The Gray Ox in Kirklees - Phone Number, Reservations, Reviews

Went for Sunday dinner, could not fault the food or service, would highly recommend

We recently visited the Grey Ox after reopening under new management. As regular customers of the Grey Ox for years, we were slightly disappointed in the changes that have been made. Firstly you notice as you walk in, the lovely leather chairs that were previously placed in front of the open fire have been moved to the side, one of our favourite things to do was come and have a glass of wine in front of the fire after a long dog walk on a Sunday, so I really hope they bring these back for the winter months. Secondly, they have re-painted a lot of the restaurant area which definitely gives it a brighter feel, however I think more care needed to go into new chairs as many of them are incredibly uncomfortable and falling apart and the seams. Next was the food, this was a huge disappointment for both my partner and I. We ordered a sirloin steak, myself medium rare and my partner medium. Neither came cooked correctly and the taste was quite bland. The staff were very friendly but when asked for a wine list I was told there was not one, and when asked what red wine was available I had to go to the bar myself to select as the waitress did not know what was to offer. This pub has so much potential and I hope that the feedback they receive is considered and they can turn this around into a huge success.

Great quirky pub and delicious food

Edit June 2024: called in again, with family and we all had a terrific lunch. Came with family as I'm over on holiday. Great pub. Great food. And very good service. Highly recommended.

Once again it seems no one there . We booked last week and turned up on time to find the place locked up and no one to say why . Why does the internet let you book if they are not open ,we went to Whitegates next door to the Whiteleys garden centre and had a lovely lunch and catch up with friends

THIS PLACE IS CLOSED There were 5 cars there we had all booked for lunch online. Nobody in the place , doors locked and blinds down. I had booked through Google and had a reminder from Google this morning

Great food and great ale. Little gem in a beautiful setting.

Saturday tea out and it was what we wanted. Steak and chips and fish and chips. The staff were great, very friendly and the a great atmosphere. Highly recommended and the prices were fair.

Booked a table for my father's birthday. Received confirmation and then reminder hours before booking. When we arrived pub was shut up and in darkness. A passersby stopped to let us know that the pub didn't open on a Monday. Another potential patron also arrived, surprised it wasn't open as it is advertised as so on Google. Disappointing!

Been here a few times and always enjoyed the food and atmosphere. Unfortunately on our 4th time going little disappointed. Our onion bhaji starters were a tad bland and stodgy. Too much gram flour and parts not cooked. My sea bass with potatoes was nice but a lot of olive oil with the pesto dressing. Place itself needs a bit of TLC. Outside kerb appeal diminished by flaking paint on pagoda, planters and woodwork. Inside, leather chairs in dining area are shabby, cobwebs in windows and dining tables very sticky. My wine glass kept sticking to table. Staff still lovely and attentive. This is a lovely country area pub and always great for drinks, especially in summer (lgreat outdoor space). Grey Ox has always been a favourite, just needs a bit of tweaking and then this would be a fantastic local to go to and recommend.

Food was delicious, and good size portions. Friendly staff, and good atmosphere. We will definitely be visiting again.

We came here to celebrate a birthday for a family member. Service was friendly and efficient and the food was very good. Three of us had fish and chips. It was lovely. The fish was cooked perfectly. The remaining person had the sirloin steak. Tender and excellent with lovely skin on fries and accompaniments. We had a lovely time.

Fantastic location, excellent service and food. Very generous portions. Will definitely return.

Been a long term customer for over 20 years had lunch today, Saturday 11th May. There were very few customers in at lunchtime yet the service was very poor added to that was the fact they didn’t handle a complaint particularly well. My starter of Crispy beef with Asian Coleslaw was very nice as was my beef sandwich however my wife’s beetroot and truffle risotto was very poor, well below standard. There was no beetroot or truffle just coloured rice. When we complained the waitress said that as we had eaten half of it she could only refund half the price! Not impressed and it’s a poor way to handle a complaint.

Food has always been of high standard.😎

Myself and my husband went for dinner last night with a groupon voucher. We received such a warm welcome upon arrival. every member of staff was warm and friendly. The atmosphere was lovely and my God the food was amazing! I will definitely be returning and I highly recommend to all. A true Yorkshire Gem!

This place is a joke. Booked via their on line tool and had confirmation back. Arrived @ 5.50pm for 6.15 booking but door was locked. Waited and watched for opening but never happened. No response to doorbell and direct phone to enquire what was happening got only an ansaphone. Looks from outside like it is struggling a bit. Another car with 4 people in from Leeds in car park at same time who also had booked got fed up of waiting and left just before us.

We couldn’t get in. We received our confirmation, travelled all the way from Leeds with my elderly parents. Tried calling the restaurant, after waiting 25 mins to get inside. The lights were on, and no one responded to my calls, or the door. Couldn’t leave a message either. There was also another couple who had booked, elderly and and driven 70 miles from Chorley, they couldn’t get inside either. Very very disappointing. Haven’t even had a phone call or explanation why. Have tried calling today to speak to the manager, but once again NO RESPONSE. Unfortunately won’t be going back again, unless the owner can convince me otherwise. My parents are in their 80’s and it was a treat to take them out. Disastrous!!!!!!

Food, nothing special. Place, nothing special. Uncomfortable seating, too many tables crammed into too small a room leaving limited spacing between tables and walls. Equalled one birthday not totally spoiled.

The Gray Ox seems to have gone downhill. Our food took a long time to come. It was fairly good but they are stringy with the quantity of vegetables. The fish and chips is good. The waitresses are nice enough but they are young and inexperienced and tend to disappear for a long time

Lovely pub, great food, efficient service lovely atmosphere

Been several times and enjoyed great food and atmosphere. Also been with dogs and were made very welcome. However I recently had 2 meals booked in 2 weeks with different friends, both had booked so I was looking forward to 2 visits. First visit we sat outside wondering why late opening up, only to find a board saying they'd had a burst pipe so were closed. Nobody had bothered to ring and cancel us. Next visit my sister got a call to "confirm cancellation" - they had decided as we were the only booking that night they would cancel us. Very shabby way to treat customers, don't think I will be going again, it's obviously not what it was.

Only ordered a drink, not been for a while, not what I remembered. Small, dark and lacking in atmosphere.

The staff were excellent. The service was spot on..The sea bass was lovely. The only negative was the fish in batter. The fish was lovely and fresh but the batter let it down. Very heavy and doughy . Fish batter should be leight and crispy.

First and last time I shall visit, Great setting with fantastic views !. The entrance was dirty and unkempt. Reception area, shoddy; unkempt and dark, The chair I was given was upholstered, covered in stains and generally filthy. Dirty window ledges with peeling paint. On going to the toilet ,found the doors greasy and covered in old hand grime. Little real attention given to the overall cleanliness of the place. A disappointment overall.

The last couple of times of going to the Gray Ox has been a huge disappointment. We were hoping that the previous time we ate there was just a bad night they were having so gave them benefit of the doubt.. but, last night once again we found the service was appalling! The food is pretty good but is just completely let down by the haphazard service. You get sat down with a menu at your table and then get completely forgotten! After finally getting our starter and finishing it we were asked did we want another drink with our main. We ordered two more glasses of wine which we got just as we were finishing our meals!! The bill however arrived immediately after asking for it! I do hope it sorts itself out as it’s a lovely pub in a lovely place so should be really good!

We have eaten here many times and the food is always excellent, very busy on weekends so there is quite a wait on food and the service tends to suffer slightly.

We had a beautiful meal last night at the Gray Ox. The food and staff were exceptional 10/10. Wonderfully warm, cosy welcoming restaurant and bar. We went at 6pm for an early meal. It was really quite busy upon arrival and throughout the entire time we were there. Wonderful atmosphere from the moment we walked in to the time we left. The staff were absolutely brilliant, extremely attentive and so friendly and polite. Plenty of staff on duty. I have to say that the waiters and waitresses were amazing. They made the whole experience for me. Very polite and cheerful and made us feel very special, almost like we were the only customers there. Anything we asked for was brought to us almost immediately, they could not do enough for us. The only thing I will say is make sure you do not have anything to eat before you go. The meals are fantastic value for money. You cannot complain when it comes to the amount of food you are presented with. The quality of food is exceptional and presentation is great too. We loved it so much we will be going again next week. Thank you so much to all the staff. We thoroughly enjoyed our evening.

A cosy, friendly pub, charming landlord and a decent Sunday roast.

We booked for Sunday dinner, lovely inside. Attentive staff, and the food was really good, good size portion too. Definitely be returning

The food is good, last time we came we came as a group of 6 and we were facing a dirty kitchen door and a dirty bin. I pre booked on Saturday morning for Sunday lunch and asked not to be sat facing the kitchen and dirty bin. The lady said she would try, I did explain that I would rather eat somewhere else than be facing the kitchen door and bin. When my partner and I arrived we were shown to the nearest table possible to the kitchen and bin.

Even though I booked on recommendation I found the food very average & bar staff could have been more attentive. Few options on menu were not available.

Great meal, lacked some ambience. Food was superb. Ordered the Duck. Two ultra small pieces came out. Was very disappointed. When asked, told it's expensive cut off meat 🤔 Really? I wish I'd have taken pictures to show how I mean about small. Two of us ordered the Duck. We think one small breast was shared between two people. Seriously. X

Booked a table as we ve received a voucher for 2 course meal as a gift. Arrived here all closed, literally shut. Online shows open today until 11 pm. They’re taking bookings but restaurant is closed. Outside a sign stating we are closed Monday and Tuesday. Very disappointed!

We booked to go to the grey ox on the 12th Feb as an early valentines treat. I had bought a groupon voucher in Dec and made the booking on groupon when I purchased the voucher. On arriving at the restaurant we were met at the door by a man asking,abruptly, if he could help us. We told him we had a booking to which he replied that we didn’t. We told him we had booked with groupon and I got my mobile out to show him our booking to clarify. To which he told us that he didn’t care about the email and told us there was no chef and no staff, told us to take care and slammed the door on us. If you are thinking of buying a groupon voucher for the grey ox I would advise against it. Groupon have been unable to get hold of the merchant and have refunded me with groupon credit rather than refunding my money. The groupon offer is still on sale dispute groupon not being able to make contact with the merchant. We have tried to contact the grey ox to resolve to problem but the phone just rings out and then goes onto a message saying the mailbox is full. Won’t be returning to this restaurant.

Just lacking a few vegetarian options. One on the night we went was not suitable and caused an issue.

Our daughter bought us a groupon voucher as it was her dad 60th we went tonight Thursday snowy February night. I didn't know you had to book on Groupon as it was given as a gift so booked table through Gray Ox website. We sorted out with lovely waitress. Told us to go on groupon and book a Monday or Tuesday night so they would get paid. We couldn't book following week so booked week after. When I went to the toilet a man approached my husband and asked why we had booked the 19th. He explained why and then Aiden started on about heating and lighting the pub, giving us food and he will not get paid for 3 weeks. Then mumbled something as he walked away. The food was top notch, table service excellent. Wonder then why there were only 6 people dining. Maybe there is a management issue. Unfortunately we will not return again.

A nice evening Infront of the open fire, although had to ask for it lighting. Thank you to the Customer who arranged that for us.

We called in today and had a meal which was lovely. The only problem was when got the bill they had charged us £16 for the burgers when they were £15 on the menu and there was service charge, I didn't see this displayed on the menu. I Don't think we will be calling again.

Squeezed our party of 5 in with a big table on the upper side of the pub. They were all very loud and one of their topics of conversation was the poo in one of the children's nappy!? Not conducive to pleasant dining. The beef was very chewy but in general the food was OK. The pub is looking shabby with wallpaper peeling off because of the damp. Given the choice of establishments we have these days, this place wouldn't be one that I would return to. I would suggest that anyone reading this review should try elsewhere too.

Food was good but service severely lacking. On the cusp of getting up and approaching someone every time we finished a course as we felt ignored for so long

Great food, good service and the wine is lovely too. We had the crispy pig cheek & black pudding starter which was delicious. The lamb and beef roasts were both cooked perfectly, lots of veg & good Yorkshire’s. The desserts were outstanding especially the sticky toffee pud. It was busy but the service was still great. Would definitely recommend and we’ll be back.

Food, Atmosphere and Service all excellent. With Amazing value thrown in. Thoroughly recommended.

My daughter recommended the Gray Ox to us and the first time we went I had the large haddock and chips. It was amazing. We recently went back for my birthday, my choice I could have picked anywhere, but I wanted to see if the fish and chips were just as good. They were! My son and I both had the large Haddock and chips and my wife the small haddock and chips. The small Haddock was a decent size, we've had smaller served to us in many chippys. The chips are cooked to perfection, nicely browned but not too crispy and are soft inside. I would have to say after two seperate visits the fish and chips are consistently the best I've ever had.

Visited at lunchtime, using a groupon voucher bought for us as a Christmas gift. There was a good choice of food and we were very pleased with our choices. My only criticism would be, despite a warm welcome on a particularly cold day, the building certainly wasn't.

I've written and submitted two reviews at the request of The Gray Ox, but neither have been published... to my knowledge. Lunch was delicious I can't deny, but the welcome, the ambiance the lack of Christmas decorations was very disappointing. We sat at a table for two next to an amazing fireplace, without the advertised roaring fire! This table was also adjacent to both the kitchens and the toilets, resulting in a very disruptive passing by of both public and staff the whole time. My friend was in a draft throughout with a shaft of cold air each time the kitchen door opened (as obviously a outside door or window was wide open) The staff were barely old enough to work and had clearly had no training as to customer relations ( which was no fault of theirs) after an increasingly uncomfortable time we left before coffee and to add insult to injury we were charged £20.00 more than the £90.00 quoted when I'd originally booked, months before. Never again, the food would have justified a good Sunday lunch, but in no way did it make up for the lack of festive cheer. Good luck to future diners, but it won't be us.

Lovely evening spent with the family. We tried a range of items from the menu. The burger was beautiful, the steak a decent size, the scallops were beautiful. I went for the small size haddock and I am glad I did it was huge! Atmosphere was good apart from a slightly rowdy group on the next table. The service is in all honesty a bit slow but the staff are really nice. A little more expensive than an average pub but the food is a cut above.

Good choice of food on the menu, amazing quality, great service, cosy atmosphere. We were a party of 14 which appreciate isn't always easy to cater for but nothing was an issue, service was good, glasses always full and the food was incredible. After being let down by another venue, we only booked this a week ago and the guy we spoke to on the phone was so welcoming and couldn't accomodate us enough..everything happens for a reason! Been a few times before, food is always good and will soon be back. Thanks for having us x

Booked here for Christmas dinner, the staff were friendly and helpful, the service was great and the food was amazing, absolutely loved it, would definitely book here again for Christmas, well done to the whole team, thank you for making Christmas Day a really good day for me and my family !

4 adults visited using a Groupon voucher. Upon entering the pub there was no one to greet us. The landlord noticed this and came across to us. I said we had booked and was told there was no record of our booking. I said it was a Groupon booking and he said ok, you can sit here. This table for 4 was outside the entrance to the toilets and the kitchen. We were on our own apart from passers by. The main rooms of the pub were busy and buzzing, we were sat in a dark area on our own. Not what I paid for really, I expected for the cost we would be in the main areas of the pub. Very disappointing. The service was not too bad but the waiting staff were all young people with not much experience. There was no check back on any of our food until we had finished, no offer of drink refills until asked. The food was very good and would have been better in the right surroundings. Disappointing evening out for the family after we expected an evening to remember. But not for the reasons given. We will not be revisiting or recommending the venue after this experience.

Lovely and friendly, great staff and fab food .

As always, an excellent meal. The food was delicious and the service was brilliant. All staff very friendly and attentive.

Sadly gone downhill to what it used to be several years ago. Appalling management, lack of customer care, just keen to take your money. Very young waiting staff are pleasant enough but watch out for the landlord who is rude & condescending, thinks nothing of talking down to you in front of other diners if he doesn’t get his way. Food was ok but massively overpriced for the portions served. Having looked at other recent reviews it seems we’re not the only ones who were disappointed with the Grey Ox. We won’t be returning either!

A hidden gem of West Yorkshire, a really lovely pub

We went to the Grey Ox after a dog walk. There were a few tables in when we arrived (we didn't have a booking) We initially stood at the bar waiting to be served, after a few minutes I asked the waitress if we could have a table and some menus. She showed us to our table and handed us the menus and said she would be back to take our drinks order. After waiting nearly 10 minutes she came over to take our order; at this point we were ready to order food so asked if we could order both to which she said "No" she went on to say that there was a table who sat down before us so she had to take their order first. We ordered our drink (which took around 5 mins to come) We again waited another 10 minutes at which point I went to the bar and said that I would like to order food and if there was an issue. Eventually our order was taken. The food was lovely but the service definitely let it down.

After emailing the restaurant privately I had hoped for some form of apology but have regretfully been ignored. As a family we often visit your restaurant, we all live a distance from each other and find the pub a great location for us all to be able to meet up and enjoy the excellent food offered, we have been many times as a larger party and sometimes a smaller group, but always bringing our dog. On Sunday I came with my partner, dog and met my parents, who made the booking. After us locating my mum and dad in the restaurant and getting sat down and comfortable we were abruptly approached by a member of staff who was quite confrontational in her way of dealing with us in that we hadn't made it known in the booking that we were bringing a dog along "did you tell us you were bringing a dog?" . We were told "you're not allowed to have dogs on the carpeted area and we have no room elsewhere".... After asking what this meant for us, the member of staff asked us to put our dog in the car. As this was obviously the only solution to be offered up to us we decided to leave, and we went elsewhere for our meal with not so much as an apology. we were all actually made to feel really embarrassed, the member of staffs attitude, as mentioned was quite confrontational and made the matter very public as she didn't have the slightest bit of discretion with how she dealt with the matter and was more than happy for other patrons to be privy to the "conversation". We have been numerous times before and have always brought the dog along and this has never been an issue, I remember in our initial booking for the first time we visited we asked if you were dog friendly, which is another reason we booked. No where on your website does it mention there are only certain areas of the pub that dogs are welcome, nor does it mention you have to make it known there is a dog in the party. We presumed a dog friendly restaurant was dog friendly. I personally mange a small staff in an independent business and frankly would be mortified if a member of my team dealt with a paying customer the way we were treated on Sunday. It was embarrassing and we probably won't be returning. Again, it is just something I wanted to highlight and you may wish to address the customer service skills of your staff. My parents had ordered and paid for drinks they didn't even get to finish yesterday as we were turfed out. It is such a shame as we always enjoyed our previous visits.

Fantastic food and service didn't know how to make a Bailey's coffee but hay ho the food and service made up for that

Fabulous lunch today we had Scallops and parmesan and truffle fries .We havebeen coming here for years and we have never had a bad meal. The staff were friendly and efficient and the owner Aiden always makes us welcome. Cannot wait to return !!!

We were heading into Leeds but the M62 was bumper to bumper so we came ooff and at 11.50am telephoned The Gray Ox ask if they could fit us in it being a Friday and after a slight hesitation a lady said yes no problem....

My husband and I had been here once before and had a nice meal. Our friends found a Groupon deal and suggested we all went together. The service was very slow and people around us who had arrived after us were being served before us...

The food was tasty, staff were nice, but the place seemed tired and grubby. The website needs an update too 😕 Needs some tlc…

Lovely beer garden round the back to enjoy a chilled drink. Food is lovely and great for occasions and treats. Always feels special to eat here.

Great food, staff and atmosphere. Brilliant 👏, thank you.

We had not visited for a while so decided to try what used to be one of our favourites. It was a Saturday lunchtime and we enjoyed good service in a nice atmosphere. We can recommend all of the sandwiches from the Fish Butty to...

Never been before great food would recommend to all

Could do with refurbishing and a good clean a lot of dust about

We came here for an evening meal and having not been for sometime we realised it was pre covid since we last came so decided it was time to come back & we were so glad we did. The surrounding are as always warm &...

What can I say but absolutely superb in every way from the food to the service. Millie our waitress was absolutely brilliant, and the food was amazing,it was my third visit here and it didn't fail to impress. We had the sirloin and sides, absolutely...

Sunday roasts are good, but you get very little, we both got literally 2 potatoes each and a smol helping of mash, although admittedly they are quite good. The beef was kinda overdone and dry. A toilet refurb would be a shout.

This was a birthday lunch treat for myself, my partner had got a deal via Groupon, she had been here years ago and had a great evening here. On this occasion we were welcomed by the owner, he was warm, engaging, knowledgeable about all menus,...

Family of 4 with GROUPON, I had the scallops with chorizo, really enjoyed theses, cooked perfect, husband had duck leg salad, said it was very tasty and a nice size portion. My two boys both enjoyed their starter of soup and prawns. For the main,...

The food was amazing, we couldn't fault it, portion sizes were generous. I was hoping to try something from their dessert menu but no room, after a starter of scallops and a main of beef cheek. Compliments to the chef !! The furniture though is tired which was the only thing that let our visit down. Just some chair covers would improve the rooms. Otherwise a fabulous visit .

Our second visit here and we absolutely loved it,the young lady who waited on us was brilliant and the food was amazing, starter's we had the scallops and chorizo and duck leg salad. The scallops were cooked perfectly and my salad was beautiful. We picked...

A very warm welcome and attentive but not intrusive service await. Aidan the owner is clearly passionate about what he does and the experience of his guests is obviously important to him.The food was excellent, well cooked pigeon breast and braised beef cheek for me. The cheek was fantastic, the meat tender and melt in the mouth. We will definitely return.

Arrived slightly early for our meal and were shown to our table. The pub was almost empty with just another table occupied and a man at the bar. We were asked for our drink order before we had even sat down. The drinks then took...

Poor service let down the food.

Fantastic meal, and Fantastic service

Had the sausage and mash . It was a very generous portion and tasty. Shout out to the young waiter who was so efficient and did a very fine job.

A very welcoming traditional pub. The roast was outstanding. Met for my Dad's birthday on Sunday, roast potatoes and mash were particularly good. Oh and the gravy, yum! We will be back, it's a good meeting point between Yorkshire and Manchester for us.

Attended with a friend for a meal. Lovely surroundings, lovely place to catch up with a friend. Always had good meals here until this occasion. The table we sat we at did look clean however it put us off a bit as the table was...

Amazing Yorkshire Pudding and Sticky Toffee Pubbing.

Waited 40mins to place our order on a booked table staff not customer focus table not very clean we will not be back plenty of choice around here all with much better service.

Great find, with great food and great staff! Went on a friday night, with a group of my close family. We arrived about half an hour early, and was greeted by a lovely waitress as soon as we walked in and showed us to our...

Very poor service long wait to order food waitress had a couldn’t care less attitude she was obviously very fed up perhaps the three waitresses who came to tell us she would be with us next had used their time to take orders it would...

We enjoyed a family lunch at the Gray Ox. The staff were friendly and helpful, the food and beer was great and reasonably priced, and the pub has a great ambiance. We will definitely be returning.

we didnt eat but what we saw looked very nice, we want to return to sample the menu it did look that good staff was amazing polite and very well mannered , great at there job

The food was good, the service was also good, but they put a £25 gratuity on the bill, I did not realise until the following morning when I looked at the bill the original bill was £254, the just over £25 gratuity, now if this...

The low key atmosphere was just what we wanted for a Monday evening. Made welcome but no pressure. Lots of information about service times which was a nice touch. All the food very well presented and really enjoyable. The intriguingly named "lamb lollipops" well worth...

We reserved a table for two at the Gray Ox via a Groupon deal. On arrival, we were shown to a 2-person table where: ... one chair protruded into a walkway. ... the table top was sticky, most likely due to it being rundown. We asked for another table, and were informed that, with the exception of worse tables (e.g. near the toilet), they were fully booked. However, while we were dining, couples arrived with no booking and were shown a table. Also tables that would seat 3-4 were given to couples, and there remained unused tables when we left. There was a mix-up on the starters; whereby, due to miscommunication, my partner didn't receive hers, so we opted for a post-meal dessert instead. The food itself looked well-presented (pics attached), but the portions were small for the price. There was only one menu choice for vegetarians, and none for vegans (menu attached). The scallop starter and linguine main came with lemons; however, there was nothing with which to squeeze it. For inclusion only, there is no flexibility in the deal - The Groupon deal included a glass of wine each. My partner was driving, so asked if she could have a (cheaper) J2O instead of wine, but this was denied. Fair enough. The Groupon deal also touted a roaring log fire, but we were not seated near a fire, and couldn't see one lit. I guess it's only lit in winter. In conclusion, we felt like 2nd-class, possibly because we booked through Groupon, and sadly won't be dining there again.

We reserved a table for two at the Gray Ox via a Groupon deal. On arrival, we were shown to a 2-person table where: ... one chair protruded into a walkway. ... the table top was sticky, most likely due to it being rundown. We...

Absolutely fantastic food that was cooked to perfection. The drinks was excellent as with the service. I can't wait to go back so keep up the good work.

Excellent views great food wonderful atmosphere

Been to this restaurant many times over many years but my niece came to visit from Australia with her family one was vegan and at short notice 2 minutes sorted him out with a real good 3 course meal. We had large fish and chips...

Best steak sandwich ever. Sat outside in the sunshine, great service and good food. Unfortunately it was early on a Thursday so not busy so can't comment on atmosphere.

Place was not busy but stood at the bar for 5 mins before one of the three young servers could be bothered to serve me. Place is clean but very dark and dull-thought I'd walked into a cave, think torches need to be handed out...

We think that this is a great venue. The prices may be a little higher than average in the area but the cost is well worth while. Food is always delicious, home made and beautifully presented. There is a good choice on the menu including...

We went to The Grey Ox on a Saturday night. There was a group of ten of us and we were put in the private dining room upstairs. The ambience was nice and the service was good. The food I ate was lovely. I had...

Food was amazing. Service is terrible. Asked to take the 10% service charge off was told no by the manager. We were going to give cash instead. Was immediately asked to leave after refusing to pay said service charge.Not worth a visit purely for the service

We went to The Grey Ox on a Saturday night. There was a group of ten of us and we were put in the private dining room upstairs. The ambience was nice and the service was good. The food I ate was lovely. I had crab followed by seabass. The addition of a Bluetooth speaker in the room so we could play music was a nice touch. Although I say this there were some major flaws with the evening. They cannot cater for vegetarians with out preordering??!? We were not told this in the booking process. It is not clear on the website that anything not containing fish or meat needs preordering. There are a few items marked as need to be pre-ordered, but it is not clear that the entire vegan menu needs to be a pre-order and there is not a vegetarian menu available. If there is not a vegetarian menu to view online how can you preorder a vegetarian meal? This is mind boggeling to me? In this day and age to expect a vegetarian to pre order and not even let us know this in the booking process is appalling. This meant that my mother in law couldn't have a main meal. No alternative was offered, little apology was given and there seemed to be no effort in rectifying the problem. We were just told she should have pre ordered. She didn't want to make a fuss and start the evening on a bad note so ordered some sides. Disgraceful Four of our party had steaks, these were very fatty. If you are going to discriminate against vegetarians then your meat should be perfect, no lee way on the quality of the food you do serve if you can't cook meals not containing meat or fish. The last issue we had was when the bill came they had charged us £50 for use of the private room! We had not requested the private room or were we told there would be a charge for it. This was put half way down the bill, as if the charge was hidden. We questioned this and it was taken off the bill, but the 10% gratuity on top of that £50 remained on the bill. The fact they tried to charge us for the room in itself left me feeling disgruntled and as if they were trying to rip us off. This was a meal out for my birthday. I have mentioned some positives, but I left feeling angry, ripped off and disappointed. I will not be returning.

Only called for a drink this time but on a previous occasion had a meal which was lovely.