The Green Cafe in Hastings

Popped in for breakfast on a sunday morning , the food and service was excellent and the prices were good too. Would certainly recommend.

The food was incredible. The halloumi burger was very flavourful and huge. Generous portions,great value for money. The staff were friendly and the atmosphere was relaxed. I will definitely be visiting again.

Stopped in for lunch. The food was excellent, coffee delicious and service was wonderful . Glad we made the choice on a rainy day to duck in.

Superb breakfast. Top quality food and friendly service. The Eggs Benedict came with a delicious dressed salad. We also had a Ladybug breakfast and a Build Your Own breakfast. Everyone loved it. Highly recommended

So good we went back the next day too

Popped in for breakfast as we were intrigued at their "build your own breakfast"! So we did. 2 x poached eggs on one toast; 2 times scrambled eggs on 1 toast and 1 Americano. The food was simple and perfectly cooked and the bill was under £10 in total. Bargain and we're definitely returning for brunch next time. Well done The Green House. Fab food and excellent service :)

Fantastic breakfast here, eggs benedict and salad was divine.

We stopped at the Green House for sundowners. Some weeks ago. On the table next to us a couple had ordered a mezze platter to share. They were enthusiastic about their choice. We vowed to come back to try the mezze platter ourselves. Today was the day.And it did not disappoint. We had completed a 10km walk and were ready to eat. Food presentation was beautiful , fresh and absolutely delicious. £11.90 for this deliciousness. Definitely we will return. And as an added comment, the toilets were were the cleanest I have ever seen.

My gammon was like leather. My husband's onions weren't cooked. Will not be going back

What a lovely place. Had some lovely coffee and breakfast here, returned a few days later for a spot of brunch... Both times, fabulous service and food. Shall be back again

Fantastic service. Very clean. Great for tea

Superb food and great value , amazing atmosphere , looking forward to going back , my daughter had the chicken salad , I have had the meze platter yummy

Husband and I had breakfast. 1 eggs benedict and 1 scaramble egg in toast. Both with coffee. Everything was perfect, hot, well cooked, well presented and tasty. The atmosphere is calm and peaceful, we really enjoyed this 1st visit.

I created my own breakfast with 1 sausage, 2 hash browns, pancakes with fruit and syrup, scrambled egg and halloumi, Food was Lovely and the service was so good. The ladies that work there were so kind and friendly. Overall was a good meal and enjoyed it a lot!!

The food was delicious, service was quick and friendly. Great value for money too.

Great breakfast at the Green House today. Fantastic selection including a ‘build your own’ option, which was popular with the kids. Our waitress was lovely and chatty too. Would highly recommend!

Rude waitress, poor service in general. Had a sign up about food allergy’s but no member of staff had any idea or offered the allergy register. Will never go back

Very nice family friendly restaurant! If you don't feel like fish and chips and pizza, you can also get delicious omelettes and toast here at very reasonable prices! Very clean and well maintained!

We were visiting Hastings last weekend for music event and had a nice stroll around the old town , quirky shops and nice atmosphere we stumbled across the GREEN HOUSE what a great find, the food was very tasty my husband had the eggs Benedict’s and reported it was probably the best eggs Benedict he had ever had ! It was served with side salad and a superb dressing, -the staff were all very helpful and cheerful would definitely go there again Jeannie & Ronnie

Great spot for people watching in a lovely little street. Outside tables need a little attention, I can understand wobbly legs on ancient pavement, but the actual table surface is wobbly on the pedestal too.

I been this restaurant with my family and I can say only good words for them.Food was excellent tasty,costumer service was brilliant and friendly,The chef man in the kitchen is the owner,I wish him all the best from us,we will back again when we visit Hastings.I recommend this restaurant.

The waitress was lovely and the service was fast, but as I was eating my food I found not just one, but a couple of pube hairs in my baked beans which was absolutely vile and off putting and ruined the whole meal. When we told the waitresses about it and showed them the pube, they did agree that it looked suspicious but said that it wasn't a pube... And didn't report it to the manager, give us a discount, refund or anything to compensate for experiencing this vile event whilst eating 🤢As someone who works in a cafe, this is totally unacceptable and I will never ever return as my experience clearly implies this cafe in not hygienic at all!!! *Fyi- this happened a few months ago, forgot to leave a review straight after it happened, but recently got reminded of it and was advised to leave a review to warn others. Wish I left a review straight away though!

really lovely food and excellent service from the friendly staff and on a busy Saturday lunchtime

Lovely romantic lunch, very enjoyable. A bit disorganised but the food and drink was lovely.

Have been and had a couple of really lovely Breakfasts here , there Latte coffee is delish ! It's a nice atmosphere for sitting chatting over coffee , plenty of space and friendly staff .

We had lunch at this restaurant with my granddaughter. She was provided with a perfect child size knife and fork and made a great fuss of by the lovely ladies serving. Our meal was exceptionally tasty and the facilities exceptionally clean. I would certainly recommend a visit!

Absolutely fantastic cafe. Beautiful breakfast. Serves outstanding. Highly recommended.

Very great food breakfast good service and friendly staff I definitely recommend this cafe & I allways come back here for food thank you

Excellent quality breakfast and good service. We will be definitely returning The only down side was the poor quality of the bread used for toast, otherwise it would have been a 5.

Ordered a tuna and red onion panini, took a while to come and then was served a tomato and red onion one with a tiny bit of tomato and a sliver of red onion; when I went to pay bill I was challenged when I asked for the cost of the latte to be deducted as a compromise; yes, I ate the panini but that’s because it took a while in the first place; the error was theirs, I wasn’t paying £7.50 for the wrong order so getting £3 off seemed fair. “ well I’ll do it this time but you did eat it” There won’t be a next time as we won’t go back with that attitude to a mistake.

What a great breakfast. Lovely place, staff welcoming and efficient. I had avocado and poached eggs on toast. Amazing. My partner created his own ‘full English’ with 9 items included. He loved it.

Nice cafe friendly staff . Clean food nice service is efficient and swift.

Had a really nice breakfast, the atmosphere is very nice, definitely worth a visit

Very friendly staff and it is very clean and good prices available all breakfast and drinks. We will come back again your pretty cafe .

Awesome cafe from Hastings good atmosphere and friendly staff.good services and clean cafe. I never see anywhere from Hastings

We stayed in Hastings for a few days over half term, and first stopped here for a cuppa, but after seeing the brekkies we came back and tried the special full breakfast, which was fantastic. So good that we had to stop by again for brekkie/brunch on our last day before leaving Hastings. Great food, good service, and I really liked the decor and ambience.

Glad this place is closed now. Food was awful and the customer service was even worse! How can one sandwich have both over cooked and under cooked bacon??

Treat their workers terribly and both owners are very rude and patronising, to both workers there and customers, would not recommend supporting this place

Lekker English breakfast en hete thee door een jeugdig enthousiast team geserveerd.

The green cafe is one of my all time favourites for a lovely hearty breakfast! Especially if you have a mild hangover. Its also so lovely to have an afternoon cream tea with homemade scones. The staff are so friendly and always welcome you with a smile, no matter how busy it seems. I can't wait to get back there and enjoy the food again!

I regularly stop at The Green Cafe when visiting Hastings. The staff are charming with delightful customer service at the forefront of their business. The owners take the time to speak to every customer and make them feel welcomed with ‘regulars’ visiting for this exact reason. The food is a delight - the milkshake menu is extensive and I don’t know if I’ll ever work my way through them! The scones are freshly baked and simply wonderful. This isn’t a chain or somewhere to go if you want ‘high-street’. The Green Cafe has family at the heart of it and offers a warm and friendly setting with homemade dishes and the most beautiful green tiles. A must visit if you’re in Hastings - see you soon xx

I regularly stop at The Green Cafe when visiting Hastings. The staff are charming with delightful customer service at the forefront of their business. The owners take the time to speak to every customer and make them feel welcomed with ‘regulars’ visiting for this exact reason. The food is a delight - the milkshake menu is extensive and I don’t know if I’ll ever work my way through them! The scones are freshly baked and simply wonderful. This isn’t a chain or somewhere to go if you want ‘high-street’. The Green Cafe has family at the heart of it and offers a warm and friendly setting with homemade dishes and the most beautiful green tiles. A must visit if you’re in Hastings - see you soon xx

Friendly place that serves good quality food, I can recommend the vegie breakfast to set you up for the day.

I do not think in all my years I have used such a poor establishment. The food is overpriced and average at best. Further most the owners are rude and unprofessional. It is clearly obvious when you go in that there is a very hostile environment with the owners and the staff and there was numerous times you could see this when the waitress staff were being shouted at by this cantankerous old man. Looking on other sites it’s clear they have a very poor attitude towards anyone who dares speak up against them.

WHAOU NEVER GO TO EAT OR WORK THERE. I went to do my first day work there couple of weeks ago: They asked me to clean the toilets without gloves and then cooking... They asked me to clean the floor without mop. On my knees still no gloves like Cinderella no kidding. The 2 other girls working there does not have legal contracts and in old town peoples knows they don't paytheir employees. I left after one hour and the refused to paye me. So if you like to eat food prepaired just after a deep toilets cleaning without gloves go there.

I cannot begin to tell you just how bad this place is. To start with the atmosphere is shocking. You have two old cronies who continually shout at these young girls. To the point they even made one cry. It really is quite shocking. I just wish I said something at the time. The food at best is average but it’s massively overpriced for what it is. I will nor anyone I know will ever be back here. If you want good food and a nice atmosphere then avoid like the plague which coincidentally you could get here as the hygiene too is not good. You have been warned.

What a delight. On a rainy dull Saturday morning we were searching for a cafe to have breakfast and happened upon this cafe / restaurant. The owner (?) was a great chap with a wicked sense of humour. The decor is super - green being the dominant colour - and seating comfortable. I had the full English which was lovely and my wife made up her own which they had no trouble with. Would recommend.

Absolutely shocking experience. Rude and disorganised service- waited 1 hr 30 for lunch, waitresses either hostile or clueless, undercooked tasteless food. Avoid at all costs.

If you wake up one day in Hastings and want to have a nice English breakfast, then go to Green Cafe & Bar. It serves a great breakfast, even for vegetarians. The owner of the cafe is very nice, he even offered to put the rest of my plate in Tupperware because I had trouble finishing it. The Green Café & Bar is located in old town, on George Street which is a pedestrian street. It is very good to walk.

Dined at the Green Cafe today on a fleeting visit to Hastings. The Cafe is warm with a friendly greeting from the proprietor. The Greek Salad that I ordered was tastefully and neatly presented with obvious attention to detail. Above all else it was excellent value for money. Well worth the visit

My husband and I went in here on Sunday for our breakfast. The prices were quite expensive but we thought it would be cooked to a high standard. Unfortunately we never got to find out because after sitting there for about 10 minutes while the owner finished his own breakfast off and nobody even asking us if we wanted a drink was bad enough but when another couple came in that the owner obviously knew from a previous visit he went straight to them and took their order for breakfast and drinks while still ignoring us. We decided to walk out and this point and will not be returning there again!

Went in for breakfast. The man in charge was rude and over the top with how he wanted things. Told us we weren't allowed to change anything on the breakfast order. Shouted at the young waitress across the cafe which made her go bright red and obviously embarrassed. I felt uncomfortable in his atmosphere. If he can't deal with customers in a proper way then he shouldn't be working in a cafe. And I've just read other reviews to be horrified about the way he replies to customers who have been treated badly!! An absolutely disgusting way to speak to people.

Made us feel super welcome, lovely eccentric place serving good eggs. Never seen a greener cafe. Ever.

Overpriced tourist trap. Beautiful tiled cafe. That’s about the best of it.

I went in for a job for one day and it was the worst and most descusting place I’ve ever been in in my life I quit in the day after seeing the owner scratch her head and dandruff go in the food and the chef sneezing over it I would not go there again for any money as it made me feel ill The owners where the most patronising, rude, horrid people you will ever meet

Clean and tidy, good home cooking, and really great coffee.

First time visit very impressed. Very friendly and clean. Food delicious. Will definately go again

Over priced 1 egg 1 sausage,,chips ,£10 and only a handful of chips never again

Found this little gem at the weekend as we were strolling around in George Street and we decided that we liked what we observed was being served to some diners sitting outside the cafe. Decor is interesting with a touch of continental brasserie style. The Breakfast menu offers a good choice of dishes, but most importantly the food served is of the highest quality. I loved the Eggs Benedict, one of my all time favourite breakfast dish. The "homemade" muffins were light and fluffy and of the highest quality. Presentation was perfect. The only small negative was the Hollandaise which could be made slightly lighter. The other dishes that we tried were also outstanding especially the 2 Avocado based dishes, The presentation is truly great and to achieve this it does take a bit of time for the food to arrive but it is def worth it. Portions are also massive!! The espresso coffee is of fairly good quality as the machine is one of the best...Gaggia. The owner is engaging and charming as well as the young blond lady who serves at the tables. Very compact, immaculate and modern toilets. We returned for 2 days in the row as we could not miss out on this breakfast experience. Well done and we look forward to another visit in the future.

Whenever we come to Hastings, the Green Cafe is always on our itinerary. The staff are very friendly and welcoming, and the food and drink are amazing. They serve the best coffee I've ever had - I drink it black with no sugar, and it's incredible how much the flavour can vary from place to place. Their well maintained and regularly cleaned Gaggia machine combines well with the expertise of the staff to produce pure black liquid gold (coffee, not oil). The home made scones are to die for - the cheese scone is a meal in itself, and is wonderfully moist, deliciously cheesy and fabulous slathered in butter. The dips selection (pictured) makes a great sharing platter, and is very tasty indeed. Smoothies are packed with fruit and a great option if you want something cold, and there's also a milkshake menu with over 100 flavour choices. One day I want to try the gin milkshake, but my daughter had the brownie milkshake this time, which we all tried and thoroughly enjoyed. Next time you're in Hastings Old Town, make sure you try the Green Cafe, you won't be disappointed. We'll be back again too.

Wow, what a fantastic place to start your day. A brilliant welcome and service by the proprietor and I think his daughter? The food all expertly created by the proprietor’s wife! A great family effort in providing a lovely breakfast experience for us. The giant tea cakes with huge amounts of cranberry and apricot infused were remarkable and delicious, a signature dish that cannot be indulged in anywhere else - unique and delightful. The rest of the menu also of a very high standard and the coffee just as you wanted it to be - lovely. Thank you to the “Family” for such a delightful start to our day!

Don't stick to the reviews. Lovely food and lovely staff!

I have recieved a reply to my review from June and unfortunately it does not give the opportunity to reply which I feel compelled to do. I advised of all of the reasons I do not feel this place is child friendly and given the reply I still stand by this feeling. Yes I do agree children should not be running around when there is hot food and drink yet my children were not doing this. My point was my toddler is perfectly capable and has been for a while using a proper chair yet we were made to sit him in a high chair. You mention that a lot of your customers feel uneasy with children in the eatery as they do not have children, firstly there were a lot of people who tried to come in with children but left after the shocking reception they recieved but this also backs up my first thoughts that you should be an adult only facility as you clearly do not welcome children or families with children. In answer to your question as to why we stayed, we were too embarrassed and quiet intimidated to walk out given the treatment other people recieved who did the same. We had two young hungry children and just wanted to feed them in peace. I run my own business so I am well aware of health and safety and I'm very sure you have never had to call an ambulance due to a person being injured because a child sat on a normal chair instead of restrained in a high chair and your establishment is hardly big enough for any one to run wild in. I also know a lot about good customer service and repeat business. Reading through previous reviews from other customers who have come in with children, I am obviously not alone in my thinking. If you do not wish to cater for children which you clearly don't, please make this obvious and stop other having similar experiences to what appears to be a lot of your previous customers. Maybe the elderly would be a better source of custom for you. Once again I feel I must warn families with young (pre-teen) children to give this place a wide birth. They have a very big lack of customer service and obviously do not see that their current system is driving people away. Unless of course you hate your children then by all means give the place a try. The cheese scones are massive!

Chilled, relaxed and totally stuffed with fabulous food. Lovely setting, great service and yet again the food never dissapoints. Totally recommend the green cafe. Bring my young grandchildren here for milkshakes loads of flavours. Love this place.

Came across this cafe at 8am by luck.We were welcomed by the elderly owner and all I can say is that the wonderful breakfast interrupted the great banter with which we partook and enjoyed..So good was the experience that we visited the next day although our hotel breakfast had already been paid for.The cafes outside appearance doesn’t do justice to the atmosphere that quickly builds up once inside.

So we were looking at somewhere else for breakfast, but it was too busy - we happened upon this place, it was empty (9am on Saturday morning) so we were unsure initially if it was open, there was no sign on the outside telling me the name of the cafe, and in fact I may not have picked it if i'd have read the reviews first. - So my first tip , ignore the negative comments. We were served with a smile and a bit of banter, very friendly and more than happy to accommodate the special request. We had - Eggs Benedict, New Yorker, a breakfast sandwich, The Works and toast and bacon. The first thing to note is that the portion sizes are huge, so much tasty food. Secondly, the bread tasted freshly baked, and the produce tasted good quality and locally sourced. Things to note: yes the food did come out at slightly different times, this is because it is all freshly cooked to order, was this a problem, no not really. Although I could see that it may be an issue in really busy times. Yes, I think the man's banter could come across annoying to those without a sense of humour, but that is how he makes it a friendly and relaxed place to eat. Value - great value, 5 people all eat breakfast and also had drinks (one had a luxurious milk shake) and it came to £62 Would I have visited again? Yes, if we were not heading home that day I would have certainly eaten there again. Highly recommended

Fantastic breakfast, huge portions, freshly cooked , very attentive staff , friendly and funny

We come here every year on bank holiday Monday to meet up with an old friend in the afternoon. Good tea and scones and unhurried. Well placed in Old Town and easily accessible. Been coming years and years. Says something when other places come and go and the Green Cafe lives on.

Went for breakfast midweek in August. The best Eggs Benedict I’ve had. Full English freshly cooked for hubby. It is expensive but worth it.

Think a few people have commented on the same problem here - rather overpriced and inordinate waiting time (even though the food quality was quite good, but nothing exceptional).

Had lunch at the Green Cafe the other day. The waiting staff was helpful, and the food was ok (jacket potatoes)—but about 3 times the price it should have been.

Travelled down from Cumbria to a friends, we wanted a nice little cafe for dinner. Sat down and was fetched a menu over by a young girl. Who was lovely. Went to order, the man behind the behind was rude, unhelpful and unpleasant. Speaking to the new girl who had just started like a piece of s#?t. Our order was a cheese toastie, ham and cheese sandwich, chicken Cesar salad fries & 2 lagers. It came to £47.30!!!! Paid and sat back down. Then on looking at the menu thought it was very expensive. Went back to see him & when questioned he more or less made up prices. Because one sandwich was toasted he added £2 on so that was 6.90 for a cheese & ham toastie. Still questioned it, and the man got really aggressive. Still whilst shouting st the new girl. And he had charged me £12.90 for a portion of chips! Waited around an hour for the food. In the mean time a friend had ordered hers & little boys meals. Which was also overcharged. The chicken Cesar salad she had, had a great bone in it which cut her mouth. She complained and was told by the lady ‘what do you want me to do about it?’

Clearly a lot of the negative reviews want to be served by some sort of starbucks robot rather than an actual human being. The staff were friendly and helpful. The older gentleman was lovely to our family, taking time to gently tease our youngest by tapping him on the head as he served others which amused him greatly. The Food took a little while to come, because it was freshly cooked to order. It was worth the wait, the portions where big (especially the salads), burgers where hand made and the chips where definitely NOT McCain's. Highly recommended, great food, great individually. Will come back!

Before checking TripAdvisor just went in for lunch. The very friendly owner made us feel welcome and served us a excellent lunch (bagels, scrambled eggs and smoked salmon). I would recommend this place to my friends and family.

I really don’t need to go into detail here. Just read all the other 1 star reviews. This place is terrible. I’m amazed it’s still open. Avoid!

We placed our order at 11.00 for 2 x full english breakfasts, which with a pot of tea each came to 12.40 each which I feel was quite expensive. After 30 minutes we enquired twice as to how long it would be as we were meeting up friends. The first waitress we asked didn't even get back to us. After 45 minutes had lapsed I asked a different waitress who came back and send there was someone before us and then it was us. It eventually got to us an hour from us ordering it without even an apology. I have to say the breakfast was nice but not worth the money or the wait.

Had breakfast here, almost £10 for a full english. Have to say the food was clean and nicely cooked. But hash brown was cash n carry frozen type. Toast came out 5 mins after the food, though I noticed it was late for the other table as well?? Was that rubbish doughy home pride bread, we were not offered a choice of brown. Waitress asked me for my order, when I gave she wasn't even looking at me and said 'What?" so I had to repeat it. Older lady, related to the owner I think and she lacked interest to be frank, so downbeat and fed up. For the money there are better places to go where the food is locally sourced and I just feel this place messed up on service as much as the average food. Graze do a way better breakfast for very similar money, and Bonjour better for less money, so they really need to check out the competition more. It was nice enough food, bit random to be given 4 chips with the hash brown, and I had to go up and ask if I could have the egg poached, again waitress never asked us anything about how we wanted the food, I should have said at time of ordering, but be good to prompt the customer too. Tried this place once, but cant say I would go again service is just too unwelcoming and food not good enough to compensate. I would have given 3 stars if the service was better. Buy another toaster for gods sake and get newer menus, they were very tatty. Its a great location and the interior is alright (if you like green!) they just need to get a bit more on the ball of what people want to eat now.

We were looking for a quick bite to eat during our visit to Hastings when we walked past what looked like a nice little eatery-

I don't often write bad reviews,however I'm writing this in the hope that this Cafe perhaps take on board what seems to be a common problem at this place as there are many better cafes with a much more pleasant atmosphere surrounding them.

Lovely place! Suberb scones and, undisputably, the best coffee I've had in England! Run by a charming elderly couple. Dont miss it when in Hastings!

Today my husband & I decided to have brunch at The Green Cafe, Hastings. The two coffees arrived but did not taste right as I believe the milk had turned. I had ordered Ciabatta with avocado, cottage cheese, cheddar and sundried tomatoes. First I was given eggs in a bagel which I picked up thinking it didn’t look like what I ordered and then put it back down. Suddenly the waitress whisked it away saying it’s not yours. About ten minutes later a complete mess arrived on a plate. Four bits of toasted bread with avocado mixed together with cottage cheese, a solid big lump of cheddar cheese and what looked like dead crispy black cress, which I worked out to be the sundried tomatoes. It tasted worse than it looked. I then noticed the lady opposite eating the eggs that had been taken from me which I had touched. It was too late to tell her. I did complain to the waitress who just said sorry. My husband enjoyed his full English just a shame that I did not eat and the whole meal was £25.

We went to this cafe on the hottest day possible and we were pleasantly surprised to find over a 100 types of milkshake on offer. We ordered the chocolate brownie milkshake which was delicious. I ordered a Greek salad which was huge and delicious as well as beautifully crafted. My son had a huge omelette and chips with salad also beautifully presented.The cafe is spotless, has excellent and swift service and very clean and new toilets. We had the best lunch ever and although staff seem very busy they greeted us warmly and made an effort to chat. Very very impressed and we will go back.

The best cream tea you will EVER eat, with generous portions of clotted cream, jam and tea or coffee. We have been coming here for years, and we always pop in when in or near Hastings. Old fashioned approach to service, and I understand people’s expectations are now extremely high, but once you’ve been there a couple of times, and smile at the owners and staff, you’ll be fine. Great value for money r the cream teas anyway. See you again soon.

Stopped here for lunch and wanted/needed to pay by debit card. Was told there would be a charge to use my card as the minimum order was £12?? Our bill was for £11.40 - to much choice for better places to eat within this st to be ripped off by a greedy rude manager/owner. - and I will be looking into this perhaps illegal charge as a matter of principle.

Strange, patronizing attitude from the older man (owner?) for no reason. He insulted two of my friends who went there also by making rude jokes about their physical appearance. I'm sorry, but why does he think this kind of treatment of his customers is okay? The atmosphere made me so very uncomfortable, (I actually worried what he might say to me next), that I didn't want to go again even though the food was fine.

We'd been here last September, so came here again expecting the same kind of offhand treatment. I turned on the charm and was rewarded by a beaming smile from the boss chap. He was charm itself. I guess it's how you approach things. We had a chat about my home town (which he knew from years ago). He told me jokingly that I'm a flirt! haha (yes, I was flirting with him!). Anyway, we only wanted tea, so didn't have to wait more than a couple of minutes. The waitresses did seem very busy with other patrons who wanted food but were coping well, in my opinion. The Green Cafe is very attractive, both outside and in. Very nice indeed. Yes, we would definitely go again.

Me and my husband came here Sunday to treat his father to breakfast. Everywhere down the old town seemed busy but this place had some space outside so we chose here. Straight away the owners told us they were very busy and food would be a long wait. This was fine with us, we weren’t in a rush. Seen some comments mention this but if you are warned beforehand then I’m not sure how you can then complain about it. Service was fine, wasn’t the most friendliest but they were rushed off their feet. We manage to move inside as it had gotten quieter. Food was really nice. We all had different things and all thoroughly enjoyed it. I would like to visit again and try the burgers and milkshake!

We were bawled at when we walked in and told in no uncertain terms that there would be a delay. After a lengthy wait most of us were served. They had obviously completely forgotten two of the orders and when we asked for them we were told that it was clear there was a long wait. No apology and no food was offered - just a refund. We saw people walking out after being spoken to in a rude manner. Food was ok but this was not a nice experience. We felt uncomfortable and uneasy. Wish we'd checked the reviews.

Lovely food, we came on a busy day so the survice was slow but that wasnt anyones fault, a bit of miscomunication on our order they forgot something but they were really busy, overall great food. Would come again

Popped in for late breakfast. Was shouted at before we were fully inside by the Manager and told the ground rules. i.e busy day so there will be a long wait for food.

Stopped here for a late lunch whilst away on a family break. 2 parents and 2 young children. Very quiet, only 2 or 3 tables taken at the time of our visit to this cafe. Yet it took well over an hour for the food to come out and when it did the order was wrong! My Son ordered a jacket potato with cheese. Over an hour later it came out with baked beans and cheese on top (my Son HATES baked beans). I immediately alerted the waitress who took it away (no apology). It took another 15 mins for a replacement potato to come out of the kitchen. I figured they were making him a new one, but when it eventually came out it was the same jacket potato with the beans scraped out!!! 4 of us were eating but each of the meals came out at least 10 minutes after one another. By the time my meal came out my Husband and one of my children had already finished eating theirs! I watched this happen to another table, who had all only ordered sandwiches and paninis. It is clear that there is only one chef in this cafe and s/he is only capable of making one meal at a time!!! Waitress was so rude too, with not one apology or explanation as to why each meal is served at seperate times for one party. Appalling cafe, in need of Gordon Ramsey! AVOID!!!!!

Visited this cafe for a quick bite to eat before treating our boys to a trip to the smugglers adventure caves.

From the start, it all felt a bit strange. When we walked in we were not acknowledged by anyone. We stood there for a while, waiting for someone to tell us where to sit, but no one did so we just sat down. When the waitress did come over, there was no smile, no greetings just 'what do you want to order'? With a huff! It was like we were an inconvenience to her. We ordered two cokes and two english breakfasts. We were having a look around at the place, the tiles and art work which are quite pleasant, when we were startled by the old man behind the bar. He aggressively shouted 'it's been noted'! In our direction. My partner asked what he meant, as we were confused by this. He said 'two cokes, it's been noted'! Still had no idea why he felt the need to shout this across the room. The glasses that came with the coke were dirty and by this point I felt unwelcome and uneasy. We sat for a long while and everyone else that came in were shouted at by the old man, as soon as they walked in 'Look at the menu first'! Which was a bit bizarre, almost like he didn't want them to order anything and leave! And then the waitress at one point, looked over at me and my partner and said to another couple, who had been instructed to look at the menu, "we aint doing amymore breakfasts'!

Nice food and drink, older man in there is so rude and made everyone feel uncomfortable

Ordered a bowl of chips, took 90 minutes to arrive. Asked twice about our order and got a very rude answer! When they arrived they were just McCain oven chips, very disappointing! To top it all off they cost £3.90

Service was seriously sub par. From the table being cleaned with a cloth that smelt like a damp dirty dog. To the proprietor shouting instructions across the room. Before finally an argument over butter or cream with my scone, which apparently meant an extra £2.60 which he would have to cover!!! Not mentioning the fact that i asked for a coffee over a cup of tea! Cancelled my order and never want to go back to such an unfriendly cafe. My advice. Walk past and go somewhere else.

Absolutely appalled by this Cafe, I simply wanted to have a nice day out with my kids, as they were free from the grips of Karen for once. I decided to treat them with a few sarnies but we were on a tight schedule, I was digusted by how long it took to make a sausage sandwich, around 1.5 hours. Not only this but the main waitress was incredibly rude and simply told our order was lost with no apology. My kids cried because of this and told their mum. I won't be able to see them again because of this. Simply DO NOT EAT here, Uber eats can deliver maccies in 10 mins to your house, much better and lets me see my kids again.

Waited over an hour for food, it came out at random points and my sandwich was a slice of kingsmill and cheap ham

May day holiday and cafe had numerous free tables indoors, my wife went to one of them only to be told in a very rude manner 'what do you think you are doing you are supposed to see me first' no signs asking you to wait to be seated, then I was spotted in my small mobility scooter and was told I couldn't bring that indoors even though premises had level entrance and ample room at tables. Oh dear breaking UK law under both the disability descrimination act and the equality act. Rest assured I will be following this up in the near future through the courts if need be. Other customers outside were also disgusted at this attitude. Obviously they did not need our money. Suggested we could eat outside in the cd, NO Chance, so we went to the castle view cafe where every effort was made to accommodate me. I would suggest that all disabled people boycott this establishment as obviously UK law does not apply here.

Customer service is definitely not a priority for this business. Felt like a hindrance and unwelcome. It took over an hour for a couple of sandwiches and a bowl of chips. We were also overcharged so make sure you check you receipt.