The Golden Fleece in North Norfolk

Lovely staff ,dog friendly,food fab

Came for one drink and didn't want to leave!! Muddy paws welcome, and great selection of drinks. Mark made the night was so welcoming and friendly and great atmosphere!

Marc is brilliant and so welcoming. Great food and drink. Highly recommend!

Great food and atmosphere, good service and reasonably priced. All good!

Avoid!! Empty bar & restaurant yet wouldn’t accommodate 2 families of 4. Staff unbelievably rude & arrogant. ‘Manager’ disinterested. Ignore 4 star reviews, this place is shocking!

Food was ok but took ages to come, staff was nice about it but overestimated the time it took and when the food did arrive it was disappointing as it wasn't quite as good as we thought ii was going to be and was quite pricey for the amount, it certainly wouldn't feed 3 adults!

Nice pub with warm seats and good food

Katey, Logan and Amba were welcoming and friendly, nothing was too much trouble! Thank you for a lovely meal

We popped in for a coffee yesterday, to get out the wind. The place was not busy. No decaf available. So I asked for a hot chocolate instead. This cup came only 3/4full, and it was barely luke-warm. When I got to the bottom, half the powder had not been stirred in. My friend reported their coffee as only just passable. I know it's a restaurant, but isn't this fairly normal and straightforward request? Disappointing.

Sunday roast was inedible!! Veg option was a “pie” but had obviously been sat for hours under a heat lamp as it was literally burnt black inside and was completely dried up. Veg accompaniment was very lacking with one slice of carrot and a tablespoon of peas and one anaemic tinned roast potato. Other members in our party said their food was edible and that was all? The only saving grace was Katey It was polite, very apologetic and very friendly. I definitely would not recommend going there for Sunday lunch

Food didn’t arrive kids are hungry

Visited The Fleece for a Sunday roast in the evening, and while the staff were really friendly and helpful, the food was a letdown. The meat was chewy, the vegetables were lukewarm, and the pie was burnt on the inside, almost like it had been microwaved. It felt like the roast was cooked for lunch but then reheated for the evening service. A shame, as the service was great, but I wouldn’t return for food.

Not sure if it has changed hands but it is not value for money as the portions are small and the food is not the best pie was rock hard and the apple crumble was stewed apple with something sprinked over it? Very disappointed to previous visits and not worth the money. Servise was good but food wasn't.

Great place with very nice service and a view of the bay.

Bright,comfortable and welcoming Very friendly and helpful staff Delicious food and generous portions

Only 1 ale left, ran out of others.. was only 7pm on a Saturday evening. Food arrived, one of them was wrong.. mediocre in taste and very small portion size. Shoved into the back room where the door was continuously opened and was freezing cold! Shame as we used to come here regularly and always had a lovely meal.. very different now.

Very good pub with wide choice of ales. Lovely spot for a pint in the sun with a friendly welcoming crowd.

Booked a table ..shoved us upstairs ..were it was empty .downstairs no one in said they didnt serve food at front bar area ....was very disappointed ...would not go again

Booked here because of the positive reviews. They must have been having an off night as the food, service and atmosphere were all disappointing. Especially peeved as my wife had mentioned on the booking that it was our anniversary, and yet we were stuffed away in the furthest corner of the eating area with no cutlery or menus until we asked for them. I had the steak and ale pie, mash, peas and gravy -- whilst tasty, the pastry was heavy and the filling had maybe four chunks of meat and a large piece of gristle. Mash was dry, peas were hard. My wife had the chicken schnitzel with skin-on chips; schnitzel was very thick and covered in very greasy, overcooked batter. She had the pâté to start that they omitted the chutney from and we had to chase them for it. I asked for a ruby ale or a bitter and was told they had none, only a local IPA. What pub doesn't even have bitter? The young lad serving us lacked confidence and at no point did he come back to check if we were happy with the food. When the mains turned up, I asked for a refill of beer. We had both long finished our mains before he returned with it. Safe to say we did not stick around for dessert. Gents toilets were swimming and there was toilet paper and empty glasses. Lock was broken on the cubicle. Very poor show and I feel two stars is generous.

Evening visit on 26/2/25. Our group of 6 had a great meal. Food was excellent and very generous portions. Nice choice on the new spring menu. Particular shout out to Amba who seemed to be running the bar and serving food. Very attentive and knowledgeable made us feel very welcome. We'll definitely be back.

Not even worthy one star to be frank. Went in as it stated was dog friendly, found a table got settled and then went to the bar… massive queue and only one lady serving, waited ages to be served. Once served the bar assistant said all food orders you will need to go upstairs! Which was fine, I stated to the lady that may I order some drinks first and she then went “let me serve this other gentleman first”. Who also was in the same predicament with ordering food and he said the same thing- may I order drinks and she carried on serving him and ignored me. Walked out. Found a gem pub up the road called the Edinburgh which served better food , more choices on menu , super friendly and no queues.

Had a meal booked for the 22nd feb.On arrival we were pretty much told that 50 percent of the menu wasn't available.Would have appreciated a phone call explaining this to save wasting my time.Will never attend this place again as in my opinion poorly run.

Disappointed. Been coming here many years, and it just keeps going downhill. This week, we had to wait over an hour for food. We were told this was due to only having one chef. However, they didn't tell us this when we ordered. We'd have gone elsewhere. Sadly the food wasn't great when it arrived.

Not sure this place knows what customer service is, unless you are sat at the bar or a local/friend. Even though we booked, we were given a table right in front of the busy bar and had to ask the other guests to leave our table so we could sit down. Were told multiple times that someone would visit our table to take an order. They never did. We ordered at the bar in the end. Our table was at 2pm, at 3pm we had to chase up our roasts. They said we were the next table but there was no apology. Thankfully the roast was good, albeit luke warm when it finally arrived. We had planned on having pudding but couldn't be bothered to wait. We left and will be unlikely to return unless the customer service improves.

Chelsea and Dale were GREAT to our 4-some!👏🏼🧚🏼‍♀️🫶🏼

We had the 2 courses for £17.50 per head. Great value and real good pub food. The 20% off a bottle of wine was a useful addition. We’ve been here before and will be back

Had a lovely lunchtime meal sitting next to a roaring fire and watching the world go by. The food was very nice, prices not too bad and service was friendly and prompt.

As a business owner myself and like to see good service to customers can I say Amba is a god send to your business, on the ball and very polite to customers.

Amba did a great job of serving us a tasty pie and mash supper. Friendly pub with a good mix of customers - would recommend.

Kester was brilliant, the two nights in a row I ate there

Me and my partner had lunch here on a quiet Friday afternoon in January and couldn't recommend it highly enough. The roaring log fire and cozy atmosphere was a welcome juxtaposition to the dreary Winter backdrop outside. The food was absolutely impeccable, and the service from both Amba and Cienna was nothing short of amazing. Really friendly, chatty, and personable; they're both a credit to your business! Thanks for a great meal, we'd definitely return.

Lovely traditional pub with a roaring fire. Lovely beers and great food. Service was also great.

How can a pub operate without any Brandy in its stock. They were aware yesterday that they had very little, but no action.

Lovely warm place to be last night and very well looked after by Kester !!! Thank you

Very welcoming and friendly, very good food, lovely home made carrot and coriander soup, well done. Thankyou. Kester we felt had very good customer experience and service, a good balance. Very cheerful. We shall come back when visiting lovely Wells Next The Sea again, see you soon, Thankyou Kester.

Nikki was an excellent host, nothing was to much trouble for her. We both had wraps and throughly enjoyed them.

We had lunch here on Sunday 26th Jan. We didn't have to wait long until we received our meals. Steak and ale pie and a roast dinner. Both were well presented, plentiful and very tasty. Staff were very friendly and efficient and we will definitely be returning.

The food was excellent,well presented, hot & without excessive delay. The view from the window was great, overlooking Wells Quay. There was a roaring wood fire which was very cosy. We were served by Cienna & Kester who were excellent and went out of their way to be kind and helpful. Thank you to all staff.

Great pub with lovely staff and great range of beers.

Fabulous food, quick service, very helpfull staff. Warm and welcoming with a lovelly log burner. Dog friendly too Highly recommend the double burger 😉

We visited twice during our stay. First was on a Friday evening - good service and food. Then we visited on Sunday evening for a roast. Very disappointed. Ran out of beef and no stuffing for the chicken roast. Roast potatoes were clearly frozen and tasteless. We left very disappointed and won't be back I am afraid.

We dropped in here with my outlaws primarily for late afternoon meal in first week of Jan, great location on quayside and my wife and I had been here before but summer and autumn time. The log burner was a welcome feel and sight as it was very cold outside and the interior is great inside contemporary. I drink craft beers and there was ample choice of draught ales and guest beers. Father in law had chicken something as was well happy with it and more than enough for him, his wife had fish and chips and was ok with them other than could have been hotter. The wife and I had steak pie which was average, the crust was extremely hard which disappointed. A young lad served us who was extremely polite and helpful. We shall go back....

Booked for new years eve, menu looked really nice. They called us in the afternoon to change our booking from 8.30 to 7.30. Walked out at 9.30 not a plate of food served to us up to then. Ruined our new years eve as everywhere else was booked up. Fuming 😤 and hungry 😤

Service was great, very friendly staff even when busy. I had the steak pie and it was nice enough, but quite small for a pie. It didn't help that we received quite a small serving of chips, so the plate looked empty. I wouldn't order it again. Had the cookie dough dessert and it was 10/10.

Booked a table for 14:00 on the Sunday between Christmas and New Year. Arrived 15 mins early so grabbed a drink before taking our seats after the previous people had left. Ordered our food after 10 mins, all ok so far. Busy pub as it’s not very big, but the table was roomy enough. Sadly it took them till 15:00 to bring the food, then they said they could full fill the side order of onion rings, did I want an alternative, which I said no thanks. Three dishes should have onion rings as standard, but they were missing, we were not advised of this, so they became mash, peas and three very ordinary and cheap sausages. The other dishes were fine. When the bill came they knocked off the price of the 1/2 pint of lager, but still had the side dish of onion rings on it. Eventually they corrected that, but still no proper address of the three incomplete dishes (the cost of the drink wasn’t enough, but they wouldn’t change it). We paid and left, we won’t be returning either. The food situation is the main reason, but to have too few staff on and leaving those who were working in that position is not acceptable. Also another bug bear of mine is dogs being where you’re eating, I’m sorry but you’d not want them in the kitchen, so what’s the difference? I’m not talking about one or two dogs either, the place was like Battersea. Please don’t tell me to go where dogs aren’t as this is a pub that serves food for people, not dogs….get the priority right!

Unfortunately The Golden Fleece seemed to be incredibly understaffed on our visit, not just in front of house, but at the bar, and in the kitchen too. On an incredibly busy Sunday, there was only one waitress working front of house, one person behind the bar (and there was a constant queue for the couple of hours we were there), plus a very long wait for food. Once we were seated, we had to wait 10-15 minutes just for a drink order to be taken, and then another 15 minutes for our food order (we were ready to order when drinks were taken, but the waitress quickly rushed off). Food wasn’t served until an hour after we’d first sat down. Had they said ‘I’m terribly sorry, we’re very understaffed and food may be a bit longer than our usual time’, I would have understood, but there was no mention of this at all. Similarly, it seemed quicker to just go and stand in the queue to get drinks at the bar rather than wait for service. The food was fine, nothing special - the roast potatoes seemed re-heated as they were rock solid. The ‘Butternut Squash’ Wellington we had ordered I was very confused by, as there was no butternut squash in sight! It seemed to be chickpea, lentil and perhaps spinach? It tasted fine, but it was not what was advertised on the menu. I felt incredibly sorry for the one member of staff serving tables, as they were polite but obviously very rushed off their feet and didn’t completely seem like they wanted to be there. We decided to go elsewhere for dessert, as I suspect we’d of had to wait another hour for the order to be taken. Sadly very disappointed with our experience.

Lovely atmosphere at the golden fleece, chelsea’s service was great, very polite and friendly. the manager was warm and welcoming - would highly recommend for a delicious meal or a pint!! Thankyou

very cute pub decorated nicely for Christmas and the staff were so lovely and welcoming including Chelsea, Louise and Cienna

We had Sunday lunch here albeit it was 6 pm! The food was excellent and the staff were great too, very accommodating. Plenty of selection with the food as well as the beers and wine.

Really well looked after with timely, polite and friendly service from Amber. Very good food which went down very well along with a good choice of beers.

Great meal on a dark and wet night. Cosy fires and very dog friendly

We were recommended this location by friends and as we wanted to go out , child free, for a meal before Christmas, we decided to give it a try and we were not disappointed. The weather outside was blowing a gale and there was not a human or car in sight, we expected the location to be empty, but to our suprise there was life inside. Greeted by friendly staff and with a VERY warm log burner on the go, we sat down to enjoy a wonderful meal. Highlights being the steak and ale pie and the crumble and custard. Star of the night being out server ,Kabel, warm, friendly and should be given a pay rise just by braving the elements to work. Will return with the children once the sun reappears next year.

Lovely cosy pub and great bar snacks. Thanks Kester for the great service!

Went last week for the Tide festival. Had a great meal (we had to book weeks in advance) & were well looked after. Owner took time to come over & speak to us as had been very busy & a delay on our meals. I really appreciated this esp as she explained that she had only just taken over & had lots of problems to sort out & not enough staff. Will be back at Christmas

Bang on! Sorry about my Father in Law

Visiting Wells-next to sea and popped into the Golden Fleece for a drink on Tuesday. Food looked good so booked a meal for Thursday (tonight). Also Katey, behind bar Tuesday was so friendly it made booking Thursday easy. Tonight we arrived for our booked meal. There were two things off the menu but otherwise all good. I had the festive pie which was venison and pancetta with garlic mash, veg and a side of cauliflower cheese. Craig had steak and ale pie off the main menu which was equally good. Food was hot, tasted great and to make it even better, the service by Katey and Chelsea was fantastic. Niall the chef was very accommodating and clearly knows how to ensure his customers leave with a full and satisfied tummy! Highly recommend and that covers atmosphere, food, service and general vibe on a wet and cold December night. Thank you so much Niall, Katey and Chelsea.

Katy, Chelsea Nyle brilliant xx Amazing food and welcome. We were a little late coming in but they happily served us. Thank you so much xx

Travelled down, checked in to air BnB and went on search for food! Chip shops shut so came in to The Golden Fleece. Katey working behind the bar welcomed us with a warm and welcoming smile and offered us a drink. We asked if they were still serving food which they weren’t but she got Chelsea who again was friendly and welcoming. After finding out what we wanted she headed out the back to speak to the chef to see what could be done. Niall the chef cooked up four amazing tasting and well presented meals! Nothing seemed to be too much and they all went out the way to assist us. Amazing food, atmosphere and friendly staff! Would 100% recommend.

Lovely evening meal at The Golden Fleece! We had the festive menu which was delicious. The food was piping hot and plentiful - the carrots and parsnips were to die for. All at a great price. Would highly recommend. Thanks to Katie, Chelsea and Niall the chef for a lovely evening.

Smashing Xmas dinner at the golden fleece. Staff were very friendly in particular, Chelsey. Food was great value for money and most importantly...delicious! Thanks guys!

Friendly and welcoming. Lovely fire .Good beer and cider. Scampi chips and peas good , sausage and mash good too. Would love to see some more different things on menu. All local pubs/inns seem to offer the same fare. Will go again .

Fun and warm place to be! Food straight forward, wholesome and well presented. Staff very welcoming!

Well,.. a few teething problems tonight. A new manager, new staff trying to deal with inherited issues. Our issues were dealt with by the manager who was a real professional. Hope you have great success in the future. We will see you next year 😊

Management team service outstanding, thanks Louise and the team we will be back ❤️

3 years ago I gave the Pub 4/5 * Today it deserves 1/5 * It has no Character. All members seem to be under age. A menu that is out of date/ season. Specials were both fish, one being a fish curry (fish curry already on the menu)and the other local muscles ...Too many fish dishes!!! And the most annoying thing is the reference of the greeting 'Guys'. We are man & woman. I don't have a tail between my legs. I am woman. What is wrong with the greeting of "folks" "Sir" "Madam By the way the fish & chips were awful as was the tartar sauce.. So today 1 December 2024 we returned to the Golden Fleece knowing that it has new owners and that a bit of work has been done on the upper floor, which was in most need off. We booked our table for 3pm. Arrived about 10 mins early. No problem. We waited and had a drink. About 5 mins after 3 I asked if our table was ready. Reply from the young lady was " yeah it's over there table 6" 🙄 We sat down and about 5 mins later our order was taken , which was Steak Ale pie with Chips & peas and a Roast Beef dinner with cauliflower cheese. The pub wasn't that busy. However a couple of tables who had sat down before us was told that there was a bit of a delay due to them being busy. 😲 No one told us that. At 3.50 pm I asked how much longer before we get our food. " Oh yes I'll find out " she says. Eventually we were told 10 mins. Half an hour later, our plates arrived. 🤮 Chips were over done as well as the pie. The Roast Beef with the soggy Yorkshire pudding was awful. It was suppose to have come with all the seasonal veg of leeks white cabbge carrots and peas. Well no leeks carrots or cabbage. I cut into the so called Roast potatoes and it oozes out a lot of grease/ oil/fat. The beef was lukewarm. The veg also that being the peas and pickled red cabbage. I also ordered a side dish of cauliflower cheese. That was disgusting. Under cooked to the fact it was raw and the cheese well that was so enemic to say the least. I told them that I wasnt acceping that plate and to take it off my bill. It all should have been spot on especially after waiting all that time. I asked for the bill. They wanted me to pay the full amount. No way.I said. " Why " they asked. Really. 1 We have waited for 1hr and 20 mins for our meal with no-one letting us know that here was a delay. 2 Lack of vegetables again they didn't inform us about that 3 The soggy Yorkshire pudding. 4 it was luke warm if that. . I am happy to say that they did deduct the 2 meals from our bill. Unfortunately it doesn't want us to go back very soon. We have been visiting the Golden Fleece for many years as there has always a good vibe there pre covid. Unfortunately it's not the same anymore.

Fabulous food and service and festive atmosphere . Staff were very accommodating, on what was clearly a very busy afternoon for the christmas tide. service was great and the pizza & fries were amazing.

Love this place, perfect pub beside Wells Harbour. Have visited many times and would recommend if you are visiting Wells Next The Sea.

We stay in Wells every few months & have been here many times before - mainly because of how dog friendly it is. However today was the worst service we have ever had, which we’re hoping is a one off! We waited 45 mins to order food & had to call a waiter over to take our order. We asked him to read our order back , we had missed off one item, which we corrected him on. When our food eventually arrived, every single meal had something missing/wrong on it. One meal was even missing completely & didn’t arrive until we had pretty much finished the others. Sides were missing & sauces missing off other sides. Drinks took ages & they told us they couldn’t make certain drinks, despite them handing us those drinks as he was explaining that it couldn’t be made! w We then had to clarify what drinks we had & stuck to tap water after because they couldn’t cope with any other drink. The manager was around & kept making up excuses, but never actually apologising. Upon receiving the bill, it turns out they were trying to overcharge us, so we discussed these with the manager to get them taken off. Really disappointed & it’s completely tainted a pub that we normally were quite pleased with. Although the service was appalling, the food we did receive was delicious. A simple apology, or offer to take a side/dessert off our bill would have avoided our disappointment. Such a shame

We visited The Golden Fleece on a busy rainy Sunday afternoon in November, the staff were very friendly and managed to find us a table. We all ordered the roast beef which was delicious and very tender. Desserts were great and the service fab. Will be visiting again next time we are in Wells-next-the-Sea.

We really enjoyed our evening - very good NZ Sauvignon. Ate bar snacks which were very generous and yummy. Lovely fire - staff very friendly. Came back next night - not something we often do!

I quite enjoyed my chicken schnitzel but my partner’s bangers and mash wasn’t great. The sausages weren’t very good quality and the parsnips in the side vegetables were hard and inedible. We haven’t been here for two years and it was a bit disappointing.

Lovely Sunday roast all the trimmings, not to mention the very friendly staff and great service, made for a lovely afternoon. Thank you

Recommended by a friend as a great dog friendly option. Very quick and efficient server, we were told about any unavailable options straight away which we appreciated. Had fish and chips which were great just note that the fish is smaller than what you'd generally get in a chippy. Highly recommend the half chicken with chips, it was very tasty! I imagine wait times go up during peak season but our experience was only positive! We will definitely be back.

No veggie burger, fish and chips okay, asked for tomato sauce and was told it was in short supply. Lady next to me then had tomato sauce on her table. Perhaps they didn't like the look of me and my hubby. Wouldn't recommend, go to the chippy.

Overcharged for their so called meal deal, plus menu items not available.

Can't help feeling that I've been Fleeced. Had the fish and chips. The chips were lovely, but the fish, if you could call it that, was smaller than a child's portion. Kind of like two fish fingers in a v-shape. It was weird and very very small. I should have just taken it back really. The girl who collected the plate about 3 minutes later asked how it was and when I told her she just nodded, as if in agreement. When I mentioned it to the girl behind the bar when I paid the bill she just pulled a face. I'm literally eating toast back at my digs as I write this 20 minutes later!

Great place, but sadly the staff looked like they would rather be anywhere but there...

The young lady that was serving clearly doesn’t enjoy the job or the customers. Some basic politeness / manners goes a long way.

Popped in for a cold drink lovely pub great decor atmosphere nice and freindly staff

Proper pub, great food- we had a Sunday lunch

Awful service and unprofessional staff, ridiculous wait times too - young girl named Emily was very rude and unapproachable, didn’t seem bothered with our dissatisfaction at all. Lovely girl Ashleigh made the experience somewhat better though!

Went in for drinks with family and the staff were not very friendly bordering on the unpleasant.

Lovely pub but terrible food. Chips over cooked and dripping with oil, same for the onion rings. Food quality I would compare to a weatherspoons.

Meal awful , service very poor . Emily the manager, said she was the manager, very very rude , don’t ask is your food ok if you don’t like the answer. Ok for a drink

A great friendly place right at the quay side. Staff were good fun. Well worth a visit. Didnt eat just drank.

Have been before, 2 years ago, and it was good... but not this time! The food was ok but the service was abysmal! !! The young lady serving did not have a clue and didn't listen to the order... she was quite rude and clearly stressed! After a long wait more than we'd ordered, and not even what we ordered, arrived- I explained and the extra was taken away. But then the bill arrived and they tried to overcharge us by about £50!!! Pay attention to your bill. The food was ok but the whole meal was an unpleasant experience and a catalogue of errors. The staff were generally quite rude! Eventually the senior bar lady sorted it all out. The table next to us were listening to the whole thing and had had a similar experience... they won't be going again nor will we!

We turned up without booking. Service & menu were excellent, particularly enjoyed my recommend special of the day. - thank you Emily! Will definitely be back.

I had a wonderful time here, my waitress Eva was kind polite and made my experience great!! 10/10 would recommend and return.

Emily was a fantastic food server. She was worth her weight in gold.

Lovely lunch and Emily looked after us beautifully.

Great food, outstanding service from Emily who deserves a pay rise.

The food was great and the server Emily went above and beyond to make our lunch enjoyable. Made some great recommendations! Will be visiting again.

Amazing service by Emily a credit to this institution, fully deserving of a significant pay increase

Chelsea was great serving us in our private function room upstairs for my partners 30th! She ran around making sure all of us got what we needed, catered to my dietary needs (gluten free - lots of options). Thank you so much!!!

Chelsea went above and beyond. Will definitely be recommending this place to others visiting Wells!!!

A large party of 17 was looked after extremely well by Chelsea. We had 4 children (5 and under), 4 dogs and dietary restrictions (gluten free, lactose and vegetarians). We pre-booked and had a whole room to ourselves upstairs. The food was delicious and everything was served hot and together. Amazing service, thank you!

Chelsea was very helpful, wonderful service for a big party

Amazing food and service. Our server Chelsea was superb and gave great energy!!

Chelsea served us and was excellent definitely recommend 100%

The pub itself is very warm and cosy, situated in the most perfect spot overlooking the harbour. However the food was average and we had very slow service, which made the experience a let down. This pub/restaurant is missing a trick, great location, but doesn’t serve fresh sea food.