Thames Court in Spelthorne

The soft drinks cost a fortune and arrived in small glasses that took my children 2 minutes to drink. The chips arrived stone cold, the food server didn't apologise and the replacement chips took ages to arrive. They weren't hot enough either! And look at their pathetic reply.

Very few gluten-free options, and there was a chip on my cup; fortunately, not too close to my mouth to affect me. Otherwise, I would have returned it. Our server tried her very best amidst the several errors today, including initially being given the wrong latte, but I will not be returning.

We really enjoy coming to the Thames Court after a thames path walk. The staff are nice and friendly and it's a beautiful setting by Shepperton lock where you can watch the boats go by. The food is nice, and the interior is lovely, however, externally it could do with a good clean up... The amount of times we've been there and the floor has copious amounts of debris including glass, cigarette butt's and branches, not to mention a couple of trip hazards. Being in a prime table location viewing the river with glass beyond my feet, I wouldnt allow my dog to relax there. I appreciate staff are busy, so perhaps subcontract it out to the cleaners or landscaping team, where a broom/dustpan and brush wouldn't do any harm. Hope it improves for our next visit 🙏🏻

My food was luke warm. Wrong meal was brought out for my wife, who then waited over 20 minutes before I had to go and ask staff where food was. Told it was coming soon, another 10 minutes, still nothing. Ended up leaving to get food elsewhere. Overall service is diabolical, waiting staff clearly over stretched but when questioned, they actually don’t even care.

Party of four adults first time visiting The Thames Court and somewhat an okay experience overall. Food was great, and the staff were very friendly and helpful. However, the place was clearly understaffed and although they were trying their best, attending tables for orders, food deliveries, drinks and so on it left the pub full of uncleared tables and rubbish scattered all over the floor. Mains took a long time to arrive, despite having only ordered a couple of snacks to share before hand. Basic things such as missing cutlery, not so clean glasses… Again, I’d like to think this was all due to lack of staff and poor management. Then there were quite a few options missing from the menu (Monday 7pm) which doesn’t help with the overall feeling. We will give it another try as these things happen and it would be unfair otherwise.

Both our servers Danny and Livy were extremely welcoming and gave great service throughout our meal.

Had a very enjoyable meal at the Thames Court and the service was excellent Livy was a real credit to your company and made us feel welcome and we will return. The food was excellent.

Beautiful setting beside the River Thames plenty of outdoor seating great menu lots of parking well worth a visit on a sunny day

Popped in for food and glass of wine with a friend. Great location for a M and B pub. Thank you to Isaac for being so helpful, professional, and hospitable 👍

really nice spot at the river, regular customer for drinks only. Tried the food and what a mistake, so bad not worth eating, vegies not cooked, salmon fishcakse with salmon, nothing nice to say about the food. Service really bad when I asked where the salmon is in the fishcake.

Thames court is always a wonderful place to visit and I've never had any problems! Staff are always very cheery and chatty and the venue itself is not only beautiful, but SO clean! Special shout out to Deano - he served my table of 9 beautifully and was so smiley!

The atmosphere was absolutely fantastic—really enjoyed the space! However, I would kindly recommend that the head chef consider changing the oil used in the fryers, especially for the chips and chicken burgers. Unfortunately, the oil tasted burnt, giving the food a bitter flavor and a dark color, which affected the overall quality. With such a great ambiance, this small adjustment could really take the dining experience to the next level.

Another Lovely visit to The Thames for lunch. Food is always good, great service and very friendly staff. Highly recommend and will definitely return.

Yet again a faultless meal at the Thames Court, very busy on a sunny day but sitting in the sun with this view overlooking the river and a glass of wine in my hand, don’t rush guys, I could sit here all day.

I’d class myself as extremely fussy when it comes to eating. I’ve never had a bad meal at the Court and the Sunday Roast that was served last weekend was up there with the very best along with the service as always.

Amazing food & services at a great location! Lauren is so so great!

Just wow, wish I’d asked for the certain members of staffs name who served me, but they were all superb. Everyone was smiling and attentive food came fast and was lovely can’t wait to return!

Fantasyic place, great food and I would fully recommend it.

Beautiful setting on the river thames

A great meal by the Thames, thank you!

Odd experience here... one of our guests wanted to order chicken nuggets from the children's menu with 2 extra sides from the adults menu (so this would be a sufficient meal for an adult, and would add up to the price of a normal adult main). We were told you could only order from the children's menu if you were younger than 12 or older than 68! Seems ageist and a little limiting for guests with a more plain pallet (or small stomach), especially as there are no chicken nuggets/goujons on the adult menu. 68 is also such a random number. Our server said staff can get prosecuted for allowing older guests to order from the children's menu- like they would do serving alcohol to under 18s! Just seemed a little ridiculous. The green beans and peas were undercooked and one of our portions of fries came cold. They also didn't have any stuffing, but didn't tell us until one of our guests asked about it after their meal had come and they said they'd run out. No alternative/compensation was provided. Other than this, food was lovely, particularly the roast meats and chicken burger. It's also in a gorgeous location and the pub has a lovely atmosphere/decor.

Lovely experience! Visited 15th Match 5pm ish… Not sure of our waiters name but they were extremely accommodating! Great character and really made the evening for us. Good food and drinks too- would reccomend!

Absolutely incredible experience from start to finish! The location is stunning, and the food was nothing short of exceptional. What truly made our visit unforgettable was the outstanding service from Liv. Her warmth, attentiveness, and genuine hospitality set a new standard for customer service—she’s an absolute gem! She went above and beyond to make my dad’s birthday meal extra special, effortlessly balancing professionalism with a great sense of humor. It’s clear that providing top-notch service comes naturally to her. A true asset to the team! Thank you, Liv, for making our celebration so memorable!

Bit of a wait but pleasant environment food a little over cooked

Very busy over the sunny weekend but everything was great

We are or should I say were regular customers here but not happy at all with our last visit. We had a table for 2 booked on Sat 8th March at 7.45pm to celebrate my Dad’s 88th birthday . Had a drink to start with. Very little choice left on the menu we were told. Nevertheless we had a starter which was ok but not to normal standard then followed by the main course which again was ok’ish. This took us to 9pm (barely an hour) to be told when we wanted to order a sweet that the kitchen has wound down & not serving anymore. The waiter was embarrassed about this & offered us a Latte Coffee free of charge.. He was a nice chap & the complaint is not about him. The tables were being cleaned all around us & made us feel extremely rushed which consequently made us feel we should leave which by this time was only 9.20pm on a Saturday night. Thoroughly disappointing to say the least & very much spoilt our celebration. Very doubtful we will ever go back in the future which is a shame as always enjoyed coming here in the past. What has caused the decline at this venue remains a mystery!

Tom was iconic he was a big slay! Xx

Bang average food, overpriced for what it was

Had a lovely lunch today with my family & were looked after by the fabulous Tom! A real asset to the team.

Great lunch and brilliant food, very friendly and helpful waitress.

Lunch today was lovely with my wife and daughter.Food and drink both good,served in a timely fashion, despite being packed,by a truly outstanding waitress called Hannah.She has an amazing ability to multitask, sense what's going on and manage under stress.

Thames Court overlooks the River Thames . There is a great walk along the towpath before lunch and plenty of parking in car park attached to pub. Good menu with something for everyone and reasonably priced. Went with my husband for lunch on Valentines day and as usual food very good as is the portion size. Our lovely waitress Vanusa was charming and friendly and was very attentive. A lovely lunch in great surroundings. Good value

Firstly the ambience was dull, cold and unwelcoming. We were only in bar area as we called in for a warm snack on a cold, dull February day. The potato and leek soup was, I thought, was watery or watered down. The food came out in dribs and drabs which meant we didn’t eat at the same time. Apparently we should have said all food should come out at the same time but common sense would suggest that 3 people ordering 3 items from menu would want to eat simultaneously. Very disappointing.

Lovely mid week treat. Menu and venue could do with a bit of updating but server Tom made up for it. Extremely professional and very friendly made the evening

Great service, nice view food is top notch

Thank you to fabulous Tom you were efficient, friendly and really funny you made the night very enjoyable. The zoom call ladies 🤣

It's not as good as it used to be.

Great location, easy parking, good food; and always a happy, professional smile to greet you. We have been dining here for over 20 years, on and off, and it has always provided good value for money. In addition we have quite often been served by Deano for a good number of those years. He has a great welcome for us, and is always polite and knowledgeable about the menu. See you again before not too long👍

the food was absolutely lovely and so was our server, Tom! would definitely come back here again :D

Tom absolutely smashed it on the service! coming in with the energy me and my partner needed on a saturday night! decided for the steak and ale pie and it was delicious! proper pastry and meat and lovely steamed veg! would recommend!!

Liv made us the most amazing Iced Biscoff Latte. Her customer service was excellent and she made our whole experience warm and welcoming! Thank you Liv :)

Liv made us amazing Biscoff Iced Coffees! Will definitely be back for another one. Thank you Liv!!

Janice was 100% polite and enthusiastic and made our lunch exceptional.

We visited at the weekend with a friend and had the best service from Tom and Liv. 5 stars from start to finish! It's so refreshing to see people looking like they actually enjoy their job! My youngest has intolerances and the chef was so careful regarding allergens, he was really on the ball which is great to see, too. The food was lovely and we'll definitely be going back again soon.

We visited at the weekend with a friend and had the best service from Tom and Liv. 5 stars from start to finish! It's so refreshing to see people looking like they actually enjoy their job! My youngest has intolerances and the chef was so careful regarding allergens, he was really on the ball which is great to see, too. The food was lovely and we'll definitely be going back again soon.

Just had a very nice meal, lovely waitress/manager, not sure which. Very pleasant.

Thames court staff were amazing. Tom was our server and a fabulous young gentleman, always smiling, extremely attentive and a pleasure.

Tom was our server and they were great!! so so lovely and made our evening with friends so much nicer. So friendly, and the food was so good.

Very nice thank you and our lovely little trainee waitress for brilliant Pheoby her name was thank you !!!

Great experience great food wonderful staff

I have been a customer of the Thames Court through its various revamps for the best part of 50 yrs. It’s still my favourite place to visit

Tom was amazing serving us with absolutely great and welcoming hospitality! food was great as usual, would definitely come back again.

Great 50% reduction on all main courses Monday to Friday woth voucher so great VFM. Love how treats and water bowels are provided for dogs and they're welcome indoors. Staff are professional, friendly and welcoming. The place is lovely cosy, clean and spacious. Only let down was that my food was not hot but was delicious. Would definitely come back again!!

Thank you for a super meal. Warm and cosy. And livy our waitress is wonderful. (again)

Excellent food. Friendly staff. Good value.

Ability to take wheel chair into restaurant very welcome.

Service was great and quick and the food was one of the best Sunday Roasts I have had in a while, definely hope to be back soon and looking forward to coming in Summer to have drinks or a meal on the outside area by the river

Came here for Sunday dinner with the girlfriend. The staff were friendly/polite and the roast we had was cooked to perfection. Well done the chef 5* we will be back!

So sad the fairy lights have gone x

We had a family meal on New Year's day and had a lovely time. Friendly service and good food. Although the weather was wet and cold the location on the river is very pretty.

Beautiful food with beautiful service! Tom checked in often, and made us feel at ease from the moment we arrived! Thank you so much!

A Boxing Day birthday meal was had here. The food was great, everyone enjoyed their meals. Service only got 4 stars because the pub was so busy and our meals came out slower than expected. However, highly recommend this place to eat. Dog friendly section if you want to bring your pooch along, all in all, I give this place 4 out of 5 stars 🌟🌟🌟🌟

We visited last Saturday with friends & thoroughly enjoyed the evening. Food was great & our server Tom was exceptional. We will definitely return.

I recently attended a company lunch that was disappointing due to poor service from our main server. Although the other waitresses were friendly, the main server's unprofessionalism overshadowed our experience. There was a mix-up with orders, and instead of taking responsibility, she blamed the person who placed the order, which felt unfair. My cranberry juice arrived tasting rancid, and when I returned it, the server did not offer a replacement or inquire about the issue, which seemed dismissive. When we asked her to take a group photo, she rudely claimed to be too busy, making the situation uncomfortable. Throughout the meal, she appeared inattentive and unapproachable, in stark contrast to her treatment of other customers who received better service. Overall, while other staff were pleasant, the main server's demeanor significantly detracted from our experience. I hope these issues are addressed for future customers, as I would hesitate to recommend this establishment based on my visit.

We really like Thames Court as we can take our dog in with us but find it a bit hit and miss. Last night (last Saturday before Christmas) it was a massive hit. The staff were on top of their game and were friendly, efficient and helpful. The steaks we ordered were superb and were cooked to perfection. The chips were hot and crispy as were the starters. We all agreed they were the best steaks we had eaten since the summer in France. A great meal and reasonably priced

Me and my family were served by Tom who was absolutely lovely: he (or they, sorry I didn't ask your pronouns!) always had a ready smile, was super polite and very funny; fantastic customer service! We really enjoyed ourselves, the food was delicious, the service was amazingly fast and the atmosphere was super chill and comfortable - thank you so much guys!

Having booked a table thought I would check out the menu online beforehand and decided on the Sea Bass. Sadly, when we got to Thames Court the fish was not on the menu! On enquiring we were informed it was only on the set Xmas menu now and not on the main menu and not available on its own. How crazy is that, do they want the business or not and they say the pub trade is suffering – no wonder! The fish was obviously sitting in the kitchen waiting to be ordered but you have to go through this rigmarole of only ordering it from the Xmas menu, we didn’t want a 3-course meal! So we then decided on the fish cakes, what a mistake that was. They were dry, overcooked and tasteless and served with a mountain of boiled bland potatoes which should have been baby potatoes and overcooked rock-hard broccoli spears. Hollandaise also came with it and this was like eating soft butter – a very disappointing plate of food. The bish, bosh, bash refers to the table service. It was like a rush to get us out as quick as possible and you were not even busy! After waiting for our drinks, the starters then came close behind and at one stage two of the starter plates were removed to be replaced with 2 mains while the other 2 starters were still being eaten! There were no decent time gaps between courses. No time to digest at all! Far from a relaxing evening out. Everything delivered at speed. What has happened to ambience, hospitality, relaxation and general chat with your customers. You were glad to get us to pay the bill and leave the premises quickly! We were just waiting on someone to start clearing down the tables for the next day and possibly doing the hoovering and it was only 9pm !!

Lovely pub, and beautiful location

Great location over looking the river friendly staff and good food for a good price

We have recently visited The Thames Court for Christmas Dinner. The place looks stunning and it’s super cosy! Food is delicious - we went for Festive Menu option . We have received excellent service , the Stuff Members went above and beyond to make this evening special for us , considering we were a big group of friends . We had an amazing evening ! I fully recommend to visit The Thames Court for family and friends celebrations. Big Thank you to all Team Members and Hayden who was serving us ⭐️⭐️⭐️⭐️⭐️

We have recently visited The Thames Court for Christmas Dinner. The place looks stunning and it’s super cosy! Food is delicious - we went for Festive Menu option . We have received excellent service , the Stuff Members went above and beyond to make this evening special for us , considering we were a big group of friends . We had an amazing evening ! I fully recommend to visit The Thames Court for family and friends celebrations. Big Thank you to all Team Members and Hayden who was serving us ⭐️⭐️⭐️⭐️⭐️

We went for a late lunch missing the lunch rush and had a nice leisurely 2 course lunch from the festive menu. We find we get better sevice if we go for a late lunch as the staff are not rushed off their feet in the afternoon lull between the main lunch and evening meals. We were well looked after by the lovely Dani. My husband had the turkey with all the trimmings and I had the slow roasted pork belly which was very tender. For desert my husband had the Bramley Apple and Mince crumble with custard which he adored and I had the Baked Vanilla Cheesecake with a mulled fruit compote and fresh cream which was very nice. The place was nicely decorated for Christmas.

We had a Christmas lunch for our sailing charity there were 17 of us. Vanessa our waitress looked after us all very well and we all enjoyed it.

Always enjoy visiting here - good food, lovely staff and great location.

A big thank you for today's Xmas lunch for myself and 16 ex-colleagues. In particular, thanks To start with, Leon took the reservation and enabled us to have the menu choices and seating area requested. Tilly and the team for a very warm welcome. Vanusa for her excellent hosting, as usual, with her wonderful friendly personality, organised and calm nature delivered our food accurately and on time. Lastly, but not least, to the chef for providing us all with fabulous tasty food. Everyone commented on how much they enjoyed it. So, thanks once again for everything today. . In the meantime, we wish you all a great Christmas and New Year and we look forward to seeing you again next month.

Wife’s birthday had a great time

We have visited Thanes Court this evening and our experian was very pleasant. Tom- the waiter who served us - was very very helpful, very smily and extremely attentive. Thank yoi for an enjoyable evening

Had cheesy flatbread, shredded chicken and chorizo was very nice enjoyed every bit will come again

4 of us had roasts with different meats, and we couldn’t fault any of them! The portion sizes were huge and the veg especially the carrots and parsnips were sweet and tasty. Haven’t eaten here for years but will definitely be back. Thank you Thames Court 😊

Great food, awesome location. Best Sunday Lunch ever!!

Very good Stuff all have a good week

Really nice pub with good grub and next to the river - all boxes ticked!

Great first meal at The Thames Court. Food was excellent and we were superbly looked after by Ava who was attentive, professional and very pleasant, making it a special experience for us. Thank you Ava and the team.

We sat in the bar area for an 85th birthday celebration (with our two dogs!) The staff were very attentive and the food was delicious, would definitely come again to enjoy the river view too!

Lovely location by the river. We enjoyed our food choices, (although my chicken, bacon and avocado salad had plenty of chicken it could had more avocado in it). Thursday is quiz night too. Book a table in the bar area to take part.

First time here and we were lucky as the sun came out, very enjoyable.

If you like to eat excellent food & plenty of choices. If you want attentive customer service, like your food to come to the table with a smile from the servers, Thames Court staff go above & beyond excellent & you need to be here!!

Last Sunday I had Sunday lunch at Thames Court – in the beautiful setting by the Thames in Shepperton. I arrived early and decided to walk up the towpath and explore the surrounding area. Unusually it wasn’t raining so a causal stroll was perfect! The rest of the lunch guests arrived about 45 minutes later and we perused the menu. So much choice it was difficult to decide but I chose the lamb with roast potatoes, mint sauce and all the trimmings! It was delicious so much so that we asked our server to tell the chef how pleased we were. The service was great too, attentive and generous with their time – checking at well timed intervals if we needed anything. The wine menu is comprehensive, but we had the Prosecco in the end. Onto desserts – again fabulous – so much choice. As we were so full we decided to go for the mini brownies with cofree which I dint realise was an option, but my fellow guests pointed and that was perfect. What a delight the whole afternoon was and good value for money – will definitely be back. Thank you Thames Court.

Stopped for lunch, excellent choice, chose the tow course set menu which was very good. All served by Tom in his own unique style. Highly recommend.

Amazing Gastro pub! The food is on point, very tasty and served in a timely manner. Highly recommended

Nice sunday roast. Very tasty food. Generous portions.lovely staff. Nice ambience. Highly recommended to visit in all seasons.

Don't often have Sunday roast out, but this one was spot on

I would like to thank Daniy for being so nice and helpful and all the staff for being so nice that's just what my wife and I needed We did go to a restaurant the other week and the waitress was so rude just because I turned the card machine around to check the amount on it.We will be using the Thames court again because a person with Dementia mustn't get stressed because it makes the Dementia worse And it Was nice seeing my wife so nice and calm I would like to say the last time I used the restaurant was last June on my sons birthday so I don't know any one that works there. Many Thanks Ron

Really enjoyed our meal out at the Thames court. The food was fresh, and the staff attentive, our waitress Janice, on her first day was helpful and pleasant.

I got served by Dani and what can I say she gave us service with a smile. She was very professional and a lovely girl. The food is also delicious and i definately recommend going here.

Very good variety on menu friendly and helpful staff good food and service Riverside location

Had a lovely meal here with a friend for a catch up. Food was lovely and our waitress Dani was a absolute gem so friendly and couldn’t do enough t for us xxxx

Lovely meal with the friends. Had amazing service by Dani and would defo be returning

Thames Court is an absolute gem! The cozy atmosphere, friendly staff like Dani, and delicious pub grub make it a must-visit spot. It's the perfect place to unwind, grab a drink, and enjoy some tasty food. If you're in the area, definitely swing by for a great pub experience!

Always busy on a Sunday Lunch service, but we had great service from our server Livy. Being busy a few minutes between courses was to be expected but no lengthy delays and the great server made sure that we were happy. The good we selected was served at good temperature and was tasty. The only issue we had was that some of the parsnips were a little hard. We will make a future visit based on this experience.