The Golden Heart in South Gloucestershire

Had a lovely roast dinner at this pub, would highly recommend. Special mention to my waitress Beth! She was lovely and made sure we had everything we wanted!

Great service, beer and a Sunday roast. It's not the cheapest around but the quality and atmosphere is too

Such a great date night spot. Food and service was spot on, will be back soon.

Had a fantastic meal here, flavours were amazing and cooked to perfection. Stu gave perfect service and was very helpful.

A very disappointing Sunday at the Golden Heart i'm afraid. The menu is more limited on Sundays compared with during the week, as clearly they are emphasising their Roast Dinners. Upon arrival we were told there is no Roast chicken left today. Ordered Roast Beef as did a few others in our group, however a few minutes later we were told there was not enough Beef left so one of us would have to order something else. When the remaining Roast dinners were served, there were no Yorkshire puddings, when we queried this we were then told "sorry but we've run out". At this stage we complained that we were not happy as this should have been mentioned when we ordered. The food that was served was barely warm and did not look much, bearing in mind the cost as well. To top the evening off, the waiter spilled a drink over two of us a few minutes later. On receiving the bill, the cost of one of the meals and desserts had been removed as a good will gesture, which was appreciated and fair. But, given the whole experience, we certainly won't be rushing back!

Had an amazing meal here last night! Amazing service from Stuart and his team - I’ll definitely be coming back!

Really friendly staff and the food was banging. Good vibes

Lovely evening, lovely food while catching up with my sister. Sticky chicken for starter and then Dialo pizza. Delicious. Shout out to all the staff that was working tonight. Thanks to Beth and Guy for a friendly welcome.

Superb pub, excellent food and even better service. Stuart and team are excellent! Lush garden for kids and the roast sharer - DO IT!

Top drawer inn for service from staff through to food and drink in the dog friendly section, make our visits even more regular, bringing more guests each time with us to enjoy the experience

Sunday roast was ok wouldn’t rush back, decent taste but not very hot.

We had the wine and dine menu, the service was excellent. Diana was our waitress, she was very attentive. The food was excellent, the sticky chicken never disappoints. The rib eye was full of flavour and very little fat! The chocolate bomb for pudding was lush 😋 will definitely be returning and will be recommending to all friends and family!

Golden Heart Winterbourne: A Birthday Feast Fit for a Feline? My daughter's always loved the Golden Heart, so we braved the culinary unknown for her 13th birthday. Spoiler alert: Gordon Ramsay wouldn't have been impressed. First up, the "dirty burger" with "pulled beef." Now, I'm no Michelin-star chef, but I'm pretty sure "pulled beef" shouldn't resemble something I might feed my cat. As you can see form the picture a sad pile of fatty beef chunks (I had 5 in my burger) that looked more like leftover Sunday roast rejects. I flagged down a waiter who promptly disappeared into the sunset. (kitchen, toilet, went home... I did not see him again) Luckily, another waitress offered to help me and after listening to my complaint (and agreeing with me and telling me she had spoken to the chef about this issue previously) , brought me a tiny plate of the same "delicacy." to supplement my original meagre portion .... Because who doesn't love a second helping of mystery meat? My son's cheeseburger was also cheeseless, apparently because the sauce had "cheese" in it. Ah yes, that famous cheese sauce that squirts out of a plastic bottle and tastes vaguely of plastic itself. Genius. Oh, and the burgers? Cooked so long they were practically carbon dating material. I'd have complained more, but my daughter was having a blast, and who wants to be that parent? I'm still awaiting a response 2 weeks after complaining to the owners. So, if you're looking for a gourmet experience, steer clear. If you fancy overpaying for questionable meat and a side of disappointment, then the Golden Heart is your place. Personally, I'll be going elsewhere.

The staff were welcoming and friendly, the restaurant was clean and well laid out the food was amazing. My guests and I were extremely satisfied and will highly recommend to friends and family and we will visit again in the future

We visited yesterday lunchtime - me and my brother along with our mum and my dog . The pub was warm and cosy and very welcoming to all of us including the dog . The food was exceptional and coupled with excellent service. We eat out regularly in the local area and this was with no doubt the best we have experienced. We will definitely be back and highly recommend it.

Staff very friendly and attentive. Stopped for drinks and some light food which came out quick. Pizzette was great and chipotle chicken also very tasty.

Local venue booked for lunch with a group of friends. On the Pub's website there is clearly a "lunch time time menu" - Monday to Friday - £19.95 (2 courses), or £23.95 (3 courses. (12.00 - 5.00pm), which we have had on previous occasions. On arrival this was not mentioned, and menus provided for the "more expensive alternative". When queried, waitress advised, "not available on Fridays"...so we showed her their own website on a mobile phone to prove existence of said offer. She had to go and check with Manager. Once confirmed, we all then ordered from the lunch time menu. After raising this query, we were left feeling very uncomfortable in the way this issue was dealt with. If there are special "menus", then staff need to know about them, or "don't offer them". There were glasses on the table, but no "drinking water" offered. A service charge was also included automatically within the final bill............Not the best experience. Unlike other restaurants, no staff member asked us if "everything okay with your meals" once we had started eating. I must point out though, in fairness to the venue, the food served was tasty, and well presented. Prices on the standard menu seem expensive.

Lovely Gastro pub serving high standard of food. Very comfortable and relaxed and great service

Before I start I'm not one to complain about places but we dined here on 1st Feb, and it was not a great experience at all. The food was very meh at best and for the price of the food, I would definitely not eat here again. The service was shocking, the restaurant wasn't even busy and we barely got seen to buy staff. Even when we finally got a hold of a staff member to order it took around another 15 minutes for the staff to take our order. Not once did we get asked if we were enjoying the food, or come to ask if we wanted to order more drinks when our drinks were done, the glasses were just taken from our table. Once our meals were finished we asked to see the dessert menu, we then waited 20 minutes before asking the woman collecting glasses from another table to have the dessert menu again. Once we got the menus we weren't asked if we wanted to order for another 15 minutes. So we just asked for the bill which we waited half an hour for, only reason we got the bill eventually was because we were going to leave and pay at the bar. I would 100% never come back to this pub. I would like to wonder what happens when this pub is actually busy.

Brilliant service on a busy Saturday night but the food was exceptional. We moved from the dining area to the bar after our food as it was quieter and they kindly offered to move our tab. It was a great night if i had to look for anything not perfect it was being a small table for 2 between several big groups but that's just another compliment that the venue is so popular!

Last time we came here was before covid and we had a great meal and yesterday was no different. Great service and lovely food. They were even able to accommodate our individual food swaps due to not liking something. The desserts, although a little pricey, were delicious. I had the chocolate bomb and it was fantastic. We had a lovely round table for 5 of us and it was facing the garden which was a nice view. My guests called it a little bit of countryside. There is plenty of parking but it is on a slight slope. Unfortunately all the blue badge spaces were full when we arrived so we had to be dropped by the door while my husband parked further down the car park. I would recommend this pub.

Warm welcome by gentleman at bar at front of house. He booked us in and took us to our table, and explained how everything would run. He was sociable without being over the top, and then took drinks order. The lady Helene who served us was extremely pleasant and helpful. She was, like all the staff very efficient and we were not waiting long at any time. The food was extremely good, and the puddings unique and unusual, which we thoroughly enjoyed. This was our first visit to the Golden Heart, and we thoroughly enjoyed the atmosphere, outlook and rooed. We have already booked for Valentines,. so you should assume that we were very happy with our experience

Service is tops everyone friendly and welcoming and helpful food excellent

excellent meal with 4 family members

I went here with a few friends a few weeks ago for Sunday lunch. (December 2024). I was quite disappointed. It was one of the highest priced roasts in Bristol. I had the pork. It came out with hardly anything on the plate! The pork was tiny, literally about 5 bites. Big Yorkshire pudding which was nice but very limited veg that you have to share with another person. We had to ask for more gravy. Small amount of food for the price. Very expensive for what we had. Thankfully we had a voucher for a free starter and thankfully they do NHS discount which was nice of them. Nice atmosphere and pub. Funny smell when we walked in, smelt like urine. Obviously it wasn't, it must have possibly been fish but not pleasant. We were also asked to vacate the table after only 1 hour 30 minutes. We didn't have dessert as we wouldn't have had time! I won't be going back in a hurry.

We recently celebrated my dad’s 80th birthday at The Goldenheart and there were 11 of us. I don’t normally write reviews but this place deserves one. From the moment we arrived to us leaving, the service was above and beyond and the food delicious. It has a really pretty restaurant area and I imagine in the summertime eating outside the views will be incredible. Thank you to the staff for making it such an incredible day, we really appreciated it. We will be back. Amanda

Delicious food and amazing service!! Will definitely be coming back. A big thanks to Emily for being so kind and helpful

I had a really great meal at the golden heart and amazing service from Emily

Lovely staff, incredibly attentive and welcoming. Service was prompt without feeling pressured and very professional. Food was delightful, my only personal criticism is about portion sizing being a bit under my expectations but otherwise a lovely outing to the Golden Heart. Truly do recommend stopping here.

Stuart and the guys at the pub are very welcoming, great atmosphere and lovely open fire. Will definitely be back :-)

The food and drinks inside certainly compliment the lovely looking pub that it is. Our food was hot and tasty and service alongside it was excellent.

Great staff, amazing food and lovely building, would recommend to anyone!!

Bar was almost empty but waited ages to get served as the one staff person was attending to someone in the restaurant. Beer was overpriced (London prices) and not especially welcoming. Looked at menu with intention to come back for a meal. Nice menu and restaurant layout but not a family type place unless you have plenty of money.

Great environment and lovely food — perfect for gatherings with friends and family. Highly recommend the scallops, they were fresh, perfectly cooked, and packed with flavor!

The food is delicious and the staff amazing, if I had the food without looking at the price I would have been surprised by how cheap it is, thank you guys 😋

Lovely meal to celebrate our Golden Wedding Anniversary. Thank you for your care and gluten free provision.

Always made to feel welcome, excellent food and top quality service.

Food was Lovely the Company was great, All in all Very nice.

Went for a retirement celebration. Great food for the price and staff happily accommodated us needing an additional table despite other Christmas parties being in.

Right, where to even begin with this culinary catastrophe at The Golden Heart Bristol last night? I took my family, bless their cotton socks, for what I hoped would be a pleasant Sunday supper, and it turned into a right dog’s dinner. Let me tell you, it was less Golden Heart and more lead balloon. First off, the fish and chips. Now, I've seen better chips clinging to the bottom of a deep fat fryer after a week's worth of abuse. These were cold, soggy, and about as appealing as a wet weekend in Weston-super-Mare. One portion even came with a fish fillet that looked like it had been through a shrinking machine – half the size of the others! It was like they’d run out of fish and just thought, "Ah, sod it, they won't notice." Then there was my mother, God love her. She asked if she could swap her mushy peas for another vegetable. A reasonable request, you’d think? Oh no. What arrived was a small mountain of raw peppers and cucumber, chopped with all the care of a toddler wielding a butter knife. It was like they’d raided the salad garnish and called it a day. My son, bless his heart, ordered the “prime” cheeseburger. Prime? It was drier than a nun’s biscuit! He might as well have been chewing on a handful of desert sand. And the cherry on top? He woke up in the night feeling nauseous. I wouldn’t be surprised if that burger was the culprit. And finally, the seafood linguine. Oh, the linguine. It was so bland it could have cured insomnia. I took a forkful and honestly, I nearly choked. It tasted like something you’d find washed up on the beach after a particularly nasty storm. It was borderline off. It was clear that the chef was phoning it in and not putting their heart and soul into their cooking. This wasn’t a cheap meal, either. I feel ripped off and embarrassed in front of my parents. I won't be going back there.

Had 2 Sunday lunches, which arrived 2 mins after placing the order! Both were cold, not just for us but every table around us complained. Saw 5 tables request new plates. The food didn't taste of anything really. Very bland. Pretty pub but below average food.

Always excellent food and always excellent customer service with genuine happy staff.. The drinks take far too long to be brought to the table so this needs improvement.

Excellent service from very friendly staff. Superb food and wine options.

We came in last night for my daughter’s 18th, having never been here before. The staff were friendly, attentive and very efficient. Dietary requirements were catered for and had plenty of gluten free options so I didn’t feel short changed (as you can in a lot of restaurants). The food was delicious and fresh and we really enjoyed it. We would definitely come again - thank you!

Great service, staff were nice and quick with everything food is lovely couldn’t fault anything at all easy to book a table.

Met here with family we hadn't seen for over a year and what a beautiful place. We had a variation of food from the menu, including a gorgeous mulled wine. We were not rushed at all and felt like we could be at our table for as long as we wanted. Our mini puddings were not served with our hot chocolate so we were offered free hot chocolates to make up for this.Two young male servers and again very pleasant and friendly. Will definitely return. Thankyou.

Went there last night with my Husband for some drinks and was served by a helpful young man called Max behind the Bar. He helped find gluten free drinks I could have and the service was amazing. Thank you Max.

Great atmosphere, lovely food and well presented. Staff were very friendly, efficient and helpful.

We all had Sunday roasts, which were excellent, service was fast and friendly and the desserts were delicious, thank you!

Lovely setting and good service. But the portion sizes of everything are very small. I had a Turkey roast dinner and there was 1 carrot, 1 sprout and 1 half of a parsnip, 2 small roast potatoes. I had to have a dessert as I was still hungry.

Such a welcoming place and the food and staff were lovely too!

I honestly think I’ve tried nearly every single item from the menu now. But this steak was lush! I swapped the chips for the chive mash & it came with garlic butter on top. If you are looking for a country pub … this is the place to go! 🫶🏻

A very well run location with a happy and welcoming staff very picturesque decor family friendly and dog friendly the food was excellent and served promptly

Great food, great service, great atmosphere. Thank you

Good food, great service and fantastic atmosphere

Nice pub helpful staff.only had a drink sold New Zealand Sauvignon Blanc which is great for me.Non alcoholic cocktails which was good for my daughter who is pregnant and struggles to find anything decent to drink when she goes out.

Great food and impeccable service. An outstanding pub!

Amazing food, great atmosphere and lovely staff. Would highly recommend. Well done!

Really nice pub and food was excellent

Had the squid starter. Best I've ever had Lamb for main really good. Great gravy and meat cooked perfectly. Good beers on offer. There were 27 of us in the group with not 1 complaint. Well worth a visit.

Beautiful old world pub very cosy and great food and place to relax with a pint

Great food, service and choices. Unfortunately one of the meals wasn't very warm and suspect had been sitting around for the second diners meal ( Pie meal not very warm, lamb dish hot). But usually perfect. Love visiting. 1 star removed this visit for one main not hot enough

Lovely food,good helpful staff,relaxed atmosphere,our pub of choice

My partner had chicken liver parfait and I had cheese mushrooms for starter, we both had beef with mash and tender stem broccoli. Negroni to start and two glasses of Chardonnay. Food, lovely tasty, portions a little small. Negronie nice, Chardonnay lacked taste. Overall very good, worth £100.00??

On Tuesday, there was a girl, I think her name is Fern but I’m not too sure. Anyways, she was so lovely, friendly and very welcoming. I would definitely recommend to all my friends and family.

Beef very rough and fatty had to return had better for less money

Went out for dinner with my family and I will definitely be back again! The atmosphere was so lovely and food was very tasty. Fern gave the best service and was so helpful!!

Lovely food , short wait times food came out a lot quicker then expected . couldn’t fault service (lady called Fern) will definitely be coming back !

Had a lovely meal! Food was amazing and the service was fantastic. Fern was very kind, she made sure everything was good. Thank you to her it felt very welcoming. THANK YOU so much to fern and her team

First time at the golden heart with friends. Had a lovely lunch, steak & malbec pie, very well presented, nice atmosphere and very friendly staff. Fern especially was very attentive. Will definitely return!

Fern was lovely and looked after us well. Food was great too.

Lovely food and drinks. Fern was great at looking after us. Really recommend.

Absolutely amazing! We had a fantastic meal on Sunday & Helena was our waitress who was outstanding! Thank you so much for the most amazing afternoon, full of fun, great food and fabulous service! We’ll be back when we’re married! Thank you again!

This pub provides delicious food, well presented and quietly and efficiently served. This was my first time here and I was taking my son out for dinner. There was plenty of seating inside and out on a very warm evening. The menu has a lot of choice and it was refreshing to see imaginative dish selection to tempt a wide range of tastes. Prices are not cheap but I felt I had good value for money. If like me you are tall you will need to watch your head because the ceilings in the older part of the premises are very low. Do try here. I don't think you will be disappointed.

Loved the warm welcome from the bar staff, the no rush, but attentive waitress and the food was absolutely wonderful.

Lovely food and good choice! Server's were fantastic. Nothing too much trouble!

The food is fantastic. Faultless, actually. Very tasty, good selection, just overall excellence.

Ate lunch here a couple of days ago at 2pm. There were no staff in the bar area and we had to walk into the restaurant to get their attention to order food. The food we had was really nice and the pub is immaculate but the lack of service really did let it down.

Lovely evening. Very relaxed . Food was great. A special mention for Grace who was very considerate and attentive to my partners vegetarian concerns. Also to Fern who was also very amiable. Demetri and Andrea

We had lunch at the Golden Heart on Tuesday 24th September. We were celebrating an event, and the guy in charge made us feel very welcome and made a fuss over us. Excellent food as always, and at the same price range as the other local restaurants.

Rubbish salad, very poor quality and value food. huge chunks of tomato, very unrefined presentation..totally disappointed with a celebration meal for our 53rd wedding anniversary meal.

Environment was great, food was great, lovely pub. Two small issues - too much salt on the Onion Rings and our dessert order was not processed (bill adjusted accordingly). Overall really enjoyed our visit.

Wanted two items from the lunch menu and neither were available! Had to chose something from the (more expensive!) main menu. Very expensive for lunchtime!! Especially as we only had one drink each!

Great food nice location. Definitely go again

I have been here a few times, got to say they provide some of the best pub food amongst all the pubs i ve ever been. This is now my standard restaurant to go whenever i have friends and relatives visiting from overseas!! Their Sunday Roast is exceptionally good!!

Had a fantastic birthday dinner at Golden Heart last night. They never disappoint! Food is 5* as always, immaculate presentation and taste amazing. Cozy atmosphere, especially with the log fire. Staff were very accommodating, friendly and polite. And thank you to Callum at the bar who finished our night off with his perfectly made cocktail's. :)

A brilliant evening celebrating our mum's 80th birthday. Thanks to Beth an the team for making it a special evening. They provided a service second to none and was appreciated by all the family.

A really enjoyable Sunday lunch. Served by very friendly staff. Lovely ambiance.

Amazing food and service, friendly team

Very Tasty food , well presented . and never felt rushed Lovely drinks in the non alcoholic section

Place was nearly empty at the time we visited. 3 tables occupied and nobody in the bar. Food was OK but nothing to write home about. Even with a 50% discount on mains it was still expensive for what it was. £11 for a G and T. Overpriced- won't be hurrying back.

Very good food , surprise there is some Asian twist in some dishes , like fried chicken and crispy duck noodles salad . Pork belly is delicious. Food was great with beautiful plating .

Service was superb, staff were accommodating as we were short on time before having cause to give a presentation in the area

We often eat at the Golden Lion as the food is amazing. We visited again recently but had a small issue with my wife’s starter. The manager who I believe is called Stu was very apologetic and offered my wife a complimentary drink as a good will gesture.

Dog friendly, plenty of parking, fast and friendly service, delicious dirty burger with beef dripping. Deserves 4.5 ⭐ We will be back, thank you 👏🏻

I had a wonderful meal on Sunday with excellent and friendly service from Diana and Callum

Met family for lunch here.we had booked in advance. Friendly staff, gorgeous food, would return

Everyone enjoyed their meals which consisted of starters, main course and dessert. However I thought the portion size for the Roast Pork Belly was extremely small compared to other cheaper options and it was a bit stranger to have to pay £6 extra for two small scallops.

Driven past many times. Glad we popped in, nice modern pub

Such a shame to be writing this review, I visited last week with my fiancee for a celebratory meal after I was offered a new job - ironically I think this venue needs to be recruiting some new staff. The food is good and the pub/restaurant has a nice vibe but the chef and aesthetics are completely let down by the clueless at best and rude at worst staff! There’s members of staff stood round doing nothing while you have to wait at the bar, on entry with a reservation we were ignored then to be told to sit ourselves down. Drinks take half an hour to come and that with several reminders to the staff. Food comes when they want. No one checks in on you when you have food. You’re left with dirty plates between starters and main courses. It’s just awful. We asked where drinks were to be told “I don’t know” and this was on a night where it seemed quiet! Other customers were also complaining all around us - I would avoid this and go to the white horse in Hambrook instead… we definitely wouldn’t return!