The Golden Heart in South Gloucestershire

The food and drinks inside certainly compliment the lovely looking pub that it is. Our food was hot and tasty and service alongside it was excellent.

Bar was almost empty but waited ages to get served as the one staff person was attending to someone in the restaurant. Beer was overpriced (London prices) and not especially welcoming. Looked at menu with intention to come back for a meal. Nice menu and restaurant layout but not a family type place unless you have plenty of money.

Went for a retirement celebration. Great food for the price and staff happily accommodated us needing an additional table despite other Christmas parties being in.

Right, where to even begin with this culinary catastrophe at The Golden Heart Bristol last night? I took my family, bless their cotton socks, for what I hoped would be a pleasant Sunday supper, and it turned into a right dog’s dinner. Let me tell you, it was less Golden Heart and more lead balloon. First off, the fish and chips. Now, I've seen better chips clinging to the bottom of a deep fat fryer after a week's worth of abuse. These were cold, soggy, and about as appealing as a wet weekend in Weston-super-Mare. One portion even came with a fish fillet that looked like it had been through a shrinking machine – half the size of the others! It was like they’d run out of fish and just thought, "Ah, sod it, they won't notice." Then there was my mother, God love her. She asked if she could swap her mushy peas for another vegetable. A reasonable request, you’d think? Oh no. What arrived was a small mountain of raw peppers and cucumber, chopped with all the care of a toddler wielding a butter knife. It was like they’d raided the salad garnish and called it a day. My son, bless his heart, ordered the “prime” cheeseburger. Prime? It was drier than a nun’s biscuit! He might as well have been chewing on a handful of desert sand. And the cherry on top? He woke up in the night feeling nauseous. I wouldn’t be surprised if that burger was the culprit. And finally, the seafood linguine. Oh, the linguine. It was so bland it could have cured insomnia. I took a forkful and honestly, I nearly choked. It tasted like something you’d find washed up on the beach after a particularly nasty storm. It was borderline off. It was clear that the chef was phoning it in and not putting their heart and soul into their cooking. This wasn’t a cheap meal, either. I feel ripped off and embarrassed in front of my parents. I won't be going back there.

Had 2 Sunday lunches, which arrived 2 mins after placing the order! Both were cold, not just for us but every table around us complained. Saw 5 tables request new plates. The food didn't taste of anything really. Very bland. Pretty pub but below average food.

Always excellent food and always excellent customer service with genuine happy staff.. The drinks take far too long to be brought to the table so this needs improvement.

Excellent service from very friendly staff. Superb food and wine options.

We came in last night for my daughter’s 18th, having never been here before. The staff were friendly, attentive and very efficient. Dietary requirements were catered for and had plenty of gluten free options so I didn’t feel short changed (as you can in a lot of restaurants). The food was delicious and fresh and we really enjoyed it. We would definitely come again - thank you!

Great service, staff were nice and quick with everything food is lovely couldn’t fault anything at all easy to book a table.

Met here with family we hadn't seen for over a year and what a beautiful place. We had a variation of food from the menu, including a gorgeous mulled wine. We were not rushed at all and felt like we could be at our table for as long as we wanted. Our mini puddings were not served with our hot chocolate so we were offered free hot chocolates to make up for this.Two young male servers and again very pleasant and friendly. Will definitely return. Thankyou.

Went there last night with my Husband for some drinks and was served by a helpful young man called Max behind the Bar. He helped find gluten free drinks I could have and the service was amazing. Thank you Max.

Great atmosphere, lovely food and well presented. Staff were very friendly, efficient and helpful.

We all had Sunday roasts, which were excellent, service was fast and friendly and the desserts were delicious, thank you!

Lovely setting and good service. But the portion sizes of everything are very small. I had a Turkey roast dinner and there was 1 carrot, 1 sprout and 1 half of a parsnip, 2 small roast potatoes. I had to have a dessert as I was still hungry.

Such a welcoming place and the food and staff were lovely too!

I honestly think I’ve tried nearly every single item from the menu now. But this steak was lush! I swapped the chips for the chive mash & it came with garlic butter on top. If you are looking for a country pub … this is the place to go! 🫶🏻

A very well run location with a happy and welcoming staff very picturesque decor family friendly and dog friendly the food was excellent and served promptly

Great food, great service, great atmosphere. Thank you

Good food, great service and fantastic atmosphere

Nice pub helpful staff.only had a drink sold New Zealand Sauvignon Blanc which is great for me.Non alcoholic cocktails which was good for my daughter who is pregnant and struggles to find anything decent to drink when she goes out.

Great food and impeccable service. An outstanding pub!

Amazing food, great atmosphere and lovely staff. Would highly recommend. Well done!

Really nice pub and food was excellent

Had the squid starter. Best I've ever had Lamb for main really good. Great gravy and meat cooked perfectly. Good beers on offer. There were 27 of us in the group with not 1 complaint. Well worth a visit.

Beautiful old world pub very cosy and great food and place to relax with a pint

Great food, service and choices. Unfortunately one of the meals wasn't very warm and suspect had been sitting around for the second diners meal ( Pie meal not very warm, lamb dish hot). But usually perfect. Love visiting. 1 star removed this visit for one main not hot enough

Lovely food,good helpful staff,relaxed atmosphere,our pub of choice

My partner had chicken liver parfait and I had cheese mushrooms for starter, we both had beef with mash and tender stem broccoli. Negroni to start and two glasses of Chardonnay. Food, lovely tasty, portions a little small. Negronie nice, Chardonnay lacked taste. Overall very good, worth £100.00??

Beef very rough and fatty had to return had better for less money

On Tuesday, there was a girl, I think her name is Fern but I’m not too sure. Anyways, she was so lovely, friendly and very welcoming. I would definitely recommend to all my friends and family.

Lovely food , short wait times food came out a lot quicker then expected . couldn’t fault service (lady called Fern) will definitely be coming back !

First time at the golden heart with friends. Had a lovely lunch, steak & malbec pie, very well presented, nice atmosphere and very friendly staff. Fern especially was very attentive. Will definitely return!

Went out for dinner with my family and I will definitely be back again! The atmosphere was so lovely and food was very tasty. Fern gave the best service and was so helpful!!

Had a lovely meal! Food was amazing and the service was fantastic. Fern was very kind, she made sure everything was good. Thank you to her it felt very welcoming. THANK YOU so much to fern and her team

Lovely food and drinks. Fern was great at looking after us. Really recommend.

Fern was lovely and looked after us well. Food was great too.

Absolutely amazing! We had a fantastic meal on Sunday & Helena was our waitress who was outstanding! Thank you so much for the most amazing afternoon, full of fun, great food and fabulous service! We’ll be back when we’re married! Thank you again!

This pub provides delicious food, well presented and quietly and efficiently served. This was my first time here and I was taking my son out for dinner. There was plenty of seating inside and out on a very warm evening. The menu has a lot of choice and it was refreshing to see imaginative dish selection to tempt a wide range of tastes. Prices are not cheap but I felt I had good value for money. If like me you are tall you will need to watch your head because the ceilings in the older part of the premises are very low. Do try here. I don't think you will be disappointed.

Loved the warm welcome from the bar staff, the no rush, but attentive waitress and the food was absolutely wonderful.

Lovely food and good choice! Server's were fantastic. Nothing too much trouble!

The food is fantastic. Faultless, actually. Very tasty, good selection, just overall excellence.

Ate lunch here a couple of days ago at 2pm. There were no staff in the bar area and we had to walk into the restaurant to get their attention to order food. The food we had was really nice and the pub is immaculate but the lack of service really did let it down.

Lovely evening. Very relaxed . Food was great. A special mention for Grace who was very considerate and attentive to my partners vegetarian concerns. Also to Fern who was also very amiable. Demetri and Andrea

We had lunch at the Golden Heart on Tuesday 24th September. We were celebrating an event, and the guy in charge made us feel very welcome and made a fuss over us. Excellent food as always, and at the same price range as the other local restaurants.

Rubbish salad, very poor quality and value food. huge chunks of tomato, very unrefined presentation..totally disappointed with a celebration meal for our 53rd wedding anniversary meal.

Environment was great, food was great, lovely pub. Two small issues - too much salt on the Onion Rings and our dessert order was not processed (bill adjusted accordingly). Overall really enjoyed our visit.

Wanted two items from the lunch menu and neither were available! Had to chose something from the (more expensive!) main menu. Very expensive for lunchtime!! Especially as we only had one drink each!

Great food nice location. Definitely go again

I have been here a few times, got to say they provide some of the best pub food amongst all the pubs i ve ever been. This is now my standard restaurant to go whenever i have friends and relatives visiting from overseas!! Their Sunday Roast is exceptionally good!!

Had a fantastic birthday dinner at Golden Heart last night. They never disappoint! Food is 5* as always, immaculate presentation and taste amazing. Cozy atmosphere, especially with the log fire. Staff were very accommodating, friendly and polite. And thank you to Callum at the bar who finished our night off with his perfectly made cocktail's. :)

A brilliant evening celebrating our mum's 80th birthday. Thanks to Beth an the team for making it a special evening. They provided a service second to none and was appreciated by all the family.

A really enjoyable Sunday lunch. Served by very friendly staff. Lovely ambiance.

Amazing food and service, friendly team

Place was nearly empty at the time we visited. 3 tables occupied and nobody in the bar. Food was OK but nothing to write home about. Even with a 50% discount on mains it was still expensive for what it was. £11 for a G and T. Overpriced- won't be hurrying back.

Very Tasty food , well presented . and never felt rushed Lovely drinks in the non alcoholic section

Very good food , surprise there is some Asian twist in some dishes , like fried chicken and crispy duck noodles salad . Pork belly is delicious. Food was great with beautiful plating .

Service was superb, staff were accommodating as we were short on time before having cause to give a presentation in the area

We often eat at the Golden Lion as the food is amazing. We visited again recently but had a small issue with my wife’s starter. The manager who I believe is called Stu was very apologetic and offered my wife a complimentary drink as a good will gesture.

Dog friendly, plenty of parking, fast and friendly service, delicious dirty burger with beef dripping. Deserves 4.5 ⭐ We will be back, thank you 👏🏻

Met family for lunch here.we had booked in advance. Friendly staff, gorgeous food, would return

Everyone enjoyed their meals which consisted of starters, main course and dessert. However I thought the portion size for the Roast Pork Belly was extremely small compared to other cheaper options and it was a bit stranger to have to pay £6 extra for two small scallops.

I had a wonderful meal on Sunday with excellent and friendly service from Diana and Callum

Driven past many times. Glad we popped in, nice modern pub

Always made to feel welcome, excellent food and top quality service.

Such a shame to be writing this review, I visited last week with my fiancee for a celebratory meal after I was offered a new job - ironically I think this venue needs to be recruiting some new staff. The food is good and the pub/restaurant has a nice vibe but the chef and aesthetics are completely let down by the clueless at best and rude at worst staff! There’s members of staff stood round doing nothing while you have to wait at the bar, on entry with a reservation we were ignored then to be told to sit ourselves down. Drinks take half an hour to come and that with several reminders to the staff. Food comes when they want. No one checks in on you when you have food. You’re left with dirty plates between starters and main courses. It’s just awful. We asked where drinks were to be told “I don’t know” and this was on a night where it seemed quiet! Other customers were also complaining all around us - I would avoid this and go to the white horse in Hambrook instead… we definitely wouldn’t return!

Food great. Service and lovely friendly helpful staff

Great place and good food. Will be coming back

I had a great experience today at the Golden Heart, We were greeted by the Host, Stuart where he explained about we can either sit inside or outside in the beautiful beer garden, order a couple of cocktails which were top notch. Would recommend

Visited tonight alongside the family for birthday celebrations. Staff all really lovely and welcoming . Food was lovely . Service was good . Couldn’t fault experience would definitely recommend !

Brilliant food and lovely staff. Would recommend.

Great place ,amazing service from Fernanda thank you

A warm welcome and excellent service for a lovely Sunday lunch.

Lovely pub which serves an excellent roast dinner! Service was incredibly fast, staff were lovely and food was delicious.

Came here for the first time recently and can't fault anything! The food was amazing, atmosphere was lovely and our waitress Beth was so super friendly and accommodating we can't wait to come back again soon 😀

What a great night I had at the Golden Heart. The food was fantastic and the staff were brilliant. Beth at the bar was particularly kind and helpful and nothing was too much - even when some of my party were pretty demanding! Would definitely recommend to others and will be backs

Really nice and cosy dog friendly pub. The only thing that lets it down slightly is the food slightly. The side dishes are really nice but the mains have proven a little disappointing on the occasions I have visited. The cocktails are really good so it’s still a great place for a drink and light snack.

Good food, better place and great service!

Great dog friendly pub! Sat outside, lovely setting and really good food!!

Been here a few times, always delish food and a friendly bunch 🩷 Thanks Diana and Helena

Me and girls come to this pub every time we meet up. The food is delicious and it’s beautiful inside!

Incredible food as always, beautifully presented and delicious! Atmosphere great and 5* service from Diana and Helena. Will be back again soon.

Really lovely pub, with delicious food, good service and nice atmopshere. Only giving 4 stars on this occasion, as the booking system didn't work, and because I don't feel they're great for allergies/special diets. The allergens were very clearly labelled on an ipad, but the choices were very limited compared to the main menu, and I had to sign a cross contamination waiver, which I've never had to do elsewhere, and made me feel rather unsafe. The children's vegetarian options were margarita pizza of pasta and tomato sauce - children who are vegetarians can handle much more adventurous food than this, so much daughter was disappointed at the selection, although once we added halloumi fries as a side she was happier.

Fish n chips, smallist portion of rock hard chips .fish was OK full of grease Minted pea puree, well no mint frozen pees theat were mostly smashed up by a 2 year old Not worth the price they charge 7 quid a pint of shandy , 8 for larger not happy

Good food, quick service. Quaint little pub

Had a Sunday roast delivered !!! Wow !! Everything was perfect ! Huge yorkshires absolutely spot on . The bread sauce was amazing ! Gravy and the cheese donuts !! Wow !!

Visited with my husband, looking forward to a Sunday roast. We had to wait a while to place our order, but once we did it came out in about five minutes. I ordered pork, well it came out and the piece of belly pork they served me was about half an inch wide and four inches long!! I did complain and the young guy who served us was so apologetic and took it away, I said that I would have the chicken instead. He brought back a large portion of chicken, but unfortunately it wasn’t cooked well, it was still pink. The veg was ok, super huge Yorkshire but roast potatoes weren’t very well cooked. The service was good, but the food was poor. When the bill came they said they had knocked off £10 for the mistake with the pork, which was very kind of them. However, we wouldn’t return for food in a hurry. In addition, the toilets were not clean and in desperate need of redecorating. On the plus side the garden is lovely.

Had a lovely lunch this week, having given myself the afternoon off 😃 Guy and Maya were really friendly and helpful, and the lunch menu was excellent. Thank you, and to the chefs.

Lovely staff really lovely pub and restaurant I recommend the pie it is amazing As I had a voucher because it was my birthday My daughter came We both had goat cheese for starters and the pie for our mains Both were delicious We both were to full for a dessert The food was delicious and we really liked it Thank you so much Great service and lovely food Many thanks

A family lunch to celebrate a 63rd Wedding Anniversary. The staff went above and beyond to make it a special occasion. We were a party of 12 and the food was all served hot and at the same time. Diana was excellent in making sure everyone had everything they needed. Thank you to all the staff.

Family afternoon Sunday roast, wife 2 kids. We had 2 adult roasts and 2 kids meals. Roast were slow to come out. Kids meals were small but all in all was a nice afternoon.

Great service, beautifully situated, delicious food.

I paid £16 for a small tomato salad with 2 of the main ingredients missing. The description sounded great - the reality very different - really disappointed. There was no coffee or tea available after the meal and the lemon tart was very similar to an M&S version - all in all very overpriced.

Lovely restaurant and friendly staff. We had drinks in the garden and then went in for food in the restaurant. The bar staff were very efficient especially with it being busy because the sun was out. Waitress was attentive and ensured we had everything we needed. Definitely recommend and we will be back!

Was visiting from New Zealand and went out for dinner with friends. It was well worth the 30 hour flight for their fish and chips and amazing service from Max. All of the meals looked great and everyone enjoyed their food. We would definitely recommend the lamb shank, the pie, the fish and chips and all of the desserts. I look forward to future trips and will recommend the Golden Heart to all of my friends in New Zealand.

Over the years been here many times, mainly for evening meals when it has usually been very busy. More recently it has been for lunch and for the last two visits the restaurant has been embarrassingly quiet with perhaps two or three tables occupied. Presumably this may be because of traffic diversions due to the M4 bridge closure. The food is always good, though a bit pricey but the set lunch menu is a good option.

I Have been to the Golden Heart a few times now and have always been happy with the service and the food is amazing. It’s definitely a place to visit.

Never had a bad meal at the Golden Heart. Great food and service. Stuart always go above and beyond. Will be back.

Wonderful food and great service from Stuart, will come again

Only stopped for a pint , but nicely furnished pub and the food looked nice .

Had a lovely meal with my partner, the food was delicious and the service was excellent, especially from Stu. Will be visiting here again definitely!