 😁 !

Very good staff helpful and polite. Fish chips good value clean shop.

terrible. lady got my order wrong, failed to tell me yet charged me for the wrong order anyway. on top of that she didn't give me a receipt for my order so i had no idea what order number i was. she gave the people before and after me receipts so i know the printer was working. then i was standing in the shop waiting for over half an hour whilst the customers who ordered before and after me were served. they had called out my order but as it was the wrong order i didn't go to claim it. after a while of waiting a different employee asked me what i had ordered and when i told her, she said the only order that could be mine was the one that had been called out ages ago. i had to take the now-cold food with no refund or new order. poor customer service also the portions are crazy small. 0/10 experience would not recommend

Our go to Fish and Chip shop when we stay in Shanklin. Opted for the senior cod and chips and wasn’t disappointed. Light batter, a thick piece of fish and chips cooked perfectly. It’s a shame that in the local press it’s been reported that it has just shut down until further notice.

Our son is Gluten Free and researched where to get Fish & Chips prior to departing for our holiday. This place advertised Gluten Free (GF) available. Tried to order On Line, as GF needed to phone. After 30 mins with no answer went to the premises. We were told had to Order by phone for GF, explained we tried. The assistant checked with the Fryers and we were told as it was busy there was no chance of GF which was a disappointment to our son. Although I understand the situation your Website should have a warning that in busy times phone order cannot be taken and GF will not be available. We also had an ordinary meal which was ok, but not especially good.

My favourite chip shop they always seem to get it just right and their kids meals are a bargain.

We've been coming to the happy haddock for a lot of years. There are a few negative reviews which worried me, but I wasn't disappointed, I'd ordered online and our food was ready just after I arrived. Really tasty fish and chips, The best you can get. They don't allow you to have plated food inside like the old days which I guess is down to staffing, but at least you can grab a chair now whilst you're orders being cooked!

Had delicious chicken and chips form The Happy Haddock, good portion size and good prices compared to where I live. We got takeaway, not sure I'd have liked to eat in, restaurant is small and you would be sat surrounded by people queuing for their food. Also furniture, particularly chairs were quite tatty looking, not very inviting to sit on. Definitely worth a visit for the food though!

The Happy Haddock was recommended by several people, and it didn't disappoint. Good freshly cooked fish and chips, well priced and (as an added bonus) right in front of a large car park.

Ordered just nuggets and chips, was busy but not a big order! Waited 40mins, not enough staff, when phone orders are being taken too, after 40mins, it was realised that my order slip was misplaced so the nuggets had been sat there the whole time, was apologised too, but order thrown into a bag. Don't seem too be able to cope with the volume of orders in shop and taken on the phone. Shame as food tastes good.

Wow one busy Fish & Chip shop! Clean shop and toilet. Haddock was really fresh and beautifully cooked. Lovely chips too! Parking available opposite for £1.05 for 30mins.

Delicious gluten free meal, neither the fish or the battered sausage, or the chips had grease on them. The best chips I’ve had from a chip shop, well worth the wait. When we arrived were were told it would be about half an hour because 2 of us required gluten free options. I’ve seen people complaining about this, but we were comforted by the fact they were having to set up separate fryers to avoid any cross contamination. It shows they take it seriously. The queue was out of the door all the time we were waiting, which is a positive sign in my opinion. When our meal arrived it was delicious and well worth the wait. We would recommend the happy haddock to anyone, but especially coeliacs visiting the island. Thank you!

Stopped in for some chips and a battered sausage and the staff were really friendly and the food was great. Recommend the curry sauce on the chips!

Good quality and good value. Portions are a little small for a fish and chip shop

Great to get lovely gluten free fish and chips on the Isle of Wight. Do ring in advance so they can get it ready for you and they know you’re coming. One small criticism is it was actually made early and put in a bag before we arrived, so it was slightly soggy, but still delicious. I and my mum have coeliac disease and were happy to get fish and chips.

Very popular place, and understandably why. Their P.D.Q. machine was not working, but they dealt with it admirably. The food was great and the service was professional throughout.

As anyone who has to be gluten free knows, fish & chips are a rare treat. So when I read about the Happy Haddock, it was a "must try" on our recent holiday in Shanklin. When I asked about gluten free, I should have taken the "it'll be 20-25 minutes" as the hint it (with hindsight) clearly was that they didn't really want to do gluten free. In fact, another customer asked about gf and was told they were out of luck. But given my experience, I think they were the lucky ones. We went back to collect our food after 20 minutes, only to find it had been sitting there for heaven knows how long. We walked back to our holiday property, 10 minutes' walk away, and realised that we were missing one of the fish we had ordered. I phoned to ask for a refund but they said they couldn't do that over the phone. So my husband ate his chips & peas then went back in the car. He was assured that the fish we had was definitely the GF one, and was offered 2 fish as compensation - who on earth would want TWO fish? I would have insisted on a refund, he didn't. On his return, I ate the fish, having already eaten the chips which, if I'm honest, weren't that brilliant anyway, although that could be because of how long they'd been standing in the shop plus the 10 minute walk. What followed was a very uncomfortable, sleepless night & almost 2 days of digestive discomfort; either the fish or the chips were NOT gluten free. I can't prove it, of course, but I know when I've been glutened, and I know (because of when the symptoms started) what the cause was. So our evening meal was disjointed & unhappy, and I had 2 days of my holiday blighted by being glutened. My advice is avoid if you're gluten free, which is a shame as it's one of very few fish & chip shops to offer it.

Arrived 19:30 nobody appeared until 19:32 and wouldn't let us eat in. Then apparently didn't have any sausages. .... considering we were soaked and had paid for parking we found them rude and unhelpful zero stars

Good size portions and freshly cooked. Nice friendly staff. You can either eat in or takeaway. Large carpark opposite for parking near the Chine in old Shanklin.

Do think portion sizes are great on chips, but are very nice

Portions are very small. Potatoes aren't that expensive. Chips are decent, there just wasn't enough of them.

Bitterly disappointed, we were looking for a chip shop and always use Google reviews to help choose where to go, this shop had great reviews but was truly dreadful. The worst meal any of us has ever had from a chip shop. We walked in at 19.30 (shop closes 20.00) & was made to feel quite unwelcome by a young male staff member who said under his breath, "oh no we're nearly closed and loads of people have just walked in." The rest of the staff were pleasant, but seemed very green and not sure of their roles. The sausage was awful and tasted cheap, the savaloy had possibly been sat for hours, the scampi tasted foul and the chips were almost inedible due to a ridiculous amount of salt (I asked for a little and got a cellar full). We walked across the road to eat them as we were told we were too late to consume them on the premises. I went straight back to complain (time now 19.55) & they'd closed the shop for the night. We only went once, we wasn't likely to go back after all we'd experienced in all honesty. Perhaps it was an off day, I guess I'll never know, but I'd recommend going elsewhere.

We were turned away from your Fish and Chip shop in Sandown so we drove to Shanklin and when we arrived it was 7.57pm We went inside and the young lady serving said that they cannot accept anymore orders, but she did take the persons in front of us order. Very disappointing. We don't often visit the Shanklin shop due to parking. We do visit the Sandown shop twice a week. To turn away business in today's economic climate seems silly to me.

I used to be a regular customer at the Happy Haddock Shanklin until after placing an order online a couple of hours earlier I found that after returning home I hadn't being offered a replacement for the mushy peas and curry sauce like the other customers when it was running low I found to my horror the loose change of the two items that were missing, words fail me that the staff would think this is acceptable. so consequently after seven years I have now started using AJS where the service is excellent .

Popped in for cod and chips great price £8.60 half the price were I live. Lovely and 🔥 highly recommended

Really disappointed. Won't be going back. My son had a chicken burger and chips. Absolute disgrace. A dry bun with a dry chicken burger. No salad, sauce, nothing. He struggled to eat it. I had a chicken and mushroom pie. It looked and tasted like it had sat there baking all day. Such a shame, and things that could be easily rectified.

First time using happy haddock in shanklin and to start with I will say the food was really lovely and we thoroughly enjoyed. However my fishcake and curry sauce were cold. I'm only a 30 second walk up the road and am also pregnant so definitely a little off putting. With how busy they were and how fast the food was having to turn over I was definitely surprised to recieve cold food.

Great fish and chips takeaway ,best in shanklin located in the old village ,good kids meals as well.

Female staff fit as I'd give them some batter 😉

Preferred it as it was back in the 90s but a bit pricey especially when everything has gone up and money is tight. A family discount would've helped.

Very good fish n chips. Very attentive staff, making sure the customers are all pleased with their ordering and takeaway process.

Visit this chippy every time we come to the Island. Always full so we ate outside on the benches over the road.

Best gluten free fish and chips in the world😍

Food is still good and staff friendly. . Slightly disappointed that eating in no longer is a meal on a plate, but in a box with wooden knife and fork. I assume due to costs but good you can still eat in.

Had a really nice haddock and chips last night from this chippy, which was a bit of a treat for me as the chippies back home only serve cod, which isn't as tasty in my opinion. Fish was cooked beautifully, and the chips were above good too, but short of the best I've had. Portion size was good, the haddock was large, and the regular chips portion was a sensible size, than the mountain of chips that some places serve (which bugs me, as if I wanted a large chips portion, I'd order large portion of chips!) Would definitely get a meal from here again.

What has happened to this place? Only a year or so ago, maybe even 6 months, this was a great chippy. Not so much anymore. They usually only have two staff, one of whom is the cook, which is far from efficient. The young girl serving and taking orders is very good but she can't do everything when it is busy, which it usually is. Waiting times are long but that's fine as you would expect freshly cooked 'made to order' food. Unfortunately the food looks like it has been sitting there for ages, the battered sausages are so stale and brown they are practically inedible. The fish is better but not like it used to be. Then there are the portion sizes... A 'large' cod is anything but. Again, not so long ago, they ran out of large and gave me two regular size cods, both the same size if not bigger than what they class as large today. This isn't just a one off, the last 3 times have been the same. The fish does taste nice though and the chips are ok but the portion sizes are very small and often inconsistent. Hopefully they will sort this out as it is a shame.

We wanted a takeaway fish and chips one evening on a break in Shanklin and needed gluten free for my coeliac wife. Being by the seaside we all wanted fish and chips and thankfully the Happy Haddock offers a good range of GF including fish...

Nice fish & chips BUT, small portions spoil a good meal. These small portions make the meal very expensive. A pity really because we won't go back there again.

The fish and chips tasted really good and I can not fault them for the flavour. But the quantity was just too small. We ordered two regular cods, one was a little on the small side and the other was absolutely tiny, to the point where they really should have given us an extra piece. See pics. We didn’t argue because we were absolutely starving and had already waited a long time for our order. The quantity of regular chips was also a little too small compared to other places. I was really looking forward to these fish and chips but would hesitate to return based on this experience.

Lovely fish and chips. However, a lot of my items were missing from my order when I arrived home. I called multiple times and sent a message and had no response.

Best fish and chips on the island. They also accept Blue Light discount. Visit regularly and have never been disappointed.

Had lunch all in paper box ,even tea in a paper cup ,it was dreadful chips reheated and the fritter was disgusting, the sausage was a joke never again .

We occasionally have a takeaway and with this super fish and chip shop only a five minute walk away this is the obvious choice, how lucky that it’s also one of such good quality. Being on my own for a few days I decided to...

We went to the Happy Haddock this evening as a family and were so impressed. Freshly cooked lovely fresh cod, flaky, hot, batter was tasty and light (not greasy), chips delicious. The staff were very friendly, place has a real old fashioned 1960s chip shop...

great quality food freshly prepared

Phoned an order in asked for two cod and large chips. Obviously not listening as quoted back two cod and regular chips. Didn't question, as decided regular portion better than large. Partner went to collect and came back with two tiny haddock and a tiny...

Nice chip shop, open lunch time and cooks in beef dripping, not bad portion size

My local fish and chip shop in Shanklin, food tonight was delicious best fish I’ve ever had from there. Also Staff we’re very efficient? I’m impressed.

Food from here is very good but today I placed an online order which I paid for but when I went to collect at 18:30 the restaurant was closed. No sign on the door with a reason and no apparent way to get my money...

Reasonable price and the nicest fish & chips I had in UK. The king ribs was fantastic!

Tasty fish and chips, reasonably priced and didn't have to wait too long. Can eat in if you prefer too which can be handy.

Always good FRESH fish. Good value for money.

Excellent cheese chips. Quick service and friendly clientele. Definitely would recommend. Pit stop in shanklin

Super quick service and fantastic food, thank you so much!

Lovely fish and chips, eat in or takeaway. Very busy at the obvious time (but that only means you'll get them fresh and hot!).

Service bit slow,but food worth waiting for.

We had a take away, cod and haddock with large chips. Good value tasty fish and chips, just what we were after. Recommended.

Second time I've been there. Quick service, although it was quite quiet. Reasonable prices. Nice food.

Went to sample the gluten free option, it was beautiful, light and crispy batter. The staff were loevley and friendly

We visited this fish and chip shop at 5:30 pm on Thursday 8/9/2021 and had the eat in fish, chips and mushy peas. Due mainly to the COVID lockdowns you no longer get a plate but the food could in a box. I can’t fault...

Arrived by coach (potentially 48 customers) at about1.15 in a coach park directly opposite the shop. In this day and age and given the pressure on F&C shops one would have assumed they would stay open longer and capture the market. No lets shut at...

THE best Fish & Chips on the island. Called in Friday 2nd September and ordered take out for 7. All freshly cooked to order. Tasty and piping hot. What more could you ask for ? It's a 10 from me.

Our favourite chippy great food and well priced always a holiday highlight

My girlfriend had small chips and a fish cake. It was freshly cooked, lots of salt & vinegar. Small chips were enough for two. Very cheap, friendly staff - highly recommended

Still nice fish ‘n chips but disappointed not using dripping to fry in so not as good ! Understand present position re oil supplies so hope switch to veg oil is only temporary !

Very busy , long queues ordered 4 things got two things wrong, nothing more annoying than to get all the way back and have a messed up order , no butter with the roll that I paid 70 pence for ok food

Reasonabley good fish and chips but fish a bit dry and chips not as crisp as they could be. Not up to the standard that it was a couple of years ago.

Fantastic fish an chips freshly cooked. Recommended highly.

The fish and chips were very nice. The staff were friendly. The down side was the shop was shabby and the meal was served in a takeaway box

Not very happy, maybe the haddock was? Order missing items. Fish not great….. Previous negative reviews are unfortunately accurate.

Would not recommend at all! The portions sizes are tiny for what you pay and served in small paper bags. Fish looked like it was a half portion yet charged full price. Don’t even bother asking for gravy, it’s just bisto granules. Cheaper to make...

Arrived 745 pm waiting in queue. Next to be served 748pm only be told we're not taking any more orders now. What chippy does that when they had a load of chips, fish and sausages left👎

One of the fish and chip shops on the island ,can be a bit of a wait but well worth it and Good prices

Brilliant chips Recommended the Irish curry sauce! Amazing staff

Came here with my large family as this used to be a lovely chip shop. Sadly not anymore. Told there was a 20 minute wait for food and in the end waited nearly an hour for a small bag of soggy warm sausage in batter...

Really good fish and chips. Avoid the £4.60 burger no salad or sauce to be seen.

I have been coming to the Happy Haddock for over a year, and it is a place which I have generally enjoyed - having become familiar with many of the employees past and present. I think tonight will be my final visit. I am fed...

Always freshly cooked and excellent value, batter on fish light and crispy, pleasant staff, always go there

Me and my family went here for a simple holiday dinner. We were not disappointed! The fish, sausage and chips were well cooked and we had some cheeky onion rings too. The lovely person who took our orders was very friendly and patient with us....