Based on 3.820 opinions finded in 3 websites
Based on 3.820 opinions finded in 3 websites
Opinions
Over the years we have come to this restaurant on and off and have see it go downhill , wait times quality of food and service. But we decided to try again after a long time. Sadly the outside area quite run down and dirty. Service was very good but my husband got a prawn cocktail instead of prawns and chorizo !! We weren’t the only ones as we did hear people complain of wrong order and quality of food. That wasn’t our issue as the food was quite good, but I ordered pate with bread snd recieved one tiny piece of bread and a good slice of pate, so I asked for more bread and was told we would have to pay extra for it !!! I couldn’t believe it , I had only been out a few days before with friends and we got extra free bread . though the pate was quite nice it wasn’t home made and needed something with it. So once again we won’t be eating there again as they really need to up their game. Over the past ten years this restaurant has sadly gone downhill as it has a neglected feel to it.
Pat W . 2024-08-22
MORE AT TripAdvisor
Excellent service. Vanusa was brilliant. Very attentive and polite. The food was absolutely delicious would recommend to anyone. 5 ⭐️⭐️⭐️⭐️⭐️
GSD1 . 2024-08-22
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Great setting by the river Thames Over from Long Island New York my brother liver near by. So had a nice meals food was good standard for pub food no complaints what so ever Sat at the same table outside on a Monday and Thursday all good but I wonder why they can’t clean the area of cigarettes ends of the patio floor I took and phone on Monday and Thursday not been cleaned. This is letting you down , only need to buy a leaf blower to get rid of the trash . Will be back in 2 weeks and I will sit at the same table let’s see if it gets cleaned up
Gary H . 2024-08-18
MORE AT TripAdvisor
Oh such a shame , we used to love coming here for Sunday lunch but will not be back😔 Sunday lunch was served nearly cold and potatoes inedible. Think Yorkshire's were not made fresh either ! No broccoli in veg as described. But the meat was good quality. Nobody bothered to ask how our meals were - now we know why. Agree with previous reviews re the cleanliness . Tables not wiped down, and patio area very scruffy : tables fraying , litter and used cigarette ends everywhere , obviously not swept or cleaned regularly. The disabled toilet in dire need of redecoration . Staff were also throwing used bottles into the bin behind us really loudly , they did not look happy! Management : really hope you do something about this as it’s so sad such a lovely place gone down so much.
Anne P . 2024-08-18
MORE AT TripAdvisor
Great location, love the inside and out. Didnt eat on this occasion as young kids were not very hungry for a change so just had drinks. Staff so friendly and helpful. Friend's child lost his favourite hat there and we rang on return home hoping it was there - they took our number and checked but nothing then. Said would ring if it turned up - which it did in the evening and they rang me to say it was found. Having told friend she told son who had been so so upset and was then smiling. What a result - picked it up today and absolutely thrilled to get it back. A HUGE thank you to Sarah who handled it for us - all team friendly and nothing too much problem. Will be back again - this time to eat !! Thanks again
bibi2 . 2024-08-15
MORE AT TripAdvisor
Lovely location for a pub it’s just a shame that the food is pretty rubbish and expensive rubbish at that. Meat was over cooked and under seasoned. Do not recommend
Ben Z . 2024-07-23
MORE AT Google
The service was absolutely superb, our waitress Livy was fantastic and so welcoming. The food and drinks are great value and very competitively priced for the area, also very tasty. A wonderful experience we will be back soon.
Dominica Piatek . 2024-07-22
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Nice pub on the river and service very fast from the app, scannable on the table. Unfortunately I could not recommend the chicken, babon bits and avocado salade. The bacon was 2 pieces of rubbery tough cold chicken. You had to dig around for the small pieces of bacon and the avacado want exactly in abundance. The chap I was with wasn't too impressed with his salade either, so maybe one of the normal pub dishes would have been a better bet. In fairness, some of the meals we saw neing delivered, looked delicious.
Clem Clements . 2024-07-21
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The cost of the food is high in comparison to its quality. The service provided by the staff is inconsistent, with some being exceptionally friendly and helpful while others provide only the minimum required service. The establishment is suitable for casual drinks and light snacks, but the main courses are not worth the price in my opinion. Desserts are priced at £7 or more, and cocktails are typically £9.
Nicola Burn . 2024-07-21
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Good friendly service, good menu, and fair prices. Very busy when we visited, because of the good weather. Meal was good, bit of a hiccup with dirty and cracked glasses for water but resolved quickly.
Barry Alder . 2024-07-19
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Was a really hot day and the beer garden was nice. Food was really tasty, and we enjoyed it! Table was a bit dirty and the table number needed re printing and laminating as it was a bit worse for wear! Nice setting and good food!
Hal Tooley . 2024-07-19
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Just had the Lamb Rump with a Mini Lamb Pie and it was one of the tastiest meals I’ve had. It was incredibly busy all the staff were working flat out yet still managed superbly with smiles on their faces especially the young lady who cleared my table (24) sorry I didn’t get her name
David Reed . 2024-07-19
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How disappointing! We walked a few miles having planned for a while to have lunch here whilst in the area. We were drawn in by the Vintage Inn’s introductory offer which didn’t happen as we were told we couldn’t have a tab outside and we had to spend over £40 so the first drinks would not go in the invoice. The email offering a bottle of Prosecco for my husbands birthday would not load the voucher when it came to it! The salad I had was underwhelming to say the least, the chicken was dry and hard round the edges, my husbands steak sandwich was also pretty tasteless and underwhelming. Shame, won’t be back!!
Carina Cox . 2024-07-19
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Stopped here with friends on the way downriver. I did have something to eat, and it was good - pub style. Nice beer garden by the river.
Benjamin Macdonald . 2024-07-18
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Lovely pub and great atmosphere. Excellent service from Bill behind the bar. He was knowledgeable about the drinks on offer. :)
tania N . 2024-07-18
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Party of 6, arrived 13.20 infd could not order until 1400, waited, food arrived 14.35, my curry was inedible, replaced with fish and chips no offer of reimbursement , slapped on plate presentation of food, seated outside, floor beneath outside tables dirty,
Steve Summers . 2024-07-16
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Really great food, great portion sizes and value for money.. service friendly and quick!
J S . 2024-07-13
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Dog friendly which is great and food was great
Jemima Leney . 2024-07-09
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We booked for Sunday lunch at 6.30 and were sent a text at 6pm that they had run out of Sunday roasts. We have had good meals there and decided to.have the steak pie which was nice but the vegetables were inedible. My daughter had a steak asked for medium but got an.over done steak and cold vegetables. We started to wonder if they actually had a chef that day. We did not want to make a fuss but am certainly.reluctant to go back.
Eve Rawlinson . 2024-07-08
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We found The Thames Court through a Google search while on a mini break to Hampton Court Palace. The food and service was without fault, generous servings of tasty food, served hot. Nothing was too much trouble for our waiter Josh who really did believe in service with a smile. The menu was very varied and had some tempting choices. In addition the Thames Court was in the very pleasurable area of Shepperton Lock.
Sarah Murphy . 2024-07-06
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Cracking pub overlooking the Thames
Stan “Doglistener” Rawlinson . 2024-07-06
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Great place for a walk & a lovely meal!! Great service, tasty food & good selection of drinks! We visited just as people seemed to be finishing work & popping in foe a meal & drink before going home!
Ben Hall . 2024-07-06
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Through we would go back for a change as we have not been there for a while as I have been in hospital this year this was Thurs 4th July sat outside as it was a bit windy but sunny ordered our meals & drinks I had cheesy mac& side chips mum had garlic mushrooms &chips the wife had chicken & vegetable curry mine was about an inch thick of cheesy mac I was supposed to of had a garlic slice that did not arrive I had to mention it to the waiter too which he gave me a rebate mums hardly had any taste the wife's rice was hard overall the standard has dropped since we last went there will not be going back unless the standards improved this meal cost £49 had to get the sauses my self I would of thought all this would of been on the table the table needed a good clean it felt dusty so please take note
Nick Cutter . 2024-07-04
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Love this place. Huge beer garden and nice pub grub. Great place to relax outdoors in summer and lovely warmth from the log fire in winter Update. Came for lunch on a Wednesday and the pub was packed. Service was on par though, attentive and friendly. Thank you Vanusa!
Payal Shah . 2024-07-03
MORE AT Google
Lovely lunch with family. Vanusa was great.
Shannon Pretorius . 2024-07-03
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Don't go, waste of your hard earned money. Bad experience all round. On arrival, no one to greet you when you have booked a table or seem bothered about you standing there. Ordered the lamb, 5 minutes later was told it wasn't available, ordered a steak instead. The food arrived 10 minutes later before we had even got our drinks, the waitress later came over and took out drinks order again before realising and walking off. My steak was stone cold it went back to the kitchen and came back warm but later discovered it was still stone cold and completely raw in the middle and caused me stomach pain for the rest of the evening. And the 'side salad' was some wilted leaves ans 5 tomatos, £25! The mushrooms as a side were sparse and the top burnt to a crisp. I would have loved to complain at the time but the waitress didnt even ask how our food was just took it away then charged me for both the lamb and the steak for the pleasure! Very poor, wouldn't eat there again if it was free.
Ben Ripley . 2024-07-01
MORE AT Google
Ok food, the brisket burger was good but the bun was really crunchy! great view over the water definitely a summer venue! Fairly priced for a Surrey Gastro Pub. Easy to order at the table as has QR codes for food and drink. Staff were top notch!
Ryan Moore . 2024-07-01
MORE AT Google
Fabulous location next to the River Thames and we were fortunate enough to eat outside on a warm summer evening. The good, however, was variable. Three of us had the mushroom in cheese to start and found it under-seasoned. My main course was overcooked and dry (how can you go wrong with roast potatoes?) but the burgers and another fish dish were declared to be good by others.
Martin Gammon . 2024-06-30
MORE AT Google
Had an excellent dinner for a large group of us. Josh our server was great, really friendly and coped very well with a big group. Nothing was too much trouble. The young lady who was the new manager was also excellent - she has a super manner and will go far!
Pip Bensley . 2024-06-30
MORE AT Google
Food, standard pub grub.okay but nothing to write home about.
Stephen Lamb . 2024-06-29
MORE AT Google
Great food and service. Very friendly and helpful service from Vanusa, especially with gluten free options for one of our group. We’ll be back
Sarah Linn . 2024-06-28
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Menu description did not represent food delivered, a salad garnish consisted of a couple of pieces of wilted lettuce served on a hot plate, and the chicken was so overcooked it actually bounced on the table (totally inedible). Who ever is responsible for the kitchen needs to take a serious look at the quality of food before it leaves the kitchen. Total discrace.
Grantley Bridge . 2024-06-28
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Incredible food in a great location. Will be visiting again! Visted again nearly a year later and the above still applies. Wonderful food and incredibly friendly staff.
Joseph C . 2024-06-27
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Thames court is a lovely old manor house pub full of character set on the banks of the Thames. The pub is very large with a beer garden at the front over looking the river with seating and umbrellas (with heating if it's a bit chilly). The carpark at the side and rear mean it's easy to park. Food is good and reasonably priced with a fixed price option between 5 and 8pm. Lovely atmosphere and family friendly, ideal for a quite drink or a full meal with friends or family. Be warned the pub is very popular and on sunny days it will overflow onto the river banks. First visit to the pub on a work day lunch; I was surprised how busy the outside seating area was (especially for a Thursday). Food was still quick and tasty.
Mike Clayton . 2024-06-27
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Fantastic service, and amazing food
Josh Terry . 2024-06-24
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Really lovely location. Staff very friendly and excellent food. We would definitely visit again with our friends or family
Benji Lever . 2024-06-23
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Went for a meal with my family beautiful place and surroundings, fantastic food
Sarah Bartholomew . 2024-06-23
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Lovely location. Went for lunch Food disappointing.
Mike O'Connor . 2024-06-23
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First time here, absolutely amazing food and service was 1st class, location was tranquility, will definitely visit again, just a lovely pub, staff are so friendly and helpful
Karen Stevens . 2024-06-23
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Fantastic service and food, will be back
tom close . 2024-06-23
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first time back since Christmas - still brilliant despite being incredibly busy
B P . 2024-06-22
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Lovely pub, riverside, dog friendly section, enjoyable walk from Chertsey Bridge. Food was good but the service was slow and poor on the night we were there, though still friendly. Felt understaffed. We will try it again.
Jeremy Yates . 2024-06-19
MORE AT Google
It’s so outdated, especially the ladies toilet area, it’s awful and it’s been like that for at least 15+ years. You couldn’t dry your hands. The food itself was poor, tasteless and some of it overcooked. I wouldn’t go there again, not even for a drink.
Kelly Carlile . 2024-06-18
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Disgusting food we ordered Calamari and it was pork scratching that we got sent it back and the same thing with 2nd round
Sheila Mendillo . 2024-06-17
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Staff were very un attentive and service was slow. One girl was the only one serving with any attention and others seemed too busy chatting to pay attention to other guest. Food was over cooked and dry. The vegetables accompanying my fishcakes looked like they had been over nuked in the microwave and were also very sparce. My daughters burger had over done onion rings and chips which were unbearably hard and inedible.
Alexandra Foster . 2024-06-17
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Great location. Lovely view. One single shot of espresso will set you back by £3. And the service will not be with a smile!Coffee test worse than in Wetherspoons. So grab yourself a very expensive pint with a view. Don't try ordering anything else!
Pete Hogg . 2024-06-09
MORE AT Google
Food was lovely, staff were really helpful and attentive, can’t wait to come back soon!
Eloise Williams . 2024-06-09
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Sarah was amazing, thanks for looking after us so well, great service, lovely ambiance and delicious food! The signature burger was off the chart! Thank you Sarah! You’re wonderful! You made our night. Xxx
Ruth Azzopardi . 2024-06-07
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Great location, hard to beat sitting next to the river on a warm or sunny day. Lots of outdoor seating. Food can be ordered via the app from your seat. Food was ok, not great.
Andrew Loftus . 2024-06-04
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Awful food served by disinterested grumpy staff. Not good at all.
kevin brockbank . 2024-06-03
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Great sides tho a little on the small side
tommy tokintee . 2024-06-01
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Wonderful River side Pub. Fantastic staff attentive going the extra mile!…Excellent hot food, even had a lovely bottle of Californian Cabernet Sauvignon Red. The venue more than five stars, plus very competitive prices,’ what more could one ask’!….One more comment, your staff member ‘Livy’ was exceptional extremely professional and so attentive to our exceptional evening!…
Joe Malden . 2024-05-30
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Lovely food and fantastic service. Livy was great. Can't fault it
Alfie Martin-Parsons . 2024-05-29
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Very disappointing, again. 3 dishes ordered. 2 delivered, 1 sent back. Eventually 3rd dish arrived a substantial time later.
Sue Blessett . 2024-05-28
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Nice beer and good food, mooring if you go by boat
Keith Price . 2024-05-26
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This is a great place for a sunny day outside. I would definitely avoid the food if I were to go again. Portions were small, overcooked and dry. Plus note about this time place is that there is plenty parking with a nice view
Abc123 . 2024-05-25
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The staff were lovely. Sadly the food was dreadful. Small portions, obviously heated from frozen and low quality. Could have taken my eye out on the shard of garlic bread. Don't eat here!
Thea Buchan . 2024-05-23
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The outside seating is amazing. Service and food good also. It’s a firm favourite all year round.
M Louis . 2024-05-21
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We ordered for a MANGO & PASSION FRUIT ETON . Which was supposed to be a Crisp meringue with whipped cream, tropical mango, passionfruit coulis and white chocolate BUT IT WAS NOT AT ALL. ONLY WHIPPED CREAM THREE PIECES OF MANGO (frozen) NO MERINGUE… WE WERE 3 PEOPLE ORDERING THE SAME PUDDING AND ALL 3 PUDDINGS WERE EQUALLY BAD. The rest of the food was quite mediocre and not hot enough… the place is lovely looking over the river at least … nice on a sunny day
cldtgn 2 2 . 2024-05-19
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Lovely place in a gorgeous setting, Staff are pleasant and very helpful!
Jo Seymour . 2024-05-17
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Good view but food was mediocre!
Mark Hanley . 2024-05-16
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Special shout out to Dani & Sophie on the team who gave 5 star customer service! We had a delicious dinner & have also enjoyed the riverside patio on separate occasions.
Samantha Gazzard . 2024-05-14
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Wide range of different foods and very delicious. Helpful staff and lovely atmosphere all year round
Charlotte Seymour . 2024-05-14
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I like this place. Lovely riverside setting. Plenty of parking on site. Lots of outdoor seating/tables. Nice inside eating areas too. Ladies toilets are on first floor.
Carole Longman . 2024-05-14
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Nice place to drink in the sunny weather
Remi Peter Micah Clement . 2024-05-13
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Had a great afternoon in the sun! The vibe was awesome and the serving staff were all happy and smiling I can’t wait to go back!
Scott . 2024-05-13
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Gorgeous pub, lovely atmosphere and the staff were friendly and attentive would highly recommend it to anyone!
Scott Davies . 2024-05-13
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Shame they let dogs eat off the tables
Gillian . 2024-05-12
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We went with the family and had a booking. We'd been allocated a window table which we were happy with. They had a high chair for baby which was mostly clean. There was a fair wait for our order to be taken during which we went to change baby. The changing table was in the disabled toilet and dirty with brown specks which wiped away with out wet wipes, the toilet also smelt bad. Not a great environment to have baby in. I wish I'd taken antibacterial wipes. The wait for food wasn't long. When it came chips and onion rings weren't very warm. When the waitress came to check my dad mentioned the onion rings and she kindly gave us a fresh bowl. I'd swapped fries for chips with my burger but it came with fries and which was also changed for us. The triple cooked chips I expected to be hot and crispy but they were dry and disappointing. The burger was dry with no sauce or cheese (there was supposed to be some violife cheese in it but I didn't realise until later). Mac and cheese was good but the portion was small. Calamari was dry and hard. Aubergine gratin was tasty. Beetroot aranchini was good but a small portion of three for almost £8. Overall I'd say food was disappointing, service was good, we were asked whether everything was OK quite soon and with dealing with baby too couldn't be bothered to follow up and potentially wait again for things to be redone. Also the fish and chips and pie of the day had finished so that was a shame too.
Vinita C . 2024-05-12
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Lovely location. I have just had a margarita pizza so I can't comment on how good the rest of the menu is but the pizza was burnt, so not great. Friendly staff.
Marta Coll . 2024-05-09
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Had a lovely meal for my birthday lunch, fantastic waitress, couldn’t be more helpful. A fun & happy waitress thank you Vanusa
Rosetta Nightingall . 2024-05-08
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Evening visit so unable to enjoy the situation and view of the river properly Thanks . Will definitely visit again
Michael Taylor . 2024-05-06
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The staff are amazing and were so attentive and tried to make a bad situation better for us. The food was terrible and cold and again the staff tried to fix it but the problem was clearly with the kitchen
Pam Ridgers . 2024-05-05
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Excellent service and very good meal
ray kerens . 2024-05-03
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Lovely food. Lovely staff. Great chill out mid week
Christine Wilkinson . 2024-05-01
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A loverly place to stop and have lunch, the river is just in front. staff were great, very polite, food was very good, they do some gluten-free food. Great atmosphere when you walk in, outside eating area to front. CR Park to the side.Worthwhile a visit for lunch or evening meal. Very reasonable priced.
Paul Little . 2024-04-30
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Nice environment and excellent customer service. Downstairs bathrooms would make it better. Overall a great dining experience
Jorge Lugo . 2024-04-30
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The staff were friendly, courteous and efficient and the food was very good, I have already recommended to 2 people
Suzanne Sims . 2024-04-29
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Nice place next to the river with afternoon sun (if you’re lucky)
Daniel Waller . 2024-04-28
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Dirt and food particles in grooves on our table Food dry and over cooked inedible My whole birthday lunch disappointing as we have had family dinners here over the years and had good food
Marie-Louise khosravi . 2024-04-26
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Nice setting by the river. Good food Friendly staff
Tracey Hunt . 2024-04-26
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Great setting. Good food served in a timely and efficient manner. Good value.
Phil Lewcock . 2024-04-25
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Really nice place to have a drink and something to eat. We found the food really good and tasty, although the potato's could have been crispy. I asked to reserve a table overlooking the river and the table reserved was not really that and so we chose another with a better view but was not really what we had in mind but can appreciate that other people may have booked before us.
Toni B . 2024-04-25
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Very pleasant staff. Disabled toilet needs updating
Sandy Sherwin . 2024-04-22
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Have visited on several occasions. This visit was for my birthday and we were very disappointed. Previous visits food has been delicious but today was not the case. It was obvious food had been sitting on a hit plate for sometime. Chicken burger was dry and over cooked and chips not crispy but soggy and not warm. Daughter had a steak that was meant to be medium rare but over done. The dressing fir my butter chicken burger was one gherkin on the side of the plate. Based on this experience we will not be returning. We didn't make a fuss ad it would of spoilt my birthday.
Lizzie Ross . 2024-04-22
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Toilet Disgusting, and the outside of the building needs renovating. Such a shame as it is in a great location.
Barry Powell . 2024-04-22
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Bit more variety on menu Overall visit very good 😊
Robert Wilde . 2024-04-13
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Warm friendly staff, well kept ales !!
LEON HOLMAN . 2024-04-10
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Very nice food served lovely and hot. Presentation excellent . Price not too bad. A very enjoyable experience.
Christine Pimbley . 2024-04-10
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Cute pub, food was average. Service was slow on the day and they didn't seem busy. Not much vegetarian options unfortunately but where are vege dishes, they are clearly labelled.
Jayna Chana . 2024-04-08
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We only stopped for a drink as we were walking the dogs along the river. Staff were very friendly and gave us a bowl of water and some treats for our dogs. Really lovely setting down by the river. I would like to go back some day for lunch or dinner.
julie hodgson . 2024-04-08
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Absolutely amazing, there was 14 of us for my aunt's 80th birthday meal, food excellent service brilliant, highly recommend good portions of food, will definitely return,
Elaine Coates . 2024-04-07
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Always a great spot on the river. Good choice beers and wines, food. Quality pub grub,, and easy car park.
Brian Bennett . 2024-04-07
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Good food & friendly, welcoming staff. Dog friendly too! We Will definitely be back after a walk soon. Hopefully the sun will be out
megan ashford-hett . 2024-04-06
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Great food, service and view. Service from Vanusa was particularly good today, recommend.
Josh M . 2024-04-02
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We visited the Thames Court 3 or so years ago and not been back until today as we weren’t impressed. However we were told it had improved. Sadly it’s worse now. There were 8 of us. The starters were as expected but then it all went wrong. 4 of our meals arrived cold one was a tai chicken curry but no chicken. The 6th was fish and chips chips were cold and there was more batter than fish. Two of the remaking meals were barely warm and the last meal arrived when the rest of us had finished. The waitress Sydney was very apologetic. When it came to pay the manager said we could only have a staff discount and they added a tip to the total. So 8 people very poor food and £180 plus bill. Not impressed.
Joe Carri . 2024-04-01
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The food is good quality and well cooked. The atmosphere is always lovely. The setting is appealing. The facilities are clean and tidy. The service was faultless.
Sharon Ruff . 2024-03-31
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Food was excellent, great atmosphere, no hurry throughout the evening...simply a wonderful evening out
Kevin O'Sullivan . 2024-03-26
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Food was below average for the price , lasagne served in round pie dish instead of on a plate, a watery , oily mess
Pete Ell . 2024-03-26
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Staff very welcoming and we were offered any table we wanted in the dining room. Our server was very proactive and organised drinks straight away. The set menu was selected- great choices, particularly the small pud with hot drink! Overall, excellent service and very good value for money.
Deborah Ryan . 2024-03-26
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44 Opinions
25 minutes to make 1 hot drink and 2 cold. Ever tried to spread solid butter with a wooden knife and eat overheated soup that melts the spoon? If not then this is the place for you. Excellent date nig
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