Based on 300 opinions finded in 1 websites
Based on 300 opinions finded in 1 websites
Nº 2262 in 3395 in Cornwall, Isles of Scilly
Nº 645 of 983 British in Cornwall, Isles of Scilly
Opinions
Excellent service went above and beyond The waitresses are so helpful and very friendly had sausage sandwiches which were excellent top restaurant lovely atmosphere
Sarie Gough . 2024-11-17
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Great atmosphere and nice decor, roast dinner was really good with plenty of flavour, good ranch of deserts, great service all round.
ANDREW M . 2024-11-17
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Pleasant environment in a garden centre surrounded by a variety of plants Large car park makes this a convenient place to stop for a snack meal or breakfast.The full English breakfast is worth stopping for
C John P . 2024-11-13
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Excellent food and service. Great to see the young staff with enthusiasm, enjoying working there. All homemade food. Leave room for a cake!
839jules . 2024-11-11
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It took a little while for staff to come and take my order .Lots of staff but some were just chatting amongst themselves.My food was not all fresh.I ordered chicken and bacon over herb roast potatoes.The topping was fresh with a lovely drizzle of sauce but the potatoes were awful,tasted like potatoes from the day before .They were not crisp at all.Even if they weren't the day before's they were reheated.I did mention this to staff when paying but it didn't even get any kind of response Ive been going for 5 years ,sadly disappointing.
katie s . 2024-11-05
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We tried to give the bistro another go as it used to be our favourite place to eat Unfortunately it still disappointed very expensive! Quality is non existent with pre made soggy baguettes & a cardboard overcooked panini over priced The menu needs to be looked at,we note on this visit the bistro was very empty for the time of Hereford has obviously got round Even the nursery plants looked very thirsty & uncared for in parts The website is also never updated with the correct prices Such a shame I would have complained this time but we we're treating a relative who had recently moved to Helston & keeping our fingers crossed but no it really has gone down hill with these new owners( informed by one of the staff it was under new management )shame we use to love coming here One positive some of the staff were courteous We won't return again We gave you a second chance but not again Hayle plants will get our plant custom in the future,highly recommended for knowledge & experience & garden design from someone who won at Chelsea We tried next door at tonys alyesia fields b&b wow really really good highly recommended
Cornishbunny . 2024-08-31
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Disappointing. Very different from my previous visits. What has happened here? Menu very limited on a tatty piece of A4. Teapot spout stained which is not good. Food mediocre. Expensive for what we had . Sadly won’t be going back 🙁
Ali B . 2024-08-08
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Restaurant menu for a garden centre?? Very expensive and not really fit for purpose. Coffee in a cardboard cup for a £40.00 lunch!!!!!! That’s terrible. No sandwiches, jackets, baguettes. Plastic glasses!! We did sit on the terrace so we’re not takeaway. Hope our coffee was a takeaway price being served like that!! Staff friendly but not used to a restaurant, more a cafe I think. Decking untidy, weeds everywhere. Really could have been so much nicer. Won’t be returning!!!!
Not 4* Lunch . 2024-07-30
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The food is average for a garden centre cafe. Service was good and they rearranged tables for our large group. Coffee was good. Cakes looked very appealing.
lizbrian . 2024-07-30
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I know where I’m going for scampi and chips from now on, and it’s not the meadery. Best scampi out there by a mile. Highly recommend
Mackenzie L . 2024-07-29
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Very disappointed from almost start,we had decided on a cooked breakfast /lunch,we were informed that we were late for breakfast & early for lunch ,so we ordered drinks & agreed to wait for 12md to order. On arrival at 12.20 our meal was tepid ,tomatoes hard & even though I tried tomatoes they remained with greasy bacon & over cooked egg un touched We spoke to waiter who was lovely but seemed reluctant to inform the catering staff of our dissatisfaction. On paying ,the lady on the till asked,if we enjoyed our meal in which we informed of our displeasure. She was very helpful & spoke to manager (who seemed unimpressed ) & we felt reluctant to engage with us. So as to reduce any stress on the lady at the till who kindly did not charge us for our drinks,we paid for our dreadful meal ,& left cafe.
Clare H . 2024-07-13
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Friendly staff, very polite, cakes were delicious with a lovely cup tea. Area was clean and tidy, cant fault it. Will definitely visit again .
Annette T . 2024-07-12
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A friend had recommended the palm tree bistro as they popped in on the off chance a couple of weeks ago and said how good it was, so we decided to give it a go. We was not disappointed, the service and food was amazing! Will definitely be a regular go too for us, next visit is going to be for breakfast as the customers on the next table said it was incredible,.
Macauley A . 2024-07-03
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Used to come regularly with friends for coffee and occasionally for lunch before it changed hands. Very disappointed with new menu - no longer do jacket potatoes or panini and Sunday roast which was very popular is now only served seasonally. Also used to serve 2 sizes of coffee, now only one at a higher price. Absolutely hate new decor, so depressing with dark panelling, black painted ceiling and naff plastic plants hanging from the ceiling.
Stella F . 2024-05-26
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The best sausage roll ever!! I’ve just had a delicious hot sausage roll at the palm tree bistro, really meaty. I will be back for another. Amazing!!!
kathleen m . 2024-05-24
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Even though it was extremely busy the ladies out front are absolutely wonderful. Coffee was tasty and hot. Cake delicious
536colin . 2024-05-15
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Waited to be seated, eventually somebody came. The person said there's a table it was near the toilets. I asked if we could sit somewhere else she looked and said yes on the other side of the room, which was a better located table. We sat and waited after 10 mins I asked the same person if we could order? Oh yes and came with her iPad. We said what we'd like when the food came it wasn't what we ordered? How can they get it wrong when they tap on the IPad? No apology, another person bought out the correct food! We ate the doorstep sandwiches (this should be mentioned on the menu). Our dirty plates were not removed until l asked a woman who had walked past our table numerous times! (I believe she could be in a manager role)?. (miserable looking)! Never asked if everything was ok! Hence the review! I did notice that tables were only cleared when customers left. Then we waited to pay and there was no queue! I went with an open mind of all the bad reviews but sorry to say it was disappointing. It never used to have the problems that we had today! You should take a good look at the chaotic way you are running the business! Your customers are noticing! Dark, miserable uninspiring decor too! Plenty of other places in the area with great food and service!
Christopherjones1234 . 2024-05-14
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This morning I had to go to Penzance i’m on my way back home I decided to pop in for some lunch. I could’ve sat outside and had a pasty a sausage roll or a home-made Panini but the new summer menu was hard to resist I decided on the loaded nachos and was not disappointed. for £12.50. it was extremely good value for money and I struggled to finish it. The staff were pleasant and helpful an although I was prepared to wait my food arrived within 20 minutes. Well worth a visit.
ian h . 2024-05-02
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Very disappointed with the new cafe. Very limited menu and expensive. No longer have the previous staff who were wonderful. I was a regular visitor to the cafe. No more ! I will no longer recommend it
traci b . 2024-04-22
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Although the cafe was tasteful redecorated, the cornish coffee was the worse I’ve had anywhere. I was served a flat white, what I ordered, in a late cup at a temperature which burnt my tongue. We were unable to drink the coffee as it was so bad. Also the table had a glass cover but under it were food crumbs. Just not worth the money unfortunately. On a positive note the young staff in the cafe were very pleasant and welcoming.
Kevin B . 2024-04-20
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First visit to newly refurbished cafe. First impression it was very busy & noisey . We were seated at a table but given no instruction to order at counter Large selection of very ornate cakes none looked homemade . Ordered coffees , fruit scone and Bakewell slice. Nice mug of coffee but both the scone and slice were incredibly dry and tasteless in fact scone so dry it broke up to pile of crumbs ! Along with the overpriced plants we probably won’t rush back !
Loxben . 2024-04-17
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My friends and I all ordered cheese and chutney ciabatta. What came was a bread roll. Not toasted. Asked why not ciabatta and why not toasted was told it’s a ciabatta round roll and they don’t toast them. So basically a cheese and chutney, very dry, roll!! Very noisy and dark.
Cibau . 2024-04-03
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What a pity you didn't say on your website you could not sell us a plant pot on Easter Sunday, we had over an hours trip to find this out and had to return on Easter Monday.
Phil A . 2024-04-02
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Basically, menu was awful, extremely limited and had nothing on it we wanted for lunch. No baked potatoes with home-made slaw (as previous), no light snacks on toast. Everything unsuitable for my elderly mother also. So we did not have lunch, just a cuppa! We have visited many times in the past but unless the menu is changed for proper small lunches, we will not return. Not everyone wants chips, chips and more chips with ciabatta or cakes!! Such a shame as the previous menu was great and something to look forward to. What a disappointment!
MrsPiggy2014 . 2024-04-01
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Sadly changed for the worse. Dark, long time till service and expensive for what we had. Will be following the previous owner when he opens up at Wearnes.
Jill C . 2024-03-28
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Patrons should be aware that the excellent summary review for this café is based on experiences with the previous owners which for my wife and I were always excellent. Today we sampled the new owners fare and it is unlikely that we well ever return. We waited 55 minutes before receiving our meal. Friends that were coincidently also there waited well over an hour. I have never, ever in 60 years of eating out, refused to pay for a meal but I did today. Today's meal was disgusting. The single vegetable was totally inedible, I couldn't even cut it. And the so-called Cumberland sausage consisted of a totally green material, not cooked through, never seen meat. I love sausage but I couldn't finish this. And everything totally tasteless. No taste at all. And greatly inflated prices. £15 for my so called sausage and £15 for my wife's liquid meal, needed a spoon to eat it despite it being, supposedly, linguini. Stay away from this place. Serving staff excellent. Need a new chef, that's for sure.
Marshall T . 2024-03-28
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like many was eagerly awaiting their brand-new opening of the bistro. Arrived at 12:30, and my friend had managed to get a table beforehand. We were made fully aware that they were busy and it would be a half an hour wait for food. My friend had already ordered before I got there. my order was taken very promptly and i asked for coffee while waiting for my lunch. my friends lunch came out 3/4 of an hour and as my order had only been taken a few minutes after hers I sat and thought mine would be here shortly. My friend actually finished her lunch before I had to ask where my sandwich was because I had noticed people who had come in after me had been served food. Within minutes the waitress came out with a sandwich which was incorrect. She then returned and bought me the correct sandwich. By this time I was quite hungry but was really disappointed. I didn’t mind the delay because I was made aware, but it did appear I had been forgotten, because others had been served beforehand which made me wonder if my sandwich had been prepared very quickly because the spread they had used on the bread was either a plant-based spread or a cheap margarine. It definitely did not taste nice. The prawns were very watery with no flavour or prawn sauce and the slaw lacked taste. The berry drizzle that was added onto the side again a nice touch but not a lot of taste so I think it is fair to say I was disappointed my meal lacked taste. However I will return to give them a second try because I appreciate they’ve reopened with a new chef and they did appear to be very busy and a little bit panicked. I would like to give them one tip that perhaps they did a taste test of their foods before sending it out as it lacked. On a final note, my friend had fish and chips and although I’m sure she’s going to do her own review I have to say the peas that came with it looked like they’ve been under a heat lamp all shrivelled and she couldn’t eat them
alisonq610 . 2024-03-22
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Poor quality food, inflated prices, couldn't eat half of what was served, if you want a good quality breakfast then go to salt bar in hayle
chrisjJ3403DQ . 2024-03-21
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Visited today with my sister as we wanted to see what the cafe was now like since it recently changed hands and unfortunately, this has not been for the better. Upon arrival, it was very busy and we were informed by staff that it would be a 30-35 minute wait for food!! We were both hungry but decided to wait anyway. Fortunately for us we only had to wait for 15 minutes and my fish Finger sandwich was nice and the waiting staff friendly and attentive. We also ordered 2 lattes which were nice and hot and a portion of fries. Although asked for a vanilla latte and a caramel latte was bought out instead, however this was quickly rectified. Furthermore, this is where the positives end. For one, I found the menu pricing rather expensive. - our bill came to £23 and then some for one fish finger sandwich, 2 lattes and a portion of fries I feel this is slight daytime robbery!! I begrudgingly paid the bill. Initially, I wanted to order the vegetarian breakfast but noticed that this was on the breakfast menu only. I asked the waitress if they could make me the vegetarian breakfast but she went to check and came back with a no, the chef/s won’t make this as it’s not on the lunchtime menu. I then asked if I could substitute bacon and sausage off the all day breakfast for an extra egg and hash brown to which the chef/s was again not willing to accommodate. Although I am not vegetarian/vegan, however if you are and fancy an all day breakfast alternative, you’ll be out of luck as the chef/s will only be prepared to make you the non vegetarian version only and not accommodate any additional dietary requirements! I mean come on, it doesn’t take much to crack an extra egg or put an extra hash brown on in place of something and I’m a paying customer!!! It’s safe to say we won’t be returning anytime soon and do not recommend it here now it’s changed hands - why change something that works very well and was loved by many people I’ll never know! The cake selection did not look nowhere near as good as the garden kitchen cafes was neither - also seemed like a big lack of choice in comparison. The interior decor is now dark and dingy and not very inviting or bright like the garden kitchen’s. I normally welcome change, especially if it is for the better, however I can safely say this time it was not. I have yet to visit so cannot comment too much but I have heard great things about Tony’s Tavern at Elysian Fields B&B which is a mere few yards up the road, so I recommend travelling one stop further and taking your custom elsewhere for what I believe will be a better experience!!
GemmaDanielle1991 . 2024-03-21
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Visited for lunch today, waited 50 mins for soup, 2x chicken wings & 1x cheesy chips. The soup was lovely & hot but the chicken wings were lukewarm and chips were almost cold. It’s a shame as the wings were very tasty. The food seemed to be served on cold plates/dishes which did not help. The staff need to communicate better with waiting customers as well. Table next to us also waited 50 minutes and food was cold so they requested a full refund as they weren’t prepared to wait another 50 minutes. The Manageress was very pleasant and did ask us how long we had had to wait. She offered us some vouchers but as we’re on holiday visiting family, she offered cake, which looked lovely. However, when eating at home it was very dense and we had to throw it away. You are expected to pay upfront for your food/drinks even though it’s table service. I don’t mind that but being asked for a tip prior to receiving any service is ridiculous. I do tip but not before I’ve received the service. Glad I refused as they were not worthy of a tip today, although mainly kitchen’s fault serving cold food and waiting times. Hope they improve the food & service as it had been recommended by family but as it stands I would not recommend and wouldn’t return.
NDS212 . 2024-03-16
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The most lovely two blonde ladies serving made out visits. They were so kind, polite and welcoming. We bought our dog with us for a quick bite on our way home, so glad we did.
94elliej . 2024-01-01
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Fabulous food, staff were brilliant - lovely light and warm - loads of choice on the menu and food cooked to perfection - every choice available from lighter snacks to full meals
kitekats13 . 2023-11-24
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A nice breakfast was served in front of a warming fire. Plenty of parking at the garden center. You can eat and buy Christmas presents afterward
johnpZ4299KQ . 2023-11-07
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We are regular visitors to this cafe, and our grandchildren love being taken here for a treat, their eyes popping at the wonderful selection of cakes to choose from. Staff are always helpful, accomodating and friendly. Very handy to drop in on a return from Penzance for some lunch...baguettes (especially prawns with Marie Rose sauce) are a lunchtime favourite. Will definitely be visiting again soon.
Wendy J . 2023-10-16
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been here many times and NEVER had a bad meal. the service is fantastic, with plenty of chat. the surroundings are beautiful. very reasonably priced.
ladywren_11 . 2020-08-01
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What an amazing goats cheese, walnut and olive salad. Definitely value for money. Service extraordinary, staff friendly.
kyealisha . 2020-03-03
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Another lovely visit, great place to go and meet friends for something nice to eat and drink; never disappointed with our choices. Always a friendly and welcoming atmosphere, really lovely staff always happy to help. Looking forward to my next trip for more yummy bounty...
callypp . 2020-02-27
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Came here again for lunch today and decided on the soup. Not normally a fan of sweet soups but this was absolutely delicious, thick and tasty!
spicerlove . 2020-02-07
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One of the best places for Lunch in the area a bit small and crowded but the food is faultless and the staff very helpful.
Batesfamily840 . 2020-01-20
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On a visit to Trevena Cross Garden Centre hunger overcame us and we were drawn to the cafe. A good job too as it turned out, they offer a good cafe menu and cakes as big as your head. Free water from their own spring...
Ronald D . 2020-01-13
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The staff her are always happy, friendly and deliver top quality service. The menu is all home cooked, family favourites and a fantastic selection of cakes, cheese cakes and pastries. I am certain people visit Trevanna Cross just for the cafe. My only constructive feedback...
baldyman2019 . 2019-12-15
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Popped in to see what the centre was like and we ended up having lunch there. The service was friendly and 1st class. The menu has an excellent choice which includes a great variety vegetarian and vegan food. The puds were delicious and overall had...
howard b . 2019-11-01
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We visited for the first time with my sone and his family, for Sunday lunch. The roast beef was simply excellent, good old fashioned home cooking at its best. Now I’m not a small bloke and I like my food but the size of the...
pgalpin . 2019-10-28
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Really nice cafe with excellent coffee tea and snacks. Staff are always happy to see you and smile and a bonus is they are all hot ladies! Thanks garden cafe :)
. 2019-10-28
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Must just write a quick review after our lunch today: we had the butternut squash soup and it was fantastic, lovely flavours of the tomato coming through as well! We go to the café every Friday now for our lunch and are never disappointed. Food...
msteele3101 . 2019-10-25
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I visited the cafe with my family and we enjoyed an amazing beef Sunday roast. The potatoes were some of the best roasties we’ve ever tasted, and the beef was perfect. Highly recommend.
Cornish164 . 2018-01-20
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301 Opinions
We booked afternoon tea for family celebrations. Afternoon tea was presented beautifully and was delicious. Our waitress Pinka was friendly and looked after us. The special offer was a bonus too. Highly recommended!
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Beautiful building. Amanda the barmaid/waitress was very helpful and friendly. My family had the ham egg and chips, which was outstanding. I had fish and chips, the fish was delicious and fresh. The puddings were sinful and beautifully made.
349 Opinions
Went for a coffee and was told could only have take away as it was 15:40 on a Sunday, my wife and I are both disabled and I have an ostomy and asked to use the loo and was told I could only if I buy something, so it cost me 7 quid for two takeaway coffees just to use the loo....thanks national trust
35 Opinions
We stopped for an ice cream while on the search for our car keys which we lost on the beach!! 🤦🏽♀️ The rum and raisin ice cream was AMAZING and no complaints from the kids and hubby with their choices! The lovely gent who served us got his wife Zara to help us with locating the keys which luckily where found and left at the RLNI across but was closed, she managed to find someone who got the keys So thank you so much for your help lovely people and for the ice creams! 🥰 wishing you all the best x