The Garden Cafe Eastney in Portsmouth

They always leave the butter underneath or inside the hot food box so that is melted and liquid every time. Brainless behaviour

Ordered two coffees to drink in, via machine at entrance. Waited a while even though one section of counter wasn't serving anyone. Order was placed in takeaway cups so I asked why not in proper ones. I was told the are was mainly takeaway. I said I'd asked for eat in and server poured said coffee into them. Observed several people trying to order at other serving point only to be told (rather curtly)to go to other one by a young man with no explanation. No sign to say that section now closed and as only 3.30pm a little bemused. It was a quite busy time

The coffee is terrible it has no coffee in it. Worst coffee I have tasted for £3.20 I took it back and asked for black and it still tasted like hot water. This is because they set the machine to put small amount of coffee in it. Will never come here again. Stop scamming your customers. The Breakfast was ok got 2 stars coffee 0 stars

Fantastic service, even carried my food and drink to my table. Great hot chocolate and BLT.

We have eaten in here a few times and love it. Not sure if it has changed hands but what a different experience. Firstly it was like battersea dogs home,we have no problem with dogs at all but when they are barking very loudly the owners should be asked to deal with it. secondly, when our meals came up wrong it was shocking how they made us feel like it was our fault , nobody would take ownership so customer service went out of the window and the handling of it was grim. Food was ok ish once sorted. Certainly won't go back for a long time.