Based on 1.121 opinions finded in 1 websites
Based on 1.121 opinions finded in 1 websites
Nº 634 in 721 in Canterbury
Nº 178 of 192 Other cuisines in Canterbury
Opinions
Never use this place again New parking structure where you have to log car reg in a computer in the pub. No-one told me so was fined £100 Tried to appeal and was thrown out. Why would I park the car park to go for lunch and not log my car in. No-one at the pub told me of the new system and did not see any signs to log car in.......total joke
Karl Endicott . 2024-11-06
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Do not waste your money! Rude staff VERY rude manager Terrible food Dirty toilets Over priced If I could rate it 0 I would!
Cff . 2024-11-04
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Went to haloween show and a drink with family There was no mention of haveing to regester your car So a big shock that i recived a fine for parking in the car park is mudy and pitch black no bar starf mentioned this and now no replys and dont answer phones
Simon G . 2024-11-04
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We underestimated the walk around the nature reserve so stopped for advice as we had an elderly dog with us. The staff were welcoming and informative and my pooch was allowed inside. They also do doggy dinners so we had some drinks and got a fish and chips dog bowl to go. We would have been in trouble without the generosity of the owner and I will definitely be returning to sample the food as it smelled delicious. Lovely atmosphere and friendly people. I also noticed the signs regarding the parking registration so will remember for my next visit.
Gemma R . 2024-09-27
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I recently visited The Grove Ferry Inn and had a fantastic experience! The setting is beautiful, with a charming riverside location and a cosy, welcoming atmosphere. The food was delicious, with the pizzas and burgers being a highlight and served in generous portions. Registering your car for parking was straightforward and easily done, with a polite reminder from staff, which was a nice touch. The staff were friendly and attentive, making us feel right at home. My only minor issue was a brief wait to order at the bar, but with a pub that size on a busy, sunny weekend afternoon, it was to be expected and was well worth it once we sat down to enjoy the lovely meal. Definitely a place to visit when in the Canterbury area!
Robert S . 2024-09-27
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This pub looks lovely from the street and has a beautiful setting on a river. It’s such a shame that the food and service do not match that. Went for dinner Friday evening. You can not have a tab running so have to keep getting up and paying for everything each time. We realise now why but we shall get to that. Bar man was dreadful and rude. Everything we asked for was answered with a no. Food was terrible. Everyone got given cold chips and my Mother had to send her charred tart back. It should not have been brought out in the first place. Our fish was overcooked and the pork rib was like rubber. We had to collect all the cutlery ourselves and no one cleared our plates. We had to move them to a free table. We noticed that the table next to us were being served by a very attentive server and we asked why we couldn’t have service. We were told that only people staying in the rooms at the pub got this. Whoever thought this rule up is mad. What sort of impression does this give to other diners. Whether or not you are staying, the meal part is extra and everyone in the dining room should be treated the same. Don’t waste your money going here. Everything about the experience except the location and building is terrible.
sam30grand . 2024-08-26
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Disgusting service manager needs a lesson in customer service went with family who had come to visit for dinner table of 4 adults and 1 child ordered food asked for a cheese and ham pizza for child came out with vinegar drizzle on it explained just wanted cheese and ham pizza took it back came out without tomato base just cheese and ham thrown on top so explained again told dont want it now as we had all eaten we asked for 2 chips that came with our meal to have onions ordered 2 cheese garlic breads and 1 had had a hard bit of over cooked garlic on it that hadn't been removed that hard could have broken your tooth on it or worse chocked so was told would be removed from bill get the bill to find they had still charged for pizza and garlic bread and £5.95 for some onion on top of chips that come with the meal no they had charged us for 2 x £5.95 extra chips so went to query the bill to be told they wouldn't remove the pizza that we hadn't had as they didn't understand we just wanted a cheese and ham pizza chips was charged incorrectly so started sorting that out the manger chloe I believe her name was starting saying we was rude and said she wouldn't serve us when have a private conversation between ourselves felt the need to keep jumping calling us rude saying check the bill see if it's correct we'll I thought that was there job not ours then when leaving said loudly well that was a pleasure safe to say I would never return and will be taking this complaint further as this is disgusting treatment towards paying customers there prices are over priced and diffrent prices to there website and food isn't great and waitress and waiters have no communication skills what so ever and cleared the table whilst we was still eating and didnt even ask if we was finished just removed the plates tables ans menus were sticky and disgusting also cleaning around whilst customers are eating with bleach which isnt sonething you want to be smelling whilst eating your dinner so I would avoid at all cost as you are treated terrible and no customer service
Emma G . 2024-08-24
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Lovely location but food was awful! Everything tasteless absolutely no flavour or presentation! And very expensive for what you get……will not visit again 👎🏻
Louise S . 2024-08-23
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Stopped off for a spontaneous evening meal. Found our table number and ordered at the bar which was a long process considering it wasn’t particularly busy. The barman was awful, absolutely dull and no smile, completely in the wrong job. Our burgers were very bland, bacon was barely cooked and fatty. Chips were cold and tasted as if they were fried a while before serving. Usually staff check back on guests meals to see if everything is satisfactory but didn’t see anyone. The outside terrace was dirty, not swept, tables sticky. It’s a real shame because it is a gem of a location. Management must not care, will not return.
Matt W . 2024-08-21
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We had been here once before for breakfast about a year ago and remember it being decent and sitting out by the river, so we decided to pop in for lunch to eat near the river again. I don't know what's happened - there was a stark difference between this and our previous experience here. Lunch can only be described as very overpriced and bland. I had the lamb hot dog with tzatziki and chips and spiral cucumber. The tzatziki was only a tiny amount and was really tasteless. The bun was going stale and hard at the edges (not toasted so wasn't due to that). The spiral cucumber was literally dry cucumber skin that was wrinkly! I was shocked they even put it on due to the state of it - would have been happier if they told me they'd run out! It was £18! My wife had a beef burger with bacon. The bacon was really just fat, and not even crispy fat.. the kind you really have to pull off. Overall would definitely not recommend having lunch there. The location is lovely and we have had a nice breakfast there in the past.. can't comment on how the breakfast is now and I doubt we'll return.
grumbloor . 2024-08-21
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really lovely food, friendly staff, party of 34 all food was hot and good, no complaints here, definitely recommend, has lovely views.
Brooke M . 2024-07-07
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Great food super service visitedwitb friends and family for a birthday celebration food was delicious I had the chicken burger and daughter had the special chilli would recommend and will be back
Dan M . 2024-07-07
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lovely food, friendly staff was a party of 34 all food was hot, no complaints here definitely recommend, beautiful views of the river
Nancy may G . 2024-07-07
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Came to the grove as a party of 30 odd for a surprise birthday. After reading previous reviews I was sceptical. Food was hot and delicious I had steak of the day highly recommend it cooked perfectly. Staff were brilliant will definitely return and would recommend for family's and couples.
Aaron H . 2024-07-07
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Has the Grove Ferry been taken over? New Owners? No-one seemed to have a clue today! Customer service was practically non existent! No kids menus available! Go to the bar to order drinks and food and bar quite frankly looked a mess, unorganised and chaotic. All staff members seemed young and inexperienced and need to be told to smile ! At one stage a long line of people waiting for the bar more than a couple moaning about waiting. Food mediocre, arrived warm not hot. What’s happened to the Grove Ferry? Terrible.
Jo W . 2024-07-06
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Rude staff. Rude management. Freezing cold. Poor food. No atmosphere. Needs a clean. Terrible ‘customer service’. Flies everywhere.
AnonymousCH87 . 2024-04-26
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3 stars is a generous average for this place, avoid this place like the plague. Spend your money anywhere else but here… literally anywhere.
Danny H . 2024-04-26
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Looked excellent outside and inside, beer nice selection.. then it stopped. Pay before you have food, tables bare no cutlery, noone saying fetch your own, burger under cooked, chips good, and 75p extra for coleslaw. Food delivered late too. Bathrooms ladies and gents look like u cleaned with cobwebs and urine stained plashes.. the Car park tiolets were cleaner.. Nice site though.. would we go again NO!
Chris T . 2024-04-19
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Nice pub on the river but food disappointing! Visited for Sunday lunch but menu was limited if you did not want burger or pizza. Recommend visiting in summer for drinks but not great quality food. Nice new decking area but the garden & restaurant good do with some TLC...
949carlyr . 2024-04-07
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It used to be really good and as we had not been for a while, we thought it time to pay a visit. We were very disappointed with every aspect of the experience. The place hadn't been cleaned, there was dust on the top of the beer engines and the toilets hadn't been cleaned for some while. There was no table service, despite beeing sat indoors, it was order at the bar and pay as you go. This proved to be an exceedingly slow process as the staff had trouble working the POS system. The menus were well worn pieces of printed paper and although there was a promise of 'Specials' this boiled down to "I think there's some Lamb Shank left". The menu promised Pie of the Day - expecting home made, I ordered the Steak and Ale pie (there was also Chicken and Mushroom and Spinach and Mushroom). When it arrived with it's seasonal veg (just peas and carrots) and chips, there was no gravy, which would have been a nice touch. The pie was squat, almost flat with very little filling and the pastry was soggy. Without doubt, the pie, veg and chips were simply wholesale supplies cooked rather poorly. My wife had a Hunters Chicken Burger, and the Chicken was way overdone and going quite tough. A small glass of Merlot proved difficult to find (they even looked in the fridge!) when it did actually arrive, I am fairly sure that it was not Merlot - more like a Malbec. The staff however were pleasant and polite throughout. I doubt we shall venture back, which is a shame because it's a glorious spot by the river with plenty of outside tables - perfect in the summer months.
Paul S . 2024-04-05
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We were told at 8pm on a Saturday evening that the kitchens were closed! Staff just sitting around chatting and rude. You could count the other visitors on one hand which was no wonder. Can this place get any worse?
Thomas W . 2024-03-31
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Awful experience. 30 minutes sat with no acknowledgement. 30 minutes wait for starters. Got our own drinks. Barmaid lovely. Starters bland. 40 minutes wait for main and had to ask. Young waitress so uninterested. Surprised her chewing gum didn't fall on our table, snapped at me to pass yer plate. Tables all around us dripping with food and not cleared.So chaotic.So Sorry such a beautiful place but so so bad.
40lindsaya . 2024-03-24
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We visited in our motorhome this weekend whilst visiting Canterbury and Whitstable. The landlord was kind enough to allow us to park overnight in the carpark. We ate in the restaurant looking over the river. Good was lovely quality. From Steaks to Pizza.They actually have a smart new deck being added which will be lovely on a summer’s evening. I have been told that you can also launch Kayaks and paddle-boards next door . There is a company also doing boat trips called Grove Ferry River Trips next door if you want to combine a few activities whilst visiting.
Connector05619879302 . 2024-03-24
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The food is amazing and the staff are very welcoming they have a good portion size and it’s a lovely setting specially in the summer
Kacey M . 2024-03-20
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Attended yesterday for Mother’s Day which was amazing! A huge thanks to all of the staff as they were great. Food was scrumptious and thoroughly enjoyed. There was a little delay but as it was fully booked this is more than understandable. I don’t normally leave reviews but felt this was truly needed given the extra special experience we all felt we had receive yesterday. The only negative was the ungrateful and impatient rude table next to us who were abusing the staff for silly reasons and didn’t appreciate the staffs hard work. We then heard them saying they just wanted to get a discount because they didn’t have enough money for their bill and were making up excuses between them. So their complaints and bad reviews on here are clearly false so I feel very sorry for the business especially as they did receive the discount which I don’t think should have been given neither deserved which is sad. You can see the managers really did try their best and to see reviews on here slating them is unreal! If you see our review please know we LOVED our service and thank you hugely for giving us a perfect day!! Not all of us are ungrateful horrible customers. We will be returning very soon and can’t wait for the sun to be shining to enjoy the garden next time as we were also sad it was raining all day but luckily we sat by the open fire and enjoyed this really nice surprise!!
Zoe C . 2024-03-11
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I took my mum here yesterday for Mother’s Day and we had a fabulous time. The food was perfect and worth the wait which we were prepared for being a busy Mother’s Day and we could see the place was fully booked so we were grateful to be given a table. Our waitress Chloe who we learned was the manager was exceptional. She was a delight and smiled the whole time even though some other tables were treating her poorly. The other staff were also great especially as some were new and some were on their first day. We can’t wait to go back as she informed us about future events taking place very soon especially the Easter weekend events. Thank you again Grove Ferry for giving us a lovely day and see you all again soon.
Tony H . 2024-03-11
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I chose this beautiful place to come for Mother's Day and was very happy from start to finish with the friendly staff who served us, they went above and beyond to serve us. It was busy as expected as it was mother's day, we did notice a few tables around us were very rude and ungrateful to the staff which was sad to see as they were extremely kind and helpful. People have lost respect in society and there is no reason to be so rude as it effects other tables nearby. So more considerationfor others would have been nice. It was expected to be busy being a typical mother's day when a lot of people venture out. The food was incredible and well WORTH the wait. They especially decorated with banners balloons and flowers which was a nice touch. We loved the blossom trees which are new and the new bar area as you walk in looks fab a HUGE improvement. We could see they are renovating the decking outside which is great news as we were informed by the female manager that this is in preparation for Summer which is fab news! We can't wait to return and enjoy another truly delicious meal and really enjoy the friendly warm welcome we always receive when we attend on occasion. A huge well done to all of the grove ferry team because you made my mother's day fabulous and many others too!
Caz H . 2024-03-11
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We’ve been here a few times, couple times in the summer and also today. Each time, it got worse and worse. Came in and sat at our table which was messy and not clean. Waited 15 minutes for someone to acknowledge us and take a drinks order. waited another 15 mins to get said drinks. Once we eventually ordered food, we were sat waiting for over an hour for it to arrive, starters came at different times and mains were served incorrectly and at different times. We were told certain things were off the menu, only to discover what we had originally ordered had to be changed as it was also out of stock. 4 other tables around us all complained and had the same experience. When we gave feedback to the manager, he was arrogant and tried to justify our wait. Told us no one waited over an hour for food when quite literally other tables around us were waiting longer than us, also mentioned how they were understaffed with over 200 guests booked. Front of house staff were ran ragged and kept apologising while the owner was sat in the corner looking after his dog. Not acceptable Appalling behaviour and which only filters down to the rest of the staff. A little tip - you set the example from the top, that mentality filters down. Clearly we all know what the issue is exactly.
iBainsy . 2024-03-10
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Service was diabolical, over an hour waiting after order, the main course the arrived mainly cold - the starters which never appeared then appeared after we had nearly finished the main course. We asked to speak to the female manager who was not very helpful...
croxbi13 . 2024-03-10
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My wife chose the Grove Ferry for her Mothering Sunday celebration. We arrived 15 minutes early for our 3p.m. booking. Our table had been given to another group. We were seated 15 minutes late. The menu came in the form of an A4 sheet printed both sides with a list of bar food. No Sunday lunch menu. I wanted to leave but my wife and a waitress talked me into staying. We ordered. To be fair my food wasn’t bad, but nothing to give praise to! My wife sizzling garlic and chilli prawns came out. They weren’t sizzling and had no taste whatsoever. Then her main supposedly Turkey escalope coated in breadcrumbs, with skin on fries and veg arrived. It was a turkey escalope in breadcrumbs, but had a tomato pasata with cheese grilled on top. The fries had no skin on, they looked like MacDonald’s fries and the seasonal veg was peas. After speaking with the lady in charge, who gave a terribly lame excuse, my wife asked her to remove it from the table. I used to be a publican in Sandwich and visited Grove Ferry on many occasions. Today will be my/our last.
Sightsee631570 . 2024-03-10
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Went for Mothers Day meal today with family. Seated at a dirty table, after 20 mins we had to ask for menus and for someone to take our drinks order which took ages to come. Had to ask three times for tap water which was charged for. Food options was bad as they had run out of a lot of stuff, after an hour starters arrived but not all of them then had to wait a further 30 mins for main again not everything arrived together some had finished their mains before the others had arrived. When we asked to speak to manager no apology offered and that what do we expect they had 200 covers today she was rude and walked off saying she was going to get her boss who after 10 mins decided to show and the story kept changing they had 120 covers and he deemed it acceptable to wait an 1 and half hour. Food was basic and over priced. Will not be going back which is a shame as you want to support local businesses
martinrB9344XM . 2024-03-10
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came here for our Mother’s Day meal, Amazing customer service and beautiful food. compliment’s to the chefs and all the staff they did amazing ❤️ Highly recommend visiting!
Ellie H . 2024-03-10
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We booked this for a last minute weekend break. The staff were friendly and welcoming and our room (Gooseberry) was large, very clean with a comfortable mattress and good quality bedding. We ate in the restaurant both nights. The menu offered typical pub grub and...
kimandpet . 2024-02-24
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pictures on the website looked promising. We arrived for Sunday lunch and found the restaurant virtually empty ( I suspect that the opposite would be true in the summer). Despite being very quiet the service was slow and inefficient. We were told that there was...
Tim B . 2024-02-07
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Absolutely awful place. Grubby unfriendly, noisy, cold - absolutely grim! I don’t know where they found the pictures of this place on this review but these have no relationship to the place whatsoever. Never again.
matthepaint . 2024-02-03
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The food, service and ambience were ok and I would have gone back as the restaurant is situated in a beautiful area in the country. However, a couple of weeks after visiting the pub I got a parking fine through the post. Neither myself or...
Gavid12 . 2024-02-02
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Out for a country walk and thought we’d pop in for a light lunch. Staff were friendly and the spicy tomato soup was a huge hit with my wife who even tried to get the recipe!
Carl M . 2024-01-19
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I used to love this place, 8 or so years ago the food was incredible, the vibe was cosy yet had an upmarket feel, and it was a great place to go for a nice dinner. But now it’s completely different in a terrible way...
Rebecca P . 2024-01-06
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After very annoying unexpected eurotunnel strikes we unfortunately couldn't go on our trip abroad as planned and needed somewhere to stop for the night. The legend that is John the owner was an absolute angel in allowing us to stay very last minute. We had...
georgiey889 . 2023-12-22
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We have been visiting Grove Ferry inn every 6-8 weeks for well over a year now... It is usually Ok but on our last visit the service was particularly poor. I don't think the waitress really knew very much... We were recently appalled to receive...
T1884SMkatel . 2023-12-04
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What has happened to this place?! Although we hadn’t been for a few years, Grove Ferry was always a great place to visit with family for a Sunday lunch. But when we visited today we were so disappointed! The whole place just feels like it’s...
Chenise87 . 2023-11-05
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Don't bother wasting your money! Worst dining experience we've ever had . Run out of loads of things. Ordered and then were told both of those items were unavailable. Food came out and was cold, uncooked and tasteless. There were items missing from my plate...
staffy10 . 2023-10-29
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We stayed one night as we were going on a river cruise from the adjacent pier and we could get a meal and room for a reasonable rate. The Grove Ferry Inn is a large building, set in a riverside setting. We had stumbled upon...
smurf4568 . 2023-10-24
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Never had such poor service in all my life. Went with a large group to be told half ghe menu was not available including kids pasta, who runs out of pasta. Took my 2 yo to the toilet and the bathroom was disgusting. Faeces everywhere,...
sam g . 2023-10-22
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No idea about food allergies. Have not been here for over a year, that visit ended with my coeliac fiancée being poisoned. Spoke to management then about incident and how the staff need to be trained in the importance of cross contamination. Obviously didn't help....
Rhys R . 2023-10-14
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Went in on a Saturday lunch time was going to have something to eat. Bought a couple of drinks, for some reason decided to check out Trip Advisor to see reviews. After reading about how bad the food was, we gave it a swerve. Didn't want to pay £14 for a vegan burger only to leave it. Did check out the garden overlooking the river which seemed quite nice.
Tina C . 2023-10-07
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Eek...to say this place has gone downhill is an understatement! The food is terrible - we visited with 2 friends this weekend and were surprised to see it was quite empty for a Sunday afternoon. Now we know why. We ordered The Bear Island burger, a footlong hot dog and a pie of the day (steak & ale). All of the orders appeared to have been microwaved at best, and had hardly any discernible taste other than oil! For c.£16 for the burger, we left feeling incredibly disappointed and quite frankly, robbed. Safe to say we won't be visiting again for food...but the bar staff were absolutely lovely and attentive.
200katyc1 . 2023-10-02
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Really disappointed with the food. It’s a shame as it’s such a lovely location! Bacon and Brie sandwich was dry with no cranberry sauce (not on the menu, but surprising nonetheless). Bacon undercooked. Burger had no sauce, beef patty was disgusting (think ‘burger van’ style ‘meat’), chips and onion rings were really oily. Prices suggested better quality food, eg. Freshly made burger patties. Felt dodgy that afternoon/evening. Violently sick early hours of the following morning, all day the following day, all night the following night. Should have complained at the time, although other reviews suggest that wouldn’t have been any use.
LaurenHeard88 . 2023-09-25
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This pub looks as if it’s being refurbished, at least outside. The interior is shabby (peeling chair seats), dirty and untidy, so I hope it’s on the to do list as well. Whilst the actual loo is clean, the toilets are particularly grubby. The food has ‘value’ attached, by which I mean large portions so you think at first it’s a good deal. Huge doorstop sandwiches for instance but the bread is dry, the interior tasteless rubbery prawns padded with tons of nasty mayo, the accompanying salad is limp. Less bu better quality would be so much more. Sensational location.
Camper24317383636 . 2023-09-23
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We went for lunch, the place is looking dilapidated although being painted outside. The seats that have faux leather are peeling. We ordered the chilli hotdog, the chilli was made with frozen mincemeat, bad quality! The sausage was like jelly, processed rubbish!! And we paid £15! We complained for the waitress to tell us ‘the manager has tried the food and says there is nothing wrong with it’ bad customer service!! The toilets were not clean and full of feaces
591siant . 2023-09-23
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Lovely place to eat,Really enjoyed it. Good food and nice location and Friendly staff shame was so busy as car park was full. Which shows it’s popular
Maureen J . 2023-09-19
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Please don’t go to this pub. Food awful and pub very run down, pity as it’s such a nice location. Barmaid was really friendly but food awful. I ordered 2 sandwiches and bread really stale. Shepherds Neame should be ashamed of themself for letting this...
kikidoug . 2023-09-15
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Stopped at the Grove Ferry Inn for lunch on our way home to Minster. Ordered a prawn sandwich on brown bread and a bacon and Brie on brown bread with 2 drinks. Waited a while for the food to arrive at our table and when...
jackiedKent . 2023-09-07
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Should have checked these reviews.... pre-pandemic this was a family favourite of ours with wonderful food and fantastic atmosphere. Thought I'd take the family out for dinner recently and didn't think I needed to check what is was like now. What a massive disappointment. Looks...
Leighton C . 2023-09-03
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We visited today for a family lunch one of the family ordered a cheese and onion sandwich first one arrived with no cheese when we took back to bar they said a new sandwich was being done when that came it had a couple of...
Happiness38222839627 . 2023-08-31
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Visited today with family for birthday celebrations. Everywhere tired and shabby. Worn out seats, tired paint work. Our table where we were seated, was tucked away in a corner, obviously next to where they dispose of glass bottles. Each time one was thrown into the...
Mickey1973g . 2023-08-26
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Quite disappointing. Arrived for drinks and ice cream. Ice cream stall said to ask at bar for service but they said they were too 'understaffed' to do ice creams- despite the sign saying otherwise. We asked if they could come out (as there were lots...
chrissJ2181VI . 2023-08-25
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We had lunch here on our family holiday & were sadly disappointed with the service & standards. We arrived at the time of our table booking but had to queue at the bar before being shown to a table which wasn’t ready for us. We...
Rachel S . 2023-08-25
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Beautiful location by the river and amazing place inside and out, staff very helpful especially the ladies in the bar on Saturday evening. Live band outside and great for the summer evenings to enjoy. Staff on point and very friendly. Food and dessert was amazing.
stuartnewton73 . 2023-08-21
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amazing location with very helpful and welcoming staff. food was great! proper pub food! will definitely be returning. my wife was celiac and the waitress went above and beyond to cater for her. even the gluten free options tasted delicious! the band who were playing...
john d . 2023-08-18
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Was driving looking for somewhere to eat on our way home and decided to stop here , it looked really busy so wasn’t hopeful of getting a table . Pleasant surprise and although very busy we sat in the garden by the river . Bar...
Lollipopsbaby . 2023-08-15
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Had a singer in the garden. Great atmosphere by the river. Great way to spend a Sunday afternoon. Food took a while but was good.
James F . 2023-08-14
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My first experience of a Shepherd Neame pub and less than impressed. Food was served with no cutlery and we had to ask for sauces. My meal was cold and had to be sent back 3 times before it was warm. Shame as when I...
Happyeater1967 . 2023-08-13
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Lovely pub on the river. Very clean and well appointed. Our room (1) had a balcony with views over the river. We had breakfast and dinner there and on both occasions the food was lovely. Very friendly staff and resident dogs
CliffK1111 . 2023-08-11
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Look nice around the river so thought we have lunch. Will not be eating here again. Wife had a Caesar salad which looked pretty rubbish even even it came out, croutons were just chucks of soggy bread crispy bacon was certainly not crispy and overall...
426trevort . 2023-07-30
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Started with a drink after a lovely walk and was tempted to have lunch when we looked at menu. Wife.wanted fillet steak but was none available but was offered steak of the day.. sirloin. Food come out and looked OK although steak wasn't cooked as...
Leigh F . 2023-07-29
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The food is expensive and very disappointing . 16 of us ate there today - such a shame. Won't be returning to eat!
astridvI3748CT . 2023-07-26
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As a family group of 9 we spent a reasonable amount on food and drinks, only to be informed that there was a charge of 30p per glass for tap water. When questioned, this was to cover a service charge and the cost of cleaning...
jemeelas . 2023-07-23
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Lovely location, terrible food pretty much sums it up! Clearly frozen burgers, which when reheated are overly juicy in the middle but like rubber on the outside. I think it's one of the first times I've ever been to what I've thought is a nice...
hannahnahnah12 . 2023-07-22
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Visited yesterday on a busy Sunday. Although it was busy, all the staff were polite and attentive. Ordered 6 meals and a number of small plates plus 2 rounds of drinks. Good, tasty pub grub and a nice selection of drinks. My only complaint was...
PedroPony1978 . 2023-07-17
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We were very disappointed with everything regarding our meal. We waited over an hour for our food and we only got it as I complained and was told it was because there was a party of 26 and they were very short staffed and when...
carolinecLondon . 2023-07-16
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We shared a delicious pizza at a table by the river. Friendly staff. Everything spotless. Ample free parking.
Duncan R . 2023-07-15
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Recently stayed here for the weekend, We arrived on Friday afternoon and, being a pub at a lovely location on the river Stour, it was very crowded, so we had to park in a muddy overflow area away from the front door. The reception area...
X6230WVjosephs . 2023-06-30
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This place has so much potential but a lot of things let it down. Firstly, having to go up to the bar and order meant that a queue snaked round the place. Only one person was on the tills so it was very slow. Secondly,...
jenniferkJ6492BK . 2023-06-18
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Main meal was lovely and came out extremely quickly. However deserts took over 1 hour and most where frozen in the middle. Staff where unhelpful when asked how long they reckoned it would he. As well as this we were the only ones left in...
Tomself5 . 2023-06-18
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Stopped for 2 nights. Hosts were very friendly. Room was lovely, we had a view of the river from our balcony. Breakfast was great, large sizes. English breakfast, extra large or regular size which is what we both had one day. I also tried the...
Jackie W . 2023-06-16
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First time in years that we have eaten at this extremely popular river-side inn and expected more. The setting is beautiful, albeit on a very crowded river. The Stour was awash with paddle boarders, canoeists and other pleasure craft. Ironic as tranquility is what all...
grumpyoldbirder . 2023-06-10
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We haven’t been here for a few years but had good memories of previous visits. This time the 6 of us had to wait over an hour for just one course. No one seemed over concerned just said they were busy but most people seemed...
Pam S . 2023-05-29
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Shocking service. Booked Sunday lunch online, only to be told when we arrived that they didn’t do Sunday lunch any more! Only standard menu. Asked about starters - don’t do starters any more! Waited over an hour to be served. Definitely won’t be coming again,...
foster41 . 2023-05-28
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Came here before looking on trip advisor which is something we don't do very often which turns out to be a big mistake. Staff not very welcoming or professional, also made to pay for my meal and drinks before eating which I don't like doing...
TheSamCooper . 2023-05-27
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Stayed for a couple of nights with family for a wedding nearby. Rooms were excellent, as was the food which we had the following day. Staff were great, as was the beer. Breakfast in the morning was also excellent. All round great weekend. Would definitely...
R9951QNdavidb . 2023-05-01
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Booked as keep driving past. Would have preferred aSunday Roast and as a Bank holiday booked in advance as places like this get busy (especially when sun out). Nice river location (although river needs help). Pleasant bar staff but person taking order made no eye...
GrandTour14010306351 . 2023-04-30
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Terrible meal. A real disappointment. Went here on a Sunday as part of a group to celebrate a special occasion - which was a bonus for the restaurant; if it had just been the two of us we’d have walked out! Starter (pate) was the...
maud1232020 . 2023-04-16
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Had a meal at this restaurant after having a bad experience last summer & wish we had never given them a second chance. The meal was absolutely disgusting and the managements attitude was just as bad as the food served to us. I would strongly...
Andrew H . 2023-04-08
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I’m saddened that I feel that I need to write a complaint but there were too many things that went wrong on our visit yesterday (7th April 2023). So we came down originally for the river trip, really lovely, no problems. We had also pre-booked...
Joan H . 2023-04-08
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We went to this pub while visiting the nearby park today and it was a wonderful surprise - what a find! It's a beautiful pub with friendly staff in a great location, and the food was gorgeous. Reasonably priced and great portions. Would highly recommend.
leeclimpson . 2023-02-25
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I was a little reticent to include yet another review upon our recent visit to the UK. We had enjoyed touring around this area as part of our holiday. We saw a brown ‘official’ information sign suggesting we divert from the main Ramsgate/ Canterbury road....
O7521ZOphils . 2023-02-08
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We have been meaning to go here for some time and today we just dropped in for lunch. We both had the Steak which was top nosh, presentation was great and staff were friendly and attentive. Will definitely be back with friends and family.
marissatull . 2023-02-04
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On our recent visit back to the UK we were looking for a cosy pub / restaurant for a spot of light lunch . We came across Grove Ferry Inn and as the location was beautiful We decided to stop off . The menu was...
jackie S . 2023-01-06
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My visit prior to today was 'okay', back then it felt like the restaurant was on shakey ground, so I decided to give it one more chance before writing it off altogether. We visited with a friend of ours, booked for a 1pm Sunday lunch....
James B . 2022-11-13
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I recently founded a women's walking holiday business, including offering modern day reflective pilgrimages. The world heritage Way of St Augustine runs from Ramsgate to Canterbury past the door of Grove Ferry, so I called in on a recce and based on the friendliness of...
564fayes . 2022-11-08
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I've been there three times now, for dinner, cake and coffee and just coffee. The food is very good, the fish and chips were amazing and the service has always been what I would expect and I do bhave high expectations! Great experience.
sarahdT571RJ . 2022-09-26
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My wife and I arranged an overnight stay with our motorhome in the car park. It was very kind of the owner of the pub to let us stay. The staff were very nice however if you go to this pub for a meal be...
Dave1547 . 2022-09-15
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Pre booked a table for Sunday Lunch, advertising outside says they do Sunday Roasts. Well they don't, told no roasts and when looking at the menu all steaks, and grill options are crossed off. If you want a sandwich or something that can be microwaved...
Vicplum73 . 2022-09-04
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We were staying just up the road This place is a little gem We went at lunch time and just had a drink and sat by the river We booked a table for the evening and we were not disappointed The food was amazing massive...
TraceyP380 . 2022-09-03
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We booked a trip up the river from the Grove Ferry, followed by lunch. The river trip was a lovely, peaceful journey through beautiful countryside with some interesting facts from the boat captain. We chose an outside table for lunch as the weather was warm...
Lila W . 2022-09-03
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Second time visiting here as a family of 2 adults and 2 teenagers. First time we sat in the garden by the river and listened to the live band. Second time we ate in the garden. Our meals were really nice. Large portion. Excellent quality...
vickysmith2019 . 2022-09-03
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Total shambles ,went for a drink with the thought of having a meal , the Pub is in a nice setting , the staff have a poor attitude , no ice on a hot summers evening . Dirty area filthy glasses not tidied away
silmara22 . 2022-08-28
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The person taking orders behind the bar could not have been less interested and did not take care to listen properly so we ended up with a non-vegan pizza which the waiter thought would still be alright for my son to eat! Then the waiter...
U2039LAlauraf . 2022-08-25
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I rang to book an anniversary meal on Sat 20th Aug at 8pm. Was told " restaurant may close at 7.30pm or maybe 8.30pm" i said surely it wont close if you have a reservation, she said yes. So after asking what time we need...
R7433STwendyl . 2022-08-23
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147 Opinions
This place needs to close down. Do not come here for drinks or anything. Do not apply here they will not pay u for your trial shift. Angela is a manager there and she is extremely rude and patronising to her staff. Angela u need to fix your attitude the way you speak to your staff is disgusting be ashamed of yourself and you call yourself a manager. ALSO THEY DO NOT WASH THEIR CUPS BE WARNED!!!!!!!!!!!!!!!
2055 Opinions
It's wetherspoons, but pleasant enough, food is good for what it is, service is very good. You get what you pay for. Can't really complain.
919 Opinions
Have been for a meal here before and enjoyed it. Last night however the meal was terrible. I don't know if it was a different chef, but certainly won't be returning. My friend ordered fish and chips and the fish was disgraceful. I've seen bigger fish fingers! There was a tiny piece of fish in a lot of batter. We were given £10 off the meal but it was both embarrassing and disappointing to take friends for a meal, telling them the food was good. My gammon meal cost £21 for a small amount of ham, a few chips and a hard egg and peas. I have had a better similar meal in a café for a fraction of the price. My friends mussels were overcooked and when we asked for the accompanying chips that were listed a pitiful amount arrived. All in all a very disappointing, expensive night.
389 Opinions
Eating here is just like eating a subway in New York, Miami, or Chicago...except from this one you see in the distance the magnificent and storied spires of the Canterbury Cathedral. Who wouldn't want to have that view whilst enjoying a fine subway sandwich?
428 Opinions
Excellent atmosphere great bar staff with dj every weekends and karaoke on a Wednesday and had a complete refurb love it 👍