The Grey Horse in Spelthorne

The soft drinks cost a fortune and arrived in small glasses that took my children 2 minutes to drink. The chips arrived stone cold, the food server didn't apologise and the replacement chips took ages to arrive. They weren't hot enough either! And look at their pathetic reply.

This is my daily routine staff are great. My only complaint is when Costa is used like a mother playgroup, screaming kids no regard for other customers and the absolute mess they leave everywhere for the girls to clean up. Mothers take your kids to playgroup, Not Costa!!

Omg, Rosie our waitress was patient, kind and so funny! She understood our very active 3year old. She is literally the best asset to your branch. Thank you so much Rosie xxxx

The staff in the King's head were very friendly. I ordered drinks and lunch at the bar.the menu is very good with a varied selection and reasonably priced. The service was very good and the food was lovely

Perfect place to stay outside of London. Train station a short walk away. We had a family room which had 2 single beds (instead of the usual double sofa bed) which was perfect for my 2 children. Good clean room. Great staff. Tegan and Jamie were super helpful and very polite. Evening meal in Thyme restaurant was delicious - 4 clean plates!