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Similary restaurants in West Midlands

restaurant_img
2.0

2 Opinions

location-iconTutbury Castle Castle Street
Other cuisines
outdoor_seating_332807takeaway_332807delivery_332807

Pretty disappointed. Queued for 15min for hot drinks for an organised firework display. Lady on counter shouts down the very long queue she would only be serving for another 10min due to the fireworks starting shortly. Literally 2min later she announces she is finished. Understand there needs to be a cutoff, but basic time keeping and customer service would go a long way… incredibly a few minutes later after most of the queue has dispersed, including myself, she was serving again… Fireworks didn’t start when she was expecting I suppose, very very poor.

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3.1

968 Opinions

location-iconBy Pass Road
Other cuisines
outdoor_seating_185131takeaway_185131delivery_185131

Lovely, helpful staff and standard Starbucks drinks

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3.5

64 Opinions

location-iconTrinity Road
Other cuisines
outdoor_seating_240005takeaway_240005delivery_240005

Usually a top place to eat. Cafe staff are exceptional as are most the staff there, with the exception of Mr Vest the store manager. But on this occasion there was a bird flying around the store. I didn't realise until id finished my coffee and cake. They were still selling food and beverage to be consumed on site with a bird in store.

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3.5

12 Opinions

location-iconStation Street
Other cuisines
outdoor_seating_199064takeaway_199064delivery_199064

My friends and I went tonight and we watched the man blow his nose and then touch our straws when making the milkshakes, another man emptied the bins and continued to make puddings without washing his hands, they used water only to clean their utensils. Didn’t help that it took ages for them to make! Utterly disgusting! Put us off our milkshakes so we ended up leaving them!!! Never go here unless you want to catch an illness !

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3.6

805 Opinions

location-icon27 Swan Walk Coopers Square Shopping Centre
Other cuisines
outdoor_seating_328498takeaway_328498delivery_328498

Whilst in store after ordering 2 iced coffee’s we were handed our drinks without lids. My partner very politely asked if we could have lids for our drinks and the member of staff very rudely replied ‘if we had lids I would’ve put one on’. Being an assistant manager in retail I would be appalled if I heard any of my staff speaking to a customer like this.