Based on 7.303 opinions finded in 5 websites
Based on 7.303 opinions finded in 5 websites
Opinions
I want to leave a 1 star review because that’s what everyone reads, however!!!! Excellent food, excellent stay, excellent service! 5 stars! Thank you for making our stay the most rememberable ever!
Jonny Elliott . 2024-12-05
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Didn’t really want to leave a bad review as the staff and the service was very good. I’ve wanted to come here for years but it’s a long way. We stayed at the accommodation and it was fantastic. The big downside was the food. The appetisers which are provided between courses were very nice but the actual food was no better than a local pub for a tenth of the price. The steak was perfectly cooked, the potato inedible, greasy and hard. The desert also hard and not too nice. My husband had the cheese platter which wasn’t good either. On the plus side the cocktails were delicious and the breakfast the next morning excellent. We have had several michellin star meals which have been outstanding elsewhere and the food here was just nowhere near that level.
N Armstrong . 2024-12-05
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Incredible food in a laid back atmosphere. Enjoyed every second.
Chris Ross . 2024-12-01
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We spent our anniversary dinner at this place, which has 2michelin stars. The location is really nice and the restaurant is very cosy and intimate..nothing fancy. A bit disappointed I'm afraid about the food ...£175 for a 3 course menu(1starter,1main,1desser)...and wasn't even fantastic!!!Very simple dishes!!very good service but our table remained dirty and full of crumbles until the dessert came in. £7 for an additional coffee at the end. Honestly we have been in many restaurants in London with 1michelin star and the experience was way more excited and tasty.
Shinywhite_84 . 2024-12-01
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We visited 1st December 2024.. the service was actually 5 star. Very lovely and welcoming staff. The food was cooked to perfection too, it was an all round very lovely treat for us.
Louise Howard . 2024-12-01
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The food and service did not disappoint. Generous portions meant you definitely arent going away hungry! Avoid the table by the kitchen, the little alcove, it's near an air duct and it was very cold and drafty! Great menu and absolutely loved the deserts!
Darren Cooper . 2024-12-01
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We went for the Festive Menu. Very reasonably priced for this type of restaurant The service was impeccable. Friendly, attentive, not overly stuffy. From the way they served other tables you could see they are knowledge in their food and wines. The food was perfect 👌
James McPhail . 2024-11-26
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I had high expectations as we had booked far in advance, and we always like to try new 2-3 Michelin star restaurants for our birthdays. While the bar and lounge was nice the dining area felt cramped and stuffy, the service was friendly but quite slow / juvenile, and unfortunately the terrine was disgusting, and the other dishes were mediocre and unimaginative reinventions of pub food. It was very expensive for what it was (both the food and the room we stayed in after, which looked like it was last redecorated in the 90s). If you are looking for gastropub fare then the Devonshire in London is miles better than this tired restaurant.
Sophie S . 2024-11-22
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Very overpriced. My wife booked dinner for us both plus a night in one of their rooms in town. The accommodation was very pleasant, but the food in the restaurant was incredibly overpriced. For a venue to have 2 Michelin stars, with three courses at £175 per person (food only) you'd expect stunningly good, jaw-dropping food, with a real 'wow' factor, and it absolutely wasn't. Don't get me wrong, it was very pleasant, and we had a nice time, but my god it's overpriced! I'd expect similar food at any high end gastro-pub, for a fraction of the price. I absolutely do not understand!
Charlie Thompson . 2024-11-20
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Amazing food, amazing service. 6 stars
spencer crockett . 2024-11-19
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Excellent from the moment we arrived the rooms are fantastic and we loved the hot tub.The food is wonderful and the coach is brilliant as well the staff are great, helpful and all in all the whole 3days were perfect, so we're going back to stay in January :)
Martin Perry . 2024-11-17
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Just a great experience but remember it's got Michelin stars so doublle the price of a normal gastro pub, but I believe it's worth it.
Darren Batty . 2024-11-17
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The Hand and Flowers is disappointing. I visited with my wife recently. The meal was extraordinary, but not in a good way. The food, though amazingly creative and stunningly well prepared and presented, is just too much. The Flavours are too strong and there are too many competing with each other on every plate. It's an assault on the senses. Everything's dialled up to 11. Overpowering. Neither of us I finished our mains or desserts - not because we were full but because we just couldn't face any more Flavour. I'm capitalising Flavour, though I think perhaps it should be in all-caps. The food is shouting at you. It's got a star and the service to match. We were provided a customised menu that dealt well with our food preferences. But it didn't feel special. I wouldn't go back. There are certainly better places to drop £500 on a meal. (have you tried the Ledbury? it's amazing)
Thomas Hamshere-Clarke . 2024-11-09
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Really wonderful experience yesterday from the greeting when we arrived until we left. Fabulous food, amazing cocktails, really attentive staff without over fussing. Would highly recommend.
Sian Shingler . 2024-11-08
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Booked a while ago for a special birthday. We've been really looking forward to the culinary experience and having many Tom Kerridge books that have become our go to for superb recipes. Have to say we were disappointed on arrival,we didn't get that special welcome you would expect from a 2 star michelin establishment. The bar area was nice for a quick refreshment. After a pleasant stroll around Marlow we were shown to our room which was nice! Just nice,nothing more! On arrival for our evening meal we again sat in the bar area for a pre dinner drink. We ordered our 3 courses before being shown to our table which to be honest wasn't great,it was like a booth probably the worst table and very uncomfortable. I will touch briefly on the food which I would say was very underwhelming!! We are big foodies and like to eat out and enjoy good honest food. Have to say I'm surprised they have any michelin stars as the food was not at all what we anticipated,some elements were extremely salty and I know seasoning is key but this was too much,I look forward to your feed back on this and expect nothing more than it just wasn't to our taste!! We all agreed and being a birthday celebration the food was just OK and absolutely not worth the £175 per Person. All in all I wouldn't recommend which is ashame as this should have been a special treat.
Adam B . 2024-11-08
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I am really sorry to write that we were underwhelmed by our recent stay at The Hand and Flowers. Upon arrival we were met by a rather unfriendly member of staff and I have to say that pretty much set the tone for the rest of our stay. For such an establishment I did expect more, when you travel far for an occasion and spend such an amount of money you hope for a higher level of service and treatment. Our room was small and dark, cosy of course but would not want to stay for more than one night. The bar is simple and a nice place to have a quick drink before dinner, we love good food and dining out but we all struggled with knowing our meal was from a Michelin restaurant it just did not feel that high of a standard. The flavours were overpowering at times, some of it was tasty but honestly we hoped for so much more in terms of skill and flavour. The breakfast is simple, fresh, but nothing more. It would have been so nice to have felt more welcome, we had a birthday in our party and one person said a quick Happy Birthday but it just lacked in that department. A few of the younger members of staff were more friendly but generally there was a lack of warmth and welcome. I know it is hard to please people, some people want little contact and others love it so I understand it is tricky but just try to make people feel that they are happy you are there. I know this is a pub ambience and it certainly has that but could just be so much more. I wanted to leave feeling that I very much want to return but sadly that is not the case.
Louise C . 2024-11-04
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We had looked forward to dinner at The Hand and Flowers for months. We treat ourselves (group of friends) every few months to a Michelin starred experience. This was the only one we all felt so disappointed by. The building itself is charming. The staff are professional and welcoming. It is very dark in the dining area. I couldn’t see what I was eating which was a godsend under the circumstances. The three courses are £175.00 and one has to order all courses at the same time. There isn’t a huge choice. Bread arrived after 15 minutes. This was nice. There was a sausage roll to start with which is complimentary. Then the waiting starts………my starter was X Soup and all honesty I couldn’t fault that. It was incredible. Long wait for the main course! Over half an hour! My fish was raw and the mash and cabbage were lukewarm. It wasn’t easy to eat. My friends said that the lamb and venison were too rich and stodgy. Their mash and cabbage were lukewarm also. Another long wait for dessert. Stodgy banana cake which tasted synthetic. Lovely ice cream though. Underwhelming experience and not worth the money we paid. Simon Rogan does it so much better! We will not return again - nor will we buy Tom’s M&S food. The waiting staff were amazing. My rating is simply about the below average food. It simply isn’t worth two Michelin stars.
Jane . 2024-11-03
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We went as a 60th birthday treat. Lovely food, great service. Bistro pub atmosphere. Bonus sausage roll at the start. I was instantly won over. It was a great experience and my first entry into a Michelin restaurant. We are going back for Christmas lunch
Phil R . 2024-11-02
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Went here for a family meal. The vegetarian option was basically a glorified jacket potato with beans. How can a restaurant like this even dare offer this and charge a rediculous amount for it. The other 2 meals were fine. Service was good too.
Bhupendra Patel (Bupi) . 2024-10-31
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Absolutely delightful visit. Fantastic service, amazing food and great atmosphere. We had the set menu during the week and it was great value. Well worth the trip down the M4 - I am already planning our next visit!
bnbn2015 . 2024-10-31
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We were looking forward to an exceptional meal in this highly rated restaurant, unfortunately we were underwhelmed by the food on offer. The dishes presented before us did not wow or even excite. Whilst I am sure technically they may have been produced with skill, they failed to reach a 2 star standard. The choice of dishes on the Lunch menu was limited to two per course, which felt very restricted. With little opportunity to account for dietary requirements. On the plus side the staff were attentive and very good and the venue was pleasant. Overall, I felt disappointed and the restaurant did not deserve the accolades and reputation it has acquired, based on its current offering.
Matt Fry . 2024-10-31
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It was a fantastic experience overall. The food was excellent, and the surprise sausage roll at the beginning was a delightful touch. The compliments paired perfectly with each dish, and we were impressed with every mouthful from start to finish. I can't recommend it highly enough.
james dawson . 2024-10-27
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We had the set lunch. It was expertly cooked and very good value
Simon Walks . 2024-10-18
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Very cosy and typical place, exceptionnal service and very seasonal products. Wine choice in carafe is a plus if going for lunch or alone.
John Durant . 2024-10-18
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The final part of Helen's 40th birthday celebration. A visit courtesy of Adam to the Hand & Flowers. All in all absolutely amazing food. A two star Michelin award winning restaurant. The three course set Sunday lunch menu was terrific - what was really impressive was that having chosen our three courses we were given a taster course or amuse bouche of a humble sausage roll - ha ha - with a mustard sauce but exquisite. The taste was WOW wow. My starter was a very special glazed omelette with haddock and parmesan. The taste, texture and delicacy were absolutely awesome. The main course of pork tenderloin cooked with liquorice+ a malted cheek & potato risotto & accompanying vegetables was exceptional. Dessert was equally amazing and yummy. Banana souffle with vanilla custard was again exceptional. See attached menu photo for thorough description of all the dishes available. The service was very attentive and always present but not in your face and OTT. All the staff were pleasant, polite, very friendly and exceptionally helpful. A once in a blue moon dining experience. Until you experience cooking of this exceptional quality words cannot describe the total experience at the Hand & Flowers. I certainly won't forget it.
Garyth Orton . 2024-10-13
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2 Michelin Stars and didn't disappoint... Fantastic in every way, laid back pub feel with great food and service...highly recommend
Chris Leary . 2024-10-10
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Enjoyed the Sunday Lunch but at £175 a head, without any drinks, it just isn't worth that kind of money. We've enjoyed a lot of fine dining experiences at a variety of places and whilst it's exceptionally rich food with huge portions for something Michelin starred, it isn't special enough to command that price. You start with a sausage roll with mustard and sourdough with two types of butter and these are relatively bland albeit satisfying. We had the terrine and the soup to start, pork and chicken pie for mains, finishing with souffle and nougat. Each dish was gradually better than the last but it was extremely rich and filling, the portions needn't be so large. The dining room is dimly lit and quite dark, which normally would feel cosy, but when combined with the richness of the flavours and portions of the food it puts you to sleep! The atmosphere is confusing, it's not fine dining as such because the wine list is on an iPad and you have to view the menu from your phone by scanning a QR code. But it's not a pub feel either, the staff certainly attempted to act and create a fine dining environment. Overall the service itself is great and the staff are knowledgeable and friendly, although early in the service a lot of them are standing in the hall twiddling their thumbs which makes it slightly uncomfortable. Overall if you want to say you've been to Tom Kerridge's restaurant and you don't mind the price tag, go. If you're going for the food or the experience as a whole, take a step back, consider just how many wonderful pubs and restaurants are around this part of the world, and select a different location, you will get more quality and or value for your money.
Alex Pond . 2024-10-06
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Lovely place for a treat. The food quality and cooking is outstanding. We had the set lunch menu (choice of 2 dishes per course) which is significantly cheaper and a good way of doing it. A third choice per course would make this even better. Service was exceptionally attentive and professional. The only letdown was an unusual wine recommendation which we didn’t enjoy. Highlights: - that little sausage roll before starter - the bread and butter - duck breast main meal - fudge with coffee
Jamie . 2024-10-05
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We arrived at the hand and flowers and were greeted by staff. Who were very friendly. Our room was fantastic, clean and comfortable. It has coffee, tea and bottles of water. The evening meal was fantastic and the breakfast was amazing. Highly recommend 👌
Lindsey walters . 2024-10-03
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Very very average, went for my 50th, expected something really special. Food was so underwhelming, staff were all very young and awkward, no atmosphere. Hotel room was lovely but very small. I really wanted to love this but so disappointed. Breakfast was delicious but my vegetarian one was disgraceful. Basically the same price as the full English but minus bacon, sausage and black pudding. Was literally one mushroom, half a tomato and some scrambled egg. An additional mushroom or the other half of the tomato would’ve been great.
Rachael Towner . 2024-10-03
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Took my husband here for his 70th birthday, travelled a long way, stayed over ,it was fabulous. Thankyou to tom and his fantastic team,every special touch was Lush!!!!! Xx
Vivienne Connolly . 2024-10-01
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Have lived locally for a while, so I decided to try this restaurant out on Sunday. Walked in to a dead atmosphere with 2 young guys at the front leaning up against the desk chatting. Food was very average with undercooked soggy pastry on sausage roll given. Not particularly inspiring small portion of roast filet of beef with one small Yorkshire with a small drip of gravy at the base, and some soggy unattractive cabbage as well as 4 uninspiring flavoured potatoes in a small container on the side to share! I had dietary requirements that I had mentioned before I had arrived, yet information was not passed on and were not very flexible or accommodating of this and I ended up very disappointed. Clearly inexperienced, young staff not being supported correctly. No touches of luxury which you would expect with a bill over £200 for one person ordering a three course meal at lunch without alcohol. A very disappointed experience I have been to the coach and Tom’s other restaurants many times before and enjoyed so never questioned the bill, however this time I wish I had made my own roast with family at home.
Annette March . 2024-10-01
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A very expensive restaurant which is to be expected being Michelin starred. The location is right, with a large car park. However a beer and a gin and tonic cost £27.50, which I think is ott.
Anthony Gibson . 2024-09-25
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Racist restaurant of Marlow. Don’t come here if you want to spend 400+ quids and be treated like trash. I mean, If you want to spend an arm and a leg and feel like a leftover scrap, then by all means, visit Hand and Flowers! It was the worst dining experience of my life. The waitresses seemed to have a secret vendetta against us, as they didn't bother explaining the food or served us the wrong dishes. And if that wasn't enough, they made us wait for ages after finishing our starters, only to bring us a surprise dish that was duck-liver instead of an omelette. The service was so bad that we felt like we were in a slapstick comedy sketch, with food flying over our heads and utensils falling to the ground not once but twice! It was an unforgettable night, one that I'll remember as a cautionary tale for the rest of my days. The waitress asked whether I have money in my credit card. What was that all about? So sad, it was so racist. And guess what? When I complained, I didn't even get a sorry-not-sorry. So, if you're looking for a good laugh at your own expense, book a table at Hand and Flowers!
Mariella Kuenghakit . 2024-09-20
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A lovely place . friendly but professional. Good atmosphere. The menu is presented on an electric tablet. So only one person can read it at a time. I would have preferred a menu each. This will not stop me from returning to this lovely restaurant.
Alan Dickinson . 2024-09-19
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We chose the Set Lunch Menu and it was faultless. Each course was amazing but the standout was the Rabbit Terrine and the House made Sausage Roll. Each cocktail we tried was superb and well crafted. The staff were friendly and super attentive from the moment we arrived. Would highly recommend a trip out to Marlow if only just for a meal
Luke Scott . 2024-09-18
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Beautiful surroundings and fantastic food. Really nice decor.
Shane Kinney . 2024-09-16
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It's The Hand and Flowers and we know it's going to be good but we truly had an amazing experience the best food we'd ever tasted the staff were just perfect and made us feel like a VIP. We will definitely be returning sooner rather than later ... A dining experience not to be missed
Mike Dutton . 2024-09-16
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Just here to charge EV, but great food too!
Nathan Arnold . 2024-09-16
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Having heard such good reviews about this place from my family I was looking forward to our lunch visit last Monday (9 Sept). We all ordered the 3 course lunch menu and (sadly) all had the rabbit terrine, lamb t-bone and frangipani tartlet. Firstly I would say that it is a very pleasant place to be and service was excellent. Sadly the food wasn't as good! The terrine was very average and the mini-loaf it was served with was like a rock cake. The lamb was excellent however the frangipani was almost inedible, this being dry as a bone and again like a rock cake. Having been to the Crooked Billet at Stoke Row the day before and enjoyed an excellent meal, this was a very disappointing experience.
Andrew Ramsbottom . 2024-09-12
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My husband treated me to lunch here to celebrate my birthday, a total surprise. We had the set lunch which was frankly spectacular, the lamb was possibly the best I've ever had in a restaurant. The service was fantastic, smooth and unobtrusive and the atmosphere was relaxed and friendly. Not a "cheap eats", but worth every penny . I liked that I could order a carafe of wine as my husband was drinking beer ( rebellion of course) and the wine was excellent. We've eaten at the Coach as well ,but this is something special.
Carole Camp . 2024-09-11
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For a first experience at the hand and flowers we left feeling a little deflated, we’ve had more fun at both other Marlow restaurants. I cannot understand why at 2* Michelin level, guests are expected to find their own menu via QR codes at the table. A nicely presented menu is part of the experience instead you’re forced back to your phone and distraction. It’s just a link to the website menu page, no extra content or hidden features, no reason it’s any better than a printed menu. The set lunch menu was tasty and at £55 per person a bargain compared to the house menu Overall the quality of food was good, some elements weren’t to my taste, par for the course. Service was leisurely, 90 minutes for a 3 course lunch on a table of 2, there was quite a wait between courses. Bench seating was uncomfortable, too upright and one of us sat half in the window with only half a backrest , just about ok for lunch, but should have been far better. Atmosphere and identity seemed lacking, it doesn’t stand out against any other ‘nice’ meals we’ve had recently.
B Peacock . 2024-09-08
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We have been waiting to go for years. We arrived in Marlow before outer time we called and they said your table is free come down. We went into a very light and airy bar with welcomed smiles. Onto the restaurant how it works explained and left to chose from a very extensive wine list and from a menu to die for.First arrived an Amuse Bouche of a sausage roll of two flavoured meats wrapped in a mouth watering pastry with a mustard mayonnaise. Starters came and started a flourish of flavours in your mouth. Onto mains the venison in coffee was truly delicious. Then a tour round the kitchen to meet Tomo.Sour dough bread stunning flavour. The parfait was as light as air the flavours danced in your mouth. For dessert the Banana Soufflé was just mind boggling light with a dark chocolate and rum sauce. The staff are engaging throughout the visit with a full explanation of the dishes as you were presented with the plate. Finished with some homemade fudge. I would comeback here in a heartbeat. Waited a few years to go to the Restaurant and it certainly did not disappoint far from it.
Karen S . 2024-09-07
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Had booked lunch for 3 people as a treat before my son goes off to Australia for an extended stay. Tried to rush us through to the table, but as we were early we decided to have a drink in the bar. As in other Michelin star restaurants we have visited, we expected to be able to order our food, and then be taken through to our table when it was ready. But no, we were told that we could only order at the table, so we went through. We were then shown to a very small table set for 3 with my wife squashed at the end. We asked to move but were told that this wasn’t possible as all the other tables were taken. When the food arrived, I would describe it as no more than average, and certainly not of Michelin star standard. Have had many better meals at ‘ordinary’ restaurants without the very hefty price tag attached here. Won’t be back.
Graham T . 2024-09-06
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If you're going to have a £175 pp lunch menu, it better be good! There were definitely some highlights, the sourdough was excellent, both desserts hit the spot and the liquorice pork was both interesting and very tasty. But there was a lack of differentiation throughout the courses, the food is general was very rich, lacking enough acidity and a bit overly salted. I feel like Tom on Great British Menu would ask why a few of these ingredients had found their way onto the plate, the beef jerky in a tomato tart, the battered fish (anchovy?) on the pork were two particularly strange inclusions. Sadly the venison main despite many ingredients came across as one tone of flavour to me. We first visited H&F over twelve years ago and feel it's lost the pubby feel it used to have. It no longer feels like the place someone could drop in for a starter and a pint, it's now in full blown two Michelin star mode, with slightly cold service in tow. It's a pity because the atmosphere twelve years ago was genuinely great and it was an experience we remembered fondly. From reading other reviews it seems that the cheaper lunch menu is well received and priced, but if you're going to price one at £175 it better at least be in line with it's equivalents in London, and this is quite far off!
Will Dee . 2024-09-06
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We did the mid week overnight break with dinner and breakfast. Whole experience was excellent. The food was exceptional (especially the sausage roll!), the room (Charolais) was more like a mini suite, with outside terrace and hot tub. So many little touches made it an unforgettable experience. Well done all at Hand and Flowers
A L . 2024-09-05
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So firstly I should address that I am a seasoned Michelin star eater and have dined at many restaurants that hold them. The Hand & Flowers definitely fits in this bracket and the service, food and overall feel are Michelin starred. We visited here as it was a special occasion and our servers were excellent, when we asked to move tables due to personal reasons an alternative table was found promptly. Food choices are either the set lunch for £55-65 depending on courses or the full menu for £175 for 3 courses. Service was excellent from the restaurant manager Katie who is a stalwart and fixture at H&F and her team elegantly buzz round you making sure everything is perfect. The food itself is excellent, you get sourdough and a little sausage roll for the table which are nice but think the sausage roll could do with slightly more pepper and using puff instead of shortcrust pastry would be more memorable. For starters we opted for the rabbit terrine and I asked Katie to choose my starter for me from a few choices. She made an excellent choice of the duck liver parfait which was one of the richest, most sumptuous mousses of parfait I’ve ever eaten. Could have done with another slice of brioche to accompany though, although I’m sure if I’d have asked they would have given me one. I made do with the complimentary sourdough. For main we went for the chicken pie and the venison was chosen for me. Once again an excellent choice. The pie is more a “slice” of pie, rather than fully enclosed, think gala pie and you’ll get the idea. Both were very well done. Good portions without being massive, but as someone who hadn’t eaten all day and likes a good portion it was plenty, there’s some creamy chive mash and buttered hispi cabbage as a standard for the table. For desert we had the nougat and chocolate cherry cake. Both finished the meal well and accompanied by a single glass of wine and a lemonade, our bill, with service, came to £395. Now this is not cheap by any means but there was a much cheaper choice which I’m sure would have been just as good if you’re on a smaller budget. Overall, we enjoyed it here. Service is 100% 2 Michelin star standard and food is around that level also. I agree with some reviews that it’s on the higher price point but that’s what you’d expect from somewhere that has had 2 stars for so long. We would return in the future and really enjoyed our visit.
Jon . 2024-09-04
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We spent three nights at the Hand and Flowers. We arrived around 12.30pm and was told our room would be ready at 3pm. We asked if we could order something light to eat like a sandwich, we didn't want anything too filling as we were dinning in the restaurant that evening. We were told they only offer a two or three course lunch menu. We asked to see the menu hoping there might be some light options but there was nothing that I would consider light. We asked if we could just have the soup but not the main course but was told the only option was a two or three course. So we reluctantly ordered a two course. We asked if we could make our dinner reservation a little later but was told they were busy and our time could not be changed. We were finally told our room was ready at 3.30pm along with everyone else who was waiting for there rooms. I don't understand why they can't offer the rooms as and when they are ready and not make everyone wait until 3.30pm. Our room was at the back/side of the restaurant others are scattered all over the village/town of Marlow. We saw people having to walk 10-15 mins to get back and forth to the main restaurant for breakfast and dinner, not good if its cold and wet or you have mobility issues, although they did offer a driver to take guest to there rooms with there luggage. We found our room very dark and dingy so we had to have the lights on even in the day the lighting was very sparse and inadequate, the bed was uncomfortable and we had staff walking past our windows from the early hours so if we wanted to relax in the day or get dressed we had to close the curtains as they could see into our room. It began to feel very claustrophobic. I don't understand how this restaurant has been awarded two Michelin stars. Our evening meal was no more than average we have eaten better food in a good pub and with a price tag of £175.00 per head for a three course menu, plus drinks we felt completely ripped off and so disappointed. I don't normally write reviews but felt the need to advise others to spend some time reading others reviews before booking what might be a very special occasion at this restaurant. It is vastly over priced and underwhelming. We had a one night stay at South Lodge in Sussex on our way home and ate in The Pass, They offer a 7 course taster menu for £30.00 per head less than Tom Kerridge, the food, the hotel, the rooms and the grounds, the whole experience was stunning. I wish we had stayed there instead of wasting our time away and money at the Hand and Flowers.
SUSAN G . 2024-08-31
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For a Michelin star restaurant, we were expecting an experience and a glimpse of its story. Instead, we received borderline cold service, two iPads and a “what’s your order”. On the food front, two options were offered: the house menu for 175pp or a set menu of 3 courses for 55pp. We opted for the house menu, choosing the tomato and cheese tart, haddock omelette, beef filet and chicken pie. Although beautiful in presentation, the best part were the complimentary bread and sausage rolls. Notably, the beef filet included two pieces of filet, one was nicely cooked while the other was firm and chewy - an oddly inconsistent offering. Aside from that, the food met expectations of just being ‘good’ - it didn’t blow us away, but we also didn’t leave thinking it was phenomenal. We overall weren’t asking for much - we just wanted to understand why it was given two Michelin stars, and sadly we left confused. For 175p each, it was unfortunately an experience we would pass on, especially since it felt like it conformed to a typical restaurant experience compared to other top Michelin star experiences that we’ve had in the past.
Ivan . 2024-08-15
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Was quite a wet day so was super cosy. Food was exceptional. We did the £55 lunch and it was unbelievably delicious. T bone of lamb done to perfection.
A Fields . 2024-08-12
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The Hand and Flowers is a delightful restaurant with wonderful staff and delicious food. However unfortunately I have had to downgrade my review after a disappointing stay for a very special birthday. My husband booked a gastronomic stay comprising of 2 nights food and BnB. We were unfortunately let down by a broken air conditioning unit (which blew hot air) resulting in us needing to have the window open to a very loud unit next to the window. Whilst the Hand and Flowers team did offer us a dinner voucher for ONE person, we did not feel this was appropriate given it unfortunately ruined the stay and my big birthday. Such a shame Hand and Flowers.
M Mayhew . 2024-08-11
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Tom kerridge supports labour and their discriminatory VAT on education. Only western country in the world to do so. If you have privately educated kids and you are paying VAT avoid this place. There are plenty of alternatives
Will A . 2024-08-06
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Service was absolutely fantastic. Made to feel very welcomed for our special occasion. Food was incredible too, taste and presentation impeccable. Could not recommend this place enough!
Kimbo Slice . 2024-07-31
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We couldn’t get a dinner reservation; but, we walked there in the afternoon. Sat outside and ordered drinks. Had a whiskey sour that may be the best hand crafted whiskey sour I’ve ever had. I spoke with and complimented Flo (a 14 year restaurant veteran and true asset to the organization) and look forward to returning for the entire experience. *^*^* And do not park in the adjacent neighbor’s space, as we watched and listened to him come out and make mincemeat of an offending delivery man!
Michael McGraw . 2024-07-21
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Difficult to rate this using the Google system, as the food, service and atmosphere are really good, as you would expect. So I've had to honestly rate them as four stars. However, there's ABSOLUTELY NO WAY it's worth the equivalent of nearly 60 quid a course plus drinks. There are numerous decent restaurants that are half the price for a similar standard I would say. Suppose it really comes down to what you think of as value. A bill of nearly £900 for a very good three course meal for 4 people is a struggle for me, and the "destination" experience doesn't really make it so, especially seeing as it doesn't feel that different to other good restaurants.
Lee Calvert . 2024-07-13
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An enjoyable dining experience. The staff were attentive but not intrusive. We had a lunchtime booking and thoroughly enjoyed the fine dining experience.
John Thorley . 2024-07-09
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Having been an admirer of Tom Kerridge since his first appearance on Great British Menu many years ago, my daughters and I finally managed to visit Hand and Flowers for their Set lunch Menu. We were not disappointed, their friendly and welcoming staff plus a birthday greeting card and signed photo from Tom was just the beginning. After a delicious complimentary sausage roll with mustard butter, our set lunch was well presented and innovative. We were not rushed and the whole experience was well worth the trip to Marlow. We can't wait to go back and maybe next time we may even get to meet Tom himself.
christine king . 2024-07-05
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Been several times now, great choice of gift vouchers I must add, every time has been better than the last, expensive but 100% worth it for a special occasion & wouldn't hesitate to go back, in fact I'd love to go back!
brian mclaughlin . 2024-06-30
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Stayed in one of the cottages - with hot tub ! Lunch on the Monday was excellent, service was brilliant !!
Chri Jackson . 2024-06-25
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Excellent customer service, the staff were friendly from when we arrived until we left. The waiter recommended some delicious orange wine which went well with the meal. The food was very nice, we even got served a nice amuse-bouche.
Mikey J . 2024-06-25
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Great food, Michelin star quality. The lunchtime set menu is excellent value. Service is excellent and the atmosphere relaxed
David McMurtrie . 2024-06-20
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Truly excellent in every way. It ain’t cheap but you won’t regret it!
Henry Salmon . 2024-06-18
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A fabulous evening with excellent food, service and atmosphere. Looking forward to returning.
debbie bradshaw . 2024-06-17
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Wonderful few days thank you 🙏🏻
Susan Bingham . 2024-06-13
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Wow....absolutely amazing service food & venue. The food was delicious so rich and full of flavour. First class service from start to finish.
Paul Bresnihan . 2024-06-10
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Absolutely delicious and well worth a visit
Natasha Howard . 2024-06-08
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Great service. Went on a Monday evening. Busy. The food, as you would expect at this venue and price, was excellent. Great surroundings. Very knowledgeable staff.
Stuart Wigley . 2024-06-04
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When to Hand and Flower for a birthday meal. Wanted to more causal michelin star experience and I was pleased to find a 2 star pub. The venue is nice. The food was good but not great, generally it was VERY salty!! The desserts were amazing! The service was good, everyone was friendly.
Daniel Passafonti . 2024-06-02
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Amazing food and service. I will definitely be going back in the future. All of the staff were excellent, they couldn't do enough for you. We stayed over and had breakfast the following morning. The accommodation was beautiful
Karl Clowes . 2024-05-25
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Really disappointed with this one. For the reputation and the cost, I would have liked to have been blown away by at least one dish, but they all fell short, some severely so. For example, three of our dishes contained pastry in some shape or form, and it was all dry and unpleasant. I thought at the first one perhaps it was supposed to be like that for that dish and that it just wasn't to my liking, but then the other two had the same issue. The setting was pretty dull as well, it felt dark and stuffy. Fine for a traditional pub, but the atmosphere did not do the meal any favours. Staff were really good and attentive though, compliments to them.
Dan . 2024-05-14
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Worth the whole experience from start to finish. I was looked after and the food was outstanding! We had lunch which is great value for money. I would highly recommend.
Amy Davies . 2024-05-06
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Overpriced and overhyped. Foods were average, service super slow. Staff think that they are better than themselves. Tables are all crowded and too close to each other. Really bad experience.
Bella M . 2024-05-05
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The food was very nice and service was attentive, albeit not perfect, however for what you get it is very expensive. It is a 2 michelin star pub but hard to tell why. You leave thinking was that really worth the near £500 bill once drinks are included for what is essentially very nice pub food with a twist. I couldn't say I wouldn't have had an equally good time at a similar style pub/restaurant without any stars and also have a bill less than half the price. And then not doubt I had received value for money.
Dan Templar . 2024-04-28
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This place doesn’t deserve two Michelin stars.From our poor welcome to the average service.the food was good but not worth £175 for three courses. I will not be going back.
Mark Parfitt . 2024-04-20
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Good cooking and quality food at this fine dining Michelin 2 **, set 3 course lunch priced at £55 pp, Sausage Roll Amuse Bouche and Ashcombe Cheese with Malted Loaf Dessert were very filling, found the service so so, claustrophobic inside. Stayed in the Truffle Room, short walk across the road.
DY C . 2024-04-19
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Hahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahaha. Slightly above average gastropub that thinks they can charge L'Ambroisie prices, in short - a cruel joke.
Tom . 2024-04-16
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Personally not my favourite. I much prefer its little sister, the Couch. Staff are great, the restaurant itself is good, but the set lunch menu I had was lacking. However, I respect for it is. Perhaps I just had a bad set lunch which tends to change often I believe.
Reinhardt van der Merwe . 2024-04-14
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We were very much looking forward to our evening here, unfortunately we felt the food was a let down. The setting is nice, the staff attentive, but for a 2 star place we found it underwhelming.
Dan R . 2024-04-13
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Stunning experience from arrival to breakfast next day. Fantastic meal in the evening with a great wine and lovely stay in one of their cottages.
Chris Harman . 2024-04-09
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Upon arrival we were greeted by friendly, knowledgable and efficient staff who could not have done any more to make us feel more welcome. We were escorted to our room (The Sheringham suite in Sunset Cottage). The room itself was immaculately clean with ice bucket to hand for drinks, a welcome note/pack and map of the area of Marlow etc. Before our evening meal we ventured into to bar area for pre dinner drinks of which there were a plentiful array of choice. We were then ushered through to the dining area (which was a very comfortable and well presented with respect to other patrons) at our chosen time and after much deliberation (by myself) decided what to order. With the help of our waitress/sommelier we were paired with an accompanying wine to suit our dishes. The food was beyond our expectations and the staff utterly superb with our breakfast meal being equally as sublime! Thank you All at The Hand of Flowers!👏🏻
Don Richardson . 2024-04-07
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UNDERWHELMING AND OVER PRICED Didn’t realise you had to have 3 courses priced at £175. Tom comes across as a nice guy on the TV but obviously as no qualms about ripping people off 😡. Waitresses and waiters were extremely nice hope you get paid more than the minimum wage 🤞but i doubt it
ga pound . 2024-04-06
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Wonderful in every way but so overpriced. Will not return. Sorry
Clare Smith . 2024-04-04
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But pricey but heh.what can else can I say 😁👌
Matt Green . 2024-03-29
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Couldn't fault the service, food or drinks. I had the licor de tannat which was out of this world. Great ambience and waiting staff. Due credit to their training. They knew their wines and their food. The tin mine starter was head and shoulders above. I also had a milk toffee tart. Can't wait to visit again. I highly recommend it.
Catt . 2024-03-29
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Really wanted to love this place. Staff were friendly and attentive. Starters were good, mains disappointing and puddings were not for us. At such a high price tag for dinner I had hoped for more.
Katie Morgan . 2024-03-28
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Been wanting to come here for ages so my wife treated me for my birthday. It didn't disappoint, we both had a fabulous time!
Mike Oliver . 2024-03-27
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We arrived two of us and little one for lunch service and food great but a bit pricey for me maybe because I didn't usually go to fancy places 🙂
Ana Sel . 2024-03-27
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I wasn’t going to leave a review, because our food was excellent - cooked to standard worth a star, Reeth Estate Loin of Venison was fantastic, so was the Beef ... and that treacle aroma is something special. However... However, the comments I will leave are purely service-related points. Albeit being a pub, this place does hold a 2* recognition, making it definitely not your average-across-the-street pub. In my opinion, those 2* should also translate into details on service and attention to detail, which during our service I feel lacked: * First thing I have noticed as soon as we sat down was the gentleman sitting across at the neighbouring table. He was already enjoying his wine, yet his pre-drinks' glass wasn't cleared and was sitting there empty, until the bread basket arrived. (Long time). * At our table we noticed two pre-meal mishaps: 1. When we were shown the menu via the QR codes, and when the time of our order came, about at the latter event we learned that only the Sunday roast was served that day (and a’la carte wasn’t). In my opinion, when a server points to a menu with multiple options, this should have been voiced at the beginning when the menu was shown. As in - “please note today we are serving only Sunday Roast menu). PS - The wifi code was neatly written under QR code so that was a cute touch. 2. After our menu order, I expressed that I would like a glass of wine with my main meal - and was suggested that someone will come over to discuss this/ take my order. Didn’t happen. I ordered a glass after having had starters! Shame - I may have gone for a different wine and maybe in a different price range also. But what I chose for myself worked with my meal course, so I was happy about that. * While finishing off with our starters, when I was clearly on my final bite or two, another server came over to see if we were finished with our meal. Both my partner and I found that odd, and I jokingly replied with a question: "oh, may quickly end my meal? I'll be two seconds". Awkward moment. * Tables were not cleaned between the starter and the main, when it would clearly benefit from that. * For the dessert, which we both found hilarious rather than a mishap, but in my view this is not enough attention to detail; my partners dessert choice was clearly mistaken for my selection, and so when it was brought up it had a "Happy Birthday" sign on, which clearly indented for me. Not a quick meal - overall time for time spent: 2,5h for 3 courses. (PPS - The green cabbage accompanying our mains was DELICIOUS). To sum this up: in my opinion, luxury is made up of small tiny details, human attention, this is what makes one to come back again and again. And it lacked that final 'oomph' touch. Sorry!
Hannah Tsurkan . 2024-03-26
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Stunning country style pub with the most amazing food and staff. From the moment we stepped inside, we were made to feel very welcome. We were shown to our table and a drinks order was taken while we looked at the menu. Unlike most Michelin Star places I’ve been to it wasn’t a set taster menu but we had a choice of 4 (of each) starters, mains and deserts. After we made our choices we were brought some homemade sourdough bread with 2 different butters and a lovely, fresh sausage roll 😋. At no point were we rushed. The gaps between courses were just right. The table staff were very attentive and was always available when required and they kept the drinks flowing at just the right pace 😀. Each of the courses we had was prepared to perfection, the flavours complemented each other and included some surprises like pickled cucumber (game changer) and squid lasagne (amazing). I chose to have courses that I probably would not have normally chosen to have and I wasn’t left disappointed. Even the buttered greens and mash potato, which i definitely would not have usually picked for my meal were amazing. Would I recommend the Hand & Flowers, 100%. Would I go back, yes definitely. Was it worth the money, every single penny.
Michael Hagan . 2024-03-26
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We had dinner here and stayed over to celebrate our Birthdays & Wedding Anniversary. Wow, absolutely amazing. The food was awesome, so many flavours coming through, cooked to perfection and well presented. The staff were excellent, nothing was too much trouble for them, polite and friendly. The accommodation was amazing. To Tom and his team, we say, Thank you very much.
Christopher Barry . 2024-03-24
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Had a table by the bar. Big mistake. The food is the same price as the restaurant but you have the dishwashers to contend with constantly. The bar is cold. There a fire but not lit. Apparently it’s for “ambience “. Would not recommend
Carole Gaskell . 2024-03-23
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This place is amazing. Food is to die for and the staff are fab. Would highly recommend for a special occasion, or any chance you get to go 😁😁 we will definitely be gping back
Claire Robinson . 2024-03-21
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Stunning food, wonderful drinks and an amazing relaxed unpretentious experience you will enjoy. From the divine sausage roll starter that elevates the genre beyond expectations to the multi element venison dish that delights with every different mouthful. A masterpiece of cuisine and drink supported by great friendly staff. Enjoy.
Ali Dodd . 2024-03-19
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Had a midweek lunch for Four, absolutely delicious. Food was on point, service excellent a young team but that was very attentive. You were not rushed at all, certainly would recommend a visit well worth it 👍🏻
Mark Vale . 2024-03-15
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We both had the set lunch. The food and service was nice and attentive. The dining room is very nice but tables are a little bit too close for my liking. I have read other reviews. Is it worth 2 stars and prices? It is a matter of opinion ultimately. The food was good but it was nothing exceptional. Maybe the a la carte experience is different. Ultimately we had a nice time and good food. Only caveat. £7.50 for a coffee. Really? I am taking out a star for this reason
dave draper . 2024-03-07
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Underwhelming and each course was overly sweet.
david simpson . 2024-03-05
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Sunday lunch feb24. The Sunday lunch main course (black treacle chateaubriand) was probably the best Sunday lunch dish I’ve ever had. Was it worth the money ? No. Would I return? No.
Hugh Christensen . 2024-03-02
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A special birthday celebration lunch experience. Food was lovely & service good. I found the music a tad loud making it more forefront than background. I was personally a little disappointed that the celebration dessert plate was not used as advised, but the handwritten card was beautiful & well received. Reflection has improved the memory of our lunch experience.
Jo Hoad . 2024-03-02
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We went for a 2 Michelin star experience, and didn’t get any. It’s just a nice gastro pub with not outstanding food. It was just meat too heavily cooked in lots of grease and butter. No nicely cooked vegetables. I fail to understand how this place has got granted 2 Michelin stars. Would highly NOT recommend.
Oksana Romanova . 2024-02-29
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Not really worth the money. Not the best food. Wouldn't go again
Deishan Luffman . 2024-02-28
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1037 Opinions
Had my fathers wake here after his funeral. Staff were very accomadating, pub itself is great like an old country pub with fires and lots of little hidden corners here and there making it very cosy and homely. We had the aftermoon tea menu which was great, i imagine the meals here are even better Highly recommend
450 Opinions
Good friendly Pub, large safe garden well away from the road. Serves food and large range of drinks.
325 Opinions
amazing food the best by far friendly staff highly recommend very clean and very reasonable prices good location definitely is the best around good child prices and selection
106 Opinions
From the moment we stepped into The Crown we were given a lovely warm welcome! We took a table next to a warming fire which was much appreciated due to being -5 outside. Food was fabulous both choosing a main & dessert. Service impeccable. Really relaxed, friendly & nothing was too much trouble. Will definitely be visiting again. Fantastic!